Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387995 Views

545 replies

34 likes

Account
Free
  • 387995 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8052 Views

0 replies

7 likes

  • 8052 Views
  • 0 replies
  • 7 likes

Audio quality settings make no difference

PlanPremiumCountry DeviceXiaomi Operating SystemAndroid 13 My Question or Issue Audio quality settings make no difference. If I select low or very high, the quality is the same.

Casual Listener

Plan Premium Country   Device Xiaomi  Operating System Android 13   My Question or Issue   Audio quality settings make no difference. If I select low or very high, the ...

Prague

Community Legend

2224 Views

1 replies

1 likes

  • 2224 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Android Auto plays current song and then starts back at the beginning of the list

Plan: PremiumCountry: USDevice: Samsung Galasy S22Operating System: Android v13 My Question or IssueI play all my playlists via the sorted order as the shuffle play stinks. When I get into my car lately it will play the current song set up on my last...

Roadie

Plan: Premium Country: US Device: Samsung Galasy S22 Operating System: Android v13   My Question or Issue I play all my playlists via the sorted order as the shuffle play stinks.&nbs...

bdawg923

Gig Goer

9279 Views

19 replies

5 likes

Andoird Auto
  • 9279 Views
  • 19 replies
  • 5 likes

Superuser Contribution Can't scroll Liked Songs filters

PlanPremiumCountryCanadaDeviceSamsung Galaxy S20Operating SystemAndroid 12 My Question or IssueWhen I go to my Liked Songs playlist I cannot scroll the filters to see the other filters in the list. I can pick a filter, but only the ones that are visi...

Music Fan

Plan Premium Country Canada Device Samsung Galaxy S20 Operating System Android 12   My Question or Issue When I go to my Liked Songs playlist I cannot scroll the filters to see the oth...

Kennethjk3

Newbie

4071 Views

20 replies

3 likes

  • 4071 Views
  • 20 replies
  • 3 likes

Superuser Contribution ‘No Internet Connection’ and app homepage not loading since March 22nd

Hey all. Since March 22nd, the Spotify app on my mobile device (Oppo A54) has not been working correctly. When I open the app the homepage doesn’t load, all I see is the banner ‘No Internet Connection Available.’ All the works is the Library tab.To t...

Newbie

Hey all. Since March 22nd, the Spotify app on my mobile device (Oppo A54) has not been working correctly. When I open the app the homepage doesn’t load, all I see is the banner ‘No Internet Connectio...

Eni

Moderator

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Superuser Contribution Diable Spotify Connect pop-ups

PlanPremiumCountryUSDeviceMoto G Stylus 5GOperating SystemAndroid 12 My Question or IssueCan you guys PLEASE make an option to disable those infernal Spotify Connect pop-ups? I've been a Spotify user for 8 years, I don't need a pop-up every 3 or 4 so...

Gig Goer

Plan Premium Country US Device Moto G Stylus 5G Operating System Android 12   My Question or Issue Can you guys PLEASE make an option to disable those infernal Spotify Connect pop-ups?...

tunaman_jim

Gig Goer

414 Views

2 replies

1 likes

  • 414 Views
  • 2 replies
  • 1 likes

Superuser Contribution Can't update app from Hornor device

I can't listen to my downloads in fly mode. And I can't update my app through google store, it says the app isn't compatible with your device. My device is HONOR V30 PRO which can't use google play actually. Where can I get an apk package of Spotify?...

Newbie

I can't listen to my downloads in fly mode. And I can't update my app through google store, it says the app isn't compatible with your device. My device is HONOR V30 PRO which can't use google play a...

matibhota

Newbie

833 Views

4 replies

0 likes

  • 833 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Default share for Twitter

PlanPremium familyCountryEnglandDevice(Samsung Galaxy S10)Operating System(Unknown) My Question or IssueHello, I accidentally selected Twitter Fleet, instead of Twitter Tweet as my default Twitter sharing option. I would be very grateful on advice in...

Casual Listener

  Plan Premium family Country England Device (Samsung Galaxy S10) Operating System (Unknown)   My Question or Issue Hello, I accidentally selected Twitter Fleet, instead of Twitt...

Primeeey

Regular

1635 Views

5 replies

0 likes

  • 1635 Views
  • 5 replies
  • 0 likes

Cancel Spotify, Join Tidal

PlanPremiumCountryUnited States of AmericaDeviceSamsung Galaxy Z FoldOperating SystemAndroid Oreo My Question or IssueSpotify has made their app useless, and intrusive while taking our money and ignoring our feedback. It has been WEEKS with HUNDREDS ...

Casual Listener

Plan Premium Country United States of America Device Samsung Galaxy Z Fold Operating System Android Oreo   My Question or Issue Spotify has made their app useless, and intrusive w...

419 Views

0 replies

5 likes

  • 419 Views
  • 0 replies
  • 5 likes

Superuser Contribution Tracks disappear in Playlist

PlanPremiumCountryGermanyDeviceSamsung Galaxy S23 UltraOperating SystemAndroid My Question or IssueThe following problem I have recently: No matter which playlist I play - as soon as I go to the tracklist, I am in some selection mode, in front of the...

Casual Listener

Plan Premium Country Germany Device Samsung Galaxy S23 Ultra Operating System Android   My Question or Issue The following problem I have recently: No matter which playlist I play - as...

dinomight

Spotify Star

2277 Views

5 replies

0 likes

  • 2277 Views
  • 5 replies
  • 0 likes

Superuser Contribution Different songs/podcasts on different devices

PlanPremiumCountrySwedenDeviceSamsung s22 plusOperating SystemAndroid My Question or IssueMy wife and I share playlists. One in particular where we have a white noise podcast and I cant access it since the last update, she can still see it in the pla...

Regular

Plan Premium Country Sweden Device Samsung s22 plus Operating System Android   My Question or Issue My wife and I share playlists. One in particular where we have a white noise podcast...

Lyubka

Moderator

1369 Views

8 replies

0 likes

  • 1369 Views
  • 8 replies
  • 0 likes

Superuser Contribution Hey I can't log in to my Spotify on my phone but I can log in on my ipad

It doesn't let me log in I tried everything I tried deleting the app and downloading it again and restarting my phone updating my phone but its no use

Visitor

It doesn't let me log in I tried everything I tried deleting the app and downloading it again and restarting my phone updating my phone but its no use

MihailY

Moderator

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

Superuser Contribution Automix is not working on personal playlists

It turned out that on Android device the Automix function is not somehow working on the personal playlists. However it is working well on the curated/own Spotify playlists. Please advise.

Newbie

It turned out that on Android device the Automix function is not somehow working on the personal playlists. However it is working well on the curated/own Spotify playlists. Please advise.

Lyubka

Moderator

4090 Views

3 replies

0 likes

  • 4090 Views
  • 3 replies
  • 0 likes

Having volume issues.....just change apps....

Wow, just wow. I'm not one to complain, I work in IT at an ISP so get the redunacy of invalid customer complaint. I'm also Irish so get angry maybe twice a year and it takes a lot to rile me up. This is one of those times. The volume spike issue with...

Casual Listener

    Wow, just wow.   I'm not one to complain, I work in IT at an ISP so get the redunacy of invalid customer complaint. I'm also Irish so get angry maybe twice a year and it takes ...

rednightmare11

Casual Listener

682 Views

1 replies

2 likes

  • 682 Views
  • 1 replies
  • 2 likes

Superuser Contribution Some downloaded songs don't play in offline mode

Some downloaded songs and podcasts can't be played when offline. The player just stops without skipping them

Visitor

Some downloaded songs and podcasts can't be played when offline. The player just stops without skipping them

Joan

Moderator

309 Views

1 replies

0 likes

  • 309 Views
  • 1 replies
  • 0 likes

One plus 8T issues

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy spotify suddenly stops music in between , there are no updates but again have to play musi...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My spot...

Ximzend

Spotify Star

338 Views

1 replies

0 likes

Oneplus 8T
  • 338 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why can't I change my playlist image and name?

Hi Spotify, Lately I've been trying to change my playlist name and image but when I try to change it, it doesn't change anything at all. I heard that I must create a new playlist but that is hard because my playlist is over 48 hours long.How can I ge...

Newbie

Hi Spotify, Lately I've been trying to change my playlist name and image but when I try to change it, it doesn't change anything at all. I heard that I must create a new playlist but that is hard bec...

Alex

Spotify Legend

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Superuser Contribution Always show lyrics on top (stick on top)

PlanPremiumGermanyCountry DeviceOnePlus 8 pro Operating SystemAndroid 11 My Question or IssueIf I am in a playlist at the end of each song the lyrics disappear. I would like to see them always on top (stick on top).

Newbie

Plan Premium GermanyCountry   Device OnePlus 8 pro   Operating System Android 11   My Question or Issue If I am in a playlist at the end of each song the lyrics disappear. I...

hulloalma

Newbie

1177 Views

2 replies

1 likes

  • 1177 Views
  • 2 replies
  • 1 likes