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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106428 Views

26 replies

3 likes

  • 106428 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

215806 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 215806 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

568976 Views

78 replies

3 likes

  • 568976 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469373 Views

577 replies

40 likes

Account
Free
  • 469373 Views
  • 577 replies
  • 40 likes

Superuser Contribution Baixar músicas para ouvir offline

Tenho um plano Premium e não estou conseguindo baixar playlists para poder ouvir offline quando eu estiver na rua.

Visitor

Tenho um plano Premium e não estou conseguindo baixar playlists para poder ouvir offline quando eu estiver na rua.

AlejaR

Moderator

970 Views

1 replies

0 likes

  • 970 Views
  • 1 replies
  • 0 likes

Superuser Contribution Storage keeps changing from SD Card to Device Storage

PlanPremiumCountryBrazilDeviceSamsung Galaxy S8 PlusOperating SystemAndroid Pie My Question or IssueEvery week in a random night my Spotify app simply changes the storage location from the SD Card to the Device Storage. I already tried reinstalling t...

Visitor

Plan Premium Country Brazil Device Samsung Galaxy S8 Plus Operating System Android Pie   My Question or Issue Every week in a random night my Spotify app simply changes the storage loc...

OmerLevy

Music Fan

1139 Views

2 replies

1 likes

Offline download
storage issues
Storage on sd card
  • 1139 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify connect failing to play things from Android phone to Roku app

Recently, I began experiencing a bug in which, when I go to Spotify Connect from my Android phone to the Spotify app on Roku, the track, playlist, podcast, whatever briefly appears on the screen of the Roku device but then immediately disappears and ...

Casual Listener

Recently, I began experiencing a bug in which, when I go to Spotify Connect from my Android phone to the Spotify app on Roku, the track, playlist, podcast, whatever briefly appears on the screen of t...

AlejaR

Moderator

1839 Views

5 replies

0 likes

  • 1839 Views
  • 5 replies
  • 0 likes

Superuser Contribution tapping play / next on wireless earphones doesn't start Spotify anymore

Hello,I used to be able to put on in my wireless earbuds and tap play/next to begin playing music on Spotify, now I have to actually open the app myself and then play a song for it to work properly. It used to just play music with just simply tapping...

Newbie

Hello, I used to be able to put on in my wireless earbuds and tap play/next to begin playing music on Spotify, now I have to actually open the app myself and then play a song for it to work proper...

MihailY

Moderator

886 Views

1 replies

0 likes

  • 886 Views
  • 1 replies
  • 0 likes

Disable song suggestions

I want to disable song suggestions altogether.

Casual Listener

I want to disable song suggestions altogether.

Prague

Community Legend

2332 Views

3 replies

0 likes

  • 2332 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution in my phone only appear that i habe551 liked songs, i have2389 in reality

i reset my phone when it started in the spotify app i was logout i logg in again and only show that i have 551 liked songs, i have 2389 actually, and in the spotify on the browser that problem didnt show

Casual Listener

i reset my phone when it started in the spotify app i was logout i logg in again and only show that i have 551 liked songs, i have 2389 actually, and in the spotify on the browser that problem didnt ...

AndresRuizJaime

Casual Listener

496 Views

2 replies

1 likes

  • 496 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify is using mobile data when the setting is disabled for the app

I have mobile data turned off for Spotify, but while playing songs offline in my car it will start playing Suggested Songs and use mobile data. I have burned through my data plan this way a few months in a row now. Also, the app doesn't automatically...

Casual Listener

I have mobile data turned off for Spotify, but while playing songs offline in my car it will start playing Suggested Songs and use mobile data. I have burned through my data plan this way a few month...

AlejaR

Moderator

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unwanted added songs to my playlist

Spotify adds a lot of songs to my playlist that play most of the time instead of my songs.I dont like any of the songs they add. How can I stop this ?

Casual Listener

Spotify adds a lot of songs to my playlist that play most of the time instead of my songs.I dont like any of the songs they add. How can I stop this ?

Eni

Moderator

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify only plays a few songs of a playlist after reboot Win/Android app

I have a big playlist that I always add songs to and play almost everytime I use Spotify. I keep running into a strange bug for both the Windows and Android app: I play the playlist, shut down the app on either of the platforms and after I restart Sp...

Casual Listener

I have a big playlist that I always add songs to and play almost everytime I use Spotify. I keep running into a strange bug for both the Windows and Android app: I play the playlist, shut down the ap...

Lyubka

Moderator

976 Views

1 replies

0 likes

  • 976 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify get log out automatically every morning and download songs deletes

I downloaded songs in night. In Morning i open spotify offline. My all downloads were deleted and ask me for log in

Visitor

I downloaded songs in night. In Morning i open spotify offline. My all downloads were deleted and ask me for log in

Joan

Moderator

352 Views

1 replies

0 likes

  • 352 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify is curently set to ofline

On my tablet spotify doesn't work but on my phone it works. I have no idea what happend and everything was fine until a week fter i got back from my vacation. I feel like changing countrys did something, but i'm back home and it still doesn't work. P...

Visitor

On my tablet spotify doesn't work but on my phone it works. I have no idea what happend and everything was fine until a week fter i got back from my vacation. I feel like changing countrys did someth...

OscarDC

Moderator

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

Blacked out songs on liked playlist

Hi,Ive been having isue. On my liked songs some of them are blacked out you cant listen them.You can unlike them download but can not listen.Please hellp, how can i fix it?Device:Samsung 22 UltraApp version:8.8.24.307

Visitor

Hi, Ive been having isue. On my liked songs some of them are blacked out you cant listen them. You can unlike them download but can not listen. Please hellp, how can i fix it? Device: Samsung 22...

Base93

Casual Listener

528 Views

2 replies

0 likes

  • 528 Views
  • 2 replies
  • 0 likes

Superuser Contribution App constantly shuts down or just stops playing.

I have uninstalled and reinstalled. I have reset network settings. This is happening on both android devices. Not just one device. And in multiple locations. I'm ready to cancel subscription.

Visitor

I have uninstalled and reinstalled. I have reset network settings. This is happening on both android devices. Not just one device. And in multiple locations. I'm ready to cancel subscription.

Dian

Spotify Legend

377 Views

1 replies

1 likes

  • 377 Views
  • 1 replies
  • 1 likes

Superuser Contribution The voice command " Play Two by Two by Sofia on Spotify" causes a crash

On both my Android phone, my Nest Hub, and in my Tesla, if I ask the assistant to "play Two by Two by Sofia on Spotify", I get different results. Sometimes, Spotify opens, starts trying to play the song, then crashes or stops playing the song. Most o...

Casual Listener

On both my Android phone, my Nest Hub, and in my Tesla, if I ask the assistant to "play Two by Two by Sofia on Spotify", I get different results. Sometimes, Spotify opens, starts trying to play the s...

Lyubka

Moderator

490 Views

3 replies

0 likes

  • 490 Views
  • 3 replies
  • 0 likes

Superuser Contribution I can't seem to find the "Canvas" option on my android phone.

As the questions says, I cant find the option in my settings. I have premium and my region is set to USA. I have updated the app, restarted my phone, cleared the cache, force stopped the app, uninstalled and reinstalled it again, basically everything...

Casual Listener

As the questions says, I cant find the option in my settings. I have premium and my region is set to USA. I have updated the app, restarted my phone, cleared the cache, force stopped the app, uninsta...

MihailY

Moderator

873 Views

3 replies

0 likes

  • 873 Views
  • 3 replies
  • 0 likes