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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114278 Views

26 replies

4 likes

  • 114278 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

229756 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 229756 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

588690 Views

79 replies

3 likes

  • 588690 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484022 Views

580 replies

42 likes

Account
Free
  • 484022 Views
  • 580 replies
  • 42 likes

Superuser Contribution Songs skipping half way, random song selections

Hi all, can someone help or guide me. My app is acting up for the first time. It kept skipping songs half way, play random songs out of the blue, automatically play songs when I didn't even touch the play bottom and even turn the volume up on it own....

Newbie

Hi all, can someone help or guide me. My app is acting up for the first time. It kept skipping songs half way, play random songs out of the blue, automatically play songs when I didn't even touch the...

Lyubka

Moderator

682 Views

1 replies

0 likes

  • 682 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Android Auto Playlist Shuffling

PlanPremiumUnited States DevicePixel 3, 2020 Audi When starting a large playlist on Android Auto such as "Liked Songs", I would like the playlist to always play in "shuffle" ordering. I propose adding a global Android Auto specific setting to configu...

Roadie

Plan Premium United States   Device Pixel 3, 2020 Audi   When starting a large playlist on Android Auto such as "Liked Songs", I would like the playlist to always play in "shuffle" o...

Alex

Spotify Legend

3337 Views

3 replies

1 likes

  • 3337 Views
  • 3 replies
  • 1 likes

Gear S3 and Spotify downloads (and WiFi connections)

I had problems downloading Spotify playlists on my Gear S3. This solution worked for me. Setup: Spotify Premium - Gear S3 Frontier - Samsung Galaxy S10. I changed phones and when I connected my new phone to my existing Gear S3, I had to "switch" the ...

Newbie

I had problems downloading Spotify playlists on my Gear S3. This solution worked for me.   Setup: Spotify Premium - Gear S3 Frontier - Samsung Galaxy S10.   I changed phones and when I ...

lswilson

Visitor

1130 Views

1 replies

0 likes

Android
Galaxy
Gear S3
Spotify
wifi
  • 1130 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify not resuming playback after using another app

PlanPremiumCountryAustraliaDevice(Samsung Galaxy S21+)Operating System(Android 13) My Question or IssueSo I just noticed this happening today when I was in the gym listening to spotify and going on tiktok between my exercises. Usually if I close out ...

Casual Listener

Plan Premium Country Australia Device (Samsung Galaxy S21+) Operating System (Android 13)   My Question or Issue So I just noticed this happening today when I was in the gym liste...

William_T

Casual Listener

4296 Views

2 replies

1 likes

  • 4296 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify Connect works for Web Player but not in Android/IPhone or Windows App

Hello, for quite some time I have this issue and I am at a loss.I have a premium family account and several devices at home where we listen to Spotify regularly.I have some Alexa Echo devices as well as some Sonos speakers. When playing from the Sono...

Casual Listener

Hello,   for quite some time I have this issue and I am at a loss. I have a premium family account and several devices at home where we listen to Spotify regularly. I have some Alexa Echo de...

Alex

Spotify Legend

1195 Views

3 replies

1 likes

  • 1195 Views
  • 3 replies
  • 1 likes

Superuser Contribution I can't turn the Smart shuffle off

The smart shuffle icon doesn't do its job. When I click this icon, nothing happens whatsoever. Video attached.PlanPremiumCountry - Czech Republic Device(realme Operating System(Android 12) My Question or IssueHow do I actually turn it off?

Casual Listener

The smart shuffle icon doesn't do its job. When I click this icon, nothing happens whatsoever. Video attached. Plan Premium Country - Czech Republic   Device (realme 😎 Operating System ...

Alex

Spotify Legend

925 Views

5 replies

0 likes

  • 925 Views
  • 5 replies
  • 0 likes

Stop silent notifications interrupting music playback

PlanPremiumCountryUKDeviceGalaxy S23 ultra Operating SystemAndroid 13 My Question or IssueWhy can't Spotify identify my phones noise and notifications settings to let it detect that notifications are silenced, meaning it doesn't need to mute playback...

Visitor

Plan Premium Country UK Device Galaxy S23 ultra  Operating System Android 13   My Question or Issue Why can't Spotify identify my phones noise and notifications settings to let it...

aliatta123

Visitor

3541 Views

1 replies

0 likes

  • 3541 Views
  • 1 replies
  • 0 likes

Car Mode Not Turning on Autimatically When Connected to Echo Auto 2

PlanPremiumCountryUSADevicePixel 7Operating SystemAndroid 13 My Question or IssueI recently got an Echo Auto 2 so I can play music in my car via bluetooth. I installed it today and immediately found that Spotify would not automatically switch to Car ...

Casual Listener

Plan Premium Country USA Device Pixel 7 Operating System Android 13   My Question or Issue I recently got an Echo Auto 2 so I can play music in my car via bluetooth. I installed it tod...

442 Views

0 replies

0 likes

car mode
  • 442 Views
  • 0 replies
  • 0 likes

Twitter and videos

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am listening music. I watch video at twitter. Music is pausing. When video finished music i...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I am li...

Arkey1

Newbie

654 Views

1 replies

1 likes

  • 654 Views
  • 1 replies
  • 1 likes

Superuser Contribution Podcasts don't show in "last heard"

My Question or Issue Since last update on android, podcasts dont show in LAST HEARED.only songs show there....how can i fix that?

Casual Listener

My Question or Issue   Since last update on android, podcasts dont show in LAST HEARED. only songs show there.... how can i fix that?  

Joan

Moderator

644 Views

3 replies

1 likes

  • 644 Views
  • 3 replies
  • 1 likes

Superuser Contribution All genres in search function display very limited selection of albums and playlists etc

PlanPremiumCountry DeviceSamsung S22+Operating System My Question or IssueWhen I browse genres none has more than a couple of albums or playlists and none of the genres display the "Show More" button. I can search for specific albums, which are not d...

Regular

Plan Premium Country   Device Samsung S22+ Operating System   My Question or Issue When I browse genres none has more than a couple of albums or playlists and none of the genres di...

djannih

Regular

506 Views

2 replies

0 likes

  • 506 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Disable Snapping to Top of Screen when Scrolling in Home

PlanPremiumCountryUSDeviceNexus 6p (I think)Operating SystemAndroid (idk version, definitely not the latest)My Question or IssueWhen I scroll in the Home page, I noticed that it will gently "snap" the content so that the top of a gallery will line up...

Casual Listener

Plan Premium Country US Device Nexus 6p (I think) Operating System Android (idk version, definitely not the latest) My Question or Issue When I scroll in the Home page, I noticed that it wil...

Awelotta

Casual Listener

864 Views

2 replies

0 likes

  • 864 Views
  • 2 replies
  • 0 likes

Two speakers

PlanFree/PremiumCountry Mexico Device Samsung(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am trying to play to Wonderboom speakers at the same time, same room, same ...

Casual Listener

Plan Free/Premium Country Mexico   Device Samsung (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or...

ID25687434

Casual Listener

5999 Views

2 replies

0 likes

  • 5999 Views
  • 2 replies
  • 0 likes

Superuser Contribution I keep having other people's devices start playing music on my phone.

Whenever I start playing a podcast or music, another user not on my wifi or contacts network will start playing another playlist. I have to go to my devices and switch back to mine before being able to listen to my music again. Are there any ways to ...

Visitor

Whenever I start playing a podcast or music, another user not on my wifi or contacts network will start playing another playlist. I have to go to my devices and switch back to mine before being able...

Alex

Spotify Legend

993 Views

3 replies

0 likes

  • 993 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Unplayable hidden songs (can't unhide them)

PlanPremiumCountry DeviceLG G6Operating SystemAndroid Pie My Question or IssueAccidentally hid a song in Liked Songs and now I can't listen it it, while I can't even change it back. (Version 8.5.57.1164)

Casual Listener

Plan Premium Country   Device LG G6 Operating System Android Pie   My Question or Issue Accidentally hid a song in Liked Songs and now I can't listen it it, while I can't even cha...

AnimeEiba

Casual Listener

34500 Views

22 replies

1 likes

  • 34500 Views
  • 22 replies
  • 1 likes

Superuser Contribution Ranking change in mixtape causes playback confusion

PlanPremiumCountryGermanyDevicePixel 6 ProOperating SystemAndroid 13 My Question or IssueI was listening to my mixtape 5 (~metal) on one day for a while, stopped playback and did not use spotify until a day later, when i continued playback on the sam...

Newbie

Plan Premium Country Germany Device Pixel 6 Pro Operating System Android 13   My Question or Issue I was listening to my mixtape 5 (~metal) on one day for a while, stopped playback and...

Lyubka

Moderator

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

Superuser Contribution I want to save my music to my sd card

sorry but please be patient with me I am new to Spotify I have tried to download music to my SD card on my android phone in settings I have it set to sd card but when I go to the sd card in my file manager there is no music on it thanks

Visitor

sorry but please be patient with me I am new to Spotify I have tried to download music to my SD card on my android phone in settings I have it set to sd card but when I go to the sd card in my file m...

audngnbamzhd2673833

Casual Listener

7557 Views

2 replies

0 likes

  • 7557 Views
  • 2 replies
  • 0 likes

Superuser Contribution Google Home play song from Spotify for less than 10 seconds and stopped with no reason

Google Home play song from Spotify for less than 10 seconds and stopped with no reasonPlanPremiumCountryThailandDeviceGoogle HomeOperating SystemAndroid Issue

Casual Listener

Google Home play song from Spotify for less than 10 seconds and stopped with no reason Plan Premium Country Thailand Device Google Home Operating System Android   Issue  

Alex

Spotify Legend

487 Views

1 replies

0 likes

On going issue
  • 487 Views
  • 1 replies
  • 0 likes

Poor audio quality and they do not solve this problem

PlanPremiumCountryArgentinaDevice(Samsung Galaxy J6, Samsung Galaxy Tab A, Xiaomi Redmi Note 10 Pro, Lenovo V310)Operating System(Android 10, Android 11, Android 12, MIUI 13, Windows 10) My Question or IssueI have been writing to you in the community...

Gig Goer

Plan Premium Country Argentina Device (Samsung Galaxy J6, Samsung Galaxy Tab A, Xiaomi Redmi Note 10 Pro, Lenovo V310) Operating System (Android 10, Android 11, Android 12, MIUI 13, Windows 10...

913 Views

0 replies

0 likes

Premium
  • 913 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Liked Songs Playlist doe not Load with Google Built-in

PlanPremiumCountrySwitzerlandDeviceMotorola Edge 30 Ultra (Android 12)Renault Megane E-Tech (Android 10 Google built in) My Question or IssueMy "Liked Songs" Playlist don't get loaded in the Car.Android Built in is Android 10, Appversion of Spotify i...

Casual Listener

Plan Premium Country Switzerland Device Motorola Edge 30 Ultra (Android 12) Renault Megane E-Tech (Android 10 Google built in)   My Question or Issue My "Liked Songs" Playlist don't get...

Elerios

Casual Listener

1466 Views

6 replies

1 likes

Android Automotive
Google built-in
Megane E-Tech
Renault
  • 1466 Views
  • 6 replies
  • 1 likes