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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
  • 854235 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 854235 Views
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20359 Views
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  • 20359 Views
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Solved!!Superuser Contribution Why is the Good Morning section of most played playlist not showing?

My previous account used to have a good morning or evening tab which I really liked but in my new there is no such featurePlanFreeCountryIndiaDeviceRedmi 9 powerOperating SystemAndroid 11 My Question or Issue

  • Newbie
  • My previous account used to have a good morning or evening tab which I really liked but in my new there is no such feature Plan Free Country India Device Redmi 9 power Operating System Androi...
  • CarlosE
  • Moderator
  • 289 Views
  • 1 replies
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  • 289 Views
  • 1 replies
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Superuser Contribution Podcasts, music, play/pause, disconnecting heaephones and randomly stopping playback

Plan PremiumCountry Finland DeviceOneplus 6Operating SystemOxygen os 10.3.10 My Question or Issue1.podcast are glitching all the controls. I cannot control playback through headphones nor lock screen.2. Last played thing (podcast or music) freezes on...

  • Casual Listener
  • Plan   Premium Country Finland     Device Oneplus 6 Operating System Oxygen os 10.3.10   My Question or Issue 1.podcast are glitching all the controls. I cannot contro...
  • CarlosE
  • Moderator
  • 287 Views
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  • Android android10 oneplus oneplus6 playback issue freezing controls lockscreen headphones
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Solved!!Superuser Contribution Connect not working to AV Receiver, no devices on Windows or Web

Plan: Premium DuoCountry: USDevices:- Google Pixel 4, Spotify App- Dell XPS-15, Windows 10 20H2- Marantz NR1711, latest firmware- 2x Google Nest Minis- Amazon Alexa device (not sure the name/model, it's a room mates) My Question or IssueThere are dif...

  • Casual Listener
  • Plan: Premium Duo Country: US Devices: - Google Pixel 4, Spotify App - Dell XPS-15, Windows 10 20H2 - Marantz NR1711, latest firmware - 2x Google Nest Minis - Amazon Alexa device (not sur...
  • Mihail
  • Spotify Legend
  • 998 Views
  • 4 replies
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  • 998 Views
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Superuser Contribution Can't clean install on Android 11, Spotify is deleting songs when I turn off my phone.

PlanPremiumCountryCanadaDeviceSamsung s20 FE 5gOperating SystemAndroid 11 My Question or IssueSpotify is deleting my songs when I turn off my phone and every odd time signs me out of my accout. Funny enough, if Spotify was in offline mode when I turn...

  • Casual Listener
  • Plan Premium Country Canada Device Samsung s20 FE 5g Operating System Android 11   My Question or Issue Spotify is deleting my songs when I turn off my phone and every odd time signs m...
  • Dacosja
  • Newbie
  • 934 Views
  • 8 replies
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  • 934 Views
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Superuser Contribution Regarding adding songs to the queue

PlanFreeCountryIndiaDevice(Samsung Galaxy A50)Operating System(Android Pie) My Question or IssueWhy i cant add a song to queue by searching a song... its only showing add to queue option while you select a song from the album not directly from the se...

  • Casual Listener
  •   Plan Free Country India Device (Samsung Galaxy A50) Operating System (Android Pie)   My Question or Issue Why i cant add a song to queue by searching a song... its only showing...
  • Mihail
  • Spotify Legend
  • 551 Views
  • 5 replies
  • 0 likes
  • adding song to the queue
    Queue bug
    Queue Button
    Queue option
    Queue To.
    search results
  • 551 Views
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Superuser Contribution Spotify stopped working on my Huawei Y5P

PlanPremiumCountryGermanyDeviceHuawei Y5POperating SystemAndroid 10 My Question or IssueHello dear Spotify team! I've had an issue with my Spotify for about a week now where I just can't get it to run anymore. This originally began after updating my ...

  • Visitor
  • Plan Premium Country Germany Device Huawei Y5P Operating System Android 10   My Question or Issue Hello dear Spotify team! I've had an issue with my Spotify for about a week now where ...
  • Mzie33
  • Newbie
  • 1785 Views
  • 2 replies
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  • 1785 Views
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Superuser Contribution How can I list artists I'm following?

PlanPremiumCountryUKDeviceSamsung Galaxy S8Operating SystemAndroid V9 My Question or IssueHow can I list the artists I'm following?

  • Newbie
  •   Plan Premium Country UK Device Samsung Galaxy S8 Operating System Android V9   My Question or Issue How can I list the artists I'm following?
  • Jeremy
  • Spotify
  • 202 Views
  • 1 replies
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  • 202 Views
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Superuser Contribution Local files will not play, grayed out

Premium, Android/Windows (trouble is related to syncing) A very long time ago, I was getting a new phone, and I wanted to move my files over from my phone to my computer so I didn't lose them (I didn't have Spotify at the time). When I got Spotify, I...

  • Casual Listener
  • Premium, Android/Windows (trouble is related to syncing)   A very long time ago, I was getting a new phone, and I wanted to move my files over from my phone to my computer so I didn't lose the...
  • CarlosE
  • Moderator
  • 3916 Views
  • 7 replies
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  • 3916 Views
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[Android] phone app skips podcasts without warning

Every single day. I load up a downloaded podcast only to have it jump to the next episode and mark the one i was on as "played" when i still have HOURS left in the current episode. This is extremely frustrating and I'm disheartened to see that this i...

  • Visitor
  • Every single day. I load up a downloaded podcast only to have it jump to the next episode and mark the one i was on as "played" when i still have HOURS left in the current episode.   This is e...
  • 462 Views
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  • Android
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[Mobile][Podcasts] Sort by

In the Sort by menu for podcast add a Recently Updated tab so that when the creators upload their latest episode it will be at the top of the list making the latest episodes easier to find. It's hard to hunt for podcasts while driving so this change ...

  • Visitor
  • In the Sort by menu for podcast add a Recently Updated tab so that when the creators upload their latest episode it will be at the top of the list making the latest episodes easier to find. It's hard...
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  • 3 likes
  • Mobile
    Podcasts
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Superuser Contribution Android App. Audio pausing at strange intervals, the 'currently playing' page is also getting stuck

PlanPremium CountryUKDeviceGalaxy S10Operating System? My Question or IssueAudio on phone keeps automatically pausing no matter what i am listening to, playlist, podcast etc. All at strange inconsistent intervals - no matter if the app is open or whe...

  • Newbie
  • Plan Premium   Country UK Device Galaxy S10 Operating System ?   My Question or Issue Audio on phone keeps automatically pausing no matter what i am listening to, playlist, podca...
  • Eni
  • Moderator
  • 242 Views
  • 1 replies
  • 1 likes
  • audio
    frozen
  • 242 Views
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Superuser Contribution "Now playing" screen freezes but continues to play the playlist

PremiumUSA Samsung Galaxy S9+Android 10 Recently, about a month maybe, when I change the playlist or get in my car and connect via Bluetooh, the "now playing" screen will freeze on what I was listening to before changing the playlist or getting in th...

  • Casual Listener
  • Premium USA     Samsung Galaxy S9+ Android 10   Recently, about a month maybe, when I change the playlist or get in my car and connect via Bluetooh, the "now playing" scree...
  • Alex
  • Moderator
  • 16351 Views
  • 20 replies
  • 18 likes
  • "Now Playing"
    Android
    Freezing
  • 16351 Views
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Superuser Contribution 'Now Playing' does not change and gets stuck

PlanPremiumCountryNew ZealandDeviceNokia 7+Operating SystemAndroid Pie My Question or IssueSpotify keeps getting stuck on the current track (usually a podcast) - I have to clear the app data completely to fix it. I've recently done a complete fresh r...

  • Casual Listener
  • Plan Premium Country New Zealand Device Nokia 7+ Operating System Android Pie   My Question or Issue Spotify keeps getting stuck on the current track (usually a podcast) - I have to cl...
  • Mihail
  • Spotify Legend
  • 258 Views
  • 3 replies
  • 2 likes
  • 258 Views
  • 3 replies
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Superuser Contribution Local files keep breaking

spotify keeps doing a fun feature of randomly desyncing one local file ever so often and i cant find a fix for it. the weirdest part is i can still play the song by tapping it but if it appears randomly in queue it skips over like its unavalable. Inf...

  • Casual Listener
  • spotify keeps doing a fun feature of randomly desyncing one local file ever so often and i cant find a fix for it. the weirdest part is i can still play the song by tapping it but if it appears rando...
  • Mihail
  • Spotify Legend
  • 236 Views
  • 1 replies
  • 1 likes
  • 236 Views
  • 1 replies
  • 1 likes

Superuser Contribution Albums not sorted correctly

PlanPremiumCountrySpainDeviceXiaomi Mi 9Operating SystemMIUI Global 12.0.5 (Android 10)App Version8.6.28.700 My Question or IssueHello, I opened an issue for the Desktop app because some artists had their albums not sorted correctly: https://communit...

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  • Composer
  • Plan Premium Country Spain Device Xiaomi Mi 9 Operating System MIUI Global 12.0.5 (Android 10) App Version 8.6.28.700   My Question or Issue Hello,   I opened an issue for the...
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  • 164 Views
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Superuser Contribution Spotify won't play a specific song

Plan: PremiumDevice: Google PixelOperating System: Android 9 My Question or IssueFor whatever reason, when I attempt to play the song "James Dean" by The Wrecks, the song does not play. It does not show up in the now playing section and, when set in ...

  • Casual Listener
  • Plan: Premium Device: Google Pixel Operating System: Android 9   My Question or Issue For whatever reason, when I attempt to play the song "James Dean" by The Wrecks, the song does not play...
  • Novy
  • Moderator
  • 366 Views
  • 4 replies
  • 0 likes
  • 366 Views
  • 4 replies
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Solved!!Superuser Contribution [Android] App has several disruptive issues

PlanFamilyCountryGermanyDeviceSamsung Galaxy S9+SoftwareAndroid 10One UI 2.0Samsung's Security Patch level 1st July 2020Spotify 8.5.6 9.834 My Question or IssueSo the app is presenting a very strange pattern of misbehaviors that is escalating. It sta...

  • Casual Listener
  • Plan Family Country Germany Device Samsung Galaxy S9+ Software Android 10 One UI 2.0 Samsung's Security Patch level 1st July 2020 Spotify 8.5.6 9.834   My Question or Issue So the a...
  • Eni
  • Moderator
  • 3122 Views
  • 4 replies
  • 2 likes
  • 3122 Views
  • 4 replies
  • 2 likes

Superuser Contribution [Android]

PlanPremiumCountryPolandDeviceSamsung Galaxy M21Operating SystemAndroid My Question or IssueWhen browsing a list of podcast episodes it keeps returing to the top - the newest episodes on its own, despite me scrolling down.When filtered by the date fr...

  • Visitor
  • Plan Premium Country Poland Device Samsung Galaxy M21 Operating System Android   My Question or Issue When browsing a list of podcast episodes it keeps returing to the top - the newest...
  • Novy
  • Moderator
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Notification Shade Player Bugged

PlanPremiumCountryUnited StatesDeviceGalaxy Note20Operating SystemAndroid 11 My Question or IssueMy notification shade is bugged and will not allow me to dismiss songs that are not playing. It's caused many issues with my music playing and will make ...

  • Casual Listener
  •   Plan Premium Country United States Device Galaxy Note20 Operating System Android 11   My Question or Issue My notification shade is bugged and will not allow me to dismiss song...
  • Eni
  • Moderator
  • 551 Views
  • 7 replies
  • 1 likes
  • 551 Views
  • 7 replies
  • 1 likes

Superuser Contribution [Zenfone 6] app trouble

PlanPremiumCountryNorwayDeviceAsus Zenfone 6Operating SystemAndroid My Question or IssueApp won't launch 90% of the time, and when it does it's not responding, did a reinstall without any results. Trouble started after last update.

  • Newbie
  • P lan Premium Country Norway Device Asus Zenfone 6 Operating System Android   My Question or Issue App won't launch 90% of the time, and when it does it's not responding, did a reinsta...
  • Mihail
  • Spotify Legend
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes