Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Casual Listener
209212 Views
137 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
558239 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
461628 Views
575 replies
39 likes
On both my Android phone, my Nest Hub, and in my Tesla, if I ask the assistant to "play Two by Two by Sofia on Spotify", I get different results. Sometimes, Spotify opens, starts trying to play the song, then crashes or stops playing the song. Most o...
On both my Android phone, my Nest Hub, and in my Tesla, if I ask the assistant to "play Two by Two by Sofia on Spotify", I get different results. Sometimes, Spotify opens, starts trying to play the s...
Moderator
484 Views
3 replies
0 likes
As the questions says, I cant find the option in my settings. I have premium and my region is set to USA. I have updated the app, restarted my phone, cleared the cache, force stopped the app, uninstalled and reinstalled it again, basically everything...
As the questions says, I cant find the option in my settings. I have premium and my region is set to USA. I have updated the app, restarted my phone, cleared the cache, force stopped the app, uninsta...
Moderator
843 Views
3 replies
0 likes
I will listen to a song on my Android and then about half way it just stops then when I go in on my app it would want me to restart the song from the beginning.
I will listen to a song on my Android and then about half way it just stops then when I go in on my app it would want me to restart the song from the beginning.
Spotify Legend
311 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceGalaxy S22 Ultra My Question or IssueAfter weeks of listening to the Spotify DJ (Which I love btw), it has randomly stopped working. If I click on the DJ button the screen goes grey as if it's pulling up, and then nothing h...
Plan Premium Country USA Device Galaxy S22 Ultra My Question or Issue After weeks of listening to the Spotify DJ (Which I love btw), it has randomly stopped working. If I click on the ...
Spotify Legend
566 Views
1 replies
0 likes
My girlfriend create a playlist and add me so I can add song in it but I cant see it on her profil and no links with it work
My girlfriend create a playlist and add me so I can add song in it but I cant see it on her profil and no links with it work
Spotify Legend
273 Views
1 replies
0 likes
I can't see Logos like forward and backward on my app
I can't see Logos like forward and backward on my app
Community Legend
697 Views
1 replies
1 likes
Não estou conseguindo escutar minhas músicas no modo offline e gostaria de ajuda.
Não estou conseguindo escutar minhas músicas no modo offline e gostaria de ajuda.
Moderator
398 Views
1 replies
0 likes
Hello.I am using Spotify on Windows and Android 11 but i think there's a limitation for showing user's playlist. For example I'm gonna see all of (more than) 6000 playlist created from a friend of mine but the app only shows 200 of them.is there a so...
Hello. I am using Spotify on Windows and Android 11 but i think there's a limitation for showing user's playlist. For example I'm gonna see all of (more than) 6000 playlist created from a fri...
Music Fan
24173 Views
2 replies
3 likes
PlanPremiumCountryBrazilDeviceRedmi note 8Operating SystemAndroid 10 My Question or IssueI noticed that I don't have smart shuffle on my app, uninstalled and installed Spotify multiple times with no success, I also tapped and pressed the shuffle icon...
Plan Premium Country Brazil Device Redmi note 8 Operating System Android 10 My Question or Issue I noticed that I don't have smart shuffle on my app, uninstalled and installe...
Spotify Legend
554 Views
1 replies
0 likes
Some downloads I no longer need and it is downloading a podcast I didn't know I requested.
Some downloads I no longer need and it is downloading a podcast I didn't know I requested.
Spotify Star
373 Views
1 replies
0 likes
When I try to sign up for premium it says that I can't because of an in valid address
When I try to sign up for premium it says that I can't because of an in valid address
Visitor
1387 Views
2 replies
0 likes
Were there before, but aren't now, even after multiple restarts.
Were there before, but aren't now, even after multiple restarts.
Newbie
487 Views
1 replies
2 likes
There used to be equalizer in the app. That was a good idea.
There used to be equalizer in the app. That was a good idea.
Moderator
324 Views
1 replies
0 likes
PlanPremiumCountryFinlandDeviceSamsung TV (Q9FNAT)Operating SystemTizen My Question or IssueI can't see the latest songs added to my playlists on my TV anymore. I have not counted the exact number of songs that are visible, but from a playlist with a...
Plan Premium Country Finland Device Samsung TV (Q9FNAT) Operating System Tizen My Question or Issue I can't see the latest songs added to my playlists on my TV anymore. I have not co...
437 Views
0 replies
0 likes
PlanPremium CountryCanadaDeviceLG-g4Operating SystemAndroid 6.0 My Question or IssueYou can be listening at home using wifi data, get up and go outside for a walk, and Spotify seamlessly switches to mobile data without a hiccup. Quite amazing. But al...
Plan Premium Country Canada Device LG-g4 Operating System Android 6.0 My Question or Issue You can be listening at home using wifi data, get up and go outside for a w...
Visitor
7827 Views
9 replies
8 likes
Not sure if this problem is specific to android. But for past 1-2 months, shuffle has been broken. Probably since introduction of smart shuffle. And i am certain that it is regular shuffle im having issues with. It will play the same genre, same 3 or...
Not sure if this problem is specific to android. But for past 1-2 months, shuffle has been broken. Probably since introduction of smart shuffle. And i am certain that it is regular shuffle im having ...
Moderator
2035 Views
1 replies
1 likes
PlanPremiumCountryUSA Device(Samsung Galaxy s21)Operating System(Android) When i tap a song it has me click play instead of playing automatically. How do I fix this?
Plan Premium Country USA Device (Samsung Galaxy s21) Operating System (Android) When i tap a song it has me click play instead of playing automatically. How do I fix this? &n...
Moderator
551 Views
3 replies
0 likes
Não consigo baixar musicas em outros dispositivos, pois fala que já atingi o total de dowloand em outros dispositivos, mas ja excluí tudo nos outros.
Não consigo baixar musicas em outros dispositivos, pois fala que já atingi o total de dowloand em outros dispositivos, mas ja excluí tudo nos outros.
Moderator
500 Views
1 replies
0 likes
None of the below information is required. PlanPremium Spotify 8.5.1.734CountryFranceDeviceSamsung A8Operating SystemAndroid 8.0.0 My Question or Issuehi allI have a KEF LSX wifi speakers that worked like a charm with Spotify ... Till last Spotify up...
None of the below information is required. Plan Premium Spotify 8.5.1.734 Country France Device Samsung A8 Operating System Android 8.0.0 My Question or Issue hi all I have a...
Moderator
16682 Views
11 replies
7 likes
My Spotify seems to be not working when I turn off my internet. All my songs are downloaded and I am paying premium plan. I couldn't even pick any song or click on the next song when wifi is not there.
My Spotify seems to be not working when I turn off my internet. All my songs are downloaded and I am paying premium plan. I couldn't even pick any song or click on the next song when wifi is not ther...
Regular
1549 Views
7 replies
0 likes
