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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110347 Views

26 replies

3 likes

  • 110347 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222233 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222233 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

578868 Views

79 replies

3 likes

  • 578868 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476872 Views

577 replies

40 likes

Account
Free
  • 476872 Views
  • 577 replies
  • 40 likes

Superuser Contribution Downloading 0 of 1 notification won't go away

PlanPremiumCountryUKDeviceGoogle PixelOperating SystemAndroid Pie My Question or Issue A notification keeps showing up saying "Downloading 0 of 1...." every time I connect to WiFi. It can't be dismissed and just won't go away. I'm also convinced this...

Newbie

Plan Premium Country UK Device Google Pixel Operating System Android Pie   My Question or Issue  A notification keeps showing up saying "Downloading 0 of 1...." every time I conne...

HereForThePods

Visitor

14426 Views

11 replies

19 likes

  • 14426 Views
  • 11 replies
  • 19 likes

Superuser Contribution Weird behavior while playing music

Hi. Since seveal days I have some problems with Spotify. At the moment a song is playing which is actually the next one in the playlist. But the player still shows the last played song at 3:53 of 4:33. It also happens that the player counts the time ...

Regular

Hi. Since seveal days I have some problems with Spotify. At the moment a song is playing which is actually the next one in the playlist. But the player still shows the last played song at 3:53 of 4:3...

MihailY

Moderator

2438 Views

14 replies

1 likes

  • 2438 Views
  • 14 replies
  • 1 likes

Superuser Contribution Music wont download

Dose anyone know why my music wint download. All the arrows appear nest to each song but thats all that happens?

Visitor

Dose anyone know why my music wint download. All the arrows appear nest to each song but thats all that happens?

Eni

Moderator

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

cannot find local files in Spotify

Hi I authorized the ACC to my local files for Spotify but I cannot find my local music's in Spotify. I remember earlier there was a playlist like local files in my library. But it's not possible for now. How to troubleshoot this? Thanks

Regular

Hi   I authorized the ACC to my local files for Spotify but I cannot find my local music's in Spotify.   I remember earlier there was a playlist like local files in my library. But it's...

Prague

Community Legend

1371 Views

1 replies

1 likes

  • 1371 Views
  • 1 replies
  • 1 likes

Superuser Contribution Account Login

PlanPremiumCountryIndonesia, SEADevice(Xiaomi Redmi 10 2022)Operating System(Android 12) My Question or IssueHello, previously I logged in on a Samsung device with a Samsung Account and registered a premium account. But now I don't use Samsung device...

Visitor

Plan Premium Country Indonesia, SEA Device (Xiaomi Redmi 10 2022) Operating System (Android 12)   My Question or Issue Hello, previously I logged in on a Samsung device with a Samsung ...

Alex

Spotify Legend

593 Views

1 replies

0 likes

  • 593 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify App NO GLYPH issue

PlanPremiumCountryGerDeviceXiaomi Mi 10 ProOperating SystemAndroid 11 Miui 12.2.3 (CHN) My Question or IssueI want my icons back, I've reinstalled the app, cache clear, data clear and logged into another device but nothing helped.Other device being g...

Casual Listener

Plan Premium Country Ger Device Xiaomi Mi 10 Pro Operating System Android 11 Miui 12.2.3 (CHN)    My Question or Issue I want my icons back, I've reinstalled the app, cache clear,...

OscarDC

Moderator

3405 Views

3 replies

0 likes

app bug
app glitch
Icons
No glyph
play pause symbol broken
symbols issue
  • 3405 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can no longer sort playlists??

Premium PlanUS Samsung Galaxy s22 ultra I used to be able to click the little hamburger when in a playlist and choose how I want it sorted-- by title, by artist, by recently added. I used this feature ALL THE TIME because I have some giant playlists ...

Newbie

  Premium Plan US   Samsung Galaxy s22 ultra   I used to be able to click the little hamburger when in a playlist and choose how I want it sorted-- by title, by artist, by recent...

AlejaR

Moderator

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Superuser Contribution There is no way to set Spotify to uae Wi-Fi only

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThere is no way to set this app to use wifi only. People have been asking for it for ten year...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue There i...

AlejaR

Moderator

1057 Views

5 replies

1 likes

  • 1057 Views
  • 5 replies
  • 1 likes

Superuser Contribution Not playing local songs. Suddenly works. Then stops.

PlanPremiumCountry DeviceS21 Ultra - newest OSOperating SystemWindows 10 My Question or IssueI swear to god I am losing my **** mind with this "app".It all started out of nowhere.I can listen to all of my songs (online and local song files) on the de...

Newbie

  Plan Premium Country   Device S21 Ultra - newest OS Operating System Windows 10   My Question or Issue I swear to god I am losing my **** mind with this "app". It all sta...

OscarDC

Moderator

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

I'm premium and I still get ads 🛑

There's a promotion currently running by Spotify to get a Google home miniAnd that's being shoved in your face as an in-app popup when you open the mobile app even when you're premium, and there is no option to disable that. Spotify this is not okay,...

Music Fan

There's a promotion currently running by Spotify to get a Google home mini And that's being shoved in your face as an in-app popup when you open the mobile app even when you're premium, and there is...

Ekipogh

Newbie

931 Views

2 replies

5 likes

  • 931 Views
  • 2 replies
  • 5 likes

Superuser Contribution Spotify download problem at Samsung Galaxy S22 Ultra

PlanPremiumCountryUSDeviceSamsung Galaxy S22Operating SystemOne UI version 5.1Android Version 13 Google play system update March 1, 2023My Question or IssueWhy I can't download Spotify to my Samsung

Newbie

Plan Premium Country US Device Samsung Galaxy S22 Operating System One UI version 5.1 Android Version 13  Google play system update March 1, 2023 My Question or Issue Why I can't down...

MihailY

Moderator

1060 Views

1 replies

0 likes

  • 1060 Views
  • 1 replies
  • 0 likes

Spotify logs off after restart

PlanPremiumCountry Device Operating SystemAndroid 13 My Question or IssueIf you're reading this, could you please:- Enable offline mode- Move storage to SD card- Reboot phone- Reply to this post with: - Logged off after reboot? Yes/No - Android Versi...

Music Fan

Plan Premium Country   Device   Operating System Android 13   My Question or Issue If you're reading this, could you please: - Enable offline mode - Move storage to SD card...

WilcoSnel

Music Fan

1521 Views

2 replies

1 likes

Android offline mode sd card storage logged off reboot research
  • 1521 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify closes while playing in background

Hi,Since I received the Android 13 upgrade on my Nokia G20 Spotify is randomly stopping while playing a track. When I unlock the phone and press the play button the track starts playing from the beginning.How do I fix this?

Newbie

Hi, Since I received the Android 13 upgrade on my Nokia G20 Spotify is randomly stopping while playing a track. When I unlock the phone and press the play button the track starts playing from the be...

MihailY

Moderator

1024 Views

1 replies

0 likes

  • 1024 Views
  • 1 replies
  • 0 likes

Lack of features in Spotify Pakistan app

PlanPremiumCountryPakistanDeviceInfinix Note 7 and Desktop PCOperating SystemAndroid 10 and on desktop Win 10 My Question or IssueSo i have noticed that lots of features of Spotify App (Including the New UI, Karaoke, Discovery feed, Hey Spotify, Spot...

Newbie

Plan Premium Country Pakistan Device Infinix Note 7 and Desktop PC Operating System Android 10 and on desktop Win 10   My Question or Issue So i have noticed that lots of features of S...

1352 Views

0 replies

0 likes

  • 1352 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Sort my playlists songs in the same order on desktop and mobile

On desktop, I can choose to sort the songs in my playlists by date added, title, artist, custom sorting, etc. which is very convenient! (cf. image) However, the sorting I have chosen for my playlists on desktop is not reflected on mobile. I would lik...

Roadie

On desktop, I can choose to sort the songs in my playlists by date added, title, artist, custom sorting, etc. which is very convenient! (cf. image)   However, the sorting I have chosen f...

Clélia

Roadie

767 Views

2 replies

0 likes

  • 767 Views
  • 2 replies
  • 0 likes

Offline Mode shortcut

PlanPremiumCountryGreeceDeviceHonor 20 LiteOperating SystemAndroid Pie My Question or IssueI used to have an Offline Mode shortcut in my notifications panel,which vanished a few hours ago. The app was last updated late May so I don't know what to do?...

Casual Listener

Plan Premium Country Greece Device Honor 20 Lite Operating System Android Pie   My Question or Issue I used to have an Offline Mode shortcut in my notifications panel,which vanished a ...

Tooglebro69

Visitor

6062 Views

9 replies

10 likes

  • 6062 Views
  • 9 replies
  • 10 likes

Bring bass booster to mobile

We should have all the sound presets like bass booster and whatnot, just like the desktop version. On mobile it's frustrating because you can only use the default equalizer.

Casual Listener

We should have all the sound presets like bass booster and whatnot, just like the desktop version. On mobile it's frustrating because you can only use the default equalizer. 

330 Views

0 replies

0 likes

  • 330 Views
  • 0 replies
  • 0 likes

Metallica Reload Album Cover (Android Auto)

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThis album cover doesn't load in Android Auto. Works fine in the app, but Android Auto screen...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue This al...

Skeld

Casual Listener

793 Views

2 replies

1 likes

  • 793 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify Podcasts Unavailable

Podcasts haven't been available for last few days in app. Can't search them or see any saved shows or episodes. PlanPremiumCountryUnited StatesDevicePixel 3AOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Music Fan

Podcasts haven't been available for last few days in app. Can't search them or see any saved shows or episodes.    Plan Premium Country United States Device Pixel 3A Operating Syst...

Alex

Spotify Legend

5304 Views

24 replies

0 likes

Android
Pixel 3A
Podcasts
unavailable
  • 5304 Views
  • 24 replies
  • 0 likes

Superuser Contribution Certain Local Files from PC Greyed out on Mobile (Android)

PlanPremiumCountryCanadaDeviceSamsung Galaxy A50Operating SystemAndroid Version 11 My Question or IssueI put some local files from my PC (Windows 10 OS) into a playlist to play on my phone, but some songs (and somehow specifically the ones I want to ...

Newbie

Plan Premium Country Canada Device Samsung Galaxy A50 Operating System Android Version 11   My Question or Issue I put some local files from my PC (Windows 10 OS) into a playlist to pl...

Yordan

Moderator

753 Views

1 replies

0 likes

  • 753 Views
  • 1 replies
  • 0 likes