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Songs randomly stop/pause. When I press play it goes to beginning again.

Songs randomly stop/pause. When I press play it goes to beginning again.

Numerous songs. Downloaded and not. Android device. Very annoying
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Hi there,

 

Welcome to the Community!

 

Sorry to hear that you're having such an experience with the app.

 

We'd recommend running a clean reinstall of the app. Please follow the steps from this Spotify Guide exactly, as this will assure that all app data is cleared completely, before reinstalling.

 

Also, make sure that Battery optimization is not enabled for Spotify from the system app settings, as well as that the app is granted all permissions. These settings could be hindering the performance of the app.

 

If song still don't play after that can you please let us know what model + OS version device you're using and what's your current Spotify app version.

 

Keep us posted on how you get on with this.


 

AlexModerator
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I have this same issue its frustrating. Iv tried everything to resolve. Only seems to work if the app is open. If i come out of the app songs stops after about a minute. Not ideal when out and about phone locked in pocket. 

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