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Problème de télechargement

Problème de télechargement

J'ai Spotify premium et j'ai telechargé plusieurs musiques et playlist, cependant à chaque fois elles se detelechargent...je suis donc obligée d'attendre et de les retélécharger avec un accès Wi-Fi. Que faire ?
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5 Replies

Bonjour @Mo-2

 

Revisez vos appareils de lecture hors connexion ici. Si vous voyez votre portable énuméré plusieurs fois, il faut supprimer les doublons.

 

J'espere que cela vous aide. 🙂

osorniosSpotify Star
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Bonjour , j'ai spotify  premium , je fais la recherche d'un album ( drones ) du groupe muse , je trouve l'album mais il m'est impossible d'écouter les titres de cet album : tous reste grisés ... que faire svp 

Hey there @Cesar2022,

 

Thanks for the post. Hope you don't mind us replying in English.

 

If the album is grayed out it is most likely not playable in your country at the moment, due to copy rights issues. 

 

We can check if this is the case for sure if you can let us know the country of your Spotify account 🙂

 

Cheers.

AlexModerator
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Bonjour quand j’essaie d’écouté de la musique d’un album sa change seule et quand je veut télécharger des albums l’icône de téléchargement qui est d’habitude vert s’affiche rouge 

Hey there @Dallldjdj

 

Thanks for reaching out about this here in the Community. Hope you don't mind a reply in English as it's the official language of the forum. 

 

Just to confirm, is this happening across devices or only on a specific one?

 

On another note, would you mind checking if the same happens while using a different internet connection?

 

Lastly, we'd like to know which troubleshooting steps you've already tried. That way we can avoid repeating any steps.

 

We'll be waiting for your reply.

EniModerator
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“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

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