Help Wizard

Step 1




Não consigo baixar musicas em outros dispositivos, pois fala que já atingi o total de dowloand em outros dispositivos, mas ja excluí tudo nos outros.

1 Reply

Hey @znwfsyon9enq4az9bxl,


Thank you for reaching out to the Community and welcome. Hope you don't mind me replying in English, as that's the official language of the Community!


With a Premium subscription, you can download your content on up to 5 devices to listen offline. If you have downloaded content on older devices you're not using anymore, we'd recommend deleting it to make space for new devices by following the steps mentioned in this article.


In case you don't have those devices anymore, since we don't have access to users accounts from the Community, we'd recommend contacting our Customer support directly so they can check your account and help you delete that content.


Hope this helps. If you have any additional questions, don't hesitate to ask.

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