App constantly shuts down or just stops playing.

[#1]

I have uninstalled and reinstalled. I have reset network settings. This is happening on both android devices. Not just one device. And in multiple locations. I'm ready to cancel subscription.

[Dian]

Hey there,

Thanks for posting in the Community and the troubleshooting already tried.

Have you tried to reproduce the issue with a different account? Just in case, could you perform a clean reinstall of the app as described here? 

Let us know how that went,

Cheers!