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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376221 Views

541 replies

34 likes

Account
Free
  • 376221 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7563 Views

0 replies

7 likes

  • 7563 Views
  • 0 replies
  • 7 likes

Superuser Contribution How to disable Spotify to start playing upon another app's notification?

When I'm watching a video on some other platform, and then notification (with sound) comes from a different app, Spotify starts playing song on it's own. I don't want to disable the notifications from other apps and by no means this should trigger Sp...

Newbie

When I'm watching a video on some other platform, and then notification (with sound) comes from a different app, Spotify starts playing song on it's own. I don't want to disable the notifications fro...

Lyubka

Moderator

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes

Superuser Contribution When i play a playlist the songs in my queue will randomly change

Song in the queue will randomly change and i will have to go to the playlist and hit play on the last song that played before the queue change

Visitor

Song in the queue will randomly change and i will have to go to the playlist and hit play on the last song that played before the queue change

Joan

Moderator

333 Views

1 replies

0 likes

  • 333 Views
  • 1 replies
  • 0 likes

I have a new phone and can't transfer library from old phone

My old phone is broken I pay for Premium so should have my library on the new phone

Casual Listener

My old phone is broken I pay for Premium so should have my library on the new phone

Amay

Spotify Star

259 Views

1 replies

0 likes

  • 259 Views
  • 1 replies
  • 0 likes

Superuser Contribution tracks not playing in order

Even though shuffle play is off, Spotify will not play the songs in most playlists in order. It will play the first 3 or 4 in order, then start skipping songs. I am listening on an Echo dot, controlling it through the app on my android phone. Another...

Regular

Even though shuffle play is off, Spotify will not play the songs in most playlists in order. It will play the first 3 or 4 in order, then start skipping songs. I am listening on an Echo dot, controll...

Lyubka

Moderator

245 Views

1 replies

0 likes

  • 245 Views
  • 1 replies
  • 0 likes

Superuser Contribution No internet connection on wi-fi

When using a wi-fi connection on my samsung galaxy s22, Spotify search does not work and I get "no internet connection" displayed in the app Switching to mobile data makes the problem go away Additionally, while on wi-fi, asking Google assistant to s...

Visitor

When using a wi-fi connection on my samsung galaxy s22, Spotify search does not work and I get "no internet connection" displayed in the app Switching to mobile data makes the problem go away Add...

Dian

Spotify Legend

680 Views

3 replies

0 likes

  • 680 Views
  • 3 replies
  • 0 likes

Superuser Contribution Sleep timer not working with podcasts

I use some podcasts to help me get to sleep, but I've noticed that the sleep timer doesn't work with them, episodes keep playing even though I set the timer to stop playing after the episode or an hour. Is this a known issue? PlanPremiumCountryUK Dev...

Music Fan

I use some podcasts to help me get to sleep, but I've noticed that the sleep timer doesn't work with them, episodes keep playing even though I set the timer to stop playing after the episode or an ho...

theslowdon

Visitor

26903 Views

48 replies

10 likes

Podcasts
Sleep Timer
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Superuser Contribution I'm not getting the pause button or play next button images.it comes like n

I'm using Spotify since last 6 month i use to update whenever it's available for. After my second update the graphs are not shown like pause button or play next button, it shows like (no graph)

Visitor

I'm using Spotify since last 6 month i use to update whenever it's available for. After my second update the graphs are not shown like pause button or play next button, it shows like (no graph)

Eni

Moderator

347 Views

1 replies

0 likes

  • 347 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Playlists] Multiselecting songs in a playlist

I added 1 song to my playlist and suddenly I got about 200-400 rock songs added with it. I do not like rock songs and I need a way to easily select all of them at once and delete them.

Visitor

I added 1 song to my playlist and suddenly I got about 200-400 rock songs added with it. I do not like rock songs and I need a way to easily select all of them at once and delete them.

MihailY

Moderator

297 Views

1 replies

0 likes

Android
Playlists
  • 297 Views
  • 1 replies
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Superuser Contribution Music goes silent mid song

I have recently updated my account to family account. So i have created a user for my other half and linked it to my account. For some reason when he is logged in as me spotify works perfectly fine, when hes logged in as himself the music just goes s...

Visitor

I have recently updated my account to family account. So i have created a user for my other half and linked it to my account. For some reason when he is logged in as me spotify works perfectly fine, ...

Vasil

Moderator

260 Views

1 replies

0 likes

  • 260 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify won't connect to android auto unless you force stop and restart

I've got an oppo find X3 pro and there's a recurring problem with the latest version of Spotify where it refuses to connect to android auto unless you force stop and restart the app. Can anyone help?

Newbie

I've got an oppo find X3 pro and there's a recurring problem with the latest version of Spotify where it refuses to connect to android auto unless you force stop and restart the app. Can anyone help?

Lyubka

Moderator

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

Can't add albums to library

I have always highlighted the heart button to add an album to my library. Now, highlighting the heart does nothing and the heart becomes unhighlighted when I navigate away from the album then go back to it.

Casual Listener

I have always highlighted the heart button to add an album to my library. Now, highlighting the heart does nothing and the heart becomes unhighlighted when I navigate away from the album then go bac...

Prague

Community Legend

1067 Views

3 replies

1 likes

  • 1067 Views
  • 3 replies
  • 1 likes

Superuser Contribution app very slow on mobile network but ok on wifi

Plan :PremiumCountry : France DeviceRedmi note 8 proOperating SystemAndroid 10 / miui 12.0.4 Hello, when I use spotify with the mobile network the application run after 58sec (black screen with a circle green and home serach library but nothing else)...

Newbie

Plan :Premium Country : France   Device Redmi note 8 pro Operating System Android 10 / miui 12.0.4   Hello, when I use spotify with the mobile network the application run after 58se...

AlejaR

Moderator

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps crashing whenever I open the music tab on my home page

I was interested in trying the new DJ feature but whenever I open the Music tab on the home page so I can select the DJ feature the screen freezes and the app crashes before I can even select anything.

Visitor

I was interested in trying the new DJ feature but whenever I open the Music tab on the home page so I can select the DJ feature the screen freezes and the app crashes before I can even select anythin...

Lyubka

Moderator

14292 Views

1 replies

2 likes

  • 14292 Views
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Superuser Contribution Instalar Spotify

No me acepta el Spotify en un teléfono Samsung, el nombre y clave si lo puedo entrar, pero en el teléfono no me lo permite, dice que ocurrió un error y no me permite instalar Spotify

Visitor

No me acepta el Spotify en un teléfono Samsung, el nombre y clave si lo puedo entrar, pero en el teléfono no me lo permite, dice que ocurrió un error y no me permite instalar Spotify

Dian

Spotify Legend

336 Views

1 replies

0 likes

  • 336 Views
  • 1 replies
  • 0 likes

Superuser Contribution I am not able to Play any song and if i open a playlist there are no songs.

I tried everything thimg but i am not able to play song on by phone in the spotify app. All the playlists are empty. I am click on a song from search it just won't play.

Visitor

I tried everything thimg but i am not able to play song on by phone in the spotify app. All the playlists are empty. I am click on a song from search it just won't play.

Dian

Spotify Legend

267 Views

1 replies

0 likes

  • 267 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't play my downloaded music, how do I fix it

I have tried loging in on other devices, reseting the app, reinstalling it, allowing premissions, reinstalling all of my songs and playlists but nothing works

Visitor

I have tried loging in on other devices, reseting the app, reinstalling it, allowing premissions, reinstalling all of my songs and playlists but nothing works

AlejaR

Moderator

259 Views

1 replies

0 likes

  • 259 Views
  • 1 replies
  • 0 likes