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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110360 Views

26 replies

3 likes

  • 110360 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222275 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222275 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

578926 Views

79 replies

3 likes

  • 578926 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476907 Views

577 replies

40 likes

Account
Free
  • 476907 Views
  • 577 replies
  • 40 likes

Superuser Contribution Stop Spotify from streaming over mobile data!

PlanPremium CountryCanadaDeviceLG-g4Operating SystemAndroid 6.0 My Question or IssueYou can be listening at home using wifi data, get up and go outside for a walk, and Spotify seamlessly switches to mobile data without a hiccup. Quite amazing. But al...

Music Fan

  Plan Premium   Country Canada Device LG-g4 Operating System Android 6.0   My Question or Issue You can be listening at home using wifi data, get up and go outside for a w...

Bortsimpson

Visitor

7888 Views

9 replies

8 likes

  • 7888 Views
  • 9 replies
  • 8 likes

Solved!!Superuser Contribution Bring back actual shuffle - android

Not sure if this problem is specific to android. But for past 1-2 months, shuffle has been broken. Probably since introduction of smart shuffle. And i am certain that it is regular shuffle im having issues with. It will play the same genre, same 3 or...

Casual Listener

Not sure if this problem is specific to android. But for past 1-2 months, shuffle has been broken. Probably since introduction of smart shuffle. And i am certain that it is regular shuffle im having ...

AlejaR

Moderator

2067 Views

1 replies

1 likes

  • 2067 Views
  • 1 replies
  • 1 likes

Superuser Contribution Songs won't play automatically

PlanPremiumCountryUSA Device(Samsung Galaxy s21)Operating System(Android) When i tap a song it has me click play instead of playing automatically. How do I fix this?

Casual Listener

Plan Premium Country USA   Device (Samsung Galaxy s21) Operating System (Android)   When i tap a song it has me click play instead of playing automatically. How do I fix this? &n...

AlejaR

Moderator

598 Views

3 replies

0 likes

  • 598 Views
  • 3 replies
  • 0 likes

Superuser Contribution Dowloand

Não consigo baixar musicas em outros dispositivos, pois fala que já atingi o total de dowloand em outros dispositivos, mas ja excluí tudo nos outros.

Newbie

Não consigo baixar musicas em outros dispositivos, pois fala que já atingi o total de dowloand em outros dispositivos, mas ja excluí tudo nos outros.

OscarDC

Moderator

531 Views

1 replies

0 likes

  • 531 Views
  • 1 replies
  • 0 likes

Superuser Contribution KEF LSX wifi speakers no more detected

None of the below information is required. PlanPremium Spotify 8.5.1.734CountryFranceDeviceSamsung A8Operating SystemAndroid 8.0.0 My Question or Issuehi allI have a KEF LSX wifi speakers that worked like a charm with Spotify ... Till last Spotify up...

Newbie

None of the below information is required.  Plan Premium Spotify 8.5.1.734 Country France Device Samsung A8 Operating System Android 8.0.0   My Question or Issue hi all I have a...

Yordan

Moderator

17040 Views

11 replies

7 likes

Connect wifi kef
  • 17040 Views
  • 11 replies
  • 7 likes

Why couldn't I play songs without the internet? I'm paying premium.

My Spotify seems to be not working when I turn off my internet. All my songs are downloaded and I am paying premium plan. I couldn't even pick any song or click on the next song when wifi is not there.

Regular

My Spotify seems to be not working when I turn off my internet. All my songs are downloaded and I am paying premium plan. I couldn't even pick any song or click on the next song when wifi is not ther...

amblizbo

Regular

1666 Views

7 replies

0 likes

  • 1666 Views
  • 7 replies
  • 0 likes

Superuser Contribution Playlist Shuffle Button changed / not working

PlanPremiumCountryGermanyDeviceSamsung Galaxy S21 FEOperating SystemAndroid 12 My Question or IssueThe shuffle button in playlists has changed. Now theres the button to turn of shuffle next to the original shuffle button. The original one can now als...

Newbie

Plan Premium Country Germany Device Samsung Galaxy S21 FE Operating System Android 12   My Question or Issue The shuffle button in playlists has changed. Now theres the button to turn ...

BarleyBug

Visitor

5453 Views

11 replies

6 likes

  • 5453 Views
  • 11 replies
  • 6 likes

Music Stops playing after 2 songs

PlanFamily planCountry USADevicePC Desktop streaming through Amazon Echo DotOperating SystemWindows 10 Pro My Question or Issue Music stops playing, either downloaded or streaming, after 2 songs. The music time function at the bottom properly display...

Newbie

  Plan Family plan Country  USA Device PC Desktop streaming through Amazon Echo Dot Operating System Windows 10 Pro   My Question or Issue  Music stops playing, either ...

joeg851

Visitor

1011 Views

2 replies

4 likes

  • 1011 Views
  • 2 replies
  • 4 likes

Superuser Contribution Probleme mit Wiedergabe bei aktiver Internetverbindung

Hallo, wenn ich die mobilen Daten oder WLAN eingeschaltet habe, sind die Wiedergabe, Datenschutz und Audioqualität nicht verfügbar. Wenn ich Internet ausschalte, geht dies komischerweise. Den Offline Modus habe ich aber deaktiviert. App bereits neu i...

Visitor

Hallo, wenn ich die mobilen Daten oder WLAN eingeschaltet habe, sind die Wiedergabe, Datenschutz und Audioqualität nicht verfügbar. Wenn ich Internet ausschalte, geht dies komischerweise. Den Offline...

AlejaR

Moderator

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recuperar cuenta vinculada a numero sin tener acceso al numero

Tengo mi cuenta premium vinculada a un numero de telefono que me fue robado y no pude recuperar el numero de telefono ya no tengo acceso a mi cuenta pero me la siguen cobrando

Visitor

Tengo mi cuenta premium vinculada a un numero de telefono que me fue robado y no pude recuperar el numero de telefono ya no tengo acceso a mi cuenta pero me la siguen cobrando

Dian

Spotify Legend

1391 Views

1 replies

0 likes

  • 1391 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify App Crashing After Ads.

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy A53 My Question or IsIssueWhen I listen to a spotify original podcast with video, two ads play, and when the second one finishes the app crashes. When I start the app again, it starts to load the ma...

Casual Listener

Plan Premium Country United States Device Samsung Galaxy A53   My Question or IsIssue When I listen to a spotify original podcast with video, two ads play, and when the second one finish...

Eni

Moderator

1945 Views

5 replies

0 likes

  • 1945 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Android App crashes forever after Ad, needs clear data/new login.

App Version8.8.22.510PlanFreeOperating SystemAndroid 11NetworkAny My Question or IssueThe App enters a crash loop forever after a video ad, needs clear data/login again 1. App attempts to show a random video Ad2. App enters a crash loop forever. Rest...

Regular

App Version 8.8.22.510 Plan Free Operating System Android 11 Network Any     My Question or Issue The App enters a crash loop forever after a video ad, needs clear data/login aga...

avidmusiclistener

Regular

1938 Views

4 replies

0 likes

  • 1938 Views
  • 4 replies
  • 0 likes

Superuser Contribution how to stop autoplay on android auto

PlanpremiumCountryusDevicegalaxy 10 My Question or Issueautoplay in my car using android auto is annoying

Newbie

Plan premium Country us Device galaxy 10     My Question or Issue autoplay in my car using android auto is annoying  

amirle

Visitor

1033 Views

2 replies

0 likes

  • 1033 Views
  • 2 replies
  • 0 likes

Superuser Contribution Kid Ink albums won't play

This is the only artist I have had this issue with, but I can't play Money and the Power by Kid ink. I actually can't play songs from most Kid Ink albums from between 2023 and 2012. If I click on the song, nothing happens. I can browse right to any o...

Casual Listener

This is the only artist I have had this issue with, but I can't play Money and the Power by Kid ink. I actually can't play songs from most Kid Ink albums from between 2023 and 2012. If I click on t...

Joan

Moderator

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problème de télechargement

J'ai Spotify premium et j'ai telechargé plusieurs musiques et playlist, cependant à chaque fois elles se detelechargent...je suis donc obligée d'attendre et de les retélécharger avec un accès Wi-Fi. Que faire ?

Newbie

J'ai Spotify premium et j'ai telechargé plusieurs musiques et playlist, cependant à chaque fois elles se detelechargent...je suis donc obligée d'attendre et de les retélécharger avec un accès Wi-Fi. ...

Eni

Moderator

11528 Views

5 replies

1 likes

  • 11528 Views
  • 5 replies
  • 1 likes