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What are the Spotify Alpha and Beta programs? By signing up as an Alpha
or Beta tester of the Spotify app, you will get early versions of our
new releases before we roll them out to everyone else. This is an
invaluable help for us, as it allows us to...
PlanFreeCountryUsDeviceSamsung Galaxy s21Operating System Android My
Question or IssueWhen I try to download podcasts that are owned by
spotify (Gimlet and Ringer podcasts to be precise), I get an exclamation
point in the download area. I can downloa...
Plan Free Country Us Device Samsung Galaxy s21 Operating System Android My Question or Issue When I try to download podcasts that are owned by spotify (Gimlet and Ringer podcas...
PlanPremiumCountryGermanyDeviceHuawei P30 liteOperating SystemAndroid
Why has the shuffle play button been removed completely again? I was so
happy that it was back, but I guess it's back to the times of having to
leave a Playlist to reshuffle it. Ho...
Plan Premium Country Germany Device Huawei P30 lite Operating System Android Why has the shuffle play button been removed completely again? I was so happy that it was back, but I gues...
Plan: FreeCountry: IndiaDevice: Moto g40 FusionOperating System: Android
Oreo This problem has been troubling me since last year when Spotify
started showing that I was "offline" even though I was connected to the
internet. I uninstalled and reinstal...
Plan: Free Country: India Device: Moto g40 Fusion Operating System: Android Oreo This problem has been troubling me since last year when Spotify started showing t...
When I go to filter my podcasts so that I only see the ones that are
unplayed. It shows plenty of podcasts that are played and I still have
to scroll, scroll and scroll to get to what I want to listen
to.PlanPremiumCountryUSA DeviceAndroid Pixel 6 pr...
When I go to filter my podcasts so that I only see the ones that are unplayed. It shows plenty of podcasts that are played and I still have to scroll, scroll and scroll to get to what I want to liste...
PlanPremiumCountryPolandDevicePocophone F3Operating SystemAndroid 11My
Question or IssueColours in the dark mode are inverted for the
thumbnails, please see the examples attached.It can be seen on few of
the screens.I suspect that there is a bug in...
Plan Premium Country Poland Device Pocophone F3 Operating System Android 11 My Question or Issue Colours in the dark mode are inverted for the thumbnails, please see the examples a...
My lock screen has always shown the song currently playing on spotify
and it would let be pause, and change the song, but for some reason I
woke up and now it appears like this. Just the song title in a really
small font, and pressing it doesn't do a...
My lock screen has always shown the song currently playing on spotify and it would let be pause, and change the song, but for some reason I woke up and now it appears like this. Just the song title i...
Every ~1 minute 30, the song pauses and I have to restart the app. When
I restart it, it doesn't respond, but when I try again it works as
normal for the next minute and a half. When the song has stopped, it
says it is still playing and the time coun...
Every ~1 minute 30, the song pauses and I have to restart the app. When I restart it, it doesn't respond, but when I try again it works as normal for the next minute and a half. When the song has sto...
PlanPremiumCountryKoreaDeviceSamsung Galaxy Operating SystemAndroid My
Question or IssueHi,I accidently disabled the allow explicit content
option from my android Spotify app and realized this option has been
removed from the option. What should I do...
Plan Premium Country Korea Device Samsung Galaxy Operating System Android My Question or Issue Hi, I accidently disabled the allow explicit content option from my android Spot...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
None of the below information is required. However, the more you provide
the easier it will be for us to try and help.PlanFree/PremiumCountry
Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating
System(iOS 10, Android Oreo, Windows 10,e...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macb...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
PlanPremiumCountryUSADeviceSamsung Galaxy S22 UltraOperating
SystemAndroid 12 One UI 4.1 My Question or IssueHow can I reenable the
shuffle play button? Previously I could just hit the button and it would
reshuffle my playlist and start a new song. N...
Plan Premium Country USA Device Samsung Galaxy S22 Ultra Operating System Android 12 One UI 4.1 My Question or Issue How can I reenable the shuffle play button? Previously I co...
PlanPremiumCountryUSADevicePixel 6 ProOperating System(Android 13 My
Question or IssueA few days ago, AutoPlay stopped working. I now have to
manually navigate the menu to start song radio to get it to continue
past the one song I have started. Same ...
Plan Premium Country USA Device Pixel 6 Pro Operating System (Android 13 My Question or Issue A few days ago, AutoPlay stopped working. I now have to manually navigate the menu...
PlanPremium DuoDeviceSamsung Galaxy A52Operating SystemAndroid My
Question or IssueI have an issue that has been going on for a couple of
weeks. What happens is that every couple of days the recent searches in
the search tab of the Spotify app just d...
Plan Premium Duo Device Samsung Galaxy A52 Operating System Android My Question or Issue I have an issue that has been going on for a couple of weeks. What happens is that every couple...
PlanPremiumCountryNorway DeviceVolvo XC40Operating System(Android Auto
Operating System.) Hello,continuous play does not work on the Spotify
app running in my car. Does anyone else have this issue? Even when
google assistant is replying it will play ...
Plan Premium Country Norway Device Volvo XC40 Operating System (Android Auto Operating System.) Hello, continuous play does not work on the Spotify app running in m...
PlanPremiumCountrySwedenDevicePixel 6 ProOperating SystemAndroid 13My
Question or IssueAndroid 13 media player icon missing which is really
annoying, check the attachments please
Plan Premium Country Sweden Device Pixel 6 Pro Operating System Android 13 My Question or Issue Android 13 media player icon missing which is really annoying, check the attachments please 🙂
PlanPremiumCountryCanadaDeviceSamsung Galaxy S8,Samsung Galaxy S22 ultra
Operating SystemS8 Android 9,S22 ultra Android 12My Question or IssueMy
S8 works perfectly fine using Spotify through my Bluetooth car stereo.
With my new S22 ultra, the sound w...
Plan Premium Country Canada Device Samsung Galaxy S8, Samsung Galaxy S22 ultra Operating System S8 Android 9, S22 ultra Android 12 My Question or Issue My S8 works perfectly fine usi...
PlanPremium (since 2009!) CountrySweden DeviceChromecast Operating
SystemGoogle TV My Question or IssueWhen pressing three dots next to a
song in the phone or desktop app I can go to artist or album. When I do
the same on my chromecast google tv app ...
Plan Premium (since 2009!) Country Sweden Device Chromecast Operating System Google TV My Question or Issue When pressing three dots next to a song in the pho...
PlanPremiumCountryUSA Device Samsung Galaxy Note 9Operating
SystemAndroid My Question or IssueSome of my local files are appearing
but not all of them. I'm not sure what to do but it's very frustrating.
Plan Premium Country USA Device Samsung Galaxy Note 9 Operating System Android My Question or Issue Some of my local files are appearing but not all of them. I'm not su...
PlanPremiumCountryUSDeviceGoogle Pixel 4a (5G)Operating SystemAndroid 13
My Question or IssueAs the title says, the Spotify media player that
would show up in the notification bar under previous versions of Android
is no longer showing up. I have alr...
Plan Premium Country US Device Google Pixel 4a (5G) Operating System Android 13 My Question or Issue As the title says, the Spotify media player that would show up in the notificatio...