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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

201472 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201472 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

545682 Views

78 replies

3 likes

  • 545682 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453329 Views

571 replies

38 likes

Account
Free
  • 453329 Views
  • 571 replies
  • 38 likes

Superuser Contribution Crashing on android

Hi, I'm currently using this version of the application (8.8.26.56) and when I try to listen to something the app just crash. What I have to do? Thanks in advance for the help ^^

Newbie

Hi, I'm currently using this version of the application (8.8.26.56) and when I try to listen to something the app just crash. What I have to do? Thanks in advance for the help ^^

Eni

Moderator

344 Views

1 replies

1 likes

  • 344 Views
  • 1 replies
  • 1 likes

Superuser Contribution Does spotify give long time users special priviledge?

My QuestionI've been using spotify for over a year now. My friend's just hopped on spotify recently. Both of us don't pay for the subscription. He complained that he couldn't choose a particular song to play. When he plays an album, spotify will shuf...

Casual Listener

My Question I've been using spotify for over a year now. My friend's just hopped on spotify recently. Both of us don't pay for the subscription. He complained that he couldn't choose a particular so...

BenjiGreenwood

Casual Listener

384 Views

2 replies

0 likes

  • 384 Views
  • 2 replies
  • 0 likes

Superuser Contribution Liked songs genre menu won't let me swipe left anymore

Hello - I am operating the mobile app on a Samsung S21 Ultra. I used to be able to get into my 'liked songs' folder and sort by genre by selecting from the list situated horizontally at the top. The list of genres originally were 'swipable' as in I c...

Newbie

Hello - I am operating the mobile app on a Samsung S21 Ultra. I used to be able to get into my 'liked songs' folder and sort by genre by selecting from the list situated horizontally at the top.&nbsp...

Itsaspy

Visitor

3554 Views

13 replies

3 likes

  • 3554 Views
  • 13 replies
  • 3 likes

Superuser Contribution Xiaomi Redmi 5 : auto reboot smartphone when Spotify if lauched

Plan : PremiumCountry : France DeviceXiaomi Redmi 5Operating SystemAndroid 8.1.0 My Question or IssueEvery time I start the Spotify app, the smartphone reboots. There are some 300Mo of free storage on the phone. Not to many apps installed. There is a...

Visitor

Plan : Premium Country : France   Device Xiaomi Redmi 5 Operating System Android 8.1.0   My Question or Issue Every time I start the Spotify app, the smartphone reboots. ...

Alex

Spotify Legend

521 Views

1 replies

0 likes

  • 521 Views
  • 1 replies
  • 0 likes

Superuser Contribution Equalizer randomly stops working requiring device restart

PlanPremiumCountryUSADevicePixel 2 XLOperating SystemAndroid Pie My Question or IssueI enjoy being able to tweak the sound, but the EQ issues are very frustating. When skipping songs via previous/next or choosing new songs, the music is substantially...

Casual Listener

Plan Premium Country USA Device Pixel 2 XL Operating System Android Pie   My Question or Issue I enjoy being able to tweak the sound, but the EQ issues are very frustating. When skippi...

ColinMoore

Regular

2330 Views

5 replies

4 likes

eq
Equalizer
  • 2330 Views
  • 5 replies
  • 4 likes

Superuser Contribution How do I tell Spotify to NOT shuffle by default when playing albums?

On my android phone, Spotify automatically turns on shuffle mode when I play first song from the list in an album. How do I tell the app to always play the correct track order, unless I actively push the shuffle mode sign below?

Regular

On my android phone, Spotify automatically turns on shuffle mode when I play first song from the list in an album. How do I tell the app to always play the correct track order, unless I actively push...

OscarDC

Moderator

2051 Views

18 replies

0 likes

  • 2051 Views
  • 18 replies
  • 0 likes

Superuser Contribution dj crashing

i press dj and it crashes my app cant listen to one song help plspls

Newbie

i press dj and it crashes my app cant listen to one song help plspls 👍

OscarDC

Moderator

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artist and auto liked songs from artists I don't follow

Could someone tell me why an artist I've removed from my library keeps appearing on my home screen? Like, when I delete this artist, there's some time when they don't show up on my screen, but they eventually come back even if I've blocked them.

Visitor

Could someone tell me why an artist I've removed from my library keeps appearing on my home screen? Like, when I delete this artist, there's some time when they don't show up on my screen, but they e...

AlejaR

Moderator

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Bug - Interface gibberish

https://dailymix-images.scdn.co/v2/img/ab6761610000e5eb597a4257d0022e2ac837fa7d/2/zh/default Bug reappears when the locale is Chinese. Devices: PC Androd IOS MacOS WEB

Casual Listener

https://dailymix-images.scdn.co/v2/img/ab6761610000e5eb597a4257d0022e2ac837fa7d/2/zh/default    Bug reappears when the locale is Chinese.     Devices: PC Androd IOS MacOS WEB

MihailY

Moderator

658 Views

3 replies

0 likes

  • 658 Views
  • 3 replies
  • 0 likes

Superuser Contribution Songs wont play.

Some reson when i go to my liked songs on my android, and i click any song i am unable to play any song (this started about a week ago). .

Casual Listener

Some reson when i go to my liked songs on my android, and i click any song i am unable to play any song (this started about a week ago). .

Joan

Moderator

345 Views

1 replies

0 likes

  • 345 Views
  • 1 replies
  • 0 likes

Superuser Contribution I do not have access to some premium features on my android.

I am part of a spotify family plan, but I don't have access to some features like crossfade, quality of music playback and download or equalizer, this only happens on my android, not on my desktop app. I already reinstalled the app. I don't seem to h...

Visitor

I am part of a spotify family plan, but I don't have access to some features like crossfade, quality of music playback and download or equalizer, this only happens on my android, not on my desktop ap...

Vasil

Moderator

1683 Views

1 replies

0 likes

  • 1683 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Volume Level setting not changing in landscape orientation

PlanPremiumCountryGermanyDeviceSamsung Galaxy S22Operating SystemAndroid 13 OneUI 5.1 My Question or IssueWhen using Spotify App on Android device in landscape orientation, it is not possible to change the volume level setting. The dropdown opens and...

Casual Listener

Plan Premium Country Germany Device Samsung Galaxy S22 Operating System Android 13 OneUI 5.1   My Question or Issue When using Spotify App on Android device in landscape orientation, i...

MihailY

Moderator

1283 Views

5 replies

0 likes

  • 1283 Views
  • 5 replies
  • 0 likes

Superuser Contribution can't log in it says something went wrong

I bought a new phone and installed spotify. When I try to log in it says "something went wrong" try again. It was working at my old phone. I tried to uninstall and reinstall, clear data, rebooting, use mobile data or wi-fi, give all the permissions, ...

Casual Listener

I bought a new phone and installed spotify. When I try to log in it says "something went wrong" try again. It was working at my old phone. I tried to uninstall and reinstall, clear data, rebooting, u...

TheFaruk

Casual Listener

1048 Views

5 replies

1 likes

  • 1048 Views
  • 5 replies
  • 1 likes

Superuser Contribution Music pauses on my speaker when I receive a notification from my laptop

PlanPremiumCountry DeviceRealmeOperating SystemAndroid and Windows 10 My Question or IssueI have a speaker to which 2 devices are connected. One is Android phone and the other is my laptop. When I play music from my Android phone on my speaker and I ...

Casual Listener

Plan Premium Country   Device Realme Operating System Android and Windows 10   My Question or Issue I have a speaker to which 2 devices are connected. One is Android phone and the...

johncramer02

Visitor

10533 Views

2 replies

1 likes

  • 10533 Views
  • 2 replies
  • 1 likes

Superuser Contribution My spotify is stuck at the premium offers page

Hey, I don't want to purchase a premium account but my app has been stuck on the premium offers page for months and I cannot access to any other features of the app. I've already tried deleting my cache, login in and out plus deleting the app and re ...

Visitor

Hey, I don't want to purchase a premium account but my app has been stuck on the premium offers page for months and I cannot access to any other features of the app. I've already tried deleting my ca...

AlejaR

Moderator

1673 Views

1 replies

0 likes

  • 1673 Views
  • 1 replies
  • 0 likes