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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryIsraelDeviceRedmi Note 9 ProOperating SystemAndroid 10Spotify Version8.7.60.21 My IssueSpotify crashs on splash screen, the logo shows then booted back outStarted yesterdayThigs I tryClear cahsedClear dataReinstalling spotify from t...
Plan Premium Country Israel Device Redmi Note 9 Pro Operating System Android 10 Spotify Version 8.7.60.21 My Issue Spotify crashs on splash screen, the logo shows then booted back ...
Music Fan
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PlanPremiumCountryUnited States DeviceSamsung Galaxy 10eOperating SystemAndroid 12 My Question or IssueSpotify has used 10gb of data over the last few days. My usual usage is 300-900mb per month for Spotify.I listened to all my normal music, podcasts...
Plan Premium Country United States Device Samsung Galaxy 10e Operating System Android 12 My Question or Issue Spotify has used 10gb of data over the last few days. My usual u...
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PlanPremiumCountryUnited KingdomDeviceSamsung S22+Operating SystemAndroid 12 My Question or IssueThe Spotify app gets stuck on the logo and never loads. It seems like this was an issue before, however I never experienced it until now. Hopefully it'll...
Plan Premium Country United Kingdom Device Samsung S22+ Operating System Android 12 My Question or Issue The Spotify app gets stuck on the logo and never loads. It seems like...
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My phone : Xiaomi 11t ProThe app open on the logo and the app it closes immediately .I tried to:- restart my phone- reinstall the app- check for updatesThank you please help me.This is the first time in 4 years that I have had a problem like this.
My phone : Xiaomi 11t Pro The app open on the logo and the app it closes immediately . I tried to: - restart my phone - reinstall the app - check for updates Thank you please help me. This is ...
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PlanPremiumCountryNorwayDeviceSamsung Galaxy S22 UltraOperating SystemAndroid 12 My Question or IssueHello, I'm having issues with my Spotify not loading and being stuck on the Spotify logo when I try to start it. I started having this issue yesterda...
Plan Premium Country Norway Device Samsung Galaxy S22 Ultra Operating System Android 12 My Question or Issue Hello, I'm having issues with my Spotify not loading and being s...
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I've seen many other reports of this same exact issue. Spotify continuously paused my music while I am driving! THIS IS DANGEROUS AS MOST OF MY DRIVING IS HIGHWAY!! So moving at 50mph+ and having to unpause my music every few seconds is endangering m...
I've seen many other reports of this same exact issue. Spotify continuously paused my music while I am driving! THIS IS DANGEROUS AS MOST OF MY DRIVING IS HIGHWAY!! So moving at 50mph+ and having to ...
Casual Listener
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PlanFree/Premium- BothCountryUKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System(iOS 10, Android Oreo, Windows 10,etc.)Samsung Galaxy Tab A7 SM-T505 32GBMy Question or IssueSpotify Account Does Not Display LyricsBackground• A...
Plan Free/Premium- Both Country UK Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) Samsung Galaxy Tab A7 SM-T5...
Moderator
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PlanPremiumCountryUSADevice(SAMSUNG GALAXY S22+)Operating SystemsAndroid My Question or IssueI can't search past R in the artist tab on Android Auto.
Plan Premium Country USA Device (SAMSUNG GALAXY S22+) Operating Systems Android My Question or Issue I can't search past R in the artist tab on Android Auto.
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418 Views
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None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSADevicePixel 6 ProOperating SystemAndroid 13 My Question or IssueLatest Beta version 8.7.60.146 crashes immediat...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country USA Device Pixel 6 Pro Operating System Android 13...
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PlanPremium CountryUnited States DeviceMoto G Power Operating SystemAndroid 11 My Question or IssueI got Spotify premium for two reasons. One was because I hate ads, and the other was so I could play my liked songs in the order that I want. I can't d...
Plan Premium Country United States Device Moto G Power Operating System Android 11 My Question or Issue I got Spotify premium for two reasons. One was because...
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1065 Views
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PlanPremiumCountryCanadaDeviceSamsung Galaxy S22Operating SystemAndroid 12? My Question or IssueHello, I recently downloaded my playlists to play offline in my car to avoid using Data. I noticed however, that the quality of the songs are worse when p...
Plan Premium Country Canada Device Samsung Galaxy S22 Operating System Android 12? My Question or Issue Hello, I recently downloaded my playlists to play offline in my car t...
Casual Listener
1535 Views
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PlanPremiumCountryIceland Device(Samsung Galaxy S21 Ultra)Operating System(Android Oreo) My Question or IssueSpotify search through your library can't find some songs, I have tried to put Artist name or Song name both are not working. (For me - I cou...
Plan Premium Country Iceland Device (Samsung Galaxy S21 Ultra) Operating System (Android Oreo) My Question or Issue Spotify search through your library can't find some son...
Moderator
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My app will not load playlists. I've erased all data, I've deleted and redownloaded the app, I've restarted my phone, etc. I will click on a playlist and it will not go past the loading symbol. I have been having this issue for weeks. I used to have ...
My app will not load playlists. I've erased all data, I've deleted and redownloaded the app, I've restarted my phone, etc. I will click on a playlist and it will not go past the loading symbol. I hav...
Moderator
430 Views
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PlanPremium CountryBrazil DeviceTichwatch E and Ticwatch S Operating SystemWear OS 2.0 + My Question:Was spotify App for Wear OS 2.0 or 2.0+ discontinued on Play Store? I tried to install Wear OS app on a Ticwatch S today and I searched for Spotify A...
Plan Premium Country Brazil Device Tichwatch E and Ticwatch S Operating System Wear OS 2.0 + My Question: Was spotify App for Wear OS 2.0 or 2.0+ discontinued...
Visitor
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PlanPremiumCountryCanadaDevice(Samsung Galaxy 9)Operating System(Android 10) My Question or IssueMy car Subwoofer used to work but as of today I can no longer get Spotify to play thru my sub. The tuner plays fine thru the sub just not spotify, so the...
Plan Premium Country Canada Device (Samsung Galaxy 9) Operating System (Android 10) My Question or Issue My car Subwoofer used to work but as of today I can no longer get Sp...
Moderator
498 Views
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PlanPremium family planCountryUSADeviceLG L455DLOperating SystemAndroid 9 My Question or IssueI can't like or unlike any songs. I also can't pin or unpin playlists.I have tried doing a clean uninstall, resetting my phone, logging out of all devices, ...
Plan Premium family plan Country USA Device LG L455DL Operating System Android 9 My Question or Issue I can't like or unlike any songs. I also can't pin or unpin playlists. I have t...
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Premium play, UK, Galaxy A51, Android None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating Sys...
Premium play, UK, Galaxy A51, Android None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Devi...
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1121 Views
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PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhenever I start Spotify and select a song to play, it will play but the sound is muted and I...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Wheneve...
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PlanPremiumCountryGermanyDeviceHuawei P40Operating SystemAndroid 10 - EMUI 12.0.0.0 My Question or IssueWith the latest update, you've brought back a long-solved problem.Situation: I keep listening to the Favorite Songs playlist. I exit the Spotify a...
Plan Premium Country Germany Device Huawei P40 Operating System Android 10 - EMUI 12.0.0.0 My Question or Issue With the latest update, you've brought back a long-solved prob...
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Hi all! I have a particularly strange case. Using Samsung Galaxy S20. Since recently, when I connect it to jbl charge 4 Bluetooth speaker, strange cracking noises appear during music playback via Spotify. At 1st i thought there is a problem with spea...
Hi all! I have a particularly strange case. Using Samsung Galaxy S20. Since recently, when I connect it to jbl charge 4 Bluetooth speaker, strange cracking noises appear during music playback vi...
Spotify Legend
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