Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
194040 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
535254 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
438451 Views
565 replies
37 likes
al poner el modo offline aún teniendo descargada la música no me deja reproducirla, aparece una etiqueta que dice "esta canción no está disponible" cuando intento reproducir cualquier canción
al poner el modo offline aún teniendo descargada la música no me deja reproducirla, aparece una etiqueta que dice "esta canción no está disponible" cuando intento reproducir cualquier canción
Spotify Legend
450 Views
1 replies
0 likes
Sharing to instagram story is really ugly, pls fix this.
Sharing to instagram story is really ugly, pls fix this.
Spotify Legend
438 Views
1 replies
0 likes
Plan: PremiumCountry: USADevice: Google Pixel 7 pro (256Gb)Operating System: Android ver 13 My Question or Issue:Spotify can't be installed on my new phone. When I am trying to download Spotify from Google Play Store I am getting an error message: ''...
Plan: Premium Country: USA Device: Google Pixel 7 pro (256Gb) Operating System: Android ver 13 My Question or Issue: Spotify can't be installed on my new phone. When I am ...
Moderator
5483 Views
1 replies
2 likes
I have a mikrotik router and I need spotify IPs to add them to the address list, pls help me
I have a mikrotik router and I need spotify IPs to add them to the address list, pls help me
328 Views
0 replies
0 likes
it pauses at the first second but doesn't show it, it just goes to zero and I have to restart the song, it skips songs halfway through
it pauses at the first second but doesn't show it, it just goes to zero and I have to restart the song, it skips songs halfway through
Community Legend
4679 Views
1 replies
1 likes
PlanPremiumCountryUKDeviceSamsung A20FEOperating System Android My Question or IssueFor a period of time every day Spotify stops after every track. I have to keep pressing play. Sometimes it lasts hours, sometimes just half an hour. It's a pain. I've...
Plan Premium Country UK Device Samsung A20FE Operating System Android My Question or Issue For a period of time every day Spotify stops after every track. I have to keep pressi...
Music Fan
2178 Views
15 replies
0 likes
PlanPremium DuoCountryUKDevice2din 7inch car radio Operating SystemAndroid My Question or Issue Hello people, I am using Spotify through Bluetooth to my (Android) car radio and the sound quality is very good! The problem is, to change album or playli...
Plan Premium Duo Country UK Device 2din 7inch car radio Operating System Android My Question or Issue Hello people, I am using Spotify through Blueto...
Casual Listener
5996 Views
12 replies
0 likes
PlanPremiumCountryUSA DevicePixelOperating SystemAndroid 13This is new. There are two issues. One is that the app stops playing whatever I have playing at the moment. There is no pattern to this behavior. It's playing and then it stops. The other and...
Plan Premium Country USA Device Pixel Operating System Android 13 This is new. There are two issues. One is that the app stops playing whatever I have playing at the moment. There is no...
Not applicable
1007 Views
4 replies
1 likes
PlanFreeCountry U.S.A. DeviceSamsung s7 My Question or Issue i listen to the daily mixes a lot, and recently four out of six have been showing up with no option to play individual songs, only shuffle play. ive tried to fix it within the playlist. ive...
Plan Free Country U.S.A. Device Samsung s7 My Question or Issue i listen to the daily mixes a lot, and recently four out of six have been showing up with no...
Casual Listener
27536 Views
15 replies
6 likes
PlanPremiumCountryUKDeviceSamsung Galaxy A51Operating SystemAndroid 11 One UI 3.1 My Question or IIssue Spotify no longer plays sound when plugged in via USB and used through Android Auto. The song plays, the track is counting through but there's no ...
Plan Premium Country UK Device Samsung Galaxy A51 Operating System Android 11 One UI 3.1 My Question or IIssue Spotify no longer plays sound when plugged in via USB ...
Casual Listener
23194 Views
22 replies
1 likes
when I get a notification on my phone from spotify, the little text/message/listen to etc. below the song/podcast notification shows a different language than set in the spotify app, spotify browser and my mobile phone. The notification language show...
when I get a notification on my phone from spotify, the little text/message/listen to etc. below the song/podcast notification shows a different language than set in the spotify app, spotify browser ...
Spotify Legend
1207 Views
1 replies
0 likes
Please make it an option to remove widget from screen. Even if you go to widgets and switch it off, or turn off all notifications from Spotify, it's still there. Many people have complained about this, please do something about it.
Please make it an option to remove widget from screen. Even if you go to widgets and switch it off, or turn off all notifications from Spotify, it's still there. Many people have complained about thi...
Moderator
1000 Views
4 replies
1 likes
PlanPremiumCountryPolandDeviceSamsung Galaxy S7Operating SystemAndroid Oreo My Question or IssueGo to "Liked songs" section, click "shuffle & play", now go to any "Daily Mix" and play it - songs will play in random order and you can't disable it unle...
Plan Premium Country Poland Device Samsung Galaxy S7 Operating System Android Oreo My Question or Issue Go to "Liked songs" section, click "shuffle & play", now go to any "Daily ...
Casual Listener
6941 Views
7 replies
1 likes
PlanPremiumCountryUSADeviceSamsung Note 10Operating SystemAndroid 9 (Pie)Spotify version: 8.5.32.889 My Question or IssueLately, my Daily Mixes will only seem to play in shuffle mode. That is, they do not play in the order seen on the Daily Mix list....
Plan Premium Country USA Device Samsung Note 10 Operating System Android 9 (Pie) Spotify version: 8.5.32.889 My Question or Issue Lately, my Daily Mixes will only seem to play...
Casual Listener
8937 Views
4 replies
0 likes
PlanPremium Operating SystemAndroid Oreo Hi, when I am playing songs of a playlist A in an ordered fashion (album, my favorite songs, a audio book, etc.), switch listening to an other playlist B and then switch back to playlist A, I would like to con...
Plan Premium Operating System Android Oreo Hi, when I am playing songs of a playlist A in an ordered fashion (album, my favorite songs, a audio book, etc.), switch list...
Gig Goer
3374 Views
2 replies
10 likes
PlanPremiumCountryIrelandDeviceTCL 20 Pro 5G / Nothing 1 My Question or IssueWhen I open the app, it asks me to log in. I enter the correct login details and I just get the green swirl for a few minutes and get the "something went wrong" message. Thi...
Plan Premium Country Ireland Device TCL 20 Pro 5G / Nothing 1 My Question or Issue When I open the app, it asks me to log in. I enter the correct login details and I just get the green...
Community Legend
501 Views
1 replies
1 likes
PlanPremiumCountryUKDeviceGoogle Pixel 7 ProOperating SystemAndroid 13 My Question or IssueSo I've noticed if I have Bluetooth headphones connected and get in my car, the car Bluetooth takes over, as expected. However, if I get out of the car, the ph...
Plan Premium Country UK Device Google Pixel 7 Pro Operating System Android 13 My Question or Issue So I've noticed if I have Bluetooth headphones connected and get in my car, the car...
Visitor
4071 Views
4 replies
0 likes
Hello,I like to listen to audiobooks. Recently, all tracks stop after about a minute. Sometimes the next one follows, but often something is played. These "random hits" do not come from the files I listen to. What is the reason for this and how can I...
Hello, I like to listen to audiobooks. Recently, all tracks stop after about a minute. Sometimes the next one follows, but often something is played. These "random hits" do not come from the files I...
Spotify Legend
347 Views
1 replies
0 likes
There's one problem that a lot of people have been dealing with for years, and Spotify is completely ignoring it. Only very incompetent and incredibly stupid answers come from Spotify.... Brief recap of the problem: I get in my car, turn on the radio...
There's one problem that a lot of people have been dealing with for years, and Spotify is completely ignoring it. Only very incompetent and incredibly stupid answers come from Spotify.... Brief recap...
333 Views
0 replies
0 likes
I enjoy listening to music during my nine hours shift but whenever I scroll even one tile I was down with your new ui. It crashes within a minute of leaving the app or turning off the phone. I'm on a Motorola one 5g UW
I enjoy listening to music during my nine hours shift but whenever I scroll even one tile I was down with your new ui. It crashes within a minute of leaving the app or turning off the phone. I'm...
Spotify Legend
359 Views
1 replies
0 likes
