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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114402 Views

26 replies

4 likes

  • 114402 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

229977 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 229977 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

588964 Views

79 replies

3 likes

  • 588964 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484164 Views

580 replies

42 likes

Account
Free
  • 484164 Views
  • 580 replies
  • 42 likes

[Samsung TV app] Not all songs from playlist is showing, since 2023-04-11 app update

PlanPremiumCountryFinlandDeviceSamsung TV (Q9FNAT)Operating SystemTizen My Question or IssueI can't see the latest songs added to my playlists on my TV anymore. I have not counted the exact number of songs that are visible, but from a playlist with a...

Newbie

Plan Premium Country Finland Device Samsung TV (Q9FNAT) Operating System Tizen   My Question or Issue I can't see the latest songs added to my playlists on my TV anymore. I have not co...

454 Views

0 replies

0 likes

  • 454 Views
  • 0 replies
  • 0 likes

Superuser Contribution Stop Spotify from streaming over mobile data!

PlanPremium CountryCanadaDeviceLG-g4Operating SystemAndroid 6.0 My Question or IssueYou can be listening at home using wifi data, get up and go outside for a walk, and Spotify seamlessly switches to mobile data without a hiccup. Quite amazing. But al...

Music Fan

  Plan Premium   Country Canada Device LG-g4 Operating System Android 6.0   My Question or Issue You can be listening at home using wifi data, get up and go outside for a w...

Bortsimpson

Visitor

7909 Views

9 replies

8 likes

  • 7909 Views
  • 9 replies
  • 8 likes

Solved!!Superuser Contribution Bring back actual shuffle - android

Not sure if this problem is specific to android. But for past 1-2 months, shuffle has been broken. Probably since introduction of smart shuffle. And i am certain that it is regular shuffle im having issues with. It will play the same genre, same 3 or...

Casual Listener

Not sure if this problem is specific to android. But for past 1-2 months, shuffle has been broken. Probably since introduction of smart shuffle. And i am certain that it is regular shuffle im having ...

AlejaR

Moderator

2085 Views

1 replies

1 likes

  • 2085 Views
  • 1 replies
  • 1 likes

Superuser Contribution Songs won't play automatically

PlanPremiumCountryUSA Device(Samsung Galaxy s21)Operating System(Android) When i tap a song it has me click play instead of playing automatically. How do I fix this?

Casual Listener

Plan Premium Country USA   Device (Samsung Galaxy s21) Operating System (Android)   When i tap a song it has me click play instead of playing automatically. How do I fix this? &n...

AlejaR

Moderator

607 Views

3 replies

0 likes

  • 607 Views
  • 3 replies
  • 0 likes

Superuser Contribution Dowloand

Não consigo baixar musicas em outros dispositivos, pois fala que já atingi o total de dowloand em outros dispositivos, mas ja excluí tudo nos outros.

Newbie

Não consigo baixar musicas em outros dispositivos, pois fala que já atingi o total de dowloand em outros dispositivos, mas ja excluí tudo nos outros.

OscarDC

Moderator

537 Views

1 replies

0 likes

  • 537 Views
  • 1 replies
  • 0 likes

Superuser Contribution KEF LSX wifi speakers no more detected

None of the below information is required. PlanPremium Spotify 8.5.1.734CountryFranceDeviceSamsung A8Operating SystemAndroid 8.0.0 My Question or Issuehi allI have a KEF LSX wifi speakers that worked like a charm with Spotify ... Till last Spotify up...

Newbie

None of the below information is required.  Plan Premium Spotify 8.5.1.734 Country France Device Samsung A8 Operating System Android 8.0.0   My Question or Issue hi all I have a...

Yordan

Moderator

17136 Views

11 replies

7 likes

Connect wifi kef
  • 17136 Views
  • 11 replies
  • 7 likes

Why couldn't I play songs without the internet? I'm paying premium.

My Spotify seems to be not working when I turn off my internet. All my songs are downloaded and I am paying premium plan. I couldn't even pick any song or click on the next song when wifi is not there.

Regular

My Spotify seems to be not working when I turn off my internet. All my songs are downloaded and I am paying premium plan. I couldn't even pick any song or click on the next song when wifi is not ther...

amblizbo

Regular

1712 Views

7 replies

0 likes

  • 1712 Views
  • 7 replies
  • 0 likes

Superuser Contribution Playlist Shuffle Button changed / not working

PlanPremiumCountryGermanyDeviceSamsung Galaxy S21 FEOperating SystemAndroid 12 My Question or IssueThe shuffle button in playlists has changed. Now theres the button to turn of shuffle next to the original shuffle button. The original one can now als...

Newbie

Plan Premium Country Germany Device Samsung Galaxy S21 FE Operating System Android 12   My Question or Issue The shuffle button in playlists has changed. Now theres the button to turn ...

BarleyBug

Visitor

5468 Views

11 replies

6 likes

  • 5468 Views
  • 11 replies
  • 6 likes

Music Stops playing after 2 songs

PlanFamily planCountry USADevicePC Desktop streaming through Amazon Echo DotOperating SystemWindows 10 Pro My Question or Issue Music stops playing, either downloaded or streaming, after 2 songs. The music time function at the bottom properly display...

Newbie

  Plan Family plan Country  USA Device PC Desktop streaming through Amazon Echo Dot Operating System Windows 10 Pro   My Question or Issue  Music stops playing, either ...

joeg851

Visitor

1021 Views

2 replies

4 likes

  • 1021 Views
  • 2 replies
  • 4 likes

Superuser Contribution Probleme mit Wiedergabe bei aktiver Internetverbindung

Hallo, wenn ich die mobilen Daten oder WLAN eingeschaltet habe, sind die Wiedergabe, Datenschutz und Audioqualität nicht verfügbar. Wenn ich Internet ausschalte, geht dies komischerweise. Den Offline Modus habe ich aber deaktiviert. App bereits neu i...

Visitor

Hallo, wenn ich die mobilen Daten oder WLAN eingeschaltet habe, sind die Wiedergabe, Datenschutz und Audioqualität nicht verfügbar. Wenn ich Internet ausschalte, geht dies komischerweise. Den Offline...

AlejaR

Moderator

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recuperar cuenta vinculada a numero sin tener acceso al numero

Tengo mi cuenta premium vinculada a un numero de telefono que me fue robado y no pude recuperar el numero de telefono ya no tengo acceso a mi cuenta pero me la siguen cobrando

Visitor

Tengo mi cuenta premium vinculada a un numero de telefono que me fue robado y no pude recuperar el numero de telefono ya no tengo acceso a mi cuenta pero me la siguen cobrando

Dian

Spotify Legend

1408 Views

1 replies

0 likes

  • 1408 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify App Crashing After Ads.

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy A53 My Question or IsIssueWhen I listen to a spotify original podcast with video, two ads play, and when the second one finishes the app crashes. When I start the app again, it starts to load the ma...

Casual Listener

Plan Premium Country United States Device Samsung Galaxy A53   My Question or IsIssue When I listen to a spotify original podcast with video, two ads play, and when the second one finish...

Eni

Moderator

1974 Views

5 replies

0 likes

  • 1974 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Android App crashes forever after Ad, needs clear data/new login.

App Version8.8.22.510PlanFreeOperating SystemAndroid 11NetworkAny My Question or IssueThe App enters a crash loop forever after a video ad, needs clear data/login again 1. App attempts to show a random video Ad2. App enters a crash loop forever. Rest...

Regular

App Version 8.8.22.510 Plan Free Operating System Android 11 Network Any     My Question or Issue The App enters a crash loop forever after a video ad, needs clear data/login aga...

avidmusiclistener

Regular

1952 Views

4 replies

0 likes

  • 1952 Views
  • 4 replies
  • 0 likes

Superuser Contribution how to stop autoplay on android auto

PlanpremiumCountryusDevicegalaxy 10 My Question or Issueautoplay in my car using android auto is annoying

Newbie

Plan premium Country us Device galaxy 10     My Question or Issue autoplay in my car using android auto is annoying  

amirle

Visitor

1044 Views

2 replies

0 likes

  • 1044 Views
  • 2 replies
  • 0 likes

Superuser Contribution Kid Ink albums won't play

This is the only artist I have had this issue with, but I can't play Money and the Power by Kid ink. I actually can't play songs from most Kid Ink albums from between 2023 and 2012. If I click on the song, nothing happens. I can browse right to any o...

Casual Listener

This is the only artist I have had this issue with, but I can't play Money and the Power by Kid ink. I actually can't play songs from most Kid Ink albums from between 2023 and 2012. If I click on t...

Joan

Moderator

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes