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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
using version 8.7.62.268 on a Sony Xperia X running Android 8. the newly-added 'music' filter, upon tapping on it, shows an unknown account that doesn't belong to me. my music library still links to my own account. see attached screenshots.
using version 8.7.62.268 on a Sony Xperia X running Android 8. the newly-added 'music' filter, upon tapping on it, shows an unknown account that doesn't belong to me. my music library stil...
Roadie
939 Views
7 replies
0 likes
The Spotify Android app crashes on startup. This happens on both Android 11 and Android 12. The app is freshly installed and previously worked perfectly fine on this phone before. 08-26 15:30:20.101 19809 19809 E AndroidRuntime: FATAL EXCEPTION: main...
The Spotify Android app crashes on startup. This happens on both Android 11 and Android 12. The app is freshly installed and previously worked perfectly fine on this phone before. 08-26 15:3...
Moderator
1498 Views
1 replies
0 likes
BUG REPORT - When listening to spotify on a device other than my phone, and I connect my bluetooth headphones to my phone (to answer a call, mainly), music transfers to my phone / headphones opposed to maintaining play on the ancillary device. This b...
BUG REPORT - When listening to spotify on a device other than my phone, and I connect my bluetooth headphones to my phone (to answer a call, mainly), music transfers to my phone / headphones opposed ...
Moderator
253 Views
1 replies
0 likes
i took free trial of premium for 3 month today and after logging in to my account .. when i changed my storage setting my device went on a rampage and i am not able to use any feature of Spotify premium.. help pleas
i took free trial of premium for 3 month today and after logging in to my account .. when i changed my storage setting my device went on a rampage and i am not able to use any feature of Spotify prem...
Moderator
289 Views
1 replies
0 likes
PlanFreeCountryIndiaDeviceSamsung galaxy A10 (early 2019)Operating SystemAndroid 11Spotify version 8.7.58.459 My Question or IssueI Can't use Spotify at all anymore. My library is completely empty and none of the playlists show tracks (even Spotify p...
Plan Free Country India Device Samsung galaxy A10 (early 2019) Operating System Android 11 Spotify version 8.7.58.459 My Question or Issue I Can't use Spotify at al...
Spotify Legend
2929 Views
1 replies
0 likes
I live in a rural area and regularly have no reception while travelling, so I have Spotify caching all liked songs, I even pre-cache before long trips, but as soon as I lose mobile reception the music stops. I don't understand the point of caching mu...
I live in a rural area and regularly have no reception while travelling, so I have Spotify caching all liked songs, I even pre-cache before long trips, but as soon as I lose mobile reception the musi...
Not applicable
694 Views
2 replies
0 likes
PlanFreeCountryPakistan Device pc Operating Systemwindows My Question or Issuethe shuffle button not working well while using windows, whenever i put my playlist on shuffle it stops working, please help me get rid of this issue, i have got a website ...
Plan Free Country Pakistan Device pc Operating System windows My Question or Issue the shuffle button not working well while using windows, whenever i put my playli...
Spotify Legend
462 Views
1 replies
0 likes
Premium family account set up, invite and log in details set up no issue.Android phone Motorola e20.Search for an artist, click on the song or album and nothing happens. No play bar appears. Repeat on accessing Spotify on a browser and the songs play...
Premium family account set up, invite and log in details set up no issue. Android phone Motorola e20. Search for an artist, click on the song or album and nothing happens. No play bar appears. ...
Moderator
366 Views
1 replies
0 likes
Hallo I would like to disabile the automatic reproduction of music when I plug the earphone in the smartphone Jack. I have a premium subscription, android 12 and a Motorola g30.I would appreciate any help.Best regards
Hallo I would like to disabile the automatic reproduction of music when I plug the earphone in the smartphone Jack. I have a premium subscription, android 12 and a Motorola g30. I wou...
Moderator
381 Views
3 replies
0 likes
PlanPremiumCountryUSADeviceSamsung S10+, Samsung Tab A LiteOperating SystemAndroid Version 12 for S10+Android V. 11 for Tab A Lite My Question or IssueUp until the last couple of updates, songs I liked would display a heart by them within a playlist ...
Plan Premium Country USA Device Samsung S10+, Samsung Tab A Lite Operating System Android Version 12 for S10+ Android V. 11 for Tab A Lite My Question or Issue Up until the last cou...
Newbie
5690 Views
16 replies
1 likes
PlanPremiumCountryBrazilDeviceTCL S6500 40inch Operating SystemAndroid TV 9.0 The UI of the app is bugged, with the playbar appering above the name of the song. example in the attached image. This bug is already in the app for a lot of time, at least...
Plan Premium Country Brazil Device TCL S6500 40inch Operating System Android TV 9.0 The UI of the app is bugged, with the playbar appering above the name of the song. example in...
Spotify Legend
922 Views
5 replies
0 likes
Currently, when a media session is active, the Spotify icon is replaced with a white square.If the session is inactive (close Spotify completely via app switcher) then the icon will reappear.It also has a much larger and snazzier play button that sho...
Currently, when a media session is active, the Spotify icon is replaced with a white square. If the session is inactive (close Spotify completely via app switcher) then the icon will reappear. ...
Moderator
600 Views
1 replies
0 likes
PlanFamily Premium CountryCanadDeviceSamsung A10eOperating SystemAndroid 11 Good morning,I went on my Spotify app this morning, so I could download my music and none of my playlists are showing up. I have checked on the Web Player, and on a Samsung S...
Plan Family Premium Country Canad Device Samsung A10e Operating System Android 11 Good morning, I went on my Spotify app this morning, so I could download my music and none of ...
Moderator
263 Views
1 replies
0 likes
All my downloads disappear when I restart my phone
All my downloads disappear when I restart my phone
Moderator
358 Views
1 replies
0 likes
HI I listen to some podcasts but after a while I can't start a new episode. the old ones that I've been listening, I can start again but no new episode.
HI I listen to some podcasts but after a while I can't start a new episode. the old ones that I've been listening, I can start again but no new episode.
Moderator
312 Views
1 replies
0 likes
It looks like every time I try to use the Artist or Song Radio feature, it's no longer infinite. I always get the same limited results, mostly with well-known songs, so it's nearly impossible to actually discover something new, or find similar music....
It looks like every time I try to use the Artist or Song Radio feature, it's no longer infinite. I always get the same limited results, mostly with well-known songs, so it's nearly impossible to actu...
Moderator
5422 Views
1 replies
0 likes
PlanFree/PremiumCountryUnited StatesDevicePixel 6 Pro and Pixel 5Operating SystemAndroid 12 My Question or IssueSo, I have tried clean installing Spotify, clearing the cache and this does not help. I have tested this with an iPhone 11 and it works ju...
Plan Free/Premium Country United States Device Pixel 6 Pro and Pixel 5 Operating System Android 12 My Question or Issue So, I have tried clean installing Spotify, clearing the cache ...
Moderator
970 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceGoogle Pixel 5Operating SystemAndroid 13My Question or IssueThe Spotify team should really update the app to support Android 13's new media controls. You can see in the screenshots to see the difference between Spotify and Y...
Plan Premium Country US Device Google Pixel 5 Operating System Android 13 My Question or Issue The Spotify team should really update the app to support Android 13's new media controls. You c...
Regular
6308 Views
5 replies
10 likes
My Spotify app do not play songs after I loose cell coverage, and gets it back again. Any reason why ?
My Spotify app do not play songs after I loose cell coverage, and gets it back again. Any reason why ?
Moderator
278 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceSamsung Galaxy Tab S7+Operating SystemAndroid 12 My Question or IssueWhen viewing a video podcast in the app on my tablet, I cannot put it in full screen mode while in landscape orientation. Horizontally, the video only...
Plan Premium Country Germany Device Samsung Galaxy Tab S7+ Operating System Android 12 My Question or Issue When viewing a video podcast in the app on my tablet, I cannot put it in f...
Casual Listener
8362 Views
41 replies
1 likes
