Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
121530 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
244728 Views
156 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
606270 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
503120 Views
581 replies
42 likes
There's a promotion currently running by Spotify to get a Google home miniAnd that's being shoved in your face as an in-app popup when you open the mobile app even when you're premium, and there is no option to disable that. Spotify this is not okay,...
There's a promotion currently running by Spotify to get a Google home mini And that's being shoved in your face as an in-app popup when you open the mobile app even when you're premium, and there is...
Newbie
956 Views
2 replies
5 likes
PlanPremiumCountryUSDeviceSamsung Galaxy S22Operating SystemOne UI version 5.1Android Version 13 Google play system update March 1, 2023My Question or IssueWhy I can't download Spotify to my Samsung
Plan Premium Country US Device Samsung Galaxy S22 Operating System One UI version 5.1 Android Version 13 Google play system update March 1, 2023 My Question or Issue Why I can't down...
Moderator
1082 Views
1 replies
0 likes
PlanPremiumCountry Device Operating SystemAndroid 13 My Question or IssueIf you're reading this, could you please:- Enable offline mode- Move storage to SD card- Reboot phone- Reply to this post with: - Logged off after reboot? Yes/No - Android Versi...
Plan Premium Country Device Operating System Android 13 My Question or Issue If you're reading this, could you please: - Enable offline mode - Move storage to SD card...
Music Fan
1600 Views
2 replies
1 likes
Hi,Since I received the Android 13 upgrade on my Nokia G20 Spotify is randomly stopping while playing a track. When I unlock the phone and press the play button the track starts playing from the beginning.How do I fix this?
Hi, Since I received the Android 13 upgrade on my Nokia G20 Spotify is randomly stopping while playing a track. When I unlock the phone and press the play button the track starts playing from the be...
Moderator
1038 Views
1 replies
0 likes
PlanPremiumCountryPakistanDeviceInfinix Note 7 and Desktop PCOperating SystemAndroid 10 and on desktop Win 10 My Question or IssueSo i have noticed that lots of features of Spotify App (Including the New UI, Karaoke, Discovery feed, Hey Spotify, Spot...
Plan Premium Country Pakistan Device Infinix Note 7 and Desktop PC Operating System Android 10 and on desktop Win 10 My Question or Issue So i have noticed that lots of features of S...
1412 Views
0 replies
0 likes
On desktop, I can choose to sort the songs in my playlists by date added, title, artist, custom sorting, etc. which is very convenient! (cf. image) However, the sorting I have chosen for my playlists on desktop is not reflected on mobile. I would lik...
On desktop, I can choose to sort the songs in my playlists by date added, title, artist, custom sorting, etc. which is very convenient! (cf. image) However, the sorting I have chosen f...
Roadie
802 Views
2 replies
0 likes
PlanPremiumCountryGreeceDeviceHonor 20 LiteOperating SystemAndroid Pie My Question or IssueI used to have an Offline Mode shortcut in my notifications panel,which vanished a few hours ago. The app was last updated late May so I don't know what to do?...
Plan Premium Country Greece Device Honor 20 Lite Operating System Android Pie My Question or Issue I used to have an Offline Mode shortcut in my notifications panel,which vanished a ...
Visitor
6139 Views
9 replies
10 likes
We should have all the sound presets like bass booster and whatnot, just like the desktop version. On mobile it's frustrating because you can only use the default equalizer.
We should have all the sound presets like bass booster and whatnot, just like the desktop version. On mobile it's frustrating because you can only use the default equalizer.
349 Views
0 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThis album cover doesn't load in Android Auto. Works fine in the app, but Android Auto screen...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue This al...
Casual Listener
821 Views
2 replies
1 likes
Podcasts haven't been available for last few days in app. Can't search them or see any saved shows or episodes. PlanPremiumCountryUnited StatesDevicePixel 3AOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Podcasts haven't been available for last few days in app. Can't search them or see any saved shows or episodes. Plan Premium Country United States Device Pixel 3A Operating Syst...
Spotify Legend
5568 Views
24 replies
0 likes
PlanPremiumCountryCanadaDeviceSamsung Galaxy A50Operating SystemAndroid Version 11 My Question or IssueI put some local files from my PC (Windows 10 OS) into a playlist to play on my phone, but some songs (and somehow specifically the ones I want to ...
Plan Premium Country Canada Device Samsung Galaxy A50 Operating System Android Version 11 My Question or Issue I put some local files from my PC (Windows 10 OS) into a playlist to pl...
Moderator
847 Views
1 replies
0 likes
Use to be able to sort songs in the apps previously, I just upgraded from S20 to S23+ and are no longer allowed to sort songs on my "liked songs" folder. When you have over 300 liked songs and are trying to find certain songs with having to scroll th...
Use to be able to sort songs in the apps previously, I just upgraded from S20 to S23+ and are no longer allowed to sort songs on my "liked songs" folder. When you have over 300 liked songs and are tr...
Spotify Legend
423 Views
1 replies
0 likes
PlanPremium FamilyCountryMexicoDeviceMotorola One Fusion +Operating SystemAndroid 11 My Question or IssueToday as I was playing music on my app and was choosing to hear music on another device which is Alexa, the status shows as 'connecting..' for a ...
Plan Premium Family Country Mexico Device Motorola One Fusion + Operating System Android 11 My Question or Issue Today as I was playing music on my app and was choosing to he...
Community Legend
394 Views
1 replies
1 likes
When i use Spotify on my cellphone ( Samsun Galaxy S5 ) its change the wallpaper on them for every song i listen on this application.Now i buy a new phone ( Samsung Galaxy S7 Edge ) and this option is not working anymore. Anyone Can Help me ?
When i use Spotify on my cellphone ( Samsun Galaxy S5 ) its change the wallpaper on them for every song i listen on this application. Now i buy a new phone ( Samsung Galaxy S7 Edge ) and this option...
Music Fan
4167 Views
6 replies
0 likes
Plan: PremiumDevice: Samsung Galaxy S22When I do a search for a song within on of my playlists, it filters the list to only show the results. I want a way that once I have found the song in my list, I can see where in my list that song falls (like so...
Plan: Premium Device: Samsung Galaxy S22 When I do a search for a song within on of my playlists, it filters the list to only show the results. I want a way that once I have found the song in my li...
Roadie
808 Views
2 replies
1 likes
I was always able to before, but since the last update, I can no longer use my finger on the very right of the spotify playlist to fast scroll to the bottom. I have to keep scrolling and scrolling down, over 3,000 songs, to get to the bottom Help ple...
I was always able to before, but since the last update, I can no longer use my finger on the very right of the spotify playlist to fast scroll to the bottom. I have to keep scrolling and scr...
Newbie
2888 Views
6 replies
3 likes
in the playlist : liked titles, there is only harddcore and metal and for some unknown reason there are songs like french rap and/or hip-hop that play instead of my liked songs, like why ??? i'm a free user, is it to make me buy the subscription or w...
in the playlist : liked titles, there is only harddcore and metal and for some unknown reason there are songs like french rap and/or hip-hop that play instead of my liked songs, like why ??? i'm a fr...
Moderator
357 Views
1 replies
0 likes
I may listen to several songs while in my car or at home. Later or the next day, I start up Spotify again and it plays the songs that I just listened to in reverse order. For example. If I listen to songs A, B, C and listening to songs D when I turn ...
I may listen to several songs while in my car or at home. Later or the next day, I start up Spotify again and it plays the songs that I just listened to in reverse order. For example. If I listen to ...
Moderator
531 Views
1 replies
0 likes
PlanPremiumCountryPortugal Device(Huawei P10 Lite)Operating System(Android My Question or IssueHello. In my mobile equalizer option is not available. Is there anyway to equalize the sound? Is too flat, like phone stock music player.
Plan Premium Country Portugal Device (Huawei P10 Lite) Operating System (Android 😎 My Question or Issue Hello. In my mobile equalizer option is not available. Is there anywa...
Visitor
1883 Views
2 replies
0 likes
Tenho um plano Premium e não estou conseguindo baixar playlists para poder ouvir offline quando eu estiver na rua.
Tenho um plano Premium e não estou conseguindo baixar playlists para poder ouvir offline quando eu estiver na rua.
Moderator
1066 Views
1 replies
0 likes
