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Get help for your Android mobile or tablet
Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...
PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...
PlanFreeCountryNepalDeviceRedmi note 8 and redmi note 7 proOperating SystemAndroid 10 My Question or IssueI'm an artist and I have been distributing my music with distrokid for years now. It was always fine but my new single has its sound altered, ki...
PlanPremiumCountryItalyDeviceSamsung Galaxy S9+Operating SystemAndroid 9 w/ One UI 1.0 My Question or IssueFor a few days now, Spotify keeps randomly stopping music in various different ways:1. Spotify playing in background > Lock device > Spotify st...
PlanPremiumCountryGermanyDeviceDoogee S-60Operating SystemAndroid 7.0 My Question or IssueThis problem occurred after reseting my phone.In the Screenshots you can see my problem. I can login and open my favorited Playlists from the Home Screen but no...
PlanPremiumCountryUSADeviceGoogle Pixel 3aOperating SystemAndroid 9.0 Pie My Question or IssueFor the past several months I have noticed an increase in excessive music streaming stuttering no matter if I am connected to WiFi or driving around using d...
PlanSpotify premium duoCountryIsrael DeviceOneplus 6Operating SystemOxygen 10.3.09My Question or IssueSpotify home screen UI was changed in the late days and I see now only one item in each category. for example: under the title 'Made for [MY_NAME]' ...
individualPremiumCanada Devicegalaxy s21 feOperating System8.6.26.897 My Question or Issuethis is a weird issue to explain, 1-5 different song art and titles get stuck in now playing, it will still play different songs but now playing will not displa...
PlanPremiumCountrySouth AfricaDeviceGalaxy Watch, Galaxy S10Operating SystemTizen 5.5.01, Android 11 My Question or IssueAfter using the spotify app in offline mode on my Galaxy Watch, the wake up gesture, heart rate monitor, sleep monitor etc. stop ...
PlanFamilyCountryUKDeviceSamsung Galaxy S5, Samsung Galaxy S7 Edge, Samsung Galaxy S10+, OnePlus 6TOperating SystemAndroid (latest vesion of each phone OS and firmware) My Question or IssueHow does one connect ndroid Spotify to the Mini? We can play ...
PlanPremiumCountry DeviceGoogle Pixel 4a5g (the computer I use is a Thinkpad running Windows 10)Operating SystemAndroid version 11. My Question or IssueIf I use my computer to listen to Spotify, I can continue whatever song/playlist/queue I was liste...
DeviceOnePlus 7 ProOperating SystemAndroid 11 My Question or Issue:The navbar background color in Spotify for Android is always black (see screenshot). However, the background of the navbar should match the color of the toolbar above it. This is how ...
Ever since I've started using Android Auto my phone has been reporting two separate now playing notifications. If I click play on the second notification it plays whatever song is on the first. It's like it's a glitched notification. Whenever I cle...
PlanPremiumCountryBelgiumDeviceSamsung Galaxy A8 (2018)Operating SystemAndroidMy Question or IssueI have seen many topics about this issue but non of the "solutions" help. I have a list with some local fills and most of them play on my computer and o...
PlanFreeCountryUSDeviceGalaxy S10 My Question or IssueI understand that I'm using the free version of the app and as such I'm going to have to listen to ads but there are way too many. If I'm lucky I can listen to 2 songs before another set of ads be...
PlanFamilyCountryGermanyDeviceSamsung J6 I opened Spotify this morning and tried to play music but nothing would play. I could see the songs but nothing happened when I clicked on them. It also wouldn't load albums or playlists. I have been having pr...
I have been such a fan of Spotify and Premium member since 2017. I tell everyone how much I love it and recommend it all the time. But I'm about ready to cancel. The latest update is the suckiest suck that ever sucked. It is not user friendly at all ...
PlanPremiumCountryTurkeyDeviceRedmi 7AOperating SystemAndroid 10 My issue: Equalizer's effect is randomly disappearing either when the track is changed, or rewinded-skipped. The behaviour is entirely random, that equalizer is in action , although som...
PlanPremiumCountryUSDeviceMotorola G6Operating SystemAndroid My Question or IssueI have noticed that on desktops and iOS devices that there is a category for Local Files under the settings menu, however, on android devices, there is no category. Spot...
I use Spotify Premium, things were going good till March 2020, post that it is not working on Mobile Data, works great with Wifi though. I have tried almost all the possible solution, installing the app again, deleting app data and cache, giving all ...
PlanPremiumCountryU.S.DeviceSamsung Galaxy S8Operating SystemAndroid My Question or IssueI've had this app for a long time and have had no trouble with it until the newest update. I've tried uninstalling, updating everything, cleaning the cache of th...
Nutze die app seit Jahren problemlos, bis vor kurzem ständig die Meldung kam, ich wäre nicht mit dem Internet verbunden, obwohl das nicht der Fall war. Habe versucht das Handy neu zu starten, das Cache gelöscht und schließlich die app de- und wieder ...