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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

193685 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 193685 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

534847 Views

78 replies

3 likes

  • 534847 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

437928 Views

565 replies

37 likes

Account
Free
  • 437928 Views
  • 565 replies
  • 37 likes

Superuser Contribution Xiaomi Redmi 5 : auto reboot smartphone when Spotify if lauched

Plan : PremiumCountry : France DeviceXiaomi Redmi 5Operating SystemAndroid 8.1.0 My Question or IssueEvery time I start the Spotify app, the smartphone reboots. There are some 300Mo of free storage on the phone. Not to many apps installed. There is a...

Visitor

Plan : Premium Country : France   Device Xiaomi Redmi 5 Operating System Android 8.1.0   My Question or Issue Every time I start the Spotify app, the smartphone reboots. ...

Alex

Spotify Legend

504 Views

1 replies

0 likes

  • 504 Views
  • 1 replies
  • 0 likes

Superuser Contribution Equalizer randomly stops working requiring device restart

PlanPremiumCountryUSADevicePixel 2 XLOperating SystemAndroid Pie My Question or IssueI enjoy being able to tweak the sound, but the EQ issues are very frustating. When skipping songs via previous/next or choosing new songs, the music is substantially...

Casual Listener

Plan Premium Country USA Device Pixel 2 XL Operating System Android Pie   My Question or Issue I enjoy being able to tweak the sound, but the EQ issues are very frustating. When skippi...

ColinMoore

Regular

2269 Views

5 replies

4 likes

eq
Equalizer
  • 2269 Views
  • 5 replies
  • 4 likes

Superuser Contribution How do I tell Spotify to NOT shuffle by default when playing albums?

On my android phone, Spotify automatically turns on shuffle mode when I play first song from the list in an album. How do I tell the app to always play the correct track order, unless I actively push the shuffle mode sign below?

Regular

On my android phone, Spotify automatically turns on shuffle mode when I play first song from the list in an album. How do I tell the app to always play the correct track order, unless I actively push...

OscarDC

Moderator

1904 Views

18 replies

0 likes

  • 1904 Views
  • 18 replies
  • 0 likes

Superuser Contribution dj crashing

i press dj and it crashes my app cant listen to one song help plspls

Newbie

i press dj and it crashes my app cant listen to one song help plspls 👍

OscarDC

Moderator

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artist and auto liked songs from artists I don't follow

Could someone tell me why an artist I've removed from my library keeps appearing on my home screen? Like, when I delete this artist, there's some time when they don't show up on my screen, but they eventually come back even if I've blocked them.

Visitor

Could someone tell me why an artist I've removed from my library keeps appearing on my home screen? Like, when I delete this artist, there's some time when they don't show up on my screen, but they e...

AlejaR

Moderator

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Bug - Interface gibberish

https://dailymix-images.scdn.co/v2/img/ab6761610000e5eb597a4257d0022e2ac837fa7d/2/zh/default Bug reappears when the locale is Chinese. Devices: PC Androd IOS MacOS WEB

Casual Listener

https://dailymix-images.scdn.co/v2/img/ab6761610000e5eb597a4257d0022e2ac837fa7d/2/zh/default    Bug reappears when the locale is Chinese.     Devices: PC Androd IOS MacOS WEB

MihailY

Moderator

602 Views

3 replies

0 likes

  • 602 Views
  • 3 replies
  • 0 likes

Superuser Contribution Songs wont play.

Some reson when i go to my liked songs on my android, and i click any song i am unable to play any song (this started about a week ago). .

Casual Listener

Some reson when i go to my liked songs on my android, and i click any song i am unable to play any song (this started about a week ago). .

Joan

Moderator

301 Views

1 replies

0 likes

  • 301 Views
  • 1 replies
  • 0 likes

Superuser Contribution I do not have access to some premium features on my android.

I am part of a spotify family plan, but I don't have access to some features like crossfade, quality of music playback and download or equalizer, this only happens on my android, not on my desktop app. I already reinstalled the app. I don't seem to h...

Visitor

I am part of a spotify family plan, but I don't have access to some features like crossfade, quality of music playback and download or equalizer, this only happens on my android, not on my desktop ap...

Vasil

Moderator

1664 Views

1 replies

0 likes

  • 1664 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Volume Level setting not changing in landscape orientation

PlanPremiumCountryGermanyDeviceSamsung Galaxy S22Operating SystemAndroid 13 OneUI 5.1 My Question or IssueWhen using Spotify App on Android device in landscape orientation, it is not possible to change the volume level setting. The dropdown opens and...

Casual Listener

Plan Premium Country Germany Device Samsung Galaxy S22 Operating System Android 13 OneUI 5.1   My Question or Issue When using Spotify App on Android device in landscape orientation, i...

MihailY

Moderator

1256 Views

5 replies

0 likes

  • 1256 Views
  • 5 replies
  • 0 likes

Superuser Contribution can't log in it says something went wrong

I bought a new phone and installed spotify. When I try to log in it says "something went wrong" try again. It was working at my old phone. I tried to uninstall and reinstall, clear data, rebooting, use mobile data or wi-fi, give all the permissions, ...

Casual Listener

I bought a new phone and installed spotify. When I try to log in it says "something went wrong" try again. It was working at my old phone. I tried to uninstall and reinstall, clear data, rebooting, u...

TheFaruk

Casual Listener

1027 Views

5 replies

1 likes

  • 1027 Views
  • 5 replies
  • 1 likes

Superuser Contribution Music pauses on my speaker when I receive a notification from my laptop

PlanPremiumCountry DeviceRealmeOperating SystemAndroid and Windows 10 My Question or IssueI have a speaker to which 2 devices are connected. One is Android phone and the other is my laptop. When I play music from my Android phone on my speaker and I ...

Casual Listener

Plan Premium Country   Device Realme Operating System Android and Windows 10   My Question or Issue I have a speaker to which 2 devices are connected. One is Android phone and the...

johncramer02

Visitor

10491 Views

2 replies

1 likes

  • 10491 Views
  • 2 replies
  • 1 likes

Superuser Contribution My spotify is stuck at the premium offers page

Hey, I don't want to purchase a premium account but my app has been stuck on the premium offers page for months and I cannot access to any other features of the app. I've already tried deleting my cache, login in and out plus deleting the app and re ...

Visitor

Hey, I don't want to purchase a premium account but my app has been stuck on the premium offers page for months and I cannot access to any other features of the app. I've already tried deleting my ca...

AlejaR

Moderator

1661 Views

1 replies

0 likes

  • 1661 Views
  • 1 replies
  • 0 likes

Superuser Contribution Queue not showing

Yo someone,I just wanna say up till today once I tap into a song I the the app show me recommended songs in the queue,ones that songs played.But now the radio started playing and locked the queue button, which stops me to to see whic tracks are comei...

Visitor

Yo someone,I just wanna say up till today once I tap into a song I the the app show me recommended songs in the queue,ones that songs played. But now the radio started playing and locked the queue b...

Joan

Moderator

774 Views

1 replies

0 likes

  • 774 Views
  • 1 replies
  • 0 likes

Superuser Contribution Kan inte hämta appen

När jag klickar på hämta app i Spotify hämtas de inte den bara stannar

Visitor

När jag klickar på hämta app i Spotify hämtas de inte den bara stannar

Alex

Spotify Legend

304 Views

1 replies

0 likes

  • 304 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cuando estoy en una sesión grupal las canciones se retroceden unos segunos

Al estar en una sesión grupal con un familiar las canciones siempre tienen un retroceso de unos segundos repitiendo una parte, o se adelantan saltandose unos segundos, solo le pasa a las personas que se unen a la sesión, no al que la creo

Visitor

Al estar en una sesión grupal con un familiar las canciones siempre tienen un retroceso de unos segundos repitiendo una parte, o se adelantan saltandose unos segundos, solo le pasa a las personas que...

Alex

Spotify Legend

587 Views

1 replies

0 likes

  • 587 Views
  • 1 replies
  • 0 likes

Superuser Contribution App crashing after playing something for 1 second

My Spotify app on Android crashes after playing anything for a second or so. Reinstalling the app helps but only once, after I close and open the app again the issue comes back. Restarting my device also helps but only once, the problem comes back ag...

Casual Listener

My Spotify app on Android crashes after playing anything for a second or so. Reinstalling the app helps but only once, after I close and open the app again the issue comes back. Restarting my device ...

Lyubka

Moderator

465 Views

2 replies

0 likes

  • 465 Views
  • 2 replies
  • 0 likes