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Spotify Connect works for Web Player but not in Android/IPhone or Windows App
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Hello,
for quite some time I have this issue and I am at a loss.
I have a premium family account and several devices at home where we listen to Spotify regularly.
I have some Alexa Echo devices as well as some Sonos speakers. When playing from the Sonos App or telling Alexa to play something from Spotify this works with no issues. However, I cannot connect a device via the Android/IPhone/Windows app. The devices appear in the list, however when clicking on them it is flashing "connecting..." but the connection never establishes.
When I chose one of those devices from the web player it works with no issues from the same clients. They are all in the same wifi. I reinstalled the apps and reconnected the spotify service on the Alexa/Sonos devices.
Do you have any idea how I can solve this issue? Might it be a network issue? Can you point me to a possible solution?
Thank you!
Plan
Premium
Country
Germany
Device
OnePlus8 Pro/ IPhone11/several PCs
Operating System
iOS 16.4.1, Android 13, Windows 10/11
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