Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Re: Can't add local files to a playlist on my iphone

Solved!

Re: Can't add local files to a playlist on my iphone

I can´t add one specific mp3 local file in my android phone to any playlist.  The three dots button only shows a menu with one only option to check the music as favorite. 

 

My phone is a Motorola Edge 30. Spotify app is at version 8.8.36.522

 

What can do make this work?

Reply

Accepted Solutions
Marked as solution

Hey @amdaquino,

 

Thanks for posting in the Community and welcome.

 

We hope you don't mind us moving your post out of the iOS board, as it fits better here in this Android board.

 

That being said, we'd suggest reinstalling the app on the affected device to see if you notice any difference. By doing that, the app can be up-to-date, and you can make sure the cache is not leading to this inconvenience. You can see the steps for a clean reinstall here.

 

If the above doesn't do the trick, we'd like to gather some additional info. Just to confirm, is the local file you're referring to grayed out? Can you play the local file but not add it to a playlist?


Lastly, would you mind sending us a screenshot of the menu you kindly mentioned? That way, we can better visualize what's happening on your side.

 

Keep us in the loop!

AlejaRModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.

View solution in original post

1 Reply
Marked as solution

Hey @amdaquino,

 

Thanks for posting in the Community and welcome.

 

We hope you don't mind us moving your post out of the iOS board, as it fits better here in this Android board.

 

That being said, we'd suggest reinstalling the app on the affected device to see if you notice any difference. By doing that, the app can be up-to-date, and you can make sure the cache is not leading to this inconvenience. You can see the steps for a clean reinstall here.

 

If the above doesn't do the trick, we'd like to gather some additional info. Just to confirm, is the local file you're referring to grayed out? Can you play the local file but not add it to a playlist?


Lastly, would you mind sending us a screenshot of the menu you kindly mentioned? That way, we can better visualize what's happening on your side.

 

Keep us in the loop!

AlejaRModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.

Suggested posts