App is not loading with android 12

[Truluv]

I have uninstalled, reinstalled the app. Cleared my cache and restarted my phone. Spotify takes forever to load of it does it all. This has been going on for weeks. When it does play, at takes forever to pause and then or it takes a long time to load a new selection.

[Joan]

HI @Truluv 

Thanks for reaching out. Could you please provide us the following:

• Do any of your other devices have such issues or only this one?
• The exact makes, models and OS/Firmware versions of all your affected devices
• The exact Spotify Versions you use.
• When did this start happening? Has the Android 12 App always behaved like this for you?
• A video of the behaviour

With this information, we’d be happy to investigate.

Keep us posted.