Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
110342 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Visitor
222230 Views
141 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
578851 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
476865 Views
577 replies
40 likes
The video podcast (https://open.spotify.com/episode/5wyGBLcaywjkh9itrbZi7o?si=6JofCA71Tkiw5D9n0u_DwA&utm_source=whatsapp) is not shown neither on my app neither on my desktop app on my laptop
The video podcast (https://open.spotify.com/episode/5wyGBLcaywjkh9itrbZi7o?si=6JofCA71Tkiw5D9n0u_DwA&utm_source=whatsapp) is not shown neither on my app neither on my desktop app on my laptop
Moderator
713 Views
3 replies
0 likes
Me han cobrado doble, el soporte es una porquería, quiero cancelar y hoy voy a profeco
Me han cobrado doble, el soporte es una porquería, quiero cancelar y hoy voy a profeco
Roadie
481 Views
1 replies
0 likes
Using Android. V 8.8.6.472The find in playlist is not an option available.
Using Android. V 8.8.6.472 The find in playlist is not an option available.
Moderator
613 Views
2 replies
0 likes
Cuando estoy escuchando mi biblioteca, o sea sin wifi se cortan algunas canciones entre los 5 y los 10", cómo consecuencia borre toda la biblioteca y la volví a descargar y aún así sigo teniendo el problema, nunca cambie nada de la configuración como...
Cuando estoy escuchando mi biblioteca, o sea sin wifi se cortan algunas canciones entre los 5 y los 10", cómo consecuencia borre toda la biblioteca y la volví a descargar y aún así sigo teniendo el p...
Spotify Legend
385 Views
1 replies
0 likes
Everytime I click on Edamame by bbno$ and Rich Brian it stops all music and will not play the song. I've tried reinstalling and logging out and back in. My app is up to date as far as I can tell. Please help.
Everytime I click on Edamame by bbno$ and Rich Brian it stops all music and will not play the song. I've tried reinstalling and logging out and back in. My app is up to date as far as I can tell. Ple...
Moderator
1263 Views
5 replies
0 likes
PlanPremium, for almost 10 years nowCountryUSADeviceAsus Chromebook/desktop thingOperating SystemGoogle Chrome OS, Version 76.0.3809.136 (Official Build) (64-bit)So for the last 4 months I haven't been able to listen to Spotify at work and it's defia...
Plan Premium, for almost 10 years now Country USA Device Asus Chromebook/desktop thing Operating System Google Chrome OS, Version 76.0.3809.136 (Official Build) (64-bit) So for the la...
Visitor
4553 Views
21 replies
2 likes
I am a paying customer (duo plan) and i still get annoying push notifications and in-app popups promoting events (sanremo) and artists that i don't listen to. I have turned off all notifications and this still happens. How do I turn it off?Here are s...
I am a paying customer (duo plan) and i still get annoying push notifications and in-app popups promoting events (sanremo) and artists that i don't listen to. I have turned off all notifications and ...
Casual Listener
638 Views
3 replies
0 likes
Hello, new to Spotify. Is there an option for the app to auto download new podcast episodes, as well as auto removing played episodes ?
Hello, new to Spotify. Is there an option for the app to auto download new podcast episodes, as well as auto removing played episodes ?
Music Fan
57149 Views
53 replies
123 likes
PlanPremiumCountryNicaraguaDeviceSamsung Galaxy A50Operating SystemAndroid 10 My Question or Issue:when sharing in Messenger, there was always a little thumbnail of the song that allowed you to play a preview of the song but since like 3 days ago, it...
Plan Premium Country Nicaragua Device Samsung Galaxy A50 Operating System Android 10 My Question or Issue: when sharing in Messenger, there was always a little thumbnail of t...
Casual Listener
3949 Views
11 replies
3 likes
Avant j'étais capable maintenant non.
Avant j'étais capable maintenant non.
Roadie
385 Views
1 replies
0 likes
Doesn't recognise my log in details
Doesn't recognise my log in details
Community Legend
368 Views
1 replies
1 likes
PlanPremiumCountryPakistanDeviceOne plus 6Operating System Android Oreo My Question or IssueJoe rogan podcast keeps saying it's empty
Plan Premium Country Pakistan Device One plus 6 Operating System Android Oreo My Question or Issue Joe rogan podcast keeps saying it's empty
Visitor
2056 Views
7 replies
0 likes
Toda vez que tento acessar o spotify pelo app no celular el da erro
Toda vez que tento acessar o spotify pelo app no celular el da erro
Spotify Star
348 Views
1 replies
0 likes
Anytime I want to listen to my playlist the music will randomly stop and then skip loads of songs
Anytime I want to listen to my playlist the music will randomly stop and then skip loads of songs
Spotify Legend
335 Views
1 replies
0 likes
Every second song plays twice or four times in a row when i shuffle in liked playlist.i.e. song 1, song 2, song2, song 3, song 3, song3, song3, song 4. If you delete one of the repeats the song just gets removed from shuffle. Ive closed the app, redo...
Every second song plays twice or four times in a row when i shuffle in liked playlist. i.e. song 1, song 2, song2, song 3, song 3, song3, song3, song 4. If you delete one of the repeats the song j...
Roadie
1445 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceLG HarmonyOperating SystemAndroid My Question or IssueNot sure when exactly this started happening, but I noticed it last night and didn't have this issue a few days ago. If I try to play an album, no matter what track I cli...
Plan Premium Country US Device LG Harmony Operating System Android My Question or Issue Not sure when exactly this started happening, but I noticed it last night and didn't have this...
Roadie
579 Views
2 replies
0 likes
PlanPremiumCountryCzech Republic (Central Europe; not Russia)Device(Sony KDL-50W756C)Operating System(Android 7.0, didn't work on 6.0 either)Spotify for TV version1.29; 1.24; 1.21 My Question or IssueHello,To be honest I realize I create a duplicity ...
Plan Premium Country Czech Republic (Central Europe; not Russia) Device (Sony KDL-50W756C) Operating System (Android 7.0, didn't work on 6.0 either) Spotify for TV version 1.29; 1.24; 1.21 ...
Moderator
994 Views
2 replies
0 likes
PlanPremiumCountryIndiaDeviceOnePlus Nord CE 2Operating SystemAndroid 12 My Question or IssueI'm seeing this issue where, once I pause/stop listening to anything on the app and clear the notification from the notification drawer, it keeps coming back...
Plan Premium Country India Device OnePlus Nord CE 2 Operating System Android 12 My Question or Issue I'm seeing this issue where, once I pause/stop listening to anything on the app a...
Moderator
979 Views
1 replies
0 likes
I used as of 2 days ago be able to click on the song title from within the listening pull up window in the app and it would bring me to the album of that song. So if I am listening to song radio of song A and i am currently listening to song B and i ...
I used as of 2 days ago be able to click on the song title from within the listening pull up window in the app and it would bring me to the album of that song. So if I am listening to song radio of s...
Moderator
596 Views
1 replies
1 likes
Ya mandé mensaje correo y no me hacen caso ya son dos tarjetas que compró y me pasa lo mismo
Ya mandé mensaje correo y no me hacen caso ya son dos tarjetas que compró y me pasa lo mismo
Moderator
589 Views
1 replies
0 likes
