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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

374650 Views

541 replies

34 likes

Account
Free
  • 374650 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7485 Views

0 replies

7 likes

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  • 7 likes

Superuser Contribution Why I still see that I haven't paid????

I already made my payment, but still on the screen of my cell phone it appears that "my student account is paused" but in the app of my matebook it appears that it is not... what happened?

Newbie

I already made my payment, but still on the screen of my cell phone it appears that "my student account is paused" but in the app of my matebook it appears that it is not... what happened?

Yordan

Moderator

270 Views

1 replies

0 likes

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Superuser Contribution Explicit song

I can't play any songs with the letter E next to them anymore even though I have the allows explicit music option ON in the settings

Visitor

I can't play any songs with the letter E next to them anymore even though I have the allows explicit music option ON in the settings

Lyubka

Moderator

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files being erroneously flagged as unplayable

Android latest versionpremium This has been a bad issue for maybe a year now and its getting to the point where I wont be able to keep using spotify.Local files on the device are seemingly randomly flagged as unplayable and then skipped if they come ...

Casual Listener

Android latest version premium   This has been a bad issue for maybe a year now and its getting to the point where I wont be able to keep using spotify. Local files on the device are seeming...

Yordan

Moderator

478 Views

1 replies

0 likes

local files
  • 478 Views
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Solved!!Superuser Contribution "Hey Spotify" feature not working on Android

Hello. I updated my Spotify and activated the "Hey Spotify" feature but nothing happens when I say "Hey Spotify..." with the app open AND after updating it. Normal voice search works and mic permission is on. I tried deactivating and then reactivatin...

Casual Listener

Hello. I updated my Spotify and activated the "Hey Spotify" feature but nothing happens when I say "Hey Spotify..." with the app open AND after updating it. Normal voice search works and mic permissi...

Stix2620

Casual Listener

27757 Views

46 replies

6 likes

  • 27757 Views
  • 46 replies
  • 6 likes

Superuser Contribution Unable to view queue on Android

Plan - Premium IndividualCountry - UK Device - Pixel 7 / iPhone XR / Macbook Pro 2019Operating System - Android 13 / iOS 16.1.2 / macOS Monterey 12.6.1 My Question or IssueOften when I finish listening to a playlist, a new playlist will start automat...

Casual Listener

Plan - Premium Individual Country - UK   Device - Pixel 7 / iPhone XR / Macbook Pro 2019 Operating System - Android 13 / iOS 16.1.2 / macOS Monterey 12.6.1    My Question or...

uchechie

Casual Listener

750 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Superuser Contribution pourquoi mob spotify bug ?

lorsque que je lance l'appli tout se passe bien puis je passe les musics et celles si restent figé, les paroles ne s'affichent pas et je ne peux pas mettre pause

Visitor

lorsque que je lance l'appli tout se passe bien puis je passe les musics et celles si restent figé, les paroles ne s'affichent pas et je ne peux pas mettre pause

OscarDC

Moderator

346 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Cant see filter button in liked songs

PlanPremiumCountryNetherlands DevicePoco X4 Pro 5G Operating SystemAndroid My Question or IssueI cant seem to getting the filter options to show in the liked song parts

Casual Listener

Plan Premium Country Netherlands   Device Poco X4 Pro 5G   Operating System Android   My Question or Issue I cant seem to getting the filter options to show in the liked so...

bowlingboy

Casual Listener

505 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Can't Scroll Genre Filter in Liked Playlist

Hello all,Season's greetings!I've had this issue for a couple months but never really worried about it. Basically, the title says it all; I can't get to the rest of the genres, inly the first four or five.I've tried restarting but it seems to be an a...

Regular

Hello all, Season's greetings! I've had this issue for a couple months but never really worried about it. Basically, the title says it all; I can't get to the rest of the genres, inly the first f...

Joan

Moderator

728 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Plays one song and then stops but says playlist is still going

I've noticed that every time I open the app and I stopped in the middle of a playlist, and hit play, it will play one song(or rest of the song) and then stop. It still shows the sound bars next to the playlist indicating its still going but it doesnt...

Visitor

I've noticed that every time I open the app and I stopped in the middle of a playlist, and hit play, it will play one song(or rest of the song) and then stop. It still shows the sound bars next to th...

Alex

Spotify Legend

290 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Cómo dar de baja una cuenta que no es mía pero estoy pagando con mi tarjeta

Presté mi cuenta de banco para que pagara Spotify premium, pero ya no tengo contacto con la persona y me sigue haciendo cargos a la tarjeta

Visitor

Presté mi cuenta de banco para que pagara Spotify premium, pero ya no tengo contacto con la persona y me sigue haciendo cargos a la tarjeta

Alex

Spotify Legend

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

Superuser Contribution My 215h long playlist is causing problems.

PlanPremiumCountryFinlandDevice(Xiaomi mi 9t and Windows Desktop computer)Operating System(Android 10, Windows 10) My Question or IssueMy 215 hours long playlist makes my android app act weird like when i pause the track for a long time it will play ...

Newbie

Plan Premium Country Finland Device (Xiaomi mi 9t and Windows Desktop computer) Operating System (Android 10, Windows 10)   My Question or Issue My 215 hours long playlist makes my and...

Lyubka

Moderator

250 Views

1 replies

0 likes

  • 250 Views
  • 1 replies
  • 0 likes

Superuser Contribution Play Bar missing on android

PlanPremiumCountrySouth Africa DeviceOppo A53sOperating SystemAndroid 12 My Question or IssueMy Play bar disappears on my app regularly the only way I can get it back is by opening the desktop app changing device to desktop app and then back to the p...

Casual Listener

Plan Premium Country South Africa   Device Oppo A53s Operating System Android 12   My Question or Issue My Play bar disappears on my app regularly the only way I can get it back ...

thisappispissingmeof

Casual Listener

3298 Views

8 replies

1 likes

  • 3298 Views
  • 8 replies
  • 1 likes

Superuser Contribution Crossfade activates even when playing sequential tracks in an album

PlanPremium FamilyCountryUnited StatesDeviceSamsung Galaxy Note20 UltraOperating SystemAndroid 13App Version8.7.90.544 My Question or IssueWhen I play an album sequentially (shuffle is off) with crossfade activated, the crossfade activates regardless...

Casual Listener

Plan Premium Family Country United States Device Samsung Galaxy Note20 Ultra Operating System Android 13 App Version 8.7.90.544   My Question or Issue When I play an album sequential...

Bigg_Bill7

Regular

2713 Views

10 replies

4 likes

Android 13
bug
Crossfade
iOS
ipados
playback
Samsung
sequential tracks
  • 2713 Views
  • 10 replies
  • 4 likes

Superuser Contribution there's something wrong with my playlist

Throughout this post, I have the playlist on repeat overall. So basically what happened was that I would play a song that would be in the middle of the playlist, would go to other apps for a while. By the time I go back to spotify to continue playing...

Newbie

Throughout this post, I have the playlist on repeat overall.  So basically what happened was that I would play a song that would be in the middle of the playlist, would go to other apps for a wh...

Vasil

Moderator

352 Views

1 replies

0 likes

Bug Playlist
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Superuser Contribution "Song isn't available on your device" I'm using Redmi note 11 pro.

I want to play all I ask by Bruno Mars. However it says the song isn't available on my device. I tried to find different album but still the same issue.

Visitor

I want to play all I ask by Bruno Mars. However it says the song isn't available on my device. I tried to find different album but still the same issue.

Joan

Moderator

274 Views

1 replies

0 likes

  • 274 Views
  • 1 replies
  • 0 likes

Superuser Contribution One specific episode of a podcast won't play.

I can't get the current episode of the podcast I'm on to play. It will play on literally every other device but not on my phone. My phone will play literally everything else. Any other episodes, any music but not this one episode. I've uninstalled an...

Visitor

I can't get the current episode of the podcast I'm on to play. It will play on literally every other device but not on my phone. My phone will play literally everything else. Any other episodes, any ...

Dian

Spotify Legend

314 Views

1 replies

0 likes

  • 314 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why won't app recognize my speaker as a device?

My Bluetooth speaker has always worked just fine but now Spotify won't recognize it as a connectable device even though it shows up connected to my phones bluetooth

Visitor

My Bluetooth speaker has always worked just fine but now Spotify won't recognize it as a connectable device even though it shows up connected to my phones bluetooth

Dian

Spotify Legend

309 Views

1 replies

0 likes

  • 309 Views
  • 1 replies
  • 0 likes