Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

4363 Views

0 replies

6 likes

  • 4363 Views
  • 0 replies
  • 6 likes

Superuser Contribution Changing animation speed on Android devices

Hey there folks, Here are a few variations of Android ROM-specific steps to change some settings of your Android device to enable a smooth Wrapped experience. If you know the steps for other Android devices and/or versions that are not included here,...

Spotify Legend

Hey there folks,   Here are a few variations of Android ROM-specific steps to change some settings of your Android device to enable a smooth Wrapped experience. If you know the steps for...

phil-brown

Regular

7536 Views

4 replies

2 likes

  • 7536 Views
  • 4 replies
  • 2 likes

Superuser Contribution Clear Queue

I did a search, and Spotify claims this has been implemented, but it doesn’t show up. There needs to be a way to clear the entire play queue. Tried a clean install, and still doesn’t show up. Come on Spotify, if its implemented, roll it out to everyo...

Newbie

I did a search, and Spotify claims this has been implemented, but it doesn’t show up. There needs to be a way to clear the entire play queue. Tried a clean install, and still doesn’t show up.  C...

DCinCali14

Casual Listener

804 Views

2 replies

0 likes

  • 804 Views
  • 2 replies
  • 0 likes

Superuser Contribution Weird Spotify App behavior that I wish could be improved (collection)

PlanPremium (but doesn't matter)CountryGermany (but doesn't matter) DeviceOnePlus 3 (but probably doesn't matter)Operating SystemAndroid 7.1.1 (but probably doesn't matter) My Question or IssueI few things relly annoy me in the App, so I collect them...

Gig Goer

Plan Premium (but doesn't matter) Country Germany (but doesn't matter)   Device OnePlus 3 (but probably doesn't matter) Operating System Android 7.1.1 (but probably doesn't mat...

Alex

Spotify Legend

929 Views

1 replies

0 likes

  • 929 Views
  • 1 replies
  • 0 likes

Superuser Contribution Alarm only plays for 9 seconds

PlanPremiumCountrySwedenDeviceGoogle Pixel 7 ProOperating SystemAndroid 13 My Question or IssueMy morning alarm is linked to my Spotify playlist, however, it only plays for 9 seconds and then stops. The screens shows that it is ringing and I can swip...

Regular

Plan Premium Country Sweden Device Google Pixel 7 Pro Operating System Android 13   My Question or Issue My morning alarm is linked to my Spotify playlist, however, it only plays for 9...

Dian

Spotify Legend

517 Views

2 replies

0 likes

  • 517 Views
  • 2 replies
  • 0 likes

Superuser Contribution Device not compatible

I am trying to install the spotify app after a reset but I get the "device not compatible error". I tried playing music using the web browser (chrome, updated) but I am being constantly redirected to the playstore where I get the error message.Does t...

Visitor

I am trying to install the spotify app after a reset but I get the "device not compatible error". I tried playing music using the web browser (chrome, updated) but I am being constantly redirected to...

AlejaR

Moderator

517 Views

1 replies

0 likes

  • 517 Views
  • 1 replies
  • 0 likes

Missing Tracks on Albums

PlanPremiumCountryUSDeviceLG V60ThinQOperating SystemAndroid Oreo My Question or IssueSome tracks on the explicit version of "The College Dropout" by Kanye West are unavailable on my phone and web player, but show up on my friends iPhones. The edited...

Regular

Plan Premium Country US Device LG V60ThinQ Operating System Android Oreo   My Question or Issue Some tracks on the explicit version of "The College Dropout" by Kanye West are unavailab...

Loxer

Community Legend

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Superuser Contribution Is it possible to change default speaker on android app

Hi All, I use the spotify android app on my samsung phone to control my music. No problems listening to music on my living room speakers once I first manually choose them in the app but if I use a voice command to change a song ,the app reverts to pl...

Casual Listener

Hi All,   I use the spotify android app on my samsung phone to control my music.  No problems listening to music on my living room speakers once I first manually choose them in the app bu...

Alex

Spotify Legend

1653 Views

3 replies

0 likes

  • 1653 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Android TV app] "Liked" Playlist is missing among recent music on Home screen

This is specific to Android TV app (com.spotify.tv.android v.1.70.3) and I've tested it with various user accounts. When you open the app, on the homescreen you expect to see your most recently played playlists. However, despite "Liked Songs" being t...

Regular

This is specific to Android TV app (com.spotify.tv.android v.1.70.3) and I've tested it with various user accounts.   When you open the app, on the homescreen you expect to see your most recen...

Dian

Spotify Legend

780 Views

3 replies

0 likes

Android TV
HomeScreen
Recently Played
  • 780 Views
  • 3 replies
  • 0 likes

Lokal songs greyed out

So I've recently found out that you can add local data to your Spotify. I use the app on my phone so I added all the songs I had downloaded to my Spotify. I was very happy that by liking them I can add them to my liked songs playlist and also add tho...

Newbie

So I've recently found out that you can add local data to your Spotify. I use the app on my phone so I added all the songs I had downloaded to my Spotify. I was very happy that by liking them I can a...

242 Views

0 replies

0 likes

  • 242 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Make the add feature only add songs based on the playlist

Hi,I just tried out the "add songs" feature and unfortunately it doesn't seem to work as intended.I do listen to mostly electronic "pop" music but while working i listen to jazz in the background. Unfortunately, when adding to the "my songs" playlist...

Regular

Hi, I just tried out the "add songs" feature and unfortunately it doesn't seem to work as intended. I do listen to mostly electronic "pop" music but while working i listen to jazz in the background...

Alex

Spotify Legend

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I add widget to lock screen?

I used to see a spotify widget on my lock screen but it's not there anymore and I can't figure out how to get it back. I have a Samsung.

Visitor

I used to see a spotify widget on my lock screen but it's not there anymore and I can't figure out how to get it back. I have a Samsung.

Eni

Moderator

10381 Views

5 replies

0 likes

  • 10381 Views
  • 5 replies
  • 0 likes

Superuser Contribution music quality having it downloaded

PlanPremiumDeviceXiaomi redmi note 8 pro Operating SystemAndroid 11 I have a doubt that if I download music with premium, the quality of the music with an internet connection will be the same quality as when I download the songs? plz helppp 沈

Newbie

Plan Premium Device Xiaomi redmi note 8 pro  Operating System Android 11   I have a doubt that if I download music with premium, the quality of the music with an internet connection ...

Alex

Spotify Legend

536 Views

1 replies

0 likes

  • 536 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify has royally F***** up the layout where has the all songs list gone?

PlanPremiumOperating SystemAndroidMy Question or IssueWhat happened to the old library layout with the tabs for songs/artists/albums? I have a massive collection of saved songs and thanks to someone screwing with a perfectly good app I can now no lon...

Newbie

  Plan Premium Operating System Android My Question or Issue What happened to the old library layout with the tabs for songs/artists/albums? I have a massive collection of saved songs and ...

saenz

Newbie

948 Views

5 replies

11 likes

  • 948 Views
  • 5 replies
  • 11 likes

Superuser Contribution Spotify App doesn't work after signing out everywhere

CountryItalyDeviceSamsung Galaxy A51Operating SystemAndroid 11 My Question or IssueHello everyone, I've been facing an issue for a few days: I had noticed my account was somehow compromised because someone was using it to listen to an artist in parti...

Newbie

Country Italy Device Samsung Galaxy A51 Operating System Android 11   My Question or Issue Hello everyone, I've been facing an issue for a few days: I had noticed my account was somehow ...

Eni

Moderator

217 Views

1 replies

0 likes

  • 217 Views
  • 1 replies
  • 0 likes

Superuser Contribution Scrolling doesn't work properly in playlists

PlanPremium (but doesn't matter)CountryGermany (but doesn't matter) DeviceOnePlus 3Operating SystemAndroid 7.1.1 My Question or IssueIn the Spotify Android App, when I use the scroll bar in playlists at the very right, the scroll bar and my finger to...

Gig Goer

Plan Premium (but doesn't matter) Country Germany (but doesn't matter)   Device OnePlus 3 Operating System Android 7.1.1   My Question or Issue In the Spotify Android App, when I...

Alex

Spotify Legend

1178 Views

1 replies

0 likes

  • 1178 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant listen to 1 particular podcast on android.

Hello I'm living in Ireland and am a premium member. My device is an android A41. My Question or IssueI am trying to listen to a podcast (the global news podcast) on my phone but it won't play. I can listen to music and other podcasts on my android I...

Newbie

Hello I'm living in Ireland and am a premium member. My device is an android A41.   My Question or Issue I am trying to listen to a podcast (the global news podcast) on my phone but it won't ...

Dian

Spotify Legend

338 Views

1 replies

0 likes

  • 338 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error when removing song that appears multiple time in play queue.

I use the play queue a lot, and I've noticed some problems in the new "Up next" version. If the same song appears several times in the queue, and I check one of them and select "remove", then all occurrences disappear.

Casual Listener

I use the play queue a lot, and I've noticed some problems in the new "Up next" version. If the same song appears several times in the queue, and I check one of them and select "remove", then all occ...

Dian

Spotify Legend

467 Views

2 replies

1 likes

Android
queue
  • 467 Views
  • 2 replies
  • 1 likes

Superuser Contribution My account doesn't have some features

PlanFreeCountryIndiaDeviceAll devices Operating SystemAndroid My Question or IssueMy account doesn't have some features that I used to have like queue, previous track and skipping a song to the middleThis is only to my accountI tried in other devices...

Newbie

  Plan Free Country India Device All devices  Operating System Android    My Question or Issue My account doesn't have some features that I used to have like queue, pre...

Eni

Moderator

312 Views

1 replies

0 likes

  • 312 Views
  • 1 replies
  • 0 likes

Superuser Contribution Have Pixel Pro 7, Android 13 album art now showing up up on car bluetooth connection.

I have a Pixel Pro 7. Since getting this phone, my Spotify album art no longer shows up in my Hyundai Santa Fe 2021. I never had a problem until I got this new phone. Previously I had a Samsung S21+ and everything worked great. Is this an OS issue? I...

Newbie

I have a Pixel Pro 7. Since getting this phone, my Spotify album art no longer shows up in my Hyundai Santa Fe 2021. I never had a problem until I got this new phone. Previously I had a Samsung S21+ ...

Eni

Moderator

830 Views

1 replies

0 likes

  • 830 Views
  • 1 replies
  • 0 likes

Transparent background on spotify?

Hello folks! I wonder if your spotify developer can make so the users can choose if they want background or transperent background on the spotify widget!  Thanks in advance!

Casual Listener

Hello folks!   I wonder if your spotify developer can make so the users can choose if they want background or transperent background on the spotify widget!     Thanks ...

JustNaeem

Regular

8942 Views

4 replies

5 likes

  • 8942 Views
  • 4 replies
  • 5 likes