Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
194442 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
535603 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
439069 Views
565 replies
37 likes
PremiumFree/PremiumUSADesktop and Samsung Galaxy Note20 Ultra 5G(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Windows 10 and Android 13(iOS 10, Android Oreo, Windows 10,etc.)This morning, Jan. 15, 2023, when I went to listen to my personal playl...
Premium Free/Premium USA Desktop and Samsung Galaxy Note20 Ultra 5G (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Windows 10 and Android 13 (iOS 10, Android Oreo, Windows 10,etc.) T...
Casual Listener
670 Views
2 replies
1 likes
PlanPremiumCountryNetherlands DeviceOnePlus 5TOperating SystemAndroid 10 My Question or IssueAfter the most recent update, you can no longer seem to scan a code to join someone's group session. You can also no longer choose if you want to play on the...
Plan Premium Country Netherlands Device OnePlus 5T Operating System Android 10 My Question or Issue After the most recent update, you can no longer seem to scan a code to joi...
Visitor
10621 Views
17 replies
9 likes
android phone
android phone
Moderator
394 Views
1 replies
0 likes
PlanPremiumCountryUSDevice(Samsung Galaxy A13 5G)Operating System(Android Version 12) My Question or IssueI have the app on my phone. It will log me off about once or twice a week. If I want to login again I have to go to my app settings for Spotify ...
Plan Premium Country US Device (Samsung Galaxy A13 5G) Operating System (Android Version 12) My Question or Issue I have the app on my phone. It will log me off about once or twice a...
Moderator
343 Views
1 replies
0 likes
PlanPremiumCountry DeviceXiaomi MI9T My Question or IssueEverything works fine but I always get an error when trying to enter the section 'Top Podcasts'
Plan Premium Country Device Xiaomi MI9T My Question or Issue Everything works fine but I always get an error when trying to enter the section 'Top Podcasts'
Newbie
3992 Views
26 replies
0 likes
I have tried Force Stopping the Spotify app, end even that doesn't stop it. Any time I turn the volume up in my car while Bluetooth is connected (say for a call or to listen to a different app), Spotify starts playing! The only way I can stop it from...
I have tried Force Stopping the Spotify app, end even that doesn't stop it. Any time I turn the volume up in my car while Bluetooth is connected (say for a call or to listen to a different app), Spot...
Moderator
730 Views
2 replies
0 likes
chciałam posłuchać muzyki pewnego artysty ale za każdym razem kiedy klikam na jego playliste wyskakuje "ten utwór jest niedostępny" chciaż kiedyś wcześniej już go słuchałam. nie wiem co mam zrobić a bardzo go lubię. pomocy
chciałam posłuchać muzyki pewnego artysty ale za każdym razem kiedy klikam na jego playliste wyskakuje "ten utwór jest niedostępny" chciaż kiedyś wcześniej już go słuchałam. nie wiem co mam zrobić a ...
Moderator
579 Views
1 replies
0 likes
Like a lot of people I put some music on when I go to sleep, and I use a sleep timer to shut it off after an hour. I always use this via Spotify Connect on some Bose Soundtouch speakers, which I've had for about five years. Within the past week or so...
Like a lot of people I put some music on when I go to sleep, and I use a sleep timer to shut it off after an hour. I always use this via Spotify Connect on some Bose Soundtouch speakers, which I've h...
Casual Listener
2304 Views
3 replies
2 likes
Since today almost ALL songs are playing in Lyrics mode = no singing or very silent, cannot find button to switch off the function, nothing in the FAQ, nothing in Help
Since today almost ALL songs are playing in Lyrics mode = no singing or very silent, cannot find button to switch off the function, nothing in the FAQ, nothing in Help
Moderator
347 Views
1 replies
0 likes
Tenho o plano prêmio duo mas não consigo adicionar ninguem
Tenho o plano prêmio duo mas não consigo adicionar ninguem
Spotify Star
379 Views
1 replies
0 likes
Ich werde noch wahnsinnig, es nervt einfach nur noch! Wie schalte ich die autoplay Funktion aus ? Jedes mal nach dem telefonieren beginnt automatisch die Wiedergabe ohne das ich es will oder vorher Musik gehört habe. Ähnlich ist es mit sprachnachrich...
Ich werde noch wahnsinnig, es nervt einfach nur noch! Wie schalte ich die autoplay Funktion aus ? Jedes mal nach dem telefonieren beginnt automatisch die Wiedergabe ohne das ich es will oder vorher M...
Moderator
639 Views
1 replies
0 likes
I want to download podcast episodes from Campus2Canton. I was able to yesterday. Now when I click the download arrow, I get an exclamation point and nothing happens.
I want to download podcast episodes from Campus2Canton. I was able to yesterday. Now when I click the download arrow, I get an exclamation point and nothing happens.
Moderator
362 Views
1 replies
0 likes
PlanPremiumCountryAustraliaDeviceGoogle Pixel XL 2016Operating SystemAndroid Pie My Question or IssueI find that the quick scroll bar is a little too close to the three-dots menu buttons in playlist and album view. Often I try to open the menu for a ...
Plan Premium Country Australia Device Google Pixel XL 2016 Operating System Android Pie My Question or Issue I find that the quick scroll bar is a little too close to the three-dots ...
Gig Goer
1765 Views
3 replies
1 likes
Son discos como back in black y otros conocidos. No muestra ma discográfia completa del artista.
Son discos como back in black y otros conocidos. No muestra ma discográfia completa del artista.
Casual Listener
5414 Views
18 replies
5 likes
One day I was clearing playlist Then I found that mentioned song cannot playable.
One day I was clearing playlist Then I found that mentioned song cannot playable.
Moderator
518 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceMoto G5Operating SystemAndroid 8.1.0 My Question or IssueWhen I click on 'Connect to a device' from a song that I'm listening to, the new(ish) 'Start a group session' option appears in the middle of the screen, meaning I hav...
Plan Premium Country UK Device Moto G5 Operating System Android 8.1.0 My Question or Issue When I click on 'Connect to a device' from a song that I'm listening to, the new(ish) 'Star...
Casual Listener
3047 Views
4 replies
1 likes
Spotify deducted payment from both of them, so I emptied one, but my subscription is cancelled. Why?
Spotify deducted payment from both of them, so I emptied one, but my subscription is cancelled. Why?
Moderator
370 Views
1 replies
0 likes
Whenever I take a break from playing music and try to continue again my app won't continue at the exact point in the spesific song that I paused. It changes to the start of the next song instead. I've checked a different phone (same model as mine) an...
Whenever I take a break from playing music and try to continue again my app won't continue at the exact point in the spesific song that I paused. It changes to the start of the next song instead. I'v...
Moderator
357 Views
1 replies
0 likes
when i tried to move my finger from left to the right to add songs to the queue spotfiy adding but skipping current song
when i tried to move my finger from left to the right to add songs to the queue spotfiy adding but skipping current song
Moderator
424 Views
1 replies
0 likes
A capa automática das playlist (aquela formada pelas primeiras quatro músicas) fica em baixa resolução e borrada! Já a capa que escolhemos colocar manualmente está normal.
A capa automática das playlist (aquela formada pelas primeiras quatro músicas) fica em baixa resolução e borrada! Já a capa que escolhemos colocar manualmente está normal.
Moderator
643 Views
1 replies
0 likes
