Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Hi,I have my account logged in in two phones, my Motorola and my Samsung. Whenever I play music on my Motorola phone, it shows up on my Samsung too (I can see what my other phone is listening too, play, pause, change...) How do I stop them from doing...
Hi, I have my account logged in in two phones, my Motorola and my Samsung. Whenever I play music on my Motorola phone, it shows up on my Samsung too (I can see what my other phone is listening too...
Community Legend
490 Views
1 replies
1 likes
Crossfade is not on, please help.
Crossfade is not on, please help.
Spotify Legend
587 Views
1 replies
0 likes
PlanPremiumCountryBelarusDeviceHTC U12+Operating System(Android Pie/9) My Question or IssueI can't get acces to "Your library" list on my android phone. It says "something gone wrong" with "try again" button rigt below, wich is not responding. Also c...
Plan Premium Country Belarus Device HTC U12+ Operating System (Android Pie/9) My Question or Issue I can't get acces to "Your library" list on my android phone. It says "something go...
Community Legend
301 Views
1 replies
1 likes
So I have the realme 7 Pro phone and Redmi Buds 3 Lite earbuds, whenever I try listening to something it shows that the song is playing but I can't hear anything, I can hear like 1-2 seconds of the song when I pause it but when I resume I still can't...
So I have the realme 7 Pro phone and Redmi Buds 3 Lite earbuds, whenever I try listening to something it shows that the song is playing but I can't hear anything, I can hear like 1-2 seconds of the s...
Moderator
1853 Views
3 replies
2 likes
I gave 4 playlist thet I listened to 2 times and now I can't delete them, no matter how much I try. This is just wrong
I gave 4 playlist thet I listened to 2 times and now I can't delete them, no matter how much I try. This is just wrong
Casual Listener
2401 Views
4 replies
1 likes
This happened several times wissen the last few weeks. A random track added to the queue appears f.i. 15 times in row.
This happened several times wissen the last few weeks. A random track added to the queue appears f.i. 15 times in row.
Newbie
1830 Views
7 replies
1 likes
to listen with blotube i put offline and now i cant open it in cel
to listen with blotube i put offline and now i cant open it in cel
Moderator
189 Views
1 replies
0 likes
I'm trying to download some episodes of the Mythology podcast to listen to while flying for a trip, but the Download button in the app never actually initiates a download of the episode. It only says it's added to My Episodes, and then I can't access...
I'm trying to download some episodes of the Mythology podcast to listen to while flying for a trip, but the Download button in the app never actually initiates a download of the episode. It only says...
Spotify Legend
496 Views
2 replies
0 likes
I'm paying for premium but its playing commercials. I changed phones recently. I've been a member for a couple years. I cant find my account
I'm paying for premium but its playing commercials. I changed phones recently. I've been a member for a couple years. I cant find my account
Moderator
337 Views
3 replies
0 likes
My friends can see my public playlist in my profile even though its already public and added on my profile
My friends can see my public playlist in my profile even though its already public and added on my profile
Spotify Legend
352 Views
1 replies
0 likes
When I go to song radio on pc (Windows 10) and phone (Realme 6 pro, android 10), on phone I can see that song that plays on pc are not in the song radio on mobile. This leads to problem that if you choose on pc to play song on mobile and choose song ...
When I go to song radio on pc (Windows 10) and phone (Realme 6 pro, android 10), on phone I can see that song that plays on pc are not in the song radio on mobile. This leads to problem that if you c...
253 Views
0 replies
0 likes
Everyday for the past 2 weeks I have had these issues on Spotify android:My music will stop for a few seconds, then resume. This will continue to happen every 30-45 seconds. The bar at the bottom that displays the song currently playing will disappea...
Everyday for the past 2 weeks I have had these issues on Spotify android: My music will stop for a few seconds, then resume. This will continue to happen every 30-45 seconds. The bar at the bo...
Spotify Legend
242 Views
1 replies
0 likes
Necesito desactivar esa animación que aparece cuando bloqueo la pantalla mientras reproduzco música, tengo desactivado desde Android la opción de pantalla siempre activa pero no encontré dónde desactivar eso, y desde Spotify tampoco pude
Necesito desactivar esa animación que aparece cuando bloqueo la pantalla mientras reproduzco música, tengo desactivado desde Android la opción de pantalla siempre activa pero no encontré dónde desact...
Visitor
1577 Views
11 replies
1 likes
Some months ago, out of nowhere, the canvas option just disappeared and I haven't been able to solve it. I have a Samsung Galaxy S8+ running on Android 9.
Some months ago, out of nowhere, the canvas option just disappeared and I haven't been able to solve it. I have a Samsung Galaxy S8+ running on Android 9.
Spotify Legend
726 Views
1 replies
1 likes
Hello. I am using a Samsung S20 FE for my Spotify and every time I connect my phone via bluetooth to my car, the audio controls in the steering wheel work. But now they don't. The car doesn't seem to recognize the playlists, but it works just fine on...
Hello. I am using a Samsung S20 FE for my Spotify and every time I connect my phone via bluetooth to my car, the audio controls in the steering wheel work. But now they don't. The car doesn't seem to...
Moderator
477 Views
1 replies
0 likes
When I open Spotify, sometimes my now playing screen and toolbar disappears. I try to play a song, and it plays, but I can't pause, skip, or have any control over the songs playing. It randomly stops playing again, sometimes after a few songs. The on...
When I open Spotify, sometimes my now playing screen and toolbar disappears. I try to play a song, and it plays, but I can't pause, skip, or have any control over the songs playing. It randomly stops...
Moderator
528 Views
3 replies
1 likes
in the middle of the night, my spotify will turn on and start playing music. to the point i have to turn my volume all the way down before i go to bed just to make sure it won't wake me up.
in the middle of the night, my spotify will turn on and start playing music. to the point i have to turn my volume all the way down before i go to bed just to make sure it won't wake me up.
Moderator
456 Views
3 replies
0 likes
Stopping,restarting songs,volume goes up and down. Tried uninstalling app, restarting phone, turning off data saver, only using downloaded content, turning off wifi, unpairing other devices on Bluetooth and everything else posted as a fix. Still happ...
Stopping,restarting songs,volume goes up and down. Tried uninstalling app, restarting phone, turning off data saver, only using downloaded content, turning off wifi, unpairing other devices on Blueto...
Moderator
311 Views
1 replies
0 likes
I can't change the order of my songs in my playlist there's no filter button every time I click the edit playlist it only shows up to change the picture never the songs nothing is working I've looked at other solution and everytime I see someone say ...
I can't change the order of my songs in my playlist there's no filter button every time I click the edit playlist it only shows up to change the picture never the songs nothing is working I've looked...
Regular
56202 Views
15 replies
3 likes
