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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106419 Views

26 replies

3 likes

  • 106419 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

215763 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 215763 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

568904 Views

78 replies

3 likes

  • 568904 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469335 Views

577 replies

40 likes

Account
Free
  • 469335 Views
  • 577 replies
  • 40 likes

Superuser Contribution no internet connection available / you are offline on mobile data

Yes, that issue again. I've been having this problem for more than one full month now, and I have tried EVERYTHING I could find. I've read all the threads, I've watched loads of videos, read multiple articles on the issue, and along the way, got more...

Regular

Yes, that issue again. I've been having this problem for more than one full month now, and I have tried EVERYTHING I could find. I've read all the threads, I've watched loads of videos, read multiple...

Lyubka

Moderator

4577 Views

8 replies

2 likes

  • 4577 Views
  • 8 replies
  • 2 likes

The Play Queue only take 80 songs

I have some playlists with more than 80 songs, but when i want to play one the Play Queue only take 80 songs and i can´t listen all my playlist on the same play queue. It hapen on my PC and my android

Newbie

I have some playlists with more than 80 songs, but when i want to play one  the Play Queue only take 80 songs and i can´t listen all my playlist on the same play queue.  It hapen on my PC ...

kingingold

Casual Listener

806 Views

3 replies

0 likes

  • 806 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Overlapping buttons in the player.

PlanPremiumCountryNetherlandsDeviceFairphone 4Operating SystemAndroid 13 My Question or IssueOn the latest update there is an overlapping button on the topbar in the player; the play and options button. Steps to reproduceThe issue is most visible on ...

Casual Listener

Plan Premium Country Netherlands Device Fairphone 4 Operating System Android 13   My Question or Issue On the latest update there is an overlapping button on the topbar in the player; ...

faultym

Casual Listener

844 Views

2 replies

0 likes

bug
player
UI
  • 844 Views
  • 2 replies
  • 0 likes

Re: [All Platforms] Songs in the Play Queue duplicate and repeat

Issue started happening in DecemberMy device: Samsung Galaxy S21 5G, Android 13Spotify Version 8.8.2.434 When I stop playing from a playlist and come back to it, sometimes the same 2-4 songs just repeatedly loop until I pick another playlist and come...

Newbie

Issue started happening in December My device: Samsung Galaxy S21 5G, Android 13 Spotify Version 8.8.2.434   When I stop playing from a playlist and come back to it, sometimes the same 2-4 s...

391 Views

0 replies

1 likes

  • 391 Views
  • 0 replies
  • 1 likes

Denon and Spotify Connect - only for premium users

PlanFreeCountryAustraliaDeviceSamsung S7 - Denon AVR-x1000Operating SystemAndroid 8.0 I have recently updated firmware on my Denon AVR-X1000 receiver hoping to be able to use Spotify Connect as I have heard that it will be available for Spotify Free ...

Newbie

  Plan Free Country Australia Device Samsung S7 - Denon AVR-x1000 Operating System Android 8.0   I have recently updated firmware on my Denon AVR-X1000 receiver hoping to be able ...

user-removed

Not applicable

3319 Views

1 replies

3 likes

  • 3319 Views
  • 1 replies
  • 3 likes

Superuser Contribution Facebook messenger completly stops spotify playing

Whenever I get a messenger notification, spotify will completely stopPlanPremiumCountryNew Zealand DeviceSamsung galaxy tab lite My Question or IssueEvery time someone messages on fb messenger spotify will completely stop until I press play again. Do...

Casual Listener

Whenever I get a messenger notification, spotify will completely stop Plan Premium Country New Zealand   Device Samsung galaxy tab lite   My Question or Issue Every time someone m...

Lyubka

Moderator

3314 Views

1 replies

0 likes

  • 3314 Views
  • 1 replies
  • 0 likes

Spotify Keeps Crashing When Connected to Bluetooth Headphones

PlanPremiumCountryCanadaDevice(Samsung Galaxy 21)Operating System(Android 13) My Question or IssueMy Spotify recently stated crashing as soon as I open it when connected to my headphones. It only happens when connected to my headphones, not all Bluet...

Newbie

Plan Premium Country Canada Device (Samsung Galaxy 21) Operating System (Android 13)   My Question or Issue My Spotify recently stated crashing as soon as I open it when connected to m...

407 Views

0 replies

0 likes

  • 407 Views
  • 0 replies
  • 0 likes

Stop spotify from automatically playing when earbuds connect

I use earbuds on my phone & laptop for work but when I connect them Spotify automatically starts playing random music. How do I stop this from happening?

Visitor

I use earbuds on my phone & laptop for work but when I connect them Spotify automatically starts playing random music. How do I stop this from happening?

Jose_M

Spotify Star

1763 Views

1 replies

1 likes

  • 1763 Views
  • 1 replies
  • 1 likes

How do I stop Spotify playing automatically as soon as my phone connects to a Bluetooth device?

PlanPremiumCountryUKDeviceSamsung Galaxy S22Operating SystemAndroid 13 My Question or IssueAs soon as I get into my car and turn the engine on, my phone finds the stereo, opens Spotify and plays whatever I was last listening to. I need Bluetooth to c...

Visitor

Plan Premium Country UK Device Samsung Galaxy S22 Operating System Android 13   My Question or Issue As soon as I get into my car and turn the engine on, my phone finds the stereo, ope...

Jose_M

Spotify Star

1861 Views

1 replies

0 likes

  • 1861 Views
  • 1 replies
  • 0 likes

Songs are only playing half way through then switching to the next song

I start listening to a song, it only plays half of the song then switches to the next song on the list

Visitor

I start listening to a song, it only plays half of the song then switches to the next song on the list

Jose_M

Spotify Star

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

my backing tracks play on my computer but they are greyed out and wont play on my android phone. say

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuebacking tracks play on computer but are greyed out on my new phone and dont play. says i need...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue backing...

Jose_M

Spotify Star

287 Views

1 replies

0 likes

  • 287 Views
  • 1 replies
  • 0 likes

Superuser Contribution The same ad constantly repeats at the time on my phone

It's been almost one year since i'm still stuck in this loophole with the same ads, i first experienced it in March and these are Lotus's ads, i experienced it again some months later with UTP and HLB Connect, and now even worse... when i logged into...

Casual Listener

It's been almost one year since i'm still stuck in this loophole with the same ads, i first experienced it in March and these are Lotus's ads, i experienced it again some months later with UTP and HL...

Alex

Spotify Legend

2407 Views

5 replies

0 likes

Android 13
android bug
audio advertisements
  • 2407 Views
  • 5 replies
  • 0 likes

Superuser Contribution Unable to Spotify Connect to Sonos after a couple of times successfully connecting

PlanPremiumCountryThe NetherlandsDeviceSony Xperia XZ2 Compact H8324Operating SystemAndroid 10My Question or Issue:Spotify app version 8.8.2.434. Unable to Spotify Connect to Sonos after a couple of times successfully connecting to my Sonos Move or B...

Newbie

Plan Premium Country The Netherlands Device Sony Xperia XZ2 Compact H8324 Operating System Android 10 My Question or Issue: Spotify app version 8.8.2.434. Unable to Spotify Connect to Sono...

Joan

Moderator

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't sort songs by date added

PlanPremiumCountryTurkeyDeviceHuawei P30 liteOperating SystemAndroid 10 My Question or IssueI do not see any option at all to sort by date added in the android app.On PC in a browser (chrome, vivaldi) if i click on "date added" column, nothing happen...

Casual Listener

Plan Premium Country Turkey Device Huawei P30 lite Operating System Android 10   My Question or Issue I do not see any option at all to sort by date added in the android app. On PC in...

mcgoo222

Visitor

2607 Views

3 replies

0 likes

  • 2607 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution App bug on Chromecast 4 HD

Hi Spotify Team, There was a bug of Spotify app on Chromecast 4 HD. Please check the image: https://i.imgur.com/ec3Wqzt.jpg . The app view seemed to be larger than the screen size of TV, which let me neither browse content nor click any button.I trie...

Newbie

Hi Spotify Team, There was a bug of Spotify app on Chromecast 4 HD. Please check the image: https://i.imgur.com/ec3Wqzt.jpg . The app view seemed to be larger than the screen size of TV, which le...

OlafNow

Casual Listener

984 Views

3 replies

1 likes

  • 984 Views
  • 3 replies
  • 1 likes

Solved!! [Android] Run Spotify in Background Alert

Hello,I run Spotify on my Galaxy S10 (Android). Every few days I get an alert saying I have not allowed Spotify to run in the background. If I tap on the alert, it goes to the Spotify App settings, but I cannot find anything related to background act...

Casual Listener

Hello, I run Spotify on my Galaxy S10 (Android). Every few days I get an alert saying I have not allowed Spotify to run in the background. If I tap on the alert, it goes to the Spotify App settings,...

adrowl

Casual Listener

20926 Views

2 replies

1 likes

Android
  • 20926 Views
  • 2 replies
  • 1 likes

Superuser Contribution Hilfe deutsch

PlanPremiumCountry  My Question or Issue 

Casual Listener

Plan Premium Country     My Question or Issue  

Marc1180

Newbie

5038 Views

7 replies

0 likes

  • 5038 Views
  • 7 replies
  • 0 likes

Superuser Contribution Sleep Timer Disappeared - Android

PlanPremiumCountryNew ZealandDeviceHuawei Mate 20 ProOperating SystemAndroid Version 9 / EMUI 9 My Question or IssueThe sleep timer has disappeared? It was definitely available (I always use it), now after re-installing Spotify it is gone. It's like ...

Visitor

Plan Premium Country New Zealand Device Huawei Mate 20 Pro Operating System Android Version 9 / EMUI 9   My Question or Issue The sleep timer has disappeared? It was definitely availab...

Eni

Moderator

29873 Views

22 replies

6 likes

  • 29873 Views
  • 22 replies
  • 6 likes