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Spotify app crashed, can't log back in

Spotify app crashed, can't log back in

Plan

Premium

Country

USA

Device

Samsung Galaxy S21 

Operating System

Android version 13

My Question or Issue

I was listening to an album I had downloaded and my Spotify was set to offline when my app crashed. I opened it back up and it had logged me out. I tried to log back in both through Facebook and though email link, and each time it said "you're offline, check your connection" and wouldn't log me back in. I tried this both on wifi and 5G.

 

Reply
1 Reply

Hi @RafaellaGunz

If it continues to not work, I'd recommend trying a clean install.

 

 

 

 

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