Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • hnavia
  • Casual Listener
  • 26685 Views
  • 59 replies
  • 23 likes
  • 26685 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 869897 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 869897 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24635 Views
  • 3 replies
  • 0 likes
  • 24635 Views
  • 3 replies
  • 0 likes

Superuser Contribution ¿ Por qué no me aparece la opción de compartir sólo letras en Instagram?

PlanPremiumCountryChileDevice(Motorola Moto G30)Operating System(Android 11) My Question or Issue Hola, comunidad.Quería saber el porqué de que no me aparece la opción de compartir en el apartado de "letras", he visto en varias historias que ahora co...

  • Newbie
  •   Plan Premium Country Chile Device (Motorola Moto G30) Operating System (Android 11)   My Question or Issue   Hola, comunidad. Quería saber el porqué de que no me aparece...
  • MafeG
  • Spotify Legend
  • 1014 Views
  • 1 replies
  • 0 likes
  • 1014 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution The music stops when i close the app from running in background

PlanFreeCountryEgyptPhone Samsung Galaxy J7Operating System(iOS 10, Android Oreo, Windows 10,etc. My Question or IssueWhen i start the music and then i close the app so i prevent my battery from dying the music stops how i can keep it running?

  • Casual Listener
  • Plan Free Country Egypt Phone  Samsung Galaxy J7 Operating System (iOS 10, Android Oreo, Windows 10,etc.   My Question or Issue When i start the music and then i close the ap...
  • Ver
  • Spotify Legend
  • 8003 Views
  • 5 replies
  • 1 likes
  • 8003 Views
  • 5 replies
  • 1 likes

Superuser Contribution Playing tracks plays sound but does not appear as playing

PlanPremiumCountryUSADevicePixel 5Operating SystemAndroid 12 My Question or IssueWhen I play a track, the sound starts. But the track does not show as playing. So I cannot pause or control the track in any way other than exiting the app to stop it. E...

  • Music Fan
  • Plan Premium Country USA Device Pixel 5 Operating System Android 12  My Question or Issue When I play a track, the sound starts. But the track does not show as playing. So I cannot paus...
  • Eni
  • Moderator
  • 295 Views
  • 4 replies
  • 0 likes
  • 295 Views
  • 4 replies
  • 0 likes

Superuser Contribution [Android][Playlists] Differences in recommended songs on PC and smartphone

I noticed while playing selfmade playlists on PC that you can listen to whole songs in the "recommended songs" section, but on the smartphone only samples of those songs are played. Is this an intended feature? If not please also let us listen to who...

  • Newbie
  • I noticed while playing selfmade playlists on PC that you can listen to whole songs in the "recommended songs" section, but on the smartphone only samples of those songs are played. Is this an intend...
  • Eni
  • Moderator
  • 232 Views
  • 1 replies
  • 0 likes
  • Android
    Playlists
  • 232 Views
  • 1 replies
  • 0 likes

tired of the push notification spam!

Im tired of getting push notification spam from spotify.Im.on premium, and all push notifications are off. This has been reported for years, and it neesa to stop now.

  • Music Fan
  • Im tired of getting push notification spam from spotify. Im.on premium, and all push notifications are off. This has been reported for years, and it neesa to stop now.
  • Jukesasaurusrex
  • Newbie
  • 411 Views
  • 2 replies
  • 3 likes
  • 411 Views
  • 2 replies
  • 3 likes

Superuser Contribution Lyrics not showing

PlanPremium DuoCountryPolandDeviceSamsung A70Operating SystemAndroid 11 Hi there,I'm relieved to see some others have the same issue. The lyrics are showing on my desktop player too but not on my phone app. I'm on a Premium Duo plan and the other mem...

  • Newbie
  • Plan Premium Duo Country Poland Device Samsung A70 Operating System Android 11   Hi there, I'm relieved to see some others have the same issue. The lyrics are showing on my deskto...
  • Alex
  • Spotify Legend
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cyrillic letters are shown in Roboto font

PlanPremiumCountryUkraine DeviceSamsung Galaxy M31sOperating SystemOne UI 3.1 (Android 11) Hi! Why are Cyrillic letters shown in Roboto font? There is no such problem on iOS. Unable to use application with two fonts. There is no fix from the moment S...

  • Regular
  • Plan Premium Country Ukraine   Device Samsung Galaxy M31s Operating System One UI 3.1 (Android 11)   Hi! Why are Cyrillic letters shown in Roboto font? There is no such problem on...
  • Kiril
  • Moderator
  • 545 Views
  • 3 replies
  • 0 likes
  • 545 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify skips 20+ songs ahead in long playlists

PlanPremiumCountryThe NetherlandsDeviceSamsung Galaxy Note 8Operating SystemAndroid My Question or IssueI have a 6-hour playlist that contains 3 operas, so naturally I don't listen to this on shuffle, but sometimes when I'm only 5 or 6 songs in, it w...

  • Casual Listener
  • Plan Premium Country The Netherlands Device Samsung Galaxy Note 8 Operating System Android   My Question or Issue I have a 6-hour playlist that contains 3 operas, so naturally I don't ...
  • Jeremy
  • Spotify Legend
  • 306 Views
  • 4 replies
  • 0 likes
  • 306 Views
  • 4 replies
  • 0 likes

I still can't see lyrics on mobile phone

I've tried to uninstall and install several times and it didn't help. I also bought new phone for it. Still not showing:(Android 11Samsung Galaxy A22

  • Casual Listener
  • I've tried to uninstall and install several times and it didn't help. I also bought new phone for it. Still not showing:( Android 11 Samsung Galaxy A22
  • 254 Views
  • 0 replies
  • 0 likes
  • App & Features
  • 254 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify App Taking Over Play Button

PlanPremiumCountryUSADeviceSamsung Galaxy S8Operating SystemAndroid 9 My Question or IssueWhenever I'm paired with Bluetooth, there is a 50% chance that when I hit my play button it will launch Spotify and start playing the most recent song, even if ...

  • Newbie
  • Plan Premium Country USA Device Samsung Galaxy S8 Operating System Android 9   My Question or Issue Whenever I'm paired with Bluetooth, there is a 50% chance that when I hit my play bu...
  • Novy
  • Moderator
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Solved!! Not able to reorder songs in a playlist even after trying all the methods

PlanFreeCountryIndiaOperating SystemAndroid My Question or IssueI am not able to manually reorder the songs in my own playlist in the Android app. I have checked all the ways for troubleshooting. I have gone through other posts and saw to order in cu...

IMG_20220202_120925.jpg
  • Newbie
  • Plan Free Country India Operating System Android  My Question or Issue I am not able to manually reorder the songs in my own playlist in the Android app. I have checked all the ways for t...
  • Loxer
  • Community Legend
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

Superuser Contribution List of podcasts in a playlist not showing on Samsung Galaxy Watch 4

PlanPremium DuoCountryUKDeviceSamsung Galaxy Watch 4 ClassicOperating SystemWear OS My Question or IssueWhen I go to download a playlist of podcasts for offline playing on my Galaxy Watch 4 Classic, I can't see the list of podcasts that are in that p...

  • Newbie
  • Plan Premium Duo Country UK Device Samsung Galaxy Watch 4 Classic Operating System Wear OS   My Question or Issue When I go to download a playlist of podcasts for offline pla...
  • Alex
  • Spotify Legend
  • 244 Views
  • 1 replies
  • 1 likes
  • 244 Views
  • 1 replies
  • 1 likes

Superuser Contribution No lyrics on phone

PlanPremium familyCountryEnglandDeviceSamsung Galaxy 9 A20eOperating System Android My Question or IssueI have no lyrics. I have updated Spotify. Restarted and logged in and out of Spotify several times. Husband tried on his phone but didn't work.Ple...

  • Newbie
  • Plan Premium family Country England Device Samsung Galaxy 9 A20e Operating System   Android   My Question or Issue I have no lyrics.  I have updated Spotify. Restarted&...
  • Yordan
  • Moderator
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify switches to.my phone whenever I connect Bluetooth

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 6 ProOperating SystemAndroid 12 My Question or IssueMy wife uses our Spotify account to play music to sleep and on her way to work on her phone but if she has music playing then as soon as I connect a...

  • Newbie
  •   Plan Premium Country United States Device Google Pixel 6 Pro Operating System Android 12   My Question or Issue My wife uses our Spotify account to play music to sleep and on h...
  • Jeremy
  • Spotify Legend
  • 333 Views
  • 1 replies
  • 0 likes
  • 333 Views
  • 1 replies
  • 0 likes

Superuser Contribution La función de letras desapareció

PlanPremiumPaísMéxicoDispositivoPOCO X3Sistema operativoMIUI Global 12.5.4 Mi pregunta o problemaEn algún momento del 2021 cuando lanzaron la función, la tenía en mi celular y se veían las letras pero de la nada ya no se vieron y he intentado hacer t...

  • Newbie
  • Plan Premium País México Dispositivo POCO X3 Sistema operativo MIUI Global 12.5.4     Mi pregunta o problema En algún momento del 2021 cuando lanzaron la función, la tenía en mi ...
  • Jeremy
  • Spotify Legend
  • 532 Views
  • 1 replies
  • 0 likes
  • 532 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify playlist is showing wrong number and total duration

My question or issueHello. I dont know how to explain as certain but My playlist number and total duration is shown wrong in my android phone. But when i opened Pc is showing true. And moreover I am adding song in my phone and number of songs is not ...

  • Regular
  • My question or issue Hello. I dont know how to explain as certain but My playlist number and total duration is shown wrong in my android phone. But when i opened Pc is showing true. And moreover I a...
  • Alex
  • Spotify Legend
  • 2296 Views
  • 16 replies
  • 0 likes
  • 2296 Views
  • 16 replies
  • 0 likes

Superuser Contribution ahorro de datos

PlanFree/PremiumCountry Device: Moto g5 plus Operating Systemandroid 8.1 My Question or Issue mi problema es que no puedo desactivar la opcion de ahorro de datos, cada vez que intento sacarla se pone de vuelta automaticamente y me obliga a escuchar e...

  • Newbie
  • Plan Free/Premium Country   Device: Moto g5 plus   Operating System android 8.1   My Question or Issue  mi problema es que no puedo desactivar la opcion de ahorro de dat...
  • Kiril
  • Moderator
  • 431 Views
  • 4 replies
  • 1 likes
  • 431 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Play and pause button completely white

PlanPremium StudentCountryChileDeviceRedmi Note 10 ProOperating SystemAndroid 11 My Question or IssueAs the title says, the play and pause button appears completely white and I don't know how to fix it. I've tried a clean Spotify install but it didn'...

  • Casual Listener
  • Plan Premium Student Country Chile Device Redmi Note 10 Pro Operating System Android 11   My Question or Issue As the title says, the play and pause button appears completely white and...
  • Juako1
  • Casual Listener
  • 1497 Views
  • 2 replies
  • 0 likes
  • 1497 Views
  • 2 replies
  • 0 likes

Superuser Contribution Lyrics not showing

PlanPremiumCountryCanadaDeviceSamsung Galaxy S7Operating SystemAndroid 8No lyrics are available for any song.

  • Casual Listener
  •   Plan Premium Country Canada Device Samsung Galaxy S7 Operating System Android 8 No lyrics are available for any song.    
  • Novy
  • Moderator
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Unable to accept Blend invite

PlanFree (other person) Premium (me)CountryUkraineDeviceBoth android phones. Mine is Google Pixel 3Operating SystemAndroid 12 My Question or IssueWhen trying to accept link by following the link generated by Blend feature it errors out with "Somethin...

  • Regular
  • Plan Free (other person) Premium (me) Country Ukraine Device Both android phones. Mine is Google Pixel 3 Operating System Android 12   My Question or Issue When trying to accept link b...
  • Loxer
  • Community Legend
  • 333 Views
  • 1 replies
  • 1 likes
  • 333 Views
  • 1 replies
  • 1 likes