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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210744 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210744 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561078 Views

78 replies

3 likes

  • 561078 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463026 Views

575 replies

39 likes

Account
Free
  • 463026 Views
  • 575 replies
  • 39 likes

Superuser Contribution I can't see songteksts

I use a Samsung Galaxy tablet. (Maybe this will help) And I don't see songteksts or button for songteksts

Visitor

I use a Samsung Galaxy tablet. (Maybe this will help) And I don't see songteksts or button for songteksts

MihailY

Moderator

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify invasively starts playing on my phone when stopped on a Google Nest

If Spotify is playing on a Google Nest on my phone, and is prompted to stop (i.e., Hey Google, stop Spotify), it will automatically start playing on my phone... at whatever volume my phone was previously at. This can be incredibly annoying if someone...

Newbie

If Spotify is playing on a Google Nest on my phone, and is prompted to stop (i.e., Hey Google, stop Spotify), it will automatically start playing on my phone... at whatever volume my phone was previo...

Alex

Spotify Legend

1334 Views

1 replies

0 likes

  • 1334 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android Bluetooth Stutters

Premium Plan CanadaDeviceSamsung S21 Fe Android 13Hi I have done a clean install and tried all the recommended fixes listed in the community. Wifi or data, streaming or downloaded no change. music stops constantly for a millisecond. I got the phone l...

Casual Listener

Premium Plan Canada Device Samsung S21 Fe Android 13 Hi I have done a clean install and tried all the recommended fixes listed in the community. Wifi or data, streaming or downloaded no change. mu...

Kerob

Casual Listener

894 Views

6 replies

0 likes

  • 894 Views
  • 6 replies
  • 0 likes

Superuser Contribution Songs crackle when screen goes black

Every time the screen goes black,the song playing crackles,slows down,and sounds awful. This results in having to unlock the screen every few minutes which is annoying AF. Have reset the app, reset phone, deleted cache, allowed full access for the ap...

Casual Listener

Every time the screen goes black,the song playing crackles,slows down,and sounds awful. This results in having to unlock the screen every few minutes which is annoying AF. Have reset the app, reset p...

AlejaR

Moderator

553 Views

3 replies

0 likes

  • 553 Views
  • 3 replies
  • 0 likes

Superuser Contribution Skipping

PlanPremiumCountrySamsung Galaxy S21Operating System(Android My Question or IssueI use this app because it allows me to play my podcasts while offline. I've noticed that it will skip multiple episodes even though they're downloaded. I have to continu...

Casual Listener

Plan Premium Country Samsung Galaxy S21 Operating System (Android   My Question or Issue I use this app because it allows me to play my podcasts while offline. I've noticed that it will ...

AlejaR

Moderator

622 Views

3 replies

0 likes

  • 622 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Some premium Features are disabled on android

For some reason I had to download all my songs again and now I can't use the Equalizer, offline-mode, crossfade, and some other stuff.Does anybody know why this has happened?(I can still listen to music/downloaded music as usual)

Newbie

For some reason I had to download all my songs again and now I can't use the Equalizer, offline-mode, crossfade, and some other stuff. Does anybody know why this has happened? (I can still listen t...

Alex

Spotify Legend

843 Views

3 replies

0 likes

  • 843 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playlist starts over after one song

When controlling Spotify using connect and playing a Playlist, the playlist starts over from the beginning after one song finishes. This only occurs if the playlist is started or controlled from an android device. Playlists function normally in the W...

Newbie

When controlling Spotify using connect and playing a Playlist, the playlist starts over from the beginning after one song finishes. This only occurs if the playlist is started or controlled from an a...

listener_3

Casual Listener

4321 Views

10 replies

7 likes

  • 4321 Views
  • 10 replies
  • 7 likes

Superuser Contribution Queue jumps to the beginning of the playlist

When start playing for instance the 5. song of a playlist, the songs 1 - 4 are automatically filled on top of the queue, instead of continuing with the 6. song. Android 12

Regular

When start playing for instance the 5. song of a playlist, the songs 1 - 4 are automatically filled on top of the queue, instead of continuing with the 6. song.   Android 12     &...

MihailY

Moderator

592 Views

1 replies

0 likes

Autofill
queue
  • 592 Views
  • 1 replies
  • 0 likes

Superuser Contribution No Connection with WLAN

PlanPremium CountrySwitzerland DeviceXiaomi 12S Ultra Operating SystemAndroid 12 My Question or IssueHello. I changed my phone recently, I switched from the Xiaomi Note 11 Pro 5G to the actual one. Now it seems like Spotify won't connect to the Inter...

Regular

Plan Premium   Country Switzerland   Device Xiaomi 12S Ultra   Operating System Android 12   My Question or Issue Hello. I changed my phone recently, I switched from ...

MihailY

Moderator

1191 Views

9 replies

0 likes

  • 1191 Views
  • 9 replies
  • 0 likes

Superuser Contribution Android downloading woes, having to click wifi off and on to access folders and playlists, etc

I have an android, and I like to download podcasts while I'm on wifi. My problem is that sometimes it goes great, and sometimes it kind of blocks at some percentage complete (right now it's been at 8% since last night) and then I can be on wifi for h...

Newbie

I have an android, and I like to download podcasts while I'm on wifi. My problem is that sometimes it goes great, and sometimes it kind of blocks at some percentage complete (right now it's been at 8...

MihailY

Moderator

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts, Downloading.

PlanFree/PremiumCountry USA 2022Galaxy note 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen attempting to download a podcast, it shows the downloading logo then immediately switches to a white exclamation point.

Newbie

Plan Free/Premium Country USA    2022 Galaxy note 8 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When attempting to download a podcast...

Dian

Spotify Legend

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Issue with controls on lock screen?

PlanPremiumCountryUSADeviceGalaxy S10Operating SystemI think Android Pie My Question or IssueI recently purchased a Galaxy S10, I have spotify playing and the screen locks, it'll show the: song you're listening to, previous song, Play/pause button an...

Visitor

Plan Premium Country USA Device Galaxy S10 Operating System I think Android Pie   My Question or Issue I recently purchased a Galaxy S10, I have spotify playing and the screen locks, i...

szharz

Newbie

101583 Views

72 replies

30 likes

  • 101583 Views
  • 72 replies
  • 30 likes

Superuser Contribution Web Chrome player won't stoo cutting off my music.

PlanPremiumCountryAustraliaPhoneSamsung galaxy s21 ultra Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueEvery time i try and use this app, any music i play, plays for a few seconds and gets cut off my web chrome cast.I ha...

Visitor

Plan Premium Country Australia Phone Samsung galaxy s21 ultra  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Every time i try and use this a...

Eni

Moderator

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shared tablet for 2 duo users: Login is cumbersome

PlanPremiumCountryGermany Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueContext: My parents share a duo premium account. They are using a shared Android tablet in ...

Visitor

Plan Premium Country Germany   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Con...

AlejaR

Moderator

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shown image in the notification center

When I open my notification center I see the image of the song that was last played, not the one I'm listening to, it does that with ads too

Visitor

When I open my notification center I see the image of the song that was last played, not the one I'm listening to, it does that with ads too

Eni

Moderator

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Superuser Contribution Try to play my artist's or play list and it keeps cutting to other artist's

Won't play my choices of music. Keeps going to music i would never listen toJust started doing this out of the blue .

Visitor

Won't play my choices of music. Keeps going to music i would never listen to Just started doing this out of the blue .

Vasil

Moderator

320 Views

1 replies

0 likes

  • 320 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why I still see that I haven't paid????

I already made my payment, but still on the screen of my cell phone it appears that "my student account is paused" but in the app of my matebook it appears that it is not... what happened?

Newbie

I already made my payment, but still on the screen of my cell phone it appears that "my student account is paused" but in the app of my matebook it appears that it is not... what happened?

Yordan

Moderator

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

Superuser Contribution Explicit song

I can't play any songs with the letter E next to them anymore even though I have the allows explicit music option ON in the settings

Visitor

I can't play any songs with the letter E next to them anymore even though I have the allows explicit music option ON in the settings

Lyubka

Moderator

531 Views

1 replies

0 likes

  • 531 Views
  • 1 replies
  • 0 likes