Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195267 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195267 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536734 Views

78 replies

3 likes

  • 536734 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

440975 Views

565 replies

37 likes

Account
Free
  • 440975 Views
  • 565 replies
  • 37 likes

Superuser Contribution White box on the music bar thing

I will get on spotify on my Samsung a51 and it will be blank and a square large compared to the normal dot will appear

Visitor

I will get on spotify on my Samsung a51 and it will be blank and a square large compared to the normal dot will appear

Lyubka

Moderator

890 Views

3 replies

1 likes

  • 890 Views
  • 3 replies
  • 1 likes

Superuser Contribution spotify app showing "no internet connection" on wifi

PlanPremium (individual)CountryIndiaDeviceOnePlus Nord CE 2 lite 5GOperating SystemAndroid 12 (security update 5 Oct 2022)Spotify version8.7.88.496My IssueThe Spotify app seems to be working perfectly on mobile data however the app starts acting weir...

Regular

Plan Premium (individual) Country India Device OnePlus Nord CE 2 lite 5G Operating System Android 12 (security update 5 Oct 2022) Spotify version 8.7.88.496 My Issue The Spotify app seem...

AlejaR

Moderator

3056 Views

11 replies

0 likes

  • 3056 Views
  • 11 replies
  • 0 likes

Superuser Contribution An issue with 2021 wrapped

PlanFreeCountryPolandDeviceMotorola Moto G6Operating SystemAndroid 9 My Question or IssueEvery time I try to view my spotify wrapped the app either crashes within a few seconds, the slide is not displaying properly (attached picture) or I get to see ...

Casual Listener

Plan Free Country Poland Device Motorola Moto G6 Operating System Android 9   My Question or Issue Every time I try to view my spotify wrapped the app either crashes within a few secon...

RobbyJHope

Casual Listener

13926 Views

28 replies

33 likes

  • 13926 Views
  • 28 replies
  • 33 likes

Superuser Contribution Spotify Lite doesn't enforce explicit content filter set at family level

In a Spotify Family setup, turning on Explicit Content Filter at the family level is not enforced in the Spotify Lite app, the user can still turn off the Explicit Content Filter, unlike the full Spotify app where it is enforced correctly and the use...

Casual Listener

In a Spotify Family setup, turning on Explicit Content Filter at the family level is not enforced in the Spotify Lite app, the user can still turn off the Explicit Content Filter, unlike the full Spo...

Alex

Spotify Legend

330 Views

1 replies

0 likes

  • 330 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify on android is totally usless

PlanFreeCountry Norway DeviceHuawei p10Operating System android( My Question or Issuethe music stops when the screen is turned off and everything that i can allow is allowed for the app to be running. until now i was able to force the app to run via ...

Casual Listener

Plan Free Country Norway   Device Huawei p10 Operating System android (   My Question or Issue the music stops when the screen is turned off and everything that i can allow ...

Eni

Moderator

869 Views

6 replies

0 likes

  • 869 Views
  • 6 replies
  • 0 likes

Superuser Contribution why my search history deletes itself every day?

every time I open the app and I go to my search history it appears empty, my search history keep deleting itself, it's a bit inoyed

Newbie

every time I open the app and I go to my search history it appears empty, my search history keep deleting itself, it's a bit inoyed

Eni

Moderator

2291 Views

3 replies

0 likes

  • 2291 Views
  • 3 replies
  • 0 likes

Superuser Contribution Nach 3 Songs wird die Wiedergabe abgebrochen

Wenn ich Mobile Daten ausgeschaltet hatte, konnte ich dennoch alle runtergeladenen Songs in meinen Playlists hören. Das geht nun nicht mehr. Ich muss Mobile Daten angeschaltet lassen und dann spielt er drei Songs und stoppt dann.Ich hatte vorgestern ...

Visitor

Wenn ich Mobile Daten ausgeschaltet hatte, konnte ich dennoch alle runtergeladenen Songs in meinen Playlists hören. Das geht nun nicht mehr. Ich muss Mobile Daten angeschaltet lassen und dann spielt ...

MihailY

Moderator

309 Views

1 replies

0 likes

  • 309 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to find normal Equalizer.

PlanPremiumCountryNorwayDeviceOneNote 9 ProOperating SystemAndroid 12 My Question or IssueI am unable to find the Equalizer for Spotify on my Android phone. My GF has a different Android phone where it works perfectly. I have tried re-installing etc,...

Casual Listener

Plan Premium Country Norway Device OneNote 9 Pro Operating System Android 12   My Question or Issue I am unable to find the Equalizer for Spotify on my Android phone. My GF has a diffe...

MihailY

Moderator

400 Views

2 replies

0 likes

  • 400 Views
  • 2 replies
  • 0 likes

Superuser Contribution Hallo, bekomme Spotify auf meinem Samsung S8 nicht geöffnet!

Hallo,bekomme Spotify auf meinem Samsung S( nicht geöffnet!Es kommt immer die Meldung:Diese Kombination aus E-Mail-Adresse und Passwort ist falschDarunter ein grüner Botton mit OKDrücke ich auf OK erscheint das gleiche Fenster wieder!Ich muss sogar e...

Visitor

Hallo, bekomme Spotify auf meinem Samsung S( nicht geöffnet! Es kommt immer die Meldung: Diese Kombination aus E-Mail-Adresse und Passwort ist falsch Darunter ein grüner Botton mit OK Drücke...

Yordan

Moderator

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast features not working

PlanSpotify Premium FamilyCountryUSADeviceGoogle Pixel 3a XL My Question or IssueThe same problem for different features: When I tap on the buttons, nothing happens. This happens on both the podcast's "sort" button and the episode's play button (as h...

Music Fan

Plan Spotify Premium Family Country USA Device Google Pixel 3a XL   My Question or Issue The same problem for different features: When I tap on the buttons, nothing happens.  This h...

Sarahrados

Visitor

5841 Views

19 replies

3 likes

buttons
Play
podcast
Podcasts
technical problem
  • 5841 Views
  • 19 replies
  • 3 likes

Superuser Contribution Ad doesn't play unless I go into the app to replay the playlist

Have recently had an issue with a Viking Line ad on both Spotify mobile and PC. So this ad doesn't play automatically like other ads do, but it wants me to stop what I'm doing to go into the app and press "shuffle play" on the playlist I'm trying to ...

Casual Listener

Have recently had an issue with a Viking Line ad on both Spotify mobile and PC. So this ad doesn't play automatically like other ads do, but it wants me to stop what I'm doing to go into the app and ...

MihailY

Moderator

335 Views

1 replies

0 likes

  • 335 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autoplay is not working since the most recent update.

Since this last update the app has become so frustrating to use. I Autoplay isn't working. I have tried all of the recommended things, but it still doesn't work.Also it will only play approximately 5-7 songs of a playlist then stops. I have to close ...

Visitor

Since this last update the app has become so frustrating to use. I Autoplay isn't working. I have tried all of the recommended things, but it still doesn't work. Also it will only play approximate...

Yordan

Moderator

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Superuser Contribution The karaoke feature isn't working on 4G

I live in Bridgwater, UK and I have got 4G on my Samsung Galaxy S20 FE, and I have the latest version of both the Spotify app (8.7.82.94) and vice versa.What's going on?

Newbie

I live in Bridgwater, UK and I have got 4G on my Samsung Galaxy S20 FE, and I have the latest version of both the Spotify app (8.7.82.94) and vice versa. What's going on?

TwinedGuide8461

Visitor

579 Views

2 replies

0 likes

  • 579 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Other] Sleep timer

Hello. I have search my app over and over to include clicking the 3 dot menu. There is no option for a sleep timer. May one please be added?

Visitor

Hello. I have search my app over and over to include clicking the 3 dot menu. There is no option for a sleep timer. May one please be added? 

Eni

Moderator

552 Views

1 replies

0 likes

Other
  • 552 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot toggle shuffle when playing from "Playing recommended songs for you"

Whenever a playlist ends without repeat enabled and it starts playing recommended songs, it is not possible to press the shuffle button on that playlist and the message "You discovered a Premium feature!" appears, despite having Premium.To reproduce:...

Newbie

Whenever a playlist ends without repeat enabled and it starts playing recommended songs, it is not possible to press the shuffle button on that playlist and the message "You discovered a Premium feat...

OscarDC

Moderator

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

Superuser Contribution Smart Lock & This Email and Password combination is incorrect

I have been using spotify on my desktop & on my phone (Moto x⁴) for months now without issue, now all of a sudden I seem to have one after another. I tried to open spotify today on my phone and for some reason it had a blue banner at the bottom that ...

Visitor

I have been using spotify on my desktop & on my phone (Moto x⁴) for months now without issue, now all of a sudden I seem to have one after another.   I tried to open spotify today on ...

adrifebri

Visitor

5209 Views

3 replies

0 likes

  • 5209 Views
  • 3 replies
  • 0 likes