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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

390864 Views

545 replies

35 likes

Account
Free
  • 390864 Views
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8159 Views

0 replies

7 likes

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Superuser Contribution Error when removing song that appears multiple time in play queue.

I use the play queue a lot, and I've noticed some problems in the new "Up next" version. If the same song appears several times in the queue, and I check one of them and select "remove", then all occurrences disappear.

Casual Listener

I use the play queue a lot, and I've noticed some problems in the new "Up next" version. If the same song appears several times in the queue, and I check one of them and select "remove", then all occ...

Dian

Spotify Legend

564 Views

2 replies

1 likes

Android
queue
  • 564 Views
  • 2 replies
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Superuser Contribution My account doesn't have some features

PlanFreeCountryIndiaDeviceAll devices Operating SystemAndroid My Question or IssueMy account doesn't have some features that I used to have like queue, previous track and skipping a song to the middleThis is only to my accountI tried in other devices...

Newbie

  Plan Free Country India Device All devices  Operating System Android    My Question or Issue My account doesn't have some features that I used to have like queue, pre...

Eni

Moderator

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
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Superuser Contribution Have Pixel Pro 7, Android 13 album art now showing up up on car bluetooth connection.

I have a Pixel Pro 7. Since getting this phone, my Spotify album art no longer shows up in my Hyundai Santa Fe 2021. I never had a problem until I got this new phone. Previously I had a Samsung S21+ and everything worked great. Is this an OS issue? I...

Newbie

I have a Pixel Pro 7. Since getting this phone, my Spotify album art no longer shows up in my Hyundai Santa Fe 2021. I never had a problem until I got this new phone. Previously I had a Samsung S21+ ...

Eni

Moderator

864 Views

1 replies

0 likes

  • 864 Views
  • 1 replies
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Transparent background on spotify?

Hello folks! I wonder if your spotify developer can make so the users can choose if they want background or transperent background on the spotify widget!  Thanks in advance!

Casual Listener

Hello folks!   I wonder if your spotify developer can make so the users can choose if they want background or transperent background on the spotify widget!     Thanks ...

JustNaeem

Regular

9336 Views

4 replies

5 likes

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  • 4 replies
  • 5 likes

Superuser Contribution Can't log in, my android phone continues to tell me Spotify is currently off-line, no matter how I t

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...

Dian

Spotify Legend

308 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution the artist i listened to the most isn't showing on my top artist

i was just wondering if is it because he has only released one song that's why he didn't appear? i tried different uhm sites to look for my top artists but he isn't appearing anywhere. thank you. the artist is natori (なとり) by the way.

Casual Listener

i was just wondering if is it because he has only released one song that's why he didn't appear? i tried different uhm sites to look for my top artists but he isn't appearing anywhere. thank you. the...

ruidesu

Casual Listener

460 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution Recently Played Artists Doesn't Appear

PlanFreeCountryGuatemalaDeviceXiaomi Redmi Note 8 / WindowsOperating SystemAndroid 10 / Windows 10 My Question or IssueI cannot see any of my friends' recently played artists on their profile page. I only see their playlists on their profile page. My...

Casual Listener

  Plan Free Country Guatemala Device Xiaomi Redmi Note 8 / Windows Operating System Android 10 / Windows 10   My Question or Issue I cannot see any of my friends' recently played...

Alex

Spotify Legend

1472 Views

5 replies

1 likes

  • 1472 Views
  • 5 replies
  • 1 likes

Superuser Contribution [Mobile][Podcasts] Get Spotify to play the next podcast in line without any user interaction

At the moment I'm experiencing problems when trying to listen to a series a podcast.I’m using Spotify version 8.7.84.382 on my Samsung A41 phone.When I am listening to a podcast Spotify can’t automatically start the next podcast in order. It will ope...

Visitor

At the moment I'm experiencing problems when trying to listen to a series a podcast. I’m using Spotify version 8.7.84.382 on my Samsung A41 phone. When I am listening to a podcast Spotify can’t aut...

Alex

Spotify Legend

509 Views

1 replies

0 likes

Mobile
Podcasts
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Superuser Contribution Spotify on phone audio streaming to Bluetooth speaker. Do calls interrupt stream?

Plan - PremiumCountry - UKDevice - Samsung Galaxy S20FE My Question or Issue Hello there Sad timesIt's my Dad's funeral in a few days, and for the wake afterwards I've made a Spotify playlist.The venue has a Bluetooth music system and they said I can...

Casual Listener

  Plan - Premium Country - UK Device - Samsung Galaxy S20FE   My Question or Issue   Hello there   Sad times It's my Dad's funeral in a few days, and for the wake afterw...

MihailY

Moderator

4562 Views

2 replies

0 likes

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Superuser Contribution Unable to play songs over wifi...Android Samsung a13

I've tried many things, including torubleshooting and cleaning cache/reinstalling, but nothing has worked and I think it is quite the opposite of the most "common" problem that I've read in the community forums. Since a couple of days (at least) when...

Visitor

I've tried many things, including torubleshooting and cleaning cache/reinstalling, but nothing has worked and I think it is quite the opposite of the most "common" problem that I've read in the commu...

MihailY

Moderator

622 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution Phone media volume affecting spotify volume on other devices

Device: Samsung Galaxy S8 (Android 9, last upgrade Oct 1, 2019)Spotify version: 8.5.30.579Plan: Premium Spotify connect devices:- Win 10 PC / Notebook- Raspberry running Raspotify- iEAST AudioCast M5 My Question or IssueI have noticed some weird volu...

Casual Listener

Device: Samsung Galaxy S8 (Android 9, last upgrade Oct 1, 2019) Spotify version: 8.5.30.579 Plan: Premium   Spotify connect devices: - Win 10 PC / Notebook - Raspberry running Ra...

phkara

Visitor

24606 Views

20 replies

8 likes

volume
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  • 20 replies
  • 8 likes

Queue STILL changes after switching devices

PlanPremiumCountryUKDeviceOnePlus 8Pro, Denon AVR-X2500H, NowTV StickOperating SystemAndroid 12 My Question or IssueApparently the issue here https://community.spotify.com/t5/Ongoing-Issues/Queue-changes-after-switching-device-with-Spotify-Connect/id...

Gig Goer

Plan Premium Country UK Device OnePlus 8Pro, Denon AVR-X2500H, NowTV Stick Operating System Android 12   My Question or Issue Apparently the issue here https://community.spot...

301 Views

0 replies

0 likes

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ISSUE: Bluetooth device name not updating

Hello there! I recently bought a pair of Galaxy Buds 2 Pro and I'm having issues with the display name of the device in the Spotify Android app. I already searched these forums and googled around (in both english and spanish) to no avail. Basically, ...

Newbie

Hello there! I recently bought a pair of Galaxy Buds 2 Pro and I'm having issues with the display name of the device in the Spotify Android app. I already searched these forums and googled around (in...

886 Views

0 replies

1 likes

  • 886 Views
  • 0 replies
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Superuser Contribution app volume turns all the way down overnight

PlanPremium Devicemotorola moto e6 Operating SystemAndroid 9 My Question or Issuehi folks, i've had this problem for probably as long as i've had spotify but i think it's gotten worse and now it's finally bothering me. i always listen to music overni...

Casual Listener

Plan Premium   Device motorola moto e6   Operating System Android 9   My Question or Issue hi folks, i've had this problem for probably as long as i've had spotify but i thin...

AlejaR

Moderator

1581 Views

7 replies

0 likes

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  • 7 replies
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Superuser Contribution Why does shuffle not play from my entire collection of liked music?

I am a fairly basic user! I have 2,100 songs in my "liked songs" and would be happy to have random tracks out of this collection. So I select shuffle. Spotify does shuffle but it doesn't seem to pick from the whole collection, it regularly picks from...

Visitor

I am a fairly basic user! I have 2,100 songs in my "liked songs" and would be happy to have random tracks out of this collection. So I select shuffle. Spotify does shuffle but it doesn't seem to p...

AlejaR

Moderator

340 Views

1 replies

0 likes

  • 340 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Made For You Section is Empty

PlanPremium DuoCountryUSA DeviceMotorola One 5G AceOperating SystemAndroid 11 My Question or IssueI use Spotify all the time. Yesterday, my made for you section had all of my playlists, but today when I logged in, it is completely empty. I have unins...

Casual Listener

Plan Premium Duo Country USA   Device Motorola One 5G Ace Operating System Android 11   My Question or Issue I use Spotify all the time. Yesterday, my made for you section had al...

Vasil

Moderator

494 Views

1 replies

0 likes

  • 494 Views
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Solved!!Superuser Contribution Change pament method to google play

PlanFamily PremiumCountryUK My Question or IssueI'm UK based and have a family subscription, paid for via paypal. I want to update the payment method to google play. I can see this is possible for a new account and subscription but can't find the opt...

Casual Listener

Plan Family Premium Country UK     My Question or Issue I'm UK based and have a family subscription, paid for via paypal. I want to update the payment method to google play. I can se...

bobbyday1985

Casual Listener

600 Views

2 replies

0 likes

  • 600 Views
  • 2 replies
  • 0 likes