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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6725 Views

0 replies

7 likes

  • 6725 Views
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  • 7 likes

Superuser Contribution Local file not working

PlanPremiumCountryCanadaDeviceLG G6Operating SystemAndroid 9 My Question or IssueI was able to use Spotify to play music in my phone in the local file playlist, however, that function stopped working 3 days ago.I've tried the following solutions:1. R...

Casual Listener

  Plan Premium Country Canada Device LG G6 Operating System Android 9   My Question or Issue I was able to use Spotify to play music in my phone in the local file playlist, howev...

Yordan

Moderator

834 Views

5 replies

0 likes

  • 834 Views
  • 5 replies
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Solved!!Superuser Contribution Similar songs not playing after searched song anymore

When I first used Spotify, there used to be a feature where the app would play random songs after the one that I manually searched for but now it's gone. I tried enabling shuffle, disabling repeat and making sure autoplay is enabled but nothing chang...

Casual Listener

When I first used Spotify, there used to be a feature where the app would play random songs after the one that I manually searched for but now it's gone.   I tried enabling shuffle, disabling ...

Susan_GP

Moderator

3132 Views

7 replies

1 likes

  • 3132 Views
  • 7 replies
  • 1 likes

Superuser Contribution Spotify crashes Android Auto when song title contains an emoji

Spotify PremiumUS Samsung Galaxy s10eAndroid 11 and 12 Ever since Coldplay's album "Music of the Spheres" was released, when I try to listen to the album on Spotify with Android Auto, it inevitably ends up crashing Android Auto somehow. The songs wil...

Newbie

Spotify Premium US   Samsung Galaxy s10e Android 11 and 12   Ever since Coldplay's album "Music of the Spheres" was released, when I try to listen to the album on Spotify with Android...

Yordan

Moderator

1166 Views

1 replies

0 likes

  • 1166 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android App Local Files completely gone.

PlanFreeCountryUnited States DeviceMoto GOperating SystemAndroid Suddenly the app is not recognizing my over 100 local files, yet mere hours ago it had been. Before any of you assume, I've NEVER used Spotify on a computer so this is not related to sy...

Newbie

Plan Free Country United States   Device Moto G Operating System Android   Suddenly the app is not recognizing my over 100 local files, yet mere hours ago it had been. Before any ...

sjju

Casual Listener

2703 Views

14 replies

1 likes

  • 2703 Views
  • 14 replies
  • 1 likes

Superuser Contribution Unwanted device

PlanPremiumCountryUSA(in mexico currently) DeviceSamsung Galaxy 10+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueA random device is connected to my spotify. I changed my password and I signed out of everywhere. I am not ...

Newbie

  Plan Premium Country USA(in mexico currently)  Device Samsung Galaxy 10+ Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue A random de...

Mario

Spotify Legend

335 Views

1 replies

0 likes

  • 335 Views
  • 1 replies
  • 0 likes

Speed of sound on podcasts

PlanPremiumCountrySweden DeviceSamsung mobile phone My Question or IssueThe speed on podcasts is superfast. How do I get it back to normal?

Casual Listener

  Plan Premium Country Sweden   Device Samsung mobile phone     My Question or Issue The speed on podcasts is superfast. How do I get it back to normal?  

emmadebora

Casual Listener

270 Views

1 replies

0 likes

  • 270 Views
  • 1 replies
  • 0 likes

Cyrillic font are shown in Roboto font

PlanPremiumCountryUkraine DeviceSamsung Galaxy M31sOperating SystemAndroid 11 Hi there! I have long created a topic that the Cyrillic font is different from the Latin font. I was told that "different devices use different preloaded Cyrillic fonts as ...

Regular

Plan Premium Country Ukraine   Device Samsung Galaxy M31s Operating System Android 11   Hi there! I have long created a topic that the Cyrillic font is different from the Latin fo...

867 Views

0 replies

1 likes

  • 867 Views
  • 0 replies
  • 1 likes

Superuser Contribution "Get the Best Experience on Android 12..." Pop Up

PlanPremiumCountryUSDeviceGalaxy Note 20 UltraOperating SystemAndroid 12 My Question or IssueI keep getting a pop up that says "Get the best Spotify experience on Android 12...Allow Bluetooth". I don't necessarily see a reason to allow bluetooth sinc...

Visitor

Plan Premium Country US Device Galaxy Note 20 Ultra Operating System Android 12   My Question or Issue I keep getting a pop up that says "Get the best Spotify experience on Android 12....

SUMFING

Casual Listener

51527 Views

96 replies

45 likes

  • 51527 Views
  • 96 replies
  • 45 likes

Superuser Contribution Changed phones

I changed to a new phone and my favorites and my premium account is gone....help!

Visitor

I changed to a new phone and my favorites and my premium account is gone....help!

Eni

Moderator

366 Views

1 replies

0 likes

App & Features
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Solved!! Discover downloaded songs

I have downloaded a bunch of songs on Spotify on Android and I have the com.spotify.music folder backed up. How do I make my new phone switch to microSD storage, and discover these downloaded songs once I replace the com.spotify.music folder, instead...

Regular

I have downloaded a bunch of songs on Spotify on Android and I have the com.spotify.music folder backed up.   How do I make my new phone switch to microSD storage, and discover these downloade...

dinomight

Spotify Star

1232 Views

1 replies

0 likes

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Solved!!Superuser Contribution When connected to Bluetooth my app doesn't open

Since I updated my one plus 9 to android 12 I can't open the Spotify app when I have my bluetooth earplugs (Bose quite comfort) connected to my phone. When pressing the Spotify app I see the logo and then the app closes itself.

Casual Listener

Since I updated my one plus 9 to android 12 I can't open the Spotify app when I have my bluetooth earplugs (Bose quite comfort) connected to my phone. When pressing the Spotify app I see the logo and...

Willemdw

Casual Listener

2672 Views

2 replies

0 likes

App & Features
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Superuser Contribution Android app not showing album art

PlanPremiumDeviceOppo Find X2 Pro / Lenovo P11 ProOperating SystemAndroid 12 / 11 My Question or Issue:Album art stops being displayed in library. Reinstalling the app temporarily fixes the problem, but it returns after a couple of days. Artist artwo...

Regular

Plan Premium Device Oppo Find X2 Pro / Lenovo P11 Pro Operating System Android 12 / 11   My Question or Issue: Album art stops being displayed in library. Reinstalling the app temporaril...

user-removed

Not applicable

12896 Views

38 replies

8 likes

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  • 38 replies
  • 8 likes

Superuser Contribution [Android 10] [Lyrics Sharing] Missing Title and broken share function

PlanPremiumCountry DeviceXiaomi Mi A3Operating SystemAndroid 10 My Question or IssueWhen sharing Lyrics to Instagram/twitter, the song is missing the title and the sharing is bugged, any solutions ? When I got the feature, this was not happening, and...

Casual Listener

Plan Premium Country   Device Xiaomi Mi A3 Operating System Android 10   My Question or Issue When sharing Lyrics to Instagram/twitter, the song is missing the title and the shari...

Eni

Moderator

495 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Podcast Does Not Show In Now Playing

PlanPremiumCountryUSADeviceSamsung S20 Phone AND Samsung Tab A TabletOperating SystemAndroid My Question or IssueAfter playing a couple of podcasts where I stop and start the song will stop appearing in the Now Playing. If this happens then I cannot ...

Casual Listener

Plan Premium Country USA Device Samsung S20 Phone AND Samsung Tab A Tablet Operating System Android   My Question or Issue After playing a couple of podcasts where I stop and start the...

Yordan

Moderator

648 Views

4 replies

1 likes

  • 648 Views
  • 4 replies
  • 1 likes

Superuser Contribution Can't install spotify on Galaxy a02s

Hi,Trying to install Spotify on my daughter's Galaxy A02s. I can download the app in Play Store but at the end of the installation I get a message that the app can't be installed.I did all cash and force stop that usually recommended but didn't help....

Visitor

Hi, Trying to install Spotify on my daughter's Galaxy A02s. I can download the app in Play Store but at the end of the installation I get a message that the app can't be installed. I did all cash ...

Kiril

Moderator

530 Views

1 replies

0 likes

App & Features
  • 530 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast Filter Not Remembering "Unplayed" Selection (defaults to "all episodes")

PlanPremiumCountryThe NetherlandsDeviceSamsung Galaxy s10eOperating SystemAndroid My Question or IssueI've selected "unplayed" under the sort menu of a podcast I listen to, and whenever I leave navigate away from the podcast and then back again it ha...

Gig Goer

Plan Premium Country The Netherlands Device Samsung Galaxy s10e Operating System Android   My Question or Issue I've selected "unplayed" under the sort menu of a podcast I listen to, a...

avollme

Regular

14798 Views

70 replies

44 likes

  • 14798 Views
  • 70 replies
  • 44 likes

Superuser Contribution Spotify redownloads the playlists

PlanPremiumCountryTurkeyDeviceSamsung S20+Operating SystemLatest version of Android My Question or IssueI have my songs at the SD card. Whenever Spotify receives an update, after first phone restart Spotify downloads all songs again to phone and I'll...

Newbie

  Plan Premium Country Turkey Device Samsung S20+ Operating System Latest version of Android   My Question or Issue I have my songs at the SD card. Whenever Spotify receives an u...

Alex

Spotify Legend

316 Views

1 replies

0 likes

  • 316 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify showing 'Nothing playing', but still playing music and freezing after closing the app.

Even after having the app re-installed after logging out, I log back in to have the same issue of playing songs in my playlists and searches, and them not appearing without the 'Nothing playing' coming up on my Spotify, but still proceeding to play t...

Newbie

Even after having the app re-installed after logging out, I log back in to have the same issue of playing songs in my playlists and searches, and them not appearing without the 'Nothing playing' comi...

Elena

Moderator

1292 Views

1 replies

1 likes

  • 1292 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify massive battery drain on samsung phones

So recently I got a Samsung Galaxy S21 ultra, and the first 2 weeks or so were absolutely fine, with screen on time per charge of around 7-8 hours, but then 1 week ago or maybe a bit more I noticed that my battery suddenly didn't last as long as it d...

Casual Listener

So recently I got a Samsung Galaxy S21 ultra, and the first 2 weeks or so were absolutely fine, with screen on time per charge of around 7-8 hours, but then 1 week ago or maybe a bit more I noticed t...

Buckeyecal

Visitor

45015 Views

69 replies

8 likes

App & Features
  • 45015 Views
  • 69 replies
  • 8 likes

Superuser Contribution Spotify connect not working on Soundbar sony ht-st5000

PlanPremiumCountryNetherlands DeviceSony ht-st5000 My Question or IssueHi, Since yesterday I am not able to use spotify connect on my soundbar. Soundbar is fully operational and chromecast spotify plugin is working. When I open Spotify on my Android ...

Newbie

  Plan Premium Country Netherlands    Device Sony ht-st5000    My Question or Issue Hi,   Since yesterday I am not able to use spotify connect on my soundbar...

dan_kwc2000

Regular

5947 Views

24 replies

4 likes

  • 5947 Views
  • 24 replies
  • 4 likes