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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107301 Views

26 replies

3 likes

  • 107301 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217189 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217189 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571203 Views

79 replies

3 likes

  • 571203 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470664 Views

577 replies

40 likes

Account
Free
  • 470664 Views
  • 577 replies
  • 40 likes

Next from queue broken

None of the below information shis required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSDeviceGoogle Pixel 6Operating SystemNewest Android version My Question or IssueI have auto play turned off. Ho...

Newbie

None of the below information shis required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country US Device Google Pixel 6 Operating System Newest ...

Jose_M

Spotify Star

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Mobile Data Usage Android + Verizon

Plan: FAMILY PREMIUMPremium: YEPCountry: US Device: Pixel 5Operating System: Android 13 My Question or Issue: From December 1 - 23 2022, Spotify used 11+ GBs of data. As a premium member since 2011/2012, I don't recall ever using this much mobile dat...

Newbie

Plan: FAMILY PREMIUM Premium: YEP Country: US   Device: Pixel 5 Operating System: Android 13    My Question or Issue: From December 1 - 23 2022, Spotify used 11+ GBs of data.&nb...

Joan

Moderator

817 Views

1 replies

0 likes

Android
data usage
Mobile
  • 817 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify taking over my playlist and limiting options

Hi! Recently Spotify has been adding their name to some of my playlists, and limiting my options. I can't sort them or search in the lists.What is happening, and how do I get my playlists back?  

Casual Listener

Hi!  Recently Spotify has been adding their name to some of my playlists, and limiting my options. I can't sort them or search in the lists. What is happening, and how do I get my playlists ba...

IdaHao

Casual Listener

684 Views

2 replies

0 likes

  • 684 Views
  • 2 replies
  • 0 likes

Superuser Contribution Widget Controls in notification area are gone (Android)

I noticed that I can't skip or replay songs through my notification widget anymore. Even play/pause is gone. Why? Is there a way to reactivate it? Since it is not compatible with my navigation app, I have to switch over to Spotify anytime I want to s...

Visitor

I noticed that I can't skip or replay songs through my notification widget anymore. Even play/pause is gone. Why? Is there a way to reactivate it? Since it is not compatible with my navigation app, I...

OscarDC

Moderator

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Solved!! When pressed play or next it locks the screen

PlanPremiumCountryCzech repDeviceLenovo Tab P11 PlusOperating SystemAndroid 11 My Question or IssueHi.As I typed in Subject. Even when screen locked, I can press play or whatever on a small bar, but it shuts down screen again and again. Thank you ver...

Casual Listener

  Plan Premium Country Czech rep Device Lenovo Tab P11 Plus Operating System Android 11   My Question or Issue Hi. As I typed in Subject.  Even when screen locked, I can pr...

kaworu_bloodpaw

Roadie

555 Views

3 replies

0 likes

  • 555 Views
  • 3 replies
  • 0 likes

Spotify is not playing in Samsung S22

Premium Family plan DeviceSamsung Galaxy S22Operating SystemAndroid Version 13 Spotify application is opening, when I search for playlist or song and select them to play. There is no response from the application and the songs are not playing. I have...

Casual Listener

Premium Family plan   Device Samsung Galaxy S22 Operating System Android Version 13   Spotify application is opening, when I search for playlist or song and select them to play. Ther...

kaworu_bloodpaw

Roadie

2219 Views

3 replies

0 likes

  • 2219 Views
  • 3 replies
  • 0 likes

Share Copy Link Intermittently Working

Plan: PremiumCountry: US Device: Samsung Galaxy S10Operating System: Android My Question or IssueJust today, my ability to use Share Copy Link in the android version of the app became intermittent. A quick test reveals when clicking Share only about ...

Visitor

Plan: Premium Country: US   Device: Samsung Galaxy S10 Operating System: Android   My Question or Issue Just today, my ability to use Share Copy Link in the android ve...

kaworu_bloodpaw

Roadie

506 Views

1 replies

0 likes

  • 506 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't add shortcuts on phone homescreen

PlanPremiumCountryMexicoDeviceXIAOMI POCO M3Operating SystemMIUI 12 My Question or IssueI've tried to add shortcuts to playlists or albums in My Library from the given option on the three dot thing but they just won't appear on my actual homescreen. ...

Newbie

Plan Premium Country Mexico Device XIAOMI POCO M3 Operating System MIUI 12   My Question or Issue I've tried to add shortcuts to playlists or albums in My Library from the given option...

Yordan

Moderator

6791 Views

14 replies

2 likes

home screen
HomeScreen
Shortcut
shortcuts
  • 6791 Views
  • 14 replies
  • 2 likes

Mein Premium Code funktionierte nicht

habe eine 10€ Gutschein im Laden gekauft aber er funktioniert nicht

Visitor

habe eine 10€ Gutschein im Laden gekauft aber er funktioniert nicht

AdamDamon

Community Legend

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

Superuser Contribution (Android app) Cannot filter playlist while smart shuffle is active

As per title, smart shuffle overrides any filter you select for playlists and swiping down to re-add a filter does not work. Issue replicates each time you turn smart shuffle on and off, with the latter reverting the playlist to how it was before.

Newbie

As per title, smart shuffle overrides any filter you select for playlists and swiping down to re-add a filter does not work. Issue replicates each time you turn smart shuffle on and off, with the lat...

Eni

Moderator

918 Views

1 replies

0 likes

  • 918 Views
  • 1 replies
  • 0 likes

Superuser Contribution Tried to change payment method

I signed in last night with Facebook credentials through the Android app's account settings to change my credit card info and today when I checked Facebook said it was a sign in on Linux. Location and time matches that of me doing things so it is me ...

Casual Listener

I signed in last night with Facebook credentials through the Android app's account settings to change my credit card info and today when I checked Facebook said it was a sign in on Linux. Location an...

OscarDC

Moderator

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why doesn't crossfade work with Alexa

I'm using Spotify on Amazon Alexa. Crossfade only works on my phone but not on my Alexa. I already did a reset and connected it again. But it still won't work

Visitor

I'm using Spotify on Amazon Alexa. Crossfade only works on my phone but not on my Alexa. I already did a reset and connected it again. But it still won't work

OscarDC

Moderator

7857 Views

1 replies

3 likes

  • 7857 Views
  • 1 replies
  • 3 likes

how do i make alexas show available to connect for anyone on the wifi

I've connected my alexas at home to a house spotify account, so when people play music in the house it doesn't interrupt my music listening. However this means if i want to control the alexas from my phone, running my personal spotify account, i have...

Visitor

I've connected my alexas at home to a house spotify account, so when people play music in the house it doesn't interrupt my music listening. However this means if i want to control the alexas from my...

kaworu_bloodpaw

Roadie

559 Views

1 replies

0 likes

  • 559 Views
  • 1 replies
  • 0 likes

Superuser Contribution Функция нон-стоп выключена, но после конца треков включаются другие треки

Я хочу что-бы треки в плейлист проигрывались по кругу, но все равно начинаются другие треки, хотя функция нон-стоп выключена

Visitor

Я хочу что-бы треки в плейлист проигрывались по кругу, но все равно начинаются другие треки, хотя функция нон-стоп выключена

Lyubka

Moderator

894 Views

1 replies

1 likes

  • 894 Views
  • 1 replies
  • 1 likes

Superuser Contribution Song stops midway through, hit play it restarts the same song over

I can't even make it through a whole song. I've cleared cache, uninstalled the app, logged in and out. Nothing has helped. It stops playing music and when you hit play, it starts the same song over

Visitor

I can't even make it through a whole song. I've cleared cache, uninstalled the app, logged in and out. Nothing has helped. It stops playing music and when you hit play, it starts the same song over

MihailY

Moderator

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music stops playing after roughly 10 minutes.

PlanPremiumCountryUKDeviceSamsung Galaxy 9Operating SystemAndroid 10 My Question or IssueWhen playing music on my phone it will randomly stop playing after roughly 10 minutes. The music I am trying to play is already downloaded, I do not have this pr...

Casual Listener

Plan Premium Country UK Device Samsung Galaxy 9 Operating System Android 10   My Question or Issue When playing music on my phone it will randomly stop playing after roughly 10 minutes...

MihailY

Moderator

13842 Views

4 replies

3 likes

  • 13842 Views
  • 4 replies
  • 3 likes

Superuser Contribution Podast will not play on android app

PlanPremiumCountryUSADeviceSamsung S20FE My Question or IssuePodcast will not play on android app. I played it from the PC software, but could not get it to start on my phone. I cleared the Cache and even restarted my phone, still could not get it to...

Casual Listener

Plan Premium Country USA Device Samsung S20FE   My Question or Issue Podcast will not play on android app.  I played it from the PC software, but could not get it to start on my pho...

Eni

Moderator

2579 Views

1 replies

0 likes

  • 2579 Views
  • 1 replies
  • 0 likes

Superuser Contribution ANDROID AUTO - Show all artists names

Hello Guys,is there a possibility that you will add a feature to show all the artists who made a track and not only the first one - on Android Auto app?

Gig Goer

Hello Guys, is there a possibility that you will add a feature to show all the artists who made a track and not only the first one - on Android Auto app?    

Lyubka

Moderator

617 Views

1 replies

0 likes

  • 617 Views
  • 1 replies
  • 0 likes

Why does the app automatically open after using earbuds

Android app opens and starts blaring music as soon as I turn off my earbuds from watching any other streaming app. Bluetooth remains on, I've just put my earbuds back in their case and the app will automatically start playing music despite never bein...

Visitor

Android app opens and starts blaring music as soon as I turn off my earbuds from watching any other streaming app. Bluetooth remains on, I've just put my earbuds back in their case and the app will a...

Jose_M

Spotify Star

2062 Views

1 replies

0 likes

  • 2062 Views
  • 1 replies
  • 0 likes