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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375399 Views

541 replies

34 likes

Account
Free
  • 375399 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7522 Views

0 replies

7 likes

  • 7522 Views
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  • 7 likes

Superuser Contribution Can't log in, my android phone continues to tell me Spotify is currently off-line, no matter how I t

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...

Dian

Spotify Legend

302 Views

1 replies

0 likes

  • 302 Views
  • 1 replies
  • 0 likes

Superuser Contribution the artist i listened to the most isn't showing on my top artist

i was just wondering if is it because he has only released one song that's why he didn't appear? i tried different uhm sites to look for my top artists but he isn't appearing anywhere. thank you. the artist is natori (なとり) by the way.

Casual Listener

i was just wondering if is it because he has only released one song that's why he didn't appear? i tried different uhm sites to look for my top artists but he isn't appearing anywhere. thank you. the...

ruidesu

Casual Listener

441 Views

3 replies

0 likes

  • 441 Views
  • 3 replies
  • 0 likes

Superuser Contribution Recently Played Artists Doesn't Appear

PlanFreeCountryGuatemalaDeviceXiaomi Redmi Note 8 / WindowsOperating SystemAndroid 10 / Windows 10 My Question or IssueI cannot see any of my friends' recently played artists on their profile page. I only see their playlists on their profile page. My...

Casual Listener

  Plan Free Country Guatemala Device Xiaomi Redmi Note 8 / Windows Operating System Android 10 / Windows 10   My Question or Issue I cannot see any of my friends' recently played...

Alex

Spotify Legend

1442 Views

5 replies

1 likes

  • 1442 Views
  • 5 replies
  • 1 likes

Superuser Contribution [Mobile][Podcasts] Get Spotify to play the next podcast in line without any user interaction

At the moment I'm experiencing problems when trying to listen to a series a podcast.I’m using Spotify version 8.7.84.382 on my Samsung A41 phone.When I am listening to a podcast Spotify can’t automatically start the next podcast in order. It will ope...

Visitor

At the moment I'm experiencing problems when trying to listen to a series a podcast. I’m using Spotify version 8.7.84.382 on my Samsung A41 phone. When I am listening to a podcast Spotify can’t aut...

Alex

Spotify Legend

496 Views

1 replies

0 likes

Mobile
Podcasts
  • 496 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify on phone audio streaming to Bluetooth speaker. Do calls interrupt stream?

Plan - PremiumCountry - UKDevice - Samsung Galaxy S20FE My Question or Issue Hello there Sad timesIt's my Dad's funeral in a few days, and for the wake afterwards I've made a Spotify playlist.The venue has a Bluetooth music system and they said I can...

Casual Listener

  Plan - Premium Country - UK Device - Samsung Galaxy S20FE   My Question or Issue   Hello there   Sad times It's my Dad's funeral in a few days, and for the wake afterw...

MihailY

Moderator

4345 Views

2 replies

0 likes

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Superuser Contribution Unable to play songs over wifi...Android Samsung a13

I've tried many things, including torubleshooting and cleaning cache/reinstalling, but nothing has worked and I think it is quite the opposite of the most "common" problem that I've read in the community forums. Since a couple of days (at least) when...

Visitor

I've tried many things, including torubleshooting and cleaning cache/reinstalling, but nothing has worked and I think it is quite the opposite of the most "common" problem that I've read in the commu...

MihailY

Moderator

606 Views

1 replies

0 likes

  • 606 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Phone media volume affecting spotify volume on other devices

Device: Samsung Galaxy S8 (Android 9, last upgrade Oct 1, 2019)Spotify version: 8.5.30.579Plan: Premium Spotify connect devices:- Win 10 PC / Notebook- Raspberry running Raspotify- iEAST AudioCast M5 My Question or IssueI have noticed some weird volu...

Casual Listener

Device: Samsung Galaxy S8 (Android 9, last upgrade Oct 1, 2019) Spotify version: 8.5.30.579 Plan: Premium   Spotify connect devices: - Win 10 PC / Notebook - Raspberry running Ra...

phkara

Visitor

24248 Views

20 replies

8 likes

volume
  • 24248 Views
  • 20 replies
  • 8 likes

Queue STILL changes after switching devices

PlanPremiumCountryUKDeviceOnePlus 8Pro, Denon AVR-X2500H, NowTV StickOperating SystemAndroid 12 My Question or IssueApparently the issue here https://community.spotify.com/t5/Ongoing-Issues/Queue-changes-after-switching-device-with-Spotify-Connect/id...

Gig Goer

Plan Premium Country UK Device OnePlus 8Pro, Denon AVR-X2500H, NowTV Stick Operating System Android 12   My Question or Issue Apparently the issue here https://community.spot...

288 Views

0 replies

0 likes

  • 288 Views
  • 0 replies
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ISSUE: Bluetooth device name not updating

Hello there! I recently bought a pair of Galaxy Buds 2 Pro and I'm having issues with the display name of the device in the Spotify Android app. I already searched these forums and googled around (in both english and spanish) to no avail. Basically, ...

Newbie

Hello there! I recently bought a pair of Galaxy Buds 2 Pro and I'm having issues with the display name of the device in the Spotify Android app. I already searched these forums and googled around (in...

863 Views

0 replies

1 likes

  • 863 Views
  • 0 replies
  • 1 likes

Superuser Contribution app volume turns all the way down overnight

PlanPremium Devicemotorola moto e6 Operating SystemAndroid 9 My Question or Issuehi folks, i've had this problem for probably as long as i've had spotify but i think it's gotten worse and now it's finally bothering me. i always listen to music overni...

Casual Listener

Plan Premium   Device motorola moto e6   Operating System Android 9   My Question or Issue hi folks, i've had this problem for probably as long as i've had spotify but i thin...

AlejaR

Moderator

1477 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Superuser Contribution Why does shuffle not play from my entire collection of liked music?

I am a fairly basic user! I have 2,100 songs in my "liked songs" and would be happy to have random tracks out of this collection. So I select shuffle. Spotify does shuffle but it doesn't seem to pick from the whole collection, it regularly picks from...

Visitor

I am a fairly basic user! I have 2,100 songs in my "liked songs" and would be happy to have random tracks out of this collection. So I select shuffle. Spotify does shuffle but it doesn't seem to p...

AlejaR

Moderator

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Made For You Section is Empty

PlanPremium DuoCountryUSA DeviceMotorola One 5G AceOperating SystemAndroid 11 My Question or IssueI use Spotify all the time. Yesterday, my made for you section had all of my playlists, but today when I logged in, it is completely empty. I have unins...

Casual Listener

Plan Premium Duo Country USA   Device Motorola One 5G Ace Operating System Android 11   My Question or Issue I use Spotify all the time. Yesterday, my made for you section had al...

Vasil

Moderator

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Change pament method to google play

PlanFamily PremiumCountryUK My Question or IssueI'm UK based and have a family subscription, paid for via paypal. I want to update the payment method to google play. I can see this is possible for a new account and subscription but can't find the opt...

Casual Listener

Plan Family Premium Country UK     My Question or Issue I'm UK based and have a family subscription, paid for via paypal. I want to update the payment method to google play. I can se...

bobbyday1985

Casual Listener

573 Views

2 replies

0 likes

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  • 2 replies
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Solved!!Superuser Contribution Storage setting to SD CARD on Android reset to internal storage after reboot or update

Plan PremiumCountry the Netherlands DeviceSamsung Galaxy A8 2018Operating System Android version 9 wit update October 1 2020 Several times a year my storage setting to the SD CARD is being reset to internal storage (default) without any warning. It c...

Regular

Plan Premium Country the Netherlands   DeviceSamsung Galaxy A8 2018 Operating System Android version 9 wit update October 1 2020   Several times a year my storage setting to...

declandevine

Newbie

5915 Views

10 replies

0 likes

  • 5915 Views
  • 10 replies
  • 0 likes

Superuser Contribution App crashes when pressing the options Button (Cubot Quest)

PlanPremiumCountryGermanyDeviceCubot Quest Operating SystemAndroid 9 My Question or IssueAlright, so whenever I press the options Button (3 dots) for a Song / long press a Song to add a Song to the queue, or to a playlist it just crashes.So far I've ...

Visitor

  Plan Premium Country Germany Device Cubot Quest  Operating System Android 9   My Question or Issue Alright, so whenever I press the options Button (3 dots) for a Song / lo...

potis

Casual Listener

2584 Views

9 replies

9 likes

Android
Crash
Cubot
options
  • 2584 Views
  • 9 replies
  • 9 likes

Solved!!Superuser Contribution App Crashes whenever I press the options (3 dots) button on any music.

PlanPremiumCountryBrasilDeviceUmidigi A5 ProOperating SystemAndroid 9My Question or IssueWhenever I press the 3 dots button to share a music for example the app crashes immediately (the menu doesn't even render) it happens on any type of connection, ...

Visitor

Plan Premium Country Brasil Device Umidigi A5 Pro Operating System Android 9 My Question or Issue Whenever I press the 3 dots button to share a music for example the app crashes immediately ...

potis

Casual Listener

2950 Views

6 replies

0 likes

  • 2950 Views
  • 6 replies
  • 0 likes

Superuser Contribution Google clock can not connect to Spotify

PlanPremiumCountryThe Netherlands DeviceOneplus 5Operating SystemAndroid 9 My Question or IssueSince a couple of weeks I make use of the Google clock, in which a function is built to make use of Spotify songs as wake up sound. I have to first start t...

Newbie

Plan Premium Country The Netherlands  Device Oneplus 5 Operating System Android 9   My Question or Issue Since a couple of weeks I make use of the Google clock, in which a functio...

Grayer123

Visitor

33392 Views

29 replies

9 likes

Connect
Google Clock
Spotify
  • 33392 Views
  • 29 replies
  • 9 likes