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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

396968 Views

547 replies

35 likes

Account
Free
  • 396968 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8490 Views

0 replies

7 likes

  • 8490 Views
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  • 7 likes

Superuser Contribution App search not working on my android devices

PlanPremiumCountryGermanyDeviceSamsung Galaxy Note9, Samsung Galaxy A30, Desktop(Windows), WebplayerOperating SystemAndroid 10, Windows 11 My Question or IssueThe issue is search and only the search is not working properly only on my Android devices ...

Visitor

Plan Premium Country Germany Device Samsung Galaxy Note9, Samsung Galaxy A30, Desktop(Windows), Webplayer Operating System Android 10, Windows 11   My Question or Issue The issue is se...

AlejaR

Moderator

298 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution New phone/lost premium

Hi. Got a new phone (same number) spotify premium service didn't migrate to new phone.Paying for the service for 3 months without enjoying the benifits of premium. No fun..Tried to contact spotify. Seems impossible to this technically disadvantaged d...

Newbie

Hi. Got a new phone (same number) spotify premium service didn't migrate to new phone. Paying for the service for 3 months without enjoying the benifits of premium. No fun.. Tried to contact spotif...

Alex

Spotify Legend

8122 Views

4 replies

1 likes

  • 8122 Views
  • 4 replies
  • 1 likes

Superuser Contribution CONSTANT pitch change during bluetooth playback. Grrrrr

The last 2 weeks the spotify app on my Samsung A52s is constantly pitching up and down when playing over bluetooth. It's absolutely unusable. It doesn't happen with any other app that plays audio so it's really spotify-specific. It's really horrible....

Casual Listener

The last 2 weeks the spotify app on my Samsung A52s is constantly pitching up and down when playing over bluetooth. It's absolutely unusable.   It doesn't happen with any other app that plays ...

Lyubka

Moderator

1509 Views

3 replies

0 likes

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Solved!!Superuser Contribution Sort albums from newest

PlanPremiumCountryPolandDeviceSamsung S20Operating SystemAndroid 12 My Question or IssueIn the past, in Library -> Albums section, when sorting "from newest" the albums on top would be the last added (liked) in the past. Now it seems that albums I li...

Regular

Plan Premium Country Poland Device Samsung S20 Operating System Android 12   My Question or Issue In the past, in Library -> Albums section, when sorting "from newest" the albums on...

ChrisPopp

Music Fan

6718 Views

49 replies

5 likes

  • 6718 Views
  • 49 replies
  • 5 likes

Superuser Contribution Local files

PlanFreeCountryItalyDeviceSamsung a53 5GMy Question or IssueHi guys, i had my playlists with music downloaded on my phone, today i updated the app and spotify says that it can't reproduce this content now

Casual Listener

Plan Free Country Italy Device Samsung a53 5G My Question or Issue Hi guys, i had my playlists with music downloaded on my phone, today i updated the app and spotify says that it can't reprodu...

Eni

Moderator

529 Views

3 replies

0 likes

  • 529 Views
  • 3 replies
  • 0 likes

Superuser Contribution Podcast Filter Not Working

PlanFreeCountry DeviceSamsung Galaxy S20 FE My Question or IssueThe podcast filter button us not working and i cannot sort it to unplayed. I have tried to restart the app, uninstall the app, restart my phone, logging out of the app and logging in (mu...

Visitor

Plan Free Country   Device Samsung Galaxy S20 FE   My Question or Issue The podcast filter button us not working and i cannot sort it to unplayed. I have tried to restart the app, u...

Eni

Moderator

675 Views

3 replies

0 likes

  • 675 Views
  • 3 replies
  • 0 likes

Superuser Contribution Audio quality selection locked

PlanPremium DuoCountryMéxicoDeviceHuawei Nova 9Operating SystemEMUI 12.0.1 My Question or IssueDoes not allow selection of audio quality. Many other options are still disabled in the menu

Newbie

Plan Premium Duo Country México Device Huawei Nova 9 Operating System EMUI 12.0.1   My Question or Issue Does not allow selection of audio quality. Many other options are still disable...

AlejaR

Moderator

305 Views

1 replies

0 likes

  • 305 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autoplay turning itself off

PlanPremiumCountryUSADeviceMotorola One 5G AceOperating SystemAndroid 11 (Kernel 4.19.157-perf+) My Question or IssueAutoplay will turn itself off at a random interval (usually greater than 48 hours) and once this happens, even if I turn it back on i...

Newbie

Plan Premium Country USA Device Motorola One 5G Ace Operating System Android 11 (Kernel 4.19.157-perf+)   My Question or Issue Autoplay will turn itself off at a random interval (usual...

MihailY

Moderator

343 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify it's not working in background

PlanFreeCountryPolandDeviceSamsung Galaxy A8Operating SystemAndroid Pie My Question or IssueWhen I start playing music and then I leave app, the music plays for only few minutes. Somehow it stops playing even when it's in the middle of the song. More...

Visitor

Plan Free Country Poland Device Samsung Galaxy A8 Operating System Android Pie   My Question or Issue When I start playing music and then I leave app, the music plays for only few minu...

Dian

Spotify Legend

23437 Views

4 replies

0 likes

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Superuser Contribution Help with Android Auto buttons

Can someone tell me what these buttons mean when I'm listening to a station on Android Auto? I'm new to Spotify and tried to find the equivalent buttons in the Windows app but couldn't. I also could not find any manual or help pages specific to the A...

Newbie

Can someone tell me what these buttons mean when I'm listening to a station on Android Auto?  I'm new to Spotify and tried to find the equivalent buttons in the Windows app but couldn't.  I...

OscarDC

Moderator

7470 Views

3 replies

0 likes

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Solved!! spotify freezing

I've had this problem a lot, it used to happen like once a month but now it's several times a week.When I use spotify on my phone the screen suddenly freeze and I can't even close the app. The music keeps playing even tho i've sometimes managed to cl...

Regular

I've had this problem a lot, it used to happen like once a month but now it's several times a week. When I use spotify on my phone the screen suddenly freeze and I can't even close the app. The musi...

RosaTheHelper

Casual Listener

29052 Views

10 replies

1 likes

  • 29052 Views
  • 10 replies
  • 1 likes

Artist mix not refreshing for a week

I have a problem with the artist mixes not refreshing for a week, the only changes in that time was when some songs swapped with each other, I checked spotify on my other phone (also an android) and it was literally the same as my current one. My dai...

Casual Listener

I have a problem with the artist mixes not refreshing for a week, the only changes in that time was when some songs swapped with each other, I checked spotify on my other phone (also an android) and ...

Amay

Spotify Star

532 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Auto play Spotify when headset connected....

Can you add a feature where if a headset is connected Spotify autoplays. And allow us to choose which playlist we want to autoplay as I have many.This would be especially useful in my car. As when I connect it to my car stereo it will save me fumblin...

Music Fan

Can you add a feature where if a headset is connected Spotify autoplays. And allow us to choose which playlist we want to autoplay as I have many. This would be especially useful in my car. As whe...

Vovk

Newbie

16295 Views

21 replies

9 likes

  • 16295 Views
  • 21 replies
  • 9 likes

Superuser Contribution Spotify elimina mi musica descargada

Me ha pasado ya varias veces y cada vez que ocurre es muy molesto tener que descargar la musica de nuevo. He estado leyendo todos los posts acerca de este problema, y todos los motivos que dan por los cuales se podria haber eliminado mi musica no apl...

Newbie

Me ha pasado ya varias veces y cada vez que ocurre es muy molesto tener que descargar la musica de nuevo. He estado leyendo todos los posts acerca de este problema, y todos los motivos que dan por lo...

Dian

Spotify Legend

479 Views

1 replies

0 likes

  • 479 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How much battery does spotify use?

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy S8My Question or IssueHi,I was just wondering how much battery spotify uses? I am planning on going on a roadtrip and I was wondering how much battery it will use up a day?Thanks!

Regular

Plan Premium Country United Kingdom Device Samsung Galaxy S8 My Question or Issue Hi, I was just wondering how much battery spotify uses? I am planning on going on a roadtrip and I was wonder...

Lacietalor123

Visitor

6801 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution Problème de Connexion

Bonjour je suis un abonnement premium de SpotifyLorsque je télécharge des albums ( environ 1 000 chansons en tout) ils sont conservés en mode hors connexion mais au bout de quelques jours sans que j'ai accès à la wifi les téléchargements disparaissen...

Newbie

Bonjour je suis un abonnement premium de Spotify Lorsque je télécharge des albums ( environ 1 000 chansons en tout) ils sont conservés en mode hors connexion mais au bout de quelques jours sans que ...

lemsadu20

Casual Listener

560 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution Music keeps passing and unpausing repeatedly

PlanPremiumCountryKenyaDevice(Samsung Galaxy S20 FE, Android TV, Windows Desktop)Operating System(iOS 10, Android.) Whenever I'm listening yo music, especially on Android TV, and sometimes on my phone, the music will repeatedly pause and unpause. It'...

Casual Listener

  Plan Premium Country Kenya Device (Samsung Galaxy S20 FE, Android TV, Windows Desktop) Operating System (iOS 10, Android.)   Whenever I'm listening yo music, especially on Andro...

AlejaR

Moderator

1839 Views

3 replies

0 likes

  • 1839 Views
  • 3 replies
  • 0 likes

Spotify loses the page I'm on when I return to it from another app

PlanPremiumCountryUnited KingdomDeviceOneplus 5tOperating SystemAndroid 10 My Question or IssueWhen I'm in the Spotify app looking at (for example) a playlist, if I switch to another app then come back to Spotify a few mins later, it will briefly sho...

Casual Listener

  Plan Premium Country United Kingdom Device Oneplus 5t Operating System Android 10   My Question or Issue When I'm in the Spotify app looking at (for example) a playlist, if I s...

HalfNathan

Roadie

340 Views

1 replies

0 likes

  • 340 Views
  • 1 replies
  • 0 likes

Sound lagging on android tv in speaker group

PlanPremiumCountrySwedenDeviceNvidia shield tvOperating SystemAndroid My Question or IssueWhen casting to a group of speakers, all work fine except from nvidia shield (android tv), which lags. If only casting to the nvidia shield (android tv), the so...

Newbie

Plan Premium Country Sweden Device Nvidia shield tv Operating System Android   My Question or Issue When casting to a group of speakers, all work fine except from nvidia shield (androi...

541 Views

0 replies

0 likes

  • 541 Views
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Superuser Contribution Add To Home Screen Issue

PlanPremiumCountryPhilippinesDeviceSamsung Galaxy NoteOperating SystemAndroid Lollipop Help! Previously, the "Add To Home Screen" was working fine on my phone after I download the full album. Now there are some albums going to my Home Screen and some...

Newbie

Plan Premium Country Philippines Device Samsung Galaxy Note Operating System Android Lollipop   Help! Previously, the "Add To Home Screen" was working fine on my phone after I download ...

Vasil

Moderator

23434 Views

9 replies

7 likes

add to home screen
  • 23434 Views
  • 9 replies
  • 7 likes