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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111166 Views

26 replies

3 likes

  • 111166 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223672 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223672 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580838 Views

79 replies

3 likes

  • 580838 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478279 Views

577 replies

40 likes

Account
Free
  • 478279 Views
  • 577 replies
  • 40 likes

Superuser Contribution Cant share music to any social media

PlanPremiumCountryUSADeviceGalaxy S10eOperating SystemAndroid 12 I can't share any music or click anything when I try to share music, the screen stays stuck on "couldn't load preview try again" I've already tried rebooting, uninstalling and reinstall...

Newbie

  Plan Premium Country USA Device Galaxy S10e Operating System Android 12   I can't share any music or click anything when I try to share music, the screen stays stuck on "couldn'...

Yordan

Moderator

1756 Views

6 replies

4 likes

  • 1756 Views
  • 6 replies
  • 4 likes

Solved!!Superuser Contribution No me aparece disponible mi música descargada

Hola, cuento con el plan premium pero me aparece como nos disponible mi música descargada ya reinstalé la app, ya borre la memoria cache, ya cerré sesión pero no me da solución.

Casual Listener

Hola, cuento con el plan premium pero me aparece como nos disponible mi música descargada ya reinstalé la app, ya borre la memoria cache, ya cerré sesión pero no me da solución.

Fzappa

Casual Listener

1145 Views

8 replies

1 likes

  • 1145 Views
  • 8 replies
  • 1 likes

Why can't I share my playlist

Whenever I go to share playlist or even add someone else to the playlist I just get a continuous reload thing.

Visitor

Whenever I go to share playlist or even add someone else to the playlist I just get a continuous reload thing.

kaworu_bloodpaw

Roadie

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Can't share tracks

Can't share tracks, if I click on the 3 dots on the side of the track then click on share it's just loading then the reload arrow appears to try to load up again but whit out luck, I have tried to reinstall the app, log out, change from wifi to the p...

Newbie

Can't share tracks, if I click on the 3 dots on the side of the track then click on share it's just loading then the reload arrow appears to try to load up again but whit out luck, I have tried to re...

kaworu_bloodpaw

Roadie

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

Superuser Contribution Samsung S20 play music itself randomly

PlanPremiumCountryFranceDeviceSamsung Galaxy S20Operating SystemAndroid 11 My Question or IssueHello, Please excuse me in advance but for such a long description, I will use a translator to convert French. I am having a problem since I bought my Sams...

Casual Listener

Plan Premium Country France Device Samsung Galaxy S20 Operating System Android 11   My Question or Issue Hello,   Please excuse me in advance but for such a long description, I ...

BRM2

Visitor

13680 Views

10 replies

1 likes

  • 13680 Views
  • 10 replies
  • 1 likes

I can't share lyrics

I use a Xiaomi Redmi note 8 phone, and I've reinstalled Spotify more than once, and i still can't share lyrics

Newbie

I use a Xiaomi Redmi note 8 phone, and I've reinstalled Spotify more than once, and i still can't share lyrics

kaworu_bloodpaw

Roadie

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Superuser Contribution Couldn't scroll the bar to rewind the song

if the song plays the part of 1:50 where as i wanted to rewind the song part to 1:45 , i couldn't drag the scroll bar back to rewind the song

Visitor

if the song plays the part of 1:50 where as i wanted to rewind the song part to 1:45 , i couldn't drag the scroll bar back to rewind the song

Vasil

Moderator

531 Views

1 replies

0 likes

  • 531 Views
  • 1 replies
  • 0 likes

Superuser Contribution Nao consigo entrar no plano familiar

Quando aceito o convite pra entrar no grupo familiar aparece uma mensagem que so pode entrar uma vez a cada 12 meses

Newbie

Quando aceito o convite pra entrar no grupo familiar aparece uma mensagem que so pode entrar uma vez a cada 12 meses

Dian

Spotify Legend

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

Can't share songs

My plan is the coolest.I'm on premium.Android, SA71.Brazil. Whenever I try to share a song, a gray card starts loading and it keeps loading until it fails. A circular white arrow appears, so I can retry it, but I can't click on the options right belo...

Casual Listener

My plan is the coolest. I'm on premium. Android, SA71. Brazil.     Whenever I try to share a song, a gray card starts loading and it keeps loading until it fails. A circular white arr...

ertekcansu

Newbie

1401 Views

7 replies

3 likes

It was never about the songs
Loading Screen
loading where Jesus's nemesis resides
nightmare loading
Share crash
share music
UNABLE TO SHARE MUSIC
  • 1401 Views
  • 7 replies
  • 3 likes

Why when I press "Play Next Song" button, it deletes the whole queue?

Hello, I have a problem with Spotify that never happened to me and it started happening like two weeks back. Whenever I listen to music on Spotify, then turn off Spotify and after like 2 hours I turn on Spotify again, the last song that played when I...

Newbie

Hello, I have a problem with Spotify that never happened to me and it started happening like two weeks back. Whenever I listen to music on Spotify, then turn off Spotify and after like 2 hours I turn...

kaworu_bloodpaw

Roadie

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

Superuser Contribution EQ turns off by itself

PlanPremiumCountryArgentinaDeviceRedmi 4AOperating SystemAndroid 7.1.2Good morning, I have the following problem: The EQ turns itself off. The app works normally but when you change songs, it deactivates. When entering the EQ screen it is activated a...

Newbie

Plan Premium Country Argentina Device Redmi 4A Operating System Android  7.1.2 Good morning, I have the following problem: The EQ turns itself off. The app works normally but when you ch...

OscarDC

Moderator

652 Views

2 replies

0 likes

eq
turns off
  • 652 Views
  • 2 replies
  • 0 likes

Superuser Contribution Songs only playing for 1 second

PlanPremiumCountryUKDeviceHuawei P30Operating SystemAndroid 10 / Android Auto My Question or IssueI'm using Spotify via Android Auto.I can use the GUI to select a song and it will play back fine.However if I use Google Assistant via Android Auto to s...

Casual Listener

Plan Premium Country UK Device Huawei P30 Operating System Android 10 / Android Auto   My Question or Issue I'm using Spotify via Android Auto. I can use the GUI to select a so...

kaworu_bloodpaw

Roadie

3592 Views

6 replies

0 likes

Android 10
android auto
  • 3592 Views
  • 6 replies
  • 0 likes

Superuser Contribution Açtığım müzik ile müziğin resmi eşleşmiyor

Örnek veriyorum Ahmet Kaya müziği açtığımda müziğin arkasında Müslüm Gürses fotoğrafı oluyor

Visitor

Örnek veriyorum Ahmet Kaya müziği açtığımda müziğin arkasında Müslüm Gürses fotoğrafı oluyor

Lyubka

Moderator

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
  • 0 likes

Superuser Contribution Please can you deleted ALL my shows and podcasts

I want to deleted all my shows and podcasts but I can't because I'm on a phone, please can you do it for me?

Visitor

I want to deleted all my shows and podcasts but I can't because I'm on a phone, please can you do it for me?

ValVerdian

Newbie

801 Views

2 replies

0 likes

  • 801 Views
  • 2 replies
  • 0 likes

Superuser Contribution Downloaded songs only appear when I like the album 🙃

Yeah this has been going on for over a month now, I think with a recent update (and yes I have updated it since) but it's really getting annoying now as someone who listens to a lot of music.   

Casual Listener

Yeah this has been going on for over a month now, I think with a recent update (and yes I have updated it since) but it's really getting annoying now as someone who listens to a lot of music.  ...

Haydn22

Casual Listener

456 Views

2 replies

0 likes

  • 456 Views
  • 2 replies
  • 0 likes

Superuser Contribution Gift card pin is not working.

The pin on my $30 giftcard is hard to read. I got locked out of entering it over a 24 hour period. Some of the pin is hard to read. I might need a new code?

Visitor

The pin on my $30 giftcard is hard to read. I got locked out of entering it over a 24 hour period. Some of the pin is hard to read. I might need a new code?

Lyubka

Moderator

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Superuser Contribution Like music and follow artist

HelloIm can't like music and follow artist in my spotify appI have updated the app several times, but it has not changed

Visitor

Hello Im can't like music and follow artist in my spotify app I have updated the app several times, but it has not changed

Lyubka

Moderator

366 Views

1 replies

0 likes

  • 366 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song greyed out in my liked songs

The song is from y local files. It does play nirmally for a while before being greyed out. when I click on it, it says song is not avilable on your device.

Visitor

The song is from y local files. It does play nirmally for a while before being greyed out. when I click on it, it says song is not avilable on your device.

Yordan

Moderator

914 Views

1 replies

0 likes

  • 914 Views
  • 1 replies
  • 0 likes