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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376393 Views

541 replies

34 likes

Account
Free
  • 376393 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7568 Views

0 replies

7 likes

  • 7568 Views
  • 0 replies
  • 7 likes

Superuser Contribution Podcast Filter Not Working

PlanFreeCountry DeviceSamsung Galaxy S20 FE My Question or IssueThe podcast filter button us not working and i cannot sort it to unplayed. I have tried to restart the app, uninstall the app, restart my phone, logging out of the app and logging in (mu...

Visitor

Plan Free Country   Device Samsung Galaxy S20 FE   My Question or Issue The podcast filter button us not working and i cannot sort it to unplayed. I have tried to restart the app, u...

Eni

Moderator

613 Views

3 replies

0 likes

  • 613 Views
  • 3 replies
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Superuser Contribution Audio quality selection locked

PlanPremium DuoCountryMéxicoDeviceHuawei Nova 9Operating SystemEMUI 12.0.1 My Question or IssueDoes not allow selection of audio quality. Many other options are still disabled in the menu

Newbie

Plan Premium Duo Country México Device Huawei Nova 9 Operating System EMUI 12.0.1   My Question or Issue Does not allow selection of audio quality. Many other options are still disable...

AlejaR

Moderator

278 Views

1 replies

0 likes

  • 278 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autoplay turning itself off

PlanPremiumCountryUSADeviceMotorola One 5G AceOperating SystemAndroid 11 (Kernel 4.19.157-perf+) My Question or IssueAutoplay will turn itself off at a random interval (usually greater than 48 hours) and once this happens, even if I turn it back on i...

Newbie

Plan Premium Country USA Device Motorola One 5G Ace Operating System Android 11 (Kernel 4.19.157-perf+)   My Question or Issue Autoplay will turn itself off at a random interval (usual...

MihailY

Moderator

323 Views

1 replies

0 likes

  • 323 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify it's not working in background

PlanFreeCountryPolandDeviceSamsung Galaxy A8Operating SystemAndroid Pie My Question or IssueWhen I start playing music and then I leave app, the music plays for only few minutes. Somehow it stops playing even when it's in the middle of the song. More...

Visitor

Plan Free Country Poland Device Samsung Galaxy A8 Operating System Android Pie   My Question or Issue When I start playing music and then I leave app, the music plays for only few minu...

Dian

Spotify Legend

23349 Views

4 replies

0 likes

  • 23349 Views
  • 4 replies
  • 0 likes

Superuser Contribution Help with Android Auto buttons

Can someone tell me what these buttons mean when I'm listening to a station on Android Auto? I'm new to Spotify and tried to find the equivalent buttons in the Windows app but couldn't. I also could not find any manual or help pages specific to the A...

Newbie

Can someone tell me what these buttons mean when I'm listening to a station on Android Auto?  I'm new to Spotify and tried to find the equivalent buttons in the Windows app but couldn't.  I...

OscarDC

Moderator

7401 Views

3 replies

0 likes

  • 7401 Views
  • 3 replies
  • 0 likes

Solved!! spotify freezing

I've had this problem a lot, it used to happen like once a month but now it's several times a week.When I use spotify on my phone the screen suddenly freeze and I can't even close the app. The music keeps playing even tho i've sometimes managed to cl...

Regular

I've had this problem a lot, it used to happen like once a month but now it's several times a week. When I use spotify on my phone the screen suddenly freeze and I can't even close the app. The musi...

RosaTheHelper

Casual Listener

28635 Views

10 replies

1 likes

  • 28635 Views
  • 10 replies
  • 1 likes

Artist mix not refreshing for a week

I have a problem with the artist mixes not refreshing for a week, the only changes in that time was when some songs swapped with each other, I checked spotify on my other phone (also an android) and it was literally the same as my current one. My dai...

Casual Listener

I have a problem with the artist mixes not refreshing for a week, the only changes in that time was when some songs swapped with each other, I checked spotify on my other phone (also an android) and ...

Amay

Spotify Star

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

Auto play Spotify when headset connected....

Can you add a feature where if a headset is connected Spotify autoplays. And allow us to choose which playlist we want to autoplay as I have many.This would be especially useful in my car. As when I connect it to my car stereo it will save me fumblin...

Music Fan

Can you add a feature where if a headset is connected Spotify autoplays. And allow us to choose which playlist we want to autoplay as I have many. This would be especially useful in my car. As whe...

Vovk

Newbie

16056 Views

21 replies

9 likes

  • 16056 Views
  • 21 replies
  • 9 likes

Superuser Contribution Spotify elimina mi musica descargada

Me ha pasado ya varias veces y cada vez que ocurre es muy molesto tener que descargar la musica de nuevo. He estado leyendo todos los posts acerca de este problema, y todos los motivos que dan por los cuales se podria haber eliminado mi musica no apl...

Newbie

Me ha pasado ya varias veces y cada vez que ocurre es muy molesto tener que descargar la musica de nuevo. He estado leyendo todos los posts acerca de este problema, y todos los motivos que dan por lo...

Dian

Spotify Legend

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution "Spotify is trying to play..." Notification

PlanPremiumCountryTurkeyDeviceSamsung Galaxy A71Operating SystemAndroid 10 My Question or IssueSteps to reproduce the issue: 1. Open Spotify2. "Spotify is trying to play..." notification appears immediately.3. Head back to Android's home screen.4. Th...

Music Fan

Plan Premium Country Turkey Device Samsung Galaxy A71 Operating System Android 10   My Question or Issue Steps to reproduce the issue:   1. Open Spotify 2. "Spotify is trying t...

marianojurcy

Regular

64036 Views

26 replies

1 likes

  • 64036 Views
  • 26 replies
  • 1 likes

Solved!!Superuser Contribution How much battery does spotify use?

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy S8My Question or IssueHi,I was just wondering how much battery spotify uses? I am planning on going on a roadtrip and I was wondering how much battery it will use up a day?Thanks!

Regular

Plan Premium Country United Kingdom Device Samsung Galaxy S8 My Question or Issue Hi, I was just wondering how much battery spotify uses? I am planning on going on a roadtrip and I was wonder...

Lacietalor123

Visitor

6709 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution Problème de Connexion

Bonjour je suis un abonnement premium de SpotifyLorsque je télécharge des albums ( environ 1 000 chansons en tout) ils sont conservés en mode hors connexion mais au bout de quelques jours sans que j'ai accès à la wifi les téléchargements disparaissen...

Newbie

Bonjour je suis un abonnement premium de Spotify Lorsque je télécharge des albums ( environ 1 000 chansons en tout) ils sont conservés en mode hors connexion mais au bout de quelques jours sans que ...

lemsadu20

Casual Listener

529 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution Music keeps passing and unpausing repeatedly

PlanPremiumCountryKenyaDevice(Samsung Galaxy S20 FE, Android TV, Windows Desktop)Operating System(iOS 10, Android.) Whenever I'm listening yo music, especially on Android TV, and sometimes on my phone, the music will repeatedly pause and unpause. It'...

Casual Listener

  Plan Premium Country Kenya Device (Samsung Galaxy S20 FE, Android TV, Windows Desktop) Operating System (iOS 10, Android.)   Whenever I'm listening yo music, especially on Andro...

AlejaR

Moderator

1687 Views

3 replies

0 likes

  • 1687 Views
  • 3 replies
  • 0 likes

Spotify loses the page I'm on when I return to it from another app

PlanPremiumCountryUnited KingdomDeviceOneplus 5tOperating SystemAndroid 10 My Question or IssueWhen I'm in the Spotify app looking at (for example) a playlist, if I switch to another app then come back to Spotify a few mins later, it will briefly sho...

Casual Listener

  Plan Premium Country United Kingdom Device Oneplus 5t Operating System Android 10   My Question or Issue When I'm in the Spotify app looking at (for example) a playlist, if I s...

HalfNathan

Roadie

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
  • 0 likes

Sound lagging on android tv in speaker group

PlanPremiumCountrySwedenDeviceNvidia shield tvOperating SystemAndroid My Question or IssueWhen casting to a group of speakers, all work fine except from nvidia shield (android tv), which lags. If only casting to the nvidia shield (android tv), the so...

Newbie

Plan Premium Country Sweden Device Nvidia shield tv Operating System Android   My Question or Issue When casting to a group of speakers, all work fine except from nvidia shield (androi...

510 Views

0 replies

0 likes

  • 510 Views
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  • 0 likes

Superuser Contribution Add To Home Screen Issue

PlanPremiumCountryPhilippinesDeviceSamsung Galaxy NoteOperating SystemAndroid Lollipop Help! Previously, the "Add To Home Screen" was working fine on my phone after I download the full album. Now there are some albums going to my Home Screen and some...

Newbie

Plan Premium Country Philippines Device Samsung Galaxy Note Operating System Android Lollipop   Help! Previously, the "Add To Home Screen" was working fine on my phone after I download ...

Vasil

Moderator

23279 Views

9 replies

7 likes

add to home screen
  • 23279 Views
  • 9 replies
  • 7 likes

Superuser Contribution Spotify Wrapped appeared then Disappeared

PlanPremiumCountryUSDeviceS10e My Question or IssueMy Spotify Wrapped appeared this morning, but had a connection issue so I closed it, and when I reopened the app I can't access again. I saw another similar post from last year but the solutions didn...

Visitor

  Plan Premium Country US Device S10e   My Question or Issue My Spotify Wrapped appeared this morning, but had a connection issue so I closed it, and when I reopened the app I can'...

Vasil

Moderator

6258 Views

9 replies

12 likes

  • 6258 Views
  • 9 replies
  • 12 likes

Superuser Contribution Unable to view podcast (video) in full screen on Android tablet

PlanPremiumCountryGermanyDeviceSamsung Galaxy Tab S7+Operating SystemAndroid 12 My Question or IssueWhen viewing a video podcast in the app on my tablet, I cannot put it in full screen mode while in landscape orientation. Horizontally, the video only...

Regular

Plan Premium Country Germany Device Samsung Galaxy Tab S7+ Operating System Android 12   My Question or Issue When viewing a video podcast in the app on my tablet, I cannot put it in f...

likethecard

Casual Listener

8691 Views

41 replies

1 likes

Android
tablet
video
  • 8691 Views
  • 41 replies
  • 1 likes

Superuser Contribution Unable to add Spotify on Bose Soundtouch app

My Question or IssueI cannot add Spotifyto the Bose Soundtouch app as when I go to log in I get this message below:For your account security, logging in to Facebook from an embedded browser is disabled. To continue, download and log in to the Faceboo...

Visitor

My Question or Issue I cannot add Spotifyto the Bose Soundtouch app as when I go to log in I get this message below: For your account security, logging in to Facebook from an embedded browser is di...

MihailY

Moderator

878 Views

1 replies

0 likes

facebook login
  • 878 Views
  • 1 replies
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Solved!!Superuser Contribution Verification code for reporting stuff isn't working

PlanPremiumCountryAustriaDevice(Huawei P20 Lite)Operating System(Windows 10) My Question or Issue:Hey, so I wanted to report a user for doing fake streams and stuff in his playlist, so I clicked on report, then typed in my email adress, copied the ve...

Casual Listener

Plan Premium Country Austria Device (Huawei P20 Lite) Operating System (Windows 10)   My Question or Issue: Hey, so I wanted to report a user for doing fake streams and stuff in his p...

Lyubka

Moderator

1897 Views

5 replies

0 likes

  • 1897 Views
  • 5 replies
  • 0 likes