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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118659 Views

27 replies

4 likes

  • 118659 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239264 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239264 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600121 Views

79 replies

3 likes

  • 600121 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492674 Views

581 replies

42 likes

Account
Free
  • 492674 Views
  • 581 replies
  • 42 likes

Fichier Locaux non disponoble

Bonjour, J'ai un problème avec spotify sur android, lorsque j'ajoute un fichier local depuis mon pc je peux le lire depuis celui ci mais le titre et grisé sur mon smartphone et quand je clique dessus , un message s'affiche " ce titrer n'est pas dispo...

Regular

Bonjour, J'ai un problème avec spotify sur android, lorsque j'ajoute un fichier local depuis mon pc je peux le lire depuis celui ci mais le titre et grisé sur mon smartphone et quand je clique dess...

Jb196

Visitor

4031 Views

9 replies

0 likes

  • 4031 Views
  • 9 replies
  • 0 likes

Superuser Contribution Hidden or blocked songs?

Sometimes I find artists who have hidden or blocked songs that I can't play, they're in a dark Grey colour and there's no information about what it is happening or how I can fix it. I have premium account since 2015 and I just find it unfair, paying ...

Newbie

Sometimes I find artists who have hidden or blocked songs that I can't play, they're in a dark Grey colour and there's no information about what it is happening or how I can fix it. I have premium ac...

mfedo

Visitor

12769 Views

8 replies

1 likes

  • 12769 Views
  • 8 replies
  • 1 likes

Solved!!Superuser Contribution Why my Spotify is different than my friend?

PlanPremiumCountryIndonesiaDeviceXiaomi Redmi Note 4Operating SystemAndroid 7.0 My Question or IssueSo when I just screenshot my Spotify, and my friend sent to me with a different ui, I don't know how he make that

Newbie

Plan Premium Country Indonesia Device Xiaomi Redmi Note 4 Operating System Android 7.0   My Question or Issue So when I just screenshot my Spotify, and my friend sent to me with a diff...

Dian

Spotify Legend

799 Views

1 replies

0 likes

  • 799 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pausing randomly

I just recently had an issue where spotify is pausing after about 30 seconds. I have reinstalled, battery saver is off, signed out everywhere, restarted my phone, checked other devices

Visitor

I just recently had an issue where spotify is pausing after about 30 seconds. I have reinstalled, battery saver is off, signed out everywhere, restarted my phone, checked other devices

Joan

Moderator

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

Superuser Contribution A deleted song keeps playing on my playlist

I have a playlist that I had deleted a song from, but the song keeps playing when I listen to the playlist. If I look at the list of songs on the playlist, it doesn't appear, but the song still comes up when I listen to the playlist. How can I get ri...

Visitor

I have a playlist that I had deleted a song from, but the song keeps playing when I listen to the playlist. If I look at the list of songs on the playlist, it doesn't appear, but the song still comes...

MihailY

Moderator

669 Views

1 replies

0 likes

  • 669 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't open a podcast

I am not able to open a podcast. I receive an error every time I tried to open it. I can open it from other phone but not on mine.

Visitor

I am not able to open a podcast. I receive an error every time I tried to open it. I can open it from other phone but not on mine.

MihailY

Moderator

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sorting a playlist by Date Added descending, sorts the list in the wrong order.

PlanPremium DeviceSamsung Galaxy 10+Operating SystemAndroid 12Sorting a playlist by Date Added descending, sorts the list in the wrong order. When the arrow is heading down, the first appearing song is the oldest added to the playlist. In the desktop...

Newbie

Plan Premium   Device Samsung Galaxy 10+ Operating System Android 12 Sorting a playlist by Date Added descending, sorts the list in the wrong order. When the arrow is heading down, the ...

Vasil

Moderator

564 Views

1 replies

0 likes

  • 564 Views
  • 1 replies
  • 0 likes

Autoplay/autostart/resume broken - again

It looks like a recent update has broken autoplay again. I am experiencing the issues described in this post https://community.spotify.com/t5/Android/Autostart-autoplay-resume-not-working-anymore/td-p/5258203again.

Music Fan

It looks like a recent update has broken autoplay again. I am experiencing the issues described in this post https://community.spotify.com/t5/Android/Autostart-autoplay-resume-not-working-anymore/td-...

476 Views

0 replies

0 likes

  • 476 Views
  • 0 replies
  • 0 likes

Superuser Contribution Help Sorting in a Playlist

PlanFreeCountryUSADeviceMotorola Moto E4Operating SystemAndroid NougatSpotify App Version8.5.29.828 My Question or IssueI am unable to sort songs in a playlist. Per the instructions in the Sort and Filter help page, I should be able to sort songs in ...

Casual Listener

Plan Free Country USA Device Motorola Moto E4 Operating System Android Nougat Spotify App Version 8.5.29.828   My Question or Issue I am unable to sort songs in a playlist. Per ...

smacchia

Gig Goer

3020 Views

10 replies

0 likes

  • 3020 Views
  • 10 replies
  • 0 likes

spotify isnt detecting songs that are saved locally(mp3 files) on my sdcard

my spotify is not detecting songs that are saved locally(mp3 files) on my micro sd card. am i missing something?note:1. my sd card is not corrupt(other music players are able to detect and play songs on sd card)2. i have turned on all required settin...

Casual Listener

my spotify is not detecting songs that are saved locally(mp3 files) on my micro sd card. am i missing something? note: 1. my sd card is not corrupt(other music players are able to detect and pl...

Jose_M

Spotify Star

764 Views

3 replies

0 likes

  • 764 Views
  • 3 replies
  • 0 likes

Superuser Contribution Visual bug where the downloaded symbol will not show next to liked/downloaded songs

When viewing an album, the downloaded symbol will not show next to liked/ downloaded songs outside of 2 situations. Firstly, the very first song in album will always show the downloaded button if it is liked, but the rest will not.However, if the dow...

Visitor

When viewing an album, the downloaded symbol will not show next to liked/ downloaded songs outside of 2 situations.   Firstly, the very first song in album will always show the downloaded butt...

MihailY

Moderator

670 Views

1 replies

0 likes

  • 670 Views
  • 1 replies
  • 0 likes

Superuser Contribution Continuar musica ao abri app

Ao abrir o app no modo offline ele não continua a toca a ultima musica que estava ouvindo. Tenho que procurar a musica na playlist e colocar pra tocar. No deezer isso funciona perfeitamente.

Newbie

Ao abrir o app no modo offline ele não continua a toca a ultima musica que estava ouvindo. Tenho que procurar a musica na playlist e colocar pra tocar. No deezer isso funciona perfeitamente.

Vasil

Moderator

1550 Views

1 replies

0 likes

  • 1550 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline

PlanFamilyCountryUkraineDevice(Redmi note 10)Operating System(Android 12) My Question or IssueDownloaded music becomes unavailable immediately after the internet goes down. I tried all the recommendations, deleted Spotify and reinstalled. All permiss...

Casual Listener

Plan Family Country Ukraine Device (Redmi note 10) Operating System (Android 12)   My Question or Issue Downloaded music becomes unavailable immediately after the internet goes down. I...

Lyubka

Moderator

1026 Views

5 replies

1 likes

  • 1026 Views
  • 5 replies
  • 1 likes

Solved!! Unable to see sort or see sorted songs in playlist in android app

I started having this issue in the last month (Jan 2023). Spotify tells me to sort on the desktop app and while that works, the sort of songs in the playlist IS NOT REFLECTED in the android app. I'm a premium customer and this is really CRITICAL feat...

Gig Goer

I started having this issue in the last month (Jan 2023). Spotify tells me to sort on the desktop app and while that works, the sort of songs in the playlist IS NOT REFLECTED in the android app. I'm ...

Amay

Spotify Star

1229 Views

5 replies

0 likes

  • 1229 Views
  • 5 replies
  • 0 likes

Superuser Contribution Frequent auto-pausing during playback

Plan: Premium Country: Canada Device: Samsung Galaxy A32 5G Operating System: Android My Question or Issue: Throughout the last couple of weeks I have been experiencing spotify auto-pausing my podcasts during playback. The autopausing seems to happen...

Visitor

      Plan: Premium       Country: Canada       Device: Samsung Galaxy A32 5G       Operating System: Android    ...

Alex

Spotify Legend

593 Views

1 replies

0 likes

  • 593 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liking songs sync issue with mobile app

PlanPremiumDeviceGalaxy S22Operating SystemAndroid 13 My Question or IssueWhen I'm listening to something on the phone app and I like the song on the web player (which I'm using as a controller sort of), the song doesn't like on the mobile app. And v...

Music Fan

Plan Premium Device Galaxy S22 Operating System Android 13   My Question or Issue When I'm listening to something on the phone app and I like the song on the web player (which I'm using ...

Joan

Moderator

548 Views

1 replies

0 likes

Android App
desktop app
liking songs
sync problem
web app
  • 548 Views
  • 1 replies
  • 0 likes

Superuser Contribution Blocking Users

When I block a user in a matter of hours when I check again they are always unblocked and I have to do it again. How can I be sure the user is 100% blocked when you come back to it and it shows them as unblocked and gives to an option to block them a...

Newbie

When I block a user in a matter of hours when I check again they are always unblocked and I have to do it again. How can I be sure the user is 100%  blocked when you come back to it and it shows...

Lyubka

Moderator

882 Views

3 replies

1 likes

  • 882 Views
  • 3 replies
  • 1 likes

Superuser Contribution design changed without update

my design changed without an update while I was listening. the share-button swapped places with the title and the artist. I've already deleted and re-installed the app but nothing changed. my friends who have the same phone as me still have the norma...

Visitor

my design changed without an update while I was listening. the share-button swapped places with the title and the artist. I've already deleted and re-installed the app but nothing changed. my friends...

Eni

Moderator

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes