No puedo inicial la aplicación me dice que tiene un error

[#1]

Instale la app y me dice que borre cache, lo hago y aun así me dice que tiene un error mi celcelular es un galaxy note 20 ultra

[Joan]

Hi there, 

Thanks for reaching out. Hope you don’t mind us responding in English, as this is the official language of the Community. Try performing a clean reinstall, that will clear the aforementioned cache and should resolve the issue. Consider testing it out on different networks too. If you continue to get this error, please send us a screenshot and we'll have a look.

Hope this helps.