Help Wizard

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I can't open a podcast

I can't open a podcast

I am not able to open a podcast. I receive an error every time I tried to open it. I can open it from other phone but not on mine.
1 Reply



Thanks for reaching out.


Can you please let us know the following, so we can investigate this further:

  • The model, OS version and Spotify version of your device.
  • What podcast does this happen with and have you had any issues with other shows?
  • Does the same happen when using a different device? What about a different connection?
  • Have you tried any troubleshooting steps like reinstalling your app?

A screenshot of the error message would also be really helpful.


Keep us posted.

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