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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

4311 Views

0 replies

6 likes

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  • 6 likes

Superuser Contribution Music not auto playing when connecting to Bluetooth

PlanPremiumCountryUSADeviceSamsung S22 Ultra pairing with Bose headphones Operating SystemAndroid 13 My Question or IssueEveryone is talking about not wanting music to automatically play when connecting a Bluetooth device, and here I am actively want...

Casual Listener

Plan Premium Country USA Device Samsung S22 Ultra pairing with Bose headphones  Operating System Android 13   My Question or Issue Everyone is talking about not wanting music to a...

Yordan

Moderator

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

Superuser Contribution Repeat Button resets when i close app

Hello, so i have a Problem with the Spotify App. When i want a playlist to play on repeat, i activate the button; the repeat button is green. When i close the App and start it again it always resets and is grey again. This is quite annoying, because ...

Regular

Hello,   so i have a Problem with the Spotify App. When i want a playlist to play on repeat, i activate the button; the repeat button is green. When i close the App and start it again it alway...

Yordan

Moderator

458 Views

3 replies

0 likes

  • 458 Views
  • 3 replies
  • 0 likes

Suggested Song on 60+ song playlist?

I have a playlist that i listen to when i code because i know all the songs and it does not distract me with new stuff. Just today i played it on my android phone and got a song that i had never heard before. I looked and it was a suggested song that...

Casual Listener

I have a playlist that i listen to when i code because i know all the songs and it does not distract me with new stuff. Just today i played it on my android phone and got a song that i had never hear...

Barbieonmywristtat

Casual Listener

3442 Views

7 replies

6 likes

  • 3442 Views
  • 7 replies
  • 6 likes

Solved!! is it possible to change default setting to loop one song?

Hi! first, I love spotify, on the computer it's great, and i feel like the app is solid, too. I like to listen through cd's, playlists, discover new stuff mainly over the weekend. However, when i'm at work, this might sound silly, but i kinda have go...

Casual Listener

Hi!   first, I love spotify, on the computer it's great, and i feel like the app is solid, too.   🙂   I like to listen through cd's, playlists, discover new stuff mainly over the ...

miferrei

Newbie

3777 Views

3 replies

0 likes

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Superuser Contribution I can't add songs to my playlist, how can I fix this?

If i add "suggested songs" on "add songs" it says it has dded the songs but theyre not really added. If i leave and come back again, it asks me again if I want to add them. Tried restarting my phone nd uninstall and reinstalling spotify

Newbie

If i add "suggested songs" on "add songs" it says it has dded the songs but theyre not really added. If i leave and come back again, it asks me again if I want to add them. Tried restarting my ...

AlejaR

Moderator

277 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution you are in offline mode cant login - Android Oneplus 7t

On the last 2 days i cant used spotify on phone. First day app think i dont have internet connections, i used mobile data and wifi doesnt work. i tryrestart phone , reinstall app, check update and settings - none of it worked.Now i cant login "You ar...

Visitor

On the last 2 days i cant used spotify on phone. First day app think i dont have internet connections, i used mobile data and wifi doesnt work. i try restart phone , reinstall app, check update and ...

AlejaR

Moderator

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sign in with Facebook ends in blank screen

PlanFree/PremiumCountry DevicePixel 7 ProOperating SystemAndroid 13 My Question or IssueIssue is simple - when I try to sign in with Facebook, it will open my browser and authenticate successfully, but then it will switch back to the app and simply s...

Newbie

Plan Free/Premium Country   Device Pixel 7 Pro Operating System Android 13   My Question or Issue Issue is simple - when I try to sign in with Facebook, it will open my brows...

Eni

Moderator

9265 Views

47 replies

21 likes

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  • 47 replies
  • 21 likes

Superuser Contribution Spotify on my device won't work

I have a Samsung A20 this is the first time in 7 years I have had an issue like this with my Spotify. The web player will work on my phone, but the app won't. On other devices Like my friends phone my Spotify account works. Please help it has been li...

Casual Listener

I have a Samsung A20 this is the first time in 7 years I have had an issue like this with my Spotify. The web player will work on my phone, but the app won't. On other devices Like my friends phone m...

Kiril

Moderator

467 Views

3 replies

0 likes

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Superuser Contribution After closing Spotify, the notification is broken

PlanFreeCountryFrance DeviceOneplus 8TOperating SystemAndroid 11 My Question or IssueHello, I have been looking around the internet to see if this issue has been seen somewhere but I did not manage to find anything. If it has already been reported an...

Regular

Plan Free Country France     Device Oneplus 8T Operating System Android 11   My Question or Issue Hello, I have been looking around the internet to see if this issue has be...

Bradcrites

Regular

7269 Views

40 replies

2 likes

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  • 40 replies
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Superuser Contribution Stops my podcast after 2 1/2 hours and starts the next one?

Why does my spotify stop my 4(+) hour long podcasts at 2 1/2 hours and start another one. It's getting really annoying to keep going back and forth. Also, this really sucks because I listen to relaxing sound podcasts (5-8 hours) to sleep, to then be ...

Casual Listener

Why does my spotify stop my 4(+) hour long podcasts at 2 1/2 hours and start another one. It's getting really annoying to keep going back and forth. Also, this really sucks because I listen to relaxi...

AlejaR

Moderator

661 Views

3 replies

1 likes

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Superuser Contribution App keeps crashing

I keep opening the app and it crashes right away. Anyone else having this issue?

Casual Listener

I keep opening the app and it crashes right away. Anyone else having this issue?

Eni

Moderator

269 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution [Android] Please reduce or remove the splash screens

Every single time I open the Spotify app on my Pixel 2 XL, I get some sort of splash screen (some might call it a full screen notification) that tells me to check out some feature or artist or podcast. This even happens at times when I return to the ...

Casual Listener

Every single time I open the Spotify app on my Pixel 2 XL, I get some sort of splash screen (some might call it a full screen notification) that tells me to check out some feature or artist or podcas...

AlejaR

Moderator

1668 Views

7 replies

3 likes

Android
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Superuser Contribution Unable to unhide hidden song

PlanPremiumCountryNew ZealandDeviceSamsung Galaxy S10Operating SystemOneUI 4.1 My Question or IssueI hid a song a few months back to make it skip over the song when I play the album, but now when I try to unhide the song by tapping on "hidden" option...

Newbie

Plan Premium Country New Zealand Device Samsung Galaxy S10 Operating System OneUI 4.1   My Question or Issue I hid a song a few months back to make it skip over the song when I play th...

Alex

Spotify Legend

343 Views

1 replies

0 likes

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Superuser Contribution [Android] Missing play folder in app

PlanFree/PremiumDevice(OnePlus 8 Pro + Desktop)Operating System(Android 12 + Windows 10) My Question or IssueWith the new addition of folders for playlists, on desktop we have the possibility to Queue a whole folder with the simple press of the play ...

Casual Listener

Plan Free/Premium Device (OnePlus 8 Pro + Desktop) Operating System (Android 12 + Windows 10)   My Question or Issue With the new addition of folders for playlists, on desktop we have th...

sucacu

Casual Listener

491 Views

2 replies

0 likes

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  • 2 replies
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I'm unable to download individual songs on my spotify app

I want to download single songs on my app but they don't show the download arrow sign

Visitor

I want to download single songs on my app but they don't show the download arrow sign

Amay

Spotify Star

2907 Views

1 replies

0 likes

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Solved!!Superuser Contribution Android 11 can not use external SDCard as Downloadfolder

PlanPremiumCountrygermanyDeviceSamsung Galaxy XCover 4s (SM-G398FN/DS)Operating SystemAndroid 11 (securepatch 1 Jul 2022) My Question or Issuei want chose externals SD-Card (256GB) as Downloadfolder but Spotify can not.i want download some offline mu...

Regular

Plan Premium Country germany Device Samsung Galaxy XCover 4s (SM-G398FN/DS) Operating System Android 11 (securepatch 1 Jul 2022)   My Question or Issue i want chose externals SD-Card (...

leminsc8

Regular

2376 Views

11 replies

0 likes

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  • 11 replies
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Superuser Contribution Podcast

Certain podcast won't play. It just stays stuck at 0:00 (meateater. Stiff socks) but others like Joe Rogan and huberman lab play fine PlPremiumCountry DevicePixel 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Certain podcast won't play. It just stays stuck at 0:00 (meateater. Stiff socks) but others like Joe Rogan and huberman lab play fine    PlPremium Country   Device Pixel 6 Opera...

MihailY

Moderator

314 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution BUG: play queue disappears on android

DescriptionFirst of all this issue was already reported numerous times over last two years. Unfortunately it seems it never got proper attention (I would place there few links with examples, however this forum is rejecting my posts with links for som...

Music Fan

Description First of all this issue was already reported numerous times over last two years. Unfortunately it seems it never got proper attention (I would place there few links with examples, howeve...

Lyubka

Moderator

9434 Views

7 replies

2 likes

  • 9434 Views
  • 7 replies
  • 2 likes