Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • Mad4music
  • Visitor
  • 31923 Views
  • 62 replies
  • 25 likes
  • 31923 Views
  • 62 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 872382 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 872382 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 25140 Views
  • 3 replies
  • 0 likes
  • 25140 Views
  • 3 replies
  • 0 likes

Superuser Contribution Desktop local files added to playlist, only some sync to mobile

Plan - PremiumCountry USADevice - Pixel 5Operating System - Android 12My Question or IssueIn the Desktop app, I create a new playlist, and add 10 local files to it. All 10 play fine in the desktop app. I sync the playlist to my Android device. 9 of t...

  • Regular
  • Plan - Premium Country USA Device - Pixel 5 Operating System - Android 12 My Question or Issue In the Desktop app, I create a new playlist, and add 10 local files to it. All 10 play fine i...
  • YourUncleTony
  • Regular
  • 835 Views
  • 2 replies
  • 0 likes
  • 835 Views
  • 2 replies
  • 0 likes

Superuser Contribution Android Auto still Unable to browse by Album

PlanPremiumCountryNetherlandsDeviceMotorola G7 power / Android Auto (updated)Operating SystemAndroid 10 My Question or IssueThis issue has been discussed earlier (2019, 2020), but I found no solution: It is unable to play downloaded albums in Android...

  • Casual Listener
  •   Plan Premium Country Netherlands Device Motorola G7 power / Android Auto (updated) Operating System Android 10   My Question or Issue This issue has been discussed earlier (201...
  • hector373
  • Regular
  • 3548 Views
  • 25 replies
  • 6 likes
  • 3548 Views
  • 25 replies
  • 6 likes

lyrics don't work on android

PlanPremiumCountryIrelandDeviceSamsung Galaxy S20FEOperating System(Android 12)My Question or IssueHello,It seems that everyone now has the lyrics feature. Even though I have the newest version of Spotify, and it says under songs that they have lyric...

  • Newbie
  • Plan Premium Country Ireland Device Samsung Galaxy S20FE Operating System (Android 12) My Question or Issue Hello, It seems that everyone now has the lyrics feature. Even though I have the ...
  • Taylith
  • Community Legend
  • 305 Views
  • 1 replies
  • 1 likes
  • 305 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Android][Other] Spotify Update?

I have recently discovered Spotify has gotten a new look with new features such as the playlist enhance feature. My phone on the other hand (Samsung Galaxy s10) has not gotten the update. The rest of my family who have the exact same phones got it al...

  • Visitor
  • I have recently discovered Spotify has gotten a new look with new features such as the playlist enhance feature. My phone on the other hand (Samsung Galaxy s10) has not gotten the update. The rest of...
  • Kiril
  • Moderator
  • 271 Views
  • 1 replies
  • 0 likes
  • Android
    Other
  • 271 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Where is the sleep timer control?

Plan: FreeCountry: UKOS: Android 7.1.2App version: 8.7.0.1147I can't see the sleep timer control anywhere.I have tried flushing the cache, and data, and reinstalling the app.Screenshots: showing the podcast playing; when I click on the 3 dots.

  • Casual Listener
  • Plan: Free Country: UK OS: Android 7.1.2 App version: 8.7.0.1147 I can't see the sleep timer control anywhere. I have tried flushing the cache, and data, and reinstalling the app. Screenshots: ...
  • Eni
  • Moderator
  • 975 Views
  • 3 replies
  • 0 likes
  • 975 Views
  • 3 replies
  • 0 likes

Superuser Contribution More sorting options

It would be cool to be able to sort through your liked music by more than just the genre. What if you could sort by decade also? It would make it so much easier to create playlists in different categories.

  • Visitor
  • It would be cool to be able to sort through your liked music by more than just the genre. What if you could sort by decade also? It would make it so much easier to create playlists in different categ...
  • Eni
  • Moderator
  • 309 Views
  • 1 replies
  • 2 likes
  • 309 Views
  • 1 replies
  • 2 likes

Superuser Contribution Features for free user on the mobile

PlanFreeCountryFranceDeviceRedmi Note 9Operating SystemAndroid 10 QP1A.190711.020 My Question or Issuewhy I can't listen to my playlists as I want on mobile. when can i listen à la carte to the titles of my choice in my playlists. Why Spotify does no...

  • Composer
  • Plan Free Country France Device Redmi Note 9 Operating System Android 10 QP1A.190711.020   My Question or Issue why I can't listen to my playlists as I want on mobile. when can i liste...
  • Flanstario1
  • Composer
  • 391 Views
  • 2 replies
  • 0 likes
  • Free
    Listen
    Playlists
  • 391 Views
  • 2 replies
  • 0 likes

Superuser Contribution Premium unable to play downloaded songs

PlanPremiumCountrySloveniaDeviceSamsung Galaxy Grand NeoOperating System(Android KitKat 4.4.4)App version8.6.52.916 I'm having troubles playing downloaded songs from Spotify. I've factory resettedmy phone, did numeral fresh installs, also checked tha...

  • Regular
  • Plan Premium Country Slovenia Device Samsung Galaxy Grand Neo Operating System (Android KitKat 4.4.4) App version 8.6.52.916   I'm having troubles playing downloaded songs from Spotif...
  • miro_b
  • Regular
  • 1183 Views
  • 10 replies
  • 0 likes
  • 1183 Views
  • 10 replies
  • 0 likes

Superuser Contribution Spotify Lyrics unavailable on mobile device

PlanPremium IndividualCountryPolandDeviceLG K61 Operating SystemAndroid 11 Red Velvet Cake My Question or IssueI have problem with Spotify Lyrics feature. It's working on desktop version (Windows 10), but I can use that on my mobile phone. Some songs...

  • Newbie
  • Plan Premium Individual Country Poland Device LG K61  Operating System Android 11 Red Velvet Cake   My Question or Issue I have problem with Spotify Lyrics feature. It's work...
  • Novy
  • Moderator
  • 652 Views
  • 1 replies
  • 0 likes
  • 652 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify auf mehren Google Nests gleichzeitig

Hallo,wie kann ich mit ein Family Account spotify auf mehren Google Mini hören. Ich hab ein google Account meine Frau und der junge hat n eigenen google Account. Alle in einen Haushalt. sobald einer was hört und ein anderer auch was hören will geht d...

  • Newbie
  • Hallo, wie kann ich mit ein Family Account spotify auf mehren Google Mini hören. Ich hab ein google Account meine Frau und der junge hat n eigenen google Account. Alle in einen Haushalt.  soba...
  • Kiril
  • Moderator
  • 340 Views
  • 1 replies
  • 0 likes
  • 340 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify will not connect to Pioneer MVH-2400NEX

PlanPremiumCountry U.S.A.DeviceSamsung Galaxy Note 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a Pioneer MVH-2400NEX and Spotify plays through Android Auto and also streams via bluetooth, however when I choose ...

  • Casual Listener
  • Plan Premium Country  U.S.A. Device Samsung Galaxy Note 8 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have a Pioneer MVH-2400NEX and Spo...
  • Yordan
  • Moderator
  • 38954 Views
  • 56 replies
  • 5 likes
  • 38954 Views
  • 56 replies
  • 5 likes

Superuser Contribution Spotify Connect JVC KD-X472DBT doesnt work "Connecting" all the Time

PremiumGermany Samsung Huawei P10 Lite Android 8.0.0Spotify 8.7.0.1154JVC KD-X472DBTPlaying via Bluetooth The bluetooth connection works and I can hear the music from the app but it just says "Connecting" constantly so I can't use any of the addition...

  • Music Fan
  •   Premium Germany   Samsung Huawei P10 Lite Android 8.0.0 Spotify 8.7.0.1154 JVC KD-X472DBT Playing via Bluetooth   The bluetooth connection works and I can hear the musi...
  • Yordan
  • Moderator
  • 7870 Views
  • 12 replies
  • 5 likes
  • 7870 Views
  • 12 replies
  • 5 likes

Superuser Contribution Playing Multiple Playlists

Is there any way to configure Spotify to play multiple playlists, one after the other?

  • Casual Listener
  • Is there any way to configure Spotify to play multiple playlists, one after the other?
  • dandv
  • Music Fan
  • 7020 Views
  • 5 replies
  • 1 likes
  • 7020 Views
  • 5 replies
  • 1 likes

Spotify uses up nearly 100GB according to my phones settings but the app says it's 45GB how do I fix

PlanPremiumCountryGermanyDeviceOnePlus 8 proOperating Systemlatest android My Question or IssueHello,I was checking my Phones storage to see how things are going and discover Spotify uses up nearly 100GB of it. Admittedly I have a lot of music saved ...

Screenshot_20220209-004712.jpg Screenshot_20220209-010343.jpg
  • Newbie
  •   Plan Premium Country Germany Device OnePlus 8 pro Operating System latest android   My Question or Issue Hello, I was checking my Phones storage to see how things are going an...
  • Loxer
  • Community Legend
  • 767 Views
  • 1 replies
  • 0 likes
  • 767 Views
  • 1 replies
  • 0 likes

Spotify using enormous amount of memory

PlanPremiumCountryGermanyDeviceOnePlus 6Operating SystemAndroid 11 My Question or IssueAt the moment i have not downloaded any songs. When I check the memory usage in the Spotify app it tells me a reasonable amount of memory used. But if I check in t...

  • Newbie
  • Plan Premium Country Germany Device OnePlus 6 Operating System Android 11   My Question or Issue At the moment i have not downloaded any songs. When I check the memory usage in the Spo...
  • Loxer
  • Community Legend
  • 465 Views
  • 1 replies
  • 0 likes
  • 465 Views
  • 1 replies
  • 0 likes

Audio keeps cutting out

Audio keeps cutting out for 2 secs every 90 secs when the screen is locked. Have tried other audio streaming apps and they dont suffer the same problem. This only started happening after the latest update to my phone.PlanPremiumCountryUKDeviceSamsung...

  • Newbie
  • Audio keeps cutting out for 2 secs every 90 secs when the screen is locked.  Have tried other audio streaming apps and they dont suffer the same problem.  This only started happening after ...
  • Loxer
  • Community Legend
  • 756 Views
  • 1 replies
  • 0 likes
  • Samsung S20 Plus
  • 756 Views
  • 1 replies
  • 0 likes

Android Spotify transition looks dull

why is the Spotify ios transition better than Android like when opening a playlist, the Android transition looks dull than ios.

  • Casual Listener
  • why is the Spotify ios transition better than Android like when opening a playlist, the Android transition looks dull than ios.
  • 206 Views
  • 0 replies
  • 0 likes
  • 206 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify (Android Auto) Doesn’t Play Soundtracks/Albums in full

Plan - FreeCountry - CanadaDevice - Pixel 4aOperating System - Android 12 Been noticing an issues for a couple years now when using Spotify through Android Auto. If you select an Album/Soundtrack to play Spotify will play a few songs then go off albu...

  • Newbie
  • Plan - Free Country - Canada Device - Pixel 4a Operating System - Android 12   Been noticing an issues for a couple years now when using Spotify through Android Auto.  If you sele...
  • Kiril
  • Moderator
  • 599 Views
  • 1 replies
  • 2 likes
  • album
    android auto
  • 599 Views
  • 1 replies
  • 2 likes

Superuser Contribution Spotify almost always shows the wrong track, wrong play/pause status, wrong position in track

This has been happening every day for several months. Spotify's display on the phone screen will almost always not show the correct track being played. It will often show some previous track I listened to. This applies to the full screen display of w...

  • Visitor
  • This has been happening every day for several months.   Spotify's display on the phone screen will almost always not show the correct track being played. It will often show some previous track...
  • Ver
  • Spotify Legend
  • 1763 Views
  • 11 replies
  • 2 likes
  • 1763 Views
  • 11 replies
  • 2 likes

Do Spotify support frequencies lower then 60?

PlanPremiumCountry NorwayDevice(Samsung Galaxy S7)Operating System(Androide)My Question or Issue Does Spotify support frequencies lower then 60? I was looking at the equalizer for the app and there you can mix with the Hz from 60Hz to 15000kHz. Is th...

  • Casual Listener
  • Plan Premium Country  Norway Device (Samsung Galaxy S7) Operating System (Androide) My Question or Issue  Does Spotify support frequencies lower then 60? I was looking at the equal...
  • DenoBeno
  • Music Fan
  • 1013 Views
  • 1 replies
  • 0 likes
  • 1013 Views
  • 1 replies
  • 0 likes