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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6940 Views

0 replies

7 likes

  • 6940 Views
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  • 7 likes

Superuser Contribution Android app is extremely slow

First of all, yes I know there are threads like this but I've tried the solutions and nothing worked. Installed the app on new phone, everything is super slow, just like on my old phone. I tried everything I've seen on other threads. Reinstalling, de...

Visitor

First of all, yes I know there are threads like this  but I've tried the solutions and nothing worked.   Installed the app on new phone, everything is super slow, just like on my old phon...

kaeptnsema

Regular

3775 Views

8 replies

0 likes

  • 3775 Views
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Superuser Contribution Can't report a user -- verification code error

Trying to report a spam bot account (under "abusive" though there also isn't a category in reporting for spam).When I try to report, submit my email for the verification code then copy and paste the code into the verification box, it errors out, sayi...

Regular

Trying to report a spam bot account (under "abusive" though there also isn't a category in reporting for spam). When I try to report, submit my email for the verification code then copy and paste th...

MafeG

Spotify Legend

625 Views

1 replies

0 likes

  • 625 Views
  • 1 replies
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Solved!!Superuser Contribution Lyrics not showing (checked other threads)

PlanPremium Family PlanCountryPolandDeviceSamsung A71Operating SystemAndroid 11 (samsung system overlay 3.1) account started in 2017 (I noticed that for younger accounts the problem doesn't appear) and I won't switch to another My Question or IssueIn...

Casual Listener

  Plan Premium Family Plan Country Poland Device Samsung A71 Operating System Android 11 (samsung system overlay 3.1)    account started in 2017 (I noticed that for younger a...

Alex

Spotify Legend

1427 Views

1 replies

0 likes

android 11
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Superuser Contribution Downloaded songs stop playing after 5 seconds if I'm connected to a network

For the last month I've had issues with songs stopping after 5 seconds. I have my playlist downloaded and if I switch to offline mode the music plays fine. I've reinstalled the app, cleared the cache, have plenty of storage, tried different versions ...

Newbie

For the last month I've had issues with songs stopping after 5 seconds. I have my playlist downloaded and if I switch to offline mode the music plays fine. I've reinstalled the app, cleared the cache...

Ver

Spotify Legend

427 Views

1 replies

0 likes

Android
music stops
music stops playing
  • 427 Views
  • 1 replies
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Superuser Contribution Spotify won't connect to Google Nest speaker

PlanPremiumCountryCanadaDeviceSamsung Galaxy S20 and Google Nest SpeakerOperating SystemAndroid 12 and One UI 4 My Question or IssueI select my Google Nest Speaker in the connected devices. The Nest Speaker plays the "connected" chime sound however S...

Music Fan

Plan Premium Country Canada Device Samsung Galaxy S20 and Google Nest Speaker Operating System Android 12 and One UI 4   My Question or Issue I select my Google Nest Speaker in the con...

therealoxyd

Newbie

24572 Views

46 replies

0 likes

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Superuser Contribution Premium unable to play downloaded songs

PlanPremiumCountrySloveniaDeviceSamsung Galaxy Grand NeoOperating System(Android KitKat 4.4.4)App version8.6.52.916 I'm having troubles playing downloaded songs from Spotify. I've factory resettedmy phone, did numeral fresh installs, also checked tha...

Regular

Plan Premium Country Slovenia Device Samsung Galaxy Grand Neo Operating System (Android KitKat 4.4.4) App version 8.6.52.916   I'm having troubles playing downloaded songs from Spotif...

miro_b

Regular

1802 Views

10 replies

0 likes

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Superuser Contribution cant see lyrics with my premium account

PlanPremiumCountryTurkeyDevice(Xiaomi Mi 9)Operating System(Android) My Question or Issuei have been using premium for a long time but still dont have the lyrics feature. When i switch to an another free account on my device the lyrics are there but ...

Newbie

Plan Premium Country Turkey Device (Xiaomi Mi 9) Operating System (Android)   My Question or Issue i have been using premium for a long time but still dont have the lyrics feature. Whe...

Eni

Moderator

392 Views

1 replies

0 likes

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Superuser Contribution Podcasts not available in offline mode

PlanPremiumCountryIndiaDeviceXiaomi Redmi 6 ProOperating SystemAndroid Pie My Question or IssuePodcasts are downloaded successfully, but not played and available in Offline mode.

Newbie

Plan Premium Country India Device Xiaomi Redmi 6 Pro Operating System Android Pie   My Question or Issue Podcasts are downloaded successfully, but not played and available in Offline m...

Jeremy

Spotify Legend

410 Views

1 replies

0 likes

podcast
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Superuser Contribution Google assistant on Sonos fails to play spotify music

Plan: FamilyCountry: SwedenDevice: Sonos Arc Hi. I am using the google assistent on Sonos Arc home theatre system and I can through voice command control everything around music playing (next song, volume control) EXCEPT to START playing music on spo...

Newbie

Plan: Family Country: Sweden Device: Sonos Arc   Hi.   I am using the google assistent on Sonos Arc home theatre system and I can through voice command control everything around music...

Poeria

Newbie

3890 Views

7 replies

1 likes

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  • 7 replies
  • 1 likes

Superuser Contribution [Android] "Now Playing" Screen will not show after returning to App

PlanPremiumCountryGermanyDeviceSamsung Galaxy S21 Ultra 5GOperating SystemAndroid 12 My Question or IssueSince about two month ago, I have the following issue which is now getting worse:The problem occurs when I am listening to music or a podcast and...

Casual Listener

Plan Premium Country Germany Device Samsung Galaxy S21 Ultra 5G Operating System Android 12   My Question or Issue Since about two month ago, I have the following issue which is now ge...

Dana1988

Newbie

1564 Views

4 replies

1 likes

Android
bug
Now playing
  • 1564 Views
  • 4 replies
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Superuser Contribution Offline mode - albums will shuffle songs when resuming play

Hi! I just recently got the Spotify Premium plan and have been kind of frustrated with the #1 reason why I got it - offline play. I'm an albums person and almost exclusively listen to full albums, offline (so I don't use cell plan data). Well, I've b...

Casual Listener

Hi! I just recently got the Spotify Premium plan and have been kind of frustrated with the #1 reason why I got it - offline play. I'm an albums person and almost exclusively listen to full albums, of...

Ryanesta

Casual Listener

945 Views

7 replies

0 likes

Android
Mobile
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Superuser Contribution Adverts won't start

PlanFreeCountryUSADeviceMoto G Power ( XT2041-4 )Operating SystemAndroid 11 My Question or IssueTwo issues.1. Same two adverts constantly playing throughout the night ( taco bell & steyer university ). 2. When an advert break happens, sometimes nothi...

Casual Listener

Plan Free Country USA Device Moto G Power ( XT2041-4 ) Operating System Android 11   My Question or Issue Two issues. 1. Same two adverts constantly playing throughout the night ( t...

Jeremy

Spotify Legend

682 Views

5 replies

0 likes

adverts
lock screen
not playing
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Superuser Contribution Desktop local files added to playlist, only some sync to mobile

Plan - PremiumCountry USADevice - Pixel 5Operating System - Android 12My Question or IssueIn the Desktop app, I create a new playlist, and add 10 local files to it. All 10 play fine in the desktop app. I sync the playlist to my Android device. 9 of t...

Regular

Plan - Premium Country USA Device - Pixel 5 Operating System - Android 12 My Question or Issue In the Desktop app, I create a new playlist, and add 10 local files to it. All 10 play fine i...

YourUncleTony

Regular

1045 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Spotify Connect JVC KD-X472DBT doesnt work "Connecting" all the Time

PremiumGermany Samsung Huawei P10 Lite Android 8.0.0Spotify 8.7.0.1154JVC KD-X472DBTPlaying via Bluetooth The bluetooth connection works and I can hear the music from the app but it just says "Connecting" constantly so I can't use any of the addition...

Music Fan

  Premium Germany   Samsung Huawei P10 Lite Android 8.0.0 Spotify 8.7.0.1154 JVC KD-X472DBT Playing via Bluetooth   The bluetooth connection works and I can hear the musi...

Yordan

Moderator

10229 Views

12 replies

5 likes

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  • 12 replies
  • 5 likes

Superuser Contribution ¿ Por qué no me aparece la opción de compartir sólo letras en Instagram?

PlanPremiumCountryChileDevice(Motorola Moto G30)Operating System(Android 11) My Question or Issue Hola, comunidad.Quería saber el porqué de que no me aparece la opción de compartir en el apartado de "letras", he visto en varias historias que ahora co...

Newbie

  Plan Premium Country Chile Device (Motorola Moto G30) Operating System (Android 11)   My Question or Issue   Hola, comunidad. Quería saber el porqué de que no me aparece...

MafeG

Spotify Legend

1759 Views

1 replies

0 likes

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Superuser Contribution Download all songs at once

I am trying to download all my music on Spotify. I do not have a song tab in my library. Should I? What can I do? Any help much appreciated.

Casual Listener

I am trying to download all my music on Spotify. I do not have a song tab in my library. Should I? What can I do? Any help much appreciated. 🙏

greensnoopy

Casual Listener

29448 Views

6 replies

1 likes

App & Features
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  • 6 replies
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I still can't see lyrics on mobile phone

I've tried to uninstall and install several times and it didn't help. I also bought new phone for it. Still not showing:(Android 11Samsung Galaxy A22

Casual Listener

I've tried to uninstall and install several times and it didn't help. I also bought new phone for it. Still not showing:( Android 11 Samsung Galaxy A22

388 Views

0 replies

0 likes

App & Features
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Superuser Contribution Lyrics not showing

PlanPremium DuoCountryPolandDeviceSamsung A70Operating SystemAndroid 11 Hi there,I'm relieved to see some others have the same issue. The lyrics are showing on my desktop player too but not on my phone app. I'm on a Premium Duo plan and the other mem...

Newbie

Plan Premium Duo Country Poland Device Samsung A70 Operating System Android 11   Hi there, I'm relieved to see some others have the same issue. The lyrics are showing on my deskto...

Alex

Spotify Legend

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Where is the sleep timer control?

Plan: FreeCountry: UKOS: Android 7.1.2App version: 8.7.0.1147I can't see the sleep timer control anywhere.I have tried flushing the cache, and data, and reinstalling the app.Screenshots: showing the podcast playing; when I click on the 3 dots.

Casual Listener

Plan: Free Country: UK OS: Android 7.1.2 App version: 8.7.0.1147 I can't see the sleep timer control anywhere. I have tried flushing the cache, and data, and reinstalling the app. Screenshots: ...

Eni

Moderator

1401 Views

3 replies

0 likes

  • 1401 Views
  • 3 replies
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Solved!! Not able to reorder songs in a playlist even after trying all the methods

PlanFreeCountryIndiaOperating SystemAndroid My Question or IssueI am not able to manually reorder the songs in my own playlist in the Android app. I have checked all the ways for troubleshooting. I have gone through other posts and saw to order in cu...

Newbie

Plan Free Country India Operating System Android  My Question or Issue I am not able to manually reorder the songs in my own playlist in the Android app. I have checked all the ways for t...

Loxer

Community Legend

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes