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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106434 Views

26 replies

3 likes

  • 106434 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

215812 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 215812 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

568986 Views

78 replies

3 likes

  • 568986 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469385 Views

577 replies

40 likes

Account
Free
  • 469385 Views
  • 577 replies
  • 40 likes

Superuser Contribution app volume turns all the way down overnight

PlanPremium Devicemotorola moto e6 Operating SystemAndroid 9 My Question or Issuehi folks, i've had this problem for probably as long as i've had spotify but i think it's gotten worse and now it's finally bothering me. i always listen to music overni...

Casual Listener

Plan Premium   Device motorola moto e6   Operating System Android 9   My Question or Issue hi folks, i've had this problem for probably as long as i've had spotify but i thin...

AlejaR

Moderator

1926 Views

7 replies

0 likes

  • 1926 Views
  • 7 replies
  • 0 likes

Superuser Contribution Why does shuffle not play from my entire collection of liked music?

I am a fairly basic user! I have 2,100 songs in my "liked songs" and would be happy to have random tracks out of this collection. So I select shuffle. Spotify does shuffle but it doesn't seem to pick from the whole collection, it regularly picks from...

Visitor

I am a fairly basic user! I have 2,100 songs in my "liked songs" and would be happy to have random tracks out of this collection. So I select shuffle. Spotify does shuffle but it doesn't seem to p...

AlejaR

Moderator

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Made For You Section is Empty

PlanPremium DuoCountryUSA DeviceMotorola One 5G AceOperating SystemAndroid 11 My Question or IssueI use Spotify all the time. Yesterday, my made for you section had all of my playlists, but today when I logged in, it is completely empty. I have unins...

Casual Listener

Plan Premium Duo Country USA   Device Motorola One 5G Ace Operating System Android 11   My Question or Issue I use Spotify all the time. Yesterday, my made for you section had al...

Vasil

Moderator

649 Views

1 replies

0 likes

  • 649 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Change pament method to google play

PlanFamily PremiumCountryUK My Question or IssueI'm UK based and have a family subscription, paid for via paypal. I want to update the payment method to google play. I can see this is possible for a new account and subscription but can't find the opt...

Casual Listener

Plan Family Premium Country UK     My Question or Issue I'm UK based and have a family subscription, paid for via paypal. I want to update the payment method to google play. I can se...

bobbyday1985

Casual Listener

774 Views

2 replies

0 likes

  • 774 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Storage setting to SD CARD on Android reset to internal storage after reboot or update

Plan PremiumCountry the Netherlands DeviceSamsung Galaxy A8 2018Operating System Android version 9 wit update October 1 2020 Several times a year my storage setting to the SD CARD is being reset to internal storage (default) without any warning. It c...

Regular

Plan Premium Country the Netherlands   DeviceSamsung Galaxy A8 2018 Operating System Android version 9 wit update October 1 2020   Several times a year my storage setting to...

declandevine

Newbie

7372 Views

10 replies

0 likes

  • 7372 Views
  • 10 replies
  • 0 likes

Superuser Contribution App crashes when pressing the options Button (Cubot Quest)

PlanPremiumCountryGermanyDeviceCubot Quest Operating SystemAndroid 9 My Question or IssueAlright, so whenever I press the options Button (3 dots) for a Song / long press a Song to add a Song to the queue, or to a playlist it just crashes.So far I've ...

Visitor

  Plan Premium Country Germany Device Cubot Quest  Operating System Android 9   My Question or Issue Alright, so whenever I press the options Button (3 dots) for a Song / lo...

potis

Casual Listener

2996 Views

9 replies

9 likes

Android
Crash
Cubot
options
  • 2996 Views
  • 9 replies
  • 9 likes

Solved!!Superuser Contribution App Crashes whenever I press the options (3 dots) button on any music.

PlanPremiumCountryBrasilDeviceUmidigi A5 ProOperating SystemAndroid 9My Question or IssueWhenever I press the 3 dots button to share a music for example the app crashes immediately (the menu doesn't even render) it happens on any type of connection, ...

Visitor

Plan Premium Country Brasil Device Umidigi A5 Pro Operating System Android 9 My Question or Issue Whenever I press the 3 dots button to share a music for example the app crashes immediately ...

potis

Casual Listener

3298 Views

6 replies

0 likes

  • 3298 Views
  • 6 replies
  • 0 likes

Superuser Contribution Google clock can not connect to Spotify

PlanPremiumCountryThe Netherlands DeviceOneplus 5Operating SystemAndroid 9 My Question or IssueSince a couple of weeks I make use of the Google clock, in which a function is built to make use of Spotify songs as wake up sound. I have to first start t...

Newbie

Plan Premium Country The Netherlands  Device Oneplus 5 Operating System Android 9   My Question or Issue Since a couple of weeks I make use of the Google clock, in which a functio...

Grayer123

Visitor

35895 Views

29 replies

9 likes

Connect
Google Clock
Spotify
  • 35895 Views
  • 29 replies
  • 9 likes

Superuser Contribution Covers showing inverted/white colors

.PlanFreeDeviceXiaomi Redmi note 9 ProOperating SystemAndroid/MiUiMy Question or IssueSome album/playlist/profile covers appear inverted or white when the original cover is dark heres some examples:

Casual Listener

. Plan Free Device Xiaomi Redmi note 9 Pro Operating System Android/MiUi My Question or Issue Some album/playlist/profile covers appear inverted or white when the original cover is dark ...

Alex

Spotify Legend

4564 Views

2 replies

0 likes

  • 4564 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution The icon overlap each other

PlanPremiumCountrySaudi Arabia Device( Samsung Galaxy s22 ultra)Operating System(Android 13)The device language is Arabic My Question or IssueThe icon appear above eachother like on the photo

Casual Listener

Plan Premium Country Saudi Arabia  Device ( Samsung Galaxy s22 ultra) Operating System (Android 13) The device language is Arabic    My Question or Issue The icon appea...

Kiril

Moderator

1314 Views

7 replies

0 likes

  • 1314 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution local files not recognized or syncing on mobile?

PlanPremiumCountryUSADeviceSamsung Galaxy S9+Operating SystemAndroid My Question or IssueSo I've been uploading local files to Spotify through syncing/local file upload with no problems up until recently. My Spotify app won't recognize any new music ...

Newbie

Plan Premium Country USA Device Samsung Galaxy S9+ Operating System Android   My Question or Issue So I've been uploading local files to Spotify through syncing/local file upload with ...

Vasil

Moderator

907 Views

1 replies

0 likes

  • 907 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to open list of songs from searched playlist

PlanFreeDeviceOnePlus 8TOperating SystemAndroid 11 My Question or IssueMy issue is my subject which is i can't open the list of songs in the playlist that i searched. I can see the list of songs in my own playlist but when I search a playlist and wan...

Casual Listener

  Plan Free Device OnePlus 8T Operating System Android 11   My Question or Issue My issue is my subject which is i can't open the list of songs in the playlist that i searched. I c...

Vasil

Moderator

513 Views

3 replies

0 likes

  • 513 Views
  • 3 replies
  • 0 likes

Superuser Contribution Song now playing banner suddenly showing

Why am I getting a banner showing the current song playing and that Spotify is playing in background when all notifications are off This has just started today and I have not changed any settings?

Newbie

Why am I getting a banner showing the current song playing and that Spotify is playing in background when all notifications are off   This has just started today and I have not changed any set...

Eni

Moderator

816 Views

1 replies

0 likes

  • 816 Views
  • 1 replies
  • 0 likes

Superuser Contribution I now own playlists I previously liked

I logged off of my account, then re log in. And now I own every playlist i've previously liked and every playlist photo disappeared

Regular

I logged off of my account, then re log in. And now I own every playlist i've previously liked and every playlist photo disappeared

OscarDC

Moderator

1213 Views

8 replies

0 likes

  • 1213 Views
  • 8 replies
  • 0 likes

Superuser Contribution Spotify randomly switches to Radio

I have a Pixel 7 and am having an issue whenever I try to play a playlist whilst in my Hyundai i30 using Android Auto. I get into my car, select the playlist I want, and press play. The song will play for about 10 seconds then will randomly change to...

Regular

I have a Pixel 7 and am having an issue whenever I try to play a playlist whilst in my Hyundai i30  using Android Auto.    I get into my car, select the playlist I want, and press pl...

Dian

Spotify Legend

8262 Views

9 replies

0 likes

  • 8262 Views
  • 9 replies
  • 0 likes

Superuser Contribution Spotify Switches off my Android Box

Free PlanThailandMinix Neo U22-XJAndroid 9 When I start spotify, it works for about 5 minutes, and then it shuts down the whole system and switches off my box. I don't have a battery but have switched off all battery optimisation. Any ideas anyone ?

Casual Listener

Free Plan Thailand Minix Neo U22-XJ Android 9   When I start spotify, it works for about 5 minutes, and then it shuts down the whole system and switches off my box.  I don't have a bat...

OscarDC

Moderator

497 Views

1 replies

0 likes

  • 497 Views
  • 1 replies
  • 0 likes

Superuser Contribution Tracks stop playing when screen is off Huawei P10

PlanPremiumCountryItalyDeviceHuawei P10Operating SystemEmui 9.1.0My Question or IssueEvery time i lock the screen the song stop to play and go back to 0:00. I tried all the advice I found on internet to solve this problem (battery settings, wifi sett...

Newbie

Plan Premium Country Italy Device Huawei P10 Operating System Emui 9.1.0 My Question or Issue Every time i lock the screen the song stop to play and go back to 0:00. I tried all the advice&n...

Lyubka

Moderator

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

Superuser Contribution Uploading

I received a meditation on my play list that I did couple of weeks ago I have tried to share with friends on WhatsApp for example and they did get the file but they can't hear it.. what's to be done?Thanks!!Sincerely... Leon

Casual Listener

I received a meditation on my play list that I did couple of weeks ago I have tried to share with friends on WhatsApp for example and they did get the file but they can't hear it.. what's to be done?...

MihailY

Moderator

2486 Views

9 replies

0 likes

  • 2486 Views
  • 9 replies
  • 0 likes

[Mobile][Connect] Be able to connect multiple phones to one speaker to queue and skip songs

There would be a feature where you could connect multiple phones together to one account so that multiple people could queue songs to play rather than one person having all the control when listening to music in a group.

Visitor

There would be a feature where you could connect multiple phones together to one account so that multiple people could queue songs to play rather than one person having all the control when listening...

OscarDC

Moderator

952 Views

1 replies

0 likes

Connect
Mobile
  • 952 Views
  • 1 replies
  • 0 likes

[Android][Partnership] DUO let the partner see to what their partner was listening individually.

For example in DUO when a couple is listening in a session together when they stop a song they can see the last Song they were listening , but along with this you can also provide an extra feature to the couple's with DUO plan to see what song their ...

Newbie

For example in DUO when a couple is listening in a session together when they stop a song they can see the last Song they were listening , but along with this you can also provide an extra feature to...

OscarDC

Moderator

2164 Views

1 replies

0 likes

Android
Partnership
  • 2164 Views
  • 1 replies
  • 0 likes