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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376072 Views

541 replies

34 likes

Account
Free
  • 376072 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7551 Views

0 replies

7 likes

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Superuser Contribution Static noise when my androids screen goes black.

Whenever I use Spotify on my android phone, I've noticed whenever the androids screen goes off to black, the music playing begins to slow down and I start hearing static noise. However, when I press the power button to turn on the screen again, the m...

Newbie

Whenever I use Spotify on my android phone, I've noticed whenever the androids screen goes off to black, the music playing begins to slow down and I start hearing static noise. However, when I press ...

Eni

Moderator

582 Views

1 replies

0 likes

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  • 1 replies
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My Spotify is opening with no request, starts playing by itself and stops playing suddently

PlanPremiumCountryBrazilDevice(Samsung Galaxy A8)Operating SystemAndroid Oreo My Question or IssueMy Spotify is opening with no request, starts playing by itself and stops playing suddently. This issue started about a week ago, what should I do?

Visitor

Plan Premium Country Brazil Device (Samsung Galaxy A8) Operating System Android Oreo   My Question or Issue My Spotify is opening with no request, starts playing by itself and sto...

Taylith

Community Legend

292 Views

1 replies

1 likes

  • 292 Views
  • 1 replies
  • 1 likes

Superuser Contribution I am no longer able to click on "Popular" songs while casting

PlanPremiumCountryUSADeviceGalaxy Tab S8+, Pixel 6Operating SystemAndroid 12, 13Casting devicesGoogle Nest Mini, Nest Audio and Sonos 1My Question or IssueThis started a few days ago. While casting to a device, I can no longer click on any songs unde...

Newbie

Plan Premium Country USA Device Galaxy Tab S8+, Pixel 6 Operating System Android 12, 13 Casting devices Google Nest Mini, Nest Audio and Sonos 1 My Question or Issue This started a few day...

Alex

Spotify Legend

1528 Views

11 replies

1 likes

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  • 11 replies
  • 1 likes

Solved!!Superuser Contribution [Help] Spotify Family Member Account doesn't show lyrics

PlanPremium FamilyCountryIndonesiaDeviceSamsung Galaxy Note 9Operating SystemAndroid 10 My Question or IssueAt first, my sister complaining about why her Spotify doesn't show lyrics on her phone (Samsung Galaxy Note 10, Android 10, Family Premium mem...

Visitor

Plan Premium Family Country Indonesia Device Samsung Galaxy Note 9 Operating System Android 10   My Question or Issue At first, my sister complaining about why her Spotify doesn't sh...

Alex

Spotify Legend

14165 Views

10 replies

0 likes

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  • 10 replies
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Superuser Contribution Songs Play on PC but not Android

I have added songs to my Local Library. I have created a Playlist. The songs play perfectly on my PC.On my Android app they appear as shaded and cannot be played at all. PlanPremiumCountryUSDevice(Samsung S21)Operating System(Android 11)

Visitor

I have added songs to my Local Library. I have created a Playlist. The songs play perfectly on my PC. On my Android app they appear as shaded and cannot be played at all.   Plan Premium Cou...

Kiril

Moderator

325 Views

1 replies

0 likes

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Solved!!Superuser Contribution Playing albums in order

I've googled this which seems to be a pretty common issue for folks but all threads I found seem to be specific to other platforms. I'm looking for a step by step on how to solve this on android.

Casual Listener

I've googled this which seems to be a pretty common issue for folks but all threads I found seem to be specific to other platforms. I'm looking for a step by step on how to solve this on android.

Omygees

Casual Listener

53178 Views

12 replies

0 likes

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Superuser Contribution Links won't work

If someone sends me a link to a song via whatsapp, after clicking the link Spotify just turns black and doesn't open the song. It still continues to play song thats on, so it won't crash.My phone is Xiaomi Redmi Note 10 5G

Visitor

If someone sends me a link to a song via whatsapp, after clicking the link Spotify just turns black and doesn't open the song. It still continues to play song thats on, so it won't crash. My phone...

Eni

Moderator

324 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Android

Hi, I am having an issue with my account and devices I cleared my phones data and cache for spotify, signed back in, and I can't play any songs and all of my songs have been removed from my playlist, while my other device remained unaffected even aft...

Casual Listener

Hi, I am having an issue with my account and devices   I cleared my phones data and cache for spotify, signed back in, and I can't play any songs and all of my songs have been removed from my ...

OscarDC

Moderator

378 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Why has all of my classical music stopped playing? Jazz and rock play.

Why has all of my classical music stopped playing? Jazz and rock play. The playlists are there. The music is downloaded.In particular, Boyce and Bach.

Regular

Why has all of my classical music stopped playing? Jazz and rock play. The playlists are there. The music is downloaded. In particular, Boyce and Bach.

Elena

Moderator

364 Views

1 replies

0 likes

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Superuser Contribution The lyrics aren't working for any song

The lyrics aren't showing up for any of the songs and I can't get them to show up again.

Visitor

The lyrics aren't showing up for any of the songs and I can't get them to show up again.

MihailY

Moderator

295 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Can't play downloaded songs without internet connection

I have a Spotify Premium account. I work at sea and as a result don't have mobile data or an Internet connection most of the time. I downloaded a playlist of my favourite songs and until recently it would work fine in Offline mode however now for som...

Newbie

I have a Spotify Premium account. I work at sea and as a result don't have mobile data or an Internet connection most of the time. I downloaded a playlist of my favourite songs and until recently it ...

MihailY

Moderator

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bluetooth Playback results in endless Bluetooth crash

PlanPremiumCountry DeviceLG V30Operating SystemAndroid 8/Oreo My Question or IssueAn issue arose recently where upon opening Spotify, with playback paused, merely opening the app would result in the shutoff of my device's Bluetooth function. At first...

Newbie

Plan Premium Country   Device LG V30 Operating System Android 8/Oreo   My Question or Issue An issue arose recently where upon opening Spotify, with playback paused, merely openin...

Vasil

Moderator

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
  • 0 likes

Superuser Contribution i cant download music because i have used in pastcouple of phones

i am not able to download music from Spotify app in my phone because its is showing that my previous phone has downloaded in it but i already formatted the phone so i m stuck

Visitor

i am not able to download music from Spotify app in my phone because its is showing that my previous phone has downloaded in it but i already formatted the phone so i m stuck

Vasil

Moderator

221 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution app on android locking up phone

On my Android phone, if I am running Spotify after a few minutes my whole screen is taken over by a portion of the album cover, it won't let me switch to other apps or take any other action, I just have a blank screen with cover art on it. Has anyone...

Visitor

On my Android phone, if I am running Spotify after a few minutes my whole screen is taken over by a portion of the album cover, it won't let me switch to other apps or take any other action, I just h...

Vasil

Moderator

258 Views

1 replies

0 likes

  • 258 Views
  • 1 replies
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Superuser Contribution Android Auto uses cellular data for downloaded playlists

PlanPremium DuoCountryCanada DevicePixel 6Operating SystemAndroid 13 My Question or IssueWhen using Android Auto, playing from downloaded playlists uses my cellular data

Casual Listener

Plan Premium Duo Country Canada   Device Pixel 6 Operating System Android 13   My Question or Issue When using Android Auto, playing from downloaded playlists uses my cellular da...

OscarDC

Moderator

1378 Views

5 replies

0 likes

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  • 5 replies
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Superuser Contribution will not play

up dated phone spotify stopped working,uninstalled re installed some titles came up but will not plat anything

Visitor

up dated phone spotify stopped working,uninstalled re installed some titles came up but will not plat anything

MihailY

Moderator

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premium Individual not available any more

I've had a Spotify Individual Premium account for a few years now for which I'm charged EUR 9,99 a month on my creditcard. I have a new creditcard since this month so received a prompt in my app that I need to update my payment method. Now however, o...

Casual Listener

I've had a Spotify Individual Premium account for a few years now for which I'm charged EUR 9,99 a month on my creditcard. I have a new creditcard since this month so received a prompt in my app that...

Murderwolf94

Newbie

3781 Views

2 replies

2 likes

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  • 2 likes

Superuser Contribution Enhance Button on Playlists- Missing

I upgraded from an galaxy s9 to a galaxy s20 ultra. now, the button to enhance playlists is gone. I reinstalled the app and I tried to log in on my desktop and my laptop. Nothing worked.I love this feature! It makes it so easy to find new music I lik...

Visitor

I upgraded from an galaxy s9 to a galaxy s20 ultra. now, the button to enhance playlists is gone. I reinstalled the app and I tried to log in on my desktop and my laptop. Nothing worked. I love th...

Lyubka

Moderator

657 Views

1 replies

0 likes

  • 657 Views
  • 1 replies
  • 0 likes

Need help finding my right account

Can someone help me please

Visitor

Can someone help me please

Taylith

Community Legend

234 Views

1 replies

1 likes

  • 234 Views
  • 1 replies
  • 1 likes