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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 857502 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 857502 Views
  • 11 replies
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 21609 Views
  • 3 replies
  • 0 likes
  • 21609 Views
  • 3 replies
  • 0 likes

Superuser Contribution Marantz NR1606 Spotify Connect stopped working

PlanPremiumCountryHong KongDeviceiPhone 11Operating SystemiOS14.2 My Question or IssueAll of a sudden Spotify Connect stopped working on both my NR1606 and 1607. I have done everything from a factory reset of the receivers, to resetting my entire hom...

  • Casual Listener
  • Plan Premium Country Hong Kong Device iPhone 11 Operating System iOS14.2   My Question or Issue All of a sudden Spotify Connect stopped working on both my NR1606 and 1607. I have done ...
  • yeesarm
  • Casual Listener
  • 1145 Views
  • 5 replies
  • 1 likes
  • 1145 Views
  • 5 replies
  • 1 likes

Superuser Contribution Google Clock Spotify doesn't work, returns NullPointerException

PlanPremiumCountryAustraliaDeviceGoogle Pixel 4aOperating SystemAndroid 11Spotify Version8.6.4.971My Question or IssueSpotify alarm feature doesn't work properly. I connected it to my account, it must have worked because it showed me my recently play...

  • Newbie
  • Plan Premium Country Australia Device Google Pixel 4a Operating System Android 11 Spotify Version 8.6.4.971 My Question or Issue Spotify alarm feature doesn't work properly. I connected it...
  • Mihail
  • Spotify Legend
  • 649 Views
  • 1 replies
  • 0 likes
  • 649 Views
  • 1 replies
  • 0 likes

Spotify connections notification doesn't go away

PlanPremiumCountryHungaryDeviceHuawei P30Operating SystemAndroid 10 My Question or IssueI've recently bought a Samsung Galaxy Active 2 smartwatch. I want to use Spotify on it, so clearly I dowloaded the app to the watch. When I connected to my phone,...

  • Newbie
  • Plan Premium Country Hungary Device Huawei P30 Operating System Android 10   My Question or Issue I've recently bought a Samsung Galaxy Active 2 smartwatch. I want to use Spotify on it...
  • RiveDroite
  • Music Fan
  • 1366 Views
  • 1 replies
  • 0 likes
  • 1366 Views
  • 1 replies
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Superuser Contribution SD card performance issue fix

Hello everyone, I've been using spotify on android for a number of years. but with small capacity phones. 16gb, 32 gb and now 64 gb with a s9 plus. i've always bought cheap sd cards to massively increase storage at a relatively cheap cost. But whenev...

  • Music Fan
  • Hello everyone,   I've been using spotify on android for a number of years. but with small capacity phones. 16gb, 32 gb and now 64 gb with a s9 plus.   i've always bought cheap sd cards...
  • Jeremy
  • Spotify
  • 1074 Views
  • 1 replies
  • 2 likes
  • Android
    cheap
    fast
    Fix
    sd card
    slow
  • 1074 Views
  • 1 replies
  • 2 likes

Superuser Contribution Play/pause icon is hidden

PlanPremiumCountryRussiaDeviceRedmi note 9 proOperating SystemAndroid 10 My Question or IssueAs you can see on the screenshot: play/pause icon is hidden as well as circle on the timeline progress bar

  • Newbie
  •   Plan Premium Country Russia Device Redmi note 9 pro Operating System Android 10   My Question or Issue As you can see on the screenshot: play/pause icon is hidden as well as ci...
  • Goofy
  • Regular
  • 694 Views
  • 2 replies
  • 0 likes
  • 694 Views
  • 2 replies
  • 0 likes

Superuser Contribution Car Mode starts Shuffle play

PlanPremium FamilyCountryNorwayDeviceASUS ZenfoneOperating SystemAndroid 9 Pie My Question or IssueWhen I connect my phone to my car via Bluetooth the Spotify app starts in shuffle play automatically, how can I change this to not be the norm? I almos...

  • Casual Listener
  • Plan Premium Family Country Norway Device ASUS Zenfone Operating System Android 9 Pie   My Question or Issue When I connect my phone to my car via Bluetooth the Spotify app starts in s...
  • Novy
  • Moderator
  • 1153 Views
  • 1 replies
  • 0 likes
  • 1153 Views
  • 1 replies
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Superuser Contribution Casting music is an absolute nightmare

PlanPremiumCountryNorwayDeviceSamsung Galaxy note 10+Operating SystemAndroid 11My Question or IssueThis has been an issue for very long that I've just now decided I've had enough and need to check if there's a fix. Whenever I cast music (usually to a...

  • Regular
  • Plan Premium Country Norway Device Samsung Galaxy note 10+ Operating System Android 11 My Question or Issue This has been an issue for very long that I've just now decided I've had enough an...
  • RiveDroite
  • Music Fan
  • 460 Views
  • 2 replies
  • 0 likes
  • 460 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cant share songs from spotify to snapchat

PlanPremium Phone Samsung Galaxy S7+ Country Norway When I try to share songs from spotify to snapchat I get a message in the spotify app saying: Looks like something went wrong.

  • Newbie
  • Plan Premium   Phone  Samsung Galaxy S7+    Country  Norway   When I try to share songs from spotify to snapchat I get a message in the spotify app saying: Look...
  • Mario
  • Spotify Legend
  • 6828 Views
  • 8 replies
  • 3 likes
  • 6828 Views
  • 8 replies
  • 3 likes

Superuser Contribution No longer able to share songs to Facebook Stories

Everytime I try is says "looks like something went wrong, try again"Beyond frustrating Android 11Pixel 3aPremium

  • Newbie
  •   Everytime I try is says "looks like something went wrong, try again" Beyond frustrating   Android 11 Pixel 3a Premium
  • Alex
  • Moderator
  • 574 Views
  • 1 replies
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  • 574 Views
  • 1 replies
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Solved!!Superuser Contribution Folders only show downloaded playlist

PlanPremiumCountryCanadaDeviceMoto G5 PlusOperating SystemAndroid 8.1.0 My Question or IssueSo like everyone, I have a bunch of playlists in a bunch of folders. Now somehow, since the rework of the UI for the mobile library, any of my folders will on...

  • Casual Listener
  • Plan Premium Country Canada Device Moto G5 Plus Operating System Android 8.1.0   My Question or Issue So like everyone, I have a bunch of playlists in a bunch of folders. Now somehow...
  • Ver
  • Spotify Legend
  • 495 Views
  • 3 replies
  • 0 likes
  • 495 Views
  • 3 replies
  • 0 likes

[Android][Developer] The application experiences bugs and slowdowns when I launch playlist or album

Hello, I'm a French user, and my Android Spotify application very often encounters bugs and latencies when I launch an album or a playlist. However, all of my liked titles are supposed to be downloaded on the micro SD card of my smartphone. However, ...

  • Regular
  • Hello, I'm a French user, and my Android Spotify application very often encounters bugs and latencies when I launch an album or a playlist. However, all of my liked titles are supposed to be download...
  • 332 Views
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  • Android
    Developer
  • 332 Views
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Superuser Contribution Shuffle button in playlist not working when in horisontal mode

PlanPremiumCountrySwedenDeviceSamsung galaxy s21Operating SystemAndroid 11 My Question or IssueShuffle button in playlist not working when in horisontal mode. /emil

  • Regular
  •   Plan Premium Country Sweden Device Samsung galaxy s21 Operating System Android 11   My Question or Issue Shuffle button in playlist not working when in horisontal mode.  ...
  • CarlosE
  • Moderator
  • 403 Views
  • 1 replies
  • 0 likes
  • 403 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify app comes up blank

PlanPremiumCountryHungaryDeviceOnePlus 6Operating SystemAndroid 10 My Question or IssueThis issue has been going on for a while now on my phone, I saw threads like this but they were all old and solved apparently. I have a Oneplus 6 with Android 10, ...

  • Regular
  •   Plan Premium Country Hungary Device OnePlus 6 Operating System Android 10   My Question or Issue This issue has been going on for a while now on my phone, I saw threads like th...
  • CarlosE
  • Moderator
  • 798 Views
  • 11 replies
  • 0 likes
  • 798 Views
  • 11 replies
  • 0 likes

Solved!!Superuser Contribution [Android] [Podcasts] Can't play podcasts on some Samsung Galaxy S phones

ProblemI cannot play any of podcasts using two of my phones: Samsung Galaxy S8 and Galaxy S8+.I press Play and...nothing happens. On Android Auto screen I can see it try to load something but no other results.Problem doesn't exist on my account at an...

  • Casual Listener
  • Problem I cannot play any of podcasts using two of my phones: Samsung Galaxy S8 and Galaxy S8+. I press Play and...nothing happens. On Android Auto screen I can see it try to load something but no ...
  • hubim
  • Casual Listener
  • 2574 Views
  • 8 replies
  • 0 likes
  • Android
    Podcasts
  • 2574 Views
  • 8 replies
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Changing your Tinder Top artist with Spotify.

I found out how to change your top artist. You have to literally change your anthem song. When you change the song. for example.. put mamacitá by Travis Scott ft Young Thug & RHQ as your anthem then go to your top artist & these 3 will show up. Click...

  • Newbie
  • I found out how to change your top artist. You have to literally change your anthem song. When you change the song.   for example..   put  mamacitá by Travis Scott ft Young Thug &...
  • 1949 Views
  • 0 replies
  • 1 likes
  • 1949 Views
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  • 1 likes

Superuser Contribution It has been YEARS and I STILL can't make spotify stop showing up on my phone when playing on PC

I have never once, not ever once, wanted spotify to popup on my phone when I'm playing music on my desktop. I have never once clicked play on spotify on my desktop and wanted it to make music play from my phone or clicked play on my phone and wanted ...

  • Music Fan
  • I have never once, not ever once, wanted spotify to popup on my phone when I'm playing music on my desktop. I have never once clicked play on spotify on my desktop and wanted it to make music play fr...
  • Alex
  • Moderator
  • 450 Views
  • 1 replies
  • 0 likes
  • 450 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android Auto doesn't load Spotify library

Hello. I have an Opel Karl MY 2019 and a smartphone Xiaomi Mi 9 Lite, with MIUI 12.0.5 and Android 10I connected my phone to car with USB type-C cable and all apps works correctly, but I have some problems with Spotify (currently, I have a 3-months t...

  • Casual Listener
  • Hello. I have an Opel Karl MY 2019 and a smartphone Xiaomi Mi 9 Lite, with MIUI 12.0.5 and Android 10 I connected my phone to car with USB type-C cable and all apps works correctly, but I have some ...
  • CarlosE
  • Moderator
  • 1005 Views
  • 3 replies
  • 0 likes
  • 1005 Views
  • 3 replies
  • 0 likes

Superuser Contribution When I look through new podcast episodes, I am brought back to top of list after opening an episode

PlanPremiumCountryUSDeviceGoogle Pixel 3aOperating SystemAndroid 11 My Question or IssueI like to browse through the latest episodes of all my subscribed podcasts (by going to "your library" then "podcasts" and then scrolling through "episodes") ever...

  • Newbie
  • Plan Premium Country US Device Google Pixel 3a Operating System Android 11   My Question or Issue I like to browse through the latest episodes of all my subscribed podcasts (by going t...
  • Eni
  • Moderator
  • 470 Views
  • 1 replies
  • 0 likes
  • 470 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution New user, can't find podcast

PlanPremiumCountryBangladeshDevice(Samsung Galaxy S9, Laptop, Web player)Operating System(Ubuntu Desktop) My Question or IssueI can't find podcast anywhere in the horizon - android phone, Ubuntu desktop app, web player. Tried the online help section,...

  • Newbie
  • Plan Premium Country Bangladesh Device (Samsung Galaxy S9, Laptop, Web player) Operating System (Ubuntu Desktop)   My Question or Issue I can't find podcast anywhere in the horizon - a...
  • Mihail
  • Spotify Legend
  • 432 Views
  • 1 replies
  • 0 likes
  • 432 Views
  • 1 replies
  • 0 likes

Superuser Contribution New Your Library test

There is a test for select users with a new Your Library. Head over to the iOS thread to get an overview and share your feedback.

  • Community Manager
  • Community Manager
  • There is a test for select users with a new Your Library. Head over to the iOS thread to get an overview and share your feedback.
  • 1145 Views
  • 0 replies
  • 5 likes
  • 1145 Views
  • 0 replies
  • 5 likes