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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194409 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194409 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535586 Views

78 replies

3 likes

  • 535586 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439017 Views

565 replies

37 likes

Account
Free
  • 439017 Views
  • 565 replies
  • 37 likes

Solved!!Superuser Contribution Can't see play button or progress bar

PlanPremiumCountryTurkeyDeviceRedmi Note 8 ProOperating SystemAndroid 10 My Question or IssueI'm having some problems with the interface. As you can see in the attached image, the play/pause button is a big white circle (I can only briefly see the ic...

Music Fan

Plan Premium Country Turkey Device Redmi Note 8 Pro Operating System Android 10   My Question or Issue I'm having some problems with the interface. As you can see in the attached image...

OscarDC

Moderator

47237 Views

20 replies

0 likes

Android
Interface
Play Button
visible
  • 47237 Views
  • 20 replies
  • 0 likes

Solved!!Superuser Contribution "Someone takes part on ... device"

PlanPremiumCountryGermanyDeviceMoto G9 PowerOperating SystemAndroid 11 My Question or IssueRecently every time I open the Spotify-App it says "/Someone/ is taking part on /some device/" ("Nadja is taking part on BeatPill+" --> Join Session?) (see att...

Casual Listener

Plan Premium Country Germany Device Moto G9 Power Operating System Android 11     My Question or Issue Recently every time I open the Spotify-App it says "/Someone/ is taking par...

MihailY

Moderator

534 Views

1 replies

0 likes

  • 534 Views
  • 1 replies
  • 0 likes

Superuser Contribution [BUG] LIKE and HIDE buttons are REVERSED in Car Mode Player Screen

PlanPremiumCountryUSADevicePixel 4aOperating SystemAndroid 10 My Question or IssueThere is a DESIGN BUG with the player buttons on the CAR MODE player screen. In BOTH the Non-Car Mode (Regular mode) and also in the drop-down notification panel player...

Music Fan

Plan Premium Country USA Device Pixel 4a Operating System Android 10   My Question or Issue There is a DESIGN BUG with the player buttons on the CAR MODE player screen.   In BOT...

Alex

Spotify Legend

940 Views

1 replies

0 likes

car mode
hide
like
  • 940 Views
  • 1 replies
  • 0 likes

Superuser Contribution Phone wont play music, cant see playlists, even after clean re-install

Im on spotify premium, an android phone, and signing in with facebook every time.ive tried on wifi and on mobile data, ive tried playing songs from my pc and setting them to "listen on another device" to my phone and that doesnt work.i cant see any a...

Casual Listener

Im on spotify premium, an android phone, and signing in with facebook every time. ive tried on wifi and on mobile data, ive tried playing songs from my pc and setting them to "listen on another devi...

MihailY

Moderator

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Problem with the latest versione of the app and Bluetooth

Hi,I have a problem with the latest app (the old app work like charm) for Android and the bluetooth of my car (Alfa Romeo Giulietta equipped with uConnect 6.5 live).The music don't start and if I start manualy it stop after a few secons. Also it don'...

Newbie

Hi, I have a problem with the latest app (the old app work like charm) for Android and the bluetooth of my car (Alfa Romeo Giulietta equipped with uConnect 6.5 live). The music don't start and if I...

Stayfrostymccoy

Newbie

8466 Views

7 replies

4 likes

android 8.0
New app don't work
uconnect
  • 8466 Views
  • 7 replies
  • 4 likes

Equalizer not working

Hi!So basically when I go to settings on my phone (Xiaomi mi9) and I click on Equalizer feature, Spotify app window just moves to the side and nothing else happens. Is there any way i can access the equalizer besides using a 3rd party app?

Newbie

Hi! So basically when I go to settings on my phone (Xiaomi mi9) and I click on Equalizer feature, Spotify app window just moves to the side and nothing else happens. Is there any way i can access th...

328 Views

0 replies

0 likes

Equalizer
  • 328 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Can't play Daft Punk on any of my Spotify apps

PlanPremiumCountryUnited States My Question or IssueFor months I haven't been able to play any daft punk songs on my spotify account. This problem carries over from my phone, to my laptop, and to my ps4. Whenever I try to play a song, it stops for a ...

Newbie

Plan Premium Country United States   My Question or Issue For months I haven't been able to play any daft punk songs on my spotify account. This problem carries over from my phone, to my l...

Lyubka

Moderator

961 Views

3 replies

0 likes

  • 961 Views
  • 3 replies
  • 0 likes

Superuser Contribution "No Network Connection Available" message in WiFi connected phone

My android phone (Samsung M02) has spotify premium account. Recently I noticed that spotify freezes and doesn't play songs. My phone is connected to wifi but still I have to wait for sometime tillmusic plays. I also tried reinstalling app but no luck...

Gig Goer

My android phone (Samsung M02) has spotify premium account.  Recently I noticed that spotify freezes and doesn't play songs. My phone is connected to wifi but still I have to wait for sometime t...

Alex

Spotify Legend

4043 Views

34 replies

0 likes

No Network Connection Available
  • 4043 Views
  • 34 replies
  • 0 likes

Download logo missing when viewing albums

PlanPremiumCountryAustralia DeviceSamsung A5Operating System(Android 8.0.0) My Question or IssueHi, after I have added songs to a playlist which is set to auto download all songs, the individual tracks do not show the green download logo when I view ...

Visitor

Plan Premium Country Australia  Device Samsung A5 Operating System (Android 8.0.0)   My Question or Issue Hi, after I have added songs to a playlist which is set to auto down...

Math004

Casual Listener

527 Views

1 replies

1 likes

  • 527 Views
  • 1 replies
  • 1 likes

Cannot Open JRE Podcast or any other Podcast

Plan: premium Country: UK Device: One Plus 10 ProI just moved here. I have reinstalled the app. It shows the category of Podcasts but does not show the Podcasts themselves. I cannot view any podcasts even though I am in the UK. Please help

Newbie

Plan: premium  Country: UK  Device: One Plus 10 Pro I just moved here. I have reinstalled the app. It shows the category of Podcasts but does not show the Podcasts themselves. I cannot v...

Nico

Community Legend

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Speech command disappeared!

Ability to use voice for search or playback is gone. No idea why. Using S21 Ultra phone and shows that Spotify has all permissions for voice.... But no, even the microphone icon is gone.This happened a few months ago.Any ideas?

Visitor

Ability to use voice for search or playback is gone.  No idea why. Using S21 Ultra phone and shows that Spotify has all permissions for voice.... But no, even the microphone icon is gone. This ...

333 Views

0 replies

0 likes

  • 333 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify Android crashed after phone reboot

After the last update, every time I reboot the phone Spotify crashes. The only solution is to reinstall the app, but again, if I reboot, it will crash over and over again

Casual Listener

After the last update, every time I reboot the phone Spotify crashes. The only solution is to reinstall the app, but again, if I reboot, it will crash over and over again

Lyubka

Moderator

1745 Views

3 replies

1 likes

  • 1745 Views
  • 3 replies
  • 1 likes

Superuser Contribution No ability to stop songs coming up in daily playlists

The title is pretty self explanatory, you can't stop songs from coming up in daily mixes. While I do understand that there is a "hide this song" feature on mobile to prevent a particular song coming up, it still does come up in the playlist (and some...

Music Fan

The title is pretty self explanatory, you can't stop songs from coming up in daily mixes. While I do understand that there is a "hide this song" feature on mobile to prevent a particular song coming ...

Vasil

Moderator

2857 Views

7 replies

4 likes

hide
Hide this song
reccomendations
Remove song
  • 2857 Views
  • 7 replies
  • 4 likes

Superuser Contribution Does Spotify support 360 audio?

I'm using Samsung Galaxy Buds2 most of the time that I listen to Spotify and they just got updated to support Samsung 360 audio via Dolby Atmos. Does Spotify support 360 audio? I'm on android and mobile.

Casual Listener

I'm using Samsung Galaxy Buds2 most of the time that I listen to Spotify and they just got updated to support Samsung 360 audio via Dolby Atmos. Does Spotify support 360 audio? I'm on android and mob...

Lyubka

Moderator

26384 Views

4 replies

9 likes

  • 26384 Views
  • 4 replies
  • 9 likes

Solved!!Superuser Contribution No Internet connection on working wireless

Android 9, Samsung Galaxy S+, Spotify Premium, U.S.A.I see this is an ongoing issue marked "NOT RIGHT NOW."I keep getting the "No Internet Connection" message on your Android app, but usually only when I'm on wireless. This has been ongoing. To solve...

Regular

Android 9, Samsung Galaxy S+, Spotify Premium, U.S.A. I see this is an ongoing issue marked "NOT RIGHT NOW." I keep getting the "No Internet Connection" message on your Android app, but usually onl...

Darc420

Casual Listener

4255 Views

17 replies

2 likes

  • 4255 Views
  • 17 replies
  • 2 likes

Superuser Contribution Google nest hub song timer stuck

PlanPremiumCountryUKDeviceGoogle Nest HubOperating SystemSoftware Version - 35.34.10.374969784OS Version - 1.20210119.2.1390060Cast firmware - 1.52.260996 My Question or IssueWhen using spotify on the hub, the song timer gets stuck as the time for th...

Casual Listener

Plan Premium Country UK Device Google Nest Hub Operating System Software Version - 35.34.10.374969784 OS Version - 1.20210119.2.1390060 Cast firmware - 1.52.260996   My Question or Is...

Ayushbaheti

Visitor

2411 Views

11 replies

3 likes

  • 2411 Views
  • 11 replies
  • 3 likes

Superuser Contribution Android app. Not updating playing song.

Mobile is Broken. Is not showing currently playing song. Is instead showing first song played when opened app. Cannot fix without force stopping. This is happening on 3 different, recently updated phones so it's not me. Very frustrating.I really want...

Visitor

Mobile is Broken. Is not showing currently playing song. Is instead showing first song played when opened app. Cannot fix without force stopping. This is happening on 3 different, recently updated ph...

Lyubka

Moderator

12150 Views

44 replies

19 likes

Android App
not
  • 12150 Views
  • 44 replies
  • 19 likes

Superuser Contribution Spotify app stops playing when screen off

Android phone, has all updatesThe app closes when I turn my screen off (plays for a few second before stopping).I've seen the other discussions on this topic and tried the solutions (disabling battery optimization, allowing background activity, unins...

Casual Listener

Android phone, has all updates The app closes when I turn my screen off (plays for a few second before stopping). I've seen the other discussions on this topic and tried the solutions (disabling ba...

Lyubka

Moderator

2986 Views

3 replies

0 likes

  • 2986 Views
  • 3 replies
  • 0 likes