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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • hnavia
  • Casual Listener
  • 26949 Views
  • 59 replies
  • 23 likes
  • 26949 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 869987 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 869987 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24657 Views
  • 3 replies
  • 0 likes
  • 24657 Views
  • 3 replies
  • 0 likes

Car view??? GONE WHY!!!!!!

PlanPremiumCountrySwedenDevice(Samsung Galaxy A80)Operating System(Android 11) Car view gone, why??? You want me to drive of the road? I just want to change the song when im in the car.....

  • Newbie
  • Plan Premium Country Sweden Device (Samsung Galaxy A80) Operating System (Android 11)   Car view gone, why??? You want me to drive of the road? I just want to change the song when im in...
  • Covenmouse
  • Casual Listener
  • 482 Views
  • 2 replies
  • 2 likes
  • 482 Views
  • 2 replies
  • 2 likes

Superuser Contribution Wrapped 2021 looks warped

PlanPremiumCountryRussiaDeviceSony Xperia 5 IIOperating SystemAndroid 10 My Question or IssueIf Wrapped designer looks at this screenshot they will say "bruh". I already did. Yes, that's 21:9 aspect ratio + language with higher average word length th...

Screenshot_20211203-001731.png
  • Regular
  • Plan Premium Country Russia Device Sony Xperia 5 II Operating System Android 10   My Question or Issue If Wrapped designer looks at this screenshot they will say "bruh". I already did....
  • Mario
  • Spotify Legend
  • 242 Views
  • 1 replies
  • 0 likes
  • UX
  • 242 Views
  • 1 replies
  • 0 likes

Superuser Contribution Blank home screen when opening the app

Plan FreeFree/PremiumCountry India Device One plus 6(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Android(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue - When I launch the app, it shows a blank home screen. I'm abl...

  • Casual Listener
  • Plan Free Free/Premium Country India   Device One plus 6 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Android (iOS 10, Android Oreo, Windows 10,etc.)   ...
  • Mario
  • Spotify Legend
  • 4741 Views
  • 9 replies
  • 4 likes
  • 4741 Views
  • 9 replies
  • 4 likes

Superuser Contribution Android Auto missing For You section in Browse category

PlanPremiumCountryUSADevicePixel 6 ProOperating SystemAndroid 12 My Question or IssueI am switching back to Android from IOS. When I am using Android Auto and click browse, I do not see Made for You section like carplay has. This was very convenient ...

  • Regular
  •   Plan Premium Country USA Device Pixel 6 Pro Operating System Android 12   My Question or Issue I am switching back to Android from IOS. When I am using Android Auto and click b...
  • MafeG
  • Spotify Legend
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android watch - turn shuffle off

PlanPremiumCountryAustraliaDeviceGalaxy Watch 4Operating SystemAndroid My Question or IssueHow do I toggle shuffle play mod off on my Samsung Galaxy Watch 4? It appears to be on by default. Thanks

  • Newbie
  • Plan Premium Country Australia Device Galaxy Watch 4 Operating System Android   My Question or Issue How do I toggle shuffle play mod off on my Samsung Galaxy Watch 4? It appears to be...
  • MafeG
  • Spotify Legend
  • 843 Views
  • 1 replies
  • 0 likes
  • Android
    shuffle
    watch 4
  • 843 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sudden 6GB download on Cellular Data by Android Spotify App

I have a Android Samsung Galaxy phone. Download using Cellular setting is off. Yet on 1st December, Spotify downloaded 5.82GB on my cellular data connection without warning, as Foreground data. Since I can only restrict Background data, I could not h...

  • Newbie
  • I have a Android Samsung Galaxy phone. Download using Cellular setting is off. Yet on 1st December, Spotify downloaded 5.82GB on my cellular data connection without warning, as Foreground data. Since...
  • Alex
  • Spotify Legend
  • 291 Views
  • 1 replies
  • 0 likes
  • 291 Views
  • 1 replies
  • 0 likes

Loading sign keeps on showing when I click on anything. Can't play any songs or open any albums.

My Spotify app is not working. Whenever I click on any albums it keeps on loading and after a long time a black screen appears. I am not being able to play any sort of music nor podcasts. Can't even play my own playlists. I tried everything I could l...

  • Newbie
  • My Spotify app is not working. Whenever I click on any albums it keeps on loading and after a long time a black screen appears. I am not being able to play any sort of music nor podcasts. Can't even ...
  • 4drián
  • Newbie
  • 285 Views
  • 2 replies
  • 0 likes
  • 285 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Chromebook] Literally nothing is working

PlanPremiumCountryUKDeviceacer chromebookOperating SystemChromeOS 98.0.4723.0 (Official Build) dev (64-bit) My Question or IssueMy library is showing as empty, playlists/albums/etc will not load via search or home, I cannot play songs even by playing...

  • Gig Goer
  • Plan Premium Country UK Device acer chromebook Operating System ChromeOS 98.0.4723.0 (Official Build) dev (64-bit)   My Question or Issue My library is showing as empty, playlists/albu...
  • CarlosE
  • Moderator
  • 436 Views
  • 3 replies
  • 0 likes
  • 436 Views
  • 3 replies
  • 0 likes

Superuser Contribution Google Home not Autoplaying

PlanPremium CountryUK DeviceGoogle Home Operating SystemAndroid My Question or IssueFor a long time whenever I would listen to a specific album / song via voice command on my Google Home, Spotify would autoplay a radio based on that song / album / ar...

  • Regular
  • Plan Premium   Country UK   Device Google Home   Operating System Android   My Question or Issue For a long time whenever I would listen to a specific album / song vi...
  • steelcowboy
  • Casual Listener
  • 656 Views
  • 4 replies
  • 2 likes
  • 656 Views
  • 4 replies
  • 2 likes

Solved!!Superuser Contribution Control Spotify Connect volume from outside the app

When using my iPhone X or my Samsung Galaxy S8 I can control Spotify Connect's volume for my Sonos or Echo Dot when Spotify runs in the Background or the Phone is locked. However on my Pixel 6 this is not working. The only way to control the volume i...

  • Casual Listener
  • When using my iPhone X or my Samsung Galaxy S8 I can control Spotify Connect's volume for my Sonos or Echo Dot when Spotify runs in the Background or the Phone is locked. However on my Pixel 6 this i...
  • Eni
  • Moderator
  • 4494 Views
  • 3 replies
  • 0 likes
  • Android
    Android 12
    Pixel 6
  • 4494 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify app on Android radio doesn’t send subwoofer signal?

Hello! So I’ve downloaded Spotify for my Android 10 powered radio, but when playing the app doesn’t send any signal to the sub out on the radio. It seems to think that the radio is a standard tablet so only sends a standard stereo signal. If I Blueto...

  • Newbie
  • Hello!   So I’ve downloaded Spotify for my Android 10 powered radio, but when playing the app doesn’t send any signal to the sub out on the radio. It seems to think that the radio is a standar...
  • Elena
  • Moderator
  • 483 Views
  • 1 replies
  • 0 likes
  • 483 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrong stories work

PlanPremium (Duo)CountryRussiaDeviceHuawei p10Operating SystemAndroid 9

  • Newbie
  •   Plan Premium (Duo) Country Russia Device Huawei p10 Operating System Android 9  
  • Elena
  • Moderator
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify for Android, playing music on my sd card

PlanFreeCountryUSADevice( Samsung Galaxy S8+,)Operating System( Android 9) My Question or IssueGetting Spotify for Android to find my local music on my SD card? I only want to do what I am able to do with Spotify for Windows, I clicked on settings, w...

  • Music Fan
  • Plan Free Country USA Device ( Samsung Galaxy S8+,) Operating System ( Android 9)   My Question or Issue Getting Spotify for Android to find my local music on my SD card? I only want t...
  • Lostcowboy
  • Music Fan
  • 929 Views
  • 3 replies
  • 0 likes
  • 929 Views
  • 3 replies
  • 0 likes

Daily Mix, digital Assistant, and Luis Masters

Hey, Spotify. Marking this as solved does not mean it is: https://community.spotify.com/t5/Android/Daily-mix-issue-when-using-a-digital-assistant/td-p/5238066/page/3 This has been an ongoing issue for months, that makes using digital asistants and da...

  • Newbie
  • Hey, Spotify. Marking this as solved does not mean it is: https://community.spotify.com/t5/Android/Daily-mix-issue-when-using-a-digital-assistant/td-p/5238066/page/3   This has been an on...
  • 253 Views
  • 0 replies
  • 7 likes
  • 253 Views
  • 0 replies
  • 7 likes

Superuser Contribution Make spotify stop when hear a voice note

Spotify used to stop playing when I received a voice message and play it, or set play to another app audio or video, the play again when it finish. But now it does not, just low volume or so, but it doesn't work for me. How I set to do that again? @j...

  • Casual Listener
  •   Spotify used to stop playing when I received a voice message and play it, or set play to another app audio or video, the play again when it finish. But now it does not, just low volume or so,...
  • jeissoncastillo
  • Casual Listener
  • 334 Views
  • 2 replies
  • 0 likes
  • 334 Views
  • 2 replies
  • 0 likes

Superuser Contribution Unable to play spotify

PlanFreeCountryCanada Samsung galaxy s10Operating System(iOS 10, Android Oreo, Windows 10,etc.)Android 11My Question or IssueI was able to play music fine on Saturday and Sunday and made playlists. I could see all the songs on the albums and play lis...

  • Casual Listener
  • Plan Free Country Canada   Samsung galaxy s10 Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android 11 My Question or Issue I was able to play music fine on Saturda...
  • MafeG
  • Spotify Legend
  • 260 Views
  • 4 replies
  • 0 likes
  • 260 Views
  • 4 replies
  • 0 likes

Bug report: Unable to dismiss currently listening to in notifications

As per title, I am unable to dismiss "Currently listening to [song name]" on my device. If I pull down the notification panel, the same song is permanently listed. If I force close your app, the song is still listed. I am on a Oneplus 6T and there's ...

  • Casual Listener
  • As per title, I am unable to dismiss "Currently listening to [song name]" on my device. If I pull down the notification panel, the same song is permanently listed. If I force close your app, the song...
  • montylfp
  • Casual Listener
  • 328 Views
  • 1 replies
  • 0 likes
  • Music Discussion
  • 328 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution New lyrics feature should highlight only the current lyric row being played

The new lyrics feature is great. However it's a bit confusing the way the spotify UX chose to highlight the lyrics (Android app not sure about IOS). All the previous played lyrics and the current one (line of text) are the same color. This is very co...

  • Regular
  • The new lyrics feature is great. However it's a bit confusing the way the spotify UX chose to highlight the lyrics (Android app not sure about IOS). All the previous played lyrics and the current one...
  • Alex
  • Spotify Legend
  • 1527 Views
  • 1 replies
  • 0 likes
  • Android
    Other
  • 1527 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android TV control chromecast

I like to use my Android TV to control the music streamed to my chromecast. I can do this from my phone but not from the TV app.

  • Regular
  • I like to use my Android TV to control the music streamed to my chromecast. I can do this from my phone but not from the TV app.
  • BurningWheels
  • Regular
  • 881 Views
  • 6 replies
  • 2 likes
  • Android TV
    control
    google cast
  • 881 Views
  • 6 replies
  • 2 likes

Superuser Contribution [Android][Other] Miniplayer Not available

(To clarify this is on my chromebook) I reinstalled the app after it was skipping my songs and that got fixed but there's currently no miniplayer. I was wondering if this is a problem or if it's intentional.

  • Newbie
  • (To clarify this is on my chromebook) I reinstalled the app after it was skipping my songs and that got fixed but there's currently no miniplayer. I was wondering if this is a problem or if it's inte...
  • MafeG
  • Spotify Legend
  • 376 Views
  • 1 replies
  • 0 likes
  • Android
    Other
  • 376 Views
  • 1 replies
  • 0 likes