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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

5054 Views

0 replies

6 likes

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Android Spotify keeps asking me to login

Every time I start up the Android Spotify app now, it asks me to login via facebook (or username). This is pretty **bleep** annoying, especially if you're in the car, you do not want to log in (when it inevitably crashes on you). This app REALLY need...

Music Fan

Every time I start up the Android Spotify app now, it asks me to login via facebook (or username). This is pretty **bleep** annoying, especially if you're in the car, you do not want to log in (when ...

Big_thicky

Visitor

12811 Views

17 replies

5 likes

  • 12811 Views
  • 17 replies
  • 5 likes

Solved!!Superuser Contribution Spotify voice doesn't work

PlanPremiumCountryUKDeviceSamsung Galaxy 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) I have given the spotify app permission to access my microphone but when I hold down the search button with the spotify app I can not control the app my...

Newbie

  Plan Premium Country UK Device Samsung Galaxy 8 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   I have given the spotify app permission to access my microphone b...

AlejaR

Moderator

9752 Views

8 replies

1 likes

  • 9752 Views
  • 8 replies
  • 1 likes

Superuser Contribution Spotify connect stuck on connecting - when playing albums

PlanPremiumCountryThe NetherlandsDeviceSamsung Galaxy Note 8Operating SystemAndroid 9 My Question or IssueMy Spotify connect doesnt work right. When i use Spotify from my Android phone, when i play an album on a different device, it is stuck on 'conn...

Casual Listener

Plan Premium Country The Netherlands Device Samsung Galaxy Note 8 Operating System Android 9   My Question or Issue My Spotify connect doesnt work right. When i use Spotify from my And...

lucyworking

Visitor

23040 Views

13 replies

3 likes

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  • 13 replies
  • 3 likes

Superuser Contribution Songs abruptly adjourned moved to another song

My songs abruptly adjourned moved to another song this issue repeatedly happening which is outrageous PlanPremiumCountry India Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Questio...

Regular

My songs abruptly adjourned moved to another song this issue repeatedly happening which is outrageous  Plan Premium Country India    Device (iPhone 8, Samsung Galaxy 9, Macbo...

AlejaR

Moderator

987 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Player controls (in-app) and other icons (settings, home) do not appear

Free PlanIndiaRedmi Note 10sAndroid 12 The player controls in my Spotify app just disappeared. I have rebooted, cleared cache, reinstalled Spotify and even tried installing Spotify Lite. Nothing worked. Notification and lock screen controls work fine...

Casual Listener

Free Plan India Redmi Note 10s Android 12   The player controls in my Spotify app just disappeared. I have rebooted, cleared cache, reinstalled Spotify and even tried installing Spotify Lit...

Dian

Spotify Legend

773 Views

3 replies

0 likes

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Superuser Contribution I downloaded music to my SD card but spotify keeps trying to redownload to internal storage

DeviceMoto G PowerOperating SystemAndroid 11My Question or IssueI left amazon because it kept messing up my downlaoded music on my SD card, now the same thing is happening with spotify. =( i have bought a new SD card, done multiple clean reinstalls, ...

Casual Listener

Device Moto G Power Operating System Android 11 My Question or Issue I left amazon because it kept messing up my downlaoded music on my SD card, now the same thing is happening with spotify. =( ...

Alex

Spotify Legend

301 Views

1 replies

0 likes

sd card
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Gear Fit 2 Pro - "Unable to start spotify. Connect to Bluetooth to start listening."

Hi there, I am unable to use my Gear Fit 2 Pro to remotely control music on my galaxy device. Previously I was able to use my gear fit to play/pause/change songs/playlists, etc. however this is no longer working. When I go to settings > playback, and...

Casual Listener

Hi there,    I am unable to use my Gear Fit 2 Pro to remotely control music on my galaxy device. Previously I was able to use my gear fit to play/pause/change songs/playlists, etc. howeve...

hobobill

Casual Listener

9624 Views

15 replies

6 likes

bluetooth
Galaxy
Gear Fit 2 Pro
playback
remote
Samsung
unable to start spotify
  • 9624 Views
  • 15 replies
  • 6 likes

Superuser Contribution Hilfe deutsch

PlanPremiumCountry  My Question or Issue 

Casual Listener

Plan Premium Country     My Question or Issue  

Eni

Moderator

4303 Views

6 replies

0 likes

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Superuser Contribution Blank rectangles instead of icons?

Premium Plan / UK / Xiaomi Mi 10 Lite Zoom / Android 11 / Latest App After latest Android Security Update all icons turned to blank rectangles... All other apps on my phone seems ok. I tried logging out, wiping cache with deleting folder and clean in...

Casual Listener

Premium Plan / UK / Xiaomi Mi 10 Lite Zoom / Android 11 / Latest App   After latest Android Security Update all icons turned to blank rectangles... All other apps on my phone seems ok. I tried...

Pyniakolada

Casual Listener

853 Views

3 replies

0 likes

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  • 3 replies
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Spotify refuses to acknowledge that I'm online

Hi, I'm new to using this forum board, so let me know if I'm missing information required to solve this problem. I'm trying to get spotify to play from my tablet at work, but it's not recognizing that the tablet is connected to the internet. At work,...

Regular

Hi, I'm new to using this forum board, so let me know if I'm missing information required to solve this problem.  I'm trying to get spotify to play from my tablet at work, but it's not recognizi...

o5z9v2g98xx8qzo3r2t2

Visitor

3185 Views

16 replies

0 likes

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Solved!!Superuser Contribution Unable to select undownloaded songs whilst connected with google speaker

PlanPremium CountryThe Netherlands DeviceRealme GT Neo 2 Operating SystemAndroid 12 My Question or IssueHey everyone, Whilst being connected with my Google home speaker, I am unable to select songs which are not downloaded via the spotify app on my p...

Casual Listener

Plan Premium   Country The Netherlands   Device Realme GT Neo 2   Operating System Android 12   My Question or Issue Hey everyone,   Whilst being connected wit...

Lancedehoog

Casual Listener

750 Views

4 replies

0 likes

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Superuser Contribution tizen os music player swich between music is not work

hi im using a70 with android 11 and samsung watch 3 45mm tizen os 4.5 spotify tizen app is work but when i want to select a music in that playlist not work i contact with samsung company and they said the problem is spotify app in other app linke sam...

Regular

hi im using a70 with android 11 and samsung watch 3 45mm  tizen os 4.5   spotify tizen app is work but when i want to select a music in that playlist not work  i contact with sa...

Dian

Spotify Legend

416 Views

3 replies

0 likes

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Superuser Contribution Ever going to fix Android Equalizer issue?

I saw there was a post from 2013 and this is still not fixed. Whenever you start a song on Android for Spotify there is a brief volume spike at beginning of every song. This seems to occur on android no matter what device you use (tested on 5 differe...

Regular

I saw there was a post from 2013 and this is still not fixed. Whenever you start a song on Android for Spotify there is a brief volume spike at beginning of every song. This seems to occur on android...

Jeremy

Spotify Legend

778 Views

4 replies

3 likes

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  • 4 replies
  • 3 likes

Solved!! [Android] Does Spotify track listened songs offline?

PlanPremium CountryUnited Kingdom DeviceSamsung A20 Operating SystemAndroid My Question or IssueHi guys, I was wondering if Spotify keeps tracks of listened to songs and artists when offline? My gym doesn't have coverage so I'm forced to listen offli...

Visitor

Plan Premium   Country United Kingdom   Device Samsung A20   Operating System Android   My Question or Issue Hi guys,   I was wondering if Spotify keeps tracks...

Amay

Spotify Star

1058 Views

3 replies

0 likes

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  • 3 replies
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[Android] Glitch with Canvas

So my canvas has been glitching like this all of the sudden for a while now.Apparently it could be an issue with my phone itself but it used to work fine before so I don't know what happened.

Casual Listener

So my canvas has been glitching like this all of the sudden for a while now. Apparently it could be an issue with my phone itself but it used to work fine before so I don't know what happened.

285 Views

0 replies

0 likes

Android
Canvas
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Superuser Contribution Adds playing after every song

PlanFree/PremiumCoamsung Galaxy 9, Macbook Pro late 2016)Operating SystemAndroid My Question or IssueAs i said above there's an add playing after every single song

Visitor

Plan Free/Premium Coamsung Galaxy 9, Macbook Pro late 2016) Operating System Android    My Question or Issue As i said above there's an add playing after every single song 

Lyubka

Moderator

302 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution How to remove downloads from a broken phone

PlanPremiumCountryAustraliaDeviceiPhone 6 and Galaxy s10Operating SystemiOS 15 and latest android version My Question or IssueHi I am a daily spotify user, I have recently broken 2 phones ( dead screen and operating system dead) that both have a lot ...

Casual Listener

  Plan Premium Country Australia Device iPhone 6 and Galaxy s10 Operating System iOS 15 and latest android version    My Question or Issue Hi I am a daily spotify user, I ha...

Jeremy

Spotify Legend

1218 Views

2 replies

0 likes

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Superuser Contribution Songs keep pausing automatically every 10/30 seconds

PlanPremiumCountryItalyDeviceSamsung A51, AlexaOperating SystemWindows 10 My Question or IssueMy songs keep pausing every 10/30 seconds without any reason, this keeps happening while I drive and my phone is connected to my Bluetooth speaker, when I p...

Casual Listener

Plan Premium Country Italy Device Samsung A51, Alexa Operating System Windows 10   My Question or Issue My songs keep pausing every 10/30 seconds without any reason, this keeps happeni...

Jeremy

Spotify Legend

1781 Views

7 replies

0 likes

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Inaccessible Queue

Hey all! I've been unable to access my queue for the past two days; every time I go to "Now Playing" it will show the icon for the queue (bottom right corner for Android, looks like a few horizontal lines in a row) but compared to all the other icons...

Newbie

Hey all! I've been unable to access my queue for the past two days; every time I go to "Now Playing" it will show the icon for the queue (bottom right corner for Android, looks like a few horizontal ...

258 Views

0 replies

0 likes

  • 258 Views
  • 0 replies
  • 0 likes