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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114382 Views

26 replies

4 likes

  • 114382 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

229942 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 229942 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

588935 Views

79 replies

3 likes

  • 588935 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484140 Views

580 replies

42 likes

Account
Free
  • 484140 Views
  • 580 replies
  • 42 likes

Superuser Contribution Spotify on phone audio streaming to Bluetooth speaker. Do calls interrupt stream?

Plan - PremiumCountry - UKDevice - Samsung Galaxy S20FE My Question or Issue Hello there Sad timesIt's my Dad's funeral in a few days, and for the wake afterwards I've made a Spotify playlist.The venue has a Bluetooth music system and they said I can...

Casual Listener

  Plan - Premium Country - UK Device - Samsung Galaxy S20FE   My Question or Issue   Hello there   Sad times It's my Dad's funeral in a few days, and for the wake afterw...

MihailY

Moderator

5589 Views

2 replies

0 likes

  • 5589 Views
  • 2 replies
  • 0 likes

Superuser Contribution Unable to play songs over wifi...Android Samsung a13

I've tried many things, including torubleshooting and cleaning cache/reinstalling, but nothing has worked and I think it is quite the opposite of the most "common" problem that I've read in the community forums. Since a couple of days (at least) when...

Visitor

I've tried many things, including torubleshooting and cleaning cache/reinstalling, but nothing has worked and I think it is quite the opposite of the most "common" problem that I've read in the commu...

MihailY

Moderator

707 Views

1 replies

0 likes

  • 707 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Phone media volume affecting spotify volume on other devices

Device: Samsung Galaxy S8 (Android 9, last upgrade Oct 1, 2019)Spotify version: 8.5.30.579Plan: Premium Spotify connect devices:- Win 10 PC / Notebook- Raspberry running Raspotify- iEAST AudioCast M5 My Question or IssueI have noticed some weird volu...

Casual Listener

Device: Samsung Galaxy S8 (Android 9, last upgrade Oct 1, 2019) Spotify version: 8.5.30.579 Plan: Premium   Spotify connect devices: - Win 10 PC / Notebook - Raspberry running Ra...

phkara

Visitor

26969 Views

20 replies

8 likes

volume
  • 26969 Views
  • 20 replies
  • 8 likes

Queue STILL changes after switching devices

PlanPremiumCountryUKDeviceOnePlus 8Pro, Denon AVR-X2500H, NowTV StickOperating SystemAndroid 12 My Question or IssueApparently the issue here https://community.spotify.com/t5/Ongoing-Issues/Queue-changes-after-switching-device-with-Spotify-Connect/id...

Gig Goer

Plan Premium Country UK Device OnePlus 8Pro, Denon AVR-X2500H, NowTV Stick Operating System Android 12   My Question or Issue Apparently the issue here https://community.spot...

379 Views

0 replies

0 likes

  • 379 Views
  • 0 replies
  • 0 likes

ISSUE: Bluetooth device name not updating

Hello there! I recently bought a pair of Galaxy Buds 2 Pro and I'm having issues with the display name of the device in the Spotify Android app. I already searched these forums and googled around (in both english and spanish) to no avail. Basically, ...

Newbie

Hello there! I recently bought a pair of Galaxy Buds 2 Pro and I'm having issues with the display name of the device in the Spotify Android app. I already searched these forums and googled around (in...

1130 Views

0 replies

1 likes

  • 1130 Views
  • 0 replies
  • 1 likes

Superuser Contribution app volume turns all the way down overnight

PlanPremium Devicemotorola moto e6 Operating SystemAndroid 9 My Question or Issuehi folks, i've had this problem for probably as long as i've had spotify but i think it's gotten worse and now it's finally bothering me. i always listen to music overni...

Casual Listener

Plan Premium   Device motorola moto e6   Operating System Android 9   My Question or Issue hi folks, i've had this problem for probably as long as i've had spotify but i thin...

AlejaR

Moderator

1962 Views

7 replies

0 likes

  • 1962 Views
  • 7 replies
  • 0 likes

Superuser Contribution Why does shuffle not play from my entire collection of liked music?

I am a fairly basic user! I have 2,100 songs in my "liked songs" and would be happy to have random tracks out of this collection. So I select shuffle. Spotify does shuffle but it doesn't seem to pick from the whole collection, it regularly picks from...

Visitor

I am a fairly basic user! I have 2,100 songs in my "liked songs" and would be happy to have random tracks out of this collection. So I select shuffle. Spotify does shuffle but it doesn't seem to p...

AlejaR

Moderator

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Made For You Section is Empty

PlanPremium DuoCountryUSA DeviceMotorola One 5G AceOperating SystemAndroid 11 My Question or IssueI use Spotify all the time. Yesterday, my made for you section had all of my playlists, but today when I logged in, it is completely empty. I have unins...

Casual Listener

Plan Premium Duo Country USA   Device Motorola One 5G Ace Operating System Android 11   My Question or Issue I use Spotify all the time. Yesterday, my made for you section had al...

Vasil

Moderator

674 Views

1 replies

0 likes

  • 674 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Change pament method to google play

PlanFamily PremiumCountryUK My Question or IssueI'm UK based and have a family subscription, paid for via paypal. I want to update the payment method to google play. I can see this is possible for a new account and subscription but can't find the opt...

Casual Listener

Plan Family Premium Country UK     My Question or Issue I'm UK based and have a family subscription, paid for via paypal. I want to update the payment method to google play. I can se...

bobbyday1985

Casual Listener

795 Views

2 replies

0 likes

  • 795 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Storage setting to SD CARD on Android reset to internal storage after reboot or update

Plan PremiumCountry the Netherlands DeviceSamsung Galaxy A8 2018Operating System Android version 9 wit update October 1 2020 Several times a year my storage setting to the SD CARD is being reset to internal storage (default) without any warning. It c...

Regular

Plan Premium Country the Netherlands   DeviceSamsung Galaxy A8 2018 Operating System Android version 9 wit update October 1 2020   Several times a year my storage setting to...

declandevine

Newbie

7503 Views

10 replies

0 likes

  • 7503 Views
  • 10 replies
  • 0 likes

Superuser Contribution App crashes when pressing the options Button (Cubot Quest)

PlanPremiumCountryGermanyDeviceCubot Quest Operating SystemAndroid 9 My Question or IssueAlright, so whenever I press the options Button (3 dots) for a Song / long press a Song to add a Song to the queue, or to a playlist it just crashes.So far I've ...

Visitor

  Plan Premium Country Germany Device Cubot Quest  Operating System Android 9   My Question or Issue Alright, so whenever I press the options Button (3 dots) for a Song / lo...

potis

Casual Listener

3031 Views

9 replies

9 likes

Android
Crash
Cubot
options
  • 3031 Views
  • 9 replies
  • 9 likes

Solved!!Superuser Contribution App Crashes whenever I press the options (3 dots) button on any music.

PlanPremiumCountryBrasilDeviceUmidigi A5 ProOperating SystemAndroid 9My Question or IssueWhenever I press the 3 dots button to share a music for example the app crashes immediately (the menu doesn't even render) it happens on any type of connection, ...

Visitor

Plan Premium Country Brasil Device Umidigi A5 Pro Operating System Android 9 My Question or Issue Whenever I press the 3 dots button to share a music for example the app crashes immediately ...

potis

Casual Listener

3330 Views

6 replies

0 likes

  • 3330 Views
  • 6 replies
  • 0 likes

Superuser Contribution Google clock can not connect to Spotify

PlanPremiumCountryThe Netherlands DeviceOneplus 5Operating SystemAndroid 9 My Question or IssueSince a couple of weeks I make use of the Google clock, in which a function is built to make use of Spotify songs as wake up sound. I have to first start t...

Newbie

Plan Premium Country The Netherlands  Device Oneplus 5 Operating System Android 9   My Question or Issue Since a couple of weeks I make use of the Google clock, in which a functio...

Grayer123

Visitor

36190 Views

29 replies

9 likes

Connect
Google Clock
Spotify
  • 36190 Views
  • 29 replies
  • 9 likes

Superuser Contribution Covers showing inverted/white colors

.PlanFreeDeviceXiaomi Redmi note 9 ProOperating SystemAndroid/MiUiMy Question or IssueSome album/playlist/profile covers appear inverted or white when the original cover is dark heres some examples:

Casual Listener

. Plan Free Device Xiaomi Redmi note 9 Pro Operating System Android/MiUi My Question or Issue Some album/playlist/profile covers appear inverted or white when the original cover is dark ...

Alex

Spotify Legend

4665 Views

2 replies

0 likes

  • 4665 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution The icon overlap each other

PlanPremiumCountrySaudi Arabia Device( Samsung Galaxy s22 ultra)Operating System(Android 13)The device language is Arabic My Question or IssueThe icon appear above eachother like on the photo

Casual Listener

Plan Premium Country Saudi Arabia  Device ( Samsung Galaxy s22 ultra) Operating System (Android 13) The device language is Arabic    My Question or Issue The icon appea...

Kiril

Moderator

1352 Views

7 replies

0 likes

  • 1352 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution local files not recognized or syncing on mobile?

PlanPremiumCountryUSADeviceSamsung Galaxy S9+Operating SystemAndroid My Question or IssueSo I've been uploading local files to Spotify through syncing/local file upload with no problems up until recently. My Spotify app won't recognize any new music ...

Newbie

Plan Premium Country USA Device Samsung Galaxy S9+ Operating System Android   My Question or Issue So I've been uploading local files to Spotify through syncing/local file upload with ...

Vasil

Moderator

936 Views

1 replies

0 likes

  • 936 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to open list of songs from searched playlist

PlanFreeDeviceOnePlus 8TOperating SystemAndroid 11 My Question or IssueMy issue is my subject which is i can't open the list of songs in the playlist that i searched. I can see the list of songs in my own playlist but when I search a playlist and wan...

Casual Listener

  Plan Free Device OnePlus 8T Operating System Android 11   My Question or Issue My issue is my subject which is i can't open the list of songs in the playlist that i searched. I c...

Vasil

Moderator

527 Views

3 replies

0 likes

  • 527 Views
  • 3 replies
  • 0 likes