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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6941 Views

0 replies

7 likes

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  • 7 likes

Superuser Contribution Music pauses automatically *with a slow fadeout*

PlanPremiumCountryUSADevicePixel 4 XLOperating SystemAndroid 12 (Jan 5 2022 update) My Question or IssueOccasionally (once or twice a day at most), the currently playing music will slowly fade out to silence over a couple seconds and then pause. This...

Casual Listener

Plan Premium Country USA Device Pixel 4 XL Operating System Android 12 (Jan 5 2022 update)   My Question or Issue Occasionally (once or twice a day at most), the currently playing musi...

Yordan

Moderator

7093 Views

5 replies

0 likes

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  • 5 replies
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Superuser Contribution Spotify does not change heart to green in all cases when you like the track on Android

PlanPremiumCountryFinlandDeviceGalaxy A40Operating SystemAndroid 11 My Question or IssueHi, I have problem with liked tracks. It only happens on my phone, so I guess it is a bug in the app, which is updated by now. I click sometimes anywhere on the h...

Roadie

Plan Premium Country Finland Device Galaxy A40 Operating System Android 11   My Question or Issue Hi, I have problem with liked tracks. It only happens on my phone, so I guess it is a ...

squidgewinkle

Gig Goer

6250 Views

32 replies

0 likes

Android
heart
liked tracks
  • 6250 Views
  • 32 replies
  • 0 likes

Superuser Contribution [Android][Playlists] Differences in recommended songs on PC and smartphone

I noticed while playing selfmade playlists on PC that you can listen to whole songs in the "recommended songs" section, but on the smartphone only samples of those songs are played. Is this an intended feature? If not please also let us listen to who...

Newbie

I noticed while playing selfmade playlists on PC that you can listen to whole songs in the "recommended songs" section, but on the smartphone only samples of those songs are played. Is this an intend...

Eni

Moderator

396 Views

1 replies

0 likes

Android
Playlists
  • 396 Views
  • 1 replies
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Superuser Contribution Switching device on Android

Switching devices used to be easy. Still is on the desktop, but on my android app I'm now lumbered with 'Start a group session' when I tap the device button. I might use this feature once a year, I switch devices on the fly all the time. How do I do ...

Newbie

Switching devices used to be easy. Still is on the desktop, but on my android app I'm now lumbered with 'Start a group session' when I tap the device button. I might use this feature once a year, I s...

Bigjesus

Newbie

2674 Views

2 replies

1 likes

  • 2674 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify App prevents phone calls and messaging

Plan: PremiumCountry: USDevice: Samsung Note 4 (don't mock me)Operating System: Android Marshmallow (6.0.1)(EOL 2020)Service (and I use the term loosely): Verizon My Question or Issue:Failures:Could not make or receive phone calls. Sometime got messa...

Casual Listener

Plan: Premium Country: US Device: Samsung Note 4 (don't mock me) Operating System: Android Marshmallow (6.0.1)(EOL 2020) Service (and I use the term loosely): Verizon  My Que...

Eni

Moderator

2594 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution TV APP cover / background Pictures (HUGE FACES)

Please do something with those HUGE artists pictures on TV version of the app. I got super big faces of artists and doesn't look good. I'd like someting neutral. You shold make some settings possible in app to choose from.I use mibox.

Visitor

Please do something with those HUGE artists pictures on TV version of the app. I got super big faces of artists and doesn't look good. I'd like someting neutral. You shold make some settings possible...

Smithy_Zamboni

Newbie

12180 Views

17 replies

12 likes

  • 12180 Views
  • 17 replies
  • 12 likes

[Android] Tapping on "Liked song" jumps to the playing track's position

Currently, in the now playing screen, tapping on the name of the playlist playing (second line from top) will open that playlist and jump to the position of the playing track.But doing the same thing when playing from "Liked Songs" will open that pla...

Music Fan

Currently, in the now playing screen, tapping on the name of the playlist playing (second line from top) will open that playlist and jump to the position of the playing track. But doing the same thi...

315 Views

0 replies

1 likes

Android
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Solved!!Superuser Contribution Play and pause button completely white

PlanPremium StudentCountryChileDeviceRedmi Note 10 ProOperating SystemAndroid 11 My Question or IssueAs the title says, the play and pause button appears completely white and I don't know how to fix it. I've tried a clean Spotify install but it didn'...

Casual Listener

Plan Premium Student Country Chile Device Redmi Note 10 Pro Operating System Android 11   My Question or Issue As the title says, the play and pause button appears completely white and...

Juako1

Casual Listener

2580 Views

2 replies

0 likes

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  • 2 replies
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Downloaded song in bad quality stuck in low quality (solved)

PlanPremiumCountryU.S.A.DeviceOnePlus 7t Pro McLarenOperating SystemAndroid 11 My Question or Issue:This is a description of my issue and how I fixed it.I had an issue where one of the songs I downloaded was in very poor quality, this happened even t...

Newbie

Plan Premium Country U.S.A. Device OnePlus 7t Pro McLaren Operating System Android 11   My Question or Issue: This is a description of my issue and how I fixed it. I had an issue wher...

2046 Views

0 replies

0 likes

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Superuser Contribution Spotify restarts album when switching devices

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I ask one of my Alexa's to play Spotify, instead of carrying on from the last song playe...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When I ...

MafeG

Spotify Legend

453 Views

1 replies

0 likes

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Superuser Contribution Group session listen on same device

When I join a remote group session it doesn't give me any option to choose what device to listen on.I want to listen on the same device as the session host, but instead it just defaults to listen on my device with no option to change it. How do I fix...

Regular

When I join a remote group session it doesn't give me any option to choose what device to listen on. I want to listen on the same device as the session host, but instead it just defaults to listen o...

shaggytoph

Newbie

28638 Views

22 replies

15 likes

  • 28638 Views
  • 22 replies
  • 15 likes

Solved!!Superuser Contribution Downloading local files from mobile to desktop.

I have a very large catalogue of local files music that used to be stored on my PC. However, after some technical issues with the windows username I had lost the files because all the files under the user folder vanished. However I still have the mus...

Casual Listener

I have a very large catalogue of local files music that used to be stored on my PC. However, after some technical issues with the windows username I had lost the files because all the files under the...

Eni

Moderator

2420 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Can i play Spotify and Youtube videos in the app at the same time?

PlanPremiumDeviceSamsung A51My Question or IssueCan i play both Spotify and Youtube Videos at the same time with headphones? I have tried most Solutions i found but it didnt work

Newbie

Plan Premium Device Samsung A51 My Question or Issue Can i play both Spotify and Youtube Videos at the same time with headphones? I have tried most Solutions i found but it didnt work  

Novy

Moderator

14000 Views

1 replies

0 likes

  • 14000 Views
  • 1 replies
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Superuser Contribution Android - Disable lock screen volume controle for Spotify Connect

PlanPremiumCountryNL DeviceXiaomi Mi 9T Pro Operating SystemAndroid 10.QKQ1 My Question or IssueHello, I'm having an issue and can't figure out how to solve this. I use a lot of Spotify Connect on my NAD Amp1 amplifier in our living room. The volume ...

Newbie

Plan Premium Country NL   Device Xiaomi Mi 9T Pro   Operating System Android 10.QKQ1   My Question or Issue Hello, I'm having an issue and can't figure out how to solve thi...

Eni

Moderator

720 Views

1 replies

0 likes

Android
Connect
lockscreen
volume
  • 720 Views
  • 1 replies
  • 0 likes

Can't log in as I was offline when it automatically logged me out

Today I restarted my Galaxy S8 and for some reason the Spotify app logged me out. I tried to log back in and since I was in offline mode it won't let me. I contacted Spotify and they said there is no fix and I would have to uninstall and reinstall th...

Regular

Today I restarted my Galaxy S8 and for some reason the Spotify app logged me out. I tried to log back in and since I was in offline mode it won't let me. I contacted Spotify and they said there is no...

337 Views

0 replies

0 likes

Can't log in offline
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Superuser Contribution [Android] Adding random songs to selfmade playlists

When using the mobile Spotify app, Spotify adds songs to a playlist that's self-made. This shouldn't be happening, since I don't have selected the "Autoplay" function. People say it's because a playlist is too short or it's because it's not a premium...

Visitor

When using the mobile Spotify app, Spotify adds songs to a playlist that's self-made. This shouldn't be happening, since I don't have selected the "Autoplay" function. People say it's because a playl...

Eni

Moderator

442 Views

1 replies

0 likes

Android
  • 442 Views
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Superuser Contribution [Mobile][Other] Podcasts marked as played using Android Auto

I was looking for a place to submit a trouble ticket.Frequently the mobile app using Android auto will stop playing and mark the podcast as played. This seems to happen where advertisements would go.This is very inconvenient for long podcasts.

Newbie

I was looking for a place to submit a trouble ticket. Frequently the mobile app using Android auto will stop playing and mark the podcast as played. This seems to happen where advertisements would g...

OscarDC

Moderator

426 Views

1 replies

0 likes

Mobile
Other
  • 426 Views
  • 1 replies
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Superuser Contribution Spotify won't play any songs on my phone

PlanFreeCountryMéxicoDeviceMotorola g8 Play/Motorola e6iOperating SystemAndroid 10 My Question or IssueRecently i got for free a new Motorola e6i and log my account to it, but afterward i decided to go back to my Motorola g8 PlayAfter that, my Motoro...

Casual Listener

Plan Free Country México Device Motorola g8 Play/Motorola e6i Operating System Android 10   My Question or Issue Recently i got for free a new Motorola e6i and log my account to it, bu...

Jeremy

Spotify Legend

520 Views

2 replies

0 likes

  • 520 Views
  • 2 replies
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Solved!!Superuser Contribution Music doesn't start when connected to car

PlanPremiumCountryUSADeviceSamsung S10Operating SystemAndroid 12/One UI 4.0Spotify Version8.6.98.900 My Question or IssueSince updating to Android 12 (or coincidentally at the same time with a Spotify app update and not related to Android 12 update),...

Music Fan

Plan Premium Country USA Device Samsung S10 Operating System Android 12/One UI 4.0 Spotify Version 8.6.98.900   My Question or Issue Since updating to Android 12 (or coincidentally a...

Giselsa

Casual Listener

20793 Views

24 replies

3 likes

  • 20793 Views
  • 24 replies
  • 3 likes

Superuser Contribution Queue keeps changing after a few hours

PlanFree/PremiumCountryRwanda DeviceGalaxy Note 9Operating SystemAndroid 10 My Question or IssueHere's how to reproduce the bug1. I start playing track starting by the letter E (or any letter). In this example, it's the track "Elohim". As you can see...

Music Fan

Plan Free/Premium Country Rwanda   Device Galaxy Note 9 Operating System Android 10   My Question or Issue Here's how to reproduce the bug 1. I start playing track starting by t...

Zer0Sp4c3

Visitor

2336 Views

4 replies

0 likes

  • 2336 Views
  • 4 replies
  • 0 likes