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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 846949 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 846949 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16145 Views
  • 3 replies
  • 0 likes
  • 16145 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Android][Podcasts] 'Spotify is trying to play'......... Disappointing

I recently joined spotify, mainly for Joe Rogan Experience. So I downloaded a dozen of his episodes and began listening, and I was initially surprised by the addition of the video of the podcast being played while in app. However, spotify does someth...

  • Visitor
  • I recently joined spotify, mainly for Joe Rogan Experience.  So I downloaded a dozen of his episodes and began listening,  and I was initially surprised by the addition of the video of the ...
  • Xenia
  • Moderator
  • 186 Views
  • 1 replies
  • 0 likes
  • Android
    Podcasts
  • 186 Views
  • 1 replies
  • 0 likes

Solved!! Android Spotify app cannot switch back to phone playback on latest update

Spotify Android version 8.5.77.1043 Hi.Since the latest update, when I have been casting from spotify to a chromecast or Google Home/Nest device, when I stop playback (via phone or voice command) and try to play on my phone...I can't switch playback ...

  • Regular
  • Spotify Android version 8.5.77.1043   Hi. Since the latest update, when I have been casting from spotify to a chromecast or Google Home/Nest device, when I stop playback (via phone or voice c...
  • sebas13jnks
  • Newbie
  • 8480 Views
  • 27 replies
  • 20 likes
  • 8480 Views
  • 27 replies
  • 20 likes

Superuser Contribution Spotify is re-downloading all of my songs!

I have almost 5K songs in a number of playlists, and many weeks ago I set them all to download so i could listen to them offline during an overseas trip I am now on. I set the Storage setting to use my SD card. Everything was great. All of a sudden S...

  • Roadie
  • I have almost 5K songs in a number of playlists, and many weeks ago I set them all to download so i could listen to them offline during an overseas trip I am now on. I set the Storage setting to use ...
  • Territorian54
  • Casual Listener
  • 876 Views
  • 11 replies
  • 1 likes
  • 876 Views
  • 11 replies
  • 1 likes

Samsung S9 plus - Android - downloaded songs

Premium plan DeviceSamsung s9 plusOperating SystemAndroid 10 My Question or IssueEvery Spotify update or phone reboot causes all downloaded songs on SD card to disappear and starts to download onto internal memory.3rd time in about 30 days this has o...

  • Regular
  • Premium plan   Device Samsung s9 plus Operating System Android 10   My Question or Issue Every Spotify update or phone reboot causes all downloaded songs on SD card to disappear a...
  • SirExcel
  • Regular
  • 497 Views
  • 3 replies
  • 0 likes
  • Android
    Download
    sd card
  • 497 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify app won't play any music

So whenever I start spotify it takes couple seconds, but after that when I try to click on a album or a song or playlist or whatever it is loading for ages and nothing happens. When I start a song on my ps4 and stream in to my smartphone I cannot sto...

  • Casual Listener
  • So whenever I start spotify it takes couple seconds, but after that when I try to click on a album or a song or playlist or whatever it is loading for ages and nothing happens. When I start a song on...
  • Mario
  • Spotify Legend
  • 406 Views
  • 3 replies
  • 0 likes
  • 406 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify stops playing

PlanPremium CountrySweden DeviceHuewei p20 lite, Macbook Pro late 2019 Operating SystemLatest android, OSX and Spotify version installed My Question or IssueBoth my laptop and android phone are connected to my Bluetooth speaker. Playing from the MacB...

  • Newbie
  • Plan Premium   Country Sweden   Device Huewei p20 lite, Macbook Pro late 2019   Operating System Latest android, OSX and Spotify version installed   My Question or Iss...
  • Ivan
  • Spotify Legend
  • 330 Views
  • 1 replies
  • 0 likes
  • 330 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't find any way to add a whole album to a playlist

I just downloaded Spotify to my Android (moto G6, Android version 9). I cannot find any way to add a whole album to a playlist. The three upper-right dots on an album don't give that option; it only appears on individual songs, no matter where I acce...

  • Visitor
  • I just downloaded Spotify to my Android (moto G6, Android version 9). I cannot find any way to add a whole album to a playlist. The three upper-right dots on an album don't give that option; it only ...
  • Ver
  • Spotify Legend
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android APP informs me I'm offline and I cannot log in

PlanFree (I wanted to go premium but I cannot)CountryPoland/Romania Device(Honor10)Operating System Android 10 My Question or Issue On 14th of August I have created spotify account to see how it works before I get premium. Today I've tired login on m...

  • Visitor
  • Plan Free (I wanted to go premium but I cannot) Country Poland/Romania   Device (Honor10) Operating System  Android 10   My Question or Issue   On 14th of August I hav...
  • Ivan
  • Spotify Legend
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Superuser Contribution Deleting downloads from my phone

PlanPremiumCountryUKDeviceMotorola Moto G7 PowerOperating SystemAndroid My Question or IssueThis is probably a simple question but no replies to previous questions have so far helped. How do i delete downloaded albums from my phone?The only option on...

  • Newbie
  • Plan Premium Country UK Device Motorola Moto G7 Power Operating System Android   My Question or Issue This is probably a simple question but no replies to previous questions have so fa...
  • Alex
  • Moderator
  • 36737 Views
  • 4 replies
  • 1 likes
  • 36737 Views
  • 4 replies
  • 1 likes

Moving downloads and Playlists to a new SD card

PlanPremiumCountrySouth AfricaDeviceSamsung Note 10 +Operating System Android 10 My Question or IssueGood day to all of you.Just wanted to pick some brains with regards to this please.I have now eventually run out of space on my current SD card and n...

  • Casual Listener
  • Plan Premium Country South Africa Device Samsung Note 10 + Operating System  Android 10   My Question or Issue Good day to all of you. Just wanted to pick some brains with r...
  • ThePaganLord
  • Casual Listener
  • 269 Views
  • 2 replies
  • 0 likes
  • 269 Views
  • 2 replies
  • 0 likes

Solved!! I can't disable shuffle.

Most of my spotify playlists have the little shuffle icon on them, meaning that rather than playing them in order. They shuffle, I want to disable this for some of these playlist but there doesn't seem to be an option to disable it. I am very annoyed...

  • Casual Listener
  • Most of my spotify playlists have the little shuffle icon on them, meaning that rather than playing them in order. They shuffle, I want to disable this for some of these playlist but there doesn't se...
  • cyrum
  • Casual Listener
  • 271 Views
  • 2 replies
  • 0 likes
  • 271 Views
  • 2 replies
  • 0 likes

Superuser Contribution Multiple Issues with Spotify on Android

PlanPremiumCountryUKDevice Samsung Galaxy 9Operating SystemAndroid Version 10, One UI Version 2.1 I have used spotify for years without issue but currently I am having many problems that is making the app unusable. I have tried reinstalling, deleting...

  • Newbie
  • Plan Premium Country UK Device  Samsung Galaxy 9 Operating System Android Version 10, One UI Version 2.1   I have used spotify for years without issue but currently I am having man...
  • Xenia
  • Moderator
  • 333 Views
  • 1 replies
  • 0 likes
  • 333 Views
  • 1 replies
  • 0 likes

Superuser Contribution Phone screen lock issue is not fixed

PlanFree/PremiumCountryFinlandDeviceBV9500Operating SystemAndroid 8.1.0 My Question or IssueMusic stops playing 12 seconds after screen is locked. I did not have this issue with previous version of app, so basically this latest update ruined my app w...

  • Casual Listener
  • Plan Free/Premium Country Finland Device BV9500 Operating System Android 8.1.0   My Question or Issue Music stops playing 12 seconds after screen is locked.  I did not have this ...
  • Elena
  • Moderator
  • 247 Views
  • 3 replies
  • 0 likes
  • 247 Views
  • 3 replies
  • 0 likes

Superuser Contribution "Cradles" de sub Urban se detiene y no pasa ala siguiente cancion

Cuando estoy escuchando música y empieza a sonar Cradles, se detiene después de la primera parte, es un problema que solo sucede en esta canción, las demás se reproducen bien, pero siempre que Cradles se reproduce, solo puedo escuchar una pequeña par...

  • Visitor
  • Cuando estoy escuchando música y empieza a sonar Cradles, se detiene después de la primera parte, es un problema que solo sucede en esta canción, las demás se reproducen bien, pero siempre que Cradle...
  • Katerina
  • Spotify Legend
  • 545 Views
  • 1 replies
  • 1 likes
  • 545 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Shuffle play is default after not using app for a while

PlanPremiumCountryUKDevicePixel 3aOperating SystemAndroid 10Spotify Version8.5.73.824 My Question or IssueAfter not using Spotify for a while (say 4 or 5 hours), when I open the app, and search for a song, and press the song to play it, the default m...

  • Casual Listener
  • Plan Premium Country UK Device Pixel 3a Operating System Android 10 Spotify Version 8.5.73.824   My Question or Issue After not using Spotify for a while (say 4 or 5 hours), when I o...
  • taekwondoalex
  • Casual Listener
  • 731 Views
  • 2 replies
  • 0 likes
  • Android 10
    Shuffle play default
  • 731 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't download local files on Android App

PlanPremiumCountryUK Operating System(Android 10) My Question or IssueI've recently moved over to Spotify, however i'm having a lot of trouble adding music which isn't available on Spotify (such as albums i've bought elsewhere, e.g. from BandCamp) to...

  • Visitor
  • Plan Premium Country UK   Operating System (Android 10)   My Question or Issue I've recently moved over to Spotify, however i'm having a lot of trouble adding music which isn't ava...
  • Mario
  • Spotify Legend
  • 136 Views
  • 1 replies
  • 0 likes
  • 136 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playing Songs on my Phone?

PlanPremiumCountryCanadaDeviceOne Plus 8 ProOperating SystemAndroid My Question or IssueI recently just bought spotify premium. I have a bunch of songs already on my phone, some are exclusive mixes that are not available on spotify. I am aware of the...

  • Visitor
  • Plan Premium Country Canada Device One Plus 8 Pro Operating System Android   My Question or Issue I recently just bought spotify premium. I have a bunch of songs already on my phone, s...
  • Elena
  • Moderator
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

Superuser Contribution DEBIT ABONNEMENT PREMIUM PAR ERREUR

BonjourJe suis en abonnement FREE pourtant des debits sur ma carte bleue sont passés du montant de spotify family.Comment puis je contacter Spotify par telephone ou par mail pour regulariser la situation?

  • Newbie
  • Bonjour Je suis en abonnement FREE pourtant des debits sur ma carte bleue sont passés du montant de spotify family. Comment puis je contacter Spotify par telephone ou par mail pour regulariser la s...
  • Alex
  • Moderator
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bluetooth headphones paired, Spotify not playing music

PlanPremiumCountryUSADeviceSamsung Galaxy 9 My Question or IssueI just purchased a pair of bluetooth headphones to pair with my phone while running, so a headphone cord doesn't get tangled up. The headphones I bought are Senso ActivBuds S-250. I have...

  • Casual Listener
  • Plan Premium Country USA Device Samsung Galaxy 9   My Question or Issue I just purchased a pair of bluetooth headphones to pair with my phone while running, so a headphone cord doesn't g...
  • may2716
  • Casual Listener
  • 13968 Views
  • 4 replies
  • 0 likes
  • 13968 Views
  • 4 replies
  • 0 likes

Superuser Contribution Crackling when connected to bluetooth

PlanPremiumCountryUK DeviceGOOGLE PIXEL 2 My Question or IssueNever used to have the problem but the past couple of days when I connect my phone to my car via Bluetooth I get intermittent crackling whilst listening to music. I have deleted and reinst...

  • Casual Listener
  • Plan Premium Country UK  Device GOOGLE PIXEL 2   My Question or Issue Never used to have the problem but the past couple of days when I connect my phone to my car via Bluetooth I ge...
  • Ver
  • Spotify Legend
  • 7192 Views
  • 5 replies
  • 0 likes
  • Android
    bluetooth
    Car
    crackling
  • 7192 Views
  • 5 replies
  • 0 likes