Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
193994 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
535197 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
438352 Views
565 replies
37 likes
DEVICE: Mi A2/6X (Android) I open the lyrics to a song, then I found this microphone button. It only appeared when I turn my phone back on when Spotify is open in lyrics mode and when I change apps then return to Spotify that's still in lyrics mode. ...
DEVICE: Mi A2/6X (Android) I open the lyrics to a song, then I found this microphone button. It only appeared when I turn my phone back on when Spotify is open in lyrics mode and when I ...
372 Views
0 replies
0 likes
Freshly reinstalled phone and app. Its a huawei p20 pro on android 10. It was the same as before and it was working for years.Now I want to log in with Facebook and it takes me to the browser where I log in and press on the green button and it takes ...
Freshly reinstalled phone and app. Its a huawei p20 pro on android 10. It was the same as before and it was working for years. Now I want to log in with Facebook and it takes me to the browser where...
Moderator
288 Views
1 replies
0 likes
None of my local files are showing up in my mobile app, I've tried opening the files with Spotify and nothing happens it just shows me the empty playlist, reset phone multiple times and app is up to date, pixel 5a Android 13
None of my local files are showing up in my mobile app, I've tried opening the files with Spotify and nothing happens it just shows me the empty playlist, reset phone multiple times and app is up to ...
Moderator
380 Views
1 replies
0 likes
i have more than enough space for the app on my phone, but every time i try to log into my account, it gets stuck on a gray screen and wont go past it. i have tried reinstalling, cache clearing, and phone resets, yet nothing helps.
i have more than enough space for the app on my phone, but every time i try to log into my account, it gets stuck on a gray screen and wont go past it. i have tried reinstalling, cache clearing, and ...
Moderator
2370 Views
3 replies
0 likes
I have premium account
I have premium account
Moderator
744 Views
2 replies
0 likes
PlanPremiumCountryUSADeviceSamsung Galaxy S20Operating SystemAndroid 12/Samsung One UI 4 My Question or IssueI've setup about 20 podcasts to notify me when new episodes arrive and it only works occasionally. For example, last night I got about 10 new...
Plan Premium Country USA Device Samsung Galaxy S20 Operating System Android 12/Samsung One UI 4 My Question or Issue I've setup about 20 podcasts to notify me when new episodes arriv...
Visitor
1569 Views
2 replies
0 likes
PlanPremiumCountryUnited StatesDevice(Galaxy S21 5G)Operating System(Android 12) My Question or IssueI reinstalled the Spotify App in order to fix a separate issue I was having and now the lyrics feature has completely disappeared on all songs. I use...
Plan Premium Country United States Device (Galaxy S21 5G) Operating System (Android 12) My Question or Issue I reinstalled the Spotify App in order to fix a separate issue I was havi...
Moderator
506 Views
2 replies
0 likes
PlanPremiumCountry DeviceSamsungOperating SystemAndroid My Question or IssueHi, I have some episodes downloaded from various podcasts.I added them all to a playlist. But there does not seem to be an option to play them in shuffle mode. Is there a way...
Plan Premium Country Device Samsung Operating System Android My Question or Issue Hi, I have some episodes downloaded from various podcasts. I added them all to a pla...
Casual Listener
980 Views
5 replies
0 likes
PlanPremiumCountryUnited StatesDeviceGoogle Pixel 3Operating SystemAndroid My Question or IssueCan you please move the Hide a Song feature? Every time I go to add a song to my playlist, I accidentally hide the song. This is very frustrating as the Ad...
Plan Premium Country United States Device Google Pixel 3 Operating System Android My Question or Issue Can you please move the Hide a Song feature? Every time I go to add a song to m...
Casual Listener
1064 Views
2 replies
7 likes
Hello,Can you please fix Spotify's player to allow for it to stay on pause while the user skips songs? Right now, when I pause a song and skip to the next track, Spotify starts playing that next song. The problem is that if I want to cue up the next ...
Hello, Can you please fix Spotify's player to allow for it to stay on pause while the user skips songs? Right now, when I pause a song and skip to the next track, Spotify starts playing that next so...
Visitor
1088 Views
1 replies
3 likes
When choosing to download a playlist I just get a loading circle going around and the playlist never seems to download so I can play in an offline mode.
When choosing to download a playlist I just get a loading circle going around and the playlist never seems to download so I can play in an offline mode.
Casual Listener
635 Views
3 replies
0 likes
Morning I buy70sen song download not supposed
Morning I buy70sen song download not supposed
Moderator
279 Views
1 replies
0 likes
I recently downloaded the Spotify app on my android and its not functioning properly. I am living in the united states and I have switched to a new android phone. Spotify in my previous phone was fine but this one is not loading albums
I recently downloaded the Spotify app on my android and its not functioning properly. I am living in the united states and I have switched to a new android phone. Spotify in my previous phone was fin...
Moderator
598 Views
2 replies
2 likes
okulum gözükmüyor
okulum gözükmüyor
Moderator
332 Views
1 replies
0 likes
PlanMiniCountryVietnamDeviceSamsung galaxy A32My Question or Issuei have bought a mini for a week on 19th october, but when i started to download they said "device limit reached" although i just have had a phone and a laptop, but the mini plan was ju...
Plan Mini Country Vietnam Device Samsung galaxy A32 My Question or Issue i have bought a mini for a week on 19th october, but when i started to download they said "device limit reached" althou...
Moderator
358 Views
1 replies
0 likes
Running on Lenovo TAB 10 (Android). Spotify worked fine for years. Individual tracks play fine, but now if I click on an album, I just get a blank page where the track listing used to be. I have two identical tablets showing the same issue. Both tabl...
Running on Lenovo TAB 10 (Android). Spotify worked fine for years. Individual tracks play fine, but now if I click on an album, I just get a blank page where the track listing used to be. I have two ...
Moderator
355 Views
1 replies
0 likes
I noticed this morning when trying to cast to my nest display that it is struggling significantly to play specific songs. If I start the song elsewhere and cast to it, the cast screen will come up but the screen will remain blankIf I open spotify fro...
I noticed this morning when trying to cast to my nest display that it is struggling significantly to play specific songs. If I start the song elsewhere and cast to it, the cast screen will ...
Moderator
1475 Views
3 replies
0 likes
Is there a way to change the layout of the volume adjuster? Up until a few days ago I've been using the volume sliding layout on my phone when I connect to the Spotify on PS where I can slide the button from lowest to highest but after connecting my ...
Is there a way to change the layout of the volume adjuster? Up until a few days ago I've been using the volume sliding layout on my phone when I connect to the Spotify on PS where I can slide the but...
Spotify Legend
499 Views
1 replies
0 likes
Another user got their playlist banned and I can't remove it from my library after it no longer exists
Another user got their playlist banned and I can't remove it from my library after it no longer exists
Moderator
671 Views
1 replies
0 likes
After one of the latest updates (8.7.72.546) I can only start playback from Google Maps navigation view, but next/previous song buttons are inactive (grayed out). I've checked this with one older (8.7.58.455) version found (I uninstalled current vers...
After one of the latest updates (8.7.72.546) I can only start playback from Google Maps navigation view, but next/previous song buttons are inactive (grayed out). I've checked this with one ...
Roadie
1738 Views
8 replies
2 likes
