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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

392430 Views

545 replies

35 likes

Account
Free
  • 392430 Views
  • 545 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8258 Views

0 replies

7 likes

  • 8258 Views
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  • 7 likes

Superuser Contribution will not play

up dated phone spotify stopped working,uninstalled re installed some titles came up but will not plat anything

Visitor

up dated phone spotify stopped working,uninstalled re installed some titles came up but will not plat anything

MihailY

Moderator

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
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Superuser Contribution Spotify Premium Individual not available any more

I've had a Spotify Individual Premium account for a few years now for which I'm charged EUR 9,99 a month on my creditcard. I have a new creditcard since this month so received a prompt in my app that I need to update my payment method. Now however, o...

Casual Listener

I've had a Spotify Individual Premium account for a few years now for which I'm charged EUR 9,99 a month on my creditcard. I have a new creditcard since this month so received a prompt in my app that...

Murderwolf94

Newbie

3808 Views

2 replies

2 likes

  • 3808 Views
  • 2 replies
  • 2 likes

Superuser Contribution Enhance Button on Playlists- Missing

I upgraded from an galaxy s9 to a galaxy s20 ultra. now, the button to enhance playlists is gone. I reinstalled the app and I tried to log in on my desktop and my laptop. Nothing worked.I love this feature! It makes it so easy to find new music I lik...

Visitor

I upgraded from an galaxy s9 to a galaxy s20 ultra. now, the button to enhance playlists is gone. I reinstalled the app and I tried to log in on my desktop and my laptop. Nothing worked. I love th...

Lyubka

Moderator

681 Views

1 replies

0 likes

  • 681 Views
  • 1 replies
  • 0 likes

Need help finding my right account

Can someone help me please

Visitor

Can someone help me please

Taylith

Community Legend

244 Views

1 replies

1 likes

  • 244 Views
  • 1 replies
  • 1 likes

Superuser Contribution I can't play anything in Spotify

An ad of 30 secs started playing between my songs. Even after the 30 secs timer passed, the ad kept on playing indefinitely and without any sound. I can't play anything else due to this

Visitor

An ad of 30 secs started playing between my songs. Even after the 30 secs timer passed, the ad kept on playing indefinitely and without any sound. I can't play anything else due to this

Lyubka

Moderator

236 Views

1 replies

0 likes

  • 236 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stops playing whenever I enter the Ultra power saver mode

PlanPremiumCountryATDeviceHuawei Honor 10Operating SystemAndroid 10 My Question or IssueThe "Ultra power saver mode" on my phone is customizable: It lets me use any 6 apps that still work when this mode is enabled. When I start Spotify in the Ultra p...

Regular

Plan Premium Country AT Device Huawei Honor 10 Operating System Android 10   My Question or Issue The "Ultra power saver mode" on my phone is customizable: It lets me use any 6 apps th...

Alex

Spotify Legend

536 Views

1 replies

0 likes

  • 536 Views
  • 1 replies
  • 0 likes

Spotify is not streaming or downloading music

My Spotify app in Android is not streaming or downloading music.I have tried the following:1. Perform clean install2. Gave full permission to Spotify3. Update my phone (Galaxy Note to the latest firmware4. Clear cache and storage5. Download Spotify L...

Visitor

My Spotify app in Android is not streaming or downloading music. I have tried the following: 1. Perform clean install 2. Gave full permission to Spotify 3. Update my phone (Galaxy Note 😎 to th...

Taylith

Community Legend

422 Views

1 replies

1 likes

  • 422 Views
  • 1 replies
  • 1 likes

Solved!! Change back to the earlier version

I reallyhate what has been dove to the android app that appeared at end September 2022. There is list of single options most of which I have no interest in. How can I go back to the earlier version and that wad much more useful. I can not even mark i...

Roadie

I reallyhate what has been dove to the android app that appeared at end September 2022. There is list of single options most of which I have no interest in. How can I go back to the earlier version a...

dsdsdsdsds

Roadie

580 Views

1 replies

2 likes

  • 580 Views
  • 1 replies
  • 2 likes

Superuser Contribution cant reorder songs on my own playlist

PlanFreeCountry Devicesamsung galaxy phone Operating Systemandroid My Question or Issueive never used the spofity community before, so i dont know if this is the right spot to post this, but i cant reorder the songs on my playlists anymore. there are...

Visitor

Plan Free Country   Device samsung galaxy phone  Operating System android   My Question or Issue ive never used the spofity community before, so i dont know if this is the ri...

Eni

Moderator

5274 Views

9 replies

0 likes

Android
Samsung
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  • 0 likes

Solved!!Superuser Contribution Local files keep becoming unplayable randomly

PlanPremiumCountryIndiaDeviceSamsung M30Operating SystemAndroid 11 My Question or IssueI have some local files added to Spotify on my mac. I wanted to add those tracks to other playlists so that I can play them on my android mobile. So I created a pl...

Regular

Plan Premium Country India Device Samsung M30 Operating System Android 11   My Question or Issue I have some local files added to Spotify on my mac. I wanted to add those tracks to oth...

Dian

Spotify Legend

9499 Views

15 replies

0 likes

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  • 15 replies
  • 0 likes

Superuser Contribution My favorites list and heart button gone

PlanPremiumCountry IsraelDeviceSamsung Galaxy 7. Wife's is Galaxy 9.Operating SystemAndroid My Question or Issue Hello, ive been using the heart button to add songs to my favorites list.Suddenly i cannot find my favorites songs in my playlists, and t...

Newbie

Plan Premium Country  Israel Device Samsung Galaxy 7. Wife's is Galaxy 9. Operating System Android   My Question or Issue   Hello, ive been using the heart button to add s...

Dian

Spotify Legend

2133 Views

3 replies

1 likes

  • 2133 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Good ol' pausify 2.0

its 2.0 because the first time I wrote this I didn't have a verified email... PlanPremiumCountryArgentina DeviceMotorola G Power 2022, Moto G6+ and my girlfriend's S21Operating SystemAndroid 11, Android 9,(idk what android her S21 is) My Question or ...

Casual Listener

its 2.0 because the first time I wrote this I didn't have a verified email...   Plan Premium Country Argentina  Device Motorola G Power 2022, Moto G6+ and my girlfriend's S21 Operat...

Eni

Moderator

690 Views

3 replies

0 likes

Android
Playback problem
Playback problems
Playback stops
Spotify Android
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  • 3 replies
  • 0 likes

Android phone app

How do I keep Spotify 'on top' of other apps on my phone? I can't find the setting in 'Settings'?

Newbie

How do I keep Spotify 'on top' of other apps on my phone? I can't find the setting in 'Settings'?

Taylith

Community Legend

308 Views

1 replies

1 likes

  • 308 Views
  • 1 replies
  • 1 likes

Superuser Contribution Stuttering Cracking Glitch during in play - Samsung S10+

PlanPremiumCountryUKDeviceSamsung S10+ My Question or IssueWhen I am playing a downloaded song or a streamed track. The song stutters. I have play through the phones speaker, bluetooth to Samsung earpods and also casting to Samsung TV. Across all tes...

Visitor

Plan Premium Country UK Device Samsung S10+   My Question or Issue When I am playing a downloaded song or a streamed track. The song stutters. I have play through the phones speaker, blu...

RChapman

Visitor

1212 Views

4 replies

0 likes

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Superuser Contribution My spotify doesnt play or do anything

i have been using spotify for a month now and i got the premium plan one day my storage was full so i transfer the data to sd card to save space and it was mid transfer my phone shut down and now i cant play or do anything in the app device: samsung ...

Newbie

i have been using spotify for a month now and i got the premium plan one day my storage was full so i transfer the data to sd card to save space and it was mid transfer my phone shut down and now i c...

Dian

Spotify Legend

323 Views

1 replies

0 likes

  • 323 Views
  • 1 replies
  • 0 likes

Huge Battery Drain

PlanPremiumCountryUKDeviceSamsung S20+Operating SystemAndroid 12 My Question or IssueSpotify is draining a huge amount of battery, i.e. >30% with around 3 hours listening time. It doesn't change depending on offline/online listening, or wifi/data, al...

Newbie

Plan Premium Country UK Device Samsung S20+ Operating System Android 12   My Question or Issue Spotify is draining a huge amount of battery, i.e. >30% with around 3 hours listening ...

686 Views

0 replies

0 likes

  • 686 Views
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Superuser Contribution Playlists deleted after A10 software update

PlanPremiumCountryItaly DeviceSamsung A10Operating SystemAndroid A105FNXXS8CVH1 My Question or IssueSince doing an update on my phone on 1 October, I have been unable to use Spotify on my phone depsite uninstalling & re-installing several times . I h...

Visitor

Plan Premium Country Italy   Device Samsung A10 Operating System Android A105FNXXS8CVH1    My Question or Issue Since doing an update on my phone on 1 October, I have been u...

Eni

Moderator

392 Views

1 replies

1 likes

  • 392 Views
  • 1 replies
  • 1 likes

Superuser Contribution Status bar not showing only in one mode

PlanPremiumCountryFranceDevicePixel 6Operating SystemAndroid 13 IssueMy status bar is not showing but only in one mode, when the notification is on the standard notification panel of my system. Here there is couple of screenshots to understand what i...

Casual Listener

Plan Premium Country France Device Pixel 6 Operating System Android 13   Issue My status bar is not showing but only in one mode, when the notification is on the standard notification ...

AlejaR

Moderator

611 Views

5 replies

0 likes

  • 611 Views
  • 5 replies
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Superuser Contribution No access to music on Spotify

PlanPremiumCountryNetherlandsDeviceSamsung Galaxy A10Operating SystemAndroid My Question or IssueI have a family premium account. All of the sudden, I am unable to access my playlists nor can I access new music on Spotify. The notice I get is to chec...

Newbie

Plan Premium Country Netherlands Device Samsung Galaxy A10 Operating System Android    My Question or Issue I have a family premium account. All of the sudden, I am unable to acce...

Alex

Spotify Legend

772 Views

1 replies

0 likes

  • 772 Views
  • 1 replies
  • 0 likes

Solved!! Spotify not working on android phone

PlanPremiumCountryBELGIUMDeviceXiaomi Mi A3Operating SystemAndroid 11 My Question or Issue. From one day to the next i could no longer play any music on my android phone. No downloaded playlists, no favourites, nothing. Public Playlist are all 'empty...

Casual Listener

Plan Premium Country BELGIUM Device Xiaomi Mi A3 Operating System Android 11   My Question or Issue.  From one day to the next i could no longer play any music on my android phone...

boomer58

Visitor

7176 Views

4 replies

1 likes

  • 7176 Views
  • 4 replies
  • 1 likes