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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110349 Views

26 replies

3 likes

  • 110349 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222244 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222244 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

578873 Views

79 replies

3 likes

  • 578873 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476876 Views

577 replies

40 likes

Account
Free
  • 476876 Views
  • 577 replies
  • 40 likes

Superuser Contribution After every restart, storage switches to internal memory

PlanPremiumCountryUSADeviceS10Operating SystemAndroid 12 My Question or IssueFor years now I've had this issue. I've been through 2 phones and 4 SD cards, so I know it's not on my end. It's extremely annoying. And there's been times when I'm off grid...

Casual Listener

Plan Premium Country USA Device S10 Operating System Android 12   My Question or Issue For years now I've had this issue. I've been through 2 phones and 4 SD cards, so I know it's not ...

Lyubka

Moderator

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lyrics are aren't showing

At the bottom of the song we cannot find lyrics and lyrics are not showing

Visitor

At the bottom of the song we cannot find lyrics and lyrics are not showing

MihailY

Moderator

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

Superuser Contribution Download to Galaxy Watch 4 very slow

Plan CouplePremiumCountry UK DeviceSamsung Galaxy 22 with a Galaxy Watch 4 Classic)Operating SystemAndroid/Wear OS When I am adding playlists to my watch and downloading songs for off-line play the transfer is very slow and sometimes barely downloads...

Regular

Plan Couple Premium Country UK   Device Samsung Galaxy 22 with a Galaxy Watch 4 Classic) Operating System Android/Wear OS   When I am adding playlists to my watch and downloadi...

Lyubka

Moderator

3279 Views

3 replies

0 likes

  • 3279 Views
  • 3 replies
  • 0 likes

Superuser Contribution Android TV cannot play songs from a playlist with more than 10000 songs

Premium PlanDevice: MiTV-AYFR0Device's operating system: Android TV OS 11Spotify app version: 1.70.3 Android TV cannot play songs from a liked songs playlist if there are more than 10000 songs in the playlist.When I removed some songs from liked song...

Newbie

Premium Plan Device: MiTV-AYFR0 Device's operating system: Android TV OS 11 Spotify app version: 1.70.3   Android TV cannot play songs from a liked songs playlist if there are more than 100...

Lyubka

Moderator

527 Views

1 replies

0 likes

  • 527 Views
  • 1 replies
  • 0 likes

Superuser Contribution podcast will not play

After reading all the helps on the above question when the app freezes I've tried: shut/restart, exiting/signing in again, music plays, podcasts do not, turning wifi on/off, making sure the gadget is fully charged, checking play on this device and th...

Music Fan

After reading all the helps on the above question when the app freezes I've tried: shut/restart, exiting/signing in again, music plays, podcasts do not, turning wifi on/off, making sure the gadget is...

MihailY

Moderator

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

I can´t access my account on my cell phone

It says that I can only use it outside the country for 14 days. I don´t know what to do, I´m traveling in a foreign country.

Visitor

It says that I can only use it outside the country for 14 days. I don´t know what to do, I´m traveling in a foreign country.

Taylith

Community Legend

442 Views

1 replies

1 likes

  • 442 Views
  • 1 replies
  • 1 likes

Superuser Contribution Downloaded music not showing green arrow icon

PlanPremiumCountryEl SalvadorDeviceSony Xperia XA UltraOperating SystemAndroid Nougat My Question or IssueI subscribed to premium using the recent discount and am loving the service so far. My only concern is that the green "downloaded" icon keeps di...

Newbie

Plan Premium Country El Salvador Device Sony Xperia XA Ultra Operating System Android Nougat   My Question or Issue I subscribed to premium using the recent discount and am loving the ...

keithgbernard

Casual Listener

11297 Views

4 replies

0 likes

  • 11297 Views
  • 4 replies
  • 0 likes

Superuser Contribution Datenverbrauch enorm hoch trotz heruntergeladener Playlist

PlanPremiumCountryGermanyDevice(Samsung Galaxy Note 10+)Operating System(Android 12) My Question or IssueSpotify verbraucht enorm viele mobile Daten. Normalerweise ca 300mB im Monat, seit Januar 4GB pro Monat. Alle Songs die ich höre sind offline ver...

Newbie

Plan Premium Country Germany Device (Samsung Galaxy Note 10+) Operating System (Android 12)   My Question or Issue Spotify verbraucht enorm viele mobile Daten. Normalerweise ca 300mB i...

juergma

Newbie

4324 Views

2 replies

0 likes

  • 4324 Views
  • 2 replies
  • 0 likes

Superuser Contribution What happened to SORT by title or artist?

PlanFree/PremiumCountry Device Galaxy Note 20 Ultra 5g Operating System Android My Question or IssueI used to be able to sort by title or artist. It's gone! Now I hear the SAME handful of songs OVER AND OVER! Am I missing something?THANKS for your he...

Regular

Plan Free/Premium Country   Device Galaxy Note 20 Ultra 5g   Operating System  Android   My Question or Issue I used to be able to sort by title or artist. It's gone!&...

Yordan

Moderator

1289 Views

8 replies

0 likes

  • 1289 Views
  • 8 replies
  • 0 likes

Superuser Contribution can't listen a music sended by whatsapp

If someone send to me by Whatsapp a link to listen a music on spotify, when i click on the the link, Spotify open but on the last listen music and I don't find the sended music.

Visitor

If someone send to me by Whatsapp a link to listen a music on spotify, when i click on the the link, Spotify open but on the last listen music and I don't find the sended music.

Alex

Spotify Legend

607 Views

1 replies

0 likes

  • 607 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why Can't I video record a song?

I want to record a song to post it on my Instagram stories. But when i open the video i recorded there's no sound. Is there any way to fix it?

Visitor

I want to record a song to post it on my Instagram stories. But when i open the video i recorded there's no sound. Is there any way to fix it?

MihailY

Moderator

1814 Views

1 replies

0 likes

  • 1814 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cant play my list

Hi I got preminium then my lists cant played.I delete my all lists and create new list I can play in pc but in android I camt see all lists(suggested etc.) what can I do now?

Newbie

Hi I got preminium then my lists cant played.I delete my all lists and create new list I can play in pc but in android I camt see all lists(suggested etc.) what can I do now?   

Dian

Spotify Legend

321 Views

1 replies

0 likes

  • 321 Views
  • 1 replies
  • 0 likes

How to remove podcast from recently played in android?

There is no option to remove any song , playlist or podcast from recently played. A podcast was there which I don't want to be there in recently played . It got played by accident. I tried to remove but I was not able.Please help.

Visitor

There is no option to remove any song , playlist or podcast from recently played. A podcast was there which I don't want to be there in recently played . It got played by accident. I tried to remove ...

vaajy

Roadie

570 Views

1 replies

0 likes

  • 570 Views
  • 1 replies
  • 0 likes

Superuser Contribution Reshuffling on Android.

Hello! I am wondering how I can reshuffle my playlists on Android?When I open the app it'll continue playing the track I was listening to last, and after that it will go to the first, second, third tracks etc. of the last shuffle. It's always the sam...

Visitor

Hello!   I am wondering how I can reshuffle my playlists on Android? When I open the app it'll continue playing the track I was listening to last, and after that it will go to the first, se...

Lyubka

Moderator

1041 Views

7 replies

0 likes

  • 1041 Views
  • 7 replies
  • 0 likes

Superuser Contribution Interaction between Google Smart Lock and Spotify

Hi everyone I have a query about the effect of Google Smart Lock on Spotify in the context of having completed a factory reset on my Android phone. Here is what I have observed: 1: Completed factory reset on Android phone.2: Set-up phone again after ...

Newbie

Hi everyone   I have a query about the effect of Google Smart Lock on Spotify in the context of having completed a factory reset on my Android phone.  Here is what I have observed: &nbsp...

Vasil

Moderator

2092 Views

1 replies

1 likes

  • 2092 Views
  • 1 replies
  • 1 likes

Superuser Contribution Added to que notification bubble hidden behind keyboard in Andoid

When we add song to que directly from search tab by swiping the song right,the notification bubble is hidden behind the keyboard, if we don't do back within 3sec, added to que bubble disappears and there is no option other then going to que section a...

Newbie

When we add song to que directly from search tab by swiping the song right, the notification bubble is hidden behind the keyboard, if we don't do back within 3sec, added to que bubble disappears and...

Lyubka

Moderator

1050 Views

1 replies

0 likes

  • 1050 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution really weird aesthetic change

PlanFreeCountryUSDevice(Galaxy A13 5G) My Question or IssueSome really weird aesthetic changes happened on my spotify, and its really annoying me. First of all, song previews are gone, and i cant see song covers either. The edit playlist button is al...

Newbie

  Plan Free Country US Device (Galaxy A13 5G)   My Question or Issue Some really weird aesthetic changes happened on my spotify, and its really annoying me. First of all, song prev...

Lyubka

Moderator

754 Views

1 replies

1 likes

  • 754 Views
  • 1 replies
  • 1 likes

Superuser Contribution Usability issue: unable to save radio from radio page.

On Android the radio page does not allow to save the radio as a Playlist, follow it, like it etc. So there is no easy way to keep a radio in the library once it's playing. It's a major paint point for me since I mostly listen to radios. PlanPremiumCo...

Regular

On Android the radio page does not allow to save the radio as a Playlist, follow it, like it etc. So there is no easy way to keep a radio in the library once it's playing. It's a major paint point fo...

Alex

Spotify Legend

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes