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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395557 Views

546 replies

35 likes

Account
Free
  • 395557 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8429 Views

0 replies

7 likes

  • 8429 Views
  • 0 replies
  • 7 likes

Superuser Contribution No access to music on Spotify

PlanPremiumCountryNetherlandsDeviceSamsung Galaxy A10Operating SystemAndroid My Question or IssueI have a family premium account. All of the sudden, I am unable to access my playlists nor can I access new music on Spotify. The notice I get is to chec...

Newbie

Plan Premium Country Netherlands Device Samsung Galaxy A10 Operating System Android    My Question or Issue I have a family premium account. All of the sudden, I am unable to acce...

Alex

Spotify Legend

778 Views

1 replies

0 likes

  • 778 Views
  • 1 replies
  • 0 likes

Solved!! Spotify not working on android phone

PlanPremiumCountryBELGIUMDeviceXiaomi Mi A3Operating SystemAndroid 11 My Question or Issue. From one day to the next i could no longer play any music on my android phone. No downloaded playlists, no favourites, nothing. Public Playlist are all 'empty...

Casual Listener

Plan Premium Country BELGIUM Device Xiaomi Mi A3 Operating System Android 11   My Question or Issue.  From one day to the next i could no longer play any music on my android phone...

boomer58

Visitor

7183 Views

4 replies

1 likes

  • 7183 Views
  • 4 replies
  • 1 likes

Superuser Contribution Extremely low download speed for offline music

PlanPremiumCountryGreeceDeviceMeizu M6 NoteOperating SystemFlyme 7.1, Android 7.1.2 My Question or IssueTracks I have chosen for offline music, download in extremely low speeds. In other words and for reasons I'm not aware of, Spotify refuses to use ...

Visitor

Plan Premium Country Greece Device Meizu M6 Note Operating System Flyme 7.1, Android 7.1.2   My Question or Issue Tracks I have chosen for offline music, download in extremely low spee...

Eyalci

Visitor

2291 Views

5 replies

0 likes

  • 2291 Views
  • 5 replies
  • 0 likes

Superuser Contribution Scroll Bar Gone (again)

PlanPremiumCountryUnited StatesDevicePixel 6 ProOperating SystemAndroid 13 My Question or Issue This was briefly fixed in a previous update but it suddenly broke again. I don't know if I am in the minority but I have "small" playlists for specific mo...

Newbie

Plan Premium Country United States Device Pixel 6 Pro Operating System Android 13   My Question or Issue   This was briefly fixed in a previous update but it suddenly broke again....

OscarDC

Moderator

1727 Views

1 replies

1 likes

  • 1727 Views
  • 1 replies
  • 1 likes

Superuser Contribution Trying to start a playlist from the beginning on phone

I need some help here. I'm listening to a playlist and accidentally skip a good song in the beginning and I try to get it back but I can't. I don't know what to do and I need help.

Visitor

I need some help here. I'm listening to a playlist and accidentally skip a good song in the beginning and I try to get it back but I can't. I don't know what to do and I need help. 

Eni

Moderator

1065 Views

1 replies

0 likes

  • 1065 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bluetooth Autoplay in car

PlanPremiumCountryUkDevice(S21Operating SystemAndroid latest version My Question or Issue Have latest version of spotify on phone and Samsung galaxy 3 smartwatch. When start car, spotify will automatically start playing when connected to Bluetooth (w...

Casual Listener

  Plan Premium Country Uk Device (S21 Operating System Android latest version    My Question or Issue   Have latest version of spotify on phone and Samsung galaxy 3 sm...

simonadamson

Newbie

6090 Views

2 replies

1 likes

  • 6090 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution [Android] Local files randomly turn unplayable eventhough still downloaded

PlanPremium (Family)CountryGermany DeviceHTC One A9sOperating SystemAndroid 6.0 (Marshmallow) My Question or IssueAfter synchronising songs from a desktop device over the same WiFi network some of the local songs have randomly been greyed out. They s...

Music Fan

Plan Premium (Family) Country Germany   Device HTC One A9s Operating System Android 6.0 (Marshmallow)   My Question or Issue After synchronising songs from a desktop device over ...

Dian

Spotify Legend

7053 Views

13 replies

5 likes

Android 6.0
Local files for Spotify Mobile
local files unplayable
  • 7053 Views
  • 13 replies
  • 5 likes

Solved!!Superuser Contribution Nest Hub Max Music Playback GUI issue

PlanPremiumCountryUnited KingdomDeviceGoogle Nest Hub MaxOperating SystemCast Firmware: 1.56.276689 My Question or IssueWhen asking google to play spotify music, the hub correctly plays the song. The GUI however appears to be broken. The timeline sli...

Casual Listener

Plan Premium Country United Kingdom Device Google Nest Hub Max Operating System Cast Firmware: 1.56.276689   My Question or Issue When asking google to play spotify music, the hub corr...

Stephendub

Visitor

3686 Views

17 replies

1 likes

google
gui
music playback
Nest Hub Max
  • 3686 Views
  • 17 replies
  • 1 likes

Solved!!Superuser Contribution Take advantage of Spotify Connect offline.

PlanPremiumCountryFranceDevice(Xiaomi Redmi Note 11/TicWatch E3)Operating System(MIUI 13.0.12/Wear OS 2.26) My Question or IssueHello,I would like to use my watch as a "Spotify remote" on my phone. Be able to like music, adjust the sound, etc... but ...

Casual Listener

Plan Premium Country France Device (Xiaomi Redmi Note 11/TicWatch E3) Operating System (MIUI 13.0.12/Wear OS 2.26)   My Question or Issue Hello, I would like to use my watch as a "Spo...

PtitBeurreTV

Casual Listener

1001 Views

2 replies

0 likes

Wear OS
  • 1001 Views
  • 2 replies
  • 0 likes

Superuser Contribution Unable to play a song with just a click

PlanPremiumCountryBrazilDeviceMoto G8 PowerOperating SystemAndroid 11 My Question or IssueAs of tonight, for some reason, songs just won't play if I click on it. It appears to be random. When I try to click a song on an album, some songs will play an...

Gig Goer

  Plan Premium Country Brazil Device Moto G8 Power Operating System Android 11   My Question or Issue As of tonight, for some reason, songs just won't play if I click on it. It a...

OscarDC

Moderator

602 Views

3 replies

0 likes

  • 602 Views
  • 3 replies
  • 0 likes

Superuser Contribution Widget animations don't work properly.

PlanPremiumCountryItalyDevicesSamsung Galaxy Note 10+, Samsung Galaxy S7 EdgeOperating SystemAndroid 12 (One UI 4.0), Android 12 (pixel style custom rom) My Question or IssueSpotify Widgets on Android have severe inconsistencies in their animations.A...

Casual Listener

Plan Premium Country Italy Devices Samsung Galaxy Note 10+, Samsung Galaxy S7 Edge Operating System Android 12 (One UI 4.0), Android 12 (pixel style custom rom)   My Question or Issue ...

Alex_Silviu

Visitor

1811 Views

2 replies

0 likes

  • 1811 Views
  • 2 replies
  • 0 likes

Superuser Contribution player in notification area does not close

The player in the notification area does not close after I close the app.I use a Xiaomi Redmi Note 11

Casual Listener

The player in the notification area does not close after I close the app. I use a Xiaomi Redmi Note 11

MihailY

Moderator

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast episodes wont play [Android TV]

PlanPremium Country Norway DeviceAndroid TVPhillips TPM19E Operating SystemAndroid 9 My Question or Issue When viewing all episodes of a podcast, ok button on TV remote does nothing, i.e the selected track wont play.This is not a problem if I go to s...

Visitor

  Plan Premium   Country  Norway      Device Android TV Phillips TPM19E   Operating System Android 9    My Question or Issue   When ...

MihailY

Moderator

439 Views

2 replies

1 likes

  • 439 Views
  • 2 replies
  • 1 likes

Superuser Contribution Add to list doesn't work

Today "Add to list doesn't work". It says it does but it doesn't add the item.App for Android, last version checked.

Casual Listener

Today "Add to list doesn't work". It says it does but it doesn't add the item. App for Android, last version checked. 

Vasil

Moderator

377 Views

2 replies

0 likes

  • 377 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify won't play more than one song upon a search.

PlanPremiumCountryUnited States of AmericaDeviceSamsung Galaxy S9My Question or IssueSpotify won't play more than one song at a time when I search. Even last week I was able to click on a searched song and Spotify would automatically start playing si...

Visitor

  Plan Premium Country United States of America Device Samsung Galaxy S9 My Question or Issue Spotify won't play more than one song at a time when I search. Even last week I was able to ...

Yordan

Moderator

318 Views

1 replies

0 likes

  • 318 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution No shuffle button

Premium family membershipUKGalaxy S9 No shuffle off/on button. Reinstalled - but still not therePlease helpThanks

Regular

Premium family membership UK Galaxy S9   No shuffle off/on button.  Reinstalled - but still not there Please help Thanks  

AlejaR

Moderator

34680 Views

14 replies

0 likes

  • 34680 Views
  • 14 replies
  • 0 likes

Superuser Contribution App can't access anything on Samsung A10e

PlanPremiumCountryCanadaDeviceSamsung A10eOperating SystemAndroid Oreo/11? (says Android version 11 under software settings) My Question or IssueThe app has been bricked on my A10e, no content can be accessed. It gives errors like empty playlists and...

Casual Listener

Plan Premium Country Canada Device Samsung A10e Operating System Android Oreo/11? (says Android version 11 under software settings)   My Question or Issue The app has been bricked...

Alex

Spotify Legend

973 Views

5 replies

2 likes

  • 973 Views
  • 5 replies
  • 2 likes

Superuser Contribution Spotify on Android plays music when another app plays sound

PlanPremiumCountryUnited StatesDeviceOnePlus 9Operating SystemAndroid 12 (LineageOS) My Question or IssueWhen another app (Twitter, Instagram, RL Sideswipe) starts playing sound, Spotify will often start playing music wherever I left off on my phone....

Casual Listener

Plan Premium Country United States Device OnePlus 9 Operating System Android 12 (LineageOS)   My Question or Issue When another app (Twitter, Instagram, RL Sideswipe) starts playing so...

OscarDC

Moderator

772 Views

3 replies

0 likes

  • 772 Views
  • 3 replies
  • 0 likes

Playback pauses immediately using Spotify Connect on Samsung Multiroom Speakers (WAM351/551/751)

Plan - Premium (Family)Country - Norway DeviceSamsung S5, S9+, S21 Ultra, PC, one iphoneOperating System(iOS version unknown (visiting friend), Android Oreo, Windows 10,etc.) My Question or IssuePlayback immediately pauses when using/casting to Spoti...

Casual Listener

Plan - Premium (Family) Country - Norway   Device Samsung S5, S9+, S21 Ultra, PC, one iphone Operating System (iOS version unknown (visiting friend), Android Oreo, Windows 10,etc...

medicalpartisan

Regular

1812 Views

8 replies

1 likes

multiroom
playback pauses
Samsung
WAM
  • 1812 Views
  • 8 replies
  • 1 likes

Superuser Contribution Downloading issues on samsung galaxy s22 ultra

PlanPremiumCountryGermany DeviceSamsung Galaxy S22 ultraOperating SystemAndroid 12 My Question or IssueI am not able to download Songs on my library and if it happens it Downloads slow and not completely. And if i like a new Song or so and want to do...

Regular

Plan Premium Country Germany   Device Samsung Galaxy S22 ultra Operating System Android 12   My Question or Issue I am not able to download Songs on my library and if it ha...

Eni

Moderator

1051 Views

1 replies

0 likes

  • 1051 Views
  • 1 replies
  • 0 likes