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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 847004 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 847004 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16158 Views
  • 3 replies
  • 0 likes
  • 16158 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify doesn't let me log in in the app

PlanFreeCountryBelarusDeviceXiaomi Mi A2 Lite My Question or IssueSpotify app doesn't let me log in. It simply says there is no internet connection, even though i know there is since it works when i use the browser on the phone. I tried it on wifi as...

  • Newbie
  • Plan Free Country Belarus Device Xiaomi Mi A2 Lite   My Question or Issue Spotify app doesn't let me log in. It simply says there is no internet connection, even though i know there is s...
  • Ver
  • Spotify Legend
  • 325 Views
  • 3 replies
  • 0 likes
  • 325 Views
  • 3 replies
  • 0 likes

Solved!! Is it possible to go back to previous layout on tablets?

I'm using spotify premium on Android tablet.Since recently there is new layout : https://www.androidpolice.com/2020/08/14/spotify-gets-a-tablet-optimized-interface-for-android-tablets-and-chromebooks/ The question is - can I disable it somehow and/or...

  • Gig Goer
  • I'm using spotify premium on Android tablet. Since recently there is new layout : https://www.androidpolice.com/2020/08/14/spotify-gets-a-tablet-optimized-interface-for-android-tablets-and-chromeboo...
  • Billy-J
  • Spotify Star
  • 599 Views
  • 3 replies
  • 0 likes
  • 599 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify on Android no longer rotates

My Question or IssuePremium Family, Android 8.1 through 10. Pixel 2, Pixel 3, Galaxy S20+It's been over a year now when spotify's landscape view for now playing has been taken away and it hasn't been returned. Some mods have said there is a "fix in t...

  • Visitor
  •   My Question or Issue Premium Family, Android 8.1 through 10. Pixel 2, Pixel 3, Galaxy S20+ It's been over a year now when spotify's landscape view for now playing has been taken away and it...
  • Ver
  • Spotify Legend
  • 221 Views
  • 1 replies
  • 0 likes
  • Rotate
  • 221 Views
  • 1 replies
  • 0 likes

Superuser Contribution Disconnecting from car system

Hi, When playing via my car entertainment system (Ford Sync) the last couple of days songs just seem to stop mid track, requiring me to press play again. Then a couple of seconds later, stops again. Plan: Premium Device: Samsung Galaxy S10+ running A...

  • Newbie
  • Hi,    When playing via my car entertainment system (Ford Sync) the last couple of days songs just seem to stop mid track, requiring me to press play again. Then a couple of seconds late...
  • Elena
  • Moderator
  • 1311 Views
  • 2 replies
  • 0 likes
  • 1311 Views
  • 2 replies
  • 0 likes

Solved!! Can't download albums, just playlists

I downloaded the app last week and signed up for Duo. I downloaded about 20 albums and now I can only download if I add to a playlist. If I go into an album and click download the slider just moves back when I leave that album. I also can't "like" an...

  • Casual Listener
  • I downloaded the app last week and signed up for Duo.  I downloaded about 20 albums and now I can only download if I add to a playlist.  If I go into an album and click download the slider ...
  • Billy-J
  • Spotify Star
  • 2003 Views
  • 3 replies
  • 0 likes
  • 2003 Views
  • 3 replies
  • 0 likes

Superuser Contribution Podcasts glitching

PlanPremiumCountry Device(Android phone)Operating System My Question or IssueMy podcastes are skipping like a scratched CD. It's just podcasts (music is fine), but every single one, even if it's downloaded my phone. only other question I found like t...

  • Casual Listener
  • Plan Premium Country   Device (Android phone) Operating System   My Question or Issue My podcastes are skipping like a scratched CD. It's just podcasts (music is fine), but every s...
  • _niko81_
  • Visitor
  • 7191 Views
  • 11 replies
  • 5 likes
  • 7191 Views
  • 11 replies
  • 5 likes

Superuser Contribution Ads while driving

PlanFree/PremiumCountryUSA DeviceLG G7Operating SystemAndroid KitKat My Question or IssueOK, I get it that ads need to be run in order to make it worth it for Spotify to provide free music. I don't even mind them, as they are usually short both in du...

  • Visitor
  • Plan Free/Premium Country USA   Device LG G7 Operating System Android KitKat    My Question or Issue OK, I get it that ads need to be run in order to make it worth it for Sp...
  • cogmo
  • Casual Listener
  • 1099 Views
  • 5 replies
  • 2 likes
  • 1099 Views
  • 5 replies
  • 2 likes

Superuser Contribution Connection phone with smart watch

PlanPremiumCountryNetherlandsDeviceSamsung galaxy a40 and samsung watch active 2Operating SystemAndroid 10 My Question or IssueI got a problem, the Spotify connection between my watch and phone is bad. The title page of a song is frozen while the mus...

  • Casual Listener
  •   Plan Premium Country Netherlands Device Samsung galaxy a40 and samsung watch active 2 Operating System Android 10   My Question or Issue I got  a  problem, the Spoti...
  • Elena
  • Moderator
  • 357 Views
  • 4 replies
  • 0 likes
  • 357 Views
  • 4 replies
  • 0 likes

Having trouble playing podcast on my LG phone

I have a LG phone and I'm having trouble listening to podcast. When I try to play a podcast is just sounds like a "CD is skipping". My phone or the app updated it's self over a month ago and I've been having problems ever since (both are up to date)....

  • Visitor
  • I have a LG phone and I'm having trouble listening to podcast. When I try to play a podcast is just sounds like a "CD is skipping". My phone or the app updated it's self over a month ago and I've bee...
  • Judgementalhat
  • Visitor
  • 155 Views
  • 1 replies
  • 1 likes
  • 155 Views
  • 1 replies
  • 1 likes

Superuser Contribution Weird audio bug

So sometimes at home I'll play Spotify through my phone speakers, but when I open WhatsApp or Telegram while playing Spotify, the audio goes weird and distorted. This issue is fixed for a few seconds by readjusting the volume but goes back to the wei...

  • Newbie
  • So sometimes at home I'll play Spotify through my phone speakers, but when I open WhatsApp or Telegram while playing Spotify, the audio goes weird and distorted. This issue is fixed for a few seconds...
  • Katerina
  • Spotify Legend
  • 1518 Views
  • 4 replies
  • 0 likes
  • 1518 Views
  • 4 replies
  • 0 likes

Superuser Contribution Lyrics Feature to Android TV app

PlanPremium CountryMalaysia DeviceSony TV X80G Operating System Android Version 8.0.0 My QuestionHi, is spotify planning to bring Lyrics Feature (not behind the lyrics, cause its already there) into Android TV app soon? Similar to iOS and Android pho...

  • Newbie
  • Plan Premium   Country Malaysia    Device Sony TV X80G   Operating System  Android Version 8.0.0   My Question Hi, is spotify planning to bring Lyrics Featu...
  • Mihail
  • Spotify Legend
  • 8826 Views
  • 5 replies
  • 7 likes
  • lyrics
  • 8826 Views
  • 5 replies
  • 7 likes

Superuser Contribution Slow in certain playlist's

PlanPremium CountryThe Netherlands DeviceSamsung Galaxy A30sOperating SystemAndroid 10So, normally playlist's work fine and aren't slow at all. Whenever I import songs from pc to a playlist on my phone and I scroll through the different songs it seem...

  • Visitor
  • Plan Premium  Country The Netherlands  Device Samsung Galaxy A30s Operating System Android 10 So, normally playlist's work fine and aren't slow at all. Whenever I import songs from ...
  • Mihail
  • Spotify Legend
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

Superuser Contribution why doesn't my spotify have the camera icon to scan codes

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Mihail
  • Spotify Legend
  • 9231 Views
  • 1 replies
  • 1 likes
  • 9231 Views
  • 1 replies
  • 1 likes

Superuser Contribution Suchoption nervt, findet nichts

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Ivan
  • Spotify Legend
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant add to playlist

PlanFree trialCountryU.S.DeviceNote 10+Operating SystemAndroid Oreo My Question or IssueI just started an account and I want to make some playlists but I am having trouble. In my new playlists I try searching for songs and when I press the plus nothi...

  • Visitor
  • Plan Free trial Country U.S. Device Note 10+ Operating System Android Oreo   My Question or Issue I just started an account and I want to make some playlists but I am having troub...
  • Ivan
  • Spotify Legend
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

Superuser Contribution music is fine but all podcasts are garbled

Hello.Out of the blue on my LG Stylus phone, all podcasts are completely garbled.Listening to music is fine. No change.Just the podcasts. I uninstalled Spotify, clean the storage data, shut down and re-power my phone, re-installed Spotify from Google...

  • Visitor
  • Hello. Out of the blue on my LG Stylus phone, all podcasts are completely garbled. Listening to music is fine. No change. Just the podcasts. I uninstalled Spotify, clean the storage data, shut dow...
  • Ivan
  • Spotify Legend
  • 314 Views
  • 1 replies
  • 1 likes
  • 314 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Spotify won't download any songs

I have the problem that many songs that I want to download ablume only won't download the only way the songs download right now are the songs that I added to my favorites. I tryed to reinstall the app like 5 times and this won't fix the issue and no ...

  • Visitor
  • I have the problem that many songs that I want to download ablume only won't download the only way the songs download right now are the songs that I added to my favorites. I tryed to reinstall the ap...
  • Ivan
  • Spotify Legend
  • 291 Views
  • 1 replies
  • 0 likes
  • bug
  • 291 Views
  • 1 replies
  • 0 likes

Superuser Contribution 'Downloaded Music' wont delete.

PlanPremiumCountryUKDeviceMoto G5Operating SystemAndroid 8.1.0 My Question or IssueSo I downloaded some music - 3.9 gb, but internal storage got full, so uninstalled and got a memory card. The issue is the 3.9gb of music is still on internal storage,...

  • Visitor
  • Plan Premium Country UK Device Moto G5 Operating System Android 8.1.0   My Question or Issue So I downloaded some music - 3.9 gb, but internal storage got full, so uninstalled and got ...
  • Ivan
  • Spotify Legend
  • 282 Views
  • 1 replies
  • 0 likes
  • 282 Views
  • 1 replies
  • 0 likes

Superuser Contribution No internet connection when i connect via my network

PlanPremiumCountryIndiaDeviceMi note 5 proOperating SystemAndroid My Question or IssueNo internet connection when i connect via my network. i cant even sign into the app on my phone. I have no issues the moment i connect to a wifi.So basically i cant...

  • Visitor
  • Plan Premium Country India Device Mi note 5 pro Operating System Android   My Question or Issue No internet connection when i connect via my network. i cant even sign into the app on m...
  • Elena
  • Moderator
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes

Superuser Contribution sleep playlist

PlanPremiumCountryAustralia DeviceSamsung Galaxy s20+Operating System My Question or IssueThe last few nights spotify has started on its own after I've gone to bed and its playing a sleep playlist... how do i stop it from doing this?

  • Newbie
  • Plan Premium Country Australia  Device Samsung Galaxy s20+ Operating System     My Question or Issue The last few nights spotify has started on its own after I've gone to bed...
  • Elena
  • Moderator
  • 740 Views
  • 1 replies
  • 0 likes
  • 740 Views
  • 1 replies
  • 0 likes