Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

392790 Views

545 replies

35 likes

Account
Free
  • 392790 Views
  • 545 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8281 Views

0 replies

7 likes

  • 8281 Views
  • 0 replies
  • 7 likes

Superuser Contribution [Android][Playlists] Playlist default order

I noticed my imminent request has been refused at least twice. However, as a music lover and a developer myself, and most of all, as a frequent Spotify user, I believe the playlist default order should be from the most recently added. Every time I ge...

Visitor

I noticed my imminent request has been refused at least twice. However, as a music lover and a developer myself, and most of all, as a frequent Spotify user, I believe the playlist default order shou...

Jeremy

Spotify Legend

428 Views

1 replies

0 likes

Android
Playlists
  • 428 Views
  • 1 replies
  • 0 likes

Solved!! Can't connect to Sonos speakers vie Spotify app (but the reverse works)

Hi, I have a Premium plan; the problem here appears on the android app as well as the Web player (Firefox Linux).I have a few Sonos speakers, my Sonos account has been linked to my Spotify account properly.Since a few days, I can still play Spotify c...

Casual Listener

Hi,   I have a Premium plan; the problem here appears on the android app as well as the Web player (Firefox Linux). I have a few Sonos speakers, my Sonos account has been linked to my Spotify...

bestouff

Casual Listener

1063 Views

2 replies

1 likes

  • 1063 Views
  • 2 replies
  • 1 likes

Superuser Contribution app doesn't advance to the next song when playing to sonos

Plan - PremiumCountry - USADevice - Pixel 5OS - Android 11 When playing to my Sonos Move the app sometimes gets 'stuck' on one song and shows the current time beyond the end of the song, even when the next song is actually playing. See the screenshot...

Visitor

Plan - Premium Country -  USA Device - Pixel 5 OS - Android 11   When playing to my Sonos Move the app sometimes gets 'stuck' on one song and shows the current time beyond the end of t...

OscarDC

Moderator

1787 Views

3 replies

2 likes

  • 1787 Views
  • 3 replies
  • 2 likes

Superuser Contribution First song on album plays then reverts to previous album

PlanPremiumCountryUKDevicePoco M4 ProOperating SystemAndroid 11 My Question or IssueI search for an album to play. Hit the green button to play. First track is played. Then, instead of playing track 2, it reverts back to whatever I was playing previo...

Newbie

Plan Premium Country UK Device Poco M4 Pro Operating System Android 11    My Question or Issue I search for an album to play. Hit the green button to play. First track is played. ...

OscarDC

Moderator

315 Views

1 replies

0 likes

  • 315 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hiding a track in made for you playlist doesn't skip to next track

PlanPremiumCountryCanadaDevicePixel 6Operating SystemAndroid Oreo My Question or IssueIf I click on the button to hide a track in a made for you playlist like Discover Weekly or Release Radar, the track keeps playing instead of advancing to the next ...

Casual Listener

Plan Premium Country Canada Device Pixel 6 Operating System Android Oreo   My Question or Issue If I click on the button to hide a track in a made for you playlist like Discover W...

Yordan

Moderator

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify (premium) cannot connect via WiFi

Plan: Premium (Duo)Country: Denmark Device: Xiaomi Mi 9Operating System: MIUI Global 12.5.1 Stable My Question or IssueSpotify app cannot connect to devices via WiFi. Possible to choose device to connect to, but does gets hung trying to until time ou...

Newbie

Plan: Premium (Duo) Country: Denmark Device: Xiaomi Mi 9 Operating System: MIUI Global 12.5.1 Stable   My Question or Issue Spotify app cannot connect to devices via WiFi. Possible to c...

Yordan

Moderator

510 Views

3 replies

0 likes

  • 510 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution No Internet Connection Available

PlanPremiumCountryIndia DeviceRedmi Note 7 Pro My Question or IssueI keep getting 'No Internet connection available' on my Android whenever I connect to Wifi. It is working perfectly fine on Mobile Data. If I am using App on Windows or PS, it is work...

Regular

  Plan Premium Country India   Device Redmi Note 7 Pro     My Question or Issue I keep getting 'No Internet connection available' on my Android whenever I connect to Wi...

ssal_ander

Regular

3881 Views

4 replies

0 likes

  • 3881 Views
  • 4 replies
  • 0 likes

Superuser Contribution Change Order of Playlists

How do you change the order that your playlists appear on the app/web player? In the app, you have the option to "Sort By" a few different options, but none of them allow you to customize the order in which your own playlists appear, only choose betw...

Casual Listener

How do you change the order that your playlists appear on the app/web player?   In the app, you have the option to "Sort By" a few different options, but none of them allow you to customize th...

Alex

Spotify Legend

65700 Views

15 replies

12 likes

  • 65700 Views
  • 15 replies
  • 12 likes

Superuser Contribution I can't access to the spotify's "today top fans" or other similer storylike things.

PlanFree/PremiumCountry:Azerbaijan Device:Samsung galaxy A71Operating System:Android 11 My Question or Issue:I can't acces to the spotify's "today top fans" or other storylike things on my Spotify.How can I access them

Regular

Plan Free/Premium Country:Azerbaijan   Device:Samsung galaxy A71 Operating System:Android 11     My Question or Issue:I can't acces to the spotify's "today top fans" or other s...

zelledelosreyes

Newbie

16982 Views

22 replies

0 likes

  • 16982 Views
  • 22 replies
  • 0 likes

Solved!!Superuser Contribution How to enable Lock Screen widget?

PlanFreeCountryThailandDevicevivo Y53Operating SystemAndroid 6.0.1 My Question or IssueAs the subject said, I cannot enable the lock screen.

Casual Listener

  Plan Free Country Thailand Device vivo Y53 Operating System Android 6.0.1   My Question or Issue As the subject said, I cannot enable the lock screen.

OscarDC

Moderator

47405 Views

4 replies

0 likes

  • 47405 Views
  • 4 replies
  • 0 likes

Superuser Contribution Playlist made for you background music keep playing

PlanPremiumCountryCanadaDevicePixel 6Operating SystemAndroid 13App version 8.7.66.534My Question or IssueStep to reproduce1. Open App2. Tap banner for "playlist made for you" (or just start the mini-app)3. start progressing through setup, at the colo...

Newbie

Plan Premium Country Canada Device Pixel 6 Operating System Android 13 App version 8.7.66.534 My Question or Issue Step to reproduce 1. Open App 2. Tap banner for "playlist made for you" ...

OscarDC

Moderator

348 Views

1 replies

1 likes

  • 348 Views
  • 1 replies
  • 1 likes

Superuser Contribution Add to queue button disappeared

PlanPremium CountryUSA DeviceMoto e Operating SystemAndroid Spotify Version8.7.66.532 My Question or IssueAdded local files to Spotify last week. Everything worked fine. I could both add to playlists and add to queue. Now I can't do either for one of...

Casual Listener

Plan Premium   Country USA   Device Moto e   Operating System Android   Spotify Version 8.7.66.532   My Question or Issue Added local files to Spotify last we...

Dian

Spotify Legend

651 Views

3 replies

0 likes

  • 651 Views
  • 3 replies
  • 0 likes

Superuser Contribution Sharing Music Via Text

PlanPremiumCountryUSADeviceSamsung Galaxy Note 20 UltraOperating SystemAndroid 12 My Question or IssueI frequently share music with my friends via text. I used to about a year or so ago receive a preview thumbnail of the track shared or when I share ...

Regular

  Plan Premium Country USA Device Samsung Galaxy Note 20 Ultra Operating System Android 12   My Question or Issue I frequently share music with my friends via text. I used to abo...

Dian

Spotify Legend

1571 Views

3 replies

0 likes

  • 1571 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Wear OS] Library -> Playlists only shows Playlists, but no Folders

PlanPremiumDeviceSamsung Galaxy Watch 4Operating SystemWear OS My Question or IssueWhen navigating to Library -> Playlists on my watch, folders are not listed and it is therefore impossible to navigate to any playlists that are in those folders when ...

Casual Listener

Plan Premium Device Samsung Galaxy Watch 4 Operating System Wear OS   My Question or Issue When navigating to Library -> Playlists on my watch, folders are not listed and it is theref...

KiwiAcer

Casual Listener

1255 Views

5 replies

10 likes

  • 1255 Views
  • 5 replies
  • 10 likes

Superuser Contribution [Nest Hub 2.Gen] Display stays on, when Podcast playing

PlanPremiumCountryGermanyDeviceGoogle Nest Hub 2. Generation, newest versionOperating SystemAndroid My Question or IssueTo fall asleep, I listen to podcasts via Spotify on my Google NestHub. For about two months now, I've had the problem that the scr...

Regular

Plan Premium Country Germany Device Google Nest Hub 2. Generation, newest version Operating System Android   My Question or Issue To fall asleep, I listen to podcasts via Spotify on my...

AlejaR

Moderator

3563 Views

15 replies

2 likes

  • 3563 Views
  • 15 replies
  • 2 likes

Superuser Contribution Playback Speed on Local Files

PlanPremiumCountryUSADeviceSamsung Note 20 Ultra and Samsung Tab S7+Operating SystemAndroid 11 This happens on my Note 20 Ultra and Tab S7+. I have a few playlists that are mostly songs off of Spotify with some local files mixed in. Whether I'm strea...

Newbie

Plan Premium Country USA Device Samsung Note 20 Ultra and Samsung Tab S7+ Operating System Android 11   This happens on my Note 20 Ultra and Tab S7+. I have a few playlists that are mos...

Daviek

Casual Listener

2344 Views

2 replies

1 likes

  • 2344 Views
  • 2 replies
  • 1 likes

Superuser Contribution Screeching/glitchy sound pixel phone

Im getting a screeching/glitchy sound in random places, in random songs. Once it happens its always there, like that part of the song file is corrupted.It only happens on my pixel 6a phone, using spotify and my Bluetooth philips TAT2206 headphones.I ...

Casual Listener

Im getting a screeching/glitchy sound in random places, in random songs. Once it happens its always there, like that part of the song file is corrupted. It only happens on my pixel 6a phone, using s...

Elena

Moderator

1197 Views

7 replies

0 likes

  • 1197 Views
  • 7 replies
  • 0 likes

Choppy playback through wired headphones

Whenever I lock my phone screen the music is lagging and choppy, but it plays normal when if I use my phones speaker and lock my screen. I didn't have this issue half an hour ago before I updated my phone. I've reinstalled spotify, changed all the op...

Visitor

Whenever I lock my phone screen the music is lagging and choppy, but it plays normal when if I use my phones speaker and lock my screen. I didn't have this issue half an hour ago before I updated my ...

448 Views

0 replies

0 likes

  • 448 Views
  • 0 replies
  • 0 likes

Chromecast audio and Spotify - Stuttering

Hello, I just set up my chromecast audio and I'm supposed to be able to stream spotify music to my speakers through it. I play music on my iphone and then I select the device and it starts working at first. after a few songs it always starts stutteri...

Newbie

Hello, I just set up my chromecast audio and I'm supposed to be able to stream spotify music to my speakers through it. I play music on my iphone and then I select the device and it starts working at...

Qqqqqqqqqqqqqqqqqq

Newbie

13385 Views

33 replies

7 likes

  • 13385 Views
  • 33 replies
  • 7 likes

Superuser Contribution Sudden volume drop.

I love spotify. My issue is that on Android with my phone, Spotify suddenly just drops the volume to 40% inexplicably.

Visitor

I love spotify. My issue is that on Android with my phone, Spotify suddenly just drops the volume to 40% inexplicably.    

Jeremy

Spotify Legend

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes