Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

1625 Views

0 replies

6 likes

  • 1625 Views
  • 0 replies
  • 6 likes

Superuser Contribution Podcast Error

PlanPremiumCountryMéxicoDeviceRealme RMX3491Operating SystemAndroid I can't delete a podcast

Newbie

Plan Premium Country México Device Realme RMX3491 Operating System Android   I can't delete a podcast  

AlejaR

Moderator

275 Views

1 replies

0 likes

  • 275 Views
  • 1 replies
  • 0 likes

Superuser Contribution Disable car mode

PlanPremiumCountrySpainDeviceXiaomi Mi9Operating SystemAndroid 10 This setting is supposed to disable the car mode, but as soon as I connect my phone to the car via bluetooth, I get the car mode prompt and it is auto-enabled after a few seconds.Then ...

Casual Listener

Plan Premium Country Spain Device Xiaomi Mi9 Operating System Android 10   This setting is supposed to disable the car mode, but as soon as I connect my phone to the car via bl...

Alex

Spotify Legend

3269 Views

3 replies

1 likes

  • 3269 Views
  • 3 replies
  • 1 likes

[Android Auto] - Unable to navigate Spotify app on non touch screens

I have recently run into a bug in Android Auto app when connecting to non touch screens. e.g. Certain Audi MMI and presumably Mazda as well. I suspect it was a recent regression as I've run into it 3 times in the last two days and I have never seen i...

Roadie

I have recently run into a bug in Android Auto app when connecting to non touch screens. e.g. Certain Audi MMI and presumably Mazda as well. I suspect it was a recent regression as I've run into it 3...

415 Views

0 replies

0 likes

Android
  • 415 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't pause songs + notification won't pop up

PlanPremiumCountryUSADeviceMotorola One 5g AceOperating SystemAndroid 10 My Question or IssueOver the past week, my Spotify app hasn't worked properly. When I start a song, the bar at the bottom that allows me to skip, pause, access lyrics, etc won't...

Regular

Plan Premium Country USA Device Motorola One 5g Ace Operating System Android 10   My Question or Issue Over the past week, my Spotify app hasn't worked properly. When I start a song, t...

AlejaR

Moderator

9059 Views

32 replies

10 likes

  • 9059 Views
  • 32 replies
  • 10 likes

Superuser Contribution [Mobile][Other] Include playlist/album title on song playback screen

This used to be a feature that Spotify had and I’m not sure why they got rid of it. You used to be able to play a song and at the top of the playback screen you could see the title of the playlist or album that it was playing from. You could click on...

Newbie

This used to be a feature that Spotify had and I’m not sure why they got rid of it. You used to be able to play a song and at the top of the playback screen you could see the title of the playlist or...

OscarDC

Moderator

467 Views

1 replies

0 likes

Mobile
Other
  • 467 Views
  • 1 replies
  • 0 likes

Superuser Contribution Won't play PodCasts

PlanPremiumCountryNorwayDevicenVidia Shield TVOperating SystemAndroid TV My Question or IssueHiPodacast's wont't play on Android TV app, it can see name, info and how long it is, but won't play. Just skips to the next in line. Can't play that either,...

Music Fan

  Plan Premium Country Norway Device nVidia Shield TV Operating System Android TV   My Question or Issue Hi Podacast's wont't play on Android TV app, it can see name, info and h...

Zonatedace

Visitor

2696 Views

16 replies

0 likes

Android TV (Shield)
  • 2696 Views
  • 16 replies
  • 0 likes

Superuser Contribution Cannot pause or play from lockscreen on Samsung

PlanFree/PremiumCountryUSADeviceSamsung Galaxy S1pOperating SystemAndroid Pie My Question or IssueI cannot pause music on my Spotify app from the lockscreen. I've completed the actions in the previous help articles of clearing the Cache as well as re...

Regular

Plan Free/Premium Country USA Device Samsung Galaxy S1p Operating System Android Pie   My Question or Issue I cannot pause music on my Spotify app from the lockscreen. I've completed t...

Samoz

Casual Listener

9261 Views

15 replies

3 likes

  • 9261 Views
  • 15 replies
  • 3 likes

Get rid of offline mode!!!!!

I have never understood why it is up to the user to select whether or not you are on or offline. The app should make the determination automatically. For example, I have an album downloaded to my device, I am in offline mode, when I select that album...

Casual Listener

I have never understood why it is up to the user to select whether or not you are on or offline. The app should make the determination automatically. For example, I have an album downloaded to my dev...

lopezjo49

Casual Listener

1188 Views

4 replies

1 likes

Android
Browse
  • 1188 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Spotify Song Radio only loading 1-3 songs

PlanPremiumCountry DeviceSamsung Galaxy S20 FEOperating SystemAndroid My Question or Issueas you can see in the screenshot spotify song radios for all songs only load 1-3 songs and then the playlist stops. How can I fix it?

Casual Listener

Plan Premium Country   Device Samsung Galaxy S20 FE Operating System Android   My Question or Issue as you can see in the screenshot spotify song radios for all songs only load 1-...

Vasil

Moderator

4499 Views

26 replies

3 likes

  • 4499 Views
  • 26 replies
  • 3 likes

Superuser Contribution "what's new" bell button is broken

PlanPremium Family CountryCanada DeviceLG G8X Thinq Operating SystemAndroid 11 My Question or IssueMy "what's new" button returns an error when I press it. I've tried a reinstall.

Casual Listener

Plan Premium Family  Country Canada  Device LG G8X Thinq  Operating System Android 11    My Question or Issue My "what's new" button returns an error when I press i...

Vasil

Moderator

654 Views

5 replies

0 likes

  • 654 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Podcasts disappeared

PlanPremiumCountryUK DeviceSamsung galaxy s20 plus Operating SystemAndroid My Question or IssueHas anyone's podcasts just completely dissappeard and i cant search for them either??

Music Fan

Plan Premium Country UK    Device Samsung galaxy s20 plus  Operating System Android    My Question or Issue Has anyone's podcasts just completely dissappeard and i...

aorue

Casual Listener

48032 Views

25 replies

8 likes

  • 48032 Views
  • 25 replies
  • 8 likes

Superuser Contribution Spotify not playing to Samsung soundbar

PlanPremiumCountryUKDeviceOppo and Kindle fireOperating SystemAndroid My Question or IssueSpotify plays to echo spot but has recently (last few days) stopped playing to Samsung soundbar (S61A).I've closed and restarted the apps on both devices and al...

Regular

Plan Premium Country UK Device Oppo and Kindle fire Operating System Android       My Question or Issue Spotify plays to echo spot but has recently (last few days) stopped...

Lorre03

Newbie

11078 Views

7 replies

0 likes

  • 11078 Views
  • 7 replies
  • 0 likes

Ringtone sound issue with Spotify

Plan: PremiumCountry: PolandDevice: Sony Xperia 10 PlusOperating System: Android 10 My Question or IssueWhen I`m listening to Spotify through any Bluetooth connection (headsets (Sony WH-CH510), car infotainment system, or others - doesn't matter) and...

Casual Listener

Plan: Premium Country: Poland Device: Sony Xperia 10 Plus Operating System: Android 10   My Question or Issue When I`m listening to Spotify through any Bluetooth connec...

ringtonewale007

Newbie

1355 Views

3 replies

0 likes

ringtone sound
  • 1355 Views
  • 3 replies
  • 0 likes

Superuser Contribution When clicking a Spotify Playlist link, I would like to have the Playlist start playing automatically

I am using the premium version of Spotify on my Google Pixel 6 (Android).Recently I was trying to get a NFC tag to play my Playlist when holding my phone near the tag. Starting Spotify and opening the playlist was no problem, however the Playlist doe...

Newbie

I am using the premium version of Spotify on my Google Pixel 6 (Android). Recently I was trying to get a NFC tag to play my Playlist when holding my phone near the tag. Starting Spotify and opening ...

Dian

Spotify Legend

506 Views

1 replies

0 likes

  • 506 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Social] Synch music with neighbors

My neighbor and I have great sound systems and similar tastes in tunes. Is there a way to synch our music. This is also useful for boats tieing up.Thanks

Visitor

My neighbor and I have great sound systems and similar tastes in tunes. Is there a way to synch our music. This is also useful for boats tieing up. Thanks

AlejaR

Moderator

309 Views

2 replies

0 likes

Android
Social
  • 309 Views
  • 2 replies
  • 0 likes

Superuser Contribution When launching spotify after a while, it takes 20 seconds to play the first song

PlanPremiumCountryFinlandDeviceXiaomi Redmi Note 8 ProOperating SystemAndroid 10, MIUI 12.0.5 My Question or IssueEvery time when I launch Spotify or come back to it after not using the app for a while (for example doing something else on the phone f...

Casual Listener

Plan Premium Country Finland Device Xiaomi Redmi Note 8 Pro Operating System Android 10, MIUI 12.0.5   My Question or Issue Every time when I launch Spotify or come back to it after no...

Alex

Spotify Legend

328 Views

2 replies

0 likes

  • 328 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Offline

PlanPremiumCountrySamsung Galaxy S21 FE 5GOperating SystemAndroid 12 My Question or IssueI have a premium subscription strictly to be able to listen to my podcasts offline. I have it set to offline when I'm at work because Wi-Fi is spotty. I download...

Casual Listener

Plan Premium Country Samsung Galaxy S21 FE 5G Operating System Android 12   My Question or Issue I have a premium subscription strictly to be able to listen to my podcasts offline. I hav...

beckstergates

Casual Listener

510 Views

2 replies

0 likes

  • 510 Views
  • 2 replies
  • 0 likes

Superuser Contribution Bluetooth Streaming Issue

PlanFreeCountryUSADeviceMotorola Edge 5GOperating SystemAndroid 11 My Question or IssueBeing a senior, I only use my cellphone when I leave the house. My car has a new JVC Radio with Bluetooth Streaming and Full Control for both Spotify and Pandora. ...

Casual Listener

Plan Free Country USA Device Motorola Edge 5G Operating System Android 11   My Question or Issue Being a senior, I only use my cellphone when I leave the house. My car has a new JVC Ra...

lasteoraptor

Casual Listener

787 Views

5 replies

0 likes

  • 787 Views
  • 5 replies
  • 0 likes

Superuser Contribution songs stays at 0:00 whenever i skip exactly two songs

PlanPremiumCountry DeviceRealme GT Master EditionOperating SystemAndroid 12 My Question or IssueRecently been having an issue with playing songs. It just stays at 0:00. No matter how many clean reinstallations I do, it still won't work so please don'...

Regular

Plan Premium Country   Device Realme GT Master Edition Operating System Android 12   My Question or Issue Recently been having an issue with playing songs. It just stays at 0:00. ...

Alex

Spotify Legend

1420 Views

11 replies

2 likes

  • 1420 Views
  • 11 replies
  • 2 likes

Superuser Contribution Android Spotify App not streaming

PlanPremiumCountryPhilippinesDeviceGalaxy Note 10+Operating SystemAndroid 12 OneUI 4.1 The issueWhile using the main application for spotify my playlists wouldn't play. I've tried restarting the phone, reinstalling the app, even resetting my network ...

Regular

Plan Premium Country Philippines Device Galaxy Note 10+ Operating System Android 12 OneUI 4.1   The issue While using the main application for spotify my playlists wouldn't play. I've ...

Dian

Spotify Legend

1005 Views

7 replies

1 likes

  • 1005 Views
  • 7 replies
  • 1 likes