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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6953 Views

0 replies

7 likes

  • 6953 Views
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  • 7 likes

Superuser Contribution Spotify says "no internet connection available", but will play SOME online music

PlanPremiumCountryUSADeviceSamsung S21 UltraOperating SystemAndroid 12 My Question or IssueGot an S21 Ultra a few weeks ago. Ever since, Spotify is almost always saying it is offline, and that there is "no internet connection available". HOWEVER -- i...

Casual Listener

Plan Premium Country USA Device Samsung S21 Ultra Operating System Android 12   My Question or Issue Got an S21 Ultra a few weeks ago. Ever since, Spotify is almost always saying it is...

jbgnalk

Visitor

99217 Views

70 replies

6 likes

  • 99217 Views
  • 70 replies
  • 6 likes

Solved!!Superuser Contribution help, i can't see my SpotifyWrapped2021

PlanFreeCountryDeviceXperia XAOperating SystemAndroid 7 My Question or IssueHello, I have a problem when trying to see my Wrapped2021 because when trying to see it the application closes. I already deleted the application data, uninstalled it and rei...

Newbie

Plan Free Country Device Xperia XA Operating System Android 7   My Question or Issue Hello, I have a problem when trying to see my Wrapped2021 because when trying to see it the applicat...

Alex

Spotify Legend

549 Views

1 replies

0 likes

  • 549 Views
  • 1 replies
  • 0 likes

Superuser Contribution Since Upgrading to Android 12 Bluetooth Information is Not Correct/Missing

PlanPremiumCountryUSADevicePixel 4a & Pixel 6 ProOperating SystemAndroid 12 (SQ1A.211205.008 for 4a and SD1A.210817.036 for 6 Pro) My Question or IssueSince Upgrading to Android 12 the track length, how much time remaining, and album name does not sh...

Newbie

  Plan Premium Country USA Device Pixel 4a & Pixel 6 Pro Operating System Android 12 (SQ1A.211205.008 for 4a and SD1A.210817.036 for 6 Pro)   My Question or Issue Since ...

MafeG

Spotify Legend

6288 Views

1 replies

1 likes

  • 6288 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Sleep timer only works when not casting to another device?

PlanPremiumCountryCanadaDeviceSamsung TAB S7+Operating SystemAndroid My Question or Issuewhen I listen on the tablet, the sleep timer works. However, when I am listening on another device through Spotify connect, the sleep timer does not function. Th...

Music Fan

Plan Premium Country Canada Device Samsung TAB S7+ Operating System Android   My Question or Issue when I listen on the tablet, the sleep timer works. However, when I am listening on a...

Not applicable

8248 Views

5 replies

6 likes

  • 8248 Views
  • 5 replies
  • 6 likes

Superuser Contribution Spotify reports being offline when using a custom captive portal

PlanPremiumCountryAustraliaDeviceSamsung Galaxy A30Operating SystemAndroid 11My Question or IssueWhen using the /e/ os captive portal (the site that Android uses to check network connectivity) using the method detailed here. I noticed it only happene...

Newbie

Plan Premium Country Australia Device Samsung Galaxy A30 Operating System Android 11 My Question or Issue When using the /e/ os captive portal (the site that Android uses to check network co...

Alex

Spotify Legend

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music volume doesn't come back up on Android Auto notification

PlanPremiumCountry DeviceSamsung Galaxy S10Operating SystemAndroid 11 My Question or IssueSpotify music volume lowers when there is a notification on Android Auto but the music volume is stuck on low even after the notification is over. This low volu...

Newbie

Plan Premium Country   Device Samsung Galaxy S10 Operating System Android 11   My Question or Issue Spotify music volume lowers when there is a notification on Android Auto but th...

Kiril

Moderator

559 Views

1 replies

0 likes

  • 559 Views
  • 1 replies
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Solved!!Superuser Contribution is not operating correctly.

Plan: PremiumCountry: ENGDevice: Fairphone FP4 5GOperating System: Android 11 My Question or IssueI am not able to utilise the Google Play Store, so I have installed Spotify from . The files that have been “attached” are proof that the result is obvi...

Music Fan

Plan: Premium Country: ENG Device: Fairphone FP4 5G Operating System: Android 11   My Question or Issue I am not able to utilise the Google Play Store, so I have installed Spotify from &l...

Elena

Moderator

1412 Views

5 replies

0 likes

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  • 5 replies
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Restarting the phone resets my downloaded songs

PlanPremiumCountryTurkeyDeviceSamsung S20 FE (SM-G780G)Operating SystemAndroid 11My Question or IssueI bought a microSD just to put my Spotify songs on it. It was fine for a week or so, but after restarting, boom, more than 1200 songs have to be down...

Casual Listener

  Plan Premium Country Turkey Device Samsung S20 FE (SM-G780G) Operating System Android 11 My Question or Issue I bought a microSD just to put my Spotify songs on it. It was fine for a...

calamar-87

Gig Goer

996 Views

3 replies

0 likes

microSD
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Superuser Contribution Autoplay not working

PlanPremiumDeviceSamsung Galaxy a52sOperating SystemAndroid My Question or IssueAutoplay doesn't work, have tried all the fixes on here and on google but none work.It worked fine on my old iphone and every other deviceYes autoplay is turned on

Casual Listener

Plan Premium Device Samsung Galaxy a52s Operating System Android   My Question or Issue Autoplay doesn't work, have tried all the fixes on here and on google but none work. It worked fi...

ThisAppSuckALot1

Newbie

28929 Views

81 replies

4 likes

autoplay
Help
  • 28929 Views
  • 81 replies
  • 4 likes

Superuser Contribution Troubleshooting app, music wont play (Android)

PlanPremiumCountryTheNetherlandsDeviceSamsung Galaxy s8Operating SystemAndroid 9 My Question or IssueMy music wont play on the app. It does in the webapp. If I log in on a different account on my app it works as well. But on my account the progress b...

Casual Listener

Plan Premium Country TheNetherlands Device Samsung Galaxy s8 Operating System Android 9   My Question or Issue My music wont play on the app. It does in the webapp. If I log in on a di...

Novy

Moderator

634 Views

3 replies

0 likes

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Solved!!Superuser Contribution Cannot Play Downloaded Podcasts Offline

Plan: FreeCountry: United StatesDevice: Samsung Galaxy S5 (SM-G900P)Operating System: Android 6.0.1Spotify Version: 8.6.88.1104My Question or Issue:I am having trouble getting Spotify to play downloaded podcasts (e.g., Armchair Expert) while my devic...

Casual Listener

Plan:  Free Country: United States Device: Samsung Galaxy S5 (SM-G900P) Operating System: Android 6.0.1 Spotify Version: 8.6.88.1104 My Question or Issue: I am having trouble getting Spoti...

Kiril

Moderator

6917 Views

3 replies

0 likes

Offline Access
podcast
  • 6917 Views
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Superuser Contribution Can't log into new installed app on Android

PlanPremium StudentCountryGermanyDeviceSamsung Galaxy S20 FEOperating SystemAndroid 11 My Question or IssueI got a new phone and installed the app (as you do). I can't log in with my data, but it works just fine on the browser and the desktop app.The...

Visitor

  Plan Premium Student Country Germany Device Samsung Galaxy S20 FE Operating System Android 11   My Question or Issue I got a new phone and installed the app (as you do). I can'...

MafeG

Spotify Legend

677 Views

1 replies

0 likes

Account
Login
  • 677 Views
  • 1 replies
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Superuser Contribution [Mobile][Podcasts] Rating podcasts on Spotify

Podcasts get picked up because of (electronic) word of mouth - so having the possibility to rate them would be beneficial for audience and creators alike. Adding reviews is even better, but let's start with rating.

Visitor

Podcasts get picked up because of (electronic) word of mouth - so having the possibility to rate them would be beneficial for audience and creators alike. Adding reviews is even better, but let's sta...

Eni

Moderator

426 Views

1 replies

1 likes

Mobile
Podcasts
  • 426 Views
  • 1 replies
  • 1 likes

Superuser Contribution Is there any way to bring back Behind The Lyrics?

PlanPremiumCountryCzech RepublicDeviceSamsung M12Operating SystemAndroid My Question or IssueSpotify seems to have replaced Behind The Lyrics with actual lyrics. But I loved Behind The Lyrics so much! I am a music nerd and I've learned so much just f...

Casual Listener

Plan Premium Country Czech Republic Device Samsung M12 Operating System Android   My Question or Issue Spotify seems to have replaced Behind The Lyrics with actual lyrics. But I loved ...

Alex

Spotify Legend

1022 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Wrong Version of Songs Playing/Syncing to Device

PlanPremiumCountryUSADeviceGalaxy S10Operating SystemAndroid 11 My Question or IssueRecently ran into an issue where the wrong version of a song will play. First encountered this playing files on my iMac using the Spotify desktop app last week, where...

Newbie

Plan Premium Country USA Device Galaxy S10 Operating System Android 11   My Question or Issue Recently ran into an issue where the wrong version of a song will play. First encountered ...

394 Views

0 replies

0 likes

  • 394 Views
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Superuser Contribution [Android auto and Apple CarPlay][Connect] Paid service for Android auto and Apple CarPlay

Spotify stopped working correctly with Android auto and Apple CarPlay on purpose because you are making the car Thing. But if you have an expensive car you don't want another thing on you dashboard. Why not add a subscription option to reactivate the...

Casual Listener

Spotify stopped working correctly with Android auto and Apple CarPlay on purpose because you are making the car Thing. But if you have an expensive car you don't want another thing on you dashboard. ...

Yordan

Moderator

557 Views

3 replies

0 likes

Android auto and Apple CarPlay
Connect
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Superuser Contribution [Wear OS] Library -> Playlists only shows Playlists, but no Folders

PlanPremiumDeviceSamsung Galaxy Watch 4Operating SystemWear OS My Question or IssueWhen navigating to Library -> Playlists on my watch, folders are not listed and it is therefore impossible to navigate to any playlists that are in those folders when ...

Casual Listener

Plan Premium Device Samsung Galaxy Watch 4 Operating System Wear OS   My Question or Issue When navigating to Library -> Playlists on my watch, folders are not listed and it is theref...

KiwiAcer

Casual Listener

1118 Views

5 replies

10 likes

  • 1118 Views
  • 5 replies
  • 10 likes

App crashes on android.

When is it crashing randomly: When I click on next song. When an ad is played. App version: 8.6.88.1104

Newbie

When is it crashing randomly: When I click on next song. When an ad is played. App version: 8.6.88.1104

adamvinh

Newbie

316 Views

1 replies

0 likes

  • 316 Views
  • 1 replies
  • 0 likes

Superuser Contribution Data transfer and app not responding

PlanPremiumCountryUSDeviceSamsung Galaxy a21 My Question or Issue*this issue is happening to my fiancés phone and we are on a family plan together but doesn’t use the community forum*When switching my offline downloaded media from internal storage to...

Casual Listener

Plan Premium Country US Device Samsung Galaxy a21     My Question or Issue *this issue is happening to my fiancés phone and we are on a family plan together but doesn’t use the com...

Kiril

Moderator

1686 Views

3 replies

0 likes

  • 1686 Views
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Superuser Contribution Desktop File Sync to Android...yet again

PlanPremiumCountryUSDeviceSamsung Galaxy Z Fold 3 5GOperating SystemAndroid 11 My Question or IssueBefore you ask, yes, I've searched and read the countless threads about local files from a desktop not syncing to a mobile device. I've tried many of t...

Regular

Plan Premium Country US Device Samsung Galaxy Z Fold 3 5G Operating System Android 11   My Question or Issue Before you ask, yes, I've searched and read the countless threads about loc...

MafeG

Spotify Legend

705 Views

3 replies

0 likes

  • 705 Views
  • 3 replies
  • 0 likes