Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
Friday
agulab
Newbie
7263 Views
39 replies
16 likes

7263 Views
39 replies
16 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
861930 Views
11 replies
49 likes
Android
Guide
Troubleshooting

861930 Views
11 replies
49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2022-11-15 10:20:27 AM
Alex
Moderator
22642 Views
3 replies
0 likes

22642 Views
3 replies
0 likes

Superuser Contribution From Google assistant, plays wrong version of song when artist included

asking Google assistant to play songs often plays the wrong one by default as previously reported, and example "play wanna be sedated" seems to randomly play one of the 3 versions. However even worse asking 'play I wanna be sedated by the remones" wi...

12178070166
Visitor
asking Google assistant to play songs often plays the wrong one by default as previously reported, and example "play wanna be sedated" seems to randomly play one of the 3 versions. How...
2020-08-18 2:54:59 AM
2021-04-28 6:47:44 PM
horntm
Roadie
732 Views
2 replies
0 likes
Google Assistant
wrong song

732 Views
2 replies
0 likes

Spotify app gets stuck immediately after opening.

PlanPremiumCountryAustriaDeviceGalaxy S21Operating SystemAndroid 11Spotify Version 8.6.20.1063 My Question or IssueImmediately after opening, the Android app gets stuck. Sometimes music is still played via Bluetooth (in the car) although the app cann...

davidseamus
Casual Listener
Plan Premium Country Austria Device Galaxy S21 Operating System Android 11 Spotify Version 8.6.20.1063 My Question or Issue Immediately after opening, the Android app gets stuck. So...
2021-04-26 3:08:08 PM
2021-04-28 1:08:19 AM
Billy-J
Spotify Star
966 Views
3 replies
0 likes
Android
Galaxy S21

966 Views
3 replies
0 likes

Superuser Contribution OFFLINE MODE USE MOBILE DATA WITH MY DOWNLOADED MUSIC

When i driving on Highway in countrys with low or none of signal my downloaded music hears a little silence or cut in parts of songs. Before to start to drive, i make a double check to validate if my playlists was downloaded totally. i have a microsd...

VantroiOne
Casual Listener
When i driving on Highway in countrys with low or none of signal my downloaded music hears a little silence or cut in parts of songs. Before to start to drive, i make a double check to valid...
2021-04-15 8:23:15 PM
2021-04-27 11:45:10 PM
Eni
Moderator
443 Views
5 replies
0 likes
OfflineNotWorks

443 Views
5 replies
0 likes

Superuser Contribution [Android][Browse] New Releases for You on Home

I really liked the New Releases for You-section on the Home page, but now it's mostly gone and only appears once a month if even that. Is there a way to active this section so it's visible at all times? I've tried the Release Radar under search, but ...

ljungqvist93
Gig Goer
I really liked the New Releases for You-section on the Home page, but now it's mostly gone and only appears once a month if even that. Is there a way to active this section so it's visible at all tim...
2021-03-30 5:35:00 PM
2021-04-27 4:19:31 PM
Jeremy
Spotify
221 Views
1 replies
0 likes
Android
Browse

221 Views
1 replies
0 likes

Superuser Contribution Spotify App not working on Pixel 5

PlanPremium/FamilyCountryAustraliaDevicePixel 5Operating SystemAndroid Oreo 11My ProblemSpotify App does not change pages visually when I use the app. As in, when I open an album from my recently played, or press Search or My Library, the screen does...

wso8_8on7-o8q
Newbie
Plan Premium/Family Country Australia Device Pixel 5 Operating System Android Oreo 11 My Problem Spotify App does not change pages visually when I use the app. As in, when I ope...
2021-04-26 1:31:36 PM
2021-04-27 4:08:08 PM
Alex
Moderator
931 Views
1 replies
0 likes

931 Views
1 replies
0 likes

Solved!!Superuser Contribution App crashes when navigating my library

PlanPremiumCountryGermany DeviceS21 PlusOperating SystemAndroid 11 My Question or IssueWhen i click on "my library" the Spotify App crashes. I already reinstalled, rebooted and cleared chaches. The S21 Plus does not have a SD-Card. I use the current ...

user-removed
Visitor
Plan Premium Country Germany Device S21 Plus Operating System Android 11 My Question or Issue When i click on "my library" the Spotify App crashes. I already reinst...
2021-04-25 7:30:21 PM
2021-04-26 7:39:15 PM
Novy
Moderator
381 Views
2 replies
0 likes

381 Views
2 replies
0 likes

Superuser Contribution Mobile data not working android

Premium IndiaOnePlus 7TAndroid 11 oxygen OSSpotify will not work on my mobile data but it works properly on the wifi and mobile hotspot. I have tried to clear the data and cache , reinstall the app and restart my phone . Nothing seems to work . Pleas...

Soham1995
Visitor
Premium India OnePlus 7T Android 11 oxygen OS Spotify will not work on my mobile data but it works properly on the wifi and mobile hotspot. I have tried to clear the data and cache , reinst...
2021-04-25 2:50:46 PM
2021-04-26 4:50:04 PM
Ivan
Spotify Legend
319 Views
1 replies
0 likes

319 Views
1 replies
0 likes

Superuser Contribution Still no lyrics (for all songs) even the app is the latest version.

PlanFree/PremiumCountryIndonesiaDeviceSamsung Galaxy A30Operating SystemAndroid 10 My Question or IssueMy spotify app still has no lyrics for all songs even it is currently the latest version. I am so confused whether my device is not compatible for ...

lia864
Casual Listener
Plan Free/Premium Country Indonesia Device Samsung Galaxy A30 Operating System Android 10 My Question or Issue My spotify app still has no lyrics for all songs even it is currently t...
2021-04-08 3:08:49 PM
2021-04-26 9:28:09 AM
lia864
Casual Listener
309 Views
2 replies
0 likes

309 Views
2 replies
0 likes

Superuser Contribution Recent Update Android Mobile 8.6.20.1063

PlanPremiumCountryUSA DevicePixel 5Operating SystemAndroid 11 My Question or IssueHello! I love the Spotify experience so thank you! I am experiencing an issue after the recent update 8.6.20.1063. The home screen layout in the Android app has changed...

JosephRey009
Casual Listener
Plan Premium Country USA Device Pixel 5 Operating System Android 11 My Question or Issue Hello! I love the Spotify experience so thank you! I am experiencing an...
2021-04-24 5:45:12 PM
2021-04-26 1:13:45 AM
Novy
Moderator
597 Views
4 replies
3 likes

597 Views
4 replies
3 likes

Solved!!Superuser Contribution Current Song frozen

PlanPremium CountryUK DeviceSamsung Galaxy S10 Operating SystemAndroid V11 My Question or IssueSpotify keeps reporting the same song regardless of what song is actually playing. The controls also get messed up so it thinks songs aren't playing when t...

simmi098
Casual Listener
Plan Premium Country UK Device Samsung Galaxy S10 Operating System Android V11 My Question or Issue Spotify keeps reporting the same song regardless of w...
2021-04-09 10:14:41 AM
2021-04-25 2:18:16 PM
simmi098
Casual Listener
1312 Views
17 replies
3 likes

1312 Views
17 replies
3 likes

Solved!!Superuser Contribution Stop Displaying New Podcast Episodes on mobile

My Question or IssueSo my question is, how can I stop "New Podcast Episodes" from showing up on my home screen when I open up Spotify on my mobile device?I used to follow certain podcasts, but I got over them and no longer follow them, but Spotify in...

Ukulily
Casual Listener
My Question or Issue So my question is, how can I stop "New Podcast Episodes" from showing up on my home screen when I open up Spotify on my mobile device? I used to follow certain podcasts, but I ...
2019-08-16 3:35:46 PM
2021-04-24 7:59:24 PM
Novy
Moderator
3914 Views
4 replies
6 likes
Mobile
Podcasts

3914 Views
4 replies
6 likes

Superuser Contribution My tracks can't be played. I can't see artist or album pages.

PlanFree/PremiumCountry DeviceMoto E4 PlusOperating SystemAndroid 7.1.1 My Question or IssueHello.When I click on a track, the track bar shows up but the track can't be played. Also, my Liked Songs or any artist or album page can't be displayed; the ...

floydsopher
Casual Listener
Plan Free/Premium Country Device Moto E4 Plus Operating System Android 7.1.1 My Question or Issue Hello. When I click on a track, the track bar shows up but the track can't b...
2021-04-18 3:43:38 AM
2021-04-24 2:18:40 PM
Jeremy
Spotify
534 Views
3 replies
0 likes
Android
Android 7.1
i can't listen to music
internal storage
sd card
Something went wrong
tracks can't be played

534 Views
3 replies
0 likes

Solved!!Superuser Contribution Playlists: Missing Features in mobile app

PlanPremiumCountyGermanyDeviceXiaomi Redmi Note 7Operating SystemAndroid 10 1. Reordering It is not possible to reorder the Playlists themselves. This feature is already very finnicky to use on Desktop, but it exists. On Android it is missing complet...

stereolense
Casual Listener
Plan Premium County Germany Device Xiaomi Redmi Note 7 Operating System Android 10 1. Reordering It is not possible to reorder the Playlists themselves. This feature is al...
2021-04-16 1:36:25 PM
2021-04-24 1:37:43 PM
Jeremy
Spotify
828 Views
5 replies
0 likes

828 Views
5 replies
0 likes

Superuser Contribution Ads getting ridiculous, nonstop ads

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAfter pressing the button for '30 minutes of ad free listening' and making sure the video is ...

jkameron
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
2021-04-22 12:00:46 AM
2021-04-24 9:15:58 AM
Mihail
Spotify Legend
1090 Views
1 replies
0 likes

1090 Views
1 replies
0 likes

Superuser Contribution Is this a bug?

PlanFreeCountryMexicoDeviceMoto G6Operating SystemAndroid 9Spotify Version8.6.20.1063 My Question or IssueSince April 14th 2021 I have been facing this bug on the Android app's homepage, that day there was an update for the app and since then I have ...

rip_astronaut
Visitor
Plan Free Country Mexico Device Moto G6 Operating System Android 9 Spotify Version 8.6.20.1063 My Question or Issue Since April 14th 2021 I have been facing this bug on the Android...
2021-04-23 1:17:32 AM
2021-04-24 8:53:06 AM
Mihail
Spotify Legend
292 Views
1 replies
0 likes

292 Views
1 replies
0 likes

Superuser Contribution Phone not updating currently playing when connected to Google Nest

Latest version of Spotify Android app. Google Pixel 3XL. Google Nest. My phone is no longer showing what is currently being played on Google Nest. I used to be able to play music on the Nest and then quickly look at my phone if I wanted to know the s...

Sapa
Casual Listener
Latest version of Spotify Android app. Google Pixel 3XL. Google Nest. My phone is no longer showing what is currently being played on Google Nest. I used to be able to play music on the Nest...
2021-04-19 12:25:49 PM
2021-04-24 8:28:51 AM
Jeremy
Spotify
1006 Views
7 replies
14 likes

1006 Views
7 replies
14 likes

Superuser Contribution Why is the updated mobile UI so slow?

I am a premium customer using Spotify app on Samsung J8 running Android 10. I do not know why it is so difficult to contact support but I have been unable to find a solution to my problem so I am posting here. I have never been a big fan of the mobil...

AtomicRobots
Newbie
I am a premium customer using Spotify app on Samsung J8 running Android 10. I do not know why it is so difficult to contact support but I have been unable to find a solution to my problem so I ...
2021-04-22 3:54:34 PM
2021-04-23 10:03:42 PM
CarlosE
Moderator
227 Views
1 replies
0 likes

227 Views
1 replies
0 likes

Superuser Contribution Playback speeed

Issue : Playback speed button in any of the podcasts is removed or not showing in my phone. I reinstalled but nothing changed.Country : IndiaAndroid version 9 Samsung Galaxy J7 Nxt

Neeraj1682
Visitor
Issue : Playback speed button in any of the podcasts is removed or not showing in my phone. I reinstalled but nothing changed. Country : India Android version 9 Samsung Galaxy J7 Nxt
2021-04-22 4:27:10 PM
2021-04-23 9:25:10 PM
Eni
Moderator
208 Views
1 replies
0 likes

208 Views
1 replies
0 likes

Superuser Contribution Ugly navbar from a recent update

PlanPremium CountryIndia DeviceLG G8X Operating SystemAndroid 10 My Question or IssuePreviously my navigation bar of my phone was translucent and hides whenever I'm lyric mode. But in on the day of February 13 or 14th an update came which it suddenly...

kvbkiran
Regular
Plan Premium Country India Device LG G8X Operating System Android 10 My Question or Issue Previously my navigation bar of my phone was translucent and...
2021-04-22 2:53:39 PM
2021-04-23 7:10:08 PM
CarlosE
Moderator
543 Views
1 replies
0 likes

543 Views
1 replies
0 likes

Superuser Contribution Main window is cropped

Plan: PremiumCountry: FranceDevice: Chromebook (HP Pro c640)Operating System: Chrome OS 89 (~Android) My Question or IssueThe main window of the app is cropped so I cannot access the lower part of it.- when in large view (tablet mode), the left panel...

adjerbetian
Regular
Plan: Premium Country: France Device: Chromebook (HP Pro c640) Operating System: Chrome OS 89 (~Android) My Question or Issue The main window of the app is cropped so I ca...
2021-04-14 3:09:13 PM
2021-04-23 10:44:42 AM
adjerbetian
Regular
611 Views
10 replies
0 likes

611 Views
10 replies
0 likes

Spotify Community

Android

Forum Posts