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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

386704 Views

545 replies

34 likes

Account
Free
  • 386704 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8030 Views

0 replies

7 likes

  • 8030 Views
  • 0 replies
  • 7 likes

Solved!!Superuser Contribution No Internet Connection Available

PlanPremiumCountryIndia DeviceRedmi Note 7 Pro My Question or IssueI keep getting 'No Internet connection available' on my Android whenever I connect to Wifi. It is working perfectly fine on Mobile Data. If I am using App on Windows or PS, it is work...

Regular

  Plan Premium Country India   Device Redmi Note 7 Pro     My Question or Issue I keep getting 'No Internet connection available' on my Android whenever I connect to Wi...

ssal_ander

Regular

3853 Views

4 replies

0 likes

  • 3853 Views
  • 4 replies
  • 0 likes

Superuser Contribution Change Order of Playlists

How do you change the order that your playlists appear on the app/web player? In the app, you have the option to "Sort By" a few different options, but none of them allow you to customize the order in which your own playlists appear, only choose betw...

Casual Listener

How do you change the order that your playlists appear on the app/web player?   In the app, you have the option to "Sort By" a few different options, but none of them allow you to customize th...

Alex

Spotify Legend

65667 Views

15 replies

12 likes

  • 65667 Views
  • 15 replies
  • 12 likes

Superuser Contribution I can't access to the spotify's "today top fans" or other similer storylike things.

PlanFree/PremiumCountry:Azerbaijan Device:Samsung galaxy A71Operating System:Android 11 My Question or Issue:I can't acces to the spotify's "today top fans" or other storylike things on my Spotify.How can I access them

Regular

Plan Free/Premium Country:Azerbaijan   Device:Samsung galaxy A71 Operating System:Android 11     My Question or Issue:I can't acces to the spotify's "today top fans" or other s...

zelledelosreyes

Newbie

16913 Views

22 replies

0 likes

  • 16913 Views
  • 22 replies
  • 0 likes

Solved!!Superuser Contribution How to enable Lock Screen widget?

PlanFreeCountryThailandDevicevivo Y53Operating SystemAndroid 6.0.1 My Question or IssueAs the subject said, I cannot enable the lock screen.

Casual Listener

  Plan Free Country Thailand Device vivo Y53 Operating System Android 6.0.1   My Question or Issue As the subject said, I cannot enable the lock screen.

OscarDC

Moderator

47314 Views

4 replies

0 likes

  • 47314 Views
  • 4 replies
  • 0 likes

Superuser Contribution Playlist made for you background music keep playing

PlanPremiumCountryCanadaDevicePixel 6Operating SystemAndroid 13App version 8.7.66.534My Question or IssueStep to reproduce1. Open App2. Tap banner for "playlist made for you" (or just start the mini-app)3. start progressing through setup, at the colo...

Newbie

Plan Premium Country Canada Device Pixel 6 Operating System Android 13 App version 8.7.66.534 My Question or Issue Step to reproduce 1. Open App 2. Tap banner for "playlist made for you" ...

OscarDC

Moderator

344 Views

1 replies

1 likes

  • 344 Views
  • 1 replies
  • 1 likes

Superuser Contribution Add to queue button disappeared

PlanPremium CountryUSA DeviceMoto e Operating SystemAndroid Spotify Version8.7.66.532 My Question or IssueAdded local files to Spotify last week. Everything worked fine. I could both add to playlists and add to queue. Now I can't do either for one of...

Casual Listener

Plan Premium   Country USA   Device Moto e   Operating System Android   Spotify Version 8.7.66.532   My Question or Issue Added local files to Spotify last we...

Dian

Spotify Legend

633 Views

3 replies

0 likes

  • 633 Views
  • 3 replies
  • 0 likes

Superuser Contribution Sharing Music Via Text

PlanPremiumCountryUSADeviceSamsung Galaxy Note 20 UltraOperating SystemAndroid 12 My Question or IssueI frequently share music with my friends via text. I used to about a year or so ago receive a preview thumbnail of the track shared or when I share ...

Regular

  Plan Premium Country USA Device Samsung Galaxy Note 20 Ultra Operating System Android 12   My Question or Issue I frequently share music with my friends via text. I used to abo...

Dian

Spotify Legend

1507 Views

3 replies

0 likes

  • 1507 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Wear OS] Library -> Playlists only shows Playlists, but no Folders

PlanPremiumDeviceSamsung Galaxy Watch 4Operating SystemWear OS My Question or IssueWhen navigating to Library -> Playlists on my watch, folders are not listed and it is therefore impossible to navigate to any playlists that are in those folders when ...

Casual Listener

Plan Premium Device Samsung Galaxy Watch 4 Operating System Wear OS   My Question or Issue When navigating to Library -> Playlists on my watch, folders are not listed and it is theref...

KiwiAcer

Casual Listener

1219 Views

5 replies

10 likes

  • 1219 Views
  • 5 replies
  • 10 likes

Superuser Contribution [Nest Hub 2.Gen] Display stays on, when Podcast playing

PlanPremiumCountryGermanyDeviceGoogle Nest Hub 2. Generation, newest versionOperating SystemAndroid My Question or IssueTo fall asleep, I listen to podcasts via Spotify on my Google NestHub. For about two months now, I've had the problem that the scr...

Regular

Plan Premium Country Germany Device Google Nest Hub 2. Generation, newest version Operating System Android   My Question or Issue To fall asleep, I listen to podcasts via Spotify on my...

AlejaR

Moderator

3477 Views

15 replies

2 likes

  • 3477 Views
  • 15 replies
  • 2 likes

Superuser Contribution Playback Speed on Local Files

PlanPremiumCountryUSADeviceSamsung Note 20 Ultra and Samsung Tab S7+Operating SystemAndroid 11 This happens on my Note 20 Ultra and Tab S7+. I have a few playlists that are mostly songs off of Spotify with some local files mixed in. Whether I'm strea...

Newbie

Plan Premium Country USA Device Samsung Note 20 Ultra and Samsung Tab S7+ Operating System Android 11   This happens on my Note 20 Ultra and Tab S7+. I have a few playlists that are mos...

Daviek

Casual Listener

2319 Views

2 replies

1 likes

  • 2319 Views
  • 2 replies
  • 1 likes

Superuser Contribution Screeching/glitchy sound pixel phone

Im getting a screeching/glitchy sound in random places, in random songs. Once it happens its always there, like that part of the song file is corrupted.It only happens on my pixel 6a phone, using spotify and my Bluetooth philips TAT2206 headphones.I ...

Casual Listener

Im getting a screeching/glitchy sound in random places, in random songs. Once it happens its always there, like that part of the song file is corrupted. It only happens on my pixel 6a phone, using s...

Elena

Moderator

1166 Views

7 replies

0 likes

  • 1166 Views
  • 7 replies
  • 0 likes

Choppy playback through wired headphones

Whenever I lock my phone screen the music is lagging and choppy, but it plays normal when if I use my phones speaker and lock my screen. I didn't have this issue half an hour ago before I updated my phone. I've reinstalled spotify, changed all the op...

Visitor

Whenever I lock my phone screen the music is lagging and choppy, but it plays normal when if I use my phones speaker and lock my screen. I didn't have this issue half an hour ago before I updated my ...

437 Views

0 replies

0 likes

  • 437 Views
  • 0 replies
  • 0 likes

Chromecast audio and Spotify - Stuttering

Hello, I just set up my chromecast audio and I'm supposed to be able to stream spotify music to my speakers through it. I play music on my iphone and then I select the device and it starts working at first. after a few songs it always starts stutteri...

Newbie

Hello, I just set up my chromecast audio and I'm supposed to be able to stream spotify music to my speakers through it. I play music on my iphone and then I select the device and it starts working at...

Qqqqqqqqqqqqqqqqqq

Newbie

13303 Views

33 replies

7 likes

  • 13303 Views
  • 33 replies
  • 7 likes

Superuser Contribution Sudden volume drop.

I love spotify. My issue is that on Android with my phone, Spotify suddenly just drops the volume to 40% inexplicably.

Visitor

I love spotify. My issue is that on Android with my phone, Spotify suddenly just drops the volume to 40% inexplicably.    

Jeremy

Spotify Legend

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

Support gave up on me -ongoing SD card bug

I have been going backwards and forwards with support on this issue for weeks and every time they give the same answer. They don't read any previous emails or listen to what I have done to try and fix this problem. It was only when I researched this ...

Newbie

I have been going backwards and forwards with support on this issue for weeks and every time they give the same answer. They don't read any previous emails or listen to what I have done to try and fi...

228 Views

0 replies

0 likes

  • 228 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify Lite

The shuffle button and popular song are not showing up in the artist pagePlanFreeCountryIndia DeviceXiaomi 7Operating SystemAndroid My Question or IssueThe shuffle button and popular song are not showing up in the artist page.

Newbie

The shuffle button and popular song are not showing up in the artist page Plan Free Country India  Device Xiaomi 7 Operating System Android    My Question or Issue The shuff...

Elena

Moderator

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

Serious glitch on Spotify Web Player

PlanFreeCountryUSADeviceHP Chromebook x360 14cOperating SystemChromeOS v105 My Question or IssueHi, there's a strange glitch on the Web Player where music plays. It started quite randomly last week. It happens in incognito mode too, I did a hardware ...

Casual Listener

Plan Free Country USA Device HP Chromebook x360 14c Operating System ChromeOS v105   My Question or Issue Hi, there's a strange glitch on the Web Player where music plays. It started q...

tiasoiam

Casual Listener

537 Views

1 replies

0 likes

  • 537 Views
  • 1 replies
  • 0 likes

Superuser Contribution [spotify connect] between phone, laptop and desktop

PlanPremiumCountryKoreaDevicePhone : Samsung galuxy s22Operating SystemPhone : Android 12Desktop, Laptop : Windows 11My Question or Issue Hello. My English is a bit poor. I'll try my best to make you understand. Please help me. Group mode is the only...

Newbie

Plan Premium Country Korea Device Phone : Samsung galuxy s22 Operating System Phone : Android 12 Desktop, Laptop : Windows 11 My Question or Issue   Hello. My English is a bit poor....

OscarDC

Moderator

1011 Views

2 replies

1 likes

  • 1011 Views
  • 2 replies
  • 1 likes

Superuser Contribution Recent Searches inexplicably disappear every couple of days

PlanPremium DuoDeviceSamsung Galaxy A52Operating SystemAndroid My Question or IssueI have an issue that has been going on for a couple of weeks. What happens is that every couple of days the recent searches in the search tab of the Spotify app just d...

Casual Listener

Plan Premium Duo Device Samsung Galaxy A52 Operating System Android   My Question or Issue I have an issue that has been going on for a couple of weeks. What happens is that every couple...

Dian

Spotify Legend

1345 Views

8 replies

1 likes

  • 1345 Views
  • 8 replies
  • 1 likes

Superuser Contribution (SOLVED) Spotify Freezes on Xiaomi

PlanFree/PremiumCountry Device(Xiaomi Red mi Note 9 Pro)Operating System(Android Pie) My Question or IssueI own a Xiaomi Redmi Note 8 Pro and the Spotify freezes completely 'everytime' when touching any of the 3 buttons menu on the app. The song keep...

Casual Listener

Plan Free/Premium Country   Device (Xiaomi Red mi Note 9 Pro) Operating System (Android Pie)    My Question or Issue I own a Xiaomi Redmi Note 8 Pro and the Spotify freezes ...

Jeremy

Spotify Legend

26868 Views

32 replies

19 likes

Xiaomi
  • 26868 Views
  • 32 replies
  • 19 likes