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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 846926 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 846926 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16140 Views
  • 3 replies
  • 0 likes
  • 16140 Views
  • 3 replies
  • 0 likes

Superuser Contribution Daily drive audio book

PlanPremiumCountryGermany DeviceHuawei p20 proOperating SystemAndroid 9 My Question or IssueI searched for a audio book to listen to on a long drive. Since then my daily drive Playlist is messed up. Why is spotify playing one random chapter of differ...

  • Visitor
  • Plan Premium Country Germany  Device Huawei p20 pro Operating System Android 9   My Question or Issue I searched for a audio book to listen to on a long drive. Since then my daily...
  • Elena
  • Moderator
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Code Camera Icon Not Showing

PlanPremiumCountryUSADeviceSamsung Galaxy 7Operating SystemAndroid My Question or IssueI just don't have the camera icon at all when I click search, all I have is the mic icon. I have uninstalled and reinstalled, does this feature not exist anymore?

  • Casual Listener
  • Plan Premium Country USA Device Samsung Galaxy 7 Operating System Android   My Question or Issue I just don't have the camera icon at all when I click search, all I have is the mic ico...
  • Elena
  • Moderator
  • 1325 Views
  • 1 replies
  • 0 likes
  • 1325 Views
  • 1 replies
  • 0 likes

Superuser Contribution Equalizer

PlanPremiumCountryBelarusDeviceXiaomi Redmi 6Operating SystemAndroid 9 My Question or IssueWhen i Open a Spotify app the equaliser is not active and i have to go to the settings, tap on the equaliser to activate it again.

  • Newbie
  • Plan Premium Country Belarus Device Xiaomi Redmi 6 Operating System Android 9   My Question or Issue When i Open a Spotify app the equaliser is not active and i have to go to the set...
  • Alex
  • Moderator
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

Superuser Contribution Canvas for podcast m

Hi I haven't found which room to put this request in but it would be a good idea if the canvas could be available for podcasts !PlanFree/PremiumCountryFranceDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Ore...

  • Visitor
  • Hi I haven't found which room to put this request in but it would be a good idea if the canvas could be available for podcasts ! Plan Free/Premium Country France Device (iPhone 8, Samsung Galax...
  • Alex
  • Moderator
  • 846 Views
  • 1 replies
  • 2 likes
  • 846 Views
  • 1 replies
  • 2 likes

Superuser Contribution Duplicate warning not displayed when adding recommended song

Open a playlist and go to the recommended songs at the bottom. Click on a recommended song and it will start playing. Manually add this song to the playlist. Return to your playlist and click the Quick add button on the same song. The song is added a...

  • Visitor
  • Open a playlist and go to the recommended songs at the bottom. Click on a recommended song and it will start playing. Manually add this song to the playlist. Return to your playlist and click the Qui...
  • Alex
  • Moderator
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist folders in Android are not fully populated

My Question or IssueMany of my playlists are organized into folders. On the Web Player and Desktop apps (Windows, Linux), the playlist/folder organization appears as I would like it to be. However, some folders in the Android app are not populated wi...

Desktop.JPG Screenshot_20200815-143309.png
  • Newbie
  • My Question or Issue Many of my playlists are organized into folders. On the Web Player and Desktop apps (Windows, Linux), the playlist/folder organization appears as I would like it to be. However,...
  • Mihail
  • Spotify Legend
  • 307 Views
  • 1 replies
  • 2 likes
  • 307 Views
  • 1 replies
  • 2 likes

Superuser Contribution Spotify playback issue with Navigation on Android Auto

PlanPremiumCountryUSADeviceSamsung Galaxy S10Operating SystemAndroid OS 10 My Question or IssueI'm sure many have faced this issue but I'm not sure it has been fixed.I've tried this on two different phones, and it happens on both of them, so it seems...

  • Visitor
  • Plan Premium Country USA Device Samsung Galaxy S10 Operating System Android OS 10   My Question or Issue I'm sure many have faced this issue but I'm not sure it has been fixed. ...
  • Elena
  • Moderator
  • 626 Views
  • 1 replies
  • 0 likes
  • 626 Views
  • 1 replies
  • 0 likes

Superuser Contribution Albums or artists' profiles will display an "error" message and not open.

None of the below information is required. However, the more you PlanPremiumCountryMexicoDeviceMoto E4 PlusOperating SystemAndroid 7.1.1 My Question or IssueI just installed the August 11, 2020 update on my phone, and after that, when I try to open a...

  • Newbie
  • None of the below information is required. However, the more you  Plan Premium Country Mexico Device Moto E4 Plus Operating System Android 7.1.1   My Question or Issue I just ins...
  • Ivan
  • Spotify Legend
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't log in bc it says I'm offline and the usual workaround don't work

PlanFree/PremiumCountrySpain, however I moved from Lithuania exactly 15 days ago (that might be part of the problem)DeviceSamsung J7 2017Operating SystemAndroid My Question or IssueI was listening to my music during the morning at home. I turned spot...

  • Casual Listener
  •   Plan Free/Premium Country Spain, however I moved from Lithuania exactly 15 days ago (that might be part of the problem) Device Samsung J7 2017 Operating System Android   My Ques...
  • Elena
  • Moderator
  • 250 Views
  • 3 replies
  • 0 likes
  • 250 Views
  • 3 replies
  • 0 likes

Superuser Contribution Music Titles and Artist Names

So i was wondering if there was a way to change song and artist names to the characters i'm familiar with. I listen to a lot of Japanese music, but i cannot read these names, nor type them in when i want to find a song or artist/group. For example, I...

  • Casual Listener
  • So i was wondering if there was a way to change song and artist names to the characters i'm familiar with. I listen to a lot of Japanese music, but i cannot read these names, nor type them in when i ...
  • Ivan
  • Spotify Legend
  • 421 Views
  • 1 replies
  • 1 likes
  • 421 Views
  • 1 replies
  • 1 likes

Superuser Contribution I can play music but podcasts are not playing correctly on my phone. I can play podcasts on desktop

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

  • Visitor
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...
  • Elena
  • Moderator
  • 529 Views
  • 1 replies
  • 0 likes
  • 529 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs do not sync to phone

PlanPremiumCountryIsraelDeviceWindows PC & 2 android phones Hi,Most of the time when liking and adding songs to playlists on windows app it does not sync it to all my phones, It recognizes that I liked the missing songs but does not appear in the pla...

  • Visitor
  • Plan Premium Country Israel Device Windows PC & 2 android phones   Hi, Most of the time when liking and adding songs to playlists on windows app it does not sync it to all my phones,...
  • Elena
  • Moderator
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artists tab doesn't load local files with no internet connection

PlanPremiumCountryUKDeviceSamsung S6Operating SystemAndroid My Question or IssueIf I have no internet connection and click `Your Library` -> `Artists` it will load for a while then display a button to add new artists (as it hasn't found any). It seem...

  • Newbie
  • Plan Premium Country UK Device Samsung S6 Operating System Android    My Question or Issue If I have no internet connection and click `Your Library` -> `Artists` it will load f...
  • Mihail
  • Spotify Legend
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify crashes when I try to access artist page in any way.

PlanPremiumCountryIndia My Question or IssueSpotify is playing music, but every time I try to access an artist - either by pressing artist name from under song title, from the three dots --> view artist or even just looking them up in the search, the...

  • Newbie
  • Plan Premium Country India   My Question or Issue Spotify is playing music, but every time I try to access an artist - either by pressing artist name from under song title, from the three ...
  • Elena
  • Moderator
  • 1416 Views
  • 6 replies
  • 0 likes
  • Crash
  • 1416 Views
  • 6 replies
  • 0 likes

Superuser Contribution Podcast with video not playing in background

Plan PremiumCountry USADevice Samsung S8Operating System Android 9My Question or Issue While attempting to play an episode of the MISFITS podcast ep 101, I stuck my phone in my pocket to let it just play through my headphones and not on screen. Howev...

  • Visitor
  •   Plan Premium Country USA Device Samsung S8 Operating System Android 9 My Question or Issue   While attempting to play an episode of the MISFITS podcast ep 101, I stuck my phone...
  • Elena
  • Moderator
  • 4910 Views
  • 8 replies
  • 3 likes
  • Android
    background
    podcast
    video
  • 4910 Views
  • 8 replies
  • 3 likes

All my favorite songs are gone

I've got a glitch . Re-open Spotify and all my "favorite songs" playlist are gone. there were almost 2500 songs! How can I recover them?

  • Casual Listener
  • I've got a glitch . Re-open Spotify and all my "favorite songs" playlist are gone. there were almost 2500 songs! How can I recover them?
  • MarkusV1
  • Casual Listener
  • 328 Views
  • 1 replies
  • 0 likes
  • 328 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Lite

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueJust installed Spotify Lite on the Fire HD 8 and love it over the full app. The only problem ...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Just in...
  • Ivan
  • Spotify Legend
  • 351 Views
  • 1 replies
  • 0 likes
  • Android
    Spotify Lite
  • 351 Views
  • 1 replies
  • 0 likes

Superuser Contribution All my liked songs are gone

PlanPremiumCountryGermanyOperating SystemAndroidHeyI recently dipped my phone in water (not on purpose and I switched back to my old smartphone. As I opened Spotify I saw that I didn't have any liked songs. On my broken phone I knew I had over 500 on...

  • Visitor
  • Plan Premium Country Germany Operating System Android Hey I recently dipped my phone in water (not on purpose and I switched back to my old smartphone. As I opened Spotify I saw that I didn't ...
  • Ivan
  • Spotify Legend
  • 315 Views
  • 2 replies
  • 0 likes
  • Android
    music gone
    phone
    Songs Disappeared
    songs gone
    Songs missing
  • 315 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify will start playing music on it's own.

PlanPremium CountryUK DeviceSamsung Galxaxy A40 & S9 Operating SystemNot sure, what ever the latest is as at date of post My Question or IssueI am having a recurring issue where Spotify will start playing music by itself. Both me and my partner exper...

  • Visitor
  • Plan Premium   Country UK   Device Samsung Galxaxy A40 & S9   Operating System Not sure, what ever the latest is as at date of post   My Question or Issue I am ha...
  • Ivan
  • Spotify Legend
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes