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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

377458 Views

541 replies

34 likes

Account
Free
  • 377458 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7674 Views

0 replies

7 likes

  • 7674 Views
  • 0 replies
  • 7 likes

[Android] Glitch with Canvas

So my canvas has been glitching like this all of the sudden for a while now.Apparently it could be an issue with my phone itself but it used to work fine before so I don't know what happened.

Casual Listener

So my canvas has been glitching like this all of the sudden for a while now. Apparently it could be an issue with my phone itself but it used to work fine before so I don't know what happened.

323 Views

0 replies

0 likes

Android
Canvas
  • 323 Views
  • 0 replies
  • 0 likes

Superuser Contribution Adds playing after every song

PlanFree/PremiumCoamsung Galaxy 9, Macbook Pro late 2016)Operating SystemAndroid My Question or IssueAs i said above there's an add playing after every single song

Visitor

Plan Free/Premium Coamsung Galaxy 9, Macbook Pro late 2016) Operating System Android    My Question or Issue As i said above there's an add playing after every single song 

Lyubka

Moderator

354 Views

1 replies

0 likes

  • 354 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to remove downloads from a broken phone

PlanPremiumCountryAustraliaDeviceiPhone 6 and Galaxy s10Operating SystemiOS 15 and latest android version My Question or IssueHi I am a daily spotify user, I have recently broken 2 phones ( dead screen and operating system dead) that both have a lot ...

Casual Listener

  Plan Premium Country Australia Device iPhone 6 and Galaxy s10 Operating System iOS 15 and latest android version    My Question or Issue Hi I am a daily spotify user, I ha...

Jeremy

Spotify Legend

1306 Views

2 replies

0 likes

  • 1306 Views
  • 2 replies
  • 0 likes

Superuser Contribution Songs keep pausing automatically every 10/30 seconds

PlanPremiumCountryItalyDeviceSamsung A51, AlexaOperating SystemWindows 10 My Question or IssueMy songs keep pausing every 10/30 seconds without any reason, this keeps happening while I drive and my phone is connected to my Bluetooth speaker, when I p...

Casual Listener

Plan Premium Country Italy Device Samsung A51, Alexa Operating System Windows 10   My Question or Issue My songs keep pausing every 10/30 seconds without any reason, this keeps happeni...

Jeremy

Spotify Legend

1920 Views

7 replies

0 likes

  • 1920 Views
  • 7 replies
  • 0 likes

Inaccessible Queue

Hey all! I've been unable to access my queue for the past two days; every time I go to "Now Playing" it will show the icon for the queue (bottom right corner for Android, looks like a few horizontal lines in a row) but compared to all the other icons...

Newbie

Hey all! I've been unable to access my queue for the past two days; every time I go to "Now Playing" it will show the icon for the queue (bottom right corner for Android, looks like a few horizontal ...

290 Views

0 replies

0 likes

  • 290 Views
  • 0 replies
  • 0 likes

Missing slider??

I'm using an S22 ultra. Several updates ago the slider in my like songs folder disappeared. Now I have to manually scroll to find somgs. Anyone else having this trouble? Extremely frustrating and time consuming to find my music

Newbie

I'm using an S22 ultra. Several updates ago the slider in my like songs folder disappeared. Now I have to manually scroll to find somgs. Anyone else having this trouble? Extremely frustrating and tim...

245 Views

0 replies

0 likes

  • 245 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Android] Spotify take ~5min for start

PlanPremium DeviceRedmi Note 8 ProOperating SystemAndroid My Question or IssueEach time I start spotify on my phone it takes an eternity to start.I disconnect reconnect, restart the phone, test without sd card, without vpn, cleared cache, reinstallat...

Newbie

Plan Premium   Device Redmi Note 8 Pro Operating System Android   My Question or Issue Each time I start spotify on my phone it takes an eternity to start. I disconnect reconnect,...

Yordan

Moderator

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes

Superuser Contribution It doesn't allow me to listen to the music I want in Android

PlanFreeCountryPerúDevice(LG K9)Operating System(Android 7.1.2) My Question or IssueThere is a pretty serious problem with the player on Android cell phones, It has also happened to my sister and me with my old account, I thought it was because it wa...

Casual Listener

Plan Free Country Perú Device (LG K9) Operating System (Android 7.1.2)   My Question or Issue There is a pretty serious problem with the player on Android cell phones, It has also happ...

Mekirs

Casual Listener

571 Views

2 replies

0 likes

Android 7.1
It also does not allow me to listen to my playlist of I like you
It doesn't allow me to listen to the music I want
LG K9
Peru
  • 571 Views
  • 2 replies
  • 0 likes

Superuser Contribution My playlist that is over 30 hours stops playing overnight.

Hello,, recently I have been wanting my playlist to play overnight. My playlist is over 30 hours long and has nearly 500 songs. It usually stops an hour or so after I go to bed. I have shuffle and repeat enabled on my playlist so I'm not sure why it ...

Casual Listener

Hello,, recently I have been wanting my playlist to play overnight. My playlist is over 30 hours long and has nearly 500 songs. It usually stops an hour or so after I go to bed. I have shuffle and re...

ChloeNaylor

Casual Listener

6555 Views

2 replies

0 likes

  • 6555 Views
  • 2 replies
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Superuser Contribution Displaying "You're Offline" despite being connected to WiFi

So I was about to listen to search for a song but then Spotify says try again because there's no internet connection and I am running on 4G internet connection with a WiFi speed of 30mbps so I'm not sure why this is happening I tried uninstalling and...

Music Fan

So I was about to listen to search for a song but then Spotify says try again because there's no internet connection and I am running on 4G internet connection with a WiFi speed of 30mbps so I'm not ...

OscarDC

Moderator

915 Views

1 replies

0 likes

  • 915 Views
  • 1 replies
  • 0 likes

[Android][Other] Sort By for playlist mobile app

Playlist Sort By option needed for mobile app

Casual Listener

Playlist Sort By option needed for mobile app

OscarDC

Moderator

284 Views

1 replies

0 likes

Android
Other
  • 284 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't log in to Spotify Live. Constantly get "Something went wrong".

Hello. I've been trying to log into Spotify Live from my Android phone. It was super laggy when first released for Android (as Greenroom) months ago and wouldn't let me log in half the time. I basically gave up. With the change to "Spotify Live", I w...

Casual Listener

Hello. I've been trying to log into Spotify Live from my Android phone. It was super laggy when first released for Android (as Greenroom) months ago and wouldn't let me log in half the time. I basica...

AlejaR

Moderator

491 Views

2 replies

0 likes

  • 491 Views
  • 2 replies
  • 0 likes

Superuser Contribution Why does my Spotify stop playing after a while when I close the app

So i recently got a new phone and my Spotify has been acting weird since. -The play bar looks different when my phone is off, it's white and only has the song name and the controls-whever I close my phone or leave the app the music stops playing afte...

Casual Listener

So i recently got a new phone and my Spotify has been acting weird since. -The play bar looks different when my phone is off, it's white and only has the song name and the controls -whever I close...

AlejaR

Moderator

2751 Views

4 replies

0 likes

  • 2751 Views
  • 4 replies
  • 0 likes

Shuffle

I keep hitting the shuffle thing at the top of the screen and all it does is change the song.There is no tool bar at the bottom of the screen. How do I do turn this off

Visitor

I keep hitting the shuffle thing at the top of the screen and all it does is change the song. There is no tool bar at the bottom of the screen.   How do I do turn this off

Taylith

Community Legend

303 Views

1 replies

2 likes

  • 303 Views
  • 1 replies
  • 2 likes

Superuser Contribution [Android] Songs stopping

Every ~1 minute 30, the song pauses and I have to restart the app. When I restart it, it doesn't respond, but when I try again it works as normal for the next minute and a half. When the song has stopped, it says it is still playing and the time coun...

Visitor

Every ~1 minute 30, the song pauses and I have to restart the app. When I restart it, it doesn't respond, but when I try again it works as normal for the next minute and a half. When the song has sto...

Yordan

Moderator

265 Views

1 replies

0 likes

Android
  • 265 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cant use my queue

PlanFreeCountryCanadaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI wanted to start using my queue on my spotify app for work but the only way I can use it right ...

Newbie

Plan Free Country Canada Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I wanted to sta...

Alex

Spotify Legend

268 Views

1 replies

0 likes

  • 268 Views
  • 1 replies
  • 0 likes

Superuser Contribution S22 ultra not displaying songs on Bluetooth stereo, music plays but no steering wheel controls S

PlanPremiumCountryCanadaDeviceSamsung Galaxy S8,Samsung Galaxy S22 ultra Operating SystemS8 Android 9,S22 ultra Android 12My Question or IssueMy S8 works perfectly fine using Spotify through my Bluetooth car stereo. With my new S22 ultra, the sound w...

Casual Listener

Plan Premium Country Canada Device Samsung Galaxy S8, Samsung Galaxy S22 ultra  Operating System S8 Android 9, S22 ultra Android 12 My Question or Issue My S8 works perfectly fine usi...

Oldskuldub

Casual Listener

2733 Views

4 replies

0 likes

Android 12
s22
S22 ultra
  • 2733 Views
  • 4 replies
  • 0 likes

Superuser Contribution Re: Unable to login on Android

I can't login either, on Android phone. Whereas I login on a computer it recognises my username and password, if I put the same username and password on the phone it says it's wrong. I've already tried resetting the password twice, still has the same...

Newbie

I can't login either, on Android phone. Whereas I login on a computer it recognises my username and password, if I put the same username and password on the phone it says it's wrong.  I've alr...

Alex

Spotify Legend

280 Views

1 replies

0 likes

  • 280 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify keeps turning the wifi off on my phone

PlanFreeCountry CanadaDeviceX Power 2Operating SystemAndroid 7.0 (Nougat) My Question or Issue Spotify Mobile keeps turning off the wifi on my phone when the screen turns off for longer than a few seconds. I don't know why it keeps doing this, but I'...

Newbie

Plan Free Country  Canada Device X Power 2 Operating System Android 7.0 (Nougat)   My Question or Issue  Spotify Mobile keeps turning off the wifi on my phone when the screen...

Dian

Spotify Legend

1687 Views

5 replies

0 likes

  • 1687 Views
  • 5 replies
  • 0 likes

Superuser Contribution Storage Bug on Android

PlanPremiumCountryGermanyDeviceSamsung Galaxy S20 FE 5GOperating SystemAndroid 12 My Question or IssueSo I have this problem for a few months now but thought about finally adressing it. It´s a bit annoying to see. I only have one SD card which makes ...

Casual Listener

Plan Premium Country Germany Device Samsung Galaxy S20 FE 5G Operating System Android 12   My Question or Issue So I have this problem for a few months now but thought about finally ad...

manu43

Casual Listener

3175 Views

16 replies

1 likes

bugs
  • 3175 Views
  • 16 replies
  • 1 likes