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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194040 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194040 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535255 Views

78 replies

3 likes

  • 535255 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

438451 Views

565 replies

37 likes

Account
Free
  • 438451 Views
  • 565 replies
  • 37 likes

Superuser Contribution Pague por medio de nequi (colombia) y el servicio no funciona; pague premiu

Obtuve mensajes a mi correo y a mi número de celular que decía que ya he pagado, pero al usar la app sale el plan gratis nada premiun

Visitor

Obtuve mensajes a mi correo y a mi número de celular que decía que ya he pagado, pero al usar la app sale el plan gratis nada premiun

MihailY

Moderator

2738 Views

3 replies

0 likes

  • 2738 Views
  • 3 replies
  • 0 likes

Superuser Contribution Bloqueei uma música sem querer

Estava ouvindo uma música e sem querer meu dedo esbarrou no botão de ocultar/bloquear quando na verdade eu queria adicionar como favorita e sem querer eu perdi a música que nem lembro o nome. Há algum lugar onde eu possa ver as músicas que ocultei e ...

Casual Listener

Estava ouvindo uma música e sem querer meu dedo esbarrou no botão de ocultar/bloquear quando na verdade eu queria adicionar como favorita e sem querer eu perdi a música que nem lembro o nome. Há algu...

marinadanigomes

Visitor

7934 Views

5 replies

1 likes

  • 7934 Views
  • 5 replies
  • 1 likes

Superuser Contribution Terrible home screen update

PlanPremiumCountryBrazilDeviceXiaomi Redmi S2 My Question or IssueA few days ago I got this god awful update that messed up my home screen so bad I'm actually considering dropping this app for the first time, and apparently it's not even an actual up...

Newbie

Plan Premium Country Brazil Device Xiaomi Redmi S2   My Question or Issue A few days ago I got this god awful update that messed up my home screen so bad I'm actually considering droppin...

mumi

Casual Listener

918 Views

3 replies

1 likes

  • 918 Views
  • 3 replies
  • 1 likes

Superuser Contribution On android auto, Spotify mutes when a notification comes in, and then stays muted

premium/usa/samsung galaxy s22 ultra, android 12every time i get a sms notification on AA the music volume lowers. ok. NBD... but lately, the volume never returns to normal. it stays lowered till i unplug/re-plug phone. it doesnt do this with any of ...

Casual Listener

premium/usa/samsung galaxy s22 ultra, android 12 every time i get a sms notification on AA the music volume lowers. ok. NBD... but lately, the volume never returns to normal. it stays lowered ti...

OscarDC

Moderator

2094 Views

1 replies

1 likes

  • 2094 Views
  • 1 replies
  • 1 likes

Superuser Contribution volume rocker on version 8.7.68.568 is suddenly tiny

On Spotify version 8.7.68.568, the volume rocker is suddenly tiny and I cannot use my finger to control the rocker. The rocker used to span almost the whole width of the screen and I could use my finger. PlanPremiumCountryusaDevicegalaxy s10+Operatin...

Gig Goer

On Spotify version 8.7.68.568, the volume rocker is suddenly tiny and I cannot use my finger to control the rocker. The rocker used to span almost the whole width of the screen and I could use my fin...

Alex

Spotify Legend

623 Views

3 replies

0 likes

Android 12
finger
volume
  • 623 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Connect shows device model instead of device name - how to change?

PlanFree/PremiumCountry DeviceSamsung Galaxy S20 FEOperating SystemAndroid 12 My Question or IssueBought a new Galaxy S20, renamed it on the phone to "My Galaxy S20" and registered it on Google with exactly this name. However on Spotify Connect (desk...

Regular

Plan Free/Premium Country   Device Samsung Galaxy S20 FE Operating System Android 12   My Question or Issue Bought a new Galaxy S20, renamed it on the phone to "My Galaxy S20" and...

Lyubka

Moderator

2329 Views

3 replies

0 likes

  • 2329 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Android] Spotify randomly showing in notifications on phone

I am using a Samsung Galaxy S20, Android 11, and the most recent version of Spotify in the play store: 8.6.24.918 (new as of May 3, 2021).I typically close Spotify completely when I am not using it to save battery. However, I have noticed recently th...

Visitor

I am using a Samsung Galaxy S20, Android 11, and the most recent version of Spotify in the play store: 8.6.24.918 (new as of May 3, 2021). I typically close Spotify completely when I am not using ...

Alex

Spotify Legend

1202 Views

2 replies

3 likes

Android
  • 1202 Views
  • 2 replies
  • 3 likes

Superuser Contribution Shortcuts for Android Phones

So, I somehow created a shortcut on my android phone of a podcast that I listen to frequently. No idea how I did it but I want to do it again and I've tried everything. Can someone please tell me how to do this?!

Visitor

So, I somehow created a shortcut on my android phone of a podcast that I listen to frequently. No idea how I did it but I want to do it again and I've tried everything. Can someone please tell me how...

Jeremy

Spotify Legend

4349 Views

3 replies

0 likes

  • 4349 Views
  • 3 replies
  • 0 likes

Superuser Contribution Buffer when screen turns off

I have an issue thats been going on for the past few weeks. Whenever I play music and my screen turns black (turning off) the music buffers. I thought maybe it was my earbuds so I got new ones, then figuring out that it was only when I had my phone o...

Casual Listener

I have an issue thats been going on for the past few weeks. Whenever I play music and my screen turns black (turning off) the music buffers. I thought maybe it was my earbuds so I got new ones, then ...

Eni

Moderator

2168 Views

10 replies

0 likes

  • 2168 Views
  • 10 replies
  • 0 likes

Superuser Contribution Audio does not work after paused for extended time in background

PlanPremiumCountryIsraelDeviceSamsung S22Operating SystemAndroid 12 My Question or IssueApp version 8.7.70.553 When audio is paused and sent to background, after about an hour/hour and a half the audio doesnt play when returning to app. Steps to repr...

Newbie

Plan Premium Country Israel Device Samsung S22 Operating System Android 12   My Question or Issue App version 8.7.70.553   When audio is paused and sent to background, after abo...

Lyubka

Moderator

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I stop songs from playing twice in a row when shuffling Liked?

For months now, I have had an issue when shuffling my Liked playlist, where some songs will play twice in a row, and I have to manually skip ahead. I have tried both a quick and a clean reinstall of the app (Android) but the issue persists.

Newbie

For months now, I have had an issue when shuffling my Liked playlist, where some songs will play twice in a row, and I have to manually skip ahead. I have tried both a quick and a clean reinstall of ...

Alex

Spotify Legend

1075 Views

1 replies

1 likes

  • 1075 Views
  • 1 replies
  • 1 likes

Superuser Contribution Like button glitching.

PlanPremiumCountryU.KDeviceSamsung Galaxy A13Operating SystemAndroid Snow Cone My Question or IssueSometimes, when I click the "like" button it does not turn green. When I look at my "Liked Songs" playlist it is there but I do get confused. Just in c...

Casual Listener

  Plan Premium Country U.K Device Samsung Galaxy A13 Operating System Android Snow Cone   My Question or Issue Sometimes, when I click the "like" button it does not turn green. W...

Lyubka

Moderator

672 Views

2 replies

1 likes

like button
  • 672 Views
  • 2 replies
  • 1 likes

Android not working with spotify

Spotify is not working on my android phone. Constantly getting the something went wrong error" and music doesnt play at all - can anyone help?

Visitor

Spotify is not working on my android phone. Constantly getting the something went wrong error" and music doesnt play at all - can anyone help?

Amay

Spotify Star

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

Bleep when going to next song

Hello,I get a bleep sound every time spotify starts a new song. How do I switch it off? I have an android phone and my settings are in DutchRegards

Regular

Hello, I get a bleep sound every time spotify starts a new song. How do I switch it off?  I have an android phone and my settings are in Dutch Regards     

324 Views

0 replies

0 likes

  • 324 Views
  • 0 replies
  • 0 likes

Superuser Contribution Home page layout changed

Plan: premiumDeviceSamsung galaxy S9Operating SystemAndroidVersion: 8.6.20.1063My Question or IssueMy home screen layout has changed completely. It is now only showing one album or podcast per category, and it doesn't show recently played at the top....

Visitor

Plan: premium Device Samsung galaxy S9 Operating System Android Version: 8.6.20.1063 My Question or Issue My home screen layout has changed completely. It is now only showing one album or podc...

liv161

Newbie

4013 Views

12 replies

7 likes

  • 4013 Views
  • 12 replies
  • 7 likes

Superuser Contribution My Playlist won't shuffle

PlanFreeCountryUnited StatesDeviceSamsung Galaxy A03sOperating System(Android 12 My Question or IssueI made a Playlist of my favorite Broadway and Disney songs, and it won't shuffle. All the songs play in order. Even the button is missing. How do I f...

Newbie

Plan Free Country United States Device Samsung Galaxy A03s Operating System (Android 12   My Question or Issue I made a Playlist of my favorite Broadway and Disney songs, and it won't ...

AlejaR

Moderator

276 Views

1 replies

0 likes

  • 276 Views
  • 1 replies
  • 0 likes

Superuser Contribution Won't play next song

PlanPremiumCountryPhilippines DeviceHuawei Mate 20 proOperating SystemAndroid My Question or IssueHello, I'm new in spotify and bought yearly subscription. i only face 1 issue while using spotify, everytime i use search bar (e.g search for "I don't w...

Newbie

  Plan Premium Country Philippines  Device Huawei Mate 20 pro Operating System Android   My Question or Issue Hello,  I'm new in spotify and bought yearly subscriptio...

Eni

Moderator

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes

Superuser Contribution Static noise when my androids screen goes black.

Whenever I use Spotify on my android phone, I've noticed whenever the androids screen goes off to black, the music playing begins to slow down and I start hearing static noise. However, when I press the power button to turn on the screen again, the m...

Newbie

Whenever I use Spotify on my android phone, I've noticed whenever the androids screen goes off to black, the music playing begins to slow down and I start hearing static noise. However, when I press ...

Eni

Moderator

675 Views

1 replies

0 likes

  • 675 Views
  • 1 replies
  • 0 likes

My Spotify is opening with no request, starts playing by itself and stops playing suddently

PlanPremiumCountryBrazilDevice(Samsung Galaxy A8)Operating SystemAndroid Oreo My Question or IssueMy Spotify is opening with no request, starts playing by itself and stops playing suddently. This issue started about a week ago, what should I do?

Visitor

Plan Premium Country Brazil Device (Samsung Galaxy A8) Operating System Android Oreo   My Question or Issue My Spotify is opening with no request, starts playing by itself and sto...

Taylith

Community Legend

334 Views

1 replies

1 likes

  • 334 Views
  • 1 replies
  • 1 likes

Superuser Contribution I am no longer able to click on "Popular" songs while casting

PlanPremiumCountryUSADeviceGalaxy Tab S8+, Pixel 6Operating SystemAndroid 12, 13Casting devicesGoogle Nest Mini, Nest Audio and Sonos 1My Question or IssueThis started a few days ago. While casting to a device, I can no longer click on any songs unde...

Newbie

Plan Premium Country USA Device Galaxy Tab S8+, Pixel 6 Operating System Android 12, 13 Casting devices Google Nest Mini, Nest Audio and Sonos 1 My Question or Issue This started a few day...

Alex

Spotify Legend

1844 Views

11 replies

1 likes

  • 1844 Views
  • 11 replies
  • 1 likes