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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

396818 Views

547 replies

35 likes

Account
Free
  • 396818 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8471 Views

0 replies

7 likes

  • 8471 Views
  • 0 replies
  • 7 likes

Solved!!Superuser Contribution Unable to select undownloaded songs whilst connected with google speaker

PlanPremium CountryThe Netherlands DeviceRealme GT Neo 2 Operating SystemAndroid 12 My Question or IssueHey everyone, Whilst being connected with my Google home speaker, I am unable to select songs which are not downloaded via the spotify app on my p...

Casual Listener

Plan Premium   Country The Netherlands   Device Realme GT Neo 2   Operating System Android 12   My Question or Issue Hey everyone,   Whilst being connected wit...

Lancedehoog

Casual Listener

921 Views

4 replies

0 likes

  • 921 Views
  • 4 replies
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Superuser Contribution tizen os music player swich between music is not work

hi im using a70 with android 11 and samsung watch 3 45mm tizen os 4.5 spotify tizen app is work but when i want to select a music in that playlist not work i contact with samsung company and they said the problem is spotify app in other app linke sam...

Regular

hi im using a70 with android 11 and samsung watch 3 45mm  tizen os 4.5   spotify tizen app is work but when i want to select a music in that playlist not work  i contact with sa...

Dian

Spotify Legend

485 Views

3 replies

0 likes

  • 485 Views
  • 3 replies
  • 0 likes

Superuser Contribution Ever going to fix Android Equalizer issue?

I saw there was a post from 2013 and this is still not fixed. Whenever you start a song on Android for Spotify there is a brief volume spike at beginning of every song. This seems to occur on android no matter what device you use (tested on 5 differe...

Regular

I saw there was a post from 2013 and this is still not fixed. Whenever you start a song on Android for Spotify there is a brief volume spike at beginning of every song. This seems to occur on android...

Jeremy

Spotify Legend

893 Views

4 replies

3 likes

  • 893 Views
  • 4 replies
  • 3 likes

Solved!! [Android] Does Spotify track listened songs offline?

PlanPremium CountryUnited Kingdom DeviceSamsung A20 Operating SystemAndroid My Question or IssueHi guys, I was wondering if Spotify keeps tracks of listened to songs and artists when offline? My gym doesn't have coverage so I'm forced to listen offli...

Visitor

Plan Premium   Country United Kingdom   Device Samsung A20   Operating System Android   My Question or Issue Hi guys,   I was wondering if Spotify keeps tracks...

Amay

Spotify Star

1227 Views

3 replies

0 likes

  • 1227 Views
  • 3 replies
  • 0 likes

[Android] Glitch with Canvas

So my canvas has been glitching like this all of the sudden for a while now.Apparently it could be an issue with my phone itself but it used to work fine before so I don't know what happened.

Casual Listener

So my canvas has been glitching like this all of the sudden for a while now. Apparently it could be an issue with my phone itself but it used to work fine before so I don't know what happened.

338 Views

0 replies

0 likes

Android
Canvas
  • 338 Views
  • 0 replies
  • 0 likes

Superuser Contribution Adds playing after every song

PlanFree/PremiumCoamsung Galaxy 9, Macbook Pro late 2016)Operating SystemAndroid My Question or IssueAs i said above there's an add playing after every single song

Visitor

Plan Free/Premium Coamsung Galaxy 9, Macbook Pro late 2016) Operating System Android    My Question or Issue As i said above there's an add playing after every single song 

Lyubka

Moderator

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to remove downloads from a broken phone

PlanPremiumCountryAustraliaDeviceiPhone 6 and Galaxy s10Operating SystemiOS 15 and latest android version My Question or IssueHi I am a daily spotify user, I have recently broken 2 phones ( dead screen and operating system dead) that both have a lot ...

Casual Listener

  Plan Premium Country Australia Device iPhone 6 and Galaxy s10 Operating System iOS 15 and latest android version    My Question or Issue Hi I am a daily spotify user, I ha...

Jeremy

Spotify Legend

1338 Views

2 replies

0 likes

  • 1338 Views
  • 2 replies
  • 0 likes

Superuser Contribution Songs keep pausing automatically every 10/30 seconds

PlanPremiumCountryItalyDeviceSamsung A51, AlexaOperating SystemWindows 10 My Question or IssueMy songs keep pausing every 10/30 seconds without any reason, this keeps happening while I drive and my phone is connected to my Bluetooth speaker, when I p...

Casual Listener

Plan Premium Country Italy Device Samsung A51, Alexa Operating System Windows 10   My Question or Issue My songs keep pausing every 10/30 seconds without any reason, this keeps happeni...

Jeremy

Spotify Legend

1959 Views

7 replies

0 likes

  • 1959 Views
  • 7 replies
  • 0 likes

Inaccessible Queue

Hey all! I've been unable to access my queue for the past two days; every time I go to "Now Playing" it will show the icon for the queue (bottom right corner for Android, looks like a few horizontal lines in a row) but compared to all the other icons...

Newbie

Hey all! I've been unable to access my queue for the past two days; every time I go to "Now Playing" it will show the icon for the queue (bottom right corner for Android, looks like a few horizontal ...

300 Views

0 replies

0 likes

  • 300 Views
  • 0 replies
  • 0 likes

Missing slider??

I'm using an S22 ultra. Several updates ago the slider in my like songs folder disappeared. Now I have to manually scroll to find somgs. Anyone else having this trouble? Extremely frustrating and time consuming to find my music

Newbie

I'm using an S22 ultra. Several updates ago the slider in my like songs folder disappeared. Now I have to manually scroll to find somgs. Anyone else having this trouble? Extremely frustrating and tim...

256 Views

0 replies

0 likes

  • 256 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Android] Spotify take ~5min for start

PlanPremium DeviceRedmi Note 8 ProOperating SystemAndroid My Question or IssueEach time I start spotify on my phone it takes an eternity to start.I disconnect reconnect, restart the phone, test without sd card, without vpn, cleared cache, reinstallat...

Newbie

Plan Premium   Device Redmi Note 8 Pro Operating System Android   My Question or Issue Each time I start spotify on my phone it takes an eternity to start. I disconnect reconnect,...

Yordan

Moderator

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes

Superuser Contribution It doesn't allow me to listen to the music I want in Android

PlanFreeCountryPerúDevice(LG K9)Operating System(Android 7.1.2) My Question or IssueThere is a pretty serious problem with the player on Android cell phones, It has also happened to my sister and me with my old account, I thought it was because it wa...

Casual Listener

Plan Free Country Perú Device (LG K9) Operating System (Android 7.1.2)   My Question or Issue There is a pretty serious problem with the player on Android cell phones, It has also happ...

Mekirs

Casual Listener

597 Views

2 replies

0 likes

Android 7.1
It also does not allow me to listen to my playlist of I like you
It doesn't allow me to listen to the music I want
LG K9
Peru
  • 597 Views
  • 2 replies
  • 0 likes

Superuser Contribution My playlist that is over 30 hours stops playing overnight.

Hello,, recently I have been wanting my playlist to play overnight. My playlist is over 30 hours long and has nearly 500 songs. It usually stops an hour or so after I go to bed. I have shuffle and repeat enabled on my playlist so I'm not sure why it ...

Casual Listener

Hello,, recently I have been wanting my playlist to play overnight. My playlist is over 30 hours long and has nearly 500 songs. It usually stops an hour or so after I go to bed. I have shuffle and re...

ChloeNaylor

Casual Listener

7112 Views

2 replies

0 likes

  • 7112 Views
  • 2 replies
  • 0 likes

Superuser Contribution Displaying "You're Offline" despite being connected to WiFi

So I was about to listen to search for a song but then Spotify says try again because there's no internet connection and I am running on 4G internet connection with a WiFi speed of 30mbps so I'm not sure why this is happening I tried uninstalling and...

Music Fan

So I was about to listen to search for a song but then Spotify says try again because there's no internet connection and I am running on 4G internet connection with a WiFi speed of 30mbps so I'm not ...

OscarDC

Moderator

956 Views

1 replies

0 likes

  • 956 Views
  • 1 replies
  • 0 likes

[Android][Other] Sort By for playlist mobile app

Playlist Sort By option needed for mobile app

Casual Listener

Playlist Sort By option needed for mobile app

OscarDC

Moderator

297 Views

1 replies

0 likes

Android
Other
  • 297 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't log in to Spotify Live. Constantly get "Something went wrong".

Hello. I've been trying to log into Spotify Live from my Android phone. It was super laggy when first released for Android (as Greenroom) months ago and wouldn't let me log in half the time. I basically gave up. With the change to "Spotify Live", I w...

Casual Listener

Hello. I've been trying to log into Spotify Live from my Android phone. It was super laggy when first released for Android (as Greenroom) months ago and wouldn't let me log in half the time. I basica...

AlejaR

Moderator

531 Views

2 replies

0 likes

  • 531 Views
  • 2 replies
  • 0 likes

Superuser Contribution Why does my Spotify stop playing after a while when I close the app

So i recently got a new phone and my Spotify has been acting weird since. -The play bar looks different when my phone is off, it's white and only has the song name and the controls-whever I close my phone or leave the app the music stops playing afte...

Casual Listener

So i recently got a new phone and my Spotify has been acting weird since. -The play bar looks different when my phone is off, it's white and only has the song name and the controls -whever I close...

AlejaR

Moderator

2841 Views

4 replies

0 likes

  • 2841 Views
  • 4 replies
  • 0 likes

Shuffle

I keep hitting the shuffle thing at the top of the screen and all it does is change the song.There is no tool bar at the bottom of the screen. How do I do turn this off

Visitor

I keep hitting the shuffle thing at the top of the screen and all it does is change the song. There is no tool bar at the bottom of the screen.   How do I do turn this off

Taylith

Community Legend

324 Views

1 replies

2 likes

  • 324 Views
  • 1 replies
  • 2 likes

Superuser Contribution [Android] Songs stopping

Every ~1 minute 30, the song pauses and I have to restart the app. When I restart it, it doesn't respond, but when I try again it works as normal for the next minute and a half. When the song has stopped, it says it is still playing and the time coun...

Visitor

Every ~1 minute 30, the song pauses and I have to restart the app. When I restart it, it doesn't respond, but when I try again it works as normal for the next minute and a half. When the song has sto...

Yordan

Moderator

285 Views

1 replies

0 likes

Android
  • 285 Views
  • 1 replies
  • 0 likes