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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6871 Views

0 replies

7 likes

  • 6871 Views
  • 0 replies
  • 7 likes

Superuser Contribution Lyrics not showing

PlanPremiumCountrySweden DeviceHuawei Mate 20 Lite Operating SystemEMUI 10.0 My Question or IssueThe lyrics feature is not showing up and it never has. Everyone around me has it on their phones but not me. I have tried re-installing the app but that ...

Regular

Plan Premium Country Sweden  Device Huawei Mate 20 Lite  Operating System EMUI 10.0    My Question or Issue The lyrics feature is not showing up and it never has. Everyo...

Alex

Spotify Legend

1001 Views

1 replies

2 likes

  • 1001 Views
  • 1 replies
  • 2 likes

Superuser Contribution Multiple issues with Android App

Plan: Free Country: US Device: Samsung Galaxy S9 Operating System: Android 10 My Question or Issue Since last Tuesday, Dec 7th, the app stops playing randomly. This happens frequently during any 10 minute period and I need to open the app and press '...

Regular

  Plan: Free   Country: US   Device: Samsung Galaxy S9   Operating System: Android 10     My Question or Issue Since last Tuesday, Dec 7th, the app sto...

Ver

Spotify Legend

1746 Views

11 replies

1 likes

  • 1746 Views
  • 11 replies
  • 1 likes

Solved!!Superuser Contribution Spotify plays wrong songs suddenly and adds to liked songs for no reason

Spotify keeps playing songs from Tory Lanez out of nowhere (when it's not even running as well) and puts them on repeat and also adds them to my liked songs. Nobody else has access to my account and I have also logged out of all devices to be sure. S...

Regular

Spotify keeps playing songs from Tory Lanez out of nowhere (when it's not even running as well) and puts them on repeat and also adds them to my liked songs. Nobody else has access to my account and ...

auroralovelysm

Newbie

3036 Views

12 replies

6 likes

  • 3036 Views
  • 12 replies
  • 6 likes

Superuser Contribution [Mobile] Block/Hide Artists on Spotify Playlists and Release Radar

The release of Friday's Release Radar is one of my favorite parts of the week and has been for about 5 years now. Within the last year or two, a change was made where you can no longer hide particular artists permanently from your playlist. For examp...

Regular

The release of Friday's Release Radar is one of my favorite parts of the week and has been for about 5 years now.  Within the last year or two, a change was made where you can no longer hide par...

NordicHector

Regular

2119 Views

10 replies

6 likes

Mobile
  • 2119 Views
  • 10 replies
  • 6 likes

Superuser Contribution Informazioni brano errate bluetooth auto

PlanPremiumCountryItaliaDeviceXiaomi Mi9tOperating SystemAndroid 11 My Question or IssueDa parecchi mesi ormai riscontro un problema riguardante le informazioni del brano mostrate sull'autoradio della macchina. Il titolo della canzone e l'artista rim...

Newbie

  Plan Premium Country Italia Device Xiaomi Mi9t Operating System Android 11   My Question or Issue Da parecchi mesi ormai riscontro un problema riguardante le informazioni del b...

Jeremy

Spotify Legend

1206 Views

3 replies

1 likes

  • 1206 Views
  • 3 replies
  • 1 likes

Superuser Contribution Problema na conexão bluetoth do Android spotfy com o multimidia do carro

PlanoPremiumDispositivoAndroid - Motorola olá, tenho o Spotify instalado no meu celular, porem, quando conecto ele via bluetoth no multimidia do meu carro, a primeira musica toca certinho, depois, quando eu coloco pra trocar de musica (pela multimidi...

Casual Listener

Plano Premium Dispositivo Android - Motorola   olá, tenho o Spotify instalado no meu celular, porem, quando conecto ele via bluetoth no multimidia do meu carro, a primeira musica toca certi...

OscarDC

Moderator

3807 Views

6 replies

1 likes

bluetoth
  • 3807 Views
  • 6 replies
  • 1 likes

Superuser Contribution Bug: Audio cuts out when starting or stopping wireless charging

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy 8+Operating SystemAndroid 9, December 1, 2020 security patchSpotify Version 8.6.84.1240 My Question or IssueWhen my phone stops or starts wireless charging, the sound cuts out for about a half secon...

Casual Listener

Plan Premium Country United States Device Samsung Galaxy 8+ Operating System Android 9, December 1, 2020 security patch Spotify Version  8.6.84.1240   My Question or Issue When ...

ewilson12

Newbie

2217 Views

5 replies

1 likes

  • 2217 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution Google nest stop play next

PlanPremiumCountryFranceDeviceGalaxy S20Operating SystemAndroid 11My Question or IssueI have unchecked the play next option in the app settings. When an album ends, Spotify stops. However this doesn't seem to work on Google nest. It keeps playing oth...

Casual Listener

Plan Premium Country France Device Galaxy S20 Operating System Android 11 My Question or Issue I have unchecked the play next option in the app settings. When an album ends, Spotify stops. H...

Alex

Spotify Legend

1134 Views

1 replies

0 likes

  • 1134 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't jump to any point in a song in the lockscreen as in iphone

PlanPremiumCountryArgentinaDeviceSamsung S20 FeOperating SystemAndroid 11 My Question or IssueHello before I had an iPhone and could play and listen to any point of the song with a locked screen. Now I have a Samsung S20 Fe and it does not allow me t...

Casual Listener

 Plan Premium Country Argentina Device Samsung S20 Fe Operating System Android 11   My Question or Issue Hello before I had an iPhone and could play and listen to any point of the...

Ver

Spotify Legend

557 Views

3 replies

0 likes

  • 557 Views
  • 3 replies
  • 0 likes

Superuser Contribution Shuffle only unless using the enhance feature

Hi All I have a premium account and recently it only lets me play shuffle mode on all playlists, Spotify and playlists I have made. If I use the enhance feature or download the playlist I can then select which song to play. This problem isn’t occurri...

Newbie

Hi All  I have a premium account and recently it only lets me play shuffle mode on all playlists, Spotify and playlists I have made. If I use the enhance feature or  download the playlist ...

Jeremy

Spotify Legend

1985 Views

1 replies

0 likes

  • 1985 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lyric sync a bit too quickly on the android app (but not the desktop program)

PlanPremiumCountryNODeviceHUAWEI P smart 2019Operating SystemAndroid 10 My Question or IssueWhen looking at lyrics while playing playing a song, the sync of the lyrics is a bit too quick (about half a second to a second) when using the android app, w...

Roadie

Plan Premium Country NO Device HUAWEI P smart 2019 Operating System Android 10   My Question or Issue When looking at lyrics while playing playing a song, the sync of the lyrics is a b...

Nowaker

Newbie

1704 Views

3 replies

0 likes

  • 1704 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify mobile profile identical to the PC one

PlanPremiumCountryFranceDeviceAllOperating SystemAll My Question or IssueHello, I want to submit a new functionality for platform users. Since the new profile page is available for PC, why not do the same for Android or Apple smartphones?

Regular

Plan Premium Country France Device All Operating System All   My Question or Issue Hello, I want to submit a new functionality for platform users. Since the new profile page is availab...

Elena

Moderator

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

Can't play downloaded podcasts in airplane mode

In preparation for a long plane trip, I downloaded both music playlists and podcasts. When in airplane mode, I had no problem playing the music playlists but I was unable to play to podcasts. Well, I was able to play about half of one podcast before ...

Casual Listener

In preparation for a long plane trip, I downloaded both music playlists and podcasts. When in airplane mode, I had no problem playing the music playlists but I was unable to play to podcasts. Well, I...

Amay

Spotify Star

3615 Views

1 replies

0 likes

  • 3615 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution suggested songs

My Question or Issueso a few days after the update i suddenly get suggested songs which never happened before i searched how to stop it and it says turn off autoplay which i did and the suggested songs are sh!t how do i stop this and dont tell me to ...

Casual Listener

My Question or Issue so a few days after the update i suddenly get suggested songs which never happened before i searched how to stop it and it says turn off autoplay which i did and the suggested s...

MafeG

Spotify Legend

1054 Views

3 replies

0 likes

  • 1054 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution No Internet Connection Available on 4G - every other app works.

I'm a spotify premium member, I have had this problem for several days and I need some help with it. I am using an Xperia XZ1 Compact that is running Android. Spotify is giving me a 'No internet connection available" message and will not play songs a...

Casual Listener

I'm a spotify premium member, I have had this problem for several days and I need some help with it.  I am using an Xperia XZ1 Compact that is running Android.   Spotify is giving me a ...

31skfd674qrhh2nbnw2z

Casual Listener

5929 Views

18 replies

2 likes

  • 5929 Views
  • 18 replies
  • 2 likes

Solved!!Superuser Contribution Couldn't start/join Group Session

PlanPremiumCountryRussiaDevice(Samsung Galaxy A52)Operating System(Android 11) My Question or IssueUpdated Spotify today in Play Market and got this issue: whenever I try use Group Session feature (either creating one or joining someone else's) I can...

Newbie

Plan Premium Country Russia Device (Samsung Galaxy A52) Operating System (Android 11)   My Question or Issue Updated Spotify today in Play Market and got this issue: whenever I try use...

Jeremy

Spotify Legend

11755 Views

7 replies

7 likes

  • 11755 Views
  • 7 replies
  • 7 likes

Superuser Contribution Samsung Watch 4 Classic Playback

PlanSpotify Premium DuoCountryUnited StatesDeviceSamsung Galaxy S21 Paired with Samsung Watch 4Operating SystemPhone: Android 12 / Watch: One UI 3.0/ System Version 11My Question or IssueI downloaded music to my Samsung Watch 4 Classic. When I try to...

Casual Listener

Plan Spotify Premium Duo Country United States Device Samsung Galaxy S21 Paired with Samsung Watch 4 Operating System Phone: Android 12 / Watch: One UI 3.0/ System Version 11 My Question or I...

astrobird

Casual Listener

2202 Views

7 replies

0 likes

downloaded music
Samsung
watch 4
Watch 4 Classic
  • 2202 Views
  • 7 replies
  • 0 likes

Superuser Contribution How to delete an old spotify account that has no longer been connected to Facebook

Help! I can't delete my old spotify account. I made it through facebook but it's no longer connected on my Facebook and I don't remember the password nor the email. I want to delete my old spotify and idk how

Visitor

Help! I can't delete my old spotify account. I made it through facebook but it's no longer connected on my Facebook and I don't remember the password nor the email. I want to delete my old spotify an...

Mario

Spotify Legend

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not Reporting Listening Activity

PlanPremiumCountryUSDeviceSamsung S21 UltraOperating SystemAndroid 11 My Question or IssueAndroid devices no longer update their listening activity for friends on the latest version

Casual Listener

Plan Premium Country US Device Samsung S21 Ultra Operating System Android 11   My Question or Issue Android devices no longer update their listening activity for friends on the latest ...

Ver

Spotify Legend

486 Views

2 replies

0 likes

android 11
listening activity
  • 486 Views
  • 2 replies
  • 0 likes

Superuser Contribution Songs won't play in order

PlanPremiumCountryUSADeviceSamsung JV3 Operating SystemAndroid My Question or IssueLiked songs are sorted by artist but don't generally play in order. Will skip around within an artist but won't play every song. No version updates are indicated as be...

Newbie

Plan Premium Country USA Device Samsung JV3   Operating System Android   My Question or Issue Liked songs are sorted by artist but don't generally play in order.  Will skip ...

Mario

Spotify Legend

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes