Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
110360 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Visitor
222272 Views
141 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
578917 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
476901 Views
577 replies
40 likes
Hello, I have a recent problem when trying to view albums (playlists are ok). If I select an album to view the tracks from my library or from search, no tracks appear and the screen remains blank and black. This does not happen on my PC only on my an...
Hello, I have a recent problem when trying to view albums (playlists are ok). If I select an album to view the tracks from my library or from search, no tracks appear and the screen remains blank and...
319 Views
0 replies
0 likes
I accidentally removed a few songs from my like songs section in my library and I REALLY want them restored, but I can't figure out how.
I accidentally removed a few songs from my like songs section in my library and I REALLY want them restored, but I can't figure out how.
Spotify Legend
442 Views
1 replies
0 likes
Hi,The app was working perfectly in Italy, but since i travelled to Egypt for Work it always appears "No internet connection" when i try to play online music.The desktop application, instead is working perfectly, same network it has been used for bot...
Hi, The app was working perfectly in Italy, but since i travelled to Egypt for Work it always appears "No internet connection" when i try to play online music. The desktop application, instead is w...
Spotify Legend
682 Views
1 replies
0 likes
PlanPremiumCountryUnited Kingdom DeviceOppo Find X2 ProOperating SystemAndroid My Question or IssueI am just trying to find out if this is possible and how. My scenario is as follows: I would like to listen to my own music while at work. My wife woul...
Plan Premium Country United Kingdom Device Oppo Find X2 Pro Operating System Android My Question or Issue I am just trying to find out if this is possible and how. My scenario ...
Spotify Legend
391 Views
1 replies
0 likes
Device: Motorola Moto g100Android version: 12Both Instagram and Spotify are up to date.
Device: Motorola Moto g100 Android version: 12 Both Instagram and Spotify are up to date.
Spotify Legend
691 Views
3 replies
0 likes
Premium play, UK, Galaxy A51, Android None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating Sys...
Premium play, UK, Galaxy A51, Android None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Devi...
Moderator
1487 Views
3 replies
0 likes
PlanPremiumCountryCanadaDeviceLG Velvet Operating SystemAndroid, do not know what version My Question or IssueAfter a full reinstall of Spotify (which I had to do for a whole other issue with local files being greyed out for no reason), I ended up wi...
Plan Premium Country Canada Device LG Velvet Operating System Android, do not know what version My Question or Issue After a full reinstall of Spotify (which I had to d...
Moderator
611 Views
2 replies
0 likes
Clicking hide this songs crashed app after last update PlanPremiumCountry DeviceAndroid galaxy s10Operating SystemAndroid 12 My Question or Issue
Clicking hide this songs crashed app after last update Plan Premium Country Device Android galaxy s10 Operating System Android 12 My Question or Issue
Moderator
489 Views
3 replies
0 likes
PlanFreeCountryMoved to Korea couple weeks agoDeviceGalaxy s8 Operating SystemAndroid OreoMy Question or IssueOk so I just restarted my phone cuz it was being stupid and now the spotify is not letting me to login...It's keep saying you're offline che...
Plan Free Country Moved to Korea couple weeks ago Device Galaxy s8 Operating System Android Oreo My Question or Issue Ok so I just restarted my phone cuz it was being stupid and n...
Moderator
7347 Views
3 replies
0 likes
I use the sleep timer mostly when I go to bed. I usually set it for an hour, but in the last few weeks Spotify has stopped playing after 5 songs, which is about 15-20 minutes....
I use the sleep timer mostly when I go to bed. I usually set it for an hour, but in the last few weeks Spotify has stopped playing after 5 songs, which is about 15-20 minutes....
Moderator
1333 Views
1 replies
0 likes
Premium PlanAndroid Galaxy J3VWhy in the middle of my playlist playing (4000+ songs) sorted by title, does it switch over to 'Radio based on Playlist' all by itself? This is in a store, my playlist is customer friendly, I can't have random songs play...
Premium Plan Android Galaxy J3V Why in the middle of my playlist playing (4000+ songs) sorted by title, does it switch over to 'Radio based on Playlist' all by itself? This is in a store, my playli...
Moderator
12591 Views
16 replies
1 likes
So I recently swapped phones to what should be a much faster and smoother experience (LG G7 -> Samsung Galaxy S21 Ultra)I have 1700+ songs in my liked songs playlist, and the LG phone could search through this no problem. My new Samsung however hangs...
So I recently swapped phones to what should be a much faster and smoother experience (LG G7 -> Samsung Galaxy S21 Ultra) I have 1700+ songs in my liked songs playlist, and the LG phone could se...
Casual Listener
766 Views
2 replies
0 likes
Reproduce música y después se pausa hasta que le vuelvo a poner play reproduce de nuevo
Reproduce música y después se pausa hasta que le vuelvo a poner play reproduce de nuevo
Spotify Legend
369 Views
1 replies
0 likes
cannot see the full playlist on mobile. only shows current song and only option causes skip to next song. very frustrating, left 1 star review on google play store until this is resolved. Samsung s9+, verizon, if it matters
cannot see the full playlist on mobile. only shows current song and only option causes skip to next song. very frustrating, left 1 star review on google play store until this is resolved. Samsung s9+...
Moderator
394 Views
1 replies
0 likes
PlanFree/PremiumCountry england Device samsung Ao2s(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System android(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueDisable spotify as my alarm clock I'm not good with phones so I ...
Plan Free/Premium Country england Device samsung Ao2s (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System android (iOS 10, Android Oreo, Windows 10,etc.) ...
Moderator
536 Views
1 replies
0 likes
Device(Galaxy S5)Operating System(Android Marshmallow) My Question or IssueWhen I try sharing a song to IG (the option is present in the menu), it fails. It either shows a blank screen or the green loading circle for a second, but it always fails, ev...
Device (Galaxy S5) Operating System (Android Marshmallow) My Question or Issue When I try sharing a song to IG (the option is present in the menu), it fails. It either shows a b...
Moderator
682 Views
1 replies
0 likes
I have Spotify premium and I heard that you can put your own files to the cloud. Is that true? I'm planning to buy a portable SSD, put all my offline music lib (mp3) on it and upload it through my android phone on a place where there is fast internet...
I have Spotify premium and I heard that you can put your own files to the cloud. Is that true? I'm planning to buy a portable SSD, put all my offline music lib (mp3) on it and upload it thro...
Moderator
1132 Views
1 replies
0 likes
Music playlists playing ok, but when I click on a podcast it won't play.PlanPremiumCountryUSADeviceSamsung Galaxy Note 20 5G UltraOperating System Android Oreo.
Music playlists playing ok, but when I click on a podcast it won't play. Plan Premium Country USA Device Samsung Galaxy Note 20 5G Ultra Operating System Android Oreo.
Moderator
14895 Views
29 replies
3 likes
DEVICE: Mi A2/6X (Android) I open the lyrics to a song, then I found this microphone button. It only appeared when I turn my phone back on when Spotify is open in lyrics mode and when I change apps then return to Spotify that's still in lyrics mode. ...
DEVICE: Mi A2/6X (Android) I open the lyrics to a song, then I found this microphone button. It only appeared when I turn my phone back on when Spotify is open in lyrics mode and when I ...
413 Views
0 replies
0 likes
Freshly reinstalled phone and app. Its a huawei p20 pro on android 10. It was the same as before and it was working for years.Now I want to log in with Facebook and it takes me to the browser where I log in and press on the green button and it takes ...
Freshly reinstalled phone and app. Its a huawei p20 pro on android 10. It was the same as before and it was working for years. Now I want to log in with Facebook and it takes me to the browser where...
Moderator
334 Views
1 replies
0 likes
