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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
394886 Views
546 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanFreeCountryCanadaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI wanted to start using my queue on my spotify app for work but the only way I can use it right ...
Plan Free Country Canada Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I wanted to sta...
Spotify Legend
286 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceSamsung Galaxy S8,Samsung Galaxy S22 ultra Operating SystemS8 Android 9,S22 ultra Android 12My Question or IssueMy S8 works perfectly fine using Spotify through my Bluetooth car stereo. With my new S22 ultra, the sound w...
Plan Premium Country Canada Device Samsung Galaxy S8, Samsung Galaxy S22 ultra Operating System S8 Android 9, S22 ultra Android 12 My Question or Issue My S8 works perfectly fine usi...
Casual Listener
2831 Views
4 replies
0 likes
I can't login either, on Android phone. Whereas I login on a computer it recognises my username and password, if I put the same username and password on the phone it says it's wrong. I've already tried resetting the password twice, still has the same...
I can't login either, on Android phone. Whereas I login on a computer it recognises my username and password, if I put the same username and password on the phone it says it's wrong. I've alr...
Spotify Legend
293 Views
1 replies
0 likes
PlanFreeCountry CanadaDeviceX Power 2Operating SystemAndroid 7.0 (Nougat) My Question or Issue Spotify Mobile keeps turning off the wifi on my phone when the screen turns off for longer than a few seconds. I don't know why it keeps doing this, but I'...
Plan Free Country Canada Device X Power 2 Operating System Android 7.0 (Nougat) My Question or Issue Spotify Mobile keeps turning off the wifi on my phone when the screen...
Spotify Legend
1750 Views
5 replies
0 likes
PlanPremiumCountryGermanyDeviceSamsung Galaxy S20 FE 5GOperating SystemAndroid 12 My Question or IssueSo I have this problem for a few months now but thought about finally adressing it. It´s a bit annoying to see. I only have one SD card which makes ...
Plan Premium Country Germany Device Samsung Galaxy S20 FE 5G Operating System Android 12 My Question or Issue So I have this problem for a few months now but thought about finally ad...
Casual Listener
3419 Views
16 replies
1 likes
Premium, Samsung A51, latest Android OS, USA. Sometimes when I turn on a playlist, about one to two seconds after the first song plays, the playlist will end and switch to a radio based on the playlist. Keep in mind I have premium. It will also do th...
Premium, Samsung A51, latest Android OS, USA. Sometimes when I turn on a playlist, about one to two seconds after the first song plays, the playlist will end and switch to a radio based on t...
Moderator
5973 Views
20 replies
0 likes
Plan- Fam PremCountry- usaDevice pixel 4a (android) (See attached pic for example) My Question- I went to play some music today in my office. The play button when I open an album has shuffle built into it. This is automatic. I looked in the settings ...
Plan- Fam Prem Country- usa Device pixel 4a (android) (See attached pic for example) My Question- I went to play some music today in my office. The play button when I open an...
Moderator
3744 Views
8 replies
0 likes
BUG REPORT - When listening to spotify on a device other than my phone, and I connect my bluetooth headphones to my phone (to answer a call, mainly), music transfers to my phone / headphones opposed to maintaining play on the ancillary device. This b...
BUG REPORT - When listening to spotify on a device other than my phone, and I connect my bluetooth headphones to my phone (to answer a call, mainly), music transfers to my phone / headphones opposed ...
Moderator
288 Views
1 replies
0 likes
I have a galaxy S20 FE and I am currently unable to select genres in my liked playlist, as well as being unable to find certain artists or their music on the liked playlist too.
I have a galaxy S20 FE and I am currently unable to select genres in my liked playlist, as well as being unable to find certain artists or their music on the liked playlist too.
Newbie
707 Views
4 replies
0 likes
PlanPremiumCountryFranceDeviceSamsung s10e Operating SystemAndroid My Question or IssueWhen connected on mobile data (4G LTE at least) the app find 'no internet connection'. All titles and podcasts are in grey excepted for the ones downloaded previou...
Plan Premium Country France Device Samsung s10e Operating System Android My Question or Issue When connected on mobile data (4G LTE at least) the app find 'no internet connecti...
Moderator
357 Views
1 replies
0 likes
PlanPremiumCountryIndiaDeviceSamsung Galaxy S7Asus ROG GL503Operating SystemAndroid Oreo(8.0)Windows 10 1809My Question or Issue I have downloaded a lot of playlists on my phone and I want the exact same playlists on my laptop but I don't want to dow...
Plan Premium Country India Device Samsung Galaxy S7 Asus ROG GL503 Operating System Android Oreo(8.0) Windows 10 1809 My Question or Issue I have downloaded a lot of playlists on m...
Moderator
10221 Views
3 replies
0 likes
PlanPremiumCountryUSADevicePixel 3Operating SystemAndroid 11 My Question or IssueWhen playing downloaded albums or playlists in my car, network data is being used. It didn't start doing this until recently, after an update I guess.Please fix asap as ...
Plan Premium Country USA Device Pixel 3 Operating System Android 11 My Question or Issue When playing downloaded albums or playlists in my car, network data is being used. It didn't ...
Regular
1232 Views
6 replies
0 likes
PlanPremiumCountryCanadaDeviceGalaxy A03sOperating SystemAndroid 12 My Question or IssueSince the last update on Android on September 1st (to UI 4.1), the sound becomes distorted when I listen to music/podcasts on my phone and the screen is turned of...
Plan Premium Country Canada Device Galaxy A03s Operating System Android 12 My Question or Issue Since the last update on Android on September 1st (to UI 4.1), the sound becomes disto...
Moderator
1813 Views
3 replies
0 likes
PlanFreeCountryUsDeviceSamsung Galaxy s21Operating System Android My Question or IssueWhen I try to download podcasts that are owned by spotify (Gimlet and Ringer podcasts to be precise), I get an exclamation point in the download area. I can downloa...
Plan Free Country Us Device Samsung Galaxy s21 Operating System Android My Question or Issue When I try to download podcasts that are owned by spotify (Gimlet and Ringer podcas...
Community Legend
1459 Views
3 replies
1 likes
I have a Premium account (from Italy) and using a Samsung A52s 5G running Android 12. While I am using bluetooth headphones, what happens is that if I go to an album and play a song (in this case not downloaded), then I just search the song from the ...
I have a Premium account (from Italy) and using a Samsung A52s 5G running Android 12. While I am using bluetooth headphones, what happens is that if I go to an album and play a song (in this case not...
Moderator
353 Views
1 replies
0 likes
PlanPremiumCountryFrance DeviceSamsung Galaxy Z Flip 3 5GOperating SystemAndroid 12, app version 8.7.42.943 My Question or IssueI have several tracks on my phone that are synced from local files on my computer. But since a few weeks ago, I've been ha...
Plan Premium Country France Device Samsung Galaxy Z Flip 3 5G Operating System Android 12, app version 8.7.42.943 My Question or Issue I have several tracks on my phone tha...
Moderator
2872 Views
6 replies
0 likes
PlanFreeCountryUnited States DeviceMoto GOperating SystemAndroid Suddenly the app is not recognizing my over 100 local files, yet mere hours ago it had been. Before any of you assume, I've NEVER used Spotify on a computer so this is not related to sy...
Plan Free Country United States Device Moto G Operating System Android Suddenly the app is not recognizing my over 100 local files, yet mere hours ago it had been. Before any ...
Casual Listener
3047 Views
14 replies
1 likes
It's so weired that I cannot play a song of this specific band. Maybe be backend sync issue? PlanPremiumCountryGermany Device(Samsung Galaxy S20)Operating System(Android 12) My Question or IssueIt's so weired that I cannot play a song of this specifi...
It's so weired that I cannot play a song of this specific band. Maybe be backend sync issue? Plan Premium Country Germany Device (Samsung Galaxy S20) Operating System (A...
Spotify Star
396 Views
3 replies
0 likes
PlanPremiumCountryIndiaDeviceOnePlus 6, Samsung M30sOperating SystemAndroidSpotify Version : 8.7.62.398 (Both Devices) My Question or IssueI cannot find an equalizer option on my oneplus device as well as my samsung mobile phone even after following ...
Plan Premium Country India Device OnePlus 6, Samsung M30s Operating System Android Spotify Version : 8.7.62.398 (Both Devices) My Question or Issue I cannot find an equalizer option...
Casual Listener
441 Views
1 replies
0 likes
PlanPremiumCountryCzechOperating SystemAndroid 11 My Question or IssueI cannot use SDCARD. App doesn't ask me for permissions when I try to transfer data to SDCARD via Storage option in App settings. If i manually grant the permissions to 'Allow acce...
Plan Premium Country Czech Operating System Android 11 My Question or Issue I cannot use SDCARD. App doesn't ask me for permissions when I try to transfer data to SDCARD via S...
Moderator
1925 Views
5 replies
0 likes
