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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387846 Views

545 replies

34 likes

Account
Free
  • 387846 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8044 Views

0 replies

7 likes

  • 8044 Views
  • 0 replies
  • 7 likes

Superuser Contribution Android 13 media player icon missing

PlanPremiumCountrySwedenDevicePixel 6 ProOperating SystemAndroid 13My Question or IssueAndroid 13 media player icon missing which is really annoying, check the attachments please

Casual Listener

Plan Premium Country Sweden Device Pixel 6 Pro Operating System Android 13 My Question or Issue Android 13 media player icon missing which is really annoying, check the attachments please 🙂

Elena

Moderator

1151 Views

4 replies

0 likes

  • 1151 Views
  • 4 replies
  • 0 likes

Superuser Contribution New releases feed shows Something went wrong error message

PlanPremium Operating SystemAndroid 9 My Question or IssueFor the last 1-2 months my new releases feed hasn't been working.The bell icon shows a blue dot but that's it. Every time i open it, it shows a "Something went wrong" There's a try again butto...

Casual Listener

Plan Premium   Operating System Android 9   My Question or Issue For the last 1-2 months my new releases feed hasn't been working. The bell icon shows a blue dot but that's it. Ever...

Yordan

Moderator

5653 Views

38 replies

3 likes

error message
Newrelease
Something went wrong
  • 5653 Views
  • 38 replies
  • 3 likes

Superuser Contribution Automatic reproduction at earphone insertion

Hallo I would like to disabile the automatic reproduction of music when I plug the earphone in the smartphone Jack. I have a premium subscription, android 12 and a Motorola g30.I would appreciate any help.Best regards

Casual Listener

  Hallo I would like to disabile the automatic reproduction of music when I plug the earphone in the smartphone Jack.  I have a premium subscription, android 12 and a Motorola g30. I wou...

Vasil

Moderator

431 Views

3 replies

0 likes

  • 431 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Discover Weekly/Release Radar both only playing in shuffle order?

PlanFreeCountry USADeviceLG Aristo 2Operating SystemAndroid 8.1 My Question or Issue I noticed recently that my discover weekly and release radar playlists, which used to play in order, are now only available as shuffle? Is this a change in the way t...

Casual Listener

Plan Free Country  USA Device LG Aristo 2 Operating System Android 8.1   My Question or Issue  I noticed recently that my discover weekly and release radar playlists, which u...

newbs513

Newbie

5937 Views

9 replies

3 likes

  • 5937 Views
  • 9 replies
  • 3 likes

Superuser Contribution Cant listen to pumped up kicks

PlanPremiumCountryUnited StatesDeviceLG TributeOperating SystemI don't really know what LG phones use. My Question or IssueWhenever i try to listen to pumped up kicks it always says song unavailable even though it works on my computer or console.

Newbie

Plan Premium Country United States Device LG Tribute Operating System I don't really know what LG phones use.   My Question or Issue Whenever i try to listen to pumped up kicks it alwa...

Vasil

Moderator

1219 Views

3 replies

0 likes

  • 1219 Views
  • 3 replies
  • 0 likes

Superuser Contribution no download button for favorite songs

Hello, Basically on the Android app, I tried going to Favorite Songs, but no download button on there? On other playlists, there is one, however I can add songs to "Favorite Songs" by clicking the + inside the song, so I want those which I click + on...

Casual Listener

Hello,   Basically on the Android app, I tried going to Favorite Songs, but no download button on there?   On other playlists, there is one, however I can add songs to "Favorite Songs" ...

Yordan

Moderator

9106 Views

6 replies

1 likes

  • 9106 Views
  • 6 replies
  • 1 likes

Superuser Contribution Pas de connexion internet - Wifi ok

PlanPremiumCountryFranceDeviceSamsung Galaxy S20 FEOperating SystemAndroid 12 My Question or IssueBonjour,Je viens de changer de téléphone et je n'arrive plus à me connecter à mon compte spotify depuis le réseau mobile. Cela fonctionnait avec mon anc...

Regular

Plan Premium Country France Device Samsung Galaxy S20 FE Operating System Android 12   My Question or Issue Bonjour, Je viens de changer de téléphone et je n'arrive plus à me connecte...

Wilfried72

Regular

969 Views

9 replies

0 likes

  • 969 Views
  • 9 replies
  • 0 likes

Shuffle play removed again... Why?

PlanPremiumCountryGermanyDeviceHuawei P30 liteOperating SystemAndroid Why has the shuffle play button been removed completely again? I was so happy that it was back, but I guess it's back to the times of having to leave a Playlist to reshuffle it. Ho...

Casual Listener

Plan Premium Country Germany Device Huawei P30 lite Operating System Android   Why has the shuffle play button been removed completely again? I was so happy that it was back, but I gues...

dinomight

Spotify Star

1909 Views

1 replies

1 likes

  • 1909 Views
  • 1 replies
  • 1 likes

Dark mode bug - inverted colors

  PlanPremiumCountryPolandDevicePocophone F3Operating SystemAndroid 11My Question or IssueColours in the dark mode are inverted for the thumbnails, please see the examples attached.It can be seen on few of the screens.I suspect that there is a bug in...

Newbie

    Plan Premium Country Poland Device Pocophone F3 Operating System Android 11 My Question or Issue Colours in the dark mode are inverted for the thumbnails, please see the examples a...

Amay

Spotify Star

1254 Views

1 replies

0 likes

  • 1254 Views
  • 1 replies
  • 0 likes

Android Lock Screen no longer has playback controls

My lock screen has always shown the song currently playing on spotify and it would let be pause, and change the song, but for some reason I woke up and now it appears like this. Just the song title in a really small font, and pressing it doesn't do a...

Newbie

My lock screen has always shown the song currently playing on spotify and it would let be pause, and change the song, but for some reason I woke up and now it appears like this. Just the song title i...

MauriceMV

Spotify Star

866 Views

1 replies

0 likes

  • 866 Views
  • 1 replies
  • 0 likes

Superuser Contribution strange behaviour on Android - 'music' filter shows unknown account

using version 8.7.62.268 on a Sony Xperia X running Android 8. the newly-added 'music' filter, upon tapping on it, shows an unknown account that doesn't belong to me. my music library still links to my own account. see attached screenshots.

Roadie

using version 8.7.62.268 on a Sony Xperia X running Android 8.   the newly-added 'music' filter, upon tapping on it, shows an unknown account that doesn't belong to me. my music library stil...

unseenlarks

Roadie

1028 Views

7 replies

0 likes

Android
  • 1028 Views
  • 7 replies
  • 0 likes

Superuser Contribution Android App Starts Skipping like a scratched CD and stops playing when Phone is in lock screen

PlanPremiumCountryUSADevicePixel 3aXLOperating SystemAndroid 11 My Question or IssueWhen I lock my screen and set my phone down it almost immediately starts skipping like a scratched CD and sometimes even stops playing until I pick up the phone. I be...

Casual Listener

Plan Premium Country USA Device Pixel 3aXL Operating System Android 11   My Question or Issue When I lock my screen and set my phone down it almost immediately starts skipping like a s...

Jaqyra24

Newbie

1707 Views

5 replies

3 likes

App Skipping and Stopping when Locked Screen
  • 1707 Views
  • 5 replies
  • 3 likes

Superuser Contribution I can't get logged into Spotify or download app as when I try it says I'm offline, how do I get 'onl

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Alex

Spotify Legend

305 Views

1 replies

0 likes

  • 305 Views
  • 1 replies
  • 0 likes

Superuser Contribution Allow explicit content option removed from the menu on my android app

PlanPremiumCountryKoreaDeviceSamsung Galaxy Operating SystemAndroid My Question or IssueHi,I accidently disabled the allow explicit content option from my android Spotify app and realized this option has been removed from the option. What should I do...

Casual Listener

Plan Premium Country Korea Device Samsung Galaxy  Operating System Android   My Question or Issue Hi, I accidently disabled the allow explicit content option from my android Spot...

Yordan

Moderator

862 Views

1 replies

0 likes

  • 862 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Login

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Jeremy

Spotify Legend

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle badge next to Play button always toggled on

Lately the horrendous Spotify application on android plays all albums and playlists in shuffle mode by default (which should even be illegal). I never ever listen to any album on random, it doesn't make any sense. But someone on Spotify decided to ch...

Roadie

Lately the horrendous Spotify application on android plays all albums and playlists in shuffle mode by default (which should even be illegal). I never ever listen to any album on random, it doesn't m...

Aldous-Huckster

Regular

12301 Views

67 replies

6 likes

Android
shuffle
  • 12301 Views
  • 67 replies
  • 6 likes

Superuser Contribution Shuffle play button no longer available?

PlanPremiumCountryUSADeviceSamsung Galaxy S22 UltraOperating SystemAndroid 12 One UI 4.1 My Question or IssueHow can I reenable the shuffle play button? Previously I could just hit the button and it would reshuffle my playlist and start a new song. N...

Newbie

Plan Premium Country USA Device Samsung Galaxy S22 Ultra Operating System Android 12 One UI 4.1   My Question or Issue How can I reenable the shuffle play button?  Previously I co...

Eni

Moderator

644 Views

1 replies

6 likes

  • 644 Views
  • 1 replies
  • 6 likes

Superuser Contribution Lyric thing makes Spotify hard to use

PlanI am a paying customer.CountrySwedenDeviceSamsung Note 8Operating SystemAndroid 9 My Question or IssueThe new lyrics placed placed at the bottom of the "play" canvas or whatever it's called makes it hard to switch song. It now requires a very exa...

Roadie

Plan I am a paying customer. Country Sweden Device Samsung Note 8 Operating System Android 9   My Question or Issue The new lyrics placed placed at the bottom of the "play" canvas or w...

bosi

Roadie

1333 Views

9 replies

0 likes

  • 1333 Views
  • 9 replies
  • 0 likes

Superuser Contribution playbar above the name of the song - UI bug in Android TV app

PlanPremiumCountryBrazilDeviceTCL S6500 40inch Operating SystemAndroid TV 9.0 The UI of the app is bugged, with the playbar appering above the name of the song. example in the attached image. This bug is already in the app for a lot of time, at least...

Casual Listener

Plan Premium Country Brazil Device TCL S6500 40inch  Operating System Android TV 9.0   The UI of the app is bugged, with the playbar appering above the name of the song. example in...

Jeremy

Spotify Legend

1005 Views

5 replies

0 likes

Android TV
bug
bug android
UI Bug
  • 1005 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Songs on artist page are set to play on shuffle by default

PlanPremiumCountryCzechiaDeviceXiaomi Mi 11Operating SystemAnroid 12 SKQ1.211006.001Spotify app version8.7.52.1010My Question or IssueThis problem happens to me only on mobile app. I notice it about two weeks ago. When I open ANY artist, the shuffle ...

Regular

Plan Premium Country Czechia Device Xiaomi Mi 11 Operating System Anroid 12 SKQ1.211006.001 Spotify app version 8.7.52.1010 My Question or Issue This problem happens to me only on mobile a...

Alex

Spotify Legend

1048 Views

3 replies

1 likes

  • 1048 Views
  • 3 replies
  • 1 likes