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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376221 Views

541 replies

34 likes

Account
Free
  • 376221 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7563 Views

0 replies

7 likes

  • 7563 Views
  • 0 replies
  • 7 likes

Solved!!Superuser Contribution Songs on artist page are set to play on shuffle by default

PlanPremiumCountryCzechiaDeviceXiaomi Mi 11Operating SystemAnroid 12 SKQ1.211006.001Spotify app version8.7.52.1010My Question or IssueThis problem happens to me only on mobile app. I notice it about two weeks ago. When I open ANY artist, the shuffle ...

Regular

Plan Premium Country Czechia Device Xiaomi Mi 11 Operating System Anroid 12 SKQ1.211006.001 Spotify app version 8.7.52.1010 My Question or Issue This problem happens to me only on mobile a...

Alex

Spotify Legend

1000 Views

3 replies

1 likes

  • 1000 Views
  • 3 replies
  • 1 likes

Superuser Contribution Local Files Not Appearing

PlanPremiumCountryUSA Device Samsung Galaxy Note 9Operating SystemAndroid My Question or IssueSome of my local files are appearing but not all of them. I'm not sure what to do but it's very frustrating.

Newbie

Plan Premium Country USA   Device  Samsung Galaxy Note 9 Operating System Android   My Question or Issue Some of my local files are appearing but not all of them. I'm not su...

Eni

Moderator

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Android 13] Media player not showing up in notification bar

PlanPremiumCountryUSDeviceGoogle Pixel 4a (5G)Operating SystemAndroid 13 My Question or IssueAs the title says, the Spotify media player that would show up in the notification bar under previous versions of Android is no longer showing up. I have alr...

Casual Listener

Plan Premium Country US Device Google Pixel 4a (5G) Operating System Android 13   My Question or Issue As the title says, the Spotify media player that would show up in the notificatio...

Kiril

Moderator

2776 Views

2 replies

0 likes

  • 2776 Views
  • 2 replies
  • 0 likes

Continuous play not working in AAOS

PlanPremiumCountryNorway DeviceVolvo XC40Operating System(Android Auto Operating System.) Hello,continuous play does not work on the Spotify app running in my car. Does anyone else have this issue? Even when google assistant is replying it will play ...

Newbie

Plan Premium Country Norway   Device Volvo XC40 Operating System (Android Auto Operating System.)   Hello, continuous play does not work on the Spotify app running in m...

335 Views

0 replies

1 likes

  • 335 Views
  • 0 replies
  • 1 likes

Superuser Contribution Plays on browser not on app

Premium family account set up, invite and log in details set up no issue.Android phone Motorola e20.Search for an artist, click on the song or album and nothing happens. No play bar appears. Repeat on accessing Spotify on a browser and the songs play...

Visitor

Premium family account set up, invite and log in details set up no issue. Android phone Motorola e20. Search for an artist, click on the song or album and nothing happens. No play bar appears.&nbsp...

Eni

Moderator

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts

HI I listen to some podcasts but after a while I can't start a new episode. the old ones that I've been listening, I can start again but no new episode.

Visitor

HI  I listen to some podcasts but after a while I can't start a new episode. the old ones that I've been listening, I can start again but no new episode.

Eni

Moderator

330 Views

1 replies

0 likes

  • 330 Views
  • 1 replies
  • 0 likes

Superuser Contribution not able to play songs on my spotify

i took free trial of premium for 3 month today and after logging in to my account .. when i changed my storage setting my device went on a rampage and i am not able to use any feature of Spotify premium.. help pleas

Visitor

i took free trial of premium for 3 month today and after logging in to my account .. when i changed my storage setting my device went on a rampage and i am not able to use any feature of Spotify prem...

OscarDC

Moderator

308 Views

1 replies

0 likes

  • 308 Views
  • 1 replies
  • 0 likes

Superuser Contribution Die player Seite dreht sich nicht mehr wenn ich das Gerät zur Seite drehe, im Menü ist alles normal

Plan Premium Country Germany Device Huawei P20pro Operating System Android Oreo My Question or Issue Die player Seite dreht sich nicht mehr wenn ich das Gerät zur Seite drehe, im Menü ist alles normal

Casual Listener

Plan Premium   Country Germany   Device Huawei P20pro  Operating System Android Oreo   My Question or Issue   Die player Seite dreht sich nicht mehr wenn ich...

dfietkau

Newbie

5341 Views

7 replies

2 likes

  • 5341 Views
  • 7 replies
  • 2 likes

Solved!!Superuser Contribution My spotify playlist is showing empty

PlanFreeCountryIndiaDeviceSamsung galaxy A10 (early 2019)Operating SystemAndroid 11Spotify version 8.7.58.459 My Question or IssueI Can't use Spotify at all anymore. My library is completely empty and none of the playlists show tracks (even Spotify p...

Newbie

  Plan Free Country India Device Samsung galaxy A10 (early 2019) Operating System Android 11 Spotify version  8.7.58.459   My Question or Issue I Can't use Spotify at al...

Jeremy

Spotify Legend

2969 Views

1 replies

0 likes

  • 2969 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Android Auto and no mobile reception

I live in a rural area and regularly have no reception while travelling, so I have Spotify caching all liked songs, I even pre-cache before long trips, but as soon as I lose mobile reception the music stops. I don't understand the point of caching mu...

Visitor

I live in a rural area and regularly have no reception while travelling, so I have Spotify caching all liked songs, I even pre-cache before long trips, but as soon as I lose mobile reception the musi...

user-removed

Not applicable

729 Views

2 replies

0 likes

  • 729 Views
  • 2 replies
  • 0 likes

Superuser Contribution despite all the efforts shuffle not working well

PlanFreeCountryPakistan Device pc Operating Systemwindows My Question or Issuethe shuffle button not working well while using windows, whenever i put my playlist on shuffle it stops working, please help me get rid of this issue, i have got a website ...

Visitor

Plan Free Country Pakistan  Device  pc  Operating System windows   My Question or Issue the shuffle button not working well while using windows, whenever i put my playli...

Jeremy

Spotify Legend

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

Superuser Contribution Same ad repeats over and over again

I was supposed to listen more music, then the UTP ad suddenly appears for 3 days, and WHY every ad combo was UTP and why every must be single ads, and it is impossible to play other ads and double ads, and it is impossible to watch a short video to g...

Regular

I was supposed to listen more music, then the UTP ad suddenly appears for 3 days, and WHY every ad combo was UTP and why every must be single ads, and it is impossible to play other ads and double ad...

Jeremy

Spotify Legend

2169 Views

8 replies

0 likes

  • 2169 Views
  • 8 replies
  • 0 likes

Superuser Contribution Check connection - tried many things. Can't use spotify about to cancel my membership

I pay for the $10 a month premium plan, I have been using spotify for at least a couple of years. Last week I had a phone update, I don't know if that is what caused it, but it was around the same time I noticed that Spotify was not working cause I h...

Regular

I pay for the $10 a month premium plan, I have been using spotify for at least a couple of years. Last week I had a phone update, I don't know if that is what caused it, but it was around the same ti...

Jeremy

Spotify Legend

2600 Views

17 replies

4 likes

  • 2600 Views
  • 17 replies
  • 4 likes

Superuser Contribution Choppy/Stuttering playback

PlanPremiumCountryUSDeviceLg Q70Operating SystemAndroid 10 (up to date) My Question or Issue seemingly out of nowhere yesterday I went to shuffle a playlist like I always do and immediately noticed the song was glitchy, playing in second intervals. I...

Regular

  Plan Premium Country US Device Lg Q70 Operating System Android 10 (up to date)   My Question or Issue  seemingly out of nowhere yesterday I went to shuffle a playlist like...

Strangelub

Casual Listener

21976 Views

28 replies

4 likes

  • 21976 Views
  • 28 replies
  • 4 likes

Solved!!Superuser Contribution Android app crashes on startup

The Spotify Android app crashes on startup. This happens on both Android 11 and Android 12. The app is freshly installed and previously worked perfectly fine on this phone before. 08-26 15:30:20.101 19809 19809 E AndroidRuntime: FATAL EXCEPTION: main...

Newbie

The Spotify Android app crashes on startup. This happens on both Android 11 and Android 12. The app is freshly installed and previously worked perfectly fine on this phone before.   08-26 15:3...

OscarDC

Moderator

1612 Views

1 replies

0 likes

  • 1612 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liked songs not playing on Google Home

PlanPremiumCountryUkDeviceSamsung android A71Operating SystemAndroid 11 My Question or IssueHi, Liked Songs are not playing when casting to Google home devices. Tried multiple devices and reinstalling Spotify. Anyone else have this issue?

Music Fan

  Plan Premium Country Uk Device Samsung android A71 Operating System Android 11   My Question or Issue Hi,  Liked Songs are not playing when casting to Google home devi...

themadqueen

Casual Listener

3427 Views

16 replies

1 likes

  • 3427 Views
  • 16 replies
  • 1 likes

Superuser Contribution Downloads

All my downloads disappear when I restart my phone 

Visitor

All my downloads disappear when I restart my phone 

OscarDC

Moderator

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

Solved!! [Android][Other] Fix Spotify icon on media session in notification shade (Android 13)

Currently, when a media session is active, the Spotify icon is replaced with a white square.If the session is inactive (close Spotify completely via app switcher) then the icon will reappear.It also has a much larger and snazzier play button that sho...

Newbie

Currently, when a media session is active, the Spotify icon is replaced with a white square. If the session is inactive (close Spotify completely via app switcher) then the icon will reappear. ...

OscarDC

Moderator

644 Views

1 replies

0 likes

Android
Other
  • 644 Views
  • 1 replies
  • 0 likes

Superuser Contribution No audio from Spotify on Wireless Earbuds.

So I have the realme 7 Pro phone and Redmi Buds 3 Lite earbuds, whenever I try listening to something it shows that the song is playing but I can't hear anything, I can hear like 1-2 seconds of the song when I pause it but when I resume I still can't...

Newbie

So I have the realme 7 Pro phone and Redmi Buds 3 Lite earbuds, whenever I try listening to something it shows that the song is playing but I can't hear anything, I can hear like 1-2 seconds of the s...

Vasil

Moderator

1929 Views

3 replies

2 likes

  • 1929 Views
  • 3 replies
  • 2 likes

Superuser Contribution Autoplay

e of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc....

Visitor

e of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook ...

AlejaR

Moderator

525 Views

3 replies

0 likes

  • 525 Views
  • 3 replies
  • 0 likes