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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryUSADeviceSamsung Galaxy S8Operating System Android 9 My Question or IssueOn my phone I recently discovered my Liked song list is empty. Everything was as it should be last week. Now when I view the liked song lost its completely emp...
Plan Premium Country USA Device Samsung Galaxy S8 Operating System Android 9 My Question or Issue On my phone I recently discovered my Liked song list is empty. Everything was...
Spotify Legend
70880 Views
11 replies
1 likes
PremiumCountryFranceDeviceRedmi Note 8 proOperating System10QP1A.190711.020 My Question or IssueSince 1 week, my spotify App does not work and keep loading undefinitly so i can not use without being connected to wifi. I tried everything recommended i...
Premium Country France Device Redmi Note 8 pro Operating System 10QP1A.190711.020 My Question or Issue Since 1 week, my spotify App does not work and keep loading undefinitly so i can...
Spotify Legend
632 Views
3 replies
0 likes
PlanFree/PremiumCountryUnited States Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhenever I switch from my phone to PS4 via bluetooth, the screen goes blank an...
Plan Free/Premium Country United States Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,et...
Moderator
2154 Views
3 replies
0 likes
PlanPremiumCountryPolandDevice Samsung Galaxy A30sOperating SystemAndroid 11 My Question or IssueSo, some of my playlist have pretty long names. On the app, they don't show all the way most of the times. Mostly, it's just a part of the text and the r...
Plan Premium Country Poland Device Samsung Galaxy A30s Operating System Android 11 My Question or Issue So, some of my playlist have pretty long names. On the app, they don't s...
Spotify Legend
475 Views
1 replies
0 likes
Plan: PremiumCountry: MoroccoDevice: S22 ultra and S20 ultraOperating System: Android 12 and 11Issue: Spotify was working fine until this morning. It started streaming two songs then stops, and if I skip two songs, it would stop as well. I have tried...
Plan: Premium Country: Morocco Device: S22 ultra and S20 ultra Operating System: Android 12 and 11 Issue: Spotify was working fine until this morning. It started streaming two...
Spotify Legend
420 Views
2 replies
2 likes
PlanPremiumCountry DeviceSamsung galaxy S20/S21/S22Operating SystemAndroid My Question or IssueI've had this issue for some time now on my Samsung S21 and now my S22.Each time I pause my music using the lock screen, the Spotify controls widget disapp...
Plan Premium Country Device Samsung galaxy S20/S21/S22 Operating System Android My Question or Issue I've had this issue for some time now on my Samsung S21 and now my S22. E...
Regular
2581 Views
2 replies
1 likes
PlanFamily PlanCountryPhilippinesDevice(Xiaomi 11 Lite Pro)Operating System(Android 12) My Question or Issue
Plan Family Plan Country Philippines Device (Xiaomi 11 Lite Pro) Operating System (Android 12) My Question or Issue
Spotify Legend
260 Views
1 replies
0 likes
I've upgraded my account to the premium proposal and i'm still unable to use the spotify aplication on my "smart" phone. It's still saying to me that I've to upgrade... Well, i've tried to uninstall and then install again the application on my comput...
I've upgraded my account to the premium proposal and i'm still unable to use the spotify aplication on my "smart" phone. It's still saying to me that I've to upgrade... Well, i've tried to u...
Visitor
9439 Views
97 replies
0 likes
Since 1 week when I downloaded the new version my liked songs are not visible on the app but they are visible on my computer on the web. I know that there was the same issue in July for some people, but for me it's since 1 week and I can't solve it b...
Since 1 week when I downloaded the new version my liked songs are not visible on the app but they are visible on my computer on the web. I know that there was the same issue in July for some p...
Spotify Star
649 Views
3 replies
0 likes
PlanFreeCountryCanadaDeviceGoogle Nest HubOperating SystemAndroid? My Question or IssueIs there a way to play spotify music continously on Google Nest Hub? It appears that the music stops every few hours (perhaps when a playlist is done?).
Plan Free Country Canada Device Google Nest Hub Operating System Android? My Question or Issue Is there a way to play spotify music continously on Google Nest Hub? It appears t...
Casual Listener
418 Views
2 replies
0 likes
PlanDuoCountryUnited StatesDevice(Galaxy S20 Ultra) My Question or IssueI have a morning routine in my Google alarms to wake me up with a specific spotify playlist. It will do this, but after I stop my alarm, about 10-15 seconds later spotify will be...
Plan Duo Country United States Device (Galaxy S20 Ultra) My Question or Issue I have a morning routine in my Google alarms to wake me up with a specific spotify playlist. It will do this...
Moderator
406 Views
1 replies
0 likes
PlanPremiumCountryU.S.DeviceGalaxy Note 9Operating SystemAndroid 10 My Question or IssueAudio keeps skipping and cutting out repeatedly while connected to bluetooth headphones. Happens randomly, often for up to 10+ minutes at a time. Playback on phon...
Plan Premium Country U.S. Device Galaxy Note 9 Operating System Android 10 My Question or Issue Audio keeps skipping and cutting out repeatedly while connected to bluetooth headphone...
Spotify Legend
604 Views
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PlanFree/PremiumCountry: Switzerland Device(Oppo x3 find pro)Operating System(Android 12) My Question or IssueMy last ESET scan gave me this result.. (see screenshot)
Plan Free/Premium Country: Switzerland Device (Oppo x3 find pro) Operating System (Android 12) My Question or Issue My last ESET scan gave me this result.. (see screenshot)
Moderator
815 Views
5 replies
1 likes
Kindly assist me, when I use a link to direct me to Spotify, I get this error "something went wrong check your internet connection and try again" this is so annoying, even reinstall the app but still
Kindly assist me, when I use a link to direct me to Spotify, I get this error "something went wrong check your internet connection and try again" this is so annoying, even reinstall the app but still
Visitor
6512 Views
2 replies
0 likes
Hey, Ever since my Spotify app updated to version 8.7.48.1062 (today), I got a notification from my anti-virus software (Eset) that a malware or trojan (TrojanDropper.Agent.KBA) has been quarantined and is coming from the spotify app. As a safety pre...
Hey, Ever since my Spotify app updated to version 8.7.48.1062 (today), I got a notification from my anti-virus software (Eset) that a malware or trojan (TrojanDropper.Agent.KBA) has be...
Casual Listener
5734 Views
3 replies
3 likes
PlanPremiumCountryUnited States DeviceTCL 20SEOperating SystemAndroid 11 My Question or IssueI have premium and although I can play songs that I've directly searched for, I can't select songs within a playlist, especially a song radio station. I've c...
Plan Premium Country United States Device TCL 20SE Operating System Android 11 My Question or Issue I have premium and although I can play songs that I've directly searched for...
Spotify Legend
702 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceSamsung Galaxy A50Operating SystemAndroid 11 My Question or IssueEver since a few days ago, the app has been rendered completely unusable. I get a "something went wrong" error whenever I click on a playlist, podcast or a...
Plan Premium Country Canada Device Samsung Galaxy A50 Operating System Android 11 My Question or Issue Ever since a few days ago, the app has been rendered completely unusable. I get...
Moderator
796 Views
3 replies
0 likes
PlanPremium Device(Samsung tablet)Operating System(Android.) My Question or Issue Hi,Could you please tell me: 1) how to listen to all songs that have been downloaded to the device ?(it's very frustrating - tracks from playlists are not included in t...
Plan Premium Device (Samsung tablet) Operating System (Android.) My Question or Issue Hi, Could you please tell me: 1) how to listen to all songs that have be...
Spotify Legend
9987 Views
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The play pause bar does not appear, cant stop the app from playing music
The play pause bar does not appear, cant stop the app from playing music
Casual Listener
20208 Views
47 replies
12 likes
PlanPremiumCountryIndonesia DeviceRedmi note 10Operating SystemAndroid 12 My Question or IssueEver since last month the "good morning" tab section just gone for some reason and it's annoying because i actually like that feature.
Plan Premium Country Indonesia Device Redmi note 10 Operating System Android 12 My Question or Issue Ever since last month the "good morning" tab section just gone for some rea...
Moderator
1514 Views
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