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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

396753 Views

547 replies

35 likes

Account
Free
  • 396753 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8470 Views

0 replies

7 likes

  • 8470 Views
  • 0 replies
  • 7 likes

Superuser Contribution Playlist Enhance Issue

When shuffling while using the Playlist Enhance feature, the queue will have many songs doubled, i.e: a song will play twice in a row. This happens for what sometimes feels like half of the songs in the queue. Is there a reason this happens or a pote...

Casual Listener

When shuffling while using the Playlist Enhance feature, the queue will have many songs doubled, i.e: a song will play twice in a row. This happens for what sometimes feels like half of the songs in ...

Vasil

Moderator

1892 Views

7 replies

0 likes

  • 1892 Views
  • 7 replies
  • 0 likes

Superuser Contribution My Samsung S22 Ultra is stuck in Spotify login. I tried everything

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Elena

Moderator

613 Views

1 replies

0 likes

  • 613 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts filter "unplayed" not working!!

When I go to filter my podcasts so that I only see the ones that are unplayed. It shows plenty of podcasts that are played and I still have to scroll, scroll and scroll to get to what I want to listen to.PlanPremiumCountryUSA DeviceAndroid Pixel 6 pr...

Newbie

When I go to filter my podcasts so that I only see the ones that are unplayed. It shows plenty of podcasts that are played and I still have to scroll, scroll and scroll to get to what I want to liste...

Alex

Spotify Legend

1147 Views

1 replies

0 likes

  • 1147 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Login

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...

Vasil

Moderator

3907 Views

3 replies

1 likes

how do I rove this
no idea what this is
One Step Login is Activated
We are using a Samsung S10
we get
whenever we try to log in to Spotify
  • 3907 Views
  • 3 replies
  • 1 likes

Superuser Contribution Podcast Playback Order

PlanPremiumCountry UKDeviceHuawei P20 ProOperating SystemAndroid 9 My Question or IssueI'm trying to playback podcasts in the order they were released. I've ordered by date which has helped, but I find that it often goes back to Episode 1, which is f...

Casual Listener

  Plan Premium Country  UK Device Huawei P20 Pro Operating System Android 9   My Question or Issue I'm trying to playback podcasts in the order they were released.   ...

Beeberry3

Visitor

5793 Views

6 replies

0 likes

podcast
Podcast Episodes
Podcasts
  • 5793 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Why can't I go to artist or album from the three dots next to a song while using the googletv app?

PlanPremium (since 2009!) CountrySweden DeviceChromecast Operating SystemGoogle TV My Question or IssueWhen pressing three dots next to a song in the phone or desktop app I can go to artist or album. When I do the same on my chromecast google tv app ...

Casual Listener

Plan Premium (since 2009!)   Country Sweden   Device Chromecast   Operating System Google TV   My Question or Issue When pressing three dots next to a song in the pho...

erkdajerk

Casual Listener

569 Views

2 replies

0 likes

  • 569 Views
  • 2 replies
  • 0 likes

Superuser Contribution Android 13 media player icon missing

PlanPremiumCountrySwedenDevicePixel 6 ProOperating SystemAndroid 13My Question or IssueAndroid 13 media player icon missing which is really annoying, check the attachments please

Casual Listener

Plan Premium Country Sweden Device Pixel 6 Pro Operating System Android 13 My Question or Issue Android 13 media player icon missing which is really annoying, check the attachments please 🙂

Elena

Moderator

1160 Views

4 replies

0 likes

  • 1160 Views
  • 4 replies
  • 0 likes

Superuser Contribution New releases feed shows Something went wrong error message

PlanPremium Operating SystemAndroid 9 My Question or IssueFor the last 1-2 months my new releases feed hasn't been working.The bell icon shows a blue dot but that's it. Every time i open it, it shows a "Something went wrong" There's a try again butto...

Casual Listener

Plan Premium   Operating System Android 9   My Question or Issue For the last 1-2 months my new releases feed hasn't been working. The bell icon shows a blue dot but that's it. Ever...

Yordan

Moderator

5791 Views

38 replies

3 likes

error message
Newrelease
Something went wrong
  • 5791 Views
  • 38 replies
  • 3 likes

Superuser Contribution Automatic reproduction at earphone insertion

Hallo I would like to disabile the automatic reproduction of music when I plug the earphone in the smartphone Jack. I have a premium subscription, android 12 and a Motorola g30.I would appreciate any help.Best regards

Casual Listener

  Hallo I would like to disabile the automatic reproduction of music when I plug the earphone in the smartphone Jack.  I have a premium subscription, android 12 and a Motorola g30. I wou...

Vasil

Moderator

443 Views

3 replies

0 likes

  • 443 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Discover Weekly/Release Radar both only playing in shuffle order?

PlanFreeCountry USADeviceLG Aristo 2Operating SystemAndroid 8.1 My Question or Issue I noticed recently that my discover weekly and release radar playlists, which used to play in order, are now only available as shuffle? Is this a change in the way t...

Casual Listener

Plan Free Country  USA Device LG Aristo 2 Operating System Android 8.1   My Question or Issue  I noticed recently that my discover weekly and release radar playlists, which u...

newbs513

Newbie

5976 Views

9 replies

3 likes

  • 5976 Views
  • 9 replies
  • 3 likes

Superuser Contribution Cant listen to pumped up kicks

PlanPremiumCountryUnited StatesDeviceLG TributeOperating SystemI don't really know what LG phones use. My Question or IssueWhenever i try to listen to pumped up kicks it always says song unavailable even though it works on my computer or console.

Newbie

Plan Premium Country United States Device LG Tribute Operating System I don't really know what LG phones use.   My Question or Issue Whenever i try to listen to pumped up kicks it alwa...

Vasil

Moderator

1229 Views

3 replies

0 likes

  • 1229 Views
  • 3 replies
  • 0 likes

Superuser Contribution no download button for favorite songs

Hello, Basically on the Android app, I tried going to Favorite Songs, but no download button on there? On other playlists, there is one, however I can add songs to "Favorite Songs" by clicking the + inside the song, so I want those which I click + on...

Casual Listener

Hello,   Basically on the Android app, I tried going to Favorite Songs, but no download button on there?   On other playlists, there is one, however I can add songs to "Favorite Songs" ...

Yordan

Moderator

9311 Views

6 replies

1 likes

  • 9311 Views
  • 6 replies
  • 1 likes

Superuser Contribution Pas de connexion internet - Wifi ok

PlanPremiumCountryFranceDeviceSamsung Galaxy S20 FEOperating SystemAndroid 12 My Question or IssueBonjour,Je viens de changer de téléphone et je n'arrive plus à me connecter à mon compte spotify depuis le réseau mobile. Cela fonctionnait avec mon anc...

Regular

Plan Premium Country France Device Samsung Galaxy S20 FE Operating System Android 12   My Question or Issue Bonjour, Je viens de changer de téléphone et je n'arrive plus à me connecte...

Wilfried72

Regular

1010 Views

9 replies

0 likes

  • 1010 Views
  • 9 replies
  • 0 likes

Shuffle play removed again... Why?

PlanPremiumCountryGermanyDeviceHuawei P30 liteOperating SystemAndroid Why has the shuffle play button been removed completely again? I was so happy that it was back, but I guess it's back to the times of having to leave a Playlist to reshuffle it. Ho...

Casual Listener

Plan Premium Country Germany Device Huawei P30 lite Operating System Android   Why has the shuffle play button been removed completely again? I was so happy that it was back, but I gues...

dinomight

Spotify Star

1934 Views

1 replies

1 likes

  • 1934 Views
  • 1 replies
  • 1 likes

Dark mode bug - inverted colors

  PlanPremiumCountryPolandDevicePocophone F3Operating SystemAndroid 11My Question or IssueColours in the dark mode are inverted for the thumbnails, please see the examples attached.It can be seen on few of the screens.I suspect that there is a bug in...

Newbie

    Plan Premium Country Poland Device Pocophone F3 Operating System Android 11 My Question or Issue Colours in the dark mode are inverted for the thumbnails, please see the examples a...

Amay

Spotify Star

1319 Views

1 replies

0 likes

  • 1319 Views
  • 1 replies
  • 0 likes

Android Lock Screen no longer has playback controls

My lock screen has always shown the song currently playing on spotify and it would let be pause, and change the song, but for some reason I woke up and now it appears like this. Just the song title in a really small font, and pressing it doesn't do a...

Newbie

My lock screen has always shown the song currently playing on spotify and it would let be pause, and change the song, but for some reason I woke up and now it appears like this. Just the song title i...

MauriceMV

Spotify Star

894 Views

1 replies

0 likes

  • 894 Views
  • 1 replies
  • 0 likes

Superuser Contribution strange behaviour on Android - 'music' filter shows unknown account

using version 8.7.62.268 on a Sony Xperia X running Android 8. the newly-added 'music' filter, upon tapping on it, shows an unknown account that doesn't belong to me. my music library still links to my own account. see attached screenshots.

Roadie

using version 8.7.62.268 on a Sony Xperia X running Android 8.   the newly-added 'music' filter, upon tapping on it, shows an unknown account that doesn't belong to me. my music library stil...

unseenlarks

Roadie

1047 Views

7 replies

0 likes

Android
  • 1047 Views
  • 7 replies
  • 0 likes

Superuser Contribution Android App Starts Skipping like a scratched CD and stops playing when Phone is in lock screen

PlanPremiumCountryUSADevicePixel 3aXLOperating SystemAndroid 11 My Question or IssueWhen I lock my screen and set my phone down it almost immediately starts skipping like a scratched CD and sometimes even stops playing until I pick up the phone. I be...

Casual Listener

Plan Premium Country USA Device Pixel 3aXL Operating System Android 11   My Question or Issue When I lock my screen and set my phone down it almost immediately starts skipping like a s...

Jaqyra24

Newbie

1731 Views

5 replies

3 likes

App Skipping and Stopping when Locked Screen
  • 1731 Views
  • 5 replies
  • 3 likes

Superuser Contribution I can't get logged into Spotify or download app as when I try it says I'm offline, how do I get 'onl

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Alex

Spotify Legend

311 Views

1 replies

0 likes

  • 311 Views
  • 1 replies
  • 0 likes

Superuser Contribution Allow explicit content option removed from the menu on my android app

PlanPremiumCountryKoreaDeviceSamsung Galaxy Operating SystemAndroid My Question or IssueHi,I accidently disabled the allow explicit content option from my android Spotify app and realized this option has been removed from the option. What should I do...

Casual Listener

Plan Premium Country Korea Device Samsung Galaxy  Operating System Android   My Question or Issue Hi, I accidently disabled the allow explicit content option from my android Spot...

Yordan

Moderator

910 Views

1 replies

0 likes

  • 910 Views
  • 1 replies
  • 0 likes