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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118963 Views

27 replies

4 likes

  • 118963 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239995 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239995 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600979 Views

79 replies

3 likes

  • 600979 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493288 Views

581 replies

42 likes

Account
Free
  • 493288 Views
  • 581 replies
  • 42 likes

Superuser Contribution [ANDROID] No Internet connection problem in app since i travelled to Egypt

Hi,The app was working perfectly in Italy, but since i travelled to Egypt for Work it always appears "No internet connection" when i try to play online music.The desktop application, instead is working perfectly, same network it has been used for bot...

Visitor

Hi, The app was working perfectly in Italy, but since i travelled to Egypt for Work it always appears "No internet connection" when i try to play online music. The desktop application, instead is w...

Alex

Spotify Legend

694 Views

1 replies

0 likes

  • 694 Views
  • 1 replies
  • 0 likes

Superuser Contribution 2 devices, 2 different playlists

PlanPremiumCountryUnited Kingdom DeviceOppo Find X2 ProOperating SystemAndroid My Question or IssueI am just trying to find out if this is possible and how. My scenario is as follows: I would like to listen to my own music while at work. My wife woul...

Newbie

Plan Premium Country United Kingdom  Device Oppo Find X2 Pro Operating System Android   My Question or Issue I am just trying to find out if this is possible and how. My scenario ...

Dian

Spotify Legend

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sleep playlist cannot be deleted

Premium play, UK, Galaxy A51, Android None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating Sys...

Visitor

Premium play, UK, Galaxy A51, Android None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Devi...

MihailY

Moderator

1517 Views

3 replies

0 likes

  • 1517 Views
  • 3 replies
  • 0 likes

Superuser Contribution All playlists are gone after clean reinstall

PlanPremiumCountryCanadaDeviceLG Velvet Operating SystemAndroid, do not know what version My Question or IssueAfter a full reinstall of Spotify (which I had to do for a whole other issue with local files being greyed out for no reason), I ended up wi...

Casual Listener

  Plan Premium Country Canada Device LG Velvet  Operating System Android, do not know what version   My Question or Issue After a full reinstall of Spotify (which I had to d...

AlejaR

Moderator

628 Views

2 replies

0 likes

  • 628 Views
  • 2 replies
  • 0 likes

Superuser Contribution Android app crashing after clicking 'hide this song'

Clicking hide this songs crashed app after last update PlanPremiumCountry DeviceAndroid galaxy s10Operating SystemAndroid 12 My Question or Issue

Casual Listener

Clicking hide this songs crashed app after last update  Plan Premium Country   Device Android galaxy s10 Operating System Android 12   My Question or Issue  

AlejaR

Moderator

512 Views

3 replies

0 likes

  • 512 Views
  • 3 replies
  • 0 likes

Superuser Contribution you're offline check your connection and try again

PlanFreeCountryMoved to Korea couple weeks agoDeviceGalaxy s8 Operating SystemAndroid OreoMy Question or IssueOk so I just restarted my phone cuz it was being stupid and now the spotify is not letting me to login...It's keep saying you're offline che...

Visitor

Plan Free Country Moved to Korea couple weeks ago Device Galaxy s8  Operating System Android Oreo My Question or Issue Ok so I just restarted my phone cuz it was being stupid and n...

AlejaR

Moderator

7526 Views

3 replies

0 likes

  • 7526 Views
  • 3 replies
  • 0 likes

Superuser Contribution Sleeptimer ends too early.

I use the sleep timer mostly when I go to bed. I usually set it for an hour, but in the last few weeks Spotify has stopped playing after 5 songs, which is about 15-20 minutes....

Newbie

I use the sleep timer mostly when I go to bed. I usually set it for an hour, but in the last few weeks Spotify has stopped playing after 5 songs, which is about 15-20 minutes....

OscarDC

Moderator

1381 Views

1 replies

0 likes

  • 1381 Views
  • 1 replies
  • 0 likes

Superuser Contribution randomly switches to Radio based on Playlist

Premium PlanAndroid Galaxy J3VWhy in the middle of my playlist playing (4000+ songs) sorted by title, does it switch over to 'Radio based on Playlist' all by itself? This is in a store, my playlist is customer friendly, I can't have random songs play...

Music Fan

Premium Plan Android Galaxy J3V Why in the middle of my playlist playing (4000+ songs) sorted by title, does it switch over to 'Radio based on Playlist' all by itself? This is in a store, my playli...

MihailY

Moderator

12757 Views

16 replies

1 likes

  • 12757 Views
  • 16 replies
  • 1 likes

Solved!! Lag when searching through Liked Songs on Android

So I recently swapped phones to what should be a much faster and smoother experience (LG G7 -> Samsung Galaxy S21 Ultra)I have 1700+ songs in my liked songs playlist, and the LG phone could search through this no problem. My new Samsung however hangs...

Casual Listener

So I recently swapped phones to what should be a much faster and smoother experience (LG G7 -> Samsung Galaxy S21 Ultra) I have 1700+ songs in my liked songs playlist, and the LG phone could se...

DJFreshJuice

Casual Listener

793 Views

2 replies

0 likes

  • 793 Views
  • 2 replies
  • 0 likes

Superuser Contribution Por que se pausa mientras reproduce?

Reproduce música y después se pausa hasta que le vuelvo a poner play reproduce de nuevo

Visitor

Reproduce música y después se pausa hasta que le vuelvo a poner play reproduce de nuevo

Alex

Spotify Legend

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

Superuser Contribution current playlist missing mobile, can only see current song

cannot see the full playlist on mobile. only shows current song and only option causes skip to next song. very frustrating, left 1 star review on google play store until this is resolved. Samsung s9+, verizon, if it matters

Visitor

cannot see the full playlist on mobile. only shows current song and only option causes skip to next song. very frustrating, left 1 star review on google play store until this is resolved. Samsung s9+...

Lyubka

Moderator

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can i disable spotify as my samsung Ao2s alarm clock

PlanFree/PremiumCountry england Device samsung Ao2s(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System android(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueDisable spotify as my alarm clock I'm not good with phones so I ...

Visitor

Plan Free/Premium Country england   Device samsung Ao2s (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System android (iOS 10, Android Oreo, Windows 10,etc.)   ...

Vasil

Moderator

549 Views

1 replies

0 likes

  • 549 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sharing to Instagram stories not working

Device(Galaxy S5)Operating System(Android Marshmallow) My Question or IssueWhen I try sharing a song to IG (the option is present in the menu), it fails. It either shows a blank screen or the green loading circle for a second, but it always fails, ev...

Newbie

Device (Galaxy S5) Operating System (Android Marshmallow)   My Question or Issue When I try sharing a song to IG (the option is present in the menu), it fails.   It either shows a b...

MihailY

Moderator

704 Views

1 replies

0 likes

  • 704 Views
  • 1 replies
  • 0 likes

Superuser Contribution Migrate home sound library to cloud?

I have Spotify premium and I heard that you can put your own files to the cloud. Is that true? I'm planning to buy a portable SSD, put all my offline music lib (mp3) on it and upload it through my android phone on a place where there is fast internet...

Newbie

I have Spotify premium and I heard that you can put your own files to the cloud. Is that true?   I'm planning to buy a portable SSD, put all my offline music lib (mp3) on it and upload it thro...

Vasil

Moderator

1140 Views

1 replies

0 likes

  • 1140 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts not playing

Music playlists playing ok, but when I click on a podcast it won't play.PlanPremiumCountryUSADeviceSamsung Galaxy Note 20 5G UltraOperating System Android Oreo.

Casual Listener

Music playlists playing ok, but when I click on a podcast it won't play. Plan Premium Country USA Device Samsung Galaxy Note 20 5G Ultra Operating System  Android Oreo.

Lyubka

Moderator

15045 Views

29 replies

3 likes

  • 15045 Views
  • 29 replies
  • 3 likes

Upcoming Feature?

DEVICE: Mi A2/6X (Android) I open the lyrics to a song, then I found this microphone button. It only appeared when I turn my phone back on when Spotify is open in lyrics mode and when I change apps then return to Spotify that's still in lyrics mode. ...

Casual Listener

DEVICE: Mi A2/6X (Android)   I open the lyrics to a song, then I found this microphone button. It only appeared when I turn my phone back on when Spotify is open in lyrics mode and when I ...

432 Views

0 replies

0 likes

  • 432 Views
  • 0 replies
  • 0 likes

Superuser Contribution Log in with Facebook

Freshly reinstalled phone and app. Its a huawei p20 pro on android 10. It was the same as before and it was working for years.Now I want to log in with Facebook and it takes me to the browser where I log in and press on the green button and it takes ...

Casual Listener

Freshly reinstalled phone and app. Its a huawei p20 pro on android 10. It was the same as before and it was working for years. Now I want to log in with Facebook and it takes me to the browser where...

AlejaR

Moderator

354 Views

1 replies

0 likes

  • 354 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why are my local files not showing up?

None of my local files are showing up in my mobile app, I've tried opening the files with Spotify and nothing happens it just shows me the empty playlist, reset phone multiple times and app is up to date, pixel 5a Android 13

Visitor

None of my local files are showing up in my mobile app, I've tried opening the files with Spotify and nothing happens it just shows me the empty playlist, reset phone multiple times and app is up to ...

AlejaR

Moderator

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

Superuser Contribution the mobile app get stuck on a gray screen upon login

i have more than enough space for the app on my phone, but every time i try to log into my account, it gets stuck on a gray screen and wont go past it. i have tried reinstalling, cache clearing, and phone resets, yet nothing helps.

Visitor

i have more than enough space for the app on my phone, but every time i try to log into my account, it gets stuck on a gray screen and wont go past it. i have tried reinstalling, cache clearing, and ...

OscarDC

Moderator

3146 Views

3 replies

0 likes

  • 3146 Views
  • 3 replies
  • 0 likes