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Get help for your Android mobile or tablet
Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...
PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...
App Version8.5.78.909PlanPremiumCountryU.S.A.DeviceLG G8X ThinQOperating SystemAndroid 10 My Question or IssueEvery time I click an Artist or Album from the main page."Sorry, something went wrong. That didn't work. Please have another go." If I searc...
Premium AndroidMy question or problem: Top features on the home page are constantly changing; I get used to one, then it changes and the other comes. The feature showing the lists was very good, but it's gone, I want it to come back
PlanPremiumCountryUSADeviceNOTE 10 PlusOperating SystemDroid(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI use a bluetooth daily sync to 2 cell phones. When I hang up on a call over 5 min. on my iphone . My droid will start spotify whe...
PlanPremiumCountryUKOperating SystemAndroid 9 I know it's probably not a massive app breaking bug, but my android app lets me set any collabortive playlist to public while still remaining collabortive. the option isn't 'greyed out' like it is on desk...
PlanPremiumCountryUSDeviceS10+Operating SystemAndroid My Question or IssueI spent ten minutes trying to find out how to open a ticket with you guys. That's ridiculous. This needs to be in the app itself. It's insanely unclear how to even get to this ...
I have been using spotify off and on for about 2 years now and one of my biggest problems is that the dislike button (appeared as a skip symbol, when you would tap it, it wouldn't reccomend that song or other songs like it to you.) Is gone, why? No c...
PlanPremiumCountryFranceDevice(Samsung Galaxy S7 or Galaxy Tab A on Marshall Acton II)Operating System(Android Oreo) My Question or Issue Hello, When I connect my device (galaxy S7 or galaxy tab A, same problem) on my speaker Marshall Acton II with s...
PlanPremiumCountryTurkey DeviceSamsung S10 PlusOperating SystemAndroid My Question or Issue Hello, is there a way to disable this feature? I've looked on the community posts but couldn't find it or dont know what keywords to use. Using volume keys wh...
PlanPremiumCountryUKDeviceSamsung S20Operating SystemAndriodMy Question or IssueSpotify starts playing on its own when app is not launched, phone is locked. I have the latest operating system and the latest version of the Spotify app. How do I stop t...
Greetings! I use Spotify web through mobile browser ( chrome on android) to listen to many podcasts. Recently, I noticed that it fails to open on mobile data ( Jio network) but works with Airtel network. Any way to address this?
PlanFreeCountryItalyDeviceS10 liteOperating Systemandroid 10 My Question or Issue whenever i try to play a song that is into a playlist i see this;I tried to cancel cache and reinstall the app but it didn't work.
Plan: PremiumCountry: USA DeviceSamsung Galaxy 9Operating SystemAndroid 10 My Question or Issue When I start the Spotify app on my phone, it does not load. It shows a black screen or sometimes a black screen with the spotify logo on it for several mi...
When i try to listen to playlist radio it says "radiostation error failed to load radio station try again later"
PlanPremiumDeviceNokia 7 plusOperating SystemAndroid 10. My Question or IssueI can't see who's adding songs to family mix, the list is just empty, work fine on PC.
My app crashes as soon as I open it. I've reset my phone, updated my phone and reinstalled the app multiple times. Idk what else to do to fix it! Would appreciate any help. I took a video screen recording.PlanPremiumCountry UK DeviceSamsung s9Operati...
PlanFreeCountryCanadaDevicePendoo x10 xmaxOperating SystemAndroid 9 My Question or IssueWith the new update, I have a problem with Spotify crashing after ads. It doesn't happen all the time, but probably 2/3rds of the time. The screen just goes black...
hey folks, see attached image. can anyone tell me what pressing the ""clear data"" button does on my android phone? in my ""apps"" section of the settings menu, all of my mobile apps are taking up serious space when they aren't even running. and spot...
PlanPremiumOperating SystemAndroid 9 My Question or IssueHi everyone, Since a few hours ago I can't reach my queued songs list : the button is Grey, as if I hadn't subscribed to Spotify premium.Any ideas on the reason? Thank you's Samuel Padolus
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Why does the Spotify application keep being so slow? I has been like this for years and whenever I try to use the app it keeps being slow and being stuck trying to load menus, song or anything. It is so annoying and must be solved.