Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
111365 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
223995 Views
144 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
581261 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
478544 Views
577 replies
40 likes
PlanPremiumCountrySwedenDeviceSamsung Galaxy S21 UltraOperating SystemAndroid Oreo, Windows 10) My Question or IssueHELP! I see several threads with the same issue, but none have been answered?!Regardless if I play a song on my Chrome cast, PC, Sonos...
Plan Premium Country Sweden Device Samsung Galaxy S21 Ultra Operating System Android Oreo, Windows 10) My Question or Issue HELP! I see several threads with the same issue, but ...
Moderator
467 Views
1 replies
0 likes
PlanFree/PremiumDeviceAndroid 10 I've been using the Android app for more than two years and for the most part ads were fine, however it got really worse recently. Not only I get two ads every 10/15 minutes, sometimes even less, or after two songs, b...
Plan Free/Premium Device Android 10 I've been using the Android app for more than two years and for the most part ads were fine, however it got really worse recently. Not only I get two a...
Moderator
484 Views
1 replies
0 likes
Obtuve mensajes a mi correo y a mi número de celular que decía que ya he pagado, pero al usar la app sale el plan gratis nada premiun
Obtuve mensajes a mi correo y a mi número de celular que decía que ya he pagado, pero al usar la app sale el plan gratis nada premiun
Moderator
2902 Views
3 replies
0 likes
Estava ouvindo uma música e sem querer meu dedo esbarrou no botão de ocultar/bloquear quando na verdade eu queria adicionar como favorita e sem querer eu perdi a música que nem lembro o nome. Há algum lugar onde eu possa ver as músicas que ocultei e ...
Estava ouvindo uma música e sem querer meu dedo esbarrou no botão de ocultar/bloquear quando na verdade eu queria adicionar como favorita e sem querer eu perdi a música que nem lembro o nome. Há algu...
Visitor
8655 Views
5 replies
1 likes
PlanPremiumCountryBrazilDeviceXiaomi Redmi S2 My Question or IssueA few days ago I got this god awful update that messed up my home screen so bad I'm actually considering dropping this app for the first time, and apparently it's not even an actual up...
Plan Premium Country Brazil Device Xiaomi Redmi S2 My Question or Issue A few days ago I got this god awful update that messed up my home screen so bad I'm actually considering droppin...
Casual Listener
997 Views
3 replies
1 likes
premium/usa/samsung galaxy s22 ultra, android 12every time i get a sms notification on AA the music volume lowers. ok. NBD... but lately, the volume never returns to normal. it stays lowered till i unplug/re-plug phone. it doesnt do this with any of ...
premium/usa/samsung galaxy s22 ultra, android 12 every time i get a sms notification on AA the music volume lowers. ok. NBD... but lately, the volume never returns to normal. it stays lowered ti...
Moderator
2192 Views
1 replies
1 likes
On Spotify version 8.7.68.568, the volume rocker is suddenly tiny and I cannot use my finger to control the rocker. The rocker used to span almost the whole width of the screen and I could use my finger. PlanPremiumCountryusaDevicegalaxy s10+Operatin...
On Spotify version 8.7.68.568, the volume rocker is suddenly tiny and I cannot use my finger to control the rocker. The rocker used to span almost the whole width of the screen and I could use my fin...
Spotify Legend
688 Views
3 replies
0 likes
PlanFree/PremiumCountry DeviceSamsung Galaxy S20 FEOperating SystemAndroid 12 My Question or IssueBought a new Galaxy S20, renamed it on the phone to "My Galaxy S20" and registered it on Google with exactly this name. However on Spotify Connect (desk...
Plan Free/Premium Country Device Samsung Galaxy S20 FE Operating System Android 12 My Question or Issue Bought a new Galaxy S20, renamed it on the phone to "My Galaxy S20" and...
Moderator
2636 Views
3 replies
0 likes
I am using a Samsung Galaxy S20, Android 11, and the most recent version of Spotify in the play store: 8.6.24.918 (new as of May 3, 2021).I typically close Spotify completely when I am not using it to save battery. However, I have noticed recently th...
I am using a Samsung Galaxy S20, Android 11, and the most recent version of Spotify in the play store: 8.6.24.918 (new as of May 3, 2021). I typically close Spotify completely when I am not using ...
Spotify Legend
1274 Views
2 replies
3 likes
So, I somehow created a shortcut on my android phone of a podcast that I listen to frequently. No idea how I did it but I want to do it again and I've tried everything. Can someone please tell me how to do this?!
So, I somehow created a shortcut on my android phone of a podcast that I listen to frequently. No idea how I did it but I want to do it again and I've tried everything. Can someone please tell me how...
Spotify Legend
4547 Views
3 replies
0 likes
I have an issue thats been going on for the past few weeks. Whenever I play music and my screen turns black (turning off) the music buffers. I thought maybe it was my earbuds so I got new ones, then figuring out that it was only when I had my phone o...
I have an issue thats been going on for the past few weeks. Whenever I play music and my screen turns black (turning off) the music buffers. I thought maybe it was my earbuds so I got new ones, then ...
Moderator
2418 Views
10 replies
0 likes
PlanPremiumCountryIsraelDeviceSamsung S22Operating SystemAndroid 12 My Question or IssueApp version 8.7.70.553 When audio is paused and sent to background, after about an hour/hour and a half the audio doesnt play when returning to app. Steps to repr...
Plan Premium Country Israel Device Samsung S22 Operating System Android 12 My Question or Issue App version 8.7.70.553 When audio is paused and sent to background, after abo...
Moderator
489 Views
1 replies
0 likes
For months now, I have had an issue when shuffling my Liked playlist, where some songs will play twice in a row, and I have to manually skip ahead. I have tried both a quick and a clean reinstall of the app (Android) but the issue persists.
For months now, I have had an issue when shuffling my Liked playlist, where some songs will play twice in a row, and I have to manually skip ahead. I have tried both a quick and a clean reinstall of ...
Spotify Legend
1118 Views
1 replies
1 likes
PlanPremiumCountryU.KDeviceSamsung Galaxy A13Operating SystemAndroid Snow Cone My Question or IssueSometimes, when I click the "like" button it does not turn green. When I look at my "Liked Songs" playlist it is there but I do get confused. Just in c...
Plan Premium Country U.K Device Samsung Galaxy A13 Operating System Android Snow Cone My Question or Issue Sometimes, when I click the "like" button it does not turn green. W...
Moderator
756 Views
2 replies
1 likes
Spotify is not working on my android phone. Constantly getting the something went wrong error" and music doesnt play at all - can anyone help?
Spotify is not working on my android phone. Constantly getting the something went wrong error" and music doesnt play at all - can anyone help?
Spotify Star
436 Views
1 replies
0 likes
Hello,I get a bleep sound every time spotify starts a new song. How do I switch it off? I have an android phone and my settings are in DutchRegards
Hello, I get a bleep sound every time spotify starts a new song. How do I switch it off? I have an android phone and my settings are in Dutch Regards
357 Views
0 replies
0 likes
Plan: premiumDeviceSamsung galaxy S9Operating SystemAndroidVersion: 8.6.20.1063My Question or IssueMy home screen layout has changed completely. It is now only showing one album or podcast per category, and it doesn't show recently played at the top....
Plan: premium Device Samsung galaxy S9 Operating System Android Version: 8.6.20.1063 My Question or Issue My home screen layout has changed completely. It is now only showing one album or podc...
Newbie
4588 Views
12 replies
7 likes
PlanFreeCountryUnited StatesDeviceSamsung Galaxy A03sOperating System(Android 12 My Question or IssueI made a Playlist of my favorite Broadway and Disney songs, and it won't shuffle. All the songs play in order. Even the button is missing. How do I f...
Plan Free Country United States Device Samsung Galaxy A03s Operating System (Android 12 My Question or Issue I made a Playlist of my favorite Broadway and Disney songs, and it won't ...
Moderator
323 Views
1 replies
0 likes
PlanPremiumCountryPhilippines DeviceHuawei Mate 20 proOperating SystemAndroid My Question or IssueHello, I'm new in spotify and bought yearly subscription. i only face 1 issue while using spotify, everytime i use search bar (e.g search for "I don't w...
Plan Premium Country Philippines Device Huawei Mate 20 pro Operating System Android My Question or Issue Hello, I'm new in spotify and bought yearly subscriptio...
Moderator
359 Views
1 replies
0 likes
Whenever I use Spotify on my android phone, I've noticed whenever the androids screen goes off to black, the music playing begins to slow down and I start hearing static noise. However, when I press the power button to turn on the screen again, the m...
Whenever I use Spotify on my android phone, I've noticed whenever the androids screen goes off to black, the music playing begins to slow down and I start hearing static noise. However, when I press ...
Moderator
736 Views
1 replies
0 likes
