Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • hnavia
  • Regular
  • 27924 Views
  • 59 replies
  • 23 likes
  • 27924 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870448 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870448 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24756 Views
  • 3 replies
  • 0 likes
  • 24756 Views
  • 3 replies
  • 0 likes

[Android] Can't play liked songs in order of artist

I would like to play my liked songs in order of artist. I can sort the list by artist, but no matter what I do, it plays in random (shuffle play ) order. - Android phoneThis has made Spotify Much less enjoyable, and if it cannot be fixed, I plan to c...

  • Visitor
  • I would like to play my liked songs in order of artist. I can sort the list by artist, but no matter what I do, it plays in random (shuffle play ) order.  - Android phone This has made Spotify ...
  • Amayy
  • Spotify Star
  • 248 Views
  • 1 replies
  • 1 likes
  • Android
  • 248 Views
  • 1 replies
  • 1 likes

[Android][Radio] I can't find playlist radio on Android anymore

When I go to a playlist on my Android phone I can't find "radio" anymore. Why? I want it back!

  • Music Fan
  • When I go to a playlist on my Android phone I can't find "radio" anymore. Why? I want it back!
  • Amayy
  • Spotify Star
  • 263 Views
  • 1 replies
  • 0 likes
  • Android
    Radio
  • 263 Views
  • 1 replies
  • 0 likes

[Android] my spotify won't play any music

Its been 1 months since my spotify won't play songs. I already uninstalled it several times and had enough storage to be able to use spotify. My premium can't be use because of this. I need help i did everything to be able to fix this yet nothing wor...

  • Visitor
  • Its been 1 months since my spotify won't play songs. I already uninstalled it several times and had enough storage to be able to use spotify. My premium can't be use because of this. I need help i di...
  • Amayy
  • Spotify Star
  • 657 Views
  • 1 replies
  • 0 likes
  • Android
  • 657 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Profile Followers/Following - Colours Reversed

PlanPremiumCountryU.KDeviceOppo Find X3 Lite Operating SystemAndroid 11 Spotify Version8.6.68.1225 When going to my list of profile followers or who I follow, all of them appear to be greyed out (appears that the colours have reversed - greyed out if...

  • Music Fan
  • Plan Premium Country U.K Device Oppo Find X3 Lite  Operating System Android 11   Spotify Version 8.6.68.1225   When going to my list of profile followers or who I foll...
  • Alex
  • Spotify Legend
  • 391 Views
  • 1 replies
  • 0 likes
  • 391 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song/Playlist radio not working

PlanPremiumCountryNetherlandsDeviceLG G6SystemAndroid 9 My Question or IssueI can't seem to start radio playlists anymore, from neither songs nor albums. Tried reinstalling the app, didn't work. I couldn't find anything in settings either. Every time...

  • Visitor
  •   Plan Premium Country Netherlands Device LG G6 System Android 9   My Question or Issue I can't seem to start radio playlists anymore, from neither songs nor albums. Tried reinst...
  • Alex
  • Spotify Legend
  • 9474 Views
  • 17 replies
  • 2 likes
  • 9474 Views
  • 17 replies
  • 2 likes

Superuser Contribution Never shuffle by default

Using premium on Android, I'd like the default when playing an album to be NOT shuffle play. So I can just press the green button and play an album from the beginning and not faff around pressing the interlinked arrows in now playing. Why is this not...

  • Regular
  • Using premium on Android, I'd like the default when playing an album to be NOT shuffle play. So I can just press the green button and play an album from the beginning and not faff around pressing the...
  • CarlosE
  • Moderator
  • 514 Views
  • 3 replies
  • 0 likes
  • 514 Views
  • 3 replies
  • 0 likes

Superuser Contribution Liked albums not sync across devices

PlanPreniumCountryCanada DeviceLG G6Operating SystemAndroid My Question or IssueHi, My issue is that my liked album and songs are not sync correctly across my devices. I mainly use my destock (Win 10) to select and like album. But when I switch to my...

  • Casual Listener
  • Plan Prenium Country Canada   Device LG G6 Operating System Android   My Question or Issue Hi,   My issue is that my liked album and songs are not sync correctly across my...
  • CarlosE
  • Moderator
  • 330 Views
  • 1 replies
  • 0 likes
  • 330 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files impossible to download through existing guides

PlanPremiumCountryUkDeviceSamsung S20 FEOperating SystemAndroid My Question or IssueI've been looking around for answers as to how I can sync my local and desktop files to allow me to play local files on my mobile, however nothing of use appears to b...

  • Newbie
  • Plan Premium Country Uk Device Samsung S20 FE Operating System Android   My Question or Issue I've been looking around for answers as to how I can sync my local and desktop files to al...
  • MafeG
  • Spotify Legend
  • 524 Views
  • 1 replies
  • 0 likes
  • 524 Views
  • 1 replies
  • 0 likes

Superuser Contribution SD card corrupted, cant delete .ldb file

PlanPremiumCountryNorwayDeviceSamsung Galaxy S8Operating SystemAndroid 9 My Question or IssueI have used a SanDisk 64GB SD-card for my music and photos for some time now, years actually. I've had issues like Spotify automatically switching my downloa...

  • Casual Listener
  • Plan Premium Country Norway Device Samsung Galaxy S8 Operating System Android 9   My Question or Issue I have used a SanDisk 64GB SD-card for my music and photos for some time now, yea...
  • Jeremy
  • Spotify Legend
  • 1121 Views
  • 3 replies
  • 0 likes
  • 1121 Views
  • 3 replies
  • 0 likes

Superuser Contribution podcast now has ads and sounds slowed down

I have Spotify premium, I'm in the United States, my device is a OnePlus 6t, I'm running Android 11. I have already cleared storage and cache and reinstalled Spotify. I have been listening to the podcast high rollers DnD ( https://open.spotify.com/sh...

  • Casual Listener
  • I have Spotify premium, I'm in the United States, my device is a OnePlus 6t, I'm running Android 11.   I have already cleared storage and cache and reinstalled Spotify.   I have been li...
  • Xenia
  • Moderator
  • 5144 Views
  • 33 replies
  • 0 likes
  • 5144 Views
  • 33 replies
  • 0 likes

Superuser Contribution Home page turned into vertical view

My android spotify homepage just shifted to a style where I can no longer scroll horizontally through subsections on the homepage, and must now scroll vertically through an infinitely long list of random individual items from across spotify's usual h...

  • Visitor
  • My android spotify homepage just shifted to a style where I can no longer scroll horizontally through subsections on the homepage, and must now scroll vertically through an infinitely long list of ra...
  • Jak7874
  • Casual Listener
  • 619 Views
  • 3 replies
  • 0 likes
  • 619 Views
  • 3 replies
  • 0 likes

transfering a song from pc to android

PlanpremiumCountry Devicegalaxy s10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI added a local file song to my pc and added it to a playlist and opened a hot spot so my phone and my pc would be on the same wifi network...

  • Newbie
  • Plan premium Country   Device galaxy s10 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I added a local file song to my pc and added it to a ...
  • Amayy
  • Spotify Star
  • 360 Views
  • 1 replies
  • 0 likes
  • 360 Views
  • 1 replies
  • 0 likes

Superuser Contribution SD card button not appearing

PlanFamily PremiumCountryMalaysia Device(Realme C3)Operating System(Android 10) My Question or IssueSo I download all of my songs through SD card but Today,all of my songs have been downloaded through Internal Storage and making my phone have no more...

  • Newbie
  • Plan Family Premium Country Malaysia   Device (Realme C3) Operating System (Android 10)   My Question or Issue So I download all of my songs through SD card but Today,all of my...
  • MafeG
  • Spotify Legend
  • 327 Views
  • 1 replies
  • 0 likes
  • 327 Views
  • 1 replies
  • 0 likes

Spotify Connect: supported devices disappeared

PlanPremiumCountryGermanyDeviceHuawei P20 Pro (10.0), Samsung S6 lite (11.0), iPhone 11 (14.6)Operating SystemAndroid, iOS, Windows... My Question or IssueI have several Spotify Connect enabled devices, that are still supported and (despite beeing br...

  • Newbie
  • Plan Premium Country Germany Device Huawei P20 Pro (10.0), Samsung S6 lite (11.0), iPhone 11 (14.6) Operating System Android, iOS, Windows...   My Question or Issue I have several Spot...
  • Luan
  • Spotify Star
  • 1131 Views
  • 1 replies
  • 0 likes
  • Smart Speakers
  • 1131 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android App Will Not Play

PlanPremiumCountryUKDeviceLG G7 ThinQOperating SystemAndroid 10 My Question or IssueI am unable to play any songs/podcasts on the Spotify Android app and the My Library tab is completely empty. For the last few days I have been completely unable to p...

  • Casual Listener
  • Plan Premium Country UK Device LG G7 ThinQ Operating System Android 10   My Question or Issue I am unable to play any songs/podcasts on the Spotify Android app and the My Library tab i...
  • Jeremy
  • Spotify Legend
  • 626 Views
  • 3 replies
  • 1 likes
  • 626 Views
  • 3 replies
  • 1 likes

Superuser Contribution Group Session Not Synced

PlanPremiumCountryUSDeviceSamsung Galaxy S10+ and Samsung Galaxy A50Operating SystemAndroid My Question or IssueWhen using "Group Session", my friend reports that her songs are starting at the :52 mark instead of starting fresh when she joins my sess...

  • Visitor
  • Plan Premium Country US Device Samsung Galaxy S10+ and Samsung Galaxy A50 Operating System Android   My Question or Issue When using "Group Session", my friend reports that her songs a...
  • tomcorder
  • Newbie
  • 10414 Views
  • 2 replies
  • 2 likes
  • 10414 Views
  • 2 replies
  • 2 likes

Not able to turn off data saver

Plan: premium Version: 8.5.55.1105 Country: Sweden Phone: Huawei honor 9 Android version: 9 As you can see on the screenshot provided, the streaming quality is locked to low "until I turn off data saver". However I do not seem to have the option to t...

  • Newbie
  • Plan: premium Version: 8.5.55.1105 Country: Sweden  Phone: Huawei honor 9 Android version: 9   As you can see on the screenshot provided, the streaming quality is locked to low ...
  • Amayy
  • Spotify Star
  • 3006 Views
  • 1 replies
  • 0 likes
  • 3006 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Music stops after 10 seconds

PlanPremiumCountryUSADeviceOneplus 6Operating SystemAndroid 10 based Oxygenos (v10.3.0)Spotify (version 8.5.42.812)My Question or Issue Music stops playing after about 10 secondsAttempted fresh install.Restarted phone no less than 3 times.Have tried ...

  • Casual Listener
  • Plan Premium Country USA Device Oneplus 6 Operating System Android 10 based Oxygenos (v10.3.0) Spotify (version 8.5.42.812) My Question or Issue   Music stops playing after about 10 s...
  • Mihail
  • Spotify Legend
  • 546299 Views
  • 16 replies
  • 9 likes
  • 546299 Views
  • 16 replies
  • 9 likes

Superuser Contribution Unable to fully delete downloads from my phone

PlanPremium DeviceOnePlus 6Operating SystemAndroid 11 My Question or IssueThe spotify app took up over 20 GB on my phone and my storage was full so I wanted to delete some playlists. After deleting the downloads in the app and clearing the cache my s...

  • Newbie
  • Plan Premium   Device OnePlus 6 Operating System Android 11   My Question or Issue The spotify app took up over 20 GB on my phone and my storage was full so I wanted to delete some...
  • MafeG
  • Spotify Legend
  • 631 Views
  • 1 replies
  • 0 likes
  • Android
    storage
  • 631 Views
  • 1 replies
  • 0 likes

Superuser Contribution Waze banner blocks home, search and library buttons form popping up.

PlanPremium CountryUAE DeviceOnePlus 7 pro Operating SystemAndroid 11 My Question or IssueCan't access library search or home buttons while connected to Waze.

  • Newbie
  •   Plan Premium   Country UAE   Device OnePlus 7 pro   Operating System Android 11   My Question or Issue Can't access library search or home buttons while conne...
  • MafeG
  • Spotify Legend
  • 594 Views
  • 1 replies
  • 0 likes
  • Android
    Waze
  • 594 Views
  • 1 replies
  • 0 likes