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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

  • 1044 Views
  • 0 replies
  • 4 likes

Solved!! Settings Unavailable

2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I just got a Note 9 and when I go to the app settings to adjust the quality of downloads and similar settings show they are unavailable. I have uninstalled and reinstal...

  • Casual Listener
  • 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I just got a Note 9 and when I go to the app settings to adjust the quality of downloads and...
  • CK0y0TE
  • Visitor
  • 26852 Views
  • 3 replies
  • 0 likes
  • Note 9
  • 26852 Views
  • 3 replies
  • 0 likes

Superuser Contribution volume keeps automatically turning up to maximum

My android app keeps turning up to full volume by itself every few minutes. Tried reinstalling, have disabled equaliser and tried different headphones but still happening. Also tried the music player on my phone and it doesn't happen on that.It stopp...

  • Casual Listener
  • My android app keeps turning up to full volume by itself every few minutes. Tried reinstalling, have disabled equaliser and tried different headphones but still happening. Also tried the music player...
  • Dian
  • Spotify Legend
  • 11267 Views
  • 7 replies
  • 4 likes
  • volume issues
  • 11267 Views
  • 7 replies
  • 4 likes

Superuser Contribution Problem With Mobile Queue When Playing A Playlist Folder

Although below are my current specs, this issue with the mobile queue has been persistent on my other android phones, such as my Pixel 4 with the latest update of Android 12. Plan: PremiumSpotify Version: 8.7.38.667Phone: Pixel 2 XLOS: Android 11 I’d...

  • Regular
  • Although below are my current specs, this issue with the mobile queue has been persistent on my other android phones, such as my Pixel 4 with the latest update of Android 12.   Plan: Premium ...
  • OscarDC
  • Moderator
  • 834 Views
  • 7 replies
  • 0 likes
  • 834 Views
  • 7 replies
  • 0 likes

Superuser Contribution Notification doesn't dissappear

After closing the app, the floating notification doesn't dissappear from lock screen

  • Regular
  • After closing the app, the floating notification doesn't dissappear from lock screen
  • Kiril
  • Moderator
  • 877 Views
  • 6 replies
  • 0 likes
  • 877 Views
  • 6 replies
  • 0 likes

Superuser Contribution Text is not properly displayed under PLAYING FROM SEARCH section

PlanPremiumCountryRomaniaDeviceSamsung Galaxy A52s 5GOperating SystemAndroid 12 with One UI 4.1 and Spotify Version is 8.7.36.923 My Question or IssueThere is a bug in the Android App. The text that was used to search for a specific song is not prope...

InkedScreenshot_20220611-201541_Spotify_LI.jpg Screenshot_20220611-201608_Spotify.jpg InkedScreenshot_20220611-201608_Spotify_LI.jpg InkedScreenshot_20220611-195014_Spotify_LI.jpg
  • Newbie
  • Plan Premium Country Romania Device Samsung Galaxy A52s 5G Operating System Android 12 with One UI 4.1 and Spotify Version is 8.7.36.923   My Question or Issue There is a bug in the An...
  • caxinte
  • Newbie
  • 769 Views
  • 2 replies
  • 2 likes
  • bug android
  • 769 Views
  • 2 replies
  • 2 likes

Superuser Contribution Plays automatically on opening but I can't turn off or pause,play sign stuc

I open the app and it goes to what I was playing previously, it starts automatically but it does not register in the play button. It still says play but it should be a Pause logo. I can hit it and the app just pauses for a moment. I can't turn off th...

  • Visitor
  • I open the app and it goes to what I was playing previously, it starts automatically but it does not register in the play button. It still says play but it should be a Pause logo. I can hit it an...
  • Dian
  • Spotify Legend
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Superuser Contribution Automix doesn't work on bluetooth

I use the automix feature. When I play the music through my phone's speaker or through a wired connection automix works great. However it does not do the automix on bluetooth, the songs just play with the normal gap. Is this a known bug?

  • Visitor
  • I use the automix feature. When I play the music through my phone's speaker or through a wired connection automix works great. However it does not do the automix on bluetooth, the songs just play wit...
  • Jeremy
  • Spotify Legend
  • 408 Views
  • 1 replies
  • 0 likes
  • 408 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playback is no longer pausing when removing headphones

Plan: PremiumCountry: AUDevice: Samsung Galaxy S10Operating System: Android 12 My Question or Issue:Playback is no longer pausing on removal of headphones from the jack. This is occurring on both the full Spotify app and Spotify lite app. I have othe...

  • Regular
  • Plan: Premium Country: AU Device: Samsung Galaxy S10 Operating System: Android 12   My Question or Issue: Playback is no longer pausing on removal of headphones from the jack. This is...
  • Jeremy
  • Spotify Legend
  • 319 Views
  • 1 replies
  • 1 likes
  • 319 Views
  • 1 replies
  • 1 likes

does leaving a collaborative playlist remove songs i added?

i added a song to one by accident, only collaborative so i could see it. tried to remove it but only "hide in list" and such popped up. i panicked and left the playlist, im wanting to know if the song is still there?

  • Newbie
  • i added a song to one by accident, only collaborative so i could see it. tried to remove it but only "hide in list" and such popped up. i panicked and left the playlist, im wanting to know if the son...
  • Taylith
  • Community Legend
  • 10971 Views
  • 1 replies
  • 1 likes
  • 10971 Views
  • 1 replies
  • 1 likes

Superuser Contribution Playlist läuft nicht weiter, bricht ab

Meine erstellten Playlists laufen oft nur 3 bis 4 Songs und brechen dann ab, trotz WLAN und herunter geladener Playlist. Auf dem Handy sieht es dann so aus, als wäre die Playlist zu Ende - also gehe ich zurück auf die komplette Playlist und muss neu ...

  • Visitor
  • Meine erstellten Playlists laufen oft nur 3 bis 4 Songs und brechen dann ab, trotz WLAN und herunter geladener Playlist. Auf dem Handy sieht es dann so aus, als wäre die Playlist zu Ende - also gehe ...
  • Kiril
  • Moderator
  • 351 Views
  • 1 replies
  • 0 likes
  • 351 Views
  • 1 replies
  • 0 likes

Solved!! Spotify is blocking UDP 1900. Other apps can no longer find my DLNA server!

Currently using Spotify build 2.7.0.883 on HTC One M7 on Android 5.0.2 (stock). I have a NAS running a DLNA server. I use BubbleUPnP and LocalCast apps to watch and to send content to my tv. Recently these apps no longer finds my DLNA server, and Bub...

  • Music Fan
  • Currently using Spotify build 2.7.0.883 on HTC One M7 on Android 5.0.2 (stock).   I have a NAS running a DLNA server. I use BubbleUPnP and LocalCast apps to watch and to send content to my tv....
  • robano_
  • Visitor
  • 5983 Views
  • 14 replies
  • 0 likes
  • 5983 Views
  • 14 replies
  • 0 likes

Superuser Contribution After playing first song in Liked list, the next song is from the 'Play Queue'

PlanPremiumCountryShifted to Pakistan from the US DeviceOne plus 7 proOperating SystemAndroid My Question or Issue I go to my liked songs and press the play button. After the first song is finished, the next song is from the 'Play Queue' and complete...

  • Casual Listener
  • Plan Premium Country Shifted to Pakistan from the US   Device One plus 7 pro Operating System Android    My Question or Issue   I go to my liked songs and press the pl...
  • Jeremy
  • Spotify Legend
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playing on this phone notification won't go away

Even when spotify is closed on my notification bar it says this phone:Track nameArtist With a play button and skip song button I've tried everything I think it's because when I open spotify it automatically plays that song with no way of dismissing t...

  • Visitor
  • Even when spotify is closed on my notification bar it says this phone: Track name Artist With a play button and skip song button I've tried everything I think it's because when I open spoti...
  • Alex
  • Spotify Legend
  • 337 Views
  • 1 replies
  • 0 likes
  • 337 Views
  • 1 replies
  • 0 likes

Song titles don't change on car display

PlanPremiumCountryLithuaniaDevice(Oneplus 6, Skoda Amundsen infotainment)Operating System(Oxygen OS 10.3.8)My Question or IssueWhen I start spotify through bluetooth on my car stereo and the song ends or I change it, the title of the song doesn't cha...

  • Casual Listener
  • Plan Premium Country Lithuania Device (Oneplus 6, Skoda Amundsen infotainment) Operating System (Oxygen OS 10.3.8) My Question or Issue When I start spotify through bluetooth on my car stere...
  • NorCal2
  • Visitor
  • 9655 Views
  • 2 replies
  • 8 likes
  • Car Bluetooth
    Car Play
    Oneplus
  • 9655 Views
  • 2 replies
  • 8 likes

Superuser Contribution [Android][Podcasts] Use Spotify videos with bluetooth headphones

Currently if I want to watch a podcast with bluetooth headphones, I CANT. Spotify is pausing all video once any of my Bluetooth headphones are connected. Youtube you can do this, I don't see why we can't do this for spotify. Guess this leaves us no c...

  • Casual Listener
  • Currently if I want to watch a podcast with bluetooth headphones, I CANT.   Spotify is pausing all video once any of my Bluetooth headphones are connected.   Youtube you can do this, I ...
  • AndresM
  • Moderator
  • 941 Views
  • 2 replies
  • 0 likes
  • Android
    Podcasts
  • 941 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify skips one second when i start listening to music?

PlanPremiumCountryFranceDeviceS8 Plus, then S10 PlusOperating SystemAndroid Nougat, then Pie My Question or Issue When I launch my music on Spotify, it always skips the first second (or so) of the song, and I find it really annoying... has anyone exp...

  • Newbie
  • Plan Premium Country France Device S8 Plus, then S10 Plus Operating System Android Nougat, then Pie   My Question or Issue   When I launch my music on Spotify, it always skips th...
  • Eni
  • Moderator
  • 2726 Views
  • 13 replies
  • 1 likes
  • 2726 Views
  • 13 replies
  • 1 likes

Est ce que Spotify lite pourrait avoir Android auto compatible

bonjour sa fait maintenant depuis 2018 environ que j'utilise Spotify premium avec Spotify ordinaire, et l'application était super sauf que au fil des année les podcast etc. sont arriver et la consommation de batterie de mon téléphone aussi, j'utilise...

  • Casual Listener
  • bonjour sa fait maintenant depuis 2018 environ que j'utilise Spotify premium avec Spotify ordinaire, et l'application était super sauf que au fil des année les podcast etc. sont arriver et la consomm...
  • 508 Views
  • 0 replies
  • 0 likes
  • 508 Views
  • 0 replies
  • 0 likes

Superuser Contribution How can I stop bots from adding new songs to my new playlists?

Impossible to.listen to a sing twice in a new playlist. This has never happened before and it doesn't happen with my old playlists, but when I try to create a new playlist Spotify floods my playlist with "suggestions" that I never get a chance to opp...

  • Visitor
  • Impossible to.listen to a sing twice in a new playlist. This has never happened before and it doesn't happen with my old playlists, but when I try to create a new playlist Spotify floods my playlist ...
  • Alex
  • Spotify Legend
  • 488 Views
  • 1 replies
  • 0 likes
  • 488 Views
  • 1 replies
  • 0 likes