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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111358 Views

26 replies

3 likes

  • 111358 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223965 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223965 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581241 Views

79 replies

3 likes

  • 581241 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478498 Views

577 replies

40 likes

Account
Free
  • 478498 Views
  • 577 replies
  • 40 likes

My Spotify is opening with no request, starts playing by itself and stops playing suddently

PlanPremiumCountryBrazilDevice(Samsung Galaxy A8)Operating SystemAndroid Oreo My Question or IssueMy Spotify is opening with no request, starts playing by itself and stops playing suddently. This issue started about a week ago, what should I do?

Visitor

Plan Premium Country Brazil Device (Samsung Galaxy A8) Operating System Android Oreo   My Question or Issue My Spotify is opening with no request, starts playing by itself and sto...

Taylith

Community Legend

368 Views

1 replies

1 likes

  • 368 Views
  • 1 replies
  • 1 likes

Superuser Contribution I am no longer able to click on "Popular" songs while casting

PlanPremiumCountryUSADeviceGalaxy Tab S8+, Pixel 6Operating SystemAndroid 12, 13Casting devicesGoogle Nest Mini, Nest Audio and Sonos 1My Question or IssueThis started a few days ago. While casting to a device, I can no longer click on any songs unde...

Newbie

Plan Premium Country USA Device Galaxy Tab S8+, Pixel 6 Operating System Android 12, 13 Casting devices Google Nest Mini, Nest Audio and Sonos 1 My Question or Issue This started a few day...

Alex

Spotify Legend

2126 Views

11 replies

1 likes

  • 2126 Views
  • 11 replies
  • 1 likes

Solved!!Superuser Contribution [Help] Spotify Family Member Account doesn't show lyrics

PlanPremium FamilyCountryIndonesiaDeviceSamsung Galaxy Note 9Operating SystemAndroid 10 My Question or IssueAt first, my sister complaining about why her Spotify doesn't show lyrics on her phone (Samsung Galaxy Note 10, Android 10, Family Premium mem...

Visitor

Plan Premium Family Country Indonesia Device Samsung Galaxy Note 9 Operating System Android 10   My Question or Issue At first, my sister complaining about why her Spotify doesn't sh...

Alex

Spotify Legend

14856 Views

10 replies

0 likes

  • 14856 Views
  • 10 replies
  • 0 likes

Superuser Contribution Songs Play on PC but not Android

I have added songs to my Local Library. I have created a Playlist. The songs play perfectly on my PC.On my Android app they appear as shaded and cannot be played at all. PlanPremiumCountryUSDevice(Samsung S21)Operating System(Android 11)

Visitor

I have added songs to my Local Library. I have created a Playlist. The songs play perfectly on my PC. On my Android app they appear as shaded and cannot be played at all.   Plan Premium Cou...

Kiril

Moderator

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playing albums in order

I've googled this which seems to be a pretty common issue for folks but all threads I found seem to be specific to other platforms. I'm looking for a step by step on how to solve this on android.

Casual Listener

I've googled this which seems to be a pretty common issue for folks but all threads I found seem to be specific to other platforms. I'm looking for a step by step on how to solve this on android.

Omygees

Casual Listener

56844 Views

12 replies

0 likes

  • 56844 Views
  • 12 replies
  • 0 likes

Superuser Contribution Links won't work

If someone sends me a link to a song via whatsapp, after clicking the link Spotify just turns black and doesn't open the song. It still continues to play song thats on, so it won't crash.My phone is Xiaomi Redmi Note 10 5G

Visitor

If someone sends me a link to a song via whatsapp, after clicking the link Spotify just turns black and doesn't open the song. It still continues to play song thats on, so it won't crash. My phone...

Eni

Moderator

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android

Hi, I am having an issue with my account and devices I cleared my phones data and cache for spotify, signed back in, and I can't play any songs and all of my songs have been removed from my playlist, while my other device remained unaffected even aft...

Casual Listener

Hi, I am having an issue with my account and devices   I cleared my phones data and cache for spotify, signed back in, and I can't play any songs and all of my songs have been removed from my ...

OscarDC

Moderator

479 Views

3 replies

0 likes

  • 479 Views
  • 3 replies
  • 0 likes

Superuser Contribution Why has all of my classical music stopped playing? Jazz and rock play.

Why has all of my classical music stopped playing? Jazz and rock play. The playlists are there. The music is downloaded.In particular, Boyce and Bach.

Regular

Why has all of my classical music stopped playing? Jazz and rock play. The playlists are there. The music is downloaded. In particular, Boyce and Bach.

Elena

Moderator

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

Superuser Contribution The lyrics aren't working for any song

The lyrics aren't showing up for any of the songs and I can't get them to show up again.

Visitor

The lyrics aren't showing up for any of the songs and I can't get them to show up again.

MihailY

Moderator

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play downloaded songs without internet connection

I have a Spotify Premium account. I work at sea and as a result don't have mobile data or an Internet connection most of the time. I downloaded a playlist of my favourite songs and until recently it would work fine in Offline mode however now for som...

Newbie

I have a Spotify Premium account. I work at sea and as a result don't have mobile data or an Internet connection most of the time. I downloaded a playlist of my favourite songs and until recently it ...

MihailY

Moderator

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bluetooth Playback results in endless Bluetooth crash

PlanPremiumCountry DeviceLG V30Operating SystemAndroid 8/Oreo My Question or IssueAn issue arose recently where upon opening Spotify, with playback paused, merely opening the app would result in the shutoff of my device's Bluetooth function. At first...

Newbie

Plan Premium Country   Device LG V30 Operating System Android 8/Oreo   My Question or Issue An issue arose recently where upon opening Spotify, with playback paused, merely openin...

Vasil

Moderator

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes

Superuser Contribution i cant download music because i have used in pastcouple of phones

i am not able to download music from Spotify app in my phone because its is showing that my previous phone has downloaded in it but i already formatted the phone so i m stuck

Visitor

i am not able to download music from Spotify app in my phone because its is showing that my previous phone has downloaded in it but i already formatted the phone so i m stuck

Vasil

Moderator

285 Views

1 replies

0 likes

  • 285 Views
  • 1 replies
  • 0 likes

Superuser Contribution app on android locking up phone

On my Android phone, if I am running Spotify after a few minutes my whole screen is taken over by a portion of the album cover, it won't let me switch to other apps or take any other action, I just have a blank screen with cover art on it. Has anyone...

Visitor

On my Android phone, if I am running Spotify after a few minutes my whole screen is taken over by a portion of the album cover, it won't let me switch to other apps or take any other action, I just h...

Vasil

Moderator

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android Auto uses cellular data for downloaded playlists

PlanPremium DuoCountryCanada DevicePixel 6Operating SystemAndroid 13 My Question or IssueWhen using Android Auto, playing from downloaded playlists uses my cellular data

Casual Listener

Plan Premium Duo Country Canada   Device Pixel 6 Operating System Android 13   My Question or Issue When using Android Auto, playing from downloaded playlists uses my cellular da...

OscarDC

Moderator

1854 Views

5 replies

0 likes

  • 1854 Views
  • 5 replies
  • 0 likes

Superuser Contribution will not play

up dated phone spotify stopped working,uninstalled re installed some titles came up but will not plat anything

Visitor

up dated phone spotify stopped working,uninstalled re installed some titles came up but will not plat anything

MihailY

Moderator

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premium Individual not available any more

I've had a Spotify Individual Premium account for a few years now for which I'm charged EUR 9,99 a month on my creditcard. I have a new creditcard since this month so received a prompt in my app that I need to update my payment method. Now however, o...

Casual Listener

I've had a Spotify Individual Premium account for a few years now for which I'm charged EUR 9,99 a month on my creditcard. I have a new creditcard since this month so received a prompt in my app that...

Murderwolf94

Newbie

3950 Views

2 replies

2 likes

  • 3950 Views
  • 2 replies
  • 2 likes

Superuser Contribution Enhance Button on Playlists- Missing

I upgraded from an galaxy s9 to a galaxy s20 ultra. now, the button to enhance playlists is gone. I reinstalled the app and I tried to log in on my desktop and my laptop. Nothing worked.I love this feature! It makes it so easy to find new music I lik...

Visitor

I upgraded from an galaxy s9 to a galaxy s20 ultra. now, the button to enhance playlists is gone. I reinstalled the app and I tried to log in on my desktop and my laptop. Nothing worked. I love th...

Lyubka

Moderator

828 Views

1 replies

0 likes

  • 828 Views
  • 1 replies
  • 0 likes

Need help finding my right account

Can someone help me please

Visitor

Can someone help me please

Taylith

Community Legend

298 Views

1 replies

1 likes

  • 298 Views
  • 1 replies
  • 1 likes

Superuser Contribution I can't play anything in Spotify

An ad of 30 secs started playing between my songs. Even after the 30 secs timer passed, the ad kept on playing indefinitely and without any sound. I can't play anything else due to this

Visitor

An ad of 30 secs started playing between my songs. Even after the 30 secs timer passed, the ad kept on playing indefinitely and without any sound. I can't play anything else due to this

Lyubka

Moderator

292 Views

1 replies

0 likes

  • 292 Views
  • 1 replies
  • 0 likes