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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387662 Views

545 replies

34 likes

Account
Free
  • 387662 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8042 Views

0 replies

7 likes

  • 8042 Views
  • 0 replies
  • 7 likes

Superuser Contribution Car Subwoofer no longer playing from Spotify

PlanPremiumCountryCanadaDevice(Samsung Galaxy 9)Operating System(Android 10) My Question or IssueMy car Subwoofer used to work but as of today I can no longer get Spotify to play thru my sub. The tuner plays fine thru the sub just not spotify, so the...

Casual Listener

  Plan Premium Country Canada Device (Samsung Galaxy 9) Operating System (Android 10)   My Question or Issue My car Subwoofer used to work but as of today I can no longer get Sp...

Elena

Moderator

552 Views

1 replies

0 likes

  • 552 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Black screen in Liked songs playlist

PlanFreeCountryIndiaDeviceRealme Narzo 30 pro 5GOperating SystemAndroid 12 My Question or IssueWhen I open my Liked songs playlist screen is black, no songs are visible. but my other playlists just work fine and all other songs are visible.

Casual Listener

Plan Free Country India Device Realme Narzo 30 pro 5G Operating System Android 12   My Question or Issue When I open my Liked songs playlist screen is black, no songs are visible. but ...

Eni

Moderator

1421 Views

6 replies

1 likes

Android
black screen
liked songs
  • 1421 Views
  • 6 replies
  • 1 likes

Superuser Contribution Scroll bar keeps disappearing

Premium userFinlandOnePlus 3T (ONEPLUS A3003_28_161213)OxygenOS 3.5.4Android 6.0.1 The handy scroll bar has been disappearing in a random fashion for a couple of days now. First it is there and the songlist is easily scrollable, then after some time ...

Casual Listener

Premium user Finland OnePlus 3T (ONEPLUS A3003_28_161213) OxygenOS 3.5.4 Android 6.0.1   The handy scroll bar has been disappearing in a random fashion for a couple of days now. First it i...

OscarDC

Moderator

2440 Views

4 replies

0 likes

  • 2440 Views
  • 4 replies
  • 0 likes

Superuser Contribution [Android] Bluetooth controls don't work if Google Assistant is asked to play a song

Following on from a previous thread which is now flagged incorrectly as fixed, I am raising this issue once again so as to get it flagged and worked on. This was the previous thread... https://community.spotify.com/t5/Ongoing-Issues/Bluetooth-control...

Casual Listener

Following on from a previous thread which is now flagged incorrectly as fixed, I am raising this issue once again so as to get it flagged and worked on. This was the previous thread...   https...

Kungmats

Visitor

4922 Views

26 replies

11 likes

Android
  • 4922 Views
  • 26 replies
  • 11 likes

Superuser Contribution Samsung S10e - mute when launched.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhenever I start Spotify and select a song to play, it will play but the sound is muted and I...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Wheneve...

Taylith

Community Legend

463 Views

2 replies

1 likes

  • 463 Views
  • 2 replies
  • 1 likes

Superuser Contribution App problems,helpme

I can't use spotify on my tablet. I've tried many versions but they don't work. I can only log in and can't play. I can't see the song list. But my mobile phone is normal, only my tablet has problems. My tablet is Lenovo Xiaoxin padpro2021 and Lenovo...

Newbie

I can't use spotify on my tablet. I've tried many versions but they don't work. I can only log in and can't play. I can't see the song list. But my mobile phone is normal, only my tablet has problems...

Lyubka

Moderator

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

Superuser Contribution Random Songs after Pause/Play

PlanPremiumCountryGermanyDeviceHuawei P40Operating SystemAndroid 10 - EMUI 12.0.0.0 My Question or IssueWith the latest update, you've brought back a long-solved problem.Situation: I keep listening to the Favorite Songs playlist. I exit the Spotify a...

Casual Listener

  Plan Premium Country Germany Device Huawei P40 Operating System Android 10 - EMUI 12.0.0.0   My Question or Issue With the latest update, you've brought back a long-solved prob...

Elena

Moderator

682 Views

1 replies

0 likes

  • 682 Views
  • 1 replies
  • 0 likes

Superuser Contribution Licenced LocalFiles non playing

I have a Spotify subscription but not all songs I like to listen to are available on Spotify. So far no problem. So I go ahead and bought an album I like to listen to but not available on Spotify as a CD. I copied it on my phone enabled local files. ...

Casual Listener

I have a Spotify subscription but not all songs I like to listen to are available on Spotify. So far no problem. So I go ahead and bought an album I like to listen to but not available on Spotify as ...

Eni

Moderator

683 Views

3 replies

0 likes

  • 683 Views
  • 3 replies
  • 0 likes

Superuser Contribution Weird noise on Jbl bt speaker

Hi all! I have a particularly strange case. Using Samsung Galaxy S20. Since recently, when I connect it to jbl charge 4 Bluetooth speaker, strange cracking noises appear during music playback via Spotify. At 1st i thought there is a problem with spea...

Newbie

Hi all! I have a particularly strange case. Using Samsung Galaxy S20. Since recently, when I connect it to jbl charge 4 Bluetooth speaker, strange cracking noises appear during music playback vi...

Alex

Spotify Legend

1258 Views

1 replies

0 likes

bluetooth
charge4
Cracking Sound
JBL
noise
speaker
  • 1258 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded playlist downloads music but not pdocasts

PlanPremiumCountryUSA DeviceSamsung s20Operating SystemUtd My Question or IssueI have had an issue since the spring update where my downloaded Playlists will automatically download new music added but will not download podcasts. I have done the full ...

Casual Listener

  Plan Premium Country USA 🇺🇸  Device Samsung s20 Operating System Utd   My Question or Issue I have had an issue since the spring update where my downloaded Playlists wil...

Eni

Moderator

587 Views

3 replies

0 likes

download issues
Download Playlists
Podcast Issues
  • 587 Views
  • 3 replies
  • 0 likes

Superuser Contribution Podcast Error

PlanPremiumCountryMéxicoDeviceRealme RMX3491Operating SystemAndroid I can't delete a podcast

Newbie

Plan Premium Country México Device Realme RMX3491 Operating System Android   I can't delete a podcast  

AlejaR

Moderator

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

Superuser Contribution Disable car mode

PlanPremiumCountrySpainDeviceXiaomi Mi9Operating SystemAndroid 10 This setting is supposed to disable the car mode, but as soon as I connect my phone to the car via bluetooth, I get the car mode prompt and it is auto-enabled after a few seconds.Then ...

Casual Listener

Plan Premium Country Spain Device Xiaomi Mi9 Operating System Android 10   This setting is supposed to disable the car mode, but as soon as I connect my phone to the car via bl...

Alex

Spotify Legend

3648 Views

3 replies

1 likes

  • 3648 Views
  • 3 replies
  • 1 likes

[Android Auto] - Unable to navigate Spotify app on non touch screens

I have recently run into a bug in Android Auto app when connecting to non touch screens. e.g. Certain Audi MMI and presumably Mazda as well. I suspect it was a recent regression as I've run into it 3 times in the last two days and I have never seen i...

Roadie

I have recently run into a bug in Android Auto app when connecting to non touch screens. e.g. Certain Audi MMI and presumably Mazda as well. I suspect it was a recent regression as I've run into it 3...

493 Views

0 replies

0 likes

Android
  • 493 Views
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Superuser Contribution [Mobile][Other] Include playlist/album title on song playback screen

This used to be a feature that Spotify had and I’m not sure why they got rid of it. You used to be able to play a song and at the top of the playback screen you could see the title of the playlist or album that it was playing from. You could click on...

Newbie

This used to be a feature that Spotify had and I’m not sure why they got rid of it. You used to be able to play a song and at the top of the playback screen you could see the title of the playlist or...

OscarDC

Moderator

622 Views

1 replies

0 likes

Mobile
Other
  • 622 Views
  • 1 replies
  • 0 likes

Superuser Contribution Won't play PodCasts

PlanPremiumCountryNorwayDevicenVidia Shield TVOperating SystemAndroid TV My Question or IssueHiPodacast's wont't play on Android TV app, it can see name, info and how long it is, but won't play. Just skips to the next in line. Can't play that either,...

Music Fan

  Plan Premium Country Norway Device nVidia Shield TV Operating System Android TV   My Question or Issue Hi Podacast's wont't play on Android TV app, it can see name, info and h...

Zonatedace

Visitor

3085 Views

16 replies

0 likes

Android TV (Shield)
  • 3085 Views
  • 16 replies
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Superuser Contribution Cannot pause or play from lockscreen on Samsung

PlanFree/PremiumCountryUSADeviceSamsung Galaxy S1pOperating SystemAndroid Pie My Question or IssueI cannot pause music on my Spotify app from the lockscreen. I've completed the actions in the previous help articles of clearing the Cache as well as re...

Regular

Plan Free/Premium Country USA Device Samsung Galaxy S1p Operating System Android Pie   My Question or Issue I cannot pause music on my Spotify app from the lockscreen. I've completed t...

Samoz

Casual Listener

9868 Views

15 replies

3 likes

  • 9868 Views
  • 15 replies
  • 3 likes

Get rid of offline mode!!!!!

I have never understood why it is up to the user to select whether or not you are on or offline. The app should make the determination automatically. For example, I have an album downloaded to my device, I am in offline mode, when I select that album...

Casual Listener

I have never understood why it is up to the user to select whether or not you are on or offline. The app should make the determination automatically. For example, I have an album downloaded to my dev...

lopezjo49

Casual Listener

1325 Views

4 replies

1 likes

Android
Browse
  • 1325 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Spotify Song Radio only loading 1-3 songs

PlanPremiumCountry DeviceSamsung Galaxy S20 FEOperating SystemAndroid My Question or Issueas you can see in the screenshot spotify song radios for all songs only load 1-3 songs and then the playlist stops. How can I fix it?

Casual Listener

Plan Premium Country   Device Samsung Galaxy S20 FE Operating System Android   My Question or Issue as you can see in the screenshot spotify song radios for all songs only load 1-...

Vasil

Moderator

5424 Views

26 replies

3 likes

  • 5424 Views
  • 26 replies
  • 3 likes

Superuser Contribution "what's new" bell button is broken

PlanPremium Family CountryCanada DeviceLG G8X Thinq Operating SystemAndroid 11 My Question or IssueMy "what's new" button returns an error when I press it. I've tried a reinstall.

Casual Listener

Plan Premium Family  Country Canada  Device LG G8X Thinq  Operating System Android 11    My Question or Issue My "what's new" button returns an error when I press i...

Vasil

Moderator

774 Views

5 replies

0 likes

  • 774 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Podcasts disappeared

PlanPremiumCountryUK DeviceSamsung galaxy s20 plus Operating SystemAndroid My Question or IssueHas anyone's podcasts just completely dissappeard and i cant search for them either??

Music Fan

Plan Premium Country UK    Device Samsung galaxy s20 plus  Operating System Android    My Question or Issue Has anyone's podcasts just completely dissappeard and i...

aorue

Casual Listener

49227 Views

25 replies

9 likes

  • 49227 Views
  • 25 replies
  • 9 likes