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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

4373 Views

0 replies

6 likes

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Superuser Contribution Keep Skipping Songs

My spotify been running unusual today. I played the song for about 1 min and then it automatically skipped to another song that not in my playlist. I checked the forum and reinstalled the app on my android phone, but the problem still there. Please h...

Casual Listener

My spotify been running unusual today.  I played the song for about 1 min and then it automatically skipped to another song that not in my playlist.   I checked the forum and reinstall...

bruce8976

Visitor

1176 Views

6 replies

1 likes

  • 1176 Views
  • 6 replies
  • 1 likes

Superuser Contribution one of those podcasts that disappeared.

PlanFree/PremiumCountryIndonesiaDevice(Realme c12)Operating System(Android ) My Question or Issuehello Spotify, sorry in advance I wanted to ask. I have episodes for my podcast, there are 5 podcasts listed but why only 4 are there? where's the other ...

Visitor

Plan Free/Premium Country Indonesia Device (Realme c12) Operating System (Android )     My Question or Issue hello Spotify, sorry in advance I wanted to ask. I have episodes for ...

Vasil

Moderator

210 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!!Superuser Contribution App shows Internal Storage as External Storage

PlanPremiumCountryTurkeyDeviceSamsung Galaxy Note 10+Operating SystemAndroid 12 My Question or IssueThe device's Internal Storage shown 3 times as different storage options. When I choose the real SD Card, the app switches it to the Internal Storage ...

Newbie

Plan Premium Country Turkey Device Samsung Galaxy Note 10+ Operating System Android 12   My Question or Issue The device's Internal Storage shown 3 times as different storage options. ...

Vasil

Moderator

526 Views

1 replies

0 likes

Note 10+
storage
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Superuser Contribution Data transfer and app not responding

PlanPremiumCountryUSDeviceSamsung Galaxy a21 My Question or Issue*this issue is happening to my fiancés phone and we are on a family plan together but doesn’t use the community forum*When switching my offline downloaded media from internal storage to...

Casual Listener

Plan Premium Country US Device Samsung Galaxy a21     My Question or Issue *this issue is happening to my fiancés phone and we are on a family plan together but doesn’t use the com...

Kiril

Moderator

1614 Views

3 replies

0 likes

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Superuser Contribution Time capsule bug, cover not showing on Android's App

Hi. I have had this issue for some time. Every time I e ter my Spotify app on Android (Xiaomi Redmi Note 8T), and I look for my time capsule Playlist, the cover is not show. Just a black icon as it was loading it, but then nothing happens. It only ha...

Casual Listener

Hi. I have had this issue for some time. Every time I e ter my Spotify app on Android (Xiaomi Redmi Note 8T), and I look for my time capsule Playlist, the cover is not show. Just a black icon as it w...

OscarDC

Moderator

501 Views

3 replies

0 likes

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  • 3 replies
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Bluetooth nag

PlanPremium Operating SystemAndroid My Question or IssueWhy does the app nag me every single bleeping time I login to set up bluetooth? If I wanted Bluetooth I'd set it up. TURN OFF THE NAG OR I WILL TURN OFF MY CREDIT CARD!!!!!!!!

Regular

Plan Premium   Operating System Android   My Question or Issue Why does the app nag me every single bleeping time I login to set up bluetooth?  If I wanted Bluetooth I'd set it ...

273 Views

0 replies

0 likes

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Superuser Contribution Autostart/autoplay/resume not working anymore

PlanPremiumDeviceSamsung A52Operating SystemAndroid Oreo My Question or IssueUp until recently (fee weeks ago), I would see the following behaviour when connecting my phone to a Bluetooth device:- when connecting to my car, Spotify would start and re...

Music Fan

Plan Premium Device Samsung A52 Operating System Android Oreo   My Question or Issue Up until recently (fee weeks ago), I would see the following behaviour when connecting my phone ...

Scientist1

Visitor

7568 Views

40 replies

2 likes

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  • 40 replies
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Superuser Contribution App not working at all

I deleted and re installed app reasons why My Spotify didn't work for seeing lyrics and swipe for next song. after re installed app not even open Planpremium CountryCanada Device Samsung Galaxy Note 20 Operating SystemAndroid 12 My Question or Issue

Newbie

  I deleted and re installed app reasons why  My Spotify didn't work for seeing lyrics and swipe for next song.   after re installed app not even open     Plan premiu...

Eni

Moderator

311 Views

1 replies

0 likes

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Superuser Contribution Are songs on the Joox apk available on the Spotify app?

- Hello everyone, I'm from Indonesia, joox mod apk app is quite popular in my country and I'm using it to listen to music now. Recently, my friends have had a lot of Spotify users and they suggested that I switch to it as well.- I want to know if son...

Casual Listener

- Hello everyone, I'm from Indonesia, joox mod apk app is quite popular in my country and I'm using it to listen to music now. Recently, my friends have had a lot of Spotify users and they suggested ...

earningeasy

Visitor

1062 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Недоступний альлом

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUkraine Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Ukraine  Device (iPhone 8, Samsung Galaxy 9, Ma...

252 Views

0 replies

0 likes

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Superuser Contribution Andriod App randomly closes while playing music or podcasts

PlanPremiumCountryUSADeviceSamsung Galaxy 10Operating system ANDROID My Question or IssueMy App closes or stops playing very often while I am listening to music or podcasts. It seems to be random. It happens on both WiFi and Cellular Data. I have alr...

Casual Listener

  Plan Premium Country USA Device Samsung Galaxy 10 Operating system  ANDROID   My Question or Issue My App closes or stops playing very often while I am listening to music...

Dian

Spotify Legend

350 Views

1 replies

0 likes

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  • 1 replies
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Phonak BT Hearing Aids - Play music locally on phone without having to disconnect my HA

PlanPremiumCountryCanadaDeviceGalaxy Note 10+Operating SystemAndroid 12 My Question or IssueMy Problem is that when I listen to Spotify locally on my phone, it will start playing through my BT Phonak brand hearing Aids - That's fine but as with all o...

Casual Listener

Plan Premium Country Canada Device Galaxy Note 10+ Operating System Android 12   My Question or Issue My Problem is that when I listen to Spotify locally on my phone, it will start pla...

1665 Views

0 replies

0 likes

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Solved!! Can I play automatically using a URI

I've been trying to make an NFC play an album automatically when touched. I wrote the URI to the tag, but it will only open the album on the mobile app, not play it. Any way to achieve this?

Casual Listener

I've been trying to make an NFC play an album automatically when touched. I wrote the URI to the tag, but it will only open the album on the mobile app, not play it. Any way to achieve this?

jrlinton05

Casual Listener

4209 Views

2 replies

5 likes

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Superuser Contribution Spotify stuttering on Redmi 9S

Hello, I struggle a lot with stutters in Spotify on my Bluetooth earbud at all time. When the app is open or minimized. Downloaded music or streaming. Spotify is the only app that this happens. YouTube, teams calls and everything else works normally....

Newbie

Hello,   I struggle a lot with stutters in Spotify on my Bluetooth earbud at all time. When the app is open or minimized. Downloaded music or streaming. Spotify is the only app that this happe...

Dian

Spotify Legend

320 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify not opening

PlanPremiumCountryGermanyDeviceSamsung Galaxy S10eOperating SystemAndroid version: G970FXXUFHVE1 My Question or IssueI tried changing my download storage from internal to the sd card. But then spotify restarted and only stayed on a black loading scre...

Newbie

Plan Premium Country Germany Device Samsung Galaxy S10e Operating System Android version: G970FXXUFHVE1   My Question or Issue I tried changing my download storage from internal to the...

Dian

Spotify Legend

938 Views

1 replies

0 likes

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Solved!!Superuser Contribution when filtering out played episodes, current is hid as well

PlanPremiumNetherlands DeviceSamsung Galaxy s10Operating SystemAndroid 12 I listen to a podcast with a ton of episodes. When I want to continue I obviously search the episode I was listening to. The problem is that when I hide episodes I already list...

Casual Listener

Plan Premium Netherlands   Device Samsung Galaxy s10 Operating System Android 12   I listen to a podcast with a ton of episodes. When I want to continue I obviously search the epis...

Eni

Moderator

1011 Views

5 replies

0 likes

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Superuser Contribution Spotify very slow.

Lately the Spotify application runs very slow either to load my library or a playlist, honestly it is becoming somewhat annoying the long and constant waiting times, and apply some adjustments I read in the community. My Smartphone is a Samsung Galax...

Casual Listener

Lately the Spotify application runs very slow either to load my library or a playlist, honestly it is becoming somewhat annoying the long and constant waiting times, and apply some adjustments I read...

Eni

Moderator

3716 Views

9 replies

3 likes

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Solved!!Superuser Contribution Downloaded songs keep undownloading and greyed out

PlanPremiumCountryUnited States DeviceSamsung Galaxy Note 9Operating SystemAndroid 10 So this has been going on for a while. I have a bunch of playlists with songs that I downloaded for offline use. They're all songs from Local Files on my PC. And ev...

Regular

Plan Premium Country United States   Device Samsung Galaxy Note 9 Operating System Android 10   So this has been going on for a while. I have a bunch of playlists with songs that ...

Jeremy

Spotify Legend

4359 Views

4 replies

0 likes

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  • 4 replies
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Spotify goes mad when multiple people on group session controls (not in parallel) the song track

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryIndiaDeviceSamsung Galaxy 9, OnePlus NordOperating System Android My Question or IssueUse case:GET on a group sess...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country India Device Samsung Galaxy 9, OnePlus Nord Operati...

Taylith

Community Legend

221 Views

1 replies

1 likes

  • 221 Views
  • 1 replies
  • 1 likes