"Play on Spotify" button not showing up in Instagram stories

[New user]

Device: Motorola Moto g100
Android version: 12
Both Instagram and Spotify are up to date.

[AlejaR]

Hey there!

Thanks for posting in the Community and welcome.

The Open on Spotify button might be in the top left corner of the story. Since you mentioned you couldn't see it, we'd like to gather as much info as possible. Can you let us know the exact Spotify version you have installed on your device?

On another note, it'd be really helpful is you send us a screenshot of what you see when you post a song on your Instagram stories. 

Lastly, did you notice if this started to happen after a specific event such as an OS update? If yes, please send us the details.
 

Keep us in the loop!

[gareaujla]

Hi I am facing the same issue with my Pixel 4XL. Android version is 11 and I'm not sure if there was a recent update. Spotify version is 8.7.76.359. This started two weeks ago. I have auto updates on so I really don't know if anything has been updated recently. 

[Dian]

Hey there,

Thanks for the reply.

Could you share a screenshot of how the story looks like now? This'll help us understand what is going on on your end.

Keep us posted,

Cheers!