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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375066 Views

541 replies

34 likes

Account
Free
  • 375066 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7499 Views

0 replies

7 likes

  • 7499 Views
  • 0 replies
  • 7 likes

Superuser Contribution Where is the actual title field in App use?

The "actual titel" does not appear/ is missing above the menu Buttons when lissening to Songs. Can't stop or swipe through titles.

Visitor

The "actual titel" does not appear/ is missing above the menu Buttons when lissening to Songs. Can't stop or swipe through titles.

Dian

Spotify Legend

288 Views

1 replies

0 likes

  • 288 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify playing automatically when connected to Bluetooth

PlanPremiumCountryUnited KingdomDeviceHonor 10Operating SystemAndroid My Question or IssueIn the past week or so, Spotify has started playing automatically when I connect to Bluetooth and open the app. I've tried deleting and reinstalling the app, fo...

Casual Listener

Plan Premium Country United Kingdom Device Honor 10 Operating System Android   My Question or Issue In the past week or so, Spotify has started playing automatically when I connect to ...

Alex

Spotify Legend

1142 Views

4 replies

1 likes

  • 1142 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution My layout can't play music

PlanFreeCountryBrazilDeviceXiaomi Redmi 6AMy Question or Issue Spotify changed my layout recently and it only shows previews of songs now. Plus, my playlists, podcasts and albums are only playing in shuffle, they're not in order and I can't select an...

Casual Listener

Plan Free Country Brazil Device Xiaomi Redmi 6A My Question or Issue  Spotify changed my layout recently and it only shows previews of songs now. Plus, my playlists, podcasts and albums a...

Dian

Spotify Legend

1038 Views

7 replies

0 likes

  • 1038 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution [Android][Other] Adaptable color for Android new widget

Hey! In light of the Android 12 launch and the revamp of widgets on the new OS version, Spotify renovated its widget on the A/B version of the main app bringing an adaptable color for the widget, just like we see in the playback shortcut in the app. ...

Spotify Star

Hey! In light of the Android 12 launch and the revamp of widgets on the new OS version, Spotify renovated its widget on the A/B version of the main app bringing an adaptable color for the widget, jus...

Dian

Spotify Legend

3454 Views

1 replies

3 likes

Android
Other
  • 3454 Views
  • 1 replies
  • 3 likes

Superuser Contribution Ultra slow load times, even on Downloads, Shows, Playlists, etc.

PlanPremium FamilyCountryCanadaDeviceSamsung Galaxy 9+Operating SystemAndroid 9 My Question or IssueFor months now, the Spotify app has been extremely slow to load pages. Even if it's the Downloads page in offline mode. No matter what I'm trying to o...

Newbie

Plan Premium Family Country Canada Device Samsung Galaxy 9+ Operating System Android 9   My Question or Issue For months now, the Spotify app has been extremely slow to load pages. Eve...

Yordan

Moderator

15046 Views

5 replies

3 likes

Loading problems
Loading...
slow
slow loading
  • 15046 Views
  • 5 replies
  • 3 likes

Superuser Contribution endless time counter

PlanPremiumCountryUkraineDeviceSamsung Galaxy S9+Operating SystemAndroid 10 My Question or Issuemy problem is that when you minimize the application and then stop the music, sometimes the time counter does not stop until I enter the application again

Regular

  Plan Premium Country Ukraine Device Samsung Galaxy S9+ Operating System Android 10   My Question or Issue my problem is that when you minimize the application and then sto...

Dian

Spotify Legend

1197 Views

7 replies

0 likes

Android 10
Issues
Playback issue
  • 1197 Views
  • 7 replies
  • 0 likes

Superuser Contribution Podcasts interrupting music play

I just selected some podcasts last night, but didn't download them. Now I'm listening to a playlist in shuffle and one of the podcasts keeps starting at the end of every song! Plus, I have to manually go back to the music playlist every time. Is this...

Newbie

I just selected some podcasts last night, but didn't download them. Now I'm listening to a playlist in shuffle and one of the podcasts keeps starting at the end of every song! Plus, I have to manuall...

Dian

Spotify Legend

5708 Views

6 replies

1 likes

  • 5708 Views
  • 6 replies
  • 1 likes

Solved!!Superuser Contribution Spotify app stays stuck on the login screen

PlanPremiumCountryUS My Question or IssueI'm trying to log in on my phone, but for whatever reason, it stays stuck on the login screen. It doesn't matter what button on the screen that I press, it doesn't do anything. I've tried reinstalling the app ...

Casual Listener

Plan Premium Country US   My Question or Issue I'm trying to log in on my phone, but for whatever reason, it stays stuck on the login screen. It doesn't matter what button on the screen th...

Dian

Spotify Legend

12539 Views

13 replies

0 likes

  • 12539 Views
  • 13 replies
  • 0 likes

Superuser Contribution Bug report: hey spotify icon stuck on screen when inc qr

DevicePixel 4a 5GOperating SystemAndroid 11 My Question or IssueThe new hey spotify feature leaves an obstuctive icon stuck on the acreen, even after turning on and off the feature again. Until closing and reopening the app it also further obscured t...

Regular

  Device Pixel 4a 5G Operating System Android 11   My Question or Issue The new hey spotify feature leaves an obstuctive icon stuck on the acreen, even after turning on and off the f...

Dian

Spotify Legend

2337 Views

4 replies

1 likes

  • 2337 Views
  • 4 replies
  • 1 likes

Superuser Contribution [Playlists] Default order for playlist followers

PlanPremiumCountryItalyDeviceMate 20, notebookOperating SystemAndroid Oreo, Windows 10 My Question or IssueHi all,I read a lot of posts about playlist sorting (yes I know this is a painful topic) and I spent a lot of time googling around, but I'm not...

Casual Listener

Plan Premium Country Italy Device Mate 20, notebook Operating System Android Oreo, Windows 10   My Question or Issue Hi all, I read a lot of posts about playlist sorting (yes I k...

Razor_101

Casual Listener

4057 Views

5 replies

11 likes

  • 4057 Views
  • 5 replies
  • 11 likes

Spotify mobile issues

PlanPremiumCountryCanadaDeviceSamsung galaxy A20Operating SystemAndroid My Question or IssueMy phone recently updated and ever since I've been unable to access any of my library or any songs (downloaded or not) despite being logged in. It works compl...

Newbie

Plan Premium Country Canada Device Samsung galaxy A20 Operating System Android   My Question or Issue My phone recently updated and ever since I've been unable to access any of my libr...

Taylith

Community Legend

505 Views

1 replies

2 likes

  • 505 Views
  • 1 replies
  • 2 likes

Notifications are silenced while listening

Hey folks, I've noticed in the last 3 months that while listening in Spotify when connected to a Bluetooth speaker system, that I can't hear my notifications.If I get a txt message while playing music, the only thing is the music drops volume for hal...

Visitor

Hey folks,   I've noticed in the last 3 months that while listening in Spotify when connected to a Bluetooth speaker system, that I can't hear my notifications. If I get a txt message while p...

Heydominique

Newbie

6181 Views

4 replies

9 likes

  • 6181 Views
  • 4 replies
  • 9 likes

Superuser Contribution Lyrics not showing on wifi connection but showing on mobile data

PlanFreeCountryIndiaDeviceXiaomi 11XOperating SystemAndroid 12 My Question or Issue I have a problem of lyrics not showing when I'm connected to Spotify through the wifi but when I'm connected through mobile data all lyrics show. Also, when I try to ...

Regular

Plan Free Country India Device Xiaomi 11X Operating System Android 12   My Question or Issue   I have a problem of lyrics not showing when I'm connected to Spotify through the wi...

Vasil

Moderator

1348 Views

9 replies

0 likes

  • 1348 Views
  • 9 replies
  • 0 likes

How do I stop Autoplay every time I start my car?

I've turned off all the Playback > Autoplay stuff, as well as disabled the Background Connect. It still keeps playing every time I start my car. It's very annoying! Even if the app is closed, it will automatically open and start playing.I only want i...

Casual Listener

I've turned off all the Playback > Autoplay stuff, as well as disabled the Background Connect. It still keeps playing every time I start my car. It's very annoying! Even if the app is closed, it w...

elimadden

Casual Listener

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playback error

Hello.Since about 2 months there is an issue with Spotify for android, because the playback frequently sounds scratched (like a broken record). This issue happens with wifi or mobile data on Redmi Note 10 S with Android 12.I hope you can fix it soon....

Visitor

Hello. Since about 2 months there is an issue with Spotify for android, because the playback frequently sounds scratched (like a broken record). This issue happens with wifi or mobile data on Redmi ...

Vasil

Moderator

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes

Superuser Contribution Keep Skipping Songs

My spotify been running unusual today. I played the song for about 1 min and then it automatically skipped to another song that not in my playlist. I checked the forum and reinstalled the app on my android phone, but the problem still there. Please h...

Casual Listener

My spotify been running unusual today.  I played the song for about 1 min and then it automatically skipped to another song that not in my playlist.   I checked the forum and reinstall...

bruce8976

Visitor

1268 Views

6 replies

1 likes

  • 1268 Views
  • 6 replies
  • 1 likes

Superuser Contribution one of those podcasts that disappeared.

PlanFree/PremiumCountryIndonesiaDevice(Realme c12)Operating System(Android ) My Question or Issuehello Spotify, sorry in advance I wanted to ask. I have episodes for my podcast, there are 5 podcasts listed but why only 4 are there? where's the other ...

Visitor

Plan Free/Premium Country Indonesia Device (Realme c12) Operating System (Android )     My Question or Issue hello Spotify, sorry in advance I wanted to ask. I have episodes for ...

Vasil

Moderator

240 Views

1 replies

0 likes

  • 240 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution App shows Internal Storage as External Storage

PlanPremiumCountryTurkeyDeviceSamsung Galaxy Note 10+Operating SystemAndroid 12 My Question or IssueThe device's Internal Storage shown 3 times as different storage options. When I choose the real SD Card, the app switches it to the Internal Storage ...

Newbie

Plan Premium Country Turkey Device Samsung Galaxy Note 10+ Operating System Android 12   My Question or Issue The device's Internal Storage shown 3 times as different storage options. ...

Vasil

Moderator

568 Views

1 replies

0 likes

Note 10+
storage
  • 568 Views
  • 1 replies
  • 0 likes

Superuser Contribution Data transfer and app not responding

PlanPremiumCountryUSDeviceSamsung Galaxy a21 My Question or Issue*this issue is happening to my fiancés phone and we are on a family plan together but doesn’t use the community forum*When switching my offline downloaded media from internal storage to...

Casual Listener

Plan Premium Country US Device Samsung Galaxy a21     My Question or Issue *this issue is happening to my fiancés phone and we are on a family plan together but doesn’t use the com...

Kiril

Moderator

1756 Views

3 replies

0 likes

  • 1756 Views
  • 3 replies
  • 0 likes

Superuser Contribution Time capsule bug, cover not showing on Android's App

Hi. I have had this issue for some time. Every time I e ter my Spotify app on Android (Xiaomi Redmi Note 8T), and I look for my time capsule Playlist, the cover is not show. Just a black icon as it was loading it, but then nothing happens. It only ha...

Casual Listener

Hi. I have had this issue for some time. Every time I e ter my Spotify app on Android (Xiaomi Redmi Note 8T), and I look for my time capsule Playlist, the cover is not show. Just a black icon as it w...

OscarDC

Moderator

555 Views

3 replies

0 likes

  • 555 Views
  • 3 replies
  • 0 likes