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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 850202 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 850202 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16773 Views
  • 3 replies
  • 0 likes
  • 16773 Views
  • 3 replies
  • 0 likes

Superuser Contribution AutoPlay does not work on smartphone

I have a spotify premium account and whenever I go to the gym, I play a short playlist I have entitlied "New Workout Playlist," and it does not operate the way it is designed based on settings in the app. It does not start playing related songs at th...

  • Casual Listener
  • I have a spotify premium account and whenever I go to the gym, I play a short playlist I have entitlied "New Workout Playlist," and it does not operate the way it is designed based on settings in the...
  • Ivan
  • Spotify Legend
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

Storage full on samsung galaxy watch3

Hi, I recently just resolved the playing offline songs problem. Now the new problem arises, basically when downloading more songs, it says storage full and free up some space, but the thing is my watch still have 4gb of extra space, and I cant seem t...

  • Newbie
  • Hi, I recently just resolved the playing offline songs problem. Now the new problem arises, basically when downloading more songs, it says storage full and free up some space, but the thing is my wat...
  • tt6aasvjjo4dcjt
  • Visitor
  • 2199 Views
  • 1 replies
  • 5 likes
  • 2199 Views
  • 1 replies
  • 5 likes

Superuser Contribution How to remove a device from spotify connect ?

PlanPremiumOperating System(Android, Windows 10) My Question or IssueWhen I play music on my PC, a notification appears on my phone that the music is playing on my PC, how can I get rid of this? It's not very convenient for me.

Toxa58_0-1600114968433.png Toxa58_1-1600115064015.png
  • Visitor
  • Plan Premium Operating System (Android, Windows 10)   My Question or Issue When I play music on my PC, a notification appears on my phone that the music is playing on my PC, how can I get ...
  • Elena
  • Moderator
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to see current playlist

PlanPremiumCountryFranceDeviceXiaomi mi a3Operating SystemAndroid 10 My Question or IssueHi, I'm currently on the last version of the app and I can't access the current playlist (the queue). I can add songs to the queue, but when I want to see the wh...

  • Visitor
  • P lan Premium Country France Device Xiaomi mi a3 Operating System Android 10   My Question or Issue Hi, I'm currently on the last version of the app and I can't access the current play...
  • Elena
  • Moderator
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music keeps pausing randomly when phone is locked (Samsung S20)

Hey there, I was wondering if anyone on here has experienced the same issue? Whenever I have my music playing and my phone has been locked for about 2 to 5 minutes my music will pause at random. This seems to happen intermittently as well. I've gone ...

  • Casual Listener
  • Hey there, I was wondering if anyone on here has experienced the same issue? Whenever I have my music playing and my phone has been locked for about 2 to 5 minutes my music will pause at random. This...
  • Mihail
  • Spotify Legend
  • 8878 Views
  • 12 replies
  • 0 likes
  • random pausing
  • 8878 Views
  • 12 replies
  • 0 likes

Mobile app inorovements

1. search function -- throughout all playlists2. when minimized to show shuffle and repeat options (put an attachment)3. move the songs in a playlist by pressing on them and relocate (change their order manually)4. shuffle throughout all playlists

  • Visitor
  •   1. search function -- throughout all playlists 2. when minimized to show shuffle and repeat options (put an attachment) 3. move the songs in a playlist by pressing on them and relocate (cha...
  • 290 Views
  • 0 replies
  • 1 likes
  • feature requests
  • 290 Views
  • 0 replies
  • 1 likes

Superuser Contribution Hidden song in the Release radar keep on playing

PlanPremiumCountrySpainDeviceSamsung Galaxy S20 My Question or IssueHi,When I hide a song I don't like in the release radar playlist, and play the playlist again later, the hidden song plays anyway (I see the minus icon stating it is hidden but the s...

  • Visitor
  • Plan Premium Country Spain Device Samsung Galaxy S20   My Question or Issue Hi, When I hide a song I don't like in the release radar playlist, and play the playlist again later, the hid...
  • Elena
  • Moderator
  • 263 Views
  • 1 replies
  • 3 likes
  • 263 Views
  • 1 replies
  • 3 likes

Superuser Contribution Cambio barra botones lateral

PlanPremiumCountryMéxico Device(Samsung Tablet SM-T720)Operating System(Android 9) My Question or IssuePor alguna razón se cambió la apariencia de la App dejando la barra de botones cargada hacia el lado izquierdo de la pantalla y no en la parte de a...

  • Newbie
  • Plan Premium Country México  Device (Samsung Tablet SM-T720) Operating System (Android 9)   My Question or Issue Por alguna razón se cambió la apariencia de la App dejando la barr...
  • Elena
  • Moderator
  • 841 Views
  • 1 replies
  • 1 likes
  • Cambio barra botones lateral
  • 841 Views
  • 1 replies
  • 1 likes

Superuser Contribution PAUSE DOWNLOAD BUTTON REQUEST FEATURE

PlanPremiumCountryUnited StatesDeviceLG-G7 ThinqOperating SystemAndroid Pie (9)My Question or IssueThe Spotify app currently has no option to pause while downloading. I live in a rural area that gets very poor network speed. In order to use my intern...

  • Newbie
  • Plan Premium Country United States Device LG-G7 Thinq Operating System Android Pie (9) My Question or Issue The Spotify app currently has no option to pause while downloading. I live in a ru...
  • Elena
  • Moderator
  • 245 Views
  • 1 replies
  • 0 likes
  • Feature Request
    Not Solved
  • 245 Views
  • 1 replies
  • 0 likes

Superuser Contribution Some songs have a stuck time bar in the notifications

PlanPremiumCountryFranceDeviceNubia RedMagic 5GOperating SystemAndroid 10 My Question or IssueSome of the songs in my library have the time bar stuck at the beginning in the notifications section of my phone for some reason. This breaks the lyrics sy...

  • Casual Listener
  • Plan Premium Country France Device Nubia RedMagic 5G Operating System Android 10   My Question or Issue Some of the songs in my library have the time bar stuck at the beginning in the ...
  • Elena
  • Moderator
  • 1103 Views
  • 1 replies
  • 0 likes
  • bug
  • 1103 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't see albums, performers. Connection issues.

PlanPremiumCountryRussia DeviceMeizu M5 NoteOperating SystemAndroid 7.0 My Question or IssueI have problems with connection while browsing performers or their albums. Spotify says that something went wrong and offers me to check my connection or try ...

  • Casual Listener
  • Plan Premium Country Russia  Device Meizu M5 Note Operating System Android 7.0   My Question or Issue I have problems with connection while browsing performers or their albums. Sp...
  • Elena
  • Moderator
  • 254 Views
  • 4 replies
  • 1 likes
  • 254 Views
  • 4 replies
  • 1 likes

Superuser Contribution Text Problem - Localization

PlanPremiumCountryTurkeyDeviceSamsung GalaxyOperating SystemAndroid 8.0.1 My Question or IssueWhen I add a song to one of my playlists, for example name of the playlist is "EDM" it says "EDMiçine eklendi." So it's a text or localization problem. It s...

  • Casual Listener
  • Plan Premium Country Turkey Device Samsung Galaxy Operating System Android 8.0.1   My Question or Issue When I add a song to one of my playlists, for example name of the playlist is "E...
  • Elena
  • Moderator
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Superuser Contribution Headset: triple press to previous song

Why triple press in the headset button doesn't play the previous song like any other music apps?It's skiping 2 songs instead.Why someone would like have the ability to skip two songs instead of repeating the song or listening the previous one?Why we ...

  • Newbie
  • Why triple press in the headset button doesn't play the previous song like any other music apps? It's skiping 2 songs instead. Why someone would like have the ability to skip two songs ...
  • MBnk
  • Regular
  • 2003 Views
  • 5 replies
  • 3 likes
  • Android
    headset
    triple press
  • 2003 Views
  • 5 replies
  • 3 likes

Solved!!Superuser Contribution cannot display lyrics/behind the lyrics on android

PlanPremiumCountry Thailand I cannot display behind the lyrics ( either genius or lyrics) across all my android devices.I used to think that it was my previous device issue ( galaxy S9plus, exynos) but recently I moved to my new devices ( xiaomi mi8 ...

  • Visitor
  •   Plan Premium Country  Thailand   I cannot display behind the lyrics ( either genius or lyrics) across all my android devices. I used to think that it was my previous device ...
  • Elena
  • Moderator
  • 49200 Views
  • 10 replies
  • 1 likes
  • Android
    lyrics
  • 49200 Views
  • 10 replies
  • 1 likes

Superuser Contribution No sound after changing song

PlanPremiumCountryPolandDeviceOSSURET ADD8CVW84Operating SystemAndroid 10 My Question or IssueWhen i choose to skip to next song timer is counting but sound is not playing. When i pause song and then unpause it the sound returns as nothing have happe...

  • Casual Listener
  • Plan Premium Country Poland Device OSSURET ADD8CVW84 Operating System Android 10   My Question or Issue When i choose to skip to next song timer is counting but sound is not playi...
  • Elena
  • Moderator
  • 208 Views
  • 1 replies
  • 1 likes
  • 208 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify codes dont play anything

PlanPremiumCountry DeviceSamsung Galaxy 9Operating SystemAndroid My Question or IssueWhen I scan spotify codes it just takes me to the album that the song came from and doesn't actually play anything

  • Visitor
  • Plan Premium Country   Device Samsung Galaxy 9 Operating System Android   My Question or Issue When I scan spotify codes it just takes me to the album that the song came from and ...
  • Elena
  • Moderator
  • 215 Views
  • 1 replies
  • 1 likes
  • 215 Views
  • 1 replies
  • 1 likes

Superuser Contribution Songs keep skipping but not pausing?

PlanPremiumCountryUSADevicePixel 4aOperating SystemAndroid 11 My Question or IssueSo whenever I play songs they tend to stop for a while and then resume? especially when my phone is turned off but it doesnt say that theyre paused. an example is when ...

  • Visitor
  • Plan Premium Country USA Device Pixel 4a Operating System Android 11   My Question or Issue So whenever I play songs they tend to stop for a while and then resume? especially when my p...
  • Mario
  • Spotify Legend
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

Superuser Contribution Minimalist Mode for Mobile/Disable images

I'd like to suggest a minimalist mode for the Spotify App. Personally, I want the power user ability to disable album art while browsing and playing music. But perhaps suggesting that alone isn't appealing enough. Could Spotify create a minimalist mo...

  • Casual Listener
  • I'd like to suggest a minimalist mode for the Spotify App. Personally, I want the power user ability to disable album art while browsing and playing music. But perhaps suggesting that alone isn't app...
  • Mihail
  • Spotify Legend
  • 1211 Views
  • 4 replies
  • 5 likes
  • idea
  • 1211 Views
  • 4 replies
  • 5 likes

No pause button on Android

Plan Premium Duo Country Canada Device Samsung Galaxy S8Operating SystemAndroid My Question or IssueThe pause button is missing. Only play and heart show. Last update Sept 2020

  • Casual Listener
  • Plan Premium Duo   Country Canada   Device Samsung  Galaxy S8 Operating System Android   My Question or Issue The pause button is missing. Only play and heart show....
  • SteveTom
  • Casual Listener
  • 2557 Views
  • 2 replies
  • 0 likes
  • 2557 Views
  • 2 replies
  • 0 likes

Superuser Contribution Wont let me control audio

My Question or Issueas you know console lowest option is way too loud so I would usually control the audio through my phone through the audio bar that was available, however today it wasnt there. I tried everything and nothing has worked. Any help?

  • Visitor
  • My Question or Issue as you know console lowest option is way too loud so I would usually control the audio through my phone through the audio bar that was available, however today it wasnt there. I...
  • Elena
  • Moderator
  • 270 Views
  • 2 replies
  • 0 likes
  • 270 Views
  • 2 replies
  • 0 likes