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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 839766 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 839766 Views
  • 11 replies
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13611 Views
  • 1 replies
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  • 13611 Views
  • 1 replies
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Autoplay android tablet

PlanPremiumCountryTurkeyDeviceSamsung tab s6 liteOperating SystemAndroid 10 My Question or IssueAutoplay doesnt Work on my tablet and my Phone. My Phone is Samsung s8 plus.I search a music than i play but when it finished spotify stops playing

  • Newbie
  •   Plan Premium Country Turkey Device Samsung tab s6 lite Operating System Android 10   My Question or Issue Autoplay doesnt Work on my tablet and my Phone. My Phone is Samsung s8...
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  • 35 Views
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Superuser Contribution [Android] when searching for songs, text doesn't appear

PlanPremium CountryUnited States DeviceSamsung Galaxy S10+ Operating SystemAndroid 10 My Question or IssueSong search is buggy. Using the keyboard I can type but on occasion, text will not appear in the search box and results won't refresh. Despite t...

  • Casual Listener
  • Plan Premium   Country United States   Device Samsung Galaxy S10+   Operating System Android 10   My Question or Issue Song search is buggy. Using the keyboard I can ...
  • kkdoom
  • Casual Listener
  • 379 Views
  • 3 replies
  • 1 likes
  • 379 Views
  • 3 replies
  • 1 likes

Android app

PlanPremiumCountryUSDeviceSamsung S10+ My Question or IssueThe app that I have has changed from about two updates ago and it is horrible. On the home page when I want to jump back in to my saved artist playlist it takes me directly to the full artist...

  • Newbie
  • Plan Premium Country US Device Samsung S10+   My Question or Issue The app that I have has changed from about two updates ago and it is horrible. On the home page when I want to jump b...
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  • 163 Views
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Can't play this right now - multiple devices

Premium user here and I keep getting connectivity issues. All devices are online via Alexa, Sonos and Google Home accounts and I can play Spotify through these apps. Tried resetting the connections, resetting the Internet, but it's driving me crazy t...

  • Visitor
  • Premium user here and I keep getting connectivity issues. All devices are online via Alexa, Sonos and Google Home accounts and I can play Spotify through these apps. Tried resetting the connections, ...
  • 199 Views
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  • 1 likes
  • Connectivity
    devices
    Streaming Issue
  • 199 Views
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Superuser Contribution Has the Android 9 defaulting back to internal storage problem been fixed yet? Thanks

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountryUSDevice LG Phoenix plus/k30Operating Systems 9My Question or IssueCancelled my subscription cause I kept los...

  • Visitor
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country US Device LG Phoenix plus/k30 Operating Sy...
  • Mario
  • Spotify Legend
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify is not working in Vivo Iqoo 3 - 1927 INDIA

Hi,I've moved my spotify account to Vivo Iqoo 3 - 1927 phone INDIA. Spotify is not working at all in this phone. While clicking on the spotify app icon, it just shows the black screen and crashes. I have re-installed the app, restarted the phone, cle...

  • Casual Listener
  • Hi, I've moved my spotify account to Vivo Iqoo 3 - 1927 phone INDIA. Spotify is not working at all in this phone. While clicking on the spotify app icon, it just shows the black screen and crashes. ...
  • Mario
  • Spotify Legend
  • 428 Views
  • 3 replies
  • 0 likes
  • 428 Views
  • 3 replies
  • 0 likes

Spotify stops playing offline after 10 minutes

PlanPremiumCountryusaDeviceSamsung Galaxy 8Operating SystemAndroid version 9 My Question or IssueHi, I have this issue for several months and tried everything suggested here with no luck. Spotify offline sometimes stops after 10 minutes. I have reins...

  • Visitor
  • Plan Premium Country usa Device Samsung Galaxy 8 Operating System Android version 9   My Question or Issue Hi, I have this issue for several months and tried everything suggested here ...
  • locationunknown
  • Casual Listener
  • 1352 Views
  • 5 replies
  • 3 likes
  • 1352 Views
  • 5 replies
  • 3 likes

Unable to skip ads from lock screen, headphones, or smart watch

PlanFreeCountryAustraliaDeviceSamsung Galaxy Note 9Operating SystemOreo, Build FXXS2 My Question or IssueI used to be able to skip ads fine using the lock screen, my headphone buttons or my Galaxy Watch, but for a couple of months now, the only way t...

  • Casual Listener
  • Plan Free Country Australia Device Samsung Galaxy Note 9 Operating System Oreo, Build FXXS2   My Question or Issue I used to be able to skip ads fine using the lock screen, my headphon...
  • o9ty7nnfn-_br
  • Casual Listener
  • 1059 Views
  • 4 replies
  • 1 likes
  • Skip ads
  • 1059 Views
  • 4 replies
  • 1 likes

Can't skip ads

PlanFreeCountryAustraliaDeviceSamsung Galaxy S10Operating SystemAndroid 9 Pie My Question or IssuePlease see the attachment, I'm unable to skip ads as the icon is greyed out. I'm using the latest version of android and the latest version of spotify 8...

  • Regular
  • Plan Free Country Australia Device Samsung Galaxy S10 Operating System Android 9 Pie   My Question or Issue Please see the attachment, I'm unable to skip ads as the icon is greyed out....
  • o9ty7nnfn-_br
  • Casual Listener
  • 3716 Views
  • 8 replies
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  • 3716 Views
  • 8 replies
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shuffle playlist doesnt work after have choosen a single song

PlanPremiumCountryItalyDeviceHuawei P30 liteOperating SystemAndroid My Question or Issueafter i have chosen a song on the search bar, the shuffle playlist based on the song doesnt play anymore. i had uninstalled the app several times but the problem ...

  • Newbie
  • Plan Premium Country Italy Device Huawei P30 lite Operating System Android   My Question or Issue after i have chosen a song on the search bar, the shuffle playlist based on the song d...
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  • 162 Views
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Solved!!Superuser Contribution Radio missing in Android app ?

PlanFreeCountryIndiaDeviceOnePlus 8 seriesOperating SystemAndroid 10 My Question or IssueThe Spotify help page mentions a radio feature is available but I don't see it anywhere in my Spotify app ? I wanted to switch from Google Play Music to Spotify ...

  • Regular
  • Plan Free Country India Device OnePlus 8 series Operating System Android 10   My Question or Issue The Spotify help page mentions a radio feature is available but I don't see it anywhe...
  • LUC1FER
  • Regular
  • 1176 Views
  • 2 replies
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  • Feature
  • 1176 Views
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Superuser Contribution No se oye

hola, soy de México y tengo una cuenta premium.Hoy actualicé la aplicación en mi autoestereo con Android 9 y dejaron de escucharse las canciones, se reproducen pero no se escuchan.Nunca me había pasado eso y sólo me sucede ahora en el autoestereo.Ayu...

  • Visitor
  • hola, soy de México y tengo una cuenta premium. Hoy actualicé la aplicación en mi autoestereo con Android 9 y dejaron de escucharse las canciones, se reproducen pero no se escuchan. Nunca me había ...
  • Elena
  • Moderator
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Superuser Contribution Le notifiche fanno sparire la musica

Buonasera, mentre sto riproducendo sul mio smartphone la musica grazie all'app spotify, mi arrivano notifiche da altre app (ad esempio, messaggi whatsapp). A quel punto, la musica emessa da spotify si abbassa e lo smartphone mi fa sentire il suono di...

  • Visitor
  • Buonasera, mentre sto riproducendo sul mio smartphone la musica grazie all'app spotify, mi arrivano notifiche da altre app (ad esempio, messaggi whatsapp). A quel punto, la musica emessa da spotify s...
  • Mario
  • Spotify Legend
  • 4190 Views
  • 1 replies
  • 0 likes
  • Music
    notification
    notifiche
    stop music
  • 4190 Views
  • 1 replies
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Superuser Contribution Suddenly stops playing

PlanPremiumCountryNorwayDeviceSamsung Galaxy S8.Operating SystemAndroid: whatever the latest is.Spotify: latest update.My Question or Issue:Whenever I close my phone or use another app Spotify stops playing after a few songs. I keep getting an error ...

  • Newbie
  •   Plan Premium Country Norway Device Samsung Galaxy S8. Operating System Android: whatever the latest is. Spotify: latest update. My Question or Issue: Whenever I close my phone or us...
  • Mario
  • Spotify Legend
  • 247 Views
  • 1 replies
  • 0 likes
  • Backround
    Help required please
    stops playing music
  • 247 Views
  • 1 replies
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Missing Downloads

PlanPremiumCountryGermanyDeviceMate 10 proOperating SystemAndroid 10 My Question or Issue All my downloads are gone. I just listened to music and the next track began but didn't startet. Now Spotify wants to download every again (around 18. Gb) I was...

  • Visitor
  • Plan Premium Country Germany Device Mate 10 pro Operating System Android 10   My Question or Issue   All my downloads are gone.  I just listened to music and the next track...
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  • 154 Views
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Can't Download Spotify App?!

First of all, I can't find the Spotify app on my Xaomi Smartphone (all new and fully updated version) at Google Play. When I try to download it via Chrome browser it says that the app isn't available in my country/area or it says that this unit isn't...

  • Casual Listener
  • First of all, I can't find the Spotify app on my Xaomi Smartphone (all new and fully updated version) at Google Play. When I try to download it via Chrome browser it says that the app isn't avai...
  • eliseakerblom
  • Casual Listener
  • 319 Views
  • 2 replies
  • 0 likes
  • 319 Views
  • 2 replies
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Superuser Contribution Family Mix? My kids can't join?

PlanPremiumCountryUnited StatesDeviceGalaxy S9Operating SystemAndroid 10 My Question or IssueI have 5 people on my family premium plan, but only 2 show up on the family mix. When my teenagers go into the family mix, there's no option to join, even wh...

  • Newbie
  •   Plan Premium Country United States Device Galaxy S9 Operating System Android 10   My Question or Issue I have 5 people on my family premium plan, but only 2 show up on the fami...
  • Elena
  • Moderator
  • 286 Views
  • 1 replies
  • 0 likes
  • family-mix
  • 286 Views
  • 1 replies
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Idea: Social Media DJ

PlanFree/PremiumCountry DevicePixel 3Operating System(iOS 10, Android Oreo, Windows 10,etc.) Idea: Social Media DJ To be able to have a stream party on a social media source for all those that join the stream. Like an online party. It will also allow...

  • Visitor
  • Plan Free/Premium Country   Device Pixel 3 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   Idea: Social Media DJ To be able to have a stream party on a social media...
  • SoundShots
  • Composer
  • 230 Views
  • 1 replies
  • 0 likes
  • Social Media DJ - Streaming Party
  • 230 Views
  • 1 replies
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Solved!!Superuser Contribution Spotify App Resetting Every Night

PlanPremiumCountryIndia Device(Samsung Galaxy A50)Operating System(Android Pie) My Question or IssueSo I have recently started facing this problem after getting the premium subscription is that after downloading any songs the app automatically resets...

  • Regular
  •   Plan Premium Country India   Device (Samsung Galaxy A50) Operating System (Android Pie)   My Question or Issue So I have recently started facing this problem after gettin...
  • Catalyst69
  • Regular
  • 2072 Views
  • 8 replies
  • 0 likes
  • Android
    app issue
    problem
    Resetting
  • 2072 Views
  • 8 replies
  • 0 likes

Why have you still not implemented BASIC functionality to play music stored on our phones?

I have music on my phone downloaded via bandcamp. I'm not trying to use multiple streaming apps at the same time and I am TRYING to use your service over bandcamp's and you're not letting me. There have been requests for this incredibly BASIC functio...

  • Casual Listener
  • I have music on my phone downloaded via bandcamp.  I'm not trying to use multiple streaming apps at the same time and I am TRYING to use your service over bandcamp's and you're not letting me.&n...
  • 164 Views
  • 0 replies
  • 0 likes
  • 164 Views
  • 0 replies
  • 0 likes

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