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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6953 Views

0 replies

7 likes

  • 6953 Views
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  • 7 likes

Song randomly stops playing?

I've got a premium account and on my Android app a song plays and randomly stops at around 10 seconds in. It plays fine through my Alexa though. I've tried to clear some cache (about 3 times already) and it's still happening. Will it not work coz I h...

Newbie

I've got a premium account and on my Android app a song plays and randomly stops at around 10 seconds in. It plays fine through my Alexa though. I've tried to clear some cache (about 3 times already)...

navharsh

Casual Listener

604 Views

1 replies

0 likes

  • 604 Views
  • 1 replies
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Superuser Contribution [Android][Other] No internet connection

Over and over again, I get the message "No internet connection". 1.000 MBit Download seems not to be enough.Youtube, Chrome, Signal, Whatsapp, and all other Apps have no issues. But the music streaming App Spotify seems to be very picky.

Roadie

Over and over again, I get the message "No internet connection". 1.000 MBit Download seems not to be enough. Youtube, Chrome, Signal, Whatsapp, and all other Apps have no issues. But the music strea...

Eni

Moderator

602 Views

2 replies

0 likes

Android
Other
  • 602 Views
  • 2 replies
  • 0 likes

Superuser Contribution Progress bar not being updated on Audi MMI

PlanPremium CountryPortugal DeviceBlackview BV9800 Pro Operating SystemAndroid Pie IssueHi there!I've been using Spotify connect to my car via Bluetooth since 2017 and I've never had this problem... Somehow the sync of the progress data is broken.I'm...

Casual Listener

Plan Premium   Country Portugal   Device Blackview BV9800 Pro   Operating System Android Pie   Issue Hi there!I've been using Spotify connect to my car via Bluet...

Alex

Spotify Legend

691 Views

1 replies

0 likes

  • 691 Views
  • 1 replies
  • 0 likes

Superuser Contribution I don't know how to add Spotify to my Samsung Galaxy A32 home screen.

PlanFree/PremiumCountry DeviceSamsung Galaxy A32Operating SystemAndroid 11 My Question or IssueHow do I add Spotify to my Samsung Galaxy A32 home screen? The app is installed on my phone, but in order to launch it I have to go into settings and searc...

Newbie

Plan Free/Premium Country   Device Samsung Galaxy A32 Operating System Android 11   My Question or Issue How do I add Spotify to my Samsung Galaxy A32 home screen? The app is inst...

Eni

Moderator

923 Views

1 replies

0 likes

  • 923 Views
  • 1 replies
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Superuser Contribution [Android][Developer] Screen rotate

Initially when in car mode, I'd place my phone on its side and the screen would turn also, so to display contents in the rotated view. Not sure if an update happened, but now the screen doesn't rotate. Was so much easier to be able to use the minimal...

Newbie

Initially when in car mode, I'd place my phone on its side and the screen would turn also, so to display contents in the rotated view. Not sure if an update happened, but now the screen doesn't rotat...

Mihail

Spotify Legend

591 Views

1 replies

1 likes

Android
Developer
  • 591 Views
  • 1 replies
  • 1 likes

Issues with Beats Solo Pro headphones + Spotify app + Samsung Galaxy20 FE

I used to have an LG G6 (model # LG-H873) smart phone. I used Spotify on this phone with my Beats Solo Pro headphones (model # A1881) without issue. In February, I got a Samsung Galaxy20 FE phone (model number SM-G781W) and tried Spotify with my Beat...

Newbie

I used to have an LG G6 (model # LG-H873) smart phone. I used Spotify on this phone with my Beats Solo Pro headphones (model # A1881) without issue. In February, I got a Samsung Galaxy20 FE phone (mo...

1120 Views

0 replies

0 likes

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Automix feature crashes app while in a playlist

So recently I've been experiencing crashes while listening to some playlist that has smooth transitions between songs, Spotify calls this feature Automix. It doesn't happen for every song transition but it does happen frequently. I'm not sure this is...

Newbie

So recently I've been experiencing crashes while listening to some playlist that has smooth transitions between songs, Spotify calls this feature Automix. It doesn't happen for every song transi...

Amay

Spotify Star

664 Views

1 replies

1 likes

  • 664 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Android][Other] rewind

The rewind slider is not visible in any tracks. dark theme android. !!! It is extremely inconvenient to rewind, the slider is very small and cannot be seen at all, it merges with the line and with the background.

Newbie

The rewind slider is not visible in any tracks. dark theme android. !!! It is extremely inconvenient to rewind, the slider is very small and cannot be seen at all, it merges with the line and with th...

CarlosE

Spotify Legend

438 Views

1 replies

0 likes

Android
Other
  • 438 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Crashes on Google Nest Hub 2nd Gen

PlanPremium (Family)CountryUKDeviceGoogle Nest Hub 2nd Gen My Question or IssueMy Spotify Premium (Family) account won't play on my Nest Hub 2. The app seems to try to open (plays the opening sound and "Spotify" flashes on the screen) but then I just...

Casual Listener

Plan Premium (Family) Country UK Device Google Nest Hub 2nd Gen   My Question or Issue My Spotify Premium (Family) account won't play on my Nest Hub 2. The app seems to try to open (play...

user-removed

Not applicable

4545 Views

7 replies

1 likes

  • 4545 Views
  • 7 replies
  • 1 likes

Superuser Contribution Local Files 'Downloaded,' but Do Not Play, then Grey Out

PlanPremiumCountryUnited StatesDeviceSamsung Note9Operating SystemAndroid 10 My Question or IssueSpotify will download my local files to my phone, but when I attempt to play certain tracks, they will show up as playing, but they will not actually pla...

Newbie

Plan Premium Country United States Device Samsung Note9 Operating System Android 10   My Question or Issue Spotify will download my local files to my phone, but when I attempt to play ...

Kiril

Moderator

536 Views

1 replies

0 likes

  • 536 Views
  • 1 replies
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Superuser Contribution Video coming out blue on Android TV

PlanFreeCountryAustraliaDeviceTVOperating SystemAndroid 10 My Question or IssueI got spotify on my PC and it plays video great but I put the app on my TV and its coming out blue, Netflix, YouTube and Kodi all work perfectly so its not my TV thanks

Newbie

  Plan Free Country Australia Device TV Operating System Android 10   My Question or Issue I got spotify on my PC and it plays video great but I put the app on my TV and its comi...

Jeremy

Spotify Legend

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
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Superuser Contribution Recommended Playlists/songs algorithm by time of day

I listen to sleep music ever night in bed, however this is nothing like the kind of music I like to listen to during the day or during awake hours. The large majority of all my recommended music is thus sleep music - not what I want. Seems like there...

Casual Listener

I listen to sleep music ever night in bed, however this is nothing like the kind of music I like to listen to during the day or during awake hours.  The large majority of all my recommended musi...

CarlosE

Spotify Legend

1157 Views

3 replies

0 likes

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Superuser Contribution [Nest Hub 2.Gen] Display stays on, when Podcast playing

PlanPremiumCountryGermanyDeviceGoogle Nest Hub 2. Generation, newest versionOperating SystemAndroid My Question or IssueTo fall asleep, I listen to podcasts via Spotify on my Google NestHub. For about two months now, I've had the problem that the scr...

Regular

Plan Premium Country Germany Device Google Nest Hub 2. Generation, newest version Operating System Android   My Question or Issue To fall asleep, I listen to podcasts via Spotify on my...

AlejaR

Moderator

3235 Views

15 replies

2 likes

  • 3235 Views
  • 15 replies
  • 2 likes

[AAOS] Spotify for Android Automotive desperately need improving

Hi, I'm running Spotify on Android Automotive in my new nice car (Polestar 2), but I was really disappointed by the Spotify app, because you are completely missing out on a lot of basic stuff:Playlist folders are not displayed in my library.Not possi...

Music Fan

Hi,   I'm running Spotify on Android Automotive in my new nice car (Polestar 2), but I was really disappointed by the Spotify app, because you are completely missing out on a lot of basic stuf...

Jamieh75

Regular

11060 Views

25 replies

83 likes

AAOS
Android Automotive
Polestar
  • 11060 Views
  • 25 replies
  • 83 likes

Superuser Contribution [Android] LYRICS

LYRICS!!!I'M THE TYPE OF PERSON THAT DOESN'T HEAR THE LYRICS TO SONGS VERY WELL......I HEAR THE BEAT MORESO, BUT I HAVE TO OFTEN GO TO A SECONDARY WEBSITE TO PULL UP THE LYRICS. I THINK IT WOULD BE FANTASTIC IF I HAD THE OPTION TO PULL UP A LYRICS OP...

Visitor

LYRICS!!! I'M THE TYPE OF PERSON THAT DOESN'T HEAR THE LYRICS TO SONGS VERY WELL......I HEAR THE BEAT MORESO, BUT I HAVE TO OFTEN GO TO A SECONDARY WEBSITE TO PULL UP THE LYRICS.  I THINK IT WO...

CarlosE

Spotify Legend

544 Views

3 replies

0 likes

Android
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  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Playlist radio is missing on Android

PlanPremiumCountryUSADeviceLG G8Operating SystemAndroid My Question or IssueI seem to be experiencing the same issue covered in this topic: https://community.spotify.com/t5/Ongoing-Issues/Android-Playlist-radio-feature-missing/idi-p/5153300#comments ...

Regular

Plan Premium Country USA Device LG G8 Operating System Android   My Question or Issue I seem to be experiencing the same issue covered in this topic: https://community.spotify.com...

Jeremy

Spotify Legend

3168 Views

12 replies

0 likes

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Superuser Contribution [Android] sequence of songs

Best,When I record a song with Shazam using Smartphone and then look it up directly in spotify to then put it in my favorite music,then the song does not show up at the top but usually at the bottom of the folder, this is the app on spartphone.This i...

Casual Listener

Best, When I record a song with Shazam using Smartphone and then look it up directly in spotify to then put it in my favorite music, then the song does not show up at the top but usually at the bot...

MafeG

Spotify Legend

450 Views

1 replies

0 likes

Android
  • 450 Views
  • 1 replies
  • 0 likes

Solved!! When I play on Alexa Echo it connect to Spotify but when I play from Spotify it is not listing Echo!

I moved to a new place. And I set a new echo there. This echo can play Spotify. So if I open Spotify on desktop or Android it shows it is playing on the 'New Device' but this same speaker is not listed in the devices in Spotify! And at the same time ...

Casual Listener

I moved to a new place. And I set a new echo there. This echo can play Spotify. So if I open Spotify on desktop or Android it shows it is playing on the 'New Device' but this same speaker is not list...

NameTakenEatMyD

Casual Listener

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
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Superuser Contribution Playlist sorting not working on Android

PlanPremiumCountryNorwayDeviceSony Xperia XZ1Operating SystemAndroid My Question or IssueWhen I select Your Library in Spotify on my Android phone, I always want to see my playlists, and I always want to see them ordered as _I_ ordered them. It _usua...

Music Fan

Plan Premium Country Norway Device Sony Xperia XZ1 Operating System Android   My Question or Issue When I select Your Library in Spotify on my Android phone, I always want to see my pl...

Svish

Music Fan

712 Views

2 replies

0 likes

  • 712 Views
  • 2 replies
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Superuser Contribution Spotify won't play on Google Home

PlanPremiumCountryMexicoDeviceHuawei Y9S and PCOperating SystemAndroid 11, Windows 10 My Question or IssueI have two Google Home Mini speakers and a Google Chromecast which I used to stream Spotify to with no issues. Almost a week ago now I am no lon...

Casual Listener

Plan Premium Country Mexico Device Huawei Y9S and PC Operating System Android 11, Windows 10   My Question or Issue I have two Google Home Mini speakers and a Google Chromecast which I...

Eni

Moderator

11702 Views

18 replies

0 likes

  • 11702 Views
  • 18 replies
  • 0 likes