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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194442 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194442 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535603 Views

78 replies

3 likes

  • 535603 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439070 Views

565 replies

37 likes

Account
Free
  • 439070 Views
  • 565 replies
  • 37 likes

Superuser Contribution [Android] Casting options not appearing in latest update

PlanPremiumCountryUSDevicePixel 6 ProOperating SystemAndroid 12 My Question or IssueSince the last update no cast speakers appear on my phone. I'm not able to cast to any Google speakers. Playing in the web app allows me to connect to the speaker, wh...

Visitor

Plan Premium Country US Device Pixel 6 Pro Operating System Android 12   My Question or Issue Since the last update no cast speakers appear on my phone. I'm not able to cast to any Goo...

Alex

Spotify Legend

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

Superuser Contribution App not playing songs

My Spotify app do not play songs after I loose cell coverage, and gets it back again. Any reason why ?

Newbie

My Spotify app do not play songs after I loose cell coverage, and gets it back again. Any reason why ? 

OscarDC

Moderator

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes

Solved!! Spotify not loading

PlanPremiumCountryNorwayDeviceSamsung Galaxy S22 UltraOperating SystemAndroid 12 My Question or IssueHello, I'm having issues with my Spotify not loading and being stuck on the Spotify logo when I try to start it. I started having this issue yesterda...

Newbie

Plan Premium Country Norway Device Samsung Galaxy S22 Ultra Operating System Android 12   My Question or Issue Hello,   I'm having issues with my Spotify not loading and being s...

WhizzWr

Regular

3862 Views

15 replies

4 likes

Android
Android 12
loading
Logo
stuck
  • 3862 Views
  • 15 replies
  • 4 likes

Spotify not loading on Samsung S22+

PlanPremiumCountryUnited KingdomDeviceSamsung S22+Operating SystemAndroid 12 My Question or IssueThe Spotify app gets stuck on the logo and never loads. It seems like this was an issue before, however I never experienced it until now. Hopefully it'll...

Newbie

  Plan Premium Country United Kingdom Device Samsung S22+ Operating System Android 12   My Question or Issue The Spotify app gets stuck on the logo and never loads. It seems like...

enswan

Regular

1161 Views

5 replies

1 likes

  • 1161 Views
  • 5 replies
  • 1 likes

Superuser Contribution [Podcasts] won't play over cellular data.

PlanPremiumCountryMexicoDeviceLG g7 thinQOperating SystemAndroid 9Spotify Version8.5.48.1049My Question or IssueSimply put, podcasts won't play over cellular data. Every other playlist, song or album can be streamed no problem instantly. Already clos...

Casual Listener

Plan Premium Country Mexico Device LG g7 thinQ Operating System Android 9 Spotify Version 8.5.48.1049 My Question or Issue Simply put, podcasts won't play over cellular data. Every other p...

Jeremy

Spotify Legend

4794 Views

4 replies

0 likes

podcast
Podcasts error
Won't work
  • 4794 Views
  • 4 replies
  • 0 likes

Latest Beta 8/16 Crashes Upon Launching

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSADevicePixel 6 ProOperating SystemAndroid 13 My Question or IssueLatest Beta version 8.7.60.146 crashes immediat...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country USA Device Pixel 6 Pro Operating System Android 13...

OmarAW

Regular

933 Views

5 replies

2 likes

  • 933 Views
  • 5 replies
  • 2 likes

Solved!! [Android] Spotify crash on splash screen

PlanPremiumCountryIsraelDeviceRedmi Note 9 ProOperating SystemAndroid 10Spotify Version8.7.60.21 My IssueSpotify crashs on splash screen, the logo shows then booted back outStarted yesterdayThigs I tryClear cahsedClear dataReinstalling spotify from t...

Casual Listener

Plan Premium Country Israel Device Redmi Note 9 Pro Operating System Android 10 Spotify Version 8.7.60.21   My Issue Spotify crashs on splash screen, the logo shows then booted back ...

altiner_

Music Fan

537 Views

1 replies

2 likes

  • 537 Views
  • 1 replies
  • 2 likes

Superuser Contribution Spotify not working on wifi.

My spotify shows me that I'm offline when I'm on my home wifi network, yet when i download playlists, the songs all download without any problems. Tried everything clearing cache, checking permissions, reinstalling, unplugging wifi router, switching ...

Visitor

My spotify shows me that I'm offline when I'm on my home wifi network, yet when i download playlists, the songs all download without any problems. Tried everything clearing cache, checking permission...

Kiril

Moderator

7630 Views

7 replies

1 likes

  • 7630 Views
  • 7 replies
  • 1 likes

Superuser Contribution Spotify Account Does Not Display Lyrics

PlanFree/Premium- BothCountryUKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System(iOS 10, Android Oreo, Windows 10,etc.)Samsung Galaxy Tab A7 SM-T505 32GBMy Question or IssueSpotify Account Does Not Display LyricsBackground• A...

Newbie

Plan Free/Premium- Both Country UK Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)   Operating System (iOS 10, Android Oreo, Windows 10,etc.) Samsung Galaxy Tab A7 SM-T5...

OscarDC

Moderator

314 Views

1 replies

0 likes

  • 314 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to play music from my computer on spotify?

I tried to put music that is on my PC in my music folder onto spotify - it let me do it - I can see the music as well however every single track is unavailable. All the songs I'm trying to add are mp3 filesThey aren't available on spotify - searched ...

Regular

I tried to put music that is on my PC in my music folder onto spotify - it let me do it - I can see the music as well however every single track is unavailable.  All the songs I'm trying to add...

OscarDC

Moderator

4130 Views

3 replies

2 likes

  • 4130 Views
  • 3 replies
  • 2 likes

Superuser Contribution Android Auto

PlanPremiumCountryUSADevice(SAMSUNG GALAXY S22+)Operating SystemsAndroid My Question or IssueI can't search past R in the artist tab on Android Auto.

Music Fan

Plan Premium Country USA Device (SAMSUNG GALAXY S22+) Operating Systems Android    My Question or Issue I can't search past R in the artist tab on Android Auto. 

Vasil

Moderator

526 Views

1 replies

0 likes

  • 526 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play liked songs without shuffle

PlanPremium CountryUnited States DeviceMoto G Power Operating SystemAndroid 11 My Question or IssueI got Spotify premium for two reasons. One was because I hate ads, and the other was so I could play my liked songs in the order that I want. I can't d...

Music Fan

Plan Premium   Country United States   Device Moto G Power   Operating System Android 11   My Question or Issue I got Spotify premium for two reasons. One was because...

BuddyAM

Music Fan

1318 Views

3 replies

0 likes

  • 1318 Views
  • 3 replies
  • 0 likes

Superuser Contribution Android app not Loading

My phone : Xiaomi 11t ProThe app open on the logo and the app it closes immediately .I tried to:- restart my phone- reinstall the app- check for updatesThank you please help me.This is the first time in 4 years that I have had a problem like this.

Newbie

My phone : Xiaomi 11t Pro The app open on the logo and the app it closes immediately . I tried to: - restart my phone - reinstall the app - check for updates Thank you please help me. This is ...

Eni

Moderator

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify on Airtel is saying You're Offline

PlanFree/PremiumCountryIndia / USADeviceRedmi Note 8 ProOperating SystemAndroid Oreo 10, MIUI Global 12.0.3 Stable My Question or IssueTried resetting data, rebooting, setting APN, airplane mode on/off, free app too

Music Fan

  Plan Free/Premium Country India / USA Device Redmi Note 8 Pro Operating System Android Oreo 10, MIUI Global 12.0.3 Stable   My Question or Issue Tried resetting data, rebo...

MadhurJ20

Visitor

8980 Views

19 replies

0 likes

  • 8980 Views
  • 19 replies
  • 0 likes

Superuser Contribution (Android)Playlists wont load

My app will not load playlists. I've erased all data, I've deleted and redownloaded the app, I've restarted my phone, etc. I will click on a playlist and it will not go past the loading symbol. I have been having this issue for weeks. I used to have ...

Visitor

My app will not load playlists. I've erased all data, I've deleted and redownloaded the app, I've restarted my phone, etc. I will click on a playlist and it will not go past the loading symbol. I hav...

OscarDC

Moderator

591 Views

3 replies

1 likes

  • 591 Views
  • 3 replies
  • 1 likes

Superuser Contribution [Android] Search Your Library

PlanPremiumCountryIceland Device(Samsung Galaxy S21 Ultra)Operating System(Android Oreo) My Question or IssueSpotify search through your library can't find some songs, I have tried to put Artist name or Song name both are not working. (For me - I cou...

Visitor

Plan Premium Country Iceland  Device (Samsung Galaxy S21 Ultra) Operating System (Android Oreo)   My Question or Issue Spotify search through your library can't find some son...

Yordan

Moderator

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify start playing automatically

Hi,My phone starts playing spotify at random times in the middle of the night (between 4:00 and 6:00). It may happened after an update of my phone.PlanPremiumCountryNetherlandsDeviceSamsung Galaxy S9Operating SystemAndroid 10My Question or IssueHi,My...

Casual Listener

Hi, My phone starts playing spotify at random times in the middle of the night (between 4:00 and 6:00). It may happened after an update of my phone. Plan Premium Country Netherlands Device Sam...

jdorfer

Regular

14436 Views

41 replies

2 likes

  • 14436 Views
  • 41 replies
  • 2 likes

Superuser Contribution Car Subwoofer no longer playing from Spotify

PlanPremiumCountryCanadaDevice(Samsung Galaxy 9)Operating System(Android 10) My Question or IssueMy car Subwoofer used to work but as of today I can no longer get Spotify to play thru my sub. The tuner plays fine thru the sub just not spotify, so the...

Casual Listener

  Plan Premium Country Canada Device (Samsung Galaxy 9) Operating System (Android 10)   My Question or Issue My car Subwoofer used to work but as of today I can no longer get Sp...

Elena

Moderator

614 Views

1 replies

0 likes

  • 614 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Black screen in Liked songs playlist

PlanFreeCountryIndiaDeviceRealme Narzo 30 pro 5GOperating SystemAndroid 12 My Question or IssueWhen I open my Liked songs playlist screen is black, no songs are visible. but my other playlists just work fine and all other songs are visible.

Casual Listener

Plan Free Country India Device Realme Narzo 30 pro 5G Operating System Android 12   My Question or Issue When I open my Liked songs playlist screen is black, no songs are visible. but ...

Eni

Moderator

1711 Views

6 replies

1 likes

Android
black screen
liked songs
  • 1711 Views
  • 6 replies
  • 1 likes

Superuser Contribution Scroll bar keeps disappearing

Premium userFinlandOnePlus 3T (ONEPLUS A3003_28_161213)OxygenOS 3.5.4Android 6.0.1 The handy scroll bar has been disappearing in a random fashion for a couple of days now. First it is there and the songlist is easily scrollable, then after some time ...

Casual Listener

Premium user Finland OnePlus 3T (ONEPLUS A3003_28_161213) OxygenOS 3.5.4 Android 6.0.1   The handy scroll bar has been disappearing in a random fashion for a couple of days now. First it i...

OscarDC

Moderator

2573 Views

4 replies

0 likes

  • 2573 Views
  • 4 replies
  • 0 likes