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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106427 Views

26 replies

3 likes

  • 106427 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

215795 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 215795 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

568947 Views

78 replies

3 likes

  • 568947 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469367 Views

577 replies

40 likes

Account
Free
  • 469367 Views
  • 577 replies
  • 40 likes

Superuser Contribution S22 ultra not displaying songs on Bluetooth stereo, music plays but no steering wheel controls S

PlanPremiumCountryCanadaDeviceSamsung Galaxy S8,Samsung Galaxy S22 ultra Operating SystemS8 Android 9,S22 ultra Android 12My Question or IssueMy S8 works perfectly fine using Spotify through my Bluetooth car stereo. With my new S22 ultra, the sound w...

Casual Listener

Plan Premium Country Canada Device Samsung Galaxy S8, Samsung Galaxy S22 ultra  Operating System S8 Android 9, S22 ultra Android 12 My Question or Issue My S8 works perfectly fine usi...

Oldskuldub

Casual Listener

3201 Views

4 replies

0 likes

Android 12
s22
S22 ultra
  • 3201 Views
  • 4 replies
  • 0 likes

Superuser Contribution Re: Unable to login on Android

I can't login either, on Android phone. Whereas I login on a computer it recognises my username and password, if I put the same username and password on the phone it says it's wrong. I've already tried resetting the password twice, still has the same...

Newbie

I can't login either, on Android phone. Whereas I login on a computer it recognises my username and password, if I put the same username and password on the phone it says it's wrong.  I've alr...

Alex

Spotify Legend

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify keeps turning the wifi off on my phone

PlanFreeCountry CanadaDeviceX Power 2Operating SystemAndroid 7.0 (Nougat) My Question or Issue Spotify Mobile keeps turning off the wifi on my phone when the screen turns off for longer than a few seconds. I don't know why it keeps doing this, but I'...

Newbie

Plan Free Country  Canada Device X Power 2 Operating System Android 7.0 (Nougat)   My Question or Issue  Spotify Mobile keeps turning off the wifi on my phone when the screen...

Dian

Spotify Legend

1963 Views

5 replies

0 likes

  • 1963 Views
  • 5 replies
  • 0 likes

Superuser Contribution Storage Bug on Android

PlanPremiumCountryGermanyDeviceSamsung Galaxy S20 FE 5GOperating SystemAndroid 12 My Question or IssueSo I have this problem for a few months now but thought about finally adressing it. It´s a bit annoying to see. I only have one SD card which makes ...

Casual Listener

Plan Premium Country Germany Device Samsung Galaxy S20 FE 5G Operating System Android 12   My Question or Issue So I have this problem for a few months now but thought about finally ad...

manu43

Casual Listener

4155 Views

16 replies

1 likes

bugs
  • 4155 Views
  • 16 replies
  • 1 likes

Superuser Contribution Playlists switch to radio immediately

Premium, Samsung A51, latest Android OS, USA. Sometimes when I turn on a playlist, about one to two seconds after the first song plays, the playlist will end and switch to a radio based on the playlist. Keep in mind I have premium. It will also do th...

Casual Listener

Premium, Samsung A51, latest Android OS, USA.   Sometimes when I turn on a playlist, about one to two seconds after the first song plays, the playlist will end and switch to a radio based on t...

AlejaR

Moderator

6706 Views

20 replies

0 likes

  • 6706 Views
  • 20 replies
  • 0 likes

Superuser Contribution Play button now has shuffle built in. Why?

Plan- Fam PremCountry- usaDevice pixel 4a (android) (See attached pic for example) My Question- I went to play some music today in my office. The play button when I open an album has shuffle built into it. This is automatic. I looked in the settings ...

Newbie

Plan- Fam Prem Country- usa Device pixel 4a (android)   (See attached pic for example)   My Question- I went to play some music today in my office. The play button when I open an...

Yordan

Moderator

5657 Views

8 replies

0 likes

  • 5657 Views
  • 8 replies
  • 0 likes

Superuser Contribution [Android][Other] Phone takes over spotify play from ancillary devices when headphones are powered on

BUG REPORT - When listening to spotify on a device other than my phone, and I connect my bluetooth headphones to my phone (to answer a call, mainly), music transfers to my phone / headphones opposed to maintaining play on the ancillary device. This b...

Visitor

BUG REPORT - When listening to spotify on a device other than my phone, and I connect my bluetooth headphones to my phone (to answer a call, mainly), music transfers to my phone / headphones opposed ...

Novy

Moderator

341 Views

1 replies

0 likes

Android
Other
  • 341 Views
  • 1 replies
  • 0 likes

Superuser Contribution I am unable to scroll through the genres in my liked playlist.

I have a galaxy S20 FE and I am currently unable to select genres in my liked playlist, as well as being unable to find certain artists or their music on the liked playlist too.

Visitor

I have a galaxy S20 FE and I am currently unable to select genres in my liked playlist, as well as being unable to find certain artists or their music on the liked playlist too.

CHunteer2014

Newbie

868 Views

4 replies

0 likes

  • 868 Views
  • 4 replies
  • 0 likes

Superuser Contribution No internet connection

PlanPremiumCountryFranceDeviceSamsung s10e Operating SystemAndroid My Question or IssueWhen connected on mobile data (4G LTE at least) the app find 'no internet connection'. All titles and podcasts are in grey excepted for the ones downloaded previou...

Newbie

Plan Premium Country France Device Samsung s10e  Operating System Android   My Question or Issue When connected on mobile data (4G LTE at least) the app find 'no internet connecti...

Vasil

Moderator

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Transferring offline songs between phone and laptop

PlanPremiumCountryIndiaDeviceSamsung Galaxy S7Asus ROG GL503Operating SystemAndroid Oreo(8.0)Windows 10 1809My Question or Issue I have downloaded a lot of playlists on my phone and I want the exact same playlists on my laptop but I don't want to dow...

Newbie

Plan Premium Country India Device Samsung Galaxy S7 Asus ROG GL503 Operating System Android Oreo(8.0) Windows 10 1809 My Question or Issue   I have downloaded a lot of playlists on m...

AlejaR

Moderator

11123 Views

3 replies

0 likes

android 8.0
Help
windows10
  • 11123 Views
  • 3 replies
  • 0 likes

Superuser Contribution Data being used playing downloaded music

PlanPremiumCountryUSADevicePixel 3Operating SystemAndroid 11 My Question or IssueWhen playing downloaded albums or playlists in my car, network data is being used. It didn't start doing this until recently, after an update I guess.Please fix asap as ...

Regular

Plan Premium Country USA Device Pixel 3 Operating System Android 11   My Question or Issue When playing downloaded albums or playlists in my car, network data is being used. It didn't ...

godzero

Regular

1540 Views

6 replies

0 likes

  • 1540 Views
  • 6 replies
  • 0 likes

Superuser Contribution Sound becomes distorted when headphones plugged in and screen is off

PlanPremiumCountryCanadaDeviceGalaxy A03sOperating SystemAndroid 12 My Question or IssueSince the last update on Android on September 1st (to UI 4.1), the sound becomes distorted when I listen to music/podcasts on my phone and the screen is turned of...

Casual Listener

Plan Premium Country Canada Device Galaxy A03s Operating System Android 12   My Question or Issue Since the last update on Android on September 1st (to UI 4.1), the sound becomes disto...

Eni

Moderator

1937 Views

3 replies

0 likes

  • 1937 Views
  • 3 replies
  • 0 likes

Can't download Spotify podcasts

PlanFreeCountryUsDeviceSamsung Galaxy s21Operating System Android My Question or IssueWhen I try to download podcasts that are owned by spotify (Gimlet and Ringer podcasts to be precise), I get an exclamation point in the download area. I can downloa...

Casual Listener

Plan Free Country Us Device Samsung Galaxy s21 Operating System  Android   My Question or Issue When I try to download podcasts that are owned by spotify (Gimlet and Ringer podcas...

Taylith

Community Legend

1670 Views

3 replies

1 likes

  • 1670 Views
  • 3 replies
  • 1 likes

Superuser Contribution Volume different between playing song from album and searching

I have a Premium account (from Italy) and using a Samsung A52s 5G running Android 12. While I am using bluetooth headphones, what happens is that if I go to an album and play a song (in this case not downloaded), then I just search the song from the ...

Music Fan

I have a Premium account (from Italy) and using a Samsung A52s 5G running Android 12. While I am using bluetooth headphones, what happens is that if I go to an album and play a song (in this case not...

Elena

Moderator

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Superuser Contribution Synced local songs will sometimes become unavailable

PlanPremiumCountryFrance DeviceSamsung Galaxy Z Flip 3 5GOperating SystemAndroid 12, app version 8.7.42.943 My Question or IssueI have several tracks on my phone that are synced from local files on my computer. But since a few weeks ago, I've been ha...

Regular

Plan Premium Country France   Device Samsung Galaxy Z Flip 3 5G Operating System Android 12, app version 8.7.42.943   My Question or Issue I have several tracks on my phone tha...

Vasil

Moderator

3273 Views

6 replies

0 likes

  • 3273 Views
  • 6 replies
  • 0 likes

Superuser Contribution Android App Local Files completely gone.

PlanFreeCountryUnited States DeviceMoto GOperating SystemAndroid Suddenly the app is not recognizing my over 100 local files, yet mere hours ago it had been. Before any of you assume, I've NEVER used Spotify on a computer so this is not related to sy...

Newbie

Plan Free Country United States   Device Moto G Operating System Android   Suddenly the app is not recognizing my over 100 local files, yet mere hours ago it had been. Before any ...

sjju

Casual Listener

3647 Views

14 replies

1 likes

  • 3647 Views
  • 14 replies
  • 1 likes

Cannot click on songs for the album Eagles. Looks like an undefined issue?

It's so weired that I cannot play a song of this specific band. Maybe be backend sync issue? PlanPremiumCountryGermany Device(Samsung Galaxy S20)Operating System(Android 12) My Question or IssueIt's so weired that I cannot play a song of this specifi...

Casual Listener

It's so weired that I cannot play a song of this specific band. Maybe be backend sync issue?   Plan Premium Country Germany    Device (Samsung Galaxy S20) Operating System (A...

Amay

Spotify Star

520 Views

3 replies

0 likes

  • 520 Views
  • 3 replies
  • 0 likes

Equalizer is missing from Android

PlanPremiumCountryIndiaDeviceOnePlus 6, Samsung M30sOperating SystemAndroidSpotify Version : 8.7.62.398 (Both Devices) My Question or IssueI cannot find an equalizer option on my oneplus device as well as my samsung mobile phone even after following ...

Casual Listener

Plan Premium Country India Device OnePlus 6, Samsung M30s Operating System Android Spotify Version : 8.7.62.398 (Both Devices)   My Question or Issue I cannot find an equalizer option...

jojo1000

Casual Listener

611 Views

1 replies

0 likes

  • 611 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cannot use SDCARD on Android 11

PlanPremiumCountryCzechOperating SystemAndroid 11 My Question or IssueI cannot use SDCARD. App doesn't ask me for permissions when I try to transfer data to SDCARD via Storage option in App settings. If i manually grant the permissions to 'Allow acce...

Casual Listener

Plan Premium Country Czech Operating System Android 11   My Question or Issue I cannot use SDCARD.   App doesn't ask me for permissions when I try to transfer data to SDCARD via S...

OscarDC

Moderator

2341 Views

5 replies

0 likes

  • 2341 Views
  • 5 replies
  • 0 likes

Superuser Contribution Playlist Enhance Issue

When shuffling while using the Playlist Enhance feature, the queue will have many songs doubled, i.e: a song will play twice in a row. This happens for what sometimes feels like half of the songs in the queue. Is there a reason this happens or a pote...

Casual Listener

When shuffling while using the Playlist Enhance feature, the queue will have many songs doubled, i.e: a song will play twice in a row. This happens for what sometimes feels like half of the songs in ...

Vasil

Moderator

2186 Views

7 replies

0 likes

  • 2186 Views
  • 7 replies
  • 0 likes