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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

Viktor_k83

Casual Listener

209234 Views

137 replies

10 likes

Android
autoplay
bluetooth
  • 209234 Views
  • 137 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

558271 Views

78 replies

3 likes

  • 558271 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

461659 Views

575 replies

39 likes

Account
Free
  • 461659 Views
  • 575 replies
  • 39 likes

Superuser Contribution I can't get logged into Spotify or download app as when I try it says I'm offline, how do I get 'onl

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Alex

Spotify Legend

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
  • 0 likes

Superuser Contribution Allow explicit content option removed from the menu on my android app

PlanPremiumCountryKoreaDeviceSamsung Galaxy Operating SystemAndroid My Question or IssueHi,I accidently disabled the allow explicit content option from my android Spotify app and realized this option has been removed from the option. What should I do...

Casual Listener

Plan Premium Country Korea Device Samsung Galaxy  Operating System Android   My Question or Issue Hi, I accidently disabled the allow explicit content option from my android Spot...

Yordan

Moderator

1286 Views

1 replies

0 likes

  • 1286 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Login

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Jeremy

Spotify Legend

560 Views

1 replies

0 likes

  • 560 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle badge next to Play button always toggled on

Lately the horrendous Spotify application on android plays all albums and playlists in shuffle mode by default (which should even be illegal). I never ever listen to any album on random, it doesn't make any sense. But someone on Spotify decided to ch...

Roadie

Lately the horrendous Spotify application on android plays all albums and playlists in shuffle mode by default (which should even be illegal). I never ever listen to any album on random, it doesn't m...

Aldous-Huckster

Regular

16183 Views

67 replies

6 likes

Android
shuffle
  • 16183 Views
  • 67 replies
  • 6 likes

Superuser Contribution Shuffle play button no longer available?

PlanPremiumCountryUSADeviceSamsung Galaxy S22 UltraOperating SystemAndroid 12 One UI 4.1 My Question or IssueHow can I reenable the shuffle play button? Previously I could just hit the button and it would reshuffle my playlist and start a new song. N...

Newbie

Plan Premium Country USA Device Samsung Galaxy S22 Ultra Operating System Android 12 One UI 4.1   My Question or Issue How can I reenable the shuffle play button?  Previously I co...

Eni

Moderator

746 Views

1 replies

6 likes

  • 746 Views
  • 1 replies
  • 6 likes

Superuser Contribution Lyric thing makes Spotify hard to use

PlanI am a paying customer.CountrySwedenDeviceSamsung Note 8Operating SystemAndroid 9 My Question or IssueThe new lyrics placed placed at the bottom of the "play" canvas or whatever it's called makes it hard to switch song. It now requires a very exa...

Roadie

Plan I am a paying customer. Country Sweden Device Samsung Note 8 Operating System Android 9   My Question or Issue The new lyrics placed placed at the bottom of the "play" canvas or w...

bosi

Roadie

1579 Views

9 replies

0 likes

  • 1579 Views
  • 9 replies
  • 0 likes

Superuser Contribution playbar above the name of the song - UI bug in Android TV app

PlanPremiumCountryBrazilDeviceTCL S6500 40inch Operating SystemAndroid TV 9.0 The UI of the app is bugged, with the playbar appering above the name of the song. example in the attached image. This bug is already in the app for a lot of time, at least...

Casual Listener

Plan Premium Country Brazil Device TCL S6500 40inch  Operating System Android TV 9.0   The UI of the app is bugged, with the playbar appering above the name of the song. example in...

Jeremy

Spotify Legend

1166 Views

5 replies

0 likes

Android TV
bug
bug android
UI Bug
  • 1166 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Songs on artist page are set to play on shuffle by default

PlanPremiumCountryCzechiaDeviceXiaomi Mi 11Operating SystemAnroid 12 SKQ1.211006.001Spotify app version8.7.52.1010My Question or IssueThis problem happens to me only on mobile app. I notice it about two weeks ago. When I open ANY artist, the shuffle ...

Regular

Plan Premium Country Czechia Device Xiaomi Mi 11 Operating System Anroid 12 SKQ1.211006.001 Spotify app version 8.7.52.1010 My Question or Issue This problem happens to me only on mobile a...

Alex

Spotify Legend

1387 Views

3 replies

1 likes

  • 1387 Views
  • 3 replies
  • 1 likes

Superuser Contribution Local Files Not Appearing

PlanPremiumCountryUSA Device Samsung Galaxy Note 9Operating SystemAndroid My Question or IssueSome of my local files are appearing but not all of them. I'm not sure what to do but it's very frustrating.

Newbie

Plan Premium Country USA   Device  Samsung Galaxy Note 9 Operating System Android   My Question or Issue Some of my local files are appearing but not all of them. I'm not su...

Eni

Moderator

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Android 13] Media player not showing up in notification bar

PlanPremiumCountryUSDeviceGoogle Pixel 4a (5G)Operating SystemAndroid 13 My Question or IssueAs the title says, the Spotify media player that would show up in the notification bar under previous versions of Android is no longer showing up. I have alr...

Casual Listener

Plan Premium Country US Device Google Pixel 4a (5G) Operating System Android 13   My Question or Issue As the title says, the Spotify media player that would show up in the notificatio...

Kiril

Moderator

3076 Views

2 replies

0 likes

  • 3076 Views
  • 2 replies
  • 0 likes

Continuous play not working in AAOS

PlanPremiumCountryNorway DeviceVolvo XC40Operating System(Android Auto Operating System.) Hello,continuous play does not work on the Spotify app running in my car. Does anyone else have this issue? Even when google assistant is replying it will play ...

Newbie

Plan Premium Country Norway   Device Volvo XC40 Operating System (Android Auto Operating System.)   Hello, continuous play does not work on the Spotify app running in m...

408 Views

0 replies

1 likes

  • 408 Views
  • 0 replies
  • 1 likes

Superuser Contribution Plays on browser not on app

Premium family account set up, invite and log in details set up no issue.Android phone Motorola e20.Search for an artist, click on the song or album and nothing happens. No play bar appears. Repeat on accessing Spotify on a browser and the songs play...

Visitor

Premium family account set up, invite and log in details set up no issue. Android phone Motorola e20. Search for an artist, click on the song or album and nothing happens. No play bar appears.&nbsp...

Eni

Moderator

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts

HI I listen to some podcasts but after a while I can't start a new episode. the old ones that I've been listening, I can start again but no new episode.

Visitor

HI  I listen to some podcasts but after a while I can't start a new episode. the old ones that I've been listening, I can start again but no new episode.

Eni

Moderator

538 Views

1 replies

0 likes

  • 538 Views
  • 1 replies
  • 0 likes

Superuser Contribution not able to play songs on my spotify

i took free trial of premium for 3 month today and after logging in to my account .. when i changed my storage setting my device went on a rampage and i am not able to use any feature of Spotify premium.. help pleas

Visitor

i took free trial of premium for 3 month today and after logging in to my account .. when i changed my storage setting my device went on a rampage and i am not able to use any feature of Spotify prem...

OscarDC

Moderator

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Superuser Contribution Die player Seite dreht sich nicht mehr wenn ich das Gerät zur Seite drehe, im Menü ist alles normal

Plan Premium Country Germany Device Huawei P20pro Operating System Android Oreo My Question or Issue Die player Seite dreht sich nicht mehr wenn ich das Gerät zur Seite drehe, im Menü ist alles normal

Casual Listener

Plan Premium   Country Germany   Device Huawei P20pro  Operating System Android Oreo   My Question or Issue   Die player Seite dreht sich nicht mehr wenn ich...

dfietkau

Newbie

5768 Views

7 replies

2 likes

  • 5768 Views
  • 7 replies
  • 2 likes

Solved!!Superuser Contribution My spotify playlist is showing empty

PlanFreeCountryIndiaDeviceSamsung galaxy A10 (early 2019)Operating SystemAndroid 11Spotify version 8.7.58.459 My Question or IssueI Can't use Spotify at all anymore. My library is completely empty and none of the playlists show tracks (even Spotify p...

Newbie

  Plan Free Country India Device Samsung galaxy A10 (early 2019) Operating System Android 11 Spotify version  8.7.58.459   My Question or Issue I Can't use Spotify at al...

Jeremy

Spotify Legend

3128 Views

1 replies

0 likes

  • 3128 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Android Auto and no mobile reception

I live in a rural area and regularly have no reception while travelling, so I have Spotify caching all liked songs, I even pre-cache before long trips, but as soon as I lose mobile reception the music stops. I don't understand the point of caching mu...

Visitor

I live in a rural area and regularly have no reception while travelling, so I have Spotify caching all liked songs, I even pre-cache before long trips, but as soon as I lose mobile reception the musi...

user-removed

Not applicable

858 Views

2 replies

0 likes

  • 858 Views
  • 2 replies
  • 0 likes

Superuser Contribution despite all the efforts shuffle not working well

PlanFreeCountryPakistan Device pc Operating Systemwindows My Question or Issuethe shuffle button not working well while using windows, whenever i put my playlist on shuffle it stops working, please help me get rid of this issue, i have got a website ...

Visitor

Plan Free Country Pakistan  Device  pc  Operating System windows   My Question or Issue the shuffle button not working well while using windows, whenever i put my playli...

Jeremy

Spotify Legend

533 Views

1 replies

0 likes

  • 533 Views
  • 1 replies
  • 0 likes

Superuser Contribution Same ad repeats over and over again

I was supposed to listen more music, then the UTP ad suddenly appears for 3 days, and WHY every ad combo was UTP and why every must be single ads, and it is impossible to play other ads and double ads, and it is impossible to watch a short video to g...

Regular

I was supposed to listen more music, then the UTP ad suddenly appears for 3 days, and WHY every ad combo was UTP and why every must be single ads, and it is impossible to play other ads and double ad...

Jeremy

Spotify Legend

2809 Views

8 replies

0 likes

  • 2809 Views
  • 8 replies
  • 0 likes

Superuser Contribution Check connection - tried many things. Can't use spotify about to cancel my membership

I pay for the $10 a month premium plan, I have been using spotify for at least a couple of years. Last week I had a phone update, I don't know if that is what caused it, but it was around the same time I noticed that Spotify was not working cause I h...

Regular

I pay for the $10 a month premium plan, I have been using spotify for at least a couple of years. Last week I had a phone update, I don't know if that is what caused it, but it was around the same ti...

Jeremy

Spotify Legend

3425 Views

17 replies

4 likes

  • 3425 Views
  • 17 replies
  • 4 likes