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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
  • 850299 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 850299 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16792 Views
  • 3 replies
  • 0 likes
  • 16792 Views
  • 3 replies
  • 0 likes

Superuser Contribution Songs keep skipping but not pausing?

PlanPremiumCountryUSADevicePixel 4aOperating SystemAndroid 11 My Question or IssueSo whenever I play songs they tend to stop for a while and then resume? especially when my phone is turned off but it doesnt say that theyre paused. an example is when ...

  • Visitor
  • Plan Premium Country USA Device Pixel 4a Operating System Android 11   My Question or Issue So whenever I play songs they tend to stop for a while and then resume? especially when my p...
  • Mario
  • Spotify Legend
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

Superuser Contribution Minimalist Mode for Mobile/Disable images

I'd like to suggest a minimalist mode for the Spotify App. Personally, I want the power user ability to disable album art while browsing and playing music. But perhaps suggesting that alone isn't appealing enough. Could Spotify create a minimalist mo...

  • Casual Listener
  • I'd like to suggest a minimalist mode for the Spotify App. Personally, I want the power user ability to disable album art while browsing and playing music. But perhaps suggesting that alone isn't app...
  • Mihail
  • Spotify Legend
  • 1213 Views
  • 4 replies
  • 5 likes
  • idea
  • 1213 Views
  • 4 replies
  • 5 likes

No pause button on Android

Plan Premium Duo Country Canada Device Samsung Galaxy S8Operating SystemAndroid My Question or IssueThe pause button is missing. Only play and heart show. Last update Sept 2020

  • Casual Listener
  • Plan Premium Duo   Country Canada   Device Samsung  Galaxy S8 Operating System Android   My Question or Issue The pause button is missing. Only play and heart show....
  • SteveTom
  • Casual Listener
  • 2557 Views
  • 2 replies
  • 0 likes
  • 2557 Views
  • 2 replies
  • 0 likes

Superuser Contribution Wont let me control audio

My Question or Issueas you know console lowest option is way too loud so I would usually control the audio through my phone through the audio bar that was available, however today it wasnt there. I tried everything and nothing has worked. Any help?

  • Visitor
  • My Question or Issue as you know console lowest option is way too loud so I would usually control the audio through my phone through the audio bar that was available, however today it wasnt there. I...
  • Elena
  • Moderator
  • 271 Views
  • 2 replies
  • 0 likes
  • 271 Views
  • 2 replies
  • 0 likes

Superuser Contribution Disconnect from bluetooth problem

PlanPremium Family PlanCountryUnited StatesDeviceGalaxy Note 10Operating SystemAndroid 10My Question or IssueWhen I disconnect from a bluetooth device ( my car, my speaker, my earbuds, etc.) Spotify stops showing the correct song that is playing when...

  • Regular
  • Plan Premium Family Plan Country United States Device Galaxy Note 10 Operating System Android 10 My Question or Issue When I disconnect from a bluetooth device ( my car, my speaker, my earbu...
  • Elena
  • Moderator
  • 1664 Views
  • 1 replies
  • 0 likes
  • 1664 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Now Playing" song gets stuck on the same song

The song listed as currently playing gets stuck on one song. Any song that I play will show as the song that gets stuck, even though my laptop and amazon devices show the correct song that's playing. It fixes itself randomly, but I'm not sure how. Cl...

  • Casual Listener
  • The song listed as currently playing gets stuck on one song. Any song that I play will show as the song that gets stuck, even though my laptop and amazon devices show the correct song that's playing....
  • Elena
  • Moderator
  • 38741 Views
  • 27 replies
  • 15 likes
  • 38741 Views
  • 27 replies
  • 15 likes

Superuser Contribution Touch Preview Not Working

PlanFreeCountryUSDeviceLG V20Operating SystemAndroid 8.0.0 My Question or Issue6-8 weeks ago, the Touch Preview stopped working (except I can preview songs in my existing playlists). I've updated the App and performed both a quick and clean reinstall...

  • Casual Listener
  • Plan Free Country US Device LG V20 Operating System Android 8.0.0   My Question or Issue 6-8 weeks ago, the Touch Preview stopped working (except I can preview songs in my existing p...
  • Mario
  • Spotify Legend
  • 1186 Views
  • 5 replies
  • 0 likes
  • 1186 Views
  • 5 replies
  • 0 likes

Superuser Contribution Connect on Samsung Watch Active 2 Breaks Spotify in Android Auto

PlanPremiumCountryUSDeviceSamsung Galaxy Note 10+, Samsung Watch Active2Operating SystemAndroid 10 My Question or IssueI recently installed the connect app on my smart watch which seemed to work great until I connected my phone to my car. I then foun...

  • Casual Listener
  • Plan Premium Country US Device Samsung Galaxy Note 10+, Samsung Watch Active2 Operating System Android 10   My Question or Issue I recently installed the connect app on my smart watch ...
  • Mihail
  • Spotify Legend
  • 988 Views
  • 4 replies
  • 1 likes
  • 988 Views
  • 4 replies
  • 1 likes

Android, Can't change volume of podcasts

PlanPremiumCountryUnited StatesDeviceSony Xperia xz1 compactOperating SystemAndroid 8.0 My Question or Issue While listening to the Happiness Lab podcast, I discovered that I could not change the volume playing out of the speaker of my device. There ...

  • Casual Listener
  • Plan Premium Country United States Device Sony Xperia xz1 compact Operating System Android 8.0  My Question or Issue   While listening to the Happiness Lab podcast, I discovered t...
  • leostaley
  • Casual Listener
  • 393 Views
  • 1 replies
  • 0 likes
  • 393 Views
  • 1 replies
  • 0 likes

Superuser Contribution watch ads, get 30min, well, only 15min

PlanFreeUnited States Device(Google Pixel 2)Operating System(Android 10) My Question or IssueWhile listening heard the "tap here for 30min ad-free listening", so did that and watched the ads, and noted the time when the music began. About 15min later...

  • Casual Listener
  • Plan Free United States   Device (Google Pixel 2) Operating System (Android 10)   My Question or Issue While listening heard the "tap here for 30min ad-free listening", so di...
  • Xenia
  • Moderator
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Superuser Contribution Пропали альбомы

None of the information below is required. However, the more you provide, the easier it will be for us to try to help. Premium plan Country Russia SONY G8342 device Android 9 operating system My question or problemThe albums added to my favorite have...

  • Visitor
  • None of the information below is required. However, the more you provide, the easier it will be for us to try to help.   Premium plan   Country Russia   SONY G8342 device  ...
  • Elena
  • Moderator
  • 140 Views
  • 1 replies
  • 0 likes
  • 140 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lyrics won't show

My question or issue: So, my app is up to date, my operating system and device too. But I still don't have the lyrics part. I have a friend who has the same kind of phone I do, and she has lyrics. same version. But it doesn't even show for me. I've t...

  • Newbie
  • My question or issue:  So, my app is up to date, my operating system and device too. But I still don't have the lyrics part. I have a friend who has the same kind of phone I do, and she has lyr...
  • Elena
  • Moderator
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Superuser Contribution connect button next to play button?

A couple of days ago, I saw and was able to click on a really useful new 'connect' button on the now playing section at the bottom of the app, next to the like and the play buttons. And then it disappeared! Where did it go?? It looked like this: Plan...

Screenshot_20200907-214429.png
  • Casual Listener
  • A couple of days ago, I saw and was able to click on a really useful new 'connect' button on the now playing section at the bottom of the app, next to the like and the play buttons. And then it disap...
  • Elena
  • Moderator
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I get rid of a playlist I didn't make?

I set up a playlist of songs I like to sync to my alarm clock on my Samsung phone, but Spotify keeps replacing it with someone else's playlist of 'Tenet Soundtrack 2020'. I have never touched this playlist and now I don't even want to watch the movie...

  • Visitor
  • I set up a playlist of songs I like to sync to my alarm clock on my Samsung phone, but Spotify keeps replacing it with someone else's playlist of 'Tenet Soundtrack 2020'. I have never touched this pl...
  • Elena
  • Moderator
  • 737 Views
  • 1 replies
  • 0 likes
  • 737 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot add songs to playlist

PlanFreeCountryGB DeviceLG V30Operating SystemAndroid 8 My Question or IssuePretty much what is in the title. Wanted to make a playlist but am unable to.

  • Visitor
  • Plan Free Country GB   Device LG V30 Operating System Android 8   My Question or Issue Pretty much what is in the title. Wanted to make a playlist but am unable to.  
  • Elena
  • Moderator
  • 127 Views
  • 1 replies
  • 0 likes
  • 127 Views
  • 1 replies
  • 0 likes

Superuser Contribution Using Google Assistant to close Spotify

Spotify won't completely close when I ask Google Assistant to close it (the notification that it is open is still there). then it messes up my routine if I try to start Spotify again (it will just open the app but won't play anything). I have my rout...

  • Visitor
  • Spotify won't completely close when I ask Google Assistant to close it (the notification that it is open is still there). then it messes up my routine if I try to start Spotify again (it will just op...
  • Xenia
  • Moderator
  • 381 Views
  • 1 replies
  • 0 likes
  • 381 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify randomly crashes

PlanPremiumCountrySwedenDeviceXiaomi redmi note 7Operating SystemMIUI 11.0.1 My Question or IssueSpotify keeps randomly crashing,i have reinstalled it and logged out and in and restarted phone and everything and it just keeps randomly crashing.

  • Visitor
  •   Plan Premium Country Sweden Device Xiaomi redmi note 7 Operating System MIUI 11.0.1   My Question or Issue Spotify keeps randomly crashing,i have reinstalled it and logged out ...
  • Elena
  • Moderator
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bluetooth Toyota Touch and go Connected, no audio.

Plan premiumCountryUkDeviceOnePlus 5 TOperating SystemAndroid Oxygen My Question or IssueThe Bluetooth will connect to the phone but when I try and play something on Spotify there's no volume or information on the display yet Spotify shows the song p...

  • Newbie
  • Plan premium Country Uk Device OnePlus 5 T Operating System Android Oxygen   My Question or Issue The Bluetooth will connect to the phone but when I try and play something on Spoti...
  • Mihail
  • Spotify Legend
  • 2754 Views
  • 2 replies
  • 0 likes
  • 2754 Views
  • 2 replies
  • 0 likes

Superuser Contribution Go! by Spinnin Records songs removed?

I am no longer able to play any of the songs in the Go! by Spinnin Records playlist that I had saved and also all songs were removed from all devices that I had it saved for offline play. Is this playlist being officially removed from Spotify or is t...

  • Casual Listener
  • I am no longer able to play any of the songs in the Go! by Spinnin Records playlist that I had saved and also all songs were removed from all devices that I had it saved for offline play.  Is th...
  • Mihail
  • Spotify Legend
  • 999 Views
  • 4 replies
  • 2 likes
  • Android
    Desktop
    Playlist
    Songs Disappeared
  • 999 Views
  • 4 replies
  • 2 likes

Superuser Contribution The app is broken, its so buggy

PlanPremiumCountry ArgentinaDeviceMoto G5s PlusOperating SystemAndroid 7.1.1 My Question or IssueThe controls doesnt show up, I have to manually open the app to change a song, and whenever I change a song, the UI doesnt show it, it just get stuck in ...

  • Newbie
  • Plan Premium Country  Argentina Device Moto G5s Plus Operating System Android 7.1.1   My Question or Issue The controls doesnt show up, I have to manually open the app to change a...
  • Elena
  • Moderator
  • 2169 Views
  • 5 replies
  • 2 likes
  • 2169 Views
  • 5 replies
  • 2 likes