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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

396594 Views

547 replies

35 likes

Account
Free
  • 396594 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8467 Views

0 replies

7 likes

  • 8467 Views
  • 0 replies
  • 7 likes

Superuser Contribution App runs when headphones/speakers are disconnected (Android)

Hey everyone! Thanks for your reports. It appears that the the app is continuing to run rather than pause when any headphones or speakers are disconnected for our Android users. This may be causing a spike in battery usage. If you're having the same ...

Spotify Legend

Hey everyone!   Thanks for your reports.    It appears that the the app is continuing to run rather than pause when any headphones or speakers are disconnected for our Android ...

OscarDC

Moderator

10255 Views

30 replies

43 likes

Android
  • 10255 Views
  • 30 replies
  • 43 likes

Superuser Contribution With notifications off and not subscribing to "Mythology" Why do I get them

I am getting very annoyed. I, like many others, do not like notifications sent to my phone. At this point I have had at least minimum 5 notifications for podcasts that I am not subscribed to or follow or have even heard of. I do not listen to podcast...

Casual Listener

I am getting very annoyed. I, like many others, do not like notifications sent to my phone. At this point I have had at least minimum 5 notifications for podcasts that I am not subscribed to or follo...

Marymary1000

Casual Listener

453 Views

2 replies

0 likes

  • 453 Views
  • 2 replies
  • 0 likes

Superuser Contribution i can't play or pause

PlanPremiumCountryPHDeviceGalaxy note 8Operating SystemAndroid Pie 9.0 with Samsung One UI My Question or Issuei can't pause any songs from my lock screen

Newbie

Plan Premium Country PH Device Galaxy note 8 Operating System Android Pie 9.0 with Samsung One UI   My Question or Issue i can't pause any songs from my lock screen

Yordan

Moderator

1960 Views

4 replies

0 likes

  • 1960 Views
  • 4 replies
  • 0 likes

Superuser Contribution Songs switching at random

Songs from Playlist switch at random, Usually in the middle of a song, without me hitting next or wanting the song to switch. No one is using my acct on any other device PlanPremiumCountryUsaDeviceSamsung note 20 ultra 5gOperating System(iOS 10, Andr...

Visitor

Songs from Playlist switch at random, Usually in the middle of a song, without me hitting next or wanting the song to switch.   No one is using my acct on any other device    Plan ...

Alex

Spotify Legend

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sound stopping after a few seconds

PlanPremiumCountryGermany DeviceOnePlus 7TOperating SystemLineage OS (android 11) My Question or IssueWhen I play a song after a second or two or stops the audio, but the song keeps playing. This is only happening after factory reset, and I never had...

Casual Listener

  Plan Premium Country Germany  Device OnePlus 7T Operating System Lineage OS (android 11)   My Question or Issue When I play a song after a second or two or stops the audio...

Bubumaster

Casual Listener

726 Views

2 replies

0 likes

  • 726 Views
  • 2 replies
  • 0 likes

Superuser Contribution Where is the actual title field in App use?

The "actual titel" does not appear/ is missing above the menu Buttons when lissening to Songs. Can't stop or swipe through titles.

Visitor

The "actual titel" does not appear/ is missing above the menu Buttons when lissening to Songs. Can't stop or swipe through titles.

Dian

Spotify Legend

314 Views

1 replies

0 likes

  • 314 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify playing automatically when connected to Bluetooth

PlanPremiumCountryUnited KingdomDeviceHonor 10Operating SystemAndroid My Question or IssueIn the past week or so, Spotify has started playing automatically when I connect to Bluetooth and open the app. I've tried deleting and reinstalling the app, fo...

Casual Listener

Plan Premium Country United Kingdom Device Honor 10 Operating System Android   My Question or Issue In the past week or so, Spotify has started playing automatically when I connect to ...

Alex

Spotify Legend

1243 Views

4 replies

1 likes

  • 1243 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution My layout can't play music

PlanFreeCountryBrazilDeviceXiaomi Redmi 6AMy Question or Issue Spotify changed my layout recently and it only shows previews of songs now. Plus, my playlists, podcasts and albums are only playing in shuffle, they're not in order and I can't select an...

Casual Listener

Plan Free Country Brazil Device Xiaomi Redmi 6A My Question or Issue  Spotify changed my layout recently and it only shows previews of songs now. Plus, my playlists, podcasts and albums a...

Dian

Spotify Legend

1116 Views

7 replies

0 likes

  • 1116 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution [Android][Other] Adaptable color for Android new widget

Hey! In light of the Android 12 launch and the revamp of widgets on the new OS version, Spotify renovated its widget on the A/B version of the main app bringing an adaptable color for the widget, just like we see in the playback shortcut in the app. ...

Spotify Star

Hey! In light of the Android 12 launch and the revamp of widgets on the new OS version, Spotify renovated its widget on the A/B version of the main app bringing an adaptable color for the widget, jus...

Dian

Spotify Legend

3695 Views

1 replies

3 likes

Android
Other
  • 3695 Views
  • 1 replies
  • 3 likes

Superuser Contribution Ultra slow load times, even on Downloads, Shows, Playlists, etc.

PlanPremium FamilyCountryCanadaDeviceSamsung Galaxy 9+Operating SystemAndroid 9 My Question or IssueFor months now, the Spotify app has been extremely slow to load pages. Even if it's the Downloads page in offline mode. No matter what I'm trying to o...

Newbie

Plan Premium Family Country Canada Device Samsung Galaxy 9+ Operating System Android 9   My Question or Issue For months now, the Spotify app has been extremely slow to load pages. Eve...

Yordan

Moderator

15460 Views

5 replies

3 likes

Loading problems
Loading...
slow
slow loading
  • 15460 Views
  • 5 replies
  • 3 likes

Superuser Contribution endless time counter

PlanPremiumCountryUkraineDeviceSamsung Galaxy S9+Operating SystemAndroid 10 My Question or Issuemy problem is that when you minimize the application and then stop the music, sometimes the time counter does not stop until I enter the application again

Regular

  Plan Premium Country Ukraine Device Samsung Galaxy S9+ Operating System Android 10   My Question or Issue my problem is that when you minimize the application and then sto...

Dian

Spotify Legend

1316 Views

7 replies

0 likes

Android 10
Issues
Playback issue
  • 1316 Views
  • 7 replies
  • 0 likes

Superuser Contribution Podcasts interrupting music play

I just selected some podcasts last night, but didn't download them. Now I'm listening to a playlist in shuffle and one of the podcasts keeps starting at the end of every song! Plus, I have to manually go back to the music playlist every time. Is this...

Newbie

I just selected some podcasts last night, but didn't download them. Now I'm listening to a playlist in shuffle and one of the podcasts keeps starting at the end of every song! Plus, I have to manuall...

Dian

Spotify Legend

5837 Views

6 replies

1 likes

  • 5837 Views
  • 6 replies
  • 1 likes

Solved!!Superuser Contribution Spotify app stays stuck on the login screen

PlanPremiumCountryUS My Question or IssueI'm trying to log in on my phone, but for whatever reason, it stays stuck on the login screen. It doesn't matter what button on the screen that I press, it doesn't do anything. I've tried reinstalling the app ...

Casual Listener

Plan Premium Country US   My Question or Issue I'm trying to log in on my phone, but for whatever reason, it stays stuck on the login screen. It doesn't matter what button on the screen th...

Dian

Spotify Legend

12793 Views

13 replies

0 likes

  • 12793 Views
  • 13 replies
  • 0 likes

Superuser Contribution Bug report: hey spotify icon stuck on screen when inc qr

DevicePixel 4a 5GOperating SystemAndroid 11 My Question or IssueThe new hey spotify feature leaves an obstuctive icon stuck on the acreen, even after turning on and off the feature again. Until closing and reopening the app it also further obscured t...

Regular

  Device Pixel 4a 5G Operating System Android 11   My Question or Issue The new hey spotify feature leaves an obstuctive icon stuck on the acreen, even after turning on and off the f...

Dian

Spotify Legend

2423 Views

4 replies

1 likes

  • 2423 Views
  • 4 replies
  • 1 likes

Superuser Contribution [Playlists] Default order for playlist followers

PlanPremiumCountryItalyDeviceMate 20, notebookOperating SystemAndroid Oreo, Windows 10 My Question or IssueHi all,I read a lot of posts about playlist sorting (yes I know this is a painful topic) and I spent a lot of time googling around, but I'm not...

Casual Listener

Plan Premium Country Italy Device Mate 20, notebook Operating System Android Oreo, Windows 10   My Question or Issue Hi all, I read a lot of posts about playlist sorting (yes I k...

Razor_101

Casual Listener

4160 Views

5 replies

11 likes

  • 4160 Views
  • 5 replies
  • 11 likes

Spotify mobile issues

PlanPremiumCountryCanadaDeviceSamsung galaxy A20Operating SystemAndroid My Question or IssueMy phone recently updated and ever since I've been unable to access any of my library or any songs (downloaded or not) despite being logged in. It works compl...

Newbie

Plan Premium Country Canada Device Samsung galaxy A20 Operating System Android   My Question or Issue My phone recently updated and ever since I've been unable to access any of my libr...

Taylith

Community Legend

531 Views

1 replies

2 likes

  • 531 Views
  • 1 replies
  • 2 likes

Notifications are silenced while listening

Hey folks, I've noticed in the last 3 months that while listening in Spotify when connected to a Bluetooth speaker system, that I can't hear my notifications.If I get a txt message while playing music, the only thing is the music drops volume for hal...

Visitor

Hey folks,   I've noticed in the last 3 months that while listening in Spotify when connected to a Bluetooth speaker system, that I can't hear my notifications. If I get a txt message while p...

Heydominique

Newbie

6318 Views

4 replies

9 likes

  • 6318 Views
  • 4 replies
  • 9 likes

Superuser Contribution Lyrics not showing on wifi connection but showing on mobile data

PlanFreeCountryIndiaDeviceXiaomi 11XOperating SystemAndroid 12 My Question or Issue I have a problem of lyrics not showing when I'm connected to Spotify through the wifi but when I'm connected through mobile data all lyrics show. Also, when I try to ...

Regular

Plan Free Country India Device Xiaomi 11X Operating System Android 12   My Question or Issue   I have a problem of lyrics not showing when I'm connected to Spotify through the wi...

Vasil

Moderator

1411 Views

9 replies

0 likes

  • 1411 Views
  • 9 replies
  • 0 likes

How do I stop Autoplay every time I start my car?

I've turned off all the Playback > Autoplay stuff, as well as disabled the Background Connect. It still keeps playing every time I start my car. It's very annoying! Even if the app is closed, it will automatically open and start playing.I only want i...

Casual Listener

I've turned off all the Playback > Autoplay stuff, as well as disabled the Background Connect. It still keeps playing every time I start my car. It's very annoying! Even if the app is closed, it w...

elimadden

Casual Listener

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playback error

Hello.Since about 2 months there is an issue with Spotify for android, because the playback frequently sounds scratched (like a broken record). This issue happens with wifi or mobile data on Redmi Note 10 S with Android 12.I hope you can fix it soon....

Visitor

Hello. Since about 2 months there is an issue with Spotify for android, because the playback frequently sounds scratched (like a broken record). This issue happens with wifi or mobile data on Redmi ...

Vasil

Moderator

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes