Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
193828 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
534992 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
438120 Views
565 replies
37 likes
My neighbor and I have great sound systems and similar tastes in tunes. Is there a way to synch our music. This is also useful for boats tieing up.Thanks
My neighbor and I have great sound systems and similar tastes in tunes. Is there a way to synch our music. This is also useful for boats tieing up. Thanks
Moderator
456 Views
2 replies
0 likes
PlanPremiumCountryFinlandDeviceXiaomi Redmi Note 8 ProOperating SystemAndroid 10, MIUI 12.0.5 My Question or IssueEvery time when I launch Spotify or come back to it after not using the app for a while (for example doing something else on the phone f...
Plan Premium Country Finland Device Xiaomi Redmi Note 8 Pro Operating System Android 10, MIUI 12.0.5 My Question or Issue Every time when I launch Spotify or come back to it after no...
Spotify Legend
482 Views
2 replies
0 likes
PlanPremiumCountrySamsung Galaxy S21 FE 5GOperating SystemAndroid 12 My Question or IssueI have a premium subscription strictly to be able to listen to my podcasts offline. I have it set to offline when I'm at work because Wi-Fi is spotty. I download...
Plan Premium Country Samsung Galaxy S21 FE 5G Operating System Android 12 My Question or Issue I have a premium subscription strictly to be able to listen to my podcasts offline. I hav...
Casual Listener
752 Views
2 replies
0 likes
PlanFreeCountryUSADeviceMotorola Edge 5GOperating SystemAndroid 11 My Question or IssueBeing a senior, I only use my cellphone when I leave the house. My car has a new JVC Radio with Bluetooth Streaming and Full Control for both Spotify and Pandora. ...
Plan Free Country USA Device Motorola Edge 5G Operating System Android 11 My Question or Issue Being a senior, I only use my cellphone when I leave the house. My car has a new JVC Ra...
Casual Listener
1076 Views
5 replies
0 likes
PlanPremiumCountry DeviceRealme GT Master EditionOperating SystemAndroid 12 My Question or IssueRecently been having an issue with playing songs. It just stays at 0:00. No matter how many clean reinstallations I do, it still won't work so please don'...
Plan Premium Country Device Realme GT Master Edition Operating System Android 12 My Question or Issue Recently been having an issue with playing songs. It just stays at 0:00. ...
Spotify Legend
1875 Views
11 replies
2 likes
PlanPremiumCountryPhilippinesDeviceGalaxy Note 10+Operating SystemAndroid 12 OneUI 4.1 The issueWhile using the main application for spotify my playlists wouldn't play. I've tried restarting the phone, reinstalling the app, even resetting my network ...
Plan Premium Country Philippines Device Galaxy Note 10+ Operating System Android 12 OneUI 4.1 The issue While using the main application for spotify my playlists wouldn't play. I've ...
Spotify Legend
1390 Views
7 replies
1 likes
PlanFreeCountryIndiaDeviceXiaomi 11xOperating SystemAndroid My Question or Issuewhenever spotify plays an ad, there is an easy way to skip it and continue listening the songs in less than 2 seconds.steps to reconstruct the issue:1. when any spotify a...
Plan Free Country India Device Xiaomi 11x Operating System Android My Question or Issue whenever spotify plays an ad, there is an easy way to skip it and continue listening the songs...
Community Legend
769 Views
1 replies
1 likes
PlanPremiumCountryChileDeviceXiaomi poco X3 nfc Operating SystemAndroid 12 My Question or IssueDesde hace ya tiempo tengo este problema, empiezo a reproducir una lista en Spotify y las primera dos canciones se escuchan pero a la tercera Spotify se co...
Plan Premium Country Chile Device Xiaomi poco X3 nfc Operating System Android 12 My Question or Issue Desde hace ya tiempo tengo este problema, empiezo a reproducir una...
Moderator
1033 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountryGermanyDeviceSamsung xcover 4sOperating SystemAndroid 11 My Question or IssueI cant play music in my own play...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Germany Device Samsung xcover 4s Operating Sys...
Community Legend
1462 Views
5 replies
1 likes
PlanFree/PremiumDeviceOppo A31Operating SystemAndroid Pie (9) My Question or Issue When I play a playlist on Spotify the app plays the first song and then keeps playing it forever. If I choose another song in the playlist, it plays and then goes back...
Plan Free/Premium Device Oppo A31 Operating System Android Pie (9) My Question or Issue When I play a playlist on Spotify the app plays the first song and then ke...
Spotify Legend
637 Views
1 replies
0 likes
When playing music from the play queue, the like button stays an empty white outline when it’s tapped, not updating to the filled green heart. You still get the “Added to Liked Songs” pop-up at the bottom, and the song still shows up as liked elsewhe...
When playing music from the play queue, the like button stays an empty white outline when it’s tapped, not updating to the filled green heart. You still get the “Added to Liked Songs” pop-up at the b...
Spotify Legend
796 Views
1 replies
1 likes
PlanPremiumCountry DeviceSamsung S20Operating SystemAndroid My Question or IssueI think there is a bug in the application regarding downloading only over WiFi, in some particular conditions (see below).I have enabled the setting to allow mass-downloa...
Plan Premium Country Device Samsung S20 Operating System Android My Question or Issue I think there is a bug in the application regarding downloading only over WiFi, in some p...
Newbie
4147 Views
20 replies
1 likes
PlanPremiumCountrySerbiaDeviceHuawei Nova 9Operating SystemAndroid 10 My Question or IssueI switched my account for the first time, when i logged back in, the lyrics were gone. I updated my app, reinstalled and restarted my phone multiple times. Noth...
Plan Premium Country Serbia Device Huawei Nova 9 Operating System Android 10 My Question or Issue I switched my account for the first time, when i logged back in, the lyrics ...
Moderator
480 Views
1 replies
0 likes
PlanPremium CountryDoes not matter DeviceAny Android Operating SystemAndroid My Question or IssueIt is currently not possible to reverse any sorter on the Android App.I wanted to sort my favourite tracks from oldest to newest but it appears to only w...
Plan Premium Country Does not matter Device Any Android Operating System Android My Question or Issue It is currently not possible to reverse any sorter on th...
Spotify Legend
317 Views
1 replies
0 likes
PlanPremium CountryCzech Republic DeviceNothing phone (1)CPU: Qualcomm Snapdragon 778G+RAM: 8GMManufacturer model code: A063 Operating SystemAndroid 12 (Kernel 5.4.147-qgki-gba814c27899d, jul 16 )Nothing OS 1.1.0Play Store: 31.5.17-21My Question or I...
Plan Premium Country Czech Republic Device Nothing phone (1) CPU: Qualcomm Snapdragon 778G+ RAM: 8GM Manufacturer model code: A063 Operating System Android 12 (Kerne...
Spotify Legend
770 Views
1 replies
0 likes
Spotify Legend
378 Views
1 replies
0 likes
Whenever I select a song to play it, the "shuffle play" button bounces and nothing happens. Using shuffle is the only way I can play any music. How do I fix this?
Whenever I select a song to play it, the "shuffle play" button bounces and nothing happens. Using shuffle is the only way I can play any music. How do I fix this?
Visitor
3896 Views
3 replies
0 likes
PlanPremiumCountryArgentinaDeviceSamsung J4 pluscuando selecciono una cancion, la barra de abajo no se mueve y tampoco se reproduce la cancion. esto solo es en la aplicacion de spotify en mi celular, ya probé en spotify lite, spotify web y en la app ...
Plan Premium Country Argentina Device Samsung J4 plus cuando selecciono una cancion, la barra de abajo no se mueve y tampoco se reproduce la cancion. esto solo es en la aplicacion de spotify en...
Moderator
1163 Views
4 replies
1 likes
PlanPremiumDeviceSamsung Galaxy A53 5G, Samsung Galaxy A71, and Samsung Galaxy A70Operating SystemAndroid 12 and Android 11 My Question or IssueFor a few years now, since I had an A70 my Spotify started showing me 2 extra SD cards that are part of th...
Plan Premium Device Samsung Galaxy A53 5G, Samsung Galaxy A71, and Samsung Galaxy A70 Operating System Android 12 and Android 11 My Question or Issue For a few years now, sin...
Moderator
467 Views
1 replies
0 likes
PremiumCzech RepublicSamsung Galaxy S10eAndroid 12Spotify cannot connect to WiFi, mobile data works fine. Tried reinstalling the app, with and without SD card, restarted WiFi router and my phone several times, checked app permissions. Problem occurre...
Premium Czech Republic Samsung Galaxy S10e Android 12 Spotify cannot connect to WiFi, mobile data works fine. Tried reinstalling the app, with and without SD card, restarted WiFi router an...
Moderator
342 Views
1 replies
0 likes
