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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

Viktor_k83

Casual Listener

209218 Views

137 replies

10 likes

Android
autoplay
bluetooth
  • 209218 Views
  • 137 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

558250 Views

78 replies

3 likes

  • 558250 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

461634 Views

575 replies

39 likes

Account
Free
  • 461634 Views
  • 575 replies
  • 39 likes

Superuser Contribution Choppy/Stuttering playback

PlanPremiumCountryUSDeviceLg Q70Operating SystemAndroid 10 (up to date) My Question or Issue seemingly out of nowhere yesterday I went to shuffle a playlist like I always do and immediately noticed the song was glitchy, playing in second intervals. I...

Regular

  Plan Premium Country US Device Lg Q70 Operating System Android 10 (up to date)   My Question or Issue  seemingly out of nowhere yesterday I went to shuffle a playlist like...

Strangelub

Casual Listener

23571 Views

28 replies

4 likes

  • 23571 Views
  • 28 replies
  • 4 likes

Solved!!Superuser Contribution Android app crashes on startup

The Spotify Android app crashes on startup. This happens on both Android 11 and Android 12. The app is freshly installed and previously worked perfectly fine on this phone before. 08-26 15:30:20.101 19809 19809 E AndroidRuntime: FATAL EXCEPTION: main...

Newbie

The Spotify Android app crashes on startup. This happens on both Android 11 and Android 12. The app is freshly installed and previously worked perfectly fine on this phone before.   08-26 15:3...

OscarDC

Moderator

1877 Views

1 replies

0 likes

  • 1877 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liked songs not playing on Google Home

PlanPremiumCountryUkDeviceSamsung android A71Operating SystemAndroid 11 My Question or IssueHi, Liked Songs are not playing when casting to Google home devices. Tried multiple devices and reinstalling Spotify. Anyone else have this issue?

Music Fan

  Plan Premium Country Uk Device Samsung android A71 Operating System Android 11   My Question or Issue Hi,  Liked Songs are not playing when casting to Google home devi...

themadqueen

Casual Listener

4065 Views

16 replies

1 likes

  • 4065 Views
  • 16 replies
  • 1 likes

Superuser Contribution Downloads

All my downloads disappear when I restart my phone 

Visitor

All my downloads disappear when I restart my phone 

OscarDC

Moderator

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

Solved!! [Android][Other] Fix Spotify icon on media session in notification shade (Android 13)

Currently, when a media session is active, the Spotify icon is replaced with a white square.If the session is inactive (close Spotify completely via app switcher) then the icon will reappear.It also has a much larger and snazzier play button that sho...

Newbie

Currently, when a media session is active, the Spotify icon is replaced with a white square. If the session is inactive (close Spotify completely via app switcher) then the icon will reappear. ...

OscarDC

Moderator

898 Views

1 replies

0 likes

Android
Other
  • 898 Views
  • 1 replies
  • 0 likes

Superuser Contribution No audio from Spotify on Wireless Earbuds.

So I have the realme 7 Pro phone and Redmi Buds 3 Lite earbuds, whenever I try listening to something it shows that the song is playing but I can't hear anything, I can hear like 1-2 seconds of the song when I pause it but when I resume I still can't...

Newbie

So I have the realme 7 Pro phone and Redmi Buds 3 Lite earbuds, whenever I try listening to something it shows that the song is playing but I can't hear anything, I can hear like 1-2 seconds of the s...

Vasil

Moderator

2188 Views

3 replies

2 likes

  • 2188 Views
  • 3 replies
  • 2 likes

Superuser Contribution Autoplay

e of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc....

Visitor

e of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook ...

AlejaR

Moderator

798 Views

3 replies

0 likes

  • 798 Views
  • 3 replies
  • 0 likes

Superuser Contribution How can I get an infinite playlist from an artist or a song?

It looks like every time I try to use the Artist or Song Radio feature, it's no longer infinite. I always get the same limited results, mostly with well-known songs, so it's nearly impossible to actually discover something new, or find similar music....

Newbie

It looks like every time I try to use the Artist or Song Radio feature, it's no longer infinite. I always get the same limited results, mostly with well-known songs, so it's nearly impossible to actu...

AlejaR

Moderator

6193 Views

1 replies

0 likes

  • 6193 Views
  • 1 replies
  • 0 likes

Superuser Contribution No music

PlanFamily Premium CountryCanadDeviceSamsung A10eOperating SystemAndroid 11 Good morning,I went on my Spotify app this morning, so I could download my music and none of my playlists are showing up. I have checked on the Web Player, and on a Samsung S...

Newbie

Plan Family Premium  Country Canad Device Samsung A10e Operating System Android 11   Good morning, I went on my Spotify app this morning, so I could download my music and none of ...

Novy

Moderator

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song info not updating past currently playing song on Nissan Sentra 2020

PlanFree/PremiumCountryUnited StatesDevicePixel 6 Pro and Pixel 5Operating SystemAndroid 12 My Question or IssueSo, I have tried clean installing Spotify, clearing the cache and this does not help. I have tested this with an iPhone 11 and it works ju...

Newbie

Plan Free/Premium Country United States Device Pixel 6 Pro and Pixel 5 Operating System Android 12   My Question or Issue So, I have tried clean installing Spotify, clearing the cache ...

OscarDC

Moderator

1090 Views

1 replies

0 likes

Nissan
Troubleshooting
  • 1090 Views
  • 1 replies
  • 0 likes

Superuser Contribution No longer working on Chromecast with Google TV

Plan Free Country Netherlands My Question or IssueMy family bought a Chromecast with Google TV a while ago and it was always possible to run the Spotify app installed on the Chromecast.We haven't used Spotify for a while and today when I tried to the...

Newbie

Plan Free  Country Netherlands   My Question or Issue My family bought a Chromecast with Google TV a while ago and it was always possible to run the Spotify app installed on the Chr...

Alex

Spotify Legend

2413 Views

1 replies

0 likes

  • 2413 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android] Casting options not appearing in latest update

PlanPremiumCountryUSDevicePixel 6 ProOperating SystemAndroid 12 My Question or IssueSince the last update no cast speakers appear on my phone. I'm not able to cast to any Google speakers. Playing in the web app allows me to connect to the speaker, wh...

Visitor

Plan Premium Country US Device Pixel 6 Pro Operating System Android 12   My Question or Issue Since the last update no cast speakers appear on my phone. I'm not able to cast to any Goo...

Alex

Spotify Legend

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
  • 0 likes

Superuser Contribution App not playing songs

My Spotify app do not play songs after I loose cell coverage, and gets it back again. Any reason why ?

Newbie

My Spotify app do not play songs after I loose cell coverage, and gets it back again. Any reason why ? 

OscarDC

Moderator

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

Solved!! Spotify not loading

PlanPremiumCountryNorwayDeviceSamsung Galaxy S22 UltraOperating SystemAndroid 12 My Question or IssueHello, I'm having issues with my Spotify not loading and being stuck on the Spotify logo when I try to start it. I started having this issue yesterda...

Newbie

Plan Premium Country Norway Device Samsung Galaxy S22 Ultra Operating System Android 12   My Question or Issue Hello,   I'm having issues with my Spotify not loading and being s...

WhizzWr

Regular

4322 Views

15 replies

4 likes

Android
Android 12
loading
Logo
stuck
  • 4322 Views
  • 15 replies
  • 4 likes

Spotify not loading on Samsung S22+

PlanPremiumCountryUnited KingdomDeviceSamsung S22+Operating SystemAndroid 12 My Question or IssueThe Spotify app gets stuck on the logo and never loads. It seems like this was an issue before, however I never experienced it until now. Hopefully it'll...

Newbie

  Plan Premium Country United Kingdom Device Samsung S22+ Operating System Android 12   My Question or Issue The Spotify app gets stuck on the logo and never loads. It seems like...

enswan

Regular

1229 Views

5 replies

1 likes

  • 1229 Views
  • 5 replies
  • 1 likes

Superuser Contribution [Podcasts] won't play over cellular data.

PlanPremiumCountryMexicoDeviceLG g7 thinQOperating SystemAndroid 9Spotify Version8.5.48.1049My Question or IssueSimply put, podcasts won't play over cellular data. Every other playlist, song or album can be streamed no problem instantly. Already clos...

Casual Listener

Plan Premium Country Mexico Device LG g7 thinQ Operating System Android 9 Spotify Version 8.5.48.1049 My Question or Issue Simply put, podcasts won't play over cellular data. Every other p...

Jeremy

Spotify Legend

4904 Views

4 replies

0 likes

podcast
Podcasts error
Won't work
  • 4904 Views
  • 4 replies
  • 0 likes

Latest Beta 8/16 Crashes Upon Launching

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSADevicePixel 6 ProOperating SystemAndroid 13 My Question or IssueLatest Beta version 8.7.60.146 crashes immediat...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country USA Device Pixel 6 Pro Operating System Android 13...

OmarAW

Regular

1011 Views

5 replies

2 likes

  • 1011 Views
  • 5 replies
  • 2 likes

Solved!! [Android] Spotify crash on splash screen

PlanPremiumCountryIsraelDeviceRedmi Note 9 ProOperating SystemAndroid 10Spotify Version8.7.60.21 My IssueSpotify crashs on splash screen, the logo shows then booted back outStarted yesterdayThigs I tryClear cahsedClear dataReinstalling spotify from t...

Casual Listener

Plan Premium Country Israel Device Redmi Note 9 Pro Operating System Android 10 Spotify Version 8.7.60.21   My Issue Spotify crashs on splash screen, the logo shows then booted back ...

altiner_

Music Fan

575 Views

1 replies

2 likes

  • 575 Views
  • 1 replies
  • 2 likes

Superuser Contribution Spotify not working on wifi.

My spotify shows me that I'm offline when I'm on my home wifi network, yet when i download playlists, the songs all download without any problems. Tried everything clearing cache, checking permissions, reinstalling, unplugging wifi router, switching ...

Visitor

My spotify shows me that I'm offline when I'm on my home wifi network, yet when i download playlists, the songs all download without any problems. Tried everything clearing cache, checking permission...

Kiril

Moderator

7802 Views

7 replies

1 likes

  • 7802 Views
  • 7 replies
  • 1 likes

Superuser Contribution Spotify Account Does Not Display Lyrics

PlanFree/Premium- BothCountryUKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System(iOS 10, Android Oreo, Windows 10,etc.)Samsung Galaxy Tab A7 SM-T505 32GBMy Question or IssueSpotify Account Does Not Display LyricsBackground• A...

Newbie

Plan Free/Premium- Both Country UK Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)   Operating System (iOS 10, Android Oreo, Windows 10,etc.) Samsung Galaxy Tab A7 SM-T5...

OscarDC

Moderator

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes