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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

193907 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 193907 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535100 Views

78 replies

3 likes

  • 535100 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

438193 Views

565 replies

37 likes

Account
Free
  • 438193 Views
  • 565 replies
  • 37 likes

Superuser Contribution Spotify cast

PlanPremiumCountryNLDeviceSamsung S22 ultra, casting to JBL bar 9.1Operating SystemAndroid 12 My Question or IssueSince some weeks i am no longer able to cast to my speakers (jbl bar 9.1) when i tap om the jbl bar in the casting section within spotif...

Visitor

Plan Premium Country NL Device Samsung S22 ultra, casting to JBL bar 9.1 Operating System Android 12   My Question or Issue Since some weeks i am no longer able to cast to my speakers ...

Eni

Moderator

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can I stop the dowload features, I just want to stream, my phone is packed, cant find any soluti

PlanPremiumCountryCHILEDeviceAndroid galaxy A20SOperating SystemAndroid My Question or Issue

Visitor

Plan Premium Country CHILE Device Android galaxy A20S Operating System Android   My Question or Issue  

Dian

Spotify Legend

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Superuser Contribution Queue Broken - Can't Access!

Can't access the queue! It's just grayed out and can't be clicked on. Songs can be added to the queue but the menu isn't accessible. Tried restarting, clearing cache, reinstalling, nothing helped.PlanPremiumCountryUKDevice Samsung Galaxy

Casual Listener

Can't access the queue! It's just grayed out and can't be clicked on. Songs can be added to the queue but the menu isn't accessible.   Tried restarting, clearing cache, reinstalling, nothing h...

OscarDC

Moderator

948 Views

6 replies

0 likes

  • 948 Views
  • 6 replies
  • 0 likes

Superuser Contribution [Android] Mobile App Shuffle / Repeat Location

Hi there! The shuffle and repeat actions used to be quickly accessible on the android mobile app by tapping the track playing section. They are now hidden within the kebab menu. This is pretty frustrating, especially when on the go or in various ligh...

Newbie

Hi there! The shuffle and repeat actions used to be quickly accessible on the android mobile app by tapping the track playing section. They are now hidden within the kebab menu. This is pretty frustr...

AlejaR

Moderator

367 Views

1 replies

0 likes

Android
  • 367 Views
  • 1 replies
  • 0 likes

Superuser Contribution Will Listening To Kids Music Screw Up My Suggestions?

Hey guys. I have been using Spotify personally for some time now. My concern is I have a 1 year old and like playing kids music on my Google Home (which is connected to my Spotify account) while we eat in the kitchen. Will this screw with my suggesti...

Casual Listener

Hey guys.   I have been using Spotify personally for some time now. My concern is I have a 1 year old and like playing kids music on my Google Home (which is connected to my Spotify account) w...

OscarDC

Moderator

1075 Views

5 replies

3 likes

  • 1075 Views
  • 5 replies
  • 3 likes

Superuser Contribution Spotify App skipping songs randomly

Hello everybody, the Spotify App for Android (version 8.5.81.991) always skips songs. It doesn't matter if I want to play a playlist or a complete album. The first 2-3 songs are played normally, after that Spotify starts to skip single (or several) s...

Music Fan

Hello everybody,   the Spotify App for Android (version 8.5.81.991) always skips songs.   It doesn't matter if I want to play a playlist or a complete album. The first 2-3 songs are pla...

Novy

Moderator

11742 Views

19 replies

0 likes

  • 11742 Views
  • 19 replies
  • 0 likes

Solved!!Superuser Contribution Liked songs gone missing

PlanPremiumCountryUSADeviceSamsung Galaxy S8Operating System Android 9 My Question or IssueOn my phone I recently discovered my Liked song list is empty. Everything was as it should be last week. Now when I view the liked song lost its completely emp...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy S8 Operating System  Android 9   My Question or Issue On my phone I recently discovered my Liked song list is empty. Everything was...

Dian

Spotify Legend

78687 Views

11 replies

1 likes

Missing liked songs
  • 78687 Views
  • 11 replies
  • 1 likes

Superuser Contribution [Android] Spotify App keep loading

PremiumCountryFranceDeviceRedmi Note 8 proOperating System10QP1A.190711.020 My Question or IssueSince 1 week, my spotify App does not work and keep loading undefinitly so i can not use without being connected to wifi. I tried everything recommended i...

Casual Listener

Premium Country France Device Redmi Note 8 pro Operating System 10QP1A.190711.020   My Question or Issue Since 1 week, my spotify App does not work and keep loading undefinitly so i can...

Dian

Spotify Legend

860 Views

3 replies

0 likes

  • 860 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify app blank screen issue appears when I switch from my phone to PS4

  PlanFree/PremiumCountryUnited States Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhenever I switch from my phone to PS4 via bluetooth, the screen goes blank an...

Regular

        Plan Free/Premium Country United States   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,et...

Kiril

Moderator

2614 Views

3 replies

0 likes

  • 2614 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playlist names aren't visible all the way

PlanPremiumCountryPolandDevice Samsung Galaxy A30sOperating SystemAndroid 11 My Question or IssueSo, some of my playlist have pretty long names. On the app, they don't show all the way most of the times. Mostly, it's just a part of the text and the r...

Newbie

Plan Premium Country Poland Device  Samsung Galaxy A30s Operating System Android 11   My Question or Issue So, some of my playlist have pretty long names. On the app, they don't s...

CarlosE

Spotify Legend

664 Views

1 replies

0 likes

  • 664 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify only streams two songs then stops or plays downloaded songs

Plan: PremiumCountry: MoroccoDevice: S22 ultra and S20 ultraOperating System: Android 12 and 11Issue: Spotify was working fine until this morning. It started streaming two songs then stops, and if I skip two songs, it would stop as well. I have tried...

Newbie

Plan: Premium Country: Morocco Device: S22 ultra and S20 ultra Operating System: Android 12 and 11 Issue: Spotify was working fine until this morning. It started streaming two...

Dian

Spotify Legend

560 Views

2 replies

2 likes

  • 560 Views
  • 2 replies
  • 2 likes

Solution for: Samsung galaxy - Lock Screen Widget disappears after pause

PlanPremiumCountry DeviceSamsung galaxy S20/S21/S22Operating SystemAndroid My Question or IssueI've had this issue for some time now on my Samsung S21 and now my S22.Each time I pause my music using the lock screen, the Spotify controls widget disapp...

Regular

Plan Premium Country   Device Samsung galaxy S20/S21/S22 Operating System Android   My Question or Issue I've had this issue for some time now on my Samsung S21 and now my S22. E...

Blintles

Regular

3139 Views

2 replies

1 likes

  • 3139 Views
  • 2 replies
  • 1 likes

Superuser Contribution Device Limit Reached

PlanFamily PlanCountryPhilippinesDevice(Xiaomi 11 Lite Pro)Operating System(Android 12) My Question or Issue

Visitor

Plan Family Plan Country Philippines Device (Xiaomi 11 Lite Pro) Operating System (Android 12)   My Question or Issue  

CarlosE

Spotify Legend

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

Solved!! Problems with upgrading on premium

I've upgraded my account to the premium proposal and i'm still unable to use the spotify aplication on my "smart" phone. It's still saying to me that I've to upgrade... Well, i've tried to uninstall and then install again the application on my comput...

Music Fan

I've upgraded my account to the premium proposal and i'm still unable to use the spotify aplication on my "smart" phone. It's still saying to me that I've to upgrade...   Well, i've tried to u...

TheAnnity

Visitor

12963 Views

97 replies

0 likes

  • 12963 Views
  • 97 replies
  • 0 likes

Solved!! Liked Songs not visible

Since 1 week when I downloaded the new version my liked songs are not visible on the app but they are visible on my computer on the web. I know that there was the same issue in July for some people, but for me it's since 1 week and I can't solve it b...

Visitor

Since 1 week when I downloaded the new version my liked songs are not visible on the app but they are visible on my computer on the web.  I know that there was the same issue in July for some p...

Billy-J

Spotify Star

812 Views

3 replies

0 likes

  • 812 Views
  • 3 replies
  • 0 likes

Superuser Contribution How to play music continously on Google Nest Hub?

PlanFreeCountryCanadaDeviceGoogle Nest HubOperating SystemAndroid? My Question or IssueIs there a way to play spotify music continously on Google Nest Hub? It appears that the music stops every few hours (perhaps when a playlist is done?).

Casual Listener

Plan Free Country Canada Device Google Nest Hub Operating System Android?   My Question or Issue Is there a way to play spotify music continously on Google Nest Hub?  It appears t...

alaconda

Casual Listener

535 Views

2 replies

0 likes

  • 535 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify playing an artist named Web Player after my Google Alarm goes off every day.

PlanDuoCountryUnited StatesDevice(Galaxy S20 Ultra) My Question or IssueI have a morning routine in my Google alarms to wake me up with a specific spotify playlist. It will do this, but after I stop my alarm, about 10-15 seconds later spotify will be...

Newbie

Plan Duo Country United States Device (Galaxy S20 Ultra)  My Question or Issue I have a morning routine in my Google alarms to wake me up with a specific spotify playlist. It will do this...

Vasil

Moderator

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
  • 0 likes

Superuser Contribution Skipping and cutting out on bluetooth headphones.

PlanPremiumCountryU.S.DeviceGalaxy Note 9Operating SystemAndroid 10 My Question or IssueAudio keeps skipping and cutting out repeatedly while connected to bluetooth headphones. Happens randomly, often for up to 10+ minutes at a time. Playback on phon...

Casual Listener

Plan Premium Country U.S. Device Galaxy Note 9 Operating System Android 10   My Question or Issue Audio keeps skipping and cutting out repeatedly while connected to bluetooth headphone...

Jeremy

Spotify Legend

781 Views

1 replies

0 likes

  • 781 Views
  • 1 replies
  • 0 likes

Superuser Contribution Malware detection

PlanFree/PremiumCountry: Switzerland Device(Oppo x3 find pro)Operating System(Android 12) My Question or IssueMy last ESET scan gave me this result.. (see screenshot)

Casual Listener

Plan Free/Premium Country: Switzerland   Device (Oppo x3 find pro) Operating System (Android 12)   My Question or Issue My last ESET scan gave me this result.. (see screenshot)

Eni

Moderator

1174 Views

5 replies

1 likes

  • 1174 Views
  • 5 replies
  • 1 likes

Superuser Contribution Keep getting this error check your internet connection and try again

Kindly assist me, when I use a link to direct me to Spotify, I get this error "something went wrong check your internet connection and try again" this is so annoying, even reinstall the app but still

Visitor

Kindly assist me, when I use a link to direct me to Spotify, I get this error "something went wrong check your internet connection and try again" this is so annoying, even reinstall the app but still

srgabss

Visitor

7356 Views

2 replies

0 likes

  • 7356 Views
  • 2 replies
  • 0 likes