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Get help for your Android mobile or tablet
Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...
PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...
My Device is a Samsung Galaxy A71 5g running Android 10 The issue was that music controls would not show on the lock screen. I tried all of the other suggestions for making them show up (and I'm not sure if they are also required to make it work) inc...
I'm so damn angry... I love spotify and now always randomly pauses my songs.... also in my car or any kind of bluetooth connection... I can't use it this way.... My android is the latest version, my spotify is the latest version blablabla.... Please ...
With the new 8.5.83.1075 update for Android 11, the "liked songs" button under the artists page is now gone. This makes it extremely inconvenient to navigate to ONLY your liked songs for those who don't want to shuffle the entirety of an artist's wor...
PlanPremiumCountryPhilippinesDevice(Samsung S20 plus.)Operating SystemAndroid 10, One UI 2.5 My Question or Issue Spotify shuts down a few seconds after lock screen. App is set to run in background already.
PlanPremiumCountryUSADeviceSamsung Galaxy S9Operating SystemAndroid My Question or IssueHi everyone! I never have spotify problems but now I have one. I was making a playlist and as usual when using spotify I search for a song and a list of songs app...
Plan PremiumCountry United StatesDevice Samsung Galaxy S7 EdgeOperating System Android Oreo 8.0.0 My Question or Issue I switched to Spotify last January because of its support for local files, which my last music service didn't support. I haven't ha...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIs there an option to set a temporary maximum volume? We often listen to music with young chi...
PlanPremium DuoCountryUnited States DeviceGoogle Pixel 4aOperating SystemAndroid 11 My Question or IssueAfter switching to Duo from regular Premium two days ago, the app will play for about 5 minutes and then crashes: the screen goes black and it won...
PlanPremiumCountryGermany DeviceSAMSUNG Galaxy S4 miniOperating SystemAndroid 4.4.4 My Question or IssueHi,Since recently (I noticed it yesterday), my Spotify on my mobile phone has been having a very strange problem: every time I enter or leave a Wi...
I tried this on my Android and could not.I went online and there is no choice to move the order of songs on myplaylist.How do I move song number 5 to position 1 and song in position one toposition 5 ?HOW ?
I have a Spotify student account (not sure if that would affect my issue.. I don't think it should). I can play all other music on Spotify, except for Daft Punk.. I have listened to them many times before. Is it a glitch on the app? Anyone else havin...
I just noticed after the new download that when I scroll thru my "liked" songs and I pick one, it doesn't play right away. It takes forever to load. This has never happened before.Granted, I have a lot of "liked" songs, but is this something that can...
PlanPremiumCountryNew Zealand Device(Huawei Nova 3i)Operating System(Android pie) My Question or IssueToday I was trying to listen to now that's what I call music 106 and when I opened the album the majority of the songs were gray and unplayable. But...
PlanDuoDeviceHonor9 LiteOperating SystemAndroid 9 My Question or IssueMy biggest use case is listening in a care where I don't have internet connection, like a year or two ago it worked flawlessly, but it kept getting worse and worse with every updat...
PlanPremiumCountryUSADevicePixel 4Operating SystemAndroid 11Version8.5.82.894 My Question or IssueRecently sections of my 'Liked' songs have become unplayable if I were to tap on them. They are not greyed out and will play when using the desktop and ...
I can only see the story line. What I can do?
PlanPremium CountryNetherlands DeviceHuawei p30(?) phone Operating SystemAndroid My Question or IssueI have been using a Huawei phone to chromecast Spotify (premium) to my TV. Since about 2 weeks it no longer connects to the chromecast. The problem i...
PlanPremiumCountryPortugalDeviceOnePlus 7t ProOperating SystemAndroid 10My Question or IssueWhen playing a podcast from the Episodes list, starting at the oldest one, there is no longer an automatic queue that plays the remaining episodes. I have to ...
Under the song playing there should show the next song on deck even in random play, able to swipe and change if desired. Also I hate how you have songs darkens that cannot be played. That is so frustrating/aggravating. I pay for your service because ...
PlanPremiumCountrySG/PHDeviceOnePlus 8Operating SystemAndroid 11 My Question or IssueHow can I activate lyrics in my spotify? The whole song lyrics, not behind the lyrics or storyline.I compared this with my friend running same version of app, phone,...