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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110334 Views

26 replies

3 likes

  • 110334 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222183 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222183 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

578817 Views

79 replies

3 likes

  • 578817 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476854 Views

577 replies

40 likes

Account
Free
  • 476854 Views
  • 577 replies
  • 40 likes

Superuser Contribution Pas de connexion internet - Wifi ok

PlanPremiumCountryFranceDeviceSamsung Galaxy S20 FEOperating SystemAndroid 12 My Question or IssueBonjour,Je viens de changer de téléphone et je n'arrive plus à me connecter à mon compte spotify depuis le réseau mobile. Cela fonctionnait avec mon anc...

Regular

Plan Premium Country France Device Samsung Galaxy S20 FE Operating System Android 12   My Question or Issue Bonjour, Je viens de changer de téléphone et je n'arrive plus à me connecte...

Wilfried72

Regular

1210 Views

9 replies

0 likes

  • 1210 Views
  • 9 replies
  • 0 likes

Shuffle play removed again... Why?

PlanPremiumCountryGermanyDeviceHuawei P30 liteOperating SystemAndroid Why has the shuffle play button been removed completely again? I was so happy that it was back, but I guess it's back to the times of having to leave a Playlist to reshuffle it. Ho...

Casual Listener

Plan Premium Country Germany Device Huawei P30 lite Operating System Android   Why has the shuffle play button been removed completely again? I was so happy that it was back, but I gues...

dinomight

Spotify Star

2065 Views

1 replies

1 likes

  • 2065 Views
  • 1 replies
  • 1 likes

Dark mode bug - inverted colors

  PlanPremiumCountryPolandDevicePocophone F3Operating SystemAndroid 11My Question or IssueColours in the dark mode are inverted for the thumbnails, please see the examples attached.It can be seen on few of the screens.I suspect that there is a bug in...

Newbie

    Plan Premium Country Poland Device Pocophone F3 Operating System Android 11 My Question or Issue Colours in the dark mode are inverted for the thumbnails, please see the examples a...

Amay

Spotify Star

1956 Views

1 replies

0 likes

  • 1956 Views
  • 1 replies
  • 0 likes

Android Lock Screen no longer has playback controls

My lock screen has always shown the song currently playing on spotify and it would let be pause, and change the song, but for some reason I woke up and now it appears like this. Just the song title in a really small font, and pressing it doesn't do a...

Newbie

My lock screen has always shown the song currently playing on spotify and it would let be pause, and change the song, but for some reason I woke up and now it appears like this. Just the song title i...

MauriceMV

Spotify Star

1055 Views

1 replies

0 likes

  • 1055 Views
  • 1 replies
  • 0 likes

Superuser Contribution strange behaviour on Android - 'music' filter shows unknown account

using version 8.7.62.268 on a Sony Xperia X running Android 8. the newly-added 'music' filter, upon tapping on it, shows an unknown account that doesn't belong to me. my music library still links to my own account. see attached screenshots.

Roadie

using version 8.7.62.268 on a Sony Xperia X running Android 8.   the newly-added 'music' filter, upon tapping on it, shows an unknown account that doesn't belong to me. my music library stil...

unseenlarks

Roadie

1253 Views

7 replies

0 likes

Android
  • 1253 Views
  • 7 replies
  • 0 likes

Superuser Contribution Android App Starts Skipping like a scratched CD and stops playing when Phone is in lock screen

PlanPremiumCountryUSADevicePixel 3aXLOperating SystemAndroid 11 My Question or IssueWhen I lock my screen and set my phone down it almost immediately starts skipping like a scratched CD and sometimes even stops playing until I pick up the phone. I be...

Casual Listener

Plan Premium Country USA Device Pixel 3aXL Operating System Android 11   My Question or Issue When I lock my screen and set my phone down it almost immediately starts skipping like a s...

Jaqyra24

Newbie

2074 Views

5 replies

3 likes

App Skipping and Stopping when Locked Screen
  • 2074 Views
  • 5 replies
  • 3 likes

Superuser Contribution I can't get logged into Spotify or download app as when I try it says I'm offline, how do I get 'onl

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Alex

Spotify Legend

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

Superuser Contribution Allow explicit content option removed from the menu on my android app

PlanPremiumCountryKoreaDeviceSamsung Galaxy Operating SystemAndroid My Question or IssueHi,I accidently disabled the allow explicit content option from my android Spotify app and realized this option has been removed from the option. What should I do...

Casual Listener

Plan Premium Country Korea Device Samsung Galaxy  Operating System Android   My Question or Issue Hi, I accidently disabled the allow explicit content option from my android Spot...

Yordan

Moderator

1408 Views

1 replies

0 likes

  • 1408 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Login

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Jeremy

Spotify Legend

568 Views

1 replies

0 likes

  • 568 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle badge next to Play button always toggled on

Lately the horrendous Spotify application on android plays all albums and playlists in shuffle mode by default (which should even be illegal). I never ever listen to any album on random, it doesn't make any sense. But someone on Spotify decided to ch...

Roadie

Lately the horrendous Spotify application on android plays all albums and playlists in shuffle mode by default (which should even be illegal). I never ever listen to any album on random, it doesn't m...

Aldous-Huckster

Regular

16857 Views

67 replies

6 likes

Android
shuffle
  • 16857 Views
  • 67 replies
  • 6 likes

Superuser Contribution Shuffle play button no longer available?

PlanPremiumCountryUSADeviceSamsung Galaxy S22 UltraOperating SystemAndroid 12 One UI 4.1 My Question or IssueHow can I reenable the shuffle play button? Previously I could just hit the button and it would reshuffle my playlist and start a new song. N...

Newbie

Plan Premium Country USA Device Samsung Galaxy S22 Ultra Operating System Android 12 One UI 4.1   My Question or Issue How can I reenable the shuffle play button?  Previously I co...

Eni

Moderator

772 Views

1 replies

6 likes

  • 772 Views
  • 1 replies
  • 6 likes

Superuser Contribution Lyric thing makes Spotify hard to use

PlanI am a paying customer.CountrySwedenDeviceSamsung Note 8Operating SystemAndroid 9 My Question or IssueThe new lyrics placed placed at the bottom of the "play" canvas or whatever it's called makes it hard to switch song. It now requires a very exa...

Roadie

Plan I am a paying customer. Country Sweden Device Samsung Note 8 Operating System Android 9   My Question or Issue The new lyrics placed placed at the bottom of the "play" canvas or w...

bosi

Roadie

1624 Views

9 replies

0 likes

  • 1624 Views
  • 9 replies
  • 0 likes

Superuser Contribution playbar above the name of the song - UI bug in Android TV app

PlanPremiumCountryBrazilDeviceTCL S6500 40inch Operating SystemAndroid TV 9.0 The UI of the app is bugged, with the playbar appering above the name of the song. example in the attached image. This bug is already in the app for a lot of time, at least...

Casual Listener

Plan Premium Country Brazil Device TCL S6500 40inch  Operating System Android TV 9.0   The UI of the app is bugged, with the playbar appering above the name of the song. example in...

Jeremy

Spotify Legend

1190 Views

5 replies

0 likes

Android TV
bug
bug android
UI Bug
  • 1190 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Songs on artist page are set to play on shuffle by default

PlanPremiumCountryCzechiaDeviceXiaomi Mi 11Operating SystemAnroid 12 SKQ1.211006.001Spotify app version8.7.52.1010My Question or IssueThis problem happens to me only on mobile app. I notice it about two weeks ago. When I open ANY artist, the shuffle ...

Regular

Plan Premium Country Czechia Device Xiaomi Mi 11 Operating System Anroid 12 SKQ1.211006.001 Spotify app version 8.7.52.1010 My Question or Issue This problem happens to me only on mobile a...

Alex

Spotify Legend

1455 Views

3 replies

1 likes

  • 1455 Views
  • 3 replies
  • 1 likes

Superuser Contribution Local Files Not Appearing

PlanPremiumCountryUSA Device Samsung Galaxy Note 9Operating SystemAndroid My Question or IssueSome of my local files are appearing but not all of them. I'm not sure what to do but it's very frustrating.

Newbie

Plan Premium Country USA   Device  Samsung Galaxy Note 9 Operating System Android   My Question or Issue Some of my local files are appearing but not all of them. I'm not su...

Eni

Moderator

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Android 13] Media player not showing up in notification bar

PlanPremiumCountryUSDeviceGoogle Pixel 4a (5G)Operating SystemAndroid 13 My Question or IssueAs the title says, the Spotify media player that would show up in the notification bar under previous versions of Android is no longer showing up. I have alr...

Casual Listener

Plan Premium Country US Device Google Pixel 4a (5G) Operating System Android 13   My Question or Issue As the title says, the Spotify media player that would show up in the notificatio...

Kiril

Moderator

3127 Views

2 replies

0 likes

  • 3127 Views
  • 2 replies
  • 0 likes

Continuous play not working in AAOS

PlanPremiumCountryNorway DeviceVolvo XC40Operating System(Android Auto Operating System.) Hello,continuous play does not work on the Spotify app running in my car. Does anyone else have this issue? Even when google assistant is replying it will play ...

Newbie

Plan Premium Country Norway   Device Volvo XC40 Operating System (Android Auto Operating System.)   Hello, continuous play does not work on the Spotify app running in m...

429 Views

0 replies

1 likes

  • 429 Views
  • 0 replies
  • 1 likes

Superuser Contribution Plays on browser not on app

Premium family account set up, invite and log in details set up no issue.Android phone Motorola e20.Search for an artist, click on the song or album and nothing happens. No play bar appears. Repeat on accessing Spotify on a browser and the songs play...

Visitor

Premium family account set up, invite and log in details set up no issue. Android phone Motorola e20. Search for an artist, click on the song or album and nothing happens. No play bar appears.&nbsp...

Eni

Moderator

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts

HI I listen to some podcasts but after a while I can't start a new episode. the old ones that I've been listening, I can start again but no new episode.

Visitor

HI  I listen to some podcasts but after a while I can't start a new episode. the old ones that I've been listening, I can start again but no new episode.

Eni

Moderator

593 Views

1 replies

0 likes

  • 593 Views
  • 1 replies
  • 0 likes

Superuser Contribution not able to play songs on my spotify

i took free trial of premium for 3 month today and after logging in to my account .. when i changed my storage setting my device went on a rampage and i am not able to use any feature of Spotify premium.. help pleas

Visitor

i took free trial of premium for 3 month today and after logging in to my account .. when i changed my storage setting my device went on a rampage and i am not able to use any feature of Spotify prem...

OscarDC

Moderator

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes