Spotify connect stuck on connecting - when playing albums

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Spotify connect stuck on connecting - when playing albums

Defnois
Casual Listener

Plan

Premium

Country

The Netherlands

Device

Samsung Galaxy Note 8

Operating System

Android 9

 

My Question or Issue

My Spotify connect doesnt work right. When i use Spotify from my Android phone, when i play an album on a different device, it is stuck on 'connecting'. After a while 'connecting' disappears, but it wont start playing on the other device.

  • When i use Spotify from my laptop, i can play albums on external devices via Spotify Connect without a problem.
  • The issue occurs with multiple external devices.
  • I already tried updating my phone OS, the Spotify app, and rebooting the phone.
6 Replies

Re: Spotify connect stuck on connecting - when playing albums

Defnois
Casual Listener

What makes it even more strange: when i play songs from a playlist, i can use Spotify Connect to play on an external device without a problem, the problem is only occuring when i try to play an album.

Re: Spotify connect stuck on connecting - when playing albums

SynnoNym
Music Fan

apparently it is a bug. downgrading to version  V8.5.18.932 helps.

 

If you don't want to downgrade, you can play albums if you press the three dots after opening an album and choose "go to album" - if you start playback from this screen, you should be able to connect to your speaker.

Re: Spotify connect stuck on connecting - when playing albums

themerrypig
Regular

This is really useful. I've recently started having the same issue, but until I read this I didn't realise it was only from Albums. So thanks for the workaround as it was driving me insane not being able to listen to music on my various speakers around the house.

 

But the bug is rubbish and I hope they fix it soon. Coming on the back of the changes to the App which I hate and removing my Android widget, I'm completely miffed with Spotify atm. 

Re: Spotify connect stuck on connecting - when playing albums

themerrypig
Regular

Update: now finding that Go To Album workaround works only intermittently for me..

It's weird cos my Alexa device says it's connected to Spotify but the App just sticks on "Connecting". And weird cos it's worked fine for ages until just recently.

Really annoyed now!!!

Re: Spotify connect stuck on connecting - when playing albums

SynnoNym
Music Fan

for me the workaround works every time - too bad to hear, that for you this is not the case.

even more important, that the problem gets fixed asap, dear spotify...

Re: Spotify connect stuck on connecting - when playing albums

Moderator
Moderator

Hey folks,

 

Thanks for reaching out to us about this.

 

This sounds a lot like an issue which we're currently looking into.

 

Make sure to leave the requested info in this ongoing issue thread.

 

We'll keep you posted there and let you know as soon as we have an update.

 

Thanks!

PeterModerator
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