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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6845 Views

0 replies

7 likes

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  • 7 likes

Superuser Contribution Cannot access spotify account via Google Assistant on Android

Plan : PremiumCountry : ThailandDevice : Galaxy S10+Operating System : Android 11My Question or Issue : I have a Spotify Premium account in Thailand. I have a Galaxy S10+. I am not sure exactly where Google thinks I am; maybe the U.S.? When I go to G...

Newbie

Plan : Premium Country : Thailand Device : Galaxy S10+ Operating System : Android 11 My Question or Issue :  I have a Spotify Premium account in Thailand.  I have a Galaxy S10...

MafeG

Spotify Legend

715 Views

1 replies

0 likes

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Superuser Contribution I can't tap on the "liked songs" bottom song when using the searching bar

PlanFreeDeviceRedmi Note 6 ProOperating SystemAndroid Oreo My Question or IssueIf I search for something in the search bar of "liked song" i cant choose the bottom song because the song currently playing is covering it.

Newbie

Plan Free Device Redmi Note 6 Pro Operating System Android Oreo   My Question or Issue If I search for something in the search bar of "liked song" i cant choose the bottom song beca...

MafeG

Spotify Legend

545 Views

2 replies

0 likes

  • 545 Views
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Superuser Contribution Content screen blank on Galaxy Watch 4

PlanPremiumCountryCanadaDeviceGalaxy Watch 4Operating SystemWearOS 3 My Question or IssueThe second screen and volume screen are no longer working on my Galaxy Watch 4. When I open the app and swipe right the screen is blank. I believe this screen is...

Music Fan

Plan Premium Country Canada Device Galaxy Watch 4 Operating System WearOS 3   My Question or Issue The second screen and volume screen are no longer working on my Galaxy Watch 4. When ...

CarlosE

Spotify Legend

1788 Views

3 replies

0 likes

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Superuser Contribution [Android][Other] Why isn't crossfade working?

Hey I noticed someone reported this like, 3 years ago and on a completely different os. I use the Android app. And I've noticed my songs have started playing themselves out until the end instead of crossfading as I have it set. It seems to not care. ...

Visitor

Hey I noticed someone reported this like, 3 years ago and on a completely different os. I use the Android app. And I've noticed my songs have started playing themselves out until the end instead of c...

Novy

Moderator

633 Views

1 replies

0 likes

Android
Other
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Superuser Contribution Track info update stops

Premium Duo DeviceOneplus 3T A3003Operating System(Android 9 - Oxygen OS 9.0.6) When I use the spotify client in the car with bluetooth connection to the car radio, the track info update on the car display stops when I press the track change buttons....

Casual Listener

Premium Duo   Device Oneplus 3T A3003 Operating System (Android 9 - Oxygen OS 9.0.6)   When I use the spotify client in the car with bluetooth connection to the car radio, the track ...

ivanortiz20211125

Newbie

1400 Views

5 replies

2 likes

Car Bluetooth
track information
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Superuser Contribution Spotify connect, volume slider disabled

I am using the latest Spotify app version and I cannot adjust volume of a remote device, which is connected to the same WIFI and recognized as a Spotify Connect device Tried so far: - Android (Galaxy S20) to Android (Galaxy S10) - Android (Galaxy S20...

Roadie

I am using the latest Spotify app version and I cannot adjust volume of a remote device, which is connected to the same WIFI and recognized as a Spotify Connect device Tried so far: - Android (Ga...

Yirmeyahu717

Newbie

17278 Views

19 replies

2 likes

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Solved!! Ads during music on Premium trial

I just signed up for the free trial on Spotify Premium. Why am I still getting ads during music playback? Samsung Galaxy S21 Ultra 5GSpotify 8.6.62.1029Android 11 Samsung Galaxy Tab S7Spotify 8.6.58.994Android 11

Visitor

I just signed up for the free trial on Spotify Premium. Why am I still getting ads during music playback?   Samsung Galaxy S21 Ultra 5G Spotify 8.6.62.1029 Android 11   Samsung Galaxy...

user-removed

Not applicable

862 Views

2 replies

1 likes

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Superuser Contribution black player in the notification bar

Black square Spotify player in the notification bar. I don't know how to fix this, help! The stop and play buttons work, but they are bad. They are not even visible. And the player disappears all the time after 5 minutes. PlanPremiumCountryRussiaDevi...

Visitor

Black square Spotify player in the notification bar. I don't know how to fix this, help! The stop and play buttons work, but they are bad. They are not even visible. And the player disappears all the...

Alex

Spotify Legend

1019 Views

1 replies

0 likes

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Superuser Contribution Spotify starts up and shows the last song I'm on every time I restart my phone

PlanPremiumCountry DeviceSamsung 20feOperating SystemAndroid My Question or IssueEvery time I restart Spotify "helpfully" pops up on my phone reminding me of the last song I happened to be listening to.This may come as a terrible shock to you but my ...

Regular

Plan Premium Country   Device Samsung 20fe Operating System Android   My Question or Issue Every time I restart Spotify "helpfully" pops up on my phone reminding me of the last so...

Audiotune203

Casual Listener

17189 Views

23 replies

0 likes

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Superuser Contribution stuck in "waiting to download"

PlanPremiumCountryUSAndroidMy Question or IssueI have a new phone (something off-brand AT&T is forcing on me, long story) running Android with a sandisk 64G card.I re-installed Spotify and noticed that it was downloading to internal memory so I clear...

Casual Listener

  Plan Premium Country US Android My Question or Issue I have a new phone (something off-brand AT&T is forcing on me, long story) running Android with a sandisk 64G card. I re-inst...

Jeremy

Spotify Legend

2455 Views

4 replies

0 likes

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Superuser Contribution Android Audio Wireless Audio skipping

PlanFreeDeviceSamsung A52s 5GOperating SystemAndroid 11My Question or IssueI have a Samsung A52s 5G with Android 11 and i'm using Android Auto wirelessly on a Kia Infotainment.The problem is that I get random mini skips (like old scratched CD), a cou...

Casual Listener

  Plan Free Device Samsung A52s 5G Operating System Android 11 My Question or Issue I have a Samsung A52s 5G with Android 11 and i'm using Android Auto wirelessly on a Kia Infotainment. ...

Yordan

Moderator

2581 Views

5 replies

0 likes

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Superuser Contribution Android - Audio books not playable

PlanPremiumCountryGermanyDeviceMoto G 5G plusOperating SystemAndroid 10 My Question or IssueUnfortunately I have massive problems with audio books since 16th, Sep. Uninstalling and reinstalling the app brought no improvement. Various albums and track...

Casual Listener

  Plan Premium Country Germany Device Moto G 5G plus Operating System Android 10   My Question or Issue Unfortunately I have massive problems with audio books since 16th, Sep. &...

kade1245

Casual Listener

967 Views

3 replies

0 likes

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Superuser Contribution The problem with the number of subscribers

Someone had such a bug, if you click on the favorite tracks tab in the artist's profile, then the subscribers line will be zero, although in reality this is not the case. And if before that you open a list of all subscriptions in your profile and the...

Casual Listener

Someone had such a bug, if you click on the favorite tracks tab in the artist's profile, then the subscribers line will be zero, although in reality this is not the case. And if before that you open ...

Vaga

Casual Listener

844 Views

5 replies

0 likes

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Solved!!Superuser Contribution Playlist hours different according to the devices.

PlanFreeCountryFranceDeviceSamsung Note 10+, Samsung Galaxy Tab AOperating SystemAndroid 11, Android 10 My IssueI have the same account on both of the devices, and my playlist too. But the number of hours of my playlist on my tablet is 86 hours and o...

Casual Listener

Plan Free Country France Device Samsung Note 10+, Samsung Galaxy Tab A Operating System Android 11, Android 10   My Issue I have the same account on both of the devices, and my playlis...

MafeG

Spotify Legend

2967 Views

7 replies

0 likes

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Superuser Contribution Samsung Galaxy Watch 4 battery drain

PlanPremiumCountryUKDeviceSamsung Galaxy Watch 4Operating SystemWear OS My Question or IssueI've noticed that the Spotify app is punishing the battery - I can provide more information/screenshots however I'd be very surprised if I can manage a half m...

Music Fan

Plan Premium Country UK Device Samsung Galaxy Watch 4 Operating System Wear OS   My Question or Issue I've noticed that the Spotify app is punishing the battery - I can provide more in...

Ray5

Newbie

5475 Views

10 replies

2 likes

Samsung
samsung watch
samsung watch 4
watch 4
Wear OS
  • 5475 Views
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Superuser Contribution shuffle, where are you!?

Hi I have the Galaxy Watch 4. I'm sure I read that the shuffle function for offline music has now been rolled out but I cannot see the option anywhere on my watch. Any ideas? Thanks

Casual Listener

Hi   I have the Galaxy Watch 4. I'm sure I read that the shuffle function for offline music has now been rolled out but I cannot see the option anywhere on my watch.    Any ideas? ...

Novy

Moderator

557 Views

3 replies

0 likes

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Strange Mobile Issue

I've had this recent issue on my phone (no other device) where I can't access my playlists unless they're in the home tab. My liked songs are gone, and music refuses to play. It's kind of treating my account like it's new even though it seems to know...

Newbie

I've had this recent issue on my phone (no other device) where I can't access my playlists unless they're in the home tab. My liked songs are gone, and music refuses to play. It's kind of treating my...

Amay

Spotify Star

457 Views

1 replies

0 likes

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Superuser Contribution [Android][Playlists] Manual Blacklist

At the moment, users cannot view which songs/artists they've chosen to blacklist.Blacklists also expire, meaning if I don't like a certain group & I tell you, after a year I'll have to reblacklist that group again.Besides, the feature of blacklisting...

Casual Listener

At the moment, users cannot view which songs/artists they've chosen to blacklist. Blacklists also expire, meaning if I don't like a certain group & I tell you, after a year I'll have to reblackl...

MafeG

Spotify Legend

793 Views

1 replies

1 likes

Android
Playlists
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Superuser Contribution Connect

Problem with connect on Android and pcFrom Android a can control playlist's, progress bar ia deactivatePlanPremiumCountryRussiaDevice(Samsung Galaxy 9)Operating System(Android Oreo, Windows 10) 

Newbie

Problem with connect on Android and pc From Android a can control playlist's, progress bar ia deactivate Plan Premium Country Russia Device (Samsung Galaxy 9) Operating System (Android ...

Novy

Moderator

471 Views

2 replies

0 likes

  • 471 Views
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Galaxy Watch 4 current track doesn't update when skipping forward

PlanPremiumCountryCanadaDeviceGalaxy Watch 4 with Galaxy S20 phoneOperating SystemWear OS My Question or IssueThe currently playing track doesn't update when I skip forward tracks on my watch.Scenario details:Play music on Spotify on my phoneTap musi...

Music Fan

Plan Premium Country Canada Device Galaxy Watch 4 with Galaxy S20 phone Operating System Wear OS   My Question or Issue The currently playing track doesn't update when I skip forward t...

862 Views

0 replies

0 likes

Galaxy Watch 4
Samsung
WearOS
  • 862 Views
  • 0 replies
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