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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6852 Views

0 replies

7 likes

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Superuser Contribution Can't log in because it says username and pw does not exist

PlanFamilyCountryGermanyDeviceSamsung Galaxy S7Operating SystemAndroid 8 My Question or IssueHello,I resently bought a smartphone and installed the spotify app. Wenn i try to logg in, it says that the combination of account and pw does not exisit - t...

Newbie

Plan Family Country Germany Device Samsung Galaxy S7 Operating System Android 8   My Question or Issue Hello, I resently bought a smartphone and installed the spotify app. Wenn i try ...

Novy

Moderator

515 Views

1 replies

0 likes

Account
  • 515 Views
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Solved!!Superuser Contribution Can't connect to facebook mi11 (MIUI 12.5.5)

PlanPremiumCountrySrilankaDeviceXiaomi mi 11 Global (MIUI 12.5.5)Operating SystemAndroid 11 My Question or IssueI tried to connect to Facebook to find my friends. After I touch connect facebook button its opens up another loading screen and it automa...

Regular

Plan Premium Country Srilanka Device Xiaomi mi 11 Global (MIUI 12.5.5) Operating System Android 11   My Question or Issue I tried to connect to Facebook to find my friends. After I tou...

Alex

Spotify Legend

2658 Views

11 replies

0 likes

  • 2658 Views
  • 11 replies
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Superuser Contribution Upper screen area cut off on monoceiver (car device)

My Question or Issue With the Spotify app, the upper screen area is always cut off on the monoceiver (car device).In the screenshots you can see:-The Gerärt has no HW buttons, but there is a "device specific bar" on the top of the screen.-Other apps ...

Casual Listener

My Question or Issue   With the Spotify app, the upper screen area is always cut off on the monoceiver (car device). In the screenshots you can see: -The Gerärt has no HW buttons, but there ...

MafeG

Spotify Legend

966 Views

6 replies

0 likes

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Superuser Contribution Autostart/autoplay/resume not working anymore

PlanPremiumDeviceSamsung A52Operating SystemAndroid Oreo My Question or IssueUp until recently (fee weeks ago), I would see the following behaviour when connecting my phone to a Bluetooth device:- when connecting to my car, Spotify would start and re...

Music Fan

Plan Premium Device Samsung A52 Operating System Android Oreo   My Question or Issue Up until recently (fee weeks ago), I would see the following behaviour when connecting my phone ...

Scientist1

Visitor

7856 Views

40 replies

2 likes

  • 7856 Views
  • 40 replies
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Superuser Contribution High data usage without Spotify on and library disapear

PlanPremiumCountryCanadaDeviceSamsung S8+Operating SystemAndroid My Question or IssueLast month Spotify use 17.8 gig and the first 7 days of this month it's already at 3.76 gig. My settings are set for wifi download only and I have my personal librar...

Casual Listener

Plan Premium Country Canada Device Samsung S8+ Operating System Android   My Question or Issue Last month Spotify use 17.8 gig and the first 7 days of this month it's already at 3.76 g...

Jeremy

Spotify Legend

720 Views

5 replies

0 likes

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Solved!!Superuser Contribution "Cannot queue this content" for artist Stray Kids in all platforms (phone, tablet, web app)

(Premium, Canada. Phone is Android, Galaxy S9+, latest version) I cannot play any content from Stray Kids as of yesterday when Spotify crashed on a particular song on my phone. I didn't get the song title cuz... well, it crashed. Since then, when I c...

Casual Listener

(Premium, Canada. Phone is Android, Galaxy S9+, latest version)   I cannot play any content from Stray Kids as of yesterday when Spotify crashed on a particular song on my phone. I didn't get ...

rachitkothadia

Visitor

5434 Views

3 replies

0 likes

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Superuser Contribution Connect - volume and timeline greyed out on Windows when playing through Android

PlanPremiumCountryUKDeviceiBasso DX300 and Samsung S2 tabletOperating SystemAndroid 7 and 9, Win10 My Question or IssueWhen controlling on Win10 and playing through Android the volume and timeline sliders are greyed out. I think they worked before. T...

Casual Listener

Plan Premium Country UK Device iBasso DX300 and Samsung S2 tablet Operating System Android 7 and 9, Win10   My Question or Issue When controlling on Win10 and playing through Android t...

Ver

Spotify Legend

1554 Views

4 replies

0 likes

Android
Connect
Windows
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Superuser Contribution Podcast goes backwards when casting

PlanPremiumCountryUKDevicePixel 5 (used to be the same on Pixel 4A) with Google Home or Home MiniOperating SystemAndroid 10/11 My Question or IssueSometimes (not always) when casting a podcast from phone to device the forward 15 seconds button actual...

Casual Listener

  Plan Premium Country UK Device Pixel 5 (used to be the same on Pixel 4A) with Google Home or Home Mini Operating System Android 10/11   My Question or Issue Sometimes (not alwa...

MafeG

Spotify Legend

554 Views

3 replies

1 likes

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Superuser Contribution Never shuffle by default

Using premium on Android, I'd like the default when playing an album to be NOT shuffle play. So I can just press the green button and play an album from the beginning and not faff around pressing the interlinked arrows in now playing. Why is this not...

Regular

Using premium on Android, I'd like the default when playing an album to be NOT shuffle play. So I can just press the green button and play an album from the beginning and not faff around pressing the...

CarlosE

Spotify Legend

722 Views

3 replies

0 likes

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Solved!!Superuser Contribution The music quality on my spotify app is worse than that on spotify lite app.

I've been using spotify premium for 3 months now but i recently noticed that my youtube music had considerably better sound quality even when the streaming quality was set to the highest possible on both apps. So to check what was going on I download...

Casual Listener

I've been using spotify premium for 3 months now but i recently noticed that my youtube music had considerably better sound quality even when the streaming quality was set to the highest possible on ...

jdrch

Newbie

34780 Views

12 replies

5 likes

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Solved!!Superuser Contribution More than 80 percent of the songs does not play.

Hello I am using Android on a Huawei 20 P Lite. I have downloaded the lastest version of Spotify. When I go to my Library, and select the playlists to download, I keep seeing a revolving circle, meaning it is still downloading. When I go, to say, a p...

Music Fan

  Hello I am using Android on a Huawei 20 P Lite.  I have downloaded the lastest version of Spotify. When I go to my Library, and select the playlists to download, I keep seeing a revolvin...

Elena

Moderator

576 Views

3 replies

0 likes

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Solved!!Superuser Contribution spotify connect buttons partially working

.PlanPremiumCountryFranceDevice(Samsung Galaxy 8, Macbook Pro 2018)Operating SystemAndroid 9, latest available updateiOS 11.5.2, latest available update My Question or IssueI am controlling spotify on my Mac through my phone.Some control buttons work...

Casual Listener

. Plan Premium Country France Device (Samsung Galaxy 8, Macbook Pro 2018) Operating System Android 9, latest available update iOS 11.5.2, latest available update   My Question or Issu...

Novy

Moderator

1068 Views

5 replies

1 likes

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Superuser Contribution Spotify doesn't allow me to listen to Linkin Park in Turkey.

PlanPremiumCountryTurkeyDeviceXiaomi Redmi Note 7, laptop Lenovo G580Operating SystemAndroid 10, Windows 10, 11My IssueI love Linkin Park a lot but cannot listen to their songs for almost a year. I live in Turkey. First, I thought there's a problem w...

Newbie

Plan Premium Country Turkey Device Xiaomi Redmi Note 7, laptop Lenovo G580 Operating System Android 10, Windows 10, 11 My Issue I love Linkin Park a lot but cannot listen to their so...

Eni

Moderator

1343 Views

1 replies

0 likes

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Spotify App is redownloading the library every day

Hi guys, i found the corresponding thread from 2019 which was immediately closed. The app is re downloading the entire library every single day when I´m in my WiFi. Any solutions to this? (I am using a Huawei, up to date Android) Thanks.

Newbie

Hi guys,   i found the corresponding thread from 2019 which was immediately closed.   The app is re downloading the entire library every single day when I´m in my WiFi.  &nbs...

Amay

Spotify Star

501 Views

1 replies

0 likes

Android
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Solved!!Superuser Contribution You should be able to block certain artists or groups so you never get recommended their music

So i have seen a couple iterations of this idea being knocked around, and spotify even implemented something like this, but it's only for albums or specific songs. I just dont think thats broad enough. Like, say if you just absolutely did not want to...

Casual Listener

So i have seen a couple iterations of this idea being knocked around, and spotify even implemented something like this, but it's only for albums or specific songs.  I just dont think thats broad...

JSalvato

Casual Listener

1105 Views

2 replies

0 likes

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Superuser Contribution Google nest hub song timer stuck

PlanPremiumCountryUKDeviceGoogle Nest HubOperating SystemSoftware Version - 35.34.10.374969784OS Version - 1.20210119.2.1390060Cast firmware - 1.52.260996 My Question or IssueWhen using spotify on the hub, the song timer gets stuck as the time for th...

Casual Listener

Plan Premium Country UK Device Google Nest Hub Operating System Software Version - 35.34.10.374969784 OS Version - 1.20210119.2.1390060 Cast firmware - 1.52.260996   My Question or Is...

Ayushbaheti

Visitor

2062 Views

11 replies

3 likes

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Superuser Contribution Blend Playlist Crashes Spotify

PlanPremiumCountryUSADeviceSamsung S20+Operating SystemAndroid 11 Anytime I try to open my Blend Playlist on the mobile app, it completely crashes Spotify. I have uninstalled and reinstalled Spotify multiple times. All other playlists work properly.

Newbie

Plan Premium Country USA Device Samsung S20+ Operating System Android 11   Anytime I try to open my Blend Playlist on the mobile app, it completely crashes Spotify. I have uninstalled a...

Dian

Spotify Legend

2856 Views

9 replies

2 likes

Android
Crash
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Superuser Contribution [Mobile][Social] Tab for finding your followed friends.

It seems hard to find friends and view their playlists on mobile. No real intuitive easy way to find a buddy's playlists. I like to often listen to my friends music so I can get new songs in the mix and discover new music but it is a hassle to naviga...

Newbie

It seems hard to find friends and view their playlists on mobile. No real intuitive easy way to find a buddy's playlists. I like to often listen to my friends music so I can get new songs in the mix ...

Aquilinenoodle

Newbie

890 Views

2 replies

0 likes

Mobile
Social
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Solved!!Superuser Contribution Can't download/play music from local folder on Android phone

I have uploaded songs to my local folder from my desktop app and can easily listen to them on the desktop app, but I can't download them so I can listen to them on my mobile phone. It keeps telling me that "This song is not available". I have followe...

Regular

I have uploaded songs to my local folder from my desktop app and can easily listen to them on the desktop app, but I can't download them so I can listen to them on my mobile phone. It keeps telling m...

Ver

Spotify Legend

4513 Views

28 replies

1 likes

  • 4513 Views
  • 28 replies
  • 1 likes