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Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
122212 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
245809 Views
156 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
607518 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
504218 Views
581 replies
42 likes
Plan- Fam PremCountry- usaDevice pixel 4a (android) (See attached pic for example) My Question- I went to play some music today in my office. The play button when I open an album has shuffle built into it. This is automatic. I looked in the settings ...
Plan- Fam Prem Country- usa Device pixel 4a (android) (See attached pic for example) My Question- I went to play some music today in my office. The play button when I open an...
Moderator
6356 Views
8 replies
0 likes
BUG REPORT - When listening to spotify on a device other than my phone, and I connect my bluetooth headphones to my phone (to answer a call, mainly), music transfers to my phone / headphones opposed to maintaining play on the ancillary device. This b...
BUG REPORT - When listening to spotify on a device other than my phone, and I connect my bluetooth headphones to my phone (to answer a call, mainly), music transfers to my phone / headphones opposed ...
Moderator
357 Views
1 replies
0 likes
I have a galaxy S20 FE and I am currently unable to select genres in my liked playlist, as well as being unable to find certain artists or their music on the liked playlist too.
I have a galaxy S20 FE and I am currently unable to select genres in my liked playlist, as well as being unable to find certain artists or their music on the liked playlist too.
Newbie
893 Views
4 replies
0 likes
PlanPremiumCountryFranceDeviceSamsung s10e Operating SystemAndroid My Question or IssueWhen connected on mobile data (4G LTE at least) the app find 'no internet connection'. All titles and podcasts are in grey excepted for the ones downloaded previou...
Plan Premium Country France Device Samsung s10e Operating System Android My Question or Issue When connected on mobile data (4G LTE at least) the app find 'no internet connecti...
Moderator
446 Views
1 replies
0 likes
PlanPremiumCountryIndiaDeviceSamsung Galaxy S7Asus ROG GL503Operating SystemAndroid Oreo(8.0)Windows 10 1809My Question or Issue I have downloaded a lot of playlists on my phone and I want the exact same playlists on my laptop but I don't want to dow...
Plan Premium Country India Device Samsung Galaxy S7 Asus ROG GL503 Operating System Android Oreo(8.0) Windows 10 1809 My Question or Issue I have downloaded a lot of playlists on m...
Moderator
11322 Views
3 replies
0 likes
PlanPremiumCountryUSADevicePixel 3Operating SystemAndroid 11 My Question or IssueWhen playing downloaded albums or playlists in my car, network data is being used. It didn't start doing this until recently, after an update I guess.Please fix asap as ...
Plan Premium Country USA Device Pixel 3 Operating System Android 11 My Question or Issue When playing downloaded albums or playlists in my car, network data is being used. It didn't ...
Regular
1645 Views
6 replies
0 likes
PlanPremiumCountryCanadaDeviceGalaxy A03sOperating SystemAndroid 12 My Question or IssueSince the last update on Android on September 1st (to UI 4.1), the sound becomes distorted when I listen to music/podcasts on my phone and the screen is turned of...
Plan Premium Country Canada Device Galaxy A03s Operating System Android 12 My Question or Issue Since the last update on Android on September 1st (to UI 4.1), the sound becomes disto...
Moderator
1963 Views
3 replies
0 likes
PlanFreeCountryUsDeviceSamsung Galaxy s21Operating System Android My Question or IssueWhen I try to download podcasts that are owned by spotify (Gimlet and Ringer podcasts to be precise), I get an exclamation point in the download area. I can downloa...
Plan Free Country Us Device Samsung Galaxy s21 Operating System Android My Question or Issue When I try to download podcasts that are owned by spotify (Gimlet and Ringer podcas...
Community Legend
1744 Views
3 replies
1 likes
I have a Premium account (from Italy) and using a Samsung A52s 5G running Android 12. While I am using bluetooth headphones, what happens is that if I go to an album and play a song (in this case not downloaded), then I just search the song from the ...
I have a Premium account (from Italy) and using a Samsung A52s 5G running Android 12. While I am using bluetooth headphones, what happens is that if I go to an album and play a song (in this case not...
Moderator
458 Views
1 replies
0 likes
PlanPremiumCountryFrance DeviceSamsung Galaxy Z Flip 3 5GOperating SystemAndroid 12, app version 8.7.42.943 My Question or IssueI have several tracks on my phone that are synced from local files on my computer. But since a few weeks ago, I've been ha...
Plan Premium Country France Device Samsung Galaxy Z Flip 3 5G Operating System Android 12, app version 8.7.42.943 My Question or Issue I have several tracks on my phone tha...
Moderator
3452 Views
6 replies
0 likes
PlanFreeCountryUnited States DeviceMoto GOperating SystemAndroid Suddenly the app is not recognizing my over 100 local files, yet mere hours ago it had been. Before any of you assume, I've NEVER used Spotify on a computer so this is not related to sy...
Plan Free Country United States Device Moto G Operating System Android Suddenly the app is not recognizing my over 100 local files, yet mere hours ago it had been. Before any ...
Casual Listener
3819 Views
14 replies
1 likes
It's so weired that I cannot play a song of this specific band. Maybe be backend sync issue? PlanPremiumCountryGermany Device(Samsung Galaxy S20)Operating System(Android 12) My Question or IssueIt's so weired that I cannot play a song of this specifi...
It's so weired that I cannot play a song of this specific band. Maybe be backend sync issue? Plan Premium Country Germany Device (Samsung Galaxy S20) Operating System (A...
Spotify Star
542 Views
3 replies
0 likes
PlanPremiumCountryIndiaDeviceOnePlus 6, Samsung M30sOperating SystemAndroidSpotify Version : 8.7.62.398 (Both Devices) My Question or IssueI cannot find an equalizer option on my oneplus device as well as my samsung mobile phone even after following ...
Plan Premium Country India Device OnePlus 6, Samsung M30s Operating System Android Spotify Version : 8.7.62.398 (Both Devices) My Question or Issue I cannot find an equalizer option...
Casual Listener
692 Views
1 replies
0 likes
PlanPremiumCountryCzechOperating SystemAndroid 11 My Question or IssueI cannot use SDCARD. App doesn't ask me for permissions when I try to transfer data to SDCARD via Storage option in App settings. If i manually grant the permissions to 'Allow acce...
Plan Premium Country Czech Operating System Android 11 My Question or Issue I cannot use SDCARD. App doesn't ask me for permissions when I try to transfer data to SDCARD via S...
Moderator
2450 Views
5 replies
0 likes
When shuffling while using the Playlist Enhance feature, the queue will have many songs doubled, i.e: a song will play twice in a row. This happens for what sometimes feels like half of the songs in the queue. Is there a reason this happens or a pote...
When shuffling while using the Playlist Enhance feature, the queue will have many songs doubled, i.e: a song will play twice in a row. This happens for what sometimes feels like half of the songs in ...
Moderator
2252 Views
7 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
687 Views
1 replies
0 likes
When I go to filter my podcasts so that I only see the ones that are unplayed. It shows plenty of podcasts that are played and I still have to scroll, scroll and scroll to get to what I want to listen to.PlanPremiumCountryUSA DeviceAndroid Pixel 6 pr...
When I go to filter my podcasts so that I only see the ones that are unplayed. It shows plenty of podcasts that are played and I still have to scroll, scroll and scroll to get to what I want to liste...
Spotify Legend
1273 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macb...
Moderator
4731 Views
3 replies
1 likes
PlanPremiumCountry UKDeviceHuawei P20 ProOperating SystemAndroid 9 My Question or IssueI'm trying to playback podcasts in the order they were released. I've ordered by date which has helped, but I find that it often goes back to Episode 1, which is f...
Plan Premium Country UK Device Huawei P20 Pro Operating System Android 9 My Question or Issue I'm trying to playback podcasts in the order they were released. ...
Visitor
6214 Views
6 replies
0 likes
PlanPremium (since 2009!) CountrySweden DeviceChromecast Operating SystemGoogle TV My Question or IssueWhen pressing three dots next to a song in the phone or desktop app I can go to artist or album. When I do the same on my chromecast google tv app ...
Plan Premium (since 2009!) Country Sweden Device Chromecast Operating System Google TV My Question or Issue When pressing three dots next to a song in the pho...
Casual Listener
734 Views
2 replies
0 likes
