I am unable to scroll through the genres in my liked playlist.

I am unable to scroll through the genres in my liked playlist.

I have a galaxy S20 FE and I am currently unable to select genres in my liked playlist, as well as being unable to find certain artists or their music on the liked playlist too.
1 Reply


Hey @Drew0118,

Thanks for posting and welcome to the Community!


This well could be caused by a a local cache-related issue on your current mobile device. I can suggest to log out and then to log back in, and even to do that twice in a row, as this triggers a refresh between the servers and your account and may help to resolve any possible issues with the cached memory. See if this will make things work as expected.

If the above doesn't help, then it's well worth doing a clean reinstall to get rid of any cached files that might be causing the trouble. This process is more thorough than the usual reinstall and has a few extra steps, so I recommend you to follow the linked guide and see the relevant steps for Android devices. 

Hope something here helps and does the trick for you, reach out if you need more help.

Kiril Moderator
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