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Hey @Drew0118,
Thanks for posting and welcome to the Community!
This well could be caused by a a local cache-related issue on your current mobile device. I can suggest to log out and then to log back in, and even to do that twice in a row, as this triggers a refresh between the servers and your account and may help to resolve any possible issues with the cached memory. See if this will make things work as expected.
If the above doesn't help, then it's well worth doing a clean reinstall to get rid of any cached files that might be causing the trouble. This process is more thorough than the usual reinstall and has a few extra steps, so I recommend you to follow the linked guide and see the relevant steps for Android devices.
Hope something here helps and does the trick for you, reach out if you need more help.
Hi Kiril!
I was having the same problem, and went through these steps, but it didn't seem to do the trick. I'm on an Android Galaxy s22. Any advice? That was a feature that we loved at my house 🙂
Hey @mkinkc 🙂
We'd suggest taking a look at this thread for more info and keeping your app up to date in the meantime.
We'll keep you posted as soon as anything new comes up.
Many thanks!
Plan: Premium
Country: United States
Device: Samsung Galaxy S22 Ultra
Operating System: Android v12
In my library I am unable to scroll to select other genres to select music (ie. rock, country, angst,etc). I have logged out, full cleared my cache, done a clean uninstall/install , and restarted my phone.
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