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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110319 Views

26 replies

3 likes

  • 110319 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222150 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222150 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

578740 Views

79 replies

3 likes

  • 578740 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476825 Views

577 replies

40 likes

Account
Free
  • 476825 Views
  • 577 replies
  • 40 likes

Superuser Contribution Licenced LocalFiles non playing

I have a Spotify subscription but not all songs I like to listen to are available on Spotify. So far no problem. So I go ahead and bought an album I like to listen to but not available on Spotify as a CD. I copied it on my phone enabled local files. ...

Casual Listener

I have a Spotify subscription but not all songs I like to listen to are available on Spotify. So far no problem. So I go ahead and bought an album I like to listen to but not available on Spotify as ...

Eni

Moderator

946 Views

3 replies

0 likes

  • 946 Views
  • 3 replies
  • 0 likes

Superuser Contribution Weird noise on Jbl bt speaker

Hi all! I have a particularly strange case. Using Samsung Galaxy S20. Since recently, when I connect it to jbl charge 4 Bluetooth speaker, strange cracking noises appear during music playback via Spotify. At 1st i thought there is a problem with spea...

Newbie

Hi all! I have a particularly strange case. Using Samsung Galaxy S20. Since recently, when I connect it to jbl charge 4 Bluetooth speaker, strange cracking noises appear during music playback vi...

Alex

Spotify Legend

1582 Views

1 replies

0 likes

bluetooth
charge4
Cracking Sound
JBL
noise
speaker
  • 1582 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded playlist downloads music but not pdocasts

PlanPremiumCountryUSA DeviceSamsung s20Operating SystemUtd My Question or IssueI have had an issue since the spring update where my downloaded Playlists will automatically download new music added but will not download podcasts. I have done the full ...

Casual Listener

  Plan Premium Country USA 🇺🇸  Device Samsung s20 Operating System Utd   My Question or Issue I have had an issue since the spring update where my downloaded Playlists wil...

Eni

Moderator

736 Views

3 replies

0 likes

download issues
Download Playlists
Podcast Issues
  • 736 Views
  • 3 replies
  • 0 likes

Superuser Contribution Podcast Error

PlanPremiumCountryMéxicoDeviceRealme RMX3491Operating SystemAndroid I can't delete a podcast

Newbie

Plan Premium Country México Device Realme RMX3491 Operating System Android   I can't delete a podcast  

AlejaR

Moderator

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Superuser Contribution Disable car mode

PlanPremiumCountrySpainDeviceXiaomi Mi9Operating SystemAndroid 10 This setting is supposed to disable the car mode, but as soon as I connect my phone to the car via bluetooth, I get the car mode prompt and it is auto-enabled after a few seconds.Then ...

Casual Listener

Plan Premium Country Spain Device Xiaomi Mi9 Operating System Android 10   This setting is supposed to disable the car mode, but as soon as I connect my phone to the car via bl...

Alex

Spotify Legend

4254 Views

3 replies

1 likes

  • 4254 Views
  • 3 replies
  • 1 likes

[Android Auto] - Unable to navigate Spotify app on non touch screens

I have recently run into a bug in Android Auto app when connecting to non touch screens. e.g. Certain Audi MMI and presumably Mazda as well. I suspect it was a recent regression as I've run into it 3 times in the last two days and I have never seen i...

Roadie

I have recently run into a bug in Android Auto app when connecting to non touch screens. e.g. Certain Audi MMI and presumably Mazda as well. I suspect it was a recent regression as I've run into it 3...

608 Views

0 replies

0 likes

Android
  • 608 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Mobile][Other] Include playlist/album title on song playback screen

This used to be a feature that Spotify had and I’m not sure why they got rid of it. You used to be able to play a song and at the top of the playback screen you could see the title of the playlist or album that it was playing from. You could click on...

Newbie

This used to be a feature that Spotify had and I’m not sure why they got rid of it. You used to be able to play a song and at the top of the playback screen you could see the title of the playlist or...

OscarDC

Moderator

961 Views

1 replies

0 likes

Mobile
Other
  • 961 Views
  • 1 replies
  • 0 likes

Superuser Contribution Won't play PodCasts

PlanPremiumCountryNorwayDevicenVidia Shield TVOperating SystemAndroid TV My Question or IssueHiPodacast's wont't play on Android TV app, it can see name, info and how long it is, but won't play. Just skips to the next in line. Can't play that either,...

Music Fan

  Plan Premium Country Norway Device nVidia Shield TV Operating System Android TV   My Question or Issue Hi Podacast's wont't play on Android TV app, it can see name, info and h...

Zonatedace

Visitor

3684 Views

16 replies

0 likes

Android TV (Shield)
  • 3684 Views
  • 16 replies
  • 0 likes

Superuser Contribution Cannot pause or play from lockscreen on Samsung

PlanFree/PremiumCountryUSADeviceSamsung Galaxy S1pOperating SystemAndroid Pie My Question or IssueI cannot pause music on my Spotify app from the lockscreen. I've completed the actions in the previous help articles of clearing the Cache as well as re...

Regular

Plan Free/Premium Country USA Device Samsung Galaxy S1p Operating System Android Pie   My Question or Issue I cannot pause music on my Spotify app from the lockscreen. I've completed t...

Samoz

Casual Listener

10885 Views

15 replies

3 likes

  • 10885 Views
  • 15 replies
  • 3 likes

Get rid of offline mode!!!!!

I have never understood why it is up to the user to select whether or not you are on or offline. The app should make the determination automatically. For example, I have an album downloaded to my device, I am in offline mode, when I select that album...

Casual Listener

I have never understood why it is up to the user to select whether or not you are on or offline. The app should make the determination automatically. For example, I have an album downloaded to my dev...

lopezjo49

Casual Listener

1534 Views

4 replies

1 likes

Android
Browse
  • 1534 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Spotify Song Radio only loading 1-3 songs

PlanPremiumCountry DeviceSamsung Galaxy S20 FEOperating SystemAndroid My Question or Issueas you can see in the screenshot spotify song radios for all songs only load 1-3 songs and then the playlist stops. How can I fix it?

Casual Listener

Plan Premium Country   Device Samsung Galaxy S20 FE Operating System Android   My Question or Issue as you can see in the screenshot spotify song radios for all songs only load 1-...

Vasil

Moderator

6742 Views

26 replies

3 likes

  • 6742 Views
  • 26 replies
  • 3 likes

Superuser Contribution "what's new" bell button is broken

PlanPremium Family CountryCanada DeviceLG G8X Thinq Operating SystemAndroid 11 My Question or IssueMy "what's new" button returns an error when I press it. I've tried a reinstall.

Casual Listener

Plan Premium Family  Country Canada  Device LG G8X Thinq  Operating System Android 11    My Question or Issue My "what's new" button returns an error when I press i...

Vasil

Moderator

957 Views

5 replies

0 likes

  • 957 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Podcasts disappeared

PlanPremiumCountryUK DeviceSamsung galaxy s20 plus Operating SystemAndroid My Question or IssueHas anyone's podcasts just completely dissappeard and i cant search for them either??

Music Fan

Plan Premium Country UK    Device Samsung galaxy s20 plus  Operating System Android    My Question or Issue Has anyone's podcasts just completely dissappeard and i...

aorue

Casual Listener

50884 Views

25 replies

9 likes

  • 50884 Views
  • 25 replies
  • 9 likes

Superuser Contribution Spotify not playing to Samsung soundbar

PlanPremiumCountryUKDeviceOppo and Kindle fireOperating SystemAndroid My Question or IssueSpotify plays to echo spot but has recently (last few days) stopped playing to Samsung soundbar (S61A).I've closed and restarted the apps on both devices and al...

Regular

Plan Premium Country UK Device Oppo and Kindle fire Operating System Android       My Question or Issue Spotify plays to echo spot but has recently (last few days) stopped...

Lorre03

Newbie

13350 Views

7 replies

0 likes

  • 13350 Views
  • 7 replies
  • 0 likes

Ringtone sound issue with Spotify

Plan: PremiumCountry: PolandDevice: Sony Xperia 10 PlusOperating System: Android 10 My Question or IssueWhen I`m listening to Spotify through any Bluetooth connection (headsets (Sony WH-CH510), car infotainment system, or others - doesn't matter) and...

Casual Listener

Plan: Premium Country: Poland Device: Sony Xperia 10 Plus Operating System: Android 10   My Question or Issue When I`m listening to Spotify through any Bluetooth connec...

ringtonewale007

Newbie

1720 Views

3 replies

0 likes

ringtone sound
  • 1720 Views
  • 3 replies
  • 0 likes

Superuser Contribution When clicking a Spotify Playlist link, I would like to have the Playlist start playing automatically

I am using the premium version of Spotify on my Google Pixel 6 (Android).Recently I was trying to get a NFC tag to play my Playlist when holding my phone near the tag. Starting Spotify and opening the playlist was no problem, however the Playlist doe...

Newbie

I am using the premium version of Spotify on my Google Pixel 6 (Android). Recently I was trying to get a NFC tag to play my Playlist when holding my phone near the tag. Starting Spotify and opening ...

Dian

Spotify Legend

722 Views

1 replies

0 likes

  • 722 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Social] Synch music with neighbors

My neighbor and I have great sound systems and similar tastes in tunes. Is there a way to synch our music. This is also useful for boats tieing up.Thanks

Visitor

My neighbor and I have great sound systems and similar tastes in tunes. Is there a way to synch our music. This is also useful for boats tieing up. Thanks

AlejaR

Moderator

544 Views

2 replies

0 likes

Android
Social
  • 544 Views
  • 2 replies
  • 0 likes

Superuser Contribution When launching spotify after a while, it takes 20 seconds to play the first song

PlanPremiumCountryFinlandDeviceXiaomi Redmi Note 8 ProOperating SystemAndroid 10, MIUI 12.0.5 My Question or IssueEvery time when I launch Spotify or come back to it after not using the app for a while (for example doing something else on the phone f...

Casual Listener

Plan Premium Country Finland Device Xiaomi Redmi Note 8 Pro Operating System Android 10, MIUI 12.0.5   My Question or Issue Every time when I launch Spotify or come back to it after no...

Alex

Spotify Legend

550 Views

2 replies

0 likes

  • 550 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Offline

PlanPremiumCountrySamsung Galaxy S21 FE 5GOperating SystemAndroid 12 My Question or IssueI have a premium subscription strictly to be able to listen to my podcasts offline. I have it set to offline when I'm at work because Wi-Fi is spotty. I download...

Casual Listener

Plan Premium Country Samsung Galaxy S21 FE 5G Operating System Android 12   My Question or Issue I have a premium subscription strictly to be able to listen to my podcasts offline. I hav...

beckstergates

Casual Listener

843 Views

2 replies

0 likes

  • 843 Views
  • 2 replies
  • 0 likes

Superuser Contribution Bluetooth Streaming Issue

PlanFreeCountryUSADeviceMotorola Edge 5GOperating SystemAndroid 11 My Question or IssueBeing a senior, I only use my cellphone when I leave the house. My car has a new JVC Radio with Bluetooth Streaming and Full Control for both Spotify and Pandora. ...

Casual Listener

Plan Free Country USA Device Motorola Edge 5G Operating System Android 11   My Question or Issue Being a senior, I only use my cellphone when I leave the house. My car has a new JVC Ra...

lasteoraptor

Casual Listener

1235 Views

5 replies

0 likes

  • 1235 Views
  • 5 replies
  • 0 likes