Status bar not showing only in one mode

[lecoqamaury]

Plan

Premium

Country

France

Device

Pixel 6

Operating System

Android 13

Issue

My status bar is not showing but only in one mode, when the notification is on the standard notification panel of my system. Here there is couple of screenshots to understand what is happening.

It happened after I installed Bose Music, I don't know if it's linked.

On my Samsung Galaxy A50 it's working fine so it's not my account.

[Eni]

Hey there @lecoqamaury, 

Thanks for reaching out about this here in the Community. 

Could you let us know which mode are you referring to?

Also, is this happening across different phones or only on your Pixel 6? It'd be helpful if you could check. 

On another note, we'd like to know if this started happening after a specific event such as an update either of Spotify or the OS of your phone.

We'll be on the lookout for your reply.

[lecoqamaury]

Hello,

Thanks for replying,

I said mode because I don't know how to name this (but I think we can understand from my screenshots) and I tried to explain in my update, if you know how to name this "mode" I would be thankful.

I will update my post with your other questions

Have a nice day!

[AlejaR]

Hey @lecoqamaury,

Thanks for your reply and for the info shared 🙂

No worries, you can take your time to try and sending us the details @Eni mentioned above. Nevertheless, it'll help us a lot if you send us in your next reply a video recording of what seeing as well. 

You can attach the video in your next reply in mp4 format, or you can also upload it to YouTube or Google drive and make it public, so we can visualize them.

Keep us in the loop!

[lecoqamaury]

Hello,

I'm sorry I didn't answered because my issue disappeared.

I didn't updated my system or the app as far as I know.

Have a nice day!

[AlejaR]

Hey @lecoqamaury,

Thanks for your reply 🙂

We really appreciate you keeping us posted about this inconvenience. We’re happy to know you could sort this out. Don't hesitate to reach out if you need us again.

If anything else comes up, the Community will always be here for you.

Take care!