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Topics with Label: App Cuts out

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Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • 0x8EFABE4E
  • Newbie
  • 61687 Views
  • 68 replies
  • 26 likes
  • 61687 Views
  • 68 replies
  • 26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Sumit_Ghosh
  • Regular
  • 28468 Views
  • 5 replies
  • 0 likes
  • 28468 Views
  • 5 replies
  • 0 likes

App closes mid song

PlanFamilyCountry UKDeviceAndroidOperating SystemAndroid 7.0 My Question or Issue Simply playing songs already downloaded and get one or so minutes into it and the app closes for no reason. No other apps active.

  • Newbie
  • Plan Family Country  UK Device Android Operating System Android 7.0   My Question or Issue  Simply playing songs already downloaded and get one or so minutes into it and the ...
  • 277 Views
  • 0 replies
  • 0 likes
  • App Cuts out
  • 277 Views
  • 0 replies
  • 0 likes