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Please see below the most popular frequently asked questions.
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Please see below the current ongoing issues which are under investigation.
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Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Casual Listener
cohendylan1
Gig Goer
242450 Views
156 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
EDIT: Problem fixed itself, was probably just my phone being janky PlanPremium (family)CountryCanadaDeviceSamsung Galaxy s10My Question or IssueSince updating spotify earlier today it refuses to open properly. My phone is old as sin, so that could be...
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EDIT: Problem fixed itself, was probably just my phone being janky Plan Premium (family) Country Canada Device Samsung Galaxy s10 My Question or Issue Since updating spotify earlier t...
Maria
Moderator
245 Views
1 replies
0 likes
PlanPremiumCountryNorwayDeviceSamsung Galaxy s23 UltraOperating SystemAndroid 15 My Question or IssueI can't edit song positions on my phone anymore. Clicking edit doesnt let me move around my songs at all.
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Plan Premium Country Norway Device Samsung Galaxy s23 Ultra Operating System Android 15 My Question or Issue I can't edit song positions on my phone anymore. Clicking edit doesnt let...
Billy-J
Spotify Star
576 Views
1 replies
0 likes
It's been almost one year since i'm still stuck in this loophole with the same ads, i first experienced it in March and these are Lotus's ads, i experienced it again some months later with UTP and HLB Connect, and now even worse... when i logged into...
Casual Listener
It's been almost one year since i'm still stuck in this loophole with the same ads, i first experienced it in March and these are Lotus's ads, i experienced it again some months later with UTP and HL...
Alex
Spotify Legend
2529 Views
5 replies
0 likes
PlanPremiumCountry CanadaDeviceLG G5 / Chromecast AudioOperating SystemAndroid 7.0 My Question or Issue I've noticed that Spotify doesn't shuffle very well whenever I'm casting. 300+ songs and it won't shuffle all of them, and I find it does the clos...
Casual Listener
Plan Premium Country Canada Device LG G5 / Chromecast Audio Operating System Android 7.0 My Question or Issue I've noticed that Spotify doesn't shuffle very well ...
Jemi
Spotify Legend
1989 Views
3 replies
2 likes
PlanPremiumCountrySwedenDeviceSamsung Galaxy 9+Operating SystemAndroid Oreo (8.0.0) My Question or IssueWill occasionally pause playback of songs - This can happen between songs AND sudden, mid-track, with the phone screen on AND off, and regardless ...
Casual Listener
Plan Premium Country Sweden Device Samsung Galaxy 9+ Operating System Android Oreo (8.0.0) My Question or Issue Will occasionally pause playback of songs - This can happen between so...
x-_pkebh9pln
Newbie
1838 Views
3 replies
3 likes
0.6.4.47 version Undownloaded 2 albums Settings>Storage stil showed memory on use cleaned cache tried to start Spotify got an error saying unable to find free space to store Had to uninstall app and download again, seems to be working fine now
Casual Listener
0.6.4.47 version Undownloaded 2 albums Settings>Storage stil showed memory on use cleaned cache tried to start Spotify got an error saying unable to find free space to store &...
KhoiPond
Casual Listener
936 Views
1 replies
0 likes